- 95.2LEGITIMACY SCORE
- 95.7SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Sydney Health App User Positive Comments 2024
Sydney Health app received 14 positive comments and reviews by users. Can you share your positive thoughts about sydney health?
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Sydney Health for Positive User Reviews
✓ Fantastic & User FriendlySydney Health is an upgrade to the Anthem Anywhere App. It’s streamlined and interactive. It can be used at home or on-the-go and with the cute little Sydney interactive helper it makes the app kind of fun to use too. Anthem BCBS has definitely taken consumer feedback and improved their product. If your plan comes with pharmacy then the pharmacy is right there and you can order your scripts through the app as well as set up your auto refill/auto pay. You can save your payment information, view and print your ID card as well as fax or email a copy of your card to your doctor’s office BEFORE you arrive for your appointment. Finding a doctor is easy, searching claims is easy as well as keeping track of your deductible and out of pocket totals for the year. It’s got everything. I highly recommend the app..Version: 2.6.1
✓ Horrible App with Issues!I am completely frustrated with the Sydney Health App. The app downloads to my Iphone and tries to open when I click in it;however it will not open so I can login to my account. I contacted Anthem and was advised to delete the app and reinstall it. I have installed, deleted and reinstalled the app several times and it still will not load or open. P.S. I do not have any type of issues with any other apps I download to my Iphone which is a clear indicator that there is a problem with the Sydney app not my Iphone! It would be nice if someone could fix this bug so I will be able to fully utilize all my Anthem benefits..Version: 4.13.0
✓ Extremely quick info at your fingertipsI love this Sidney App because it lets me immediately access all my pertinent personal information, treatment plan options, membership details and prescription history at the touch of my fingers! It’s very easy to use and extremely empowering. And if I cannot find something, I can quickly open a chat with a representative who answers my questions quickly and accurately. I’ve used this chat before and I really like it. You don’t have to be a computer genius to get all the benefits of this app. Just dig in and explore! You’ll be amazed at how much information to which you’ll have access!.Version: 7.2.0
✓ Have NEVER been able to log on successfully.This is a VERY frustrating App. They claim that I have already accessed it, and yet it denies me access every time I try to log on. Says that my plan may not be valid and yet I know for certain that it is valid. My option is to call “customer service” but that is an ugly wait time and frustrating experience that I am not looking forward to. Frankly, I have gone without healthcare questions being answered, just so that I didn’t have to deal with this. What a great deal!.Version: 2.7.0
✓ Seems FineI saw a lot of 1 star reviews with some serious hate for this app which made me nervous. The old app I was using is gone and a message popped up saying I had to switch to this one, which is the only issue I had at all. Once I downloaded it, things worked at least as good as before and I was able to do all of my normal tasks in the app. It didn’t crash. It was pretty quick. Nothing seemed off. So either the app was fixed or the negative reviews have some grudge. I am a college professor and don’t work for the company and I have zero invested in the app. I just want to make sure an honest review gets posted..Version: 1.0.12
✓ App crashes when I attempt to download ID cardThe app has been buggy since I switched over to it. Today, while in the ER, I couldn’t access the card (I couldn’t find my physical card - I’ve never lost a card ever (I’m 51)) and had to call a family member to scan and send a photo of their card. Update: just tried again and got an error message reference #NHMNYMCD, app version 1.012. I manage software development teams (Agile) in my company and I know the type of business/user testing required before an app or version is released. I’m assuming that an update in soon to be released. If not, this would be a hard fail..Version: 1.0.12
✓ EDIT: Very handy app that works well most of the timeI have used this app ever since its launch, and on the whole it’s very handy. Having a digital ID on hand and quick access to my HSA details are really appreciated, and while it occasionally has some server hiccups that manifest in blank screens and errors, most of the time it has suited my needs and gotten the job done. The developers are actively improving the app regularly, as well — my original review was pretty scathing, but they reached out to me shortly after and informed me that the technical issues I had faced had been solved, and indeed they have been. If you have Anthem coverage, this is a nice utility to have on your phone..Version: 4.0.3
✓ Good appSo far it’s a pretty decent app. It’s nice using the health dashboard and getting little tips on health and fitness. And being rewarded for being active and healthy as well. The reason I gave it 4 starts is because there is a feature where you can speak with a doctor over video chat, but every time I tried using the link to connect to one it would not work. Luckily I was able to see a doctor the next day, but with kids and the longer waiting time it takes to see doctors lately, it would have been very nice to have had access to video chatting with a doctor online. So hopefully in the future that feature of the app with be fixed and able for me to use if needed..Version: 5.1.1
✓ I love this app!I just showed my colleagues that I can see my insurance card AND COVID-19 Vaccination card right in the app and they were amazed and thrilled and went to download the app for themselves. I order my prescriptions on this app AND it includes coupons for various prescriptions (when available) so I can save money. I have also used the chat feature to talk with a representative quickly rather than wait on the phone. I love that my benefits are clearly listed too. This is such a help for someone like me who seems to lose everything. Thank You Sydney!.Version: 4.10.0
✓ Definite improvement over the last appThis improved app is MUCH smoother, snappier, and native feeling over the previous app. The colors are nice and the new chat feature is actually kind of awesome. I imagine new learning capabilities and responses will come from that AI in the releases to come. Now I can just type what I want to do in the chat rather than pressing buttons, looking everywhere to find it. Really cool. The development team at anthem has stepped it up BIG time. Great job! I’ll admit I’m looking forward to all of the new features and integrations that will be coming in the future. Again. Great job Anthem..Version: 1.0.0
✓ My impressions after first use of S/W on iPad... immatureScreen rotation - Not supported. Only portrait mode. Not good when using a keyboard. Login screen - I need to context switch to pick up name and password from my pwd manager. Tool prevents context switching from keyboard (cmd+tab). When context switching with home button, this app deletes anything typed into name and password fields. This forces me to type name and password, which is not at all secure, as people can see what you are typing if you are in public. Plan Usage Screen - Some silly little symbol (Sydney ?) on lower right corner of screen is covering the last entry under Claims. Plan Usage Screen - Claims Screen - Lack of useful information. There are $ amounts with no description. Context Switching away from the app for a couple seconds results in a forced-logged out. Buttons pop up in arbitrary and inconsistent places. For example, I had an error messages appear at bottom of screen. To cancel out of it and make any forward progress, I had to hit a little cancel button that appears at the top/center of the screen. What is this Whack-a-mole ? The web site works better..Version: 3.1.0
✓ Never rely on this AppThis app is capricious and stupid me times doesn’t even want to show my ID card, making it impossible to rely on the digital card. Take a screenshot if you are fortunate enough to find it working. At least then you will have a record of your card at offices. The digital card doesn’t work for digital checkin at Quest anyway. The next problem is w remote doctor appointments. I’ve tried this 4 times now. 3/4 times the doctor and I couldn’t connect using the app after I waited for 30 minutes in the digital cue. Then I tried to get in the cue again, only to have it not work again. In short, when ill, this app let me down again and again. Our healthcare system is broken.Version: 7.5.0
✓ Easiest way to find in-network careThis app is easy to navigate. I haven’t tried calling any offices to confirm they are in fact in-network; when I do, if there are inaccuracies I’ll revisit this review. One helpful category I wish the app listed is the medical center for which each doctor works. For example, my group of doctors are all under Sutter Health; my records, appoints, after-care summaries, medications, etc. are kept in MyHealth app making it easy for me and my different doctors to see and review. It would be a dream if, when looking for a new doctor, this app listed whether they were in-network and Sutter Health providers. I really appreciate this list of care providers in my network, though, especially therapists, which have tedious to find in my experience..Version: 5.1.0
✓ Pretty handyThis app is pretty handy and intuitive. One thing that was quite confusing early on however was we downloaded the app as soon as we received our insurance cards in the mail (a few weeks prior to our coverage starting). It showed our insurance card in the app and it seemed normal, however whenever I would search for ANY type of provider it showed there were none in my network. After a considerable effort spent by myself and my coworkers, we discovered that the search worked fine if we did it from the website. Ultimately it turned out that the app would not work prior to our coverage starting. It was quite frustrating and wish either the app would be updated or, at a minimum, the paperwork would’ve told us not to use the app until the first day of coverage..Version: 4.14.0
😕 Sydney Health Negative Reviews
