Morgan Properties Resident App App Negative ReviewsYardi Systems, Inc.

Morgan Properties Resident App Negative Reviews

4.5
4.57523 star

Total 12 Negative Reviews

Morgan Properties Resident App App Complaints & User Negative Comments 2024

Morgan Properties Resident App app received 12 complaints, negative comments and reviews by users. Have you ever had a bad experience using Morgan Properties Resident App? Can you share your negative thoughts about morgan properties resident app?

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Morgan Properties Resident App for Negative User Reviews

Helpful not HelpfulWhile it is always good to have something convenient to help ease stress of paying things. This service is limited on what you really see on your payment as you pay. It is still something else asking for a convenience fee but not an instant pay always shows things as pending payments..Version: 14.6.0

Pointless.I never know what it going on because it is not on this app. I would like to be able to check this app for all the information that you send out in emails. It would be so much easier. Events and news about what is going on should be in this app. Thank you..Version: 14.6.0

Washer/Dryer issuesIt has been about 4 months since i used my washer & dryer in my apartment waiting for a replacement or repair to the old one. The main reason i chose this apartment was so i didn't have to leave my home & pay to wash clothes which i've been having to do these last 4 months and is unacceptable. i haven't received any updates of any sort have been to the office multiple times regarding the concern and still nothing. i just want some updates and reimbursement for having a non operational washer dryer unit..Version: 16.4.0

Horrible experience on appI got paid Friday night (the 3rd) at 12:00 am. So Saturday (the 4th) when I woke up I started trying to use app to pay rent as usual but would not let me log in. So I put forgot password followed steps but never received any emails. So I kept trying all weekend til Monday (the 6th) morning I went to office and they had to reset my password from their computer so I could pay & I get stuck with $125 late fee because of this app..Version: 14.6.0

PoorlyI recently moved in And have had nothing but issues in My townhome from sloppy unprofessional maintenance. For what the cost of leasing is here the quality should be better. The company sends out a email reminding us as tenants to pick up after our dogs but there is not any trash areas around for us to place soiled bags in. The one trash can by the grilling area is overflowing and hasn’t been changed. I made many maintenance requests on work that was very poorly done. Plumbing out of the wall Plumbing rusted Plumbing missing valves Screws missing Poor quality Quick fixes to fix problems from prior tenants Prior Water damage The townhome was poorly cleaned I had left over underwear in the laundry are But what’s worse was smelling a smell and having myself and son start getting sick then me discovering i have preexisting mold growing under the bathroom flooring that we have been deposed to .....Version: 13.7.0

App mediocre and can be annoyingThe app can is slow to the point you will close the app before it will get done loading. The service charges at times be ridiculous because why would you be charged like a subscription from of a streaming app just to do your responsibilities.Version: 17.2.0

It’s a NO for meSometime app does not open, or freezes right in the middle of you doing something. The 20% late fee is absolutely ridiculous, because I pay my rent when I get paid from my job, and it’s not always by the fifth of the month. This app is NOT that convenient, because every sense MP management took over my complex, th customer service and maintenance requests are horrible. Our previous payment app, messaging, phone system, we had was way better..Version: 14.6.0

Needs workEither the system or the people running it is terrible because the amount due each month doesnt show up properly but says you pay. Then when you call to ask about it they give you no responce and say it was a mistake. So we either are going to backpay and itll kill us down the line or we just bite the bullet and pay twice and hopefully dont get charged again.Version: 16.4.0

Pros &consLiving here is convenient to where i work& even to mall. Maintenance have been fast in terms of repair & exterminators come quickly. But the only problem is replacing equipments! Dryer has been broken since i got here. Maintenance came and replaced some parts until it gets totally broken. I requested maintenance almost weekly and every time they come they would say it needs to be replaced. So for more than a month we don't have dryer. It's so sad that There has been no update!.Version: 16.4.0

ConfusionThe app is not the best thing ever because the system will make you think it’s time to pay a bill and it’s really not or the opposite as if you haven’t paid your bill. It’s very important that you yourself keep up with everything you do and triple check that you are up to date on paying your rent and everything else that want you to pay..Version: 16.4.0

App works, maintenance doesn’tJust moved in to a Morgan Properties apartment the beginning of July. Had numerous issues from dryer and oven not working, to reoccurring leaks. Have submitted over a dozen requests for maintenance, but they only apparently show up if it’s something that could possibly hurt the property. A month later, we are still having to rely on takeout and laundromats instead of using the appliances in our unit we’re paying for..Version: 16.4.0

Good appThis is a good app to pay your rent (make sure you use a bank account to save on paying the convenience fee). I wish they were more upfront about that fee I would have saved a lot of money. I wish it was more user friendly and we had access to update our leasing documents as well as uploading from there any updates like renters insurance policy updates, pet addendums Etc, right from this app. Make it more multi purpose right now it’s just good for paying my rent..Version: 14.6.0


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