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PlantNet App Complaints & User Negative Comments 2024
PlantNet app received 29 complaints, negative comments and reviews by users. Have you ever had a bad experience using PlantNet? Can you share your negative thoughts about plantnet?
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PlantNet for Negative User Reviews
✓ Incorrect GPS locationVery frustrating that the app is stating my GPS location is New Caledonia and there is no option to change to where I actually am in Australia. If this feature were rectified I would rate the app far higher as it’s easy to use and good to participate in BUT without accurate GPS and thus plants from my country at least- what point?.Version: 3.10.6
✓ Plant identifierWhen I first tried it, tried it on Peach tree andit identified as something else.. lemon something. I knew it was a Peach tree.Version: 3.16.1
✓ Change and accuracyWriting this to help development. I’ve used this app a few years but haven’t used in last 6 months months or so until recently. It used to be extremely accurate in id’ing my pics with a plant - I’m not looking up any unusual plants, I just forget the names of common plants. however the past few times ( in the last month or two), the app does not come close to identifying a match. It seems to be related to a change to this auto flora filter that wasn’t there before but I really don’t know. I’ve noticed when I expanded outside the US flora it found my plant last time. Which is odd considering I’m in the US! But in any case, something has changed that is impacting accuracy that I’ve not experienced in the past. Maybe it’s just dumb luck ( or unluck) but it may be worth the feedback..Version: 3.3.27
✓ Can’t load any images from photosThis used to be a great app but for the last few months I get an error every time I try to load an image from my photos. I’ve deleted the app and reinstalled it several times but nothing seems to fix it. Will be looking for an alternative..Version: 3.4.5
✓ MisleadingCool app but didn't really do what it says.Version: 1.0.8
✓ Problème avec appBonjour J’ai fait la mise à jour de l’application il y a 2 jours Une fois installée quand je clique sur l’application elle se referme aussitôt Impossible de m’en servir Une solution? Merci de votre aide.Version: 3.15.11
✓ Good for family or genusSince uploads can be done by anyone, it is difficult to ascertain the plant knowledge. I can usually narrow down to the family or genus, but not the plant species. This is helpful already. Some suggestions differ widely..Version: 3.0.7
✓ Location and setup big pain!I can’t get past the location setting, it’s really annoying. Brings me to iPhone settings with no direction or instructions….useless.Version: 3.16.1
✓ Not applicable to my floraI’m in Australia. It doesn’t include my local flora - 24k species excluded! Using the suggested automatic selection of flora by GPS it suggests that the flora of New Caledonia is the most appropriate to me. Great. Thats 3270 species 74% of which are only found on New Caledonia. That will be great when I go there. If you are in: New Zealand, New Guinea, India, China, Southern Africa, Southern South America or basically anywhere outside French territory you will have the same problem. You’re not included and no it doesn’t tell you this before getting you to sign ip to an account. You can use World Flora (presumably the sum of French territories) which includes 35k species - around 8% of described species. I’ll give this a whorl - maybe it will work for cosmopolitan weeds. If not, it’s a dud..Version: 3.14.3
✓ Great information but no landscape mode. Useless if using an iPad with attached keyboard.Apple needs to put a warning on the App Store for iPad users with keyboards that the software only operates in portrait mode. It doesn’t mean the app isn’t any good, it just means I won’t have to download and then delete as unsuitable..Version: 3.0.3
✓ Hard to useIt was difficult to set up and use. During set up, I got caught in a loop when I declined it to know my location. I had to uninstall and start over, but when I started over, my userid hadn’t been fully registered from the first try, I got weird errors (like, “invalid token”)so had to reset my pw before I could continue. Finally got it set up after several tries and took a picture of a house plant I wanted to identify. The app gave me several possibilities and I had to confirm which one I thought is was. There were several different options that looked like my plant, so I’m still not sure what plant it is. I confirmed 3 different options, and shared it. I guess I now have to wait for other people to “vote” on it I guess. Are the voters people that are as clueless as me? I can barely tell a cactus from an elm tree so I’m not confident in the process..Version: 3.16.1
✓ First time using…I decided to try this app today and when I opened it all I had to do was to snap a shot and it identified the plant very accurately. I was able to add all plants to My Plants section however, when I went to open it again later, the whole home page had changed and my list was gone and so was the My Plants section at the bottom. I tried taking a pic again and this time it became a four-step process having to pic Family or Genus etc. don’t know why it changed but I wouldn’t pass this app on to anyone based on my experience..Version: 3.7.4
✓ Not great for Australia and New Zealand.The app seems to cover most of the globe’s flora regions however it completely misses Australia and New Zealand. Therefore couldn't identify my Australian native plants. If this could be updated will be a 5 star app..Version: 3.6.2
✓ Pretends you can use without GPS but you can’tYou can choose not to use GPS, but any other choice and won’t let you move past that page. It’s lying about that being optional. Deleted immediately because that’s dumb..Version: 3.16.2
✓ I’m a robot… apparentlyI just downloaded the app. Filled all my account info and it says I’m a robot. I dare say I am not. Guess this app is not for me! PictureThis it is!!.Version: 3.16.0
✓ Fraude et scammerC’est jamais utilisé et supposé gratuit de tt façon mais on me charge trois foitsur ma carte de crédit sans mon accord.Version: 3.16.2
✓ PlantsNot what I was looking for.Version: 3.8.1
✓ Poor location IDThis app seems good at identifying plants but it can only locate me in New Caledonia not New Zealand!.Version: 3.13.2
✓ Uses location data from photos you uploadThis app uses location data from any photos you upload without asking or showing any kind of warning..Version: 3.17.5
✓ Not sure it’s trustworthyI don’t know whether to believe the results I’m getting from this app. I found pictures of my ice plant but they called it a Hottentot Fig! Figs, really? Then I found pictures of a cactus I have which it called Long Spine Cactus...but it has almost no spines, certainly not long ones. And mixed in with those photos was one of a prickly pear...a very different shape! So if the app allows users to misidentify a plant but still upload their photo (into the wrong place), isn’t that just going to cause chaos & confusion?.Version: 3.0.7
✓ Confusing to useHate it.Version: 3.16.1
✓ DiscouragedI am a 59 y/o female and not the brightest cookie using the internet. But I tried everything I could do to figure out how to get back to the “groups” section, and felt like a complete idiot because I was unable to do so. On the day I signed up, I quickly went through them, but it’s like shopping, I like to see what all my options are first, then I go back and take my time with something I am interested in. Here, I do not have that option, and there was no warning sign letting a person know they would not be able to return after day one. If you are able, there is no one to ask how to return, I tried typing in the frequently asked questions and it was just blank. I couldn’t believe no one else has wanted to ask that question. It just left me feeling super old and stupid. Thanks.Version: 3.17.5
✓ Can’t report an issueSo I can’t seem to report this issue because I am using the free version but every time I take a photo within the app the last few days I get network error and it can’t connect. I have tried everything like turning off my phone, making sure I am connects and I still can’t use this app. Not interested in searching for a tree or what have you while I’m out on trails. It use to work before, what changed and when will there be an update? Until then it’s pretty lousy for what I needed it for.Version: 3.16.2
✓ Maybe good if you know what you are looking forAbout as useful as my left toe for an amateur who just wants to identify a plant..Version: 3.0.4
✓ Best plant appHave tried others PlantNet easiest to use and most accurate.Version: 3.15.11
✓ No use for AustraliaI couldn't find anything like the Aussie native plant I have, not even remotely like it. Kept trying to suggest things that were Nothing Like the photos I had. Deleted it in the finish - if your plant isn't common, then no one knows, like all the other apos..Version: 3.17.5
✓ Area related 👎🏻You had to choose a country/ area and mine was not an option. Disappointing New Zealand.Version: 1.0.8
✓ DisappointedDownloaded quickly. Asked for access to camera- granted. Took one photo then camera and album function ceased. Everything else is functioning.Version: 3.9.18
✓ PlantnetThis app isn’t as good as we expect it is. It only tells you the name but doesn't give you any information about the plants. As a student I expected that this app gave me some information aboutplants and tell me more about it for a research that we need to do in class. I'm very disappointed about it, I thought that this app would have what I expect to but it doesn't matter anymore. Great evening everyone.Version: 3.17.5
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PlantNet works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact PlantNet.
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