- 90.8LEGITIMACY SCORE
- 91.3SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Promova App Complaints & User Negative Comments 2024
Promova app received 126 complaints, negative comments and reviews by users. Have you ever had a bad experience using Promova? Can you share your negative thoughts about promova?
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Promova for Negative User Reviews
✓ Not as advertisedThe content in the app is nothing like the advertisement I saw - in which there was a podcast and you could highlight words and see their meaning. I Also took a quiz that promised me a specialized plan for my level but there’s nothing tailored in the app - it’s all basic vocabulary lessons and introductory grammar rules. Feels like a scam. Two stars because the interface seems fine if you’re truly a beginner and just want to learn some basic Spanish (or whatever language)..Version: 4.20.0
✓ Very expensive scamTricks you into joining a “trial” then charges $15 A WEEK. $15 A WEEK. This app is a scam and I have reported it to Apple on the App Store unless I am promptly issued a refund of 3 months of charges during which the app was not even installed on my phone. Do not download..Version: 3.6.3
✓ No fiction reading functionI downloaded this app cuz the ad which shows the easy reading podcast and reading function in ig. After I downloaded it and used it and purchased for the premium, there is no reading function in this app. I was wasting my money!.Version: 5.7.0
✓ Waste moneyDon't waste your time and money by this app. I paid £6 for a week for a very simple set of words where other apps offer these steps and more for free. It was not at all like what I saw in the advertisement, there was no training video at all. Also, in order to go to the next stage, I had to watch an advertisement, while I had already paid money and it was not a free app..Version: 6.5.2
✓ ScamDon’t have Latvian language there and you can’t skip the option you I have to select something random. And then before your even looked at app they ask you to rate it. Or wrote review. What can you write or how can you rate if you haven’t even used the app and next thing they offer is an upgrade. Sounds like someone greedy desperate. Like a scam.Version: 2.7.1
✓ Frustrating serviceThis app team are very unreliable and frauds. After requesting to cancel my subscription and refund money back; they are in denial and claiming that they didn’t find my email address or subscription details. Many times I sent them a PayPal receipt of my subscription and details however; they don’t want to return money back. Guys please careful before do any transaction or download this app..Version: 3.15.0
✓ It so expensive.I would like to get a premium subscription but it costs $10 weekly. That’s insane. If I would have it for one year, it will be 520 bucks. That’s crazy. For that money I can get a ESL course or several hours of personalized classes. When you lower the fee I will suscribe. Be more reasonable. There are many apps as good as this much cheaper..Version: 3.7.1
✓ False Ads. Total ScamThe app claims to boost your vocabulary but its designed for people who have minimal understanding of the English language. Anyone with a high school degree will realize that this app will add little to nothing to their vocabulary. Even their “Advanced” section has basic words like “agenda” or “flawless” (I’m not kidding you thats the most advanced level you’ll find). That might be useful to someone who is just beginning to learn English but its not even middle school level vocabulary. They also charge OUTRAGEOUS AMOUNT OF MONEY. An “auto-renewing WEEKLY SUBSCRIPTION OF $9.99.” They ripped me off for the lifetime subscription with a $50 cost. In my 12 years using the app store and downloading countless apps I have never written a negative review until now. They are total SCAMMERS..Version: 3.1.0
✓ Worst ServiceI purchased the subscription from apple pay by getting captivated by their insta adds. Its been 15 days , I could not use the app a single day … and I bought the plan of 12 weeks… their support team is inexperienced as hell. They close the tickets without even resolving them. I am still talking to them , i have send them proofs of money deduction from my account, the app shows no account exists on my email. The worst experience i ever had. I don’t know how they got 4.5 rating , even the apps with 3 stars didn’t give me this kind of issue ever..Version: 6.5.2
✓ Not the best oneI found the application not easy to use, and it didn't inspire confidence because the app is called "promova," but when we access the website, it has a different name. I tried to cancel the subscription, and the website showed that I didn't have any subscriptions, but I was still charged. However, when I contacted customer support via email, I received a quick response. Once I receive the refund, I will update my review..Version: 6.1.0
✓ False advertisingI bought the app off the back of an advert on Instagram saying they did podcasts that you could read along with. They have removed this feature but are still running the ads - the ‘support’ themselves told me this but still refused to give me a refund even though I haven’t used the app..Version: 5.11.1
✓ Very bad experienceI didn't like the learning method and wanted to cancel my subscription the same day. I appeal to everyone to be very careful before paying for their membership on the app. The unsubscribe process is unnecessarily long and to get your money back, support agents will tell you to use the app for at least 7 days. They expect you to change your mind by then. You should be persistent and immediately say that you do not want to use the application and that you want your money back! Only then will they tell you that the company's policy is that they try to keep you for 7 days and they will tell you that you will still get your money in the next 14 days. All of this is very unprofessional, frustrating and a waste of your time..Version: 5.3.0
✓ Total ConThe promise of a ‘Personal Learning Plan’ is complete nonsense. I’m an intermediate/advanced learner. The work on the app is pretty much complete beginner level and in no way reflective of my level in the questionnaire. I completed ALL of the work in a couple of hours and am expected to complete a ‘7 day streak’ taking screen shots etc to get a refund. Why can’t I give zero stars?.Version: 4.18.1
✓ Bad Experience Promova AppI have a bad experience in this app. I paid for 6 months but I can’t open the app to practice my daily routine and to improve my vocabulary skills. Your advertisement didn’t meet up to what you are showcasing to your client. This is a poor learning tool. I want my money back 😡..Version: 6.11.0
✓ Waste of money - Thieves!Even though my level was defined as “advanced”, the teaching in the app was for beginners and as many other people stated, the translations are wrong. Don’t spend your money unless you’re a real beginner and have no knowledge in English. (Then you wouldn’t understand this review at all :)) On top of this, they have been charging me for three months with a tricky subscription system! Even though I cancelled my subscription on Appstore, and it wasn’t shown on my subscriptions in Appstore, they still withdraw money! Because I needed to cancel it on their shady website which doesn’t allow me to cancel. Total thieves!.Version: 4.20.0
✓ Terrible app and develeporsMy mum downloaded this app to improve her English. She bought the premium subscription which was 30 dollars for 2 months I think and was a ‘special discount’. Later when she checked her bank account she found out they had charged her 60 dollars instead. Not only that, when trying to login with the premium subscription account it would not let her in saying no such account was currently active..Version: 5.4.2
✓ Buyer bewareThis app auto renews on a monthly basis at nearly $30 per month. Although there are links for a tutor with the premium subscription, you need “credits do use a tutor, and zero credits are offered despite the $30 per month fee. What remains is a very simplistic grammar school style textbook where are you see words review them and if you get them correct they disappear. The words are always in exactly the same order and always with visual aids so that you can recognize what they are. Some of the exercises are confusing or pointless, such as adding alternate letters to complete the spelling of a word in the second language. I had high hopes for this app but I have been very disappointed..Version: 5.7.3
✓ ScamAccording to my experience Promova is a fraud and a liar, because in their advertisements they show audio books with script, but their app does not have this feature. On the other hand, they charged me 29 dollars without my permission and when I protested, they said that we will give you a lifetime membership and in the future we will add the features that we have advertised to the app. I asked them to refund my money and they agreed, but now it's been more than 3 months and they still haven't refunded..Version: 5.11.1
✓ DisappointedI was promised a personalized plan for advanced vocabulary leaning. I spent the time taking the assessment and bought the app subscription, but was never able to find my plan. I reached out to customer service and when I finally got a reply from the team, after more than a week, I got this standard message asking me if my request was still valid, then my ticket was closed right away without allowing me to reply. Reached out them again and still no answer. Very dissatisfied..Version: 3.9.0
✓ Spanish Reading feature isn’t availableI bought the premium version of this app as I was advertised a Spanish reading function which looked great. After paying I found out that it isn’t available, “ lease, be advised that we were forced to recall this one from the app, and now it is under development. It is needed to make sure that the feature will work properly for the best user experience.” I’m still trying to get a refund..Version: 6.2.0
✓ It is impossible to unsubscribeI wanted to cancel my subscription and get my money back. it was their mistake, because the application says that I do not have a subscription to them, but they withdraw money. I asked to cancel the subscription and return the withdrawn money, but in response I received requests to stay and then they simply closed my question and no longer respond to letters. money is not refundable. do not recommend this developer!.Version: 4.1.2
✓ False advertisingThis app claims to provide guided reading of texts in its advertising. However, it is basic quizzes not even as good as Duolingo and numerous other much cheaper apps. When you sign up you have to answer a lot of questions that suggest the app is being tailored to your needs. But you just get the same basic beginner app with lots of basic vocabulary quizzes.Version: 6.1.1
✓ Disappointing, way too basic, buggyI responded to a FB ad for something called Spanish Booster. After taking a vocabulary and grammar test I was offered a high level Spanish course (level C1). What I got was Word Booster which turns out to be a super simple course for absolute beginners. Even if it was any good (which it is not) it keeps crashing. Piece of trash. Waste of money. Avoid..Version: 4.8.1
✓ No access to account, money being taken and no help from customer serviceI signed up for a free trial and I think I may have entered my email wrong - I tried to access the account but could not and ended up creating another one by accident. I have since contacted the customer service team FIVE times to no avail. The money keeps trying to be taken out every month and it is very stressful as I have not had a second use of this service. Last week another Spanish language company took out the exact same about so I am presuming this is linked. It’s not ok to have a glitch in the system where if some of your details are wrong it cannot be rectified. And I don’t know why my emails are persistently ignored. I wouldn’t use this company based on the fact that you may end up seeing endless money go out and are unable to cancel. Not acceptable and I will have to call my bank to block the money..Version: 6.6.0
✓ Be careful when sign upBe careful when signing up with the app. They charge you right away even when they offer free trials. Cancel the subscription before the trial period ends is not as straightforward. The app looks good. It's just too basic for my level..Version: 6.1.1
✓ Seriously?The pronunciation is AI generated and not even close to the correct pronunciation. This app literally uses an English pronunciation system for Spanish, seriously? You are charging people for this quality?.Version: 5.11.0
✓ Not like a advertisement and poor customer serviceI saw a advertisement which using active tv shows’ video to learn but actually it’s just a screenshot of tv show with subtitle. and the audio is computer generated voice and sounds weird. I tried English and Spanish. not worth of any penny. I asked refund but they offer lower price with lifetime access or screen shots of 10 lessons completed. what a waste of money and time. I feel the company is not in good condition..Version: 6.2.2
✓ Expensive and not worth the priceFocus on their bottom line only Not friendly with different levels of educational focus and easy to access resource So expensive.Version: 4.16.0
✓ SCAM. SCAM. SCAM.When you sign up, it says as long as you camel more than 24hrs before your free trial ends, you won't be charged. This is a LIE. When I contacted support, there were all these other requirements (I had to use the app for 7 consecutive days, I had to contact them directly, all within a 14 day period, AND 24hrs+ before the free trial ends. It was not clearly stated during sign up, and who can keep track of all that anyway? Also their $15 "workbook" is 5 pages. R i p o f f I've been practicing Spanish for about 3 months, and wanted to try a new program to broaden my learning. After a quick scroll through the lessons it was clear that I would be starting at square 1- the lessons were sooo basic. Customer service answers promptly, but isn't helpful and will just try to push a lifetime membership. EDIT: I received a one time refund of the subscription after I told them that I think their operation is a scam and they could keep my $40..Version: 4.18.0
✓ ScamI took 129 from my account.Version: 6.0.2
✓ Деньги на ветер! Приложение отстойТо что пишут в рекламе - полный обман. Приложением не пользовалась и сразу отменила подписку. Через неделю они сняли деньги без возможности возврата! Толку от приложения 0! Самое тупое что я видела! Прошлый век! Не рекомендую!!!! Обман и воровство денег! Созданное на красивой рекламе!.Version: 6.11.0
✓ Not for Native English SpeakersI think the advertising could have been more direct about who the target audience for this app is. I downloaded thinking it was a means to enhance my vocabulary in my native tongue. I quickly discovered that this was not the case. So, wanting to give the app another chance, I pursued improving my intermediate Spanish skills. Selecting “English” as your native tongue wasn’t a choice when it came to learning another language. I could choose Korean as my native language (if that was my native language) and choose Spanish for the language that I wanted to learn. I could pick German to Spanish, but I could not pick English to Spanish ..Version: 3.6.3
✓ I install to test 7 days free trialI install to try for 7 days trial and cancel just 10 minutes after to subscribed, and they charged me in the same time for 6 months! I sent a message and didn’t received any answer from admin of app! Don’t try to test 7 days because they will charge you for the whole period!.Version: 5.7.2
✓ App is great, but you’ll still get ads even after subscribingI’ve enjoyed the content so far, and have appreciated the addition to my Spanish vocabulary. However, even after paying a subscription fee, you will continue to receive additional pop-up ads for extra services Promova is trying to sell you. It’s distracting and annoying. I checked with Support, and it’s not possible to disable these ads. I will not be renewing my subscription, and plan to delete the app once my trial expires..Version: 5.7.7
✓ Not as advertisedI got an instagram ad of a guided reader of a podcast with video of the speaker. It looked like a really cool idea even if it were somewhat limited in offered videos. They force you to subscribe for a free trial to even see the app. The app is nothing like advertised. The lessons are silly and super basic. There’s no guided reader, no podcast offering, nothing remotely like the ad. There’s also a video section of English lessons even though I added the Spanish course? It’s clearly a scam and I should have read the reviews before donating them $1. At least I canceled immediately and didn’t fall for the autorenew weekly for $10!!.Version: 4.18.1
✓ Scammers. Technical support does not respond to messagesThis is the worst app I've ever come across. I wrote to technical support and asked to cancel my subscription. They told me it was good. After 2 months I receive a message that money has been withdrawn from me again. I again wrote to technical support so that they would sort out this error and return my money. They said it was impossible to get the money back. I'm shocked. I asked to be connected with the general manager. After that, technical support stopped responding to my messages. Why should I pay for a service I don't use?.Version: 6.6.0
✓ Native language optionIt doesn't include my language (or other option) to choose as a native language..Version: 2.7.6
✓ No refundI’ve been asking for a refund for a week and not using the app for this reason. I sent multiple emails and nobody has yet answered to me. I would like my money back please!.Version: 6.7.4
✓ 0 free content....Version: 2.3.3
✓ Not like the Ad at allThe ad showed someone improving on their English. It was displaying ways to enrich the English language, taught in English. So I downloaded the app and the first question they ask? What language do you want to learn? Seemed weird if I was going to enrich the English language. But maybe I could select English and there would be a way to select that later... Nope! The next question was what is your native language? And because I’d already selected English, it was not an available option. I was annoyed this was nothing like the ad, but now was curious. I picked a language I could read, and before it would launch me into the app, it required me to either purchase their program, or give payment info for my 7 day free trial. I declined both, but was never able to enter the app. Ps your iOS release notes have grammatical errors..Version: 2.5.3
✓ Rubbish!!!!They deducted money from my account as a free trial !!!! To save my bank account and then emailed me you cannot cancel your subscription and we will charge you automatically every month!!!! And the English plan was rubbish!! I’m living in Au for 7years and it started to learn me “how old are you!!”.Version: 6.1.0
✓ RIP OFFBe very careful if you try out the free trial!!!! App itself was ok, not particularly better than any others on the market. However, my gripe is that I tried using the free trial & well within the permitted time scale I canx the auto enroll. Despite this they still took the first months subscription from my account. I have emailed them several time but they clearly do not understand what the word communication means & have failed to respond to my emails..Version: 6.2.0
✓ Marble34All apps, doesn’t not show one buy one, how much it is, and when do you accept!!! USA DOLARS CHARGE IT, AFTER CHARGE IT, after checking other charges doesn’t showw!!! THIS IS TOOO SHIFTY!!! Apple side you are checking nothing show!!! Which one buy! Inside specifications doesn’t SHOW AGAIN!!! HOW MUCH IS GONE BE CHARGE!!! WHEN IS CHARGE!!! Any way. DO NOT BUY IT. WHEN DO YOU USE ANY INFORMATION HOW CAN YOU USE IT!!!! Anytime some page is open the app, then. WHAT ARE YOU DOING!!! You don’t know and any ideas!!!.Version: 4.14.7
✓ Beware. It’s NOT WORTH IT!!!You can read all the 1 star remark and plz don’t trust in their insta ad. I bought 3 months premium with the level is B1 but they just can give me a general course such as how are you today. I tried to have the refund because it’s like a scam, but they didn’t allow me to do thay because it’s a no end process and you will never can finish it. Write an email? Yes I did. They replied so fast but the problems never be solved. So I bought 12 WEEKS and I asked them to refund. They told me to wait and they’ll fix the app and it took 2 weeks and the app still. Is it FAIR? Is it WORTH? No. It’s not healthy!.Version: 6.1.0
✓ Where are the books in Spanish and the podcasts?I paid for the premium membership and all I had access to were vocabulary lists in topic courses. That is a particularly ineffective way to improve your language skills. I signed up for the books and podcasts advertised on social media but looking at the questions from other subscribers I am not the only one who didn’t get what was promised..Version: 5.3.0
✓ UselessThey want Money and review before we start using it.Version: 2.5.3
✓ Bad experience! You will be treated Poorly!If you need support you will be ignored and treated poorly. It was a 3-month subscription until they changed the billing date to a week ago, then you pay for a month but are billed every 3 weeks. I sent an email to support and didn't get a response, I sent an email 3 days later and they canceled my subscription, didn't refund my money and didn't respond to the email. The worst service I have ever received in my entire life!.Version: 6.7.4
✓ Native Language not listedHi So I don’t have my native language listed down. There was no default to pre check. I don’t mind getting all explanation in English. For now I used Tamil and I’m getting all explanations in Tamil. But not helping me. What should I do?.Version: 2.9.11
✓ Good not greatThe lessons are straight forward flash card style learning and then fill in the blanks to remember words. Good to have to expand your vocabulary but this app won’t teach you how to speak the language. It is a good supplement to Duolingo, I use Duolingo to learn sentence structure and words while this one I just use for vocab. To take this app to the next level it needs more options to learn a language (reading stories or listening to them). It would also be nice to have more lessons on different tenses and putting sentences together (in the future, past, and present).Version: 5.7.2
✓ Totally scamI never signed up for it so never had password to log in but got charged twice as I were not aware. Don’t even know how they got the payment info?! Contacted support, no response. Tried to log in by “forgot password” the link never worked and kept saying invalid. Don’t take the risk and waste your time with this scammer!!!.Version: 6.2.0
✓ No me jodasThe content of this program would be decent without its constant solicitation to buy supplementary packages and prompts to rate each and every brief lesson. After just a few courses I felt badgered and annoyed and sorry I had engaged with their ad. I wrote to customer support and asked for a refund, which I was informed would only be forthcoming if — wait for it, this is cheeky — I proved I had finished a one week streak. Can you think of an equivalent in another industry? “I’m sorry, I don’t enjoy this meal plan.” “Unfortunately you’re going to have to eat six more dinners before I can give you your money back.” 😂😂😂😂 Que disfrutan el dinero, pendejos.Version: 5.7.7
✓ This is an unreasonably greedy app.I canceled my trial subscription WHICH I HAD PAID FOR one day before it expires only to find that I lost my full access to the app. This is ridiculous. Meanwhile, the reason I opted out is that the $49 lifetime plan offered upon installation is not an upgrade option when you start using the app. That is to say, this app discourages customers from continuing to use it while annoying them by some treacherous tricks. How can you be silly and greedy at the same time?.Version: 3.10.0
✓ This is a scam!!!!This is a scam😡 their ad show they provide many function and study content. I subscribed and found that those function and content never show on the app. Only few flash card..Version: 5.11.2
✓ PoorI wanted to learn Russian but this app is way too fast pace and not useful at all, after 5 minutes i went trough like 20 new words which i forgot straight away and the only way to rehearse them is to go back and complete the same task all over again. For such a price id imagine you let people save the words that didnt stick to go back and learn them later. Also i wouldn't expect my first Russian sentence to be “butterflies in my stomach” or “cat got your tongue” how is this any useful….. 🤯.Version: 5.4.2
✓ SCAM! No Latin American SpanishDuring the onboarding process they have you choose between Spain spanish (castellano) and Latin American Spanish. Yet the app only offers Spain Spanish once you purchase!! It’s obvious once in the app they don’t have Latin American Spanish and only offer it to cash in and not loose customers who are looking to learn Latin American Spanish. I reached out to customer service and they couldn’t help me but cancelled my subscription because they know there is no option for Latin American Spanish. The app is fine but now I don’t trust the company and will not be back for other language lessons..Version: 4.17.0
✓ BEWARE!!This is a scamSo I saw the ad on Instagram for a great Spanish podcast read along and signed up for the week trial. When I downloaded the app, it was a Duolingo type of app. I was so confused, I reached out to them and they actually told me that the podcast read along does not exist at the moment, it was recalled due to some issues BUT look at how great our app is. I asked for a refund because what I signed up for does not exist. She actually said that I had to use the app everyday for a week and show that I used it for her to give me a refund. Ha???? That makes no sense. I lost the money because I’m not willing to jump through their hoops to get it. I would have actually signed up again when the read along came back but now NO WAY!!!!!!!!.Version: 4.20.0
✓ No value for money, useless applicationI don't write much reviews but for this I want to tell that this app is only made to charge you money. The charges were 10 dollar for 7 day trial and 48 dollars for lifetime. So the second bait sounded better and I went for it, but when charged it deducted my card for 78 dollars for lifetime. Moreover, the application is made for kids and complete wastage of time. There is simple vocabulary that you might already know. Don't waste your money here..Version: 2.10.2
✓ That’s too early for say, but I hate pay to all tings on the wayI don't like to know that I have to pay for more things after having paid for 3 months, so play fair and charge for a single course, if those things are possible to pay to get, here's the tip, it makes me feel cheated right away from start.Version: 5.7.1
✓ Pricing??How come the sterling pricing is the same as the dollar pricing? On the app you advertise a dollar price for a week and then when you select that, the price comes up the same but in pounds. Cheeky sods. No way Jose. And virtually every review shown gives it one or two stars but overall it’s been given 4.3 out of 5. Whaaat?.Version: 2.7.8
✓ SSSSAs.Version: 6.0.0
✓ Fraudulent, Avoid!! Do not buy!I purchased a one month trial and it said if I was unhappy I had 14 days to try it out or my money back. I was very unhappy within 2 days of using it because the pronunciation of Spanish is very off (I am semi fluent and working on my listening to Spanish, so this was why I bought it). Since I was unhappy I cancelled and emailed to request the refund. They refused!! Despite it being a 14 day trial and 2 days in I requested a refund. I’ve contacted my credit card company but seriously don’t trust these people! It’s also a terrible app if you’re trying to learn Spanish, you will not learn the correct pronunciations!.Version: 5.7.4
✓ Bullshit appHow do i unsubscribe this app .. this app is taking money from my account and not even gives me any receipts ..??? What have i paid money for.. I want my money back.. can someone please help...Version: 3.8.2
✓ Fraudulent deductionsDon’t even think about taking a free trial.I got a free trial which I unsubscribed after two day and still they’re deducting $29 per month and i just don’t understand what to do so they stop deducting amount from my account..Version: 3.13.1
✓ App for beginnersI have advanced level of English and I didn’t find anything new to me. Probably it will be good for the beginners, but it was also advertised as app for all levels which is incorrect..Version: 3.7.0
✓ Deceptive advertisingThe ads for this app show a user reading with the ability to look up words directly from the text. This feature is nowhere to be found in the app (Spanish). Also the lessons seem quite limited without paying more for lessons etc..Version: 5.3.1
✓ Subscription terms are not transparentI found the app quite nice but after going through the introduction “test” for the level of the english language I found out that the vocabulary is too limited for advanced level. In order not to miss and pay subscription that I doesn't want I checked in the subscription in my apple id account and in the application. My subscription plan was not there. After 7 days I was billed for the monthly subscription (which I didn’t want) and I am very angry. Looks like the developers intentionally made cancellation not easy (by writing an email to them). Very disappointed!!!!!😠.Version: 4.2.0
✓ Not as advertisedThe ad I saw implied that I would learn better English vocabulary. Yet, when I open the app it asks what language I want to learn. I don’t want to “learn” per se. So I picked English, my native tongue. Then it asks my native language. Well, English, but now I don’t even have that choice. The name is Word Booster. I want to BOOST my words, not learn a new language of words. Oh, I guess once you go further, you can pay a whole ton of money for English to English..Version: 2.9.10
✓ TrashYou answer many question so they can personalize the content for you. But when you finally open up the up ….it is a regular content, and you can’t not even try the app if you don’t pay for it in adavance. I don’t recommend it..Version: 6.2.2
✓ Rediculous and racist.Absolute rubbish. Had to delete the app 10 seconds into downloading as it does not even have all the native languages. Developers should use google and have a look at a few more native languages spoken by millions of people around the world..Version: 2.6.3
✓ HorribleThe app is nothing like advertised. Its not even close to worth spending money on. It didn’t give me a free trial option, so I paid for the month. And quickly realized how unhelpful the app was in my learning process, so I asked for a refund. They pretty much beg you to stay as a customer. And won’t give a refund unless you use the app for 7 days consecutively… why would I use an app that I dislike for 7 days to get my money back?.Version: 4.18.1
✓ Useless, Poor structureFor using the app you MUST choose your native language. My native language wasn’t on the list, so I couldn’t choose any. Then, I couldn’t go further and use the app without selecting a native language. You can learn English by using synonyms and English word explanations. Why is selecting a native language an obligation to use the app? Does the app translate the words? If so, it is absolutely a wrong way to learn a second language..Version: 2.5.6
✓ Not worth a pennyDon’tvwaste your money on this app.after watching the Ad I thought that this app would have the same english conversation videos as shown in the Ad.But it was all about vocabulary and terms you can get them online or from any instagram tutorial page.Nothing impressive about it.useless.Version: 6.10.0
✓ Do not buyThe sign up is misleading as it suggests a higher level tailored to your level. It is just a series of flashcards. There is a video section so I took a look - they are all to learn English!! I signed up for Spanish.Version: 5.10.0
✓ 👎🏻I awarded one star solely for the prompt response from customer service. Unfortunately, the app did not meet my expectations at all..Version: 6.5.1
✓ MisleadingI found this app through an add on Instagram. After a short quiz where I stated that my native language is English and I would like to expand my English vocabulary and grammar it said that for $20 I could have a personalised pdf course to improve my English. I have never received anything. The app is super basic, like for a child learning the language - to top it off they made it also translate into Spanish - I never stated I wanted to learn Spanish. I sent an email complaining and haven’t heard back. Absolute scam - do not recommend!.Version: 3.8.0
✓ SCAM - do not sign up for trialThe product is not as advertised. It is extremely basic and very buggy. On top of this, I canceled the subscription and they still charged me $30 for a membership. When I reached out, they tried to push a lifetime membership on me, and said that I had to have used their app 7 days in a row, and prove to them that I had, in order to get a refund. None of this was laid out when signing up for a trial. The whole thing is a scam. Their business model is luring people in with false advertising, then making it impossible to cancel a membership..Version: 5.7.7
✓ AI pronunciation makes for a terrible tutorWould give zero stars if I could. I have been going round and around with customer service attempting to get a refund with no results. I was asked to complete 10 lessons to give it a “fair chance” and to send the screenshots that I had done so. It was a complete waste of time. With a robot doing the pronunciation, there is no way to get the pronunciation right. There were also wrong words and translations. Absolutely the worst language app out there. Stick with Pimsleur or anything but this..Version: 6.5.0
✓ Nice interface, but incorrect translationsSimilarly to the other review, I noticed incorrect translations straight away. Most definitely pulled from google translate. It tells you in Japanese “get in” is 到着する which means arrive. It says “get out” is 逃げる which means escape. Tells you “put in” is 投入する which is a word used only for sexual connotations in modern Japanese. Among others. I can’t comment on the translation quality for other languages - they could be okay - but this is actually hurting people’s language learning rather than helping due to gross mistranslations. Immediately cancelling my free trial..Version: 2.6.3
✓ Please do not waste your money !Really very basic, no grammer teaching. Advertised as $49 but charged $79. This developer is stealing money from the buyers. This app deserves no stars. Unbelievable that this app is allowed to rip people off..Version: 3.4.0
✓ Hard to unsubscribedBe careful with this app, it’s not easy to find the unsubscribe option. I couldn’t unsubscribe it on the app, finally cancelled it on their website. It’s too expensive for 30aud per month for learning English online..Version: 5.7.7
✓ Overpriced beginner flashcard app, misleadingTl;dr: just use lingodeer or even duolingo Got served their insta ad, usually I ignore them but I've been looking for good audio content with transcripts and that seemed to be available! Took their lil placement test for Spanish and it said "yes we have stuff for you!" (I'd describe myself as high intermediate), went out on a limb and bought the three months, even though I see now it's only $10 cheaper than the lifetime price?? Either way, not worth it. The only audio/video content is for non-native English speakers learning English. The flashcards are an ok selection, but grouped by category with no sense of path or difficulty--probably because it's all pretty beginner. I thought maybe having Chinese as well would redeem it, but it's also too easy for me, and they don't include pinyin! So no reviewing those in public I guess. Frustrating.Version: 5.3.1
✓ CompulsionI installed the app to know more about, it said you have a 7 days trial then you have to pay for premium membership. As I was not interested I uninstalled the app. But every week I have an email you have to pay 149$. I had to change my card to prevent the payment. I don't know what to do to end this situation. How can somebody tell them I don't need your services. Is it compulsory services? I don't even have the app on my iPhone.Version: 6.7.2
✓ Not so advanced!I liked the app learning format and structure. However, advanced words and phrases are very limited. I purchased this app thinking that I will get new words and phrases on a regular basis. However, it doesn’t seem like it. I completed my whole advanced lessons and now I am left with no advanced words and phrases to learn. Also, although it says advanced, only a few are advanced. What kind of advanced learning is learning living room, bedroom , kitchen ? The app is good but lacks good amount of words and phrases. I can have a better word and phrases database for you to use into your app. I don’t understand how difficult it is to just update the database content. I am seeing this app already got similar reviews in the past. I want to request for a refund of my purchase. I don’t want to waste $20 on something that’s not useful to me..Version: 2.10.2
✓ Deceiving AppIt asks to choose a plan without any access to features and the way it’s designed you can easily click on to start trail without noticing that you are tricked to pay a recurring subscription of $6.99. I saved myself, you do too..Version: 2.2.1
✓ Reporting a bugI started the course and it was going well until I encountered a huge bug. even though I try to type the right answer, nothing happens and I can't go to the next level.Version: 6.1.1
✓ Scam! NO FREE TRIALThe app mentions free trial, but there is no such thing. The company wants proof that you used the app up to a certain level and then take screenshot, to get the money back. THIS IS NOT THE CONCEPT OF A FREE TRIAL. Various hidden upsells in the app. I browsed through the English practice, which is EXTREMELY BASIC, it is best suited for beginners and not to upgrade vocabulary. The marketing & advertising does not match the offering. I also tried the Korean practice, which, compared to other apps out there is pretty bad. Waste of time and money. I never hated an app more than this one. Also, used car sales practices does not a customer service make..Version: 4.14.7
✓ Spanish app is trash, so many flaws!This app is riddled with issues. First off they mislead me with false advertising! They advertise a book reading feature with a bouncing ball over the words as it reads. This feature is not in the app, they said it was under development. Then why advertise it? This is why I bought the app! Also there are so many issues from words being cut off, it doesn’t pronounce the words on the various screens like all other language apps do. They show vague pictures with no explanation and you are supposed to select the Spanish word that goes with it, then the words at the bottom don’t fit the button so you get a partial word. This happens throughout the app. I have tried 9 different Spanish apps, this one is the worst by a long shot. I spent $90 for terrible app that is still under development. This app needs to be recalled and everyone should get a refund..Version: 6.2.2
✓ Fake advertisingI purchased six months because I had seen their ads on Instagram showing scripted audiobooks and the option to take words to learn, but their app doesn't have this feature. I asked the support team and their response was “unfortunately,due to technical difficulties we encountered, we were forced to recall these additional features in order to polish it for the best customer experience”. In the meantime many people like me keep falling for their advertising..Version: 6.10.0
✓ Worthless app & customer serviceBought for developing advanced skills after a test which should have been useful for tailoring your personal learning plan. Unfortunately the course doesn’t match the description and the customer service doesn’t reply to my emails (3 so far). A refund should be granted immediately. Apple store should not allow this kind of company!.Version: 3.6.0
✓ The currency is not specifiedIt’s written for me $19,99 although I live in Canada, and the currency should be Canadian dollar, but it’s written for me in US dollar without mentioning that 😤.Version: 6.7.2
✓ But is already tomorrow!? 😂Ah, it's like trying to squeeze knowledge out of that app is like trying to squeeze orange juice from an apple! 🍊🍏 It's like the app's on a strict lesson diet and won't let you have any more until tomorrow. 🙅♂️ But hey, at least you'll have a daily dose of suspense and a never-ending appetite for learning! 🧠🤪 ,,You're out of free lessons today come tomorrow to learn more " So I come back. And app don't let me go, with even one lesson, got the same message. I try it 3 days in a row but same results ..Version: 6.2.0
✓ Great design, nothing else thoI’ve selected an Advanced level and was still offered basic phrasal verbs like put on, get off. The Russian translation is pulled from Google—I guess—as it was sometimes incorrect. I’ve also noticed misprints. Sorry guys, but you should work harder on the quality..Version: 2.5.6
✓ AvoidThis company gives you the impression that this is personalised learning. But it isn’t. I am asked to start from beginner level. Not worth the money- too expensive. I would rather give the money to duolingo..Version: 6.5.2
✓ Unfortunately disappointing appThe app seems pretty basic for someone who started its learning journey. It also seems to be created for younger audience in mind with the milestones’ awards, the kitten and the mid-lesson congratulations. The translations to Polish are very often incorrect thus defy the whole purpose of studying. New lessons don’t seem to load on time. Generally, I would not recommend as there are much better apps available..Version: 3.6.0
✓ False advertisingI bought this app after seeing their advertisement on Instagram showing verb conjugations. It wasn't until I paid for a full life time subscription I found they don't even offer verb conjugation on their app!! Totally false advertising !!! I have requested a refund. The rest of the app is unimaginative and simplistic with very little word repetition to 'boost' words. So many better apps available..Version: 4.10.1
✓ Very disappointedI found this app on instagram. Their instagram ad shows a great way of learning English ‘reading book’. However there is nothing like this on the app. If you are looking for something advance, It’s a very basic app..Version: 5.1.1
✓ This is a scamI ordered an advanced level Spanish course to hopefully learn from videos and reading in Latin American Spanish What I got was a cheap platform with generic Spanish Videos were in English There was to personalized plan (it started from the most basic of Spanish ) App is not even in the subscription section of Apple to be able to cancel (it’s purchased though) Now I have to waste my time reporting this garbage.Version: 5.3.1
✓ Good courses, inconvenient appCourses and content are great but the application is super inconvenient! First, there are not enough options in settings. I want to change my learning preferences but there is no such tab in settings!!!! Moreover, I cannot edit courses I chose to learn. Second, the premium options are not sufficiently described and I had to contact costumer support to know features..Version: 6.10.0
✓ Don’t buy it! It’s not what you expect!Once you go through the initial questionnaire and pay, the system would not provide you with the service you paid for. I realised it within five minutes after my purchase ($39.99) and tried to return the money immediately with no luck. Here is what they wanted me to do to return the money: According to our Money-Back Policy, if you wish to receive a refund, you need to use the app and provide us with proof of it. In order to demonstrate that you have fulfilled this requirement, we ask you to provide us with a screenshot showing the completion of 10 quizzes in the app. Only when I mentioned about posting a review, they returned the money “as an exception”. Don’t make my mistake! Think twice before buying from them….Version: 6.1.0
✓ ScamThe worst app I have ever used. I paid £40 for a subscription and it was a complete waste of money. I finished the lessons within a day and they didn’t help me improve at all. It is designed for a child, and doesn’t look any thing like the adverts. I contacted them three times to ask for a refund and to cancel my subscription over the past two months and haven’t received a response..Version: 4.14.7
✓ But where’s the Ukrainian course?One of your PR team must have thought it was a great idea to slap Ukrainian flags on your mascot because it was the only reason I clicked on the ad. Unfortunately for you, this means 1 star for wasting my time because I can’t learn any Ukrainian from you. Russian, however 🫠.Version: 4.17.0
✓ Charged for the free trialI was charged for the free trial even though I haven’t even used the app (and don’t plan on it!).Version: 6.0.0
✓ Scam app beware - Bait and switchIf you were lured in by the read along feature the push in their ad campaigns then beware. The real app has no such feature (and judging by old reviews hasn’t for sometime so unsure why it still features in their ads). Luckily I cancelled in time but beware it’s very costly if you don’t. To use the app you will have to sign up for one of their subscriptions, you are pushed towards the default annual plan with a 1week trial. If you forget to cancel you will be down close to €100. Seeing as the app is pretty lacklustre they seem heavily reliant on users forgetting to cancel their subscription. Some very dark patterns, I'm undecided if the developers are genuinely trying to run a learning app with some morally questionable sales tactics or they are just openly running a scam..Version: 6.2.0
✓ Very bad appThe first day works ok but after that I can’t do anything because it’s just has advertising, it is annoying you try to study and learn new stuff but if you don’t pay you can’t use this app at least with restrictions.Version: 4.14.7
✓ It’s paid onlyYou cannot use it for free. They should have made it clear on the app store that it’s a paid app. I don’t need to download it and go through the onboarding to find out it costs $10 a week! One star for wasting my time..Version: 2.3.3
✓ Great, but how do I purchase a subscription?Apparently seems good but I can’t do a subscription because it for some reason says “In-App Purchases are not allowed” Can someone fix this?.Version: 5.12.0
✓ The worst experience everWhen I downloaded the app, it said that I have one week free trial, but my credit card was charged right away. More over, I tried to contact the support by email but there was zero response..Version: 6.0.2
✓ Not interestedTrash...on the simple fact they still want you to pay something to try it out for a week!.Version: 2.5.6
✓ Promising but not there yet …..I really like the look of this app but there are a few issues with functionality and accessibility. 1. I started the level above beginner for the Chinese course. I realised I had overstepped myself and wanted to go to the beginners course but could not find a way to do this. 2. Secondly there is no pinyin. For someone who can’t read Chinese characters this troublesome. I already speak some Chinese and would love to learn more words but the lack of pinyin leaves me guessing at pronunciation and tone. A long way to go to catch up to OkyDoky or HelloChinese ….. I hope you continue to improve, I feel that the app is heading in the right direction.Version: 4.18.1
✓ This is a scamThis app takes money out of your account and you cant unsubscibe. It's located in Cyprus. Total scam, beware! It looks really good but is the first time I've been conned. You have to cancel your bank account as you cant unsubscribe. Customer support is a hoax by the way-not cool at all.Version: 5.4.2
✓ The worst language app I’ve tried so farNot sure where to start, bunch of not connected content, without a good way of practising already learned words. Half of the pronunciation is done by a robot. They give you written description of grammar rules, without practising them. They give you words but don’t teach you how to put them in sentences. Also when you show a word it’s good to play it so it goes through multiple senses. And when you ask about a word pleas ffs tell me what word you want and not only show me bunch of letters to do puzzle with eg la _a__a_a with bunch of letters to pick from but without telling me you expect “the Apple”..Version: 5.3.1
✓ Don’t botherReally unhappy to have invested money as a premium user to find the promise of what is there doesn’t exist. Using the Spanish course there is about 2 weeks, if that, of lessons, and when asked they just say they are working on more. The app and the way it works is good, but honestly as developers they shouldn’t launch unless they have the content to offer - fluent in 3 months, not a hope as there’s nothing to learn!!!.Version: 4.14.6
✓ ScammersScammers I used the app for a fees days it was charging $10 . Suddenly I saw a deduction of $49. I asked for a refund because I was not interested. They told me you have to complete 10 lessons to get refund yet I am explaining to them I am not interested in their app 💁. I guess I just have to count it as loss. Daylight robbery.Version: 6.9.1
✓ Cancel subscriptionI want to cancel my subscription. But don't know how. this app automaticlly continue cost is 20$ . i want to stop it!.Version: 5.7.0
✓ Does not worth even half its priceCostumer support doesn’t respond, apple store support doesn’t get the refund, very poor selection of words which you can find easily in internet, I regret i bought it, don’t be fool like me and avoid this app seriously..Version: 3.1.0
✓ DisappointedThe apps does not working properly Additionally you have to pay additionally for get the app running properly In additional the marketing campaign is far of the true.Version: 6.1.1
✓ Charge every month even though I cancelled the subscriptionCanceling subscription is an arduous process with Promova. There isn’t any button for canceling the subscription. Once you download the app it charges you permanently even though I hit the cancel automatic renewal in subscription part of the settings..Version: 6.9.1
✓ I would give 0 if I couldThis app is a total scam - read terms and conditions before purchasing it, there are no customer rights whatsoever. It’s impossible to get the money back, customer service is not responsive at all. The content of the app is questionable too, the translations of words’ve literary made me cringe..Version: 3.6.0
✓ A total waste …I feel I have been had :(Like others, I too was baited by the ads in Instagram. This looks like the perfect app for my Spanish grammar needs but it’s terribly clunky and didn’t offer the very impressive looking exercises that they showed in IG. I made a complaint but got nothing but a discount if I purchased another 3 months. Ah…no thanks Promova..Version: 6.7.4
✓ Don’t believe the advertisementI subscribed to the app because it was advertised to have audio books in Spanish with translation. There’s nothing like this in reality in this app. Also the exercises are very few, in the exercises with the whole sentence translation to English is not provided, so you may complete the sentence without realising the meaning of each word in it. With that amount of exercises it’s definitely not possible to memorise new words, if they are introduced once, and one more exercise to fill it in the sentence. So as of now the only advantage of this app is a nice design, other then that just download Duolingo, it’s much more helpful.Version: 6.5.0
✓ Don’t pay thisI paid 30 dollars to practice my speech and instead I received vocabulary, they also do not refund the money, although it was originally written that 7 days are free, they charged me in the first 5 minutes, and after another 5 minutes I canceled the subscription because that this is not what they advertise!!! They write that they do not refund money, but they offer a free subscription if you have «Diya» and you are Ukrainian, I am Ukrainian, and it does not work! refund 30 dollars, you did your job poorly!😠😤.Version: 6.7.4
✓ AVOID----Get Duolingo, Memrise, or Drops insteadAds reflect products they do not have or offer. Attempts to cancel took 8 emails, the walk through cancellation tutorials weren't working. CS said "you're refusing our offer" which was to not refund me and not cancel. To receive a refund you must "use the app and provide proof" you have completed 10 quizzes with requirements of "learned" on them, then submit for approval. Horrendous practices. False advertising. Duolingo is free, with better learning and placement from quizzes. The "placement test" for Promova said at b2 and started the learning with very very very basic vocab with no test out options. Not worth the cancellation headache in time and energy. Not worth the guilt tripping coercive language from customer service. Not a fan of.Version: 6.1.0
✓ FALSE ADVERTISINGDo not give them your money. They will take it and demand you to use their app before they give you your money back. I only downloaded this app and gave them money because they have a false advertisement of features for Spanish. I have been going back and forth in emails with them for days and they still won’t issue me a refund because I won’t put even more time into this false advertised app. If you hate spending your money and getting what you expected in return and if you love sending a ton of emails to customer service people just to get nowhere and have it inferred all customers poor decisions, this is the app for you!.Version: 6.7.4
✓ Not what you want. And App needs to have better translationsI download it to learn more “advance” vocabulary but the app is “teaching you new language” which is not what I intended to do. Anyway, I put down my mother tongue which is chinese and it had horrible translation. Simplifies chinese mixing with transitional Chinese. What a ridiculous mistake. It’s like mixing English with spanish together. And the my mother language Chinese translation in this app was harder to understand than the English words I am going to learn. The app needs better quality control and it’s way advertising it’s product..Version: 2.9.11
✓ SCAM!!! Warning! Do not give them your credit card or subscribe to anything.They look legit, but this app is a total scam. The language content is a joke and they make it impossible to unsubscribe or halt a subscription. I “cancelled” repeatedly in the App Store. When that didn’t work I tried to find ways to contact them directly. They don’t make that easy. I finally found an enamel online and reached out. They said they were discontinuing all service and then they charged me again. And still no way to stop it. I’ve alerted my bank and filed a fraud claim. Meantime, these guys continue to defraud and steal from unsuspecting customers..Version: 5.12.0
✓ Horrible!!!!!!It automatically renewed my subscription!!! But I don’t even subscribe!!!! I deleted app as soon as I downloaded it!!! It’s a terrible expereiece!!! Don’t even try to download it!!!It will just charge you instantly, and the app is not even good!!! Give my money back!!!!.Version: 2.5.6
🙂 Promova Positive Reviews
Promova works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Promova.
⛔ Promova Problems
