- 93.0LEGITIMACY SCORE
- 95.5SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
Doctor On Demand App User Positive Comments 2024
Doctor On Demand app received 39 positive comments and reviews by users. Can you share your positive thoughts about doctor on demand?
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Doctor On Demand for Positive User Reviews
✓ Highly RecommendI don’t often write app reviews but felt compelled to with this. I am an international flight attendant and this app is a game changer for me! If it had not been for Dr on Demand I would have had to find an urgent care center somewhere, wait hours in a room filled with other sick people and would’ve paid far more just to be told what I already intuitively know...that I have a head cold and an ear infection. These factors are what usually kept me from going to urgent care and getting the treatment I probably needed. Can you imagine being in a foreign country, not speaking the language, having to weather snow and ice on foot while you try to make your way to a hospital in a country where you don’t have insurance coverage, alone, only to have to trek back to your hotel and find the nearest pharmacy on the way? It’s a big deterrent. Now, with Dr on Demand, I can do it from the comfort of my hotel room and the app will locate the closest pharmacy. Today, this app and the wonderful doctor kept me from flying with a middle ear infection and risking potentially blowing an ear drum, which would have resulted in permanent hearing loss. I waited less than two minutes and the appointment probably only took five minutes. This is my new, most favorite health app! Everyone should download it and have it ready for when they need it..Version: 3.25
✓ Great when it worksSo here’s the deal... when things are working well, this is an excellent tool. But if anything goes awry... scheduling or billing for example, then you sometimes end up getting the run around. I had a scheduling issue twice and it was fixed once and the other time it was due to the doctor taking a vacation during the week she wanted me to reschedule. But... I was unable to get that information from anyone until my next appointment so I almost ran out of medication. It is NOT easy to reach your doctor outside of your appointment time. My biggest issue has been with billing. All of a sudden I am being charged $99 when it used to be $30 and I have communicated multiple times and in multiple ways and have been completely blown off. They say my issue had been escalated but then nothing happens and no one can give me any new information. This is over the course of many weeks so I have been quite patient. If they do not reimburse me the balance then my rating for this app is going to unfortunately go down. But as of right now I am giving them 4 stars because when it works smoothly it is terrific. Thx..Version: 3.27.2
✓ This app has changed my life!Two years ago, I was depressed and started to shut down physically and mentally. I found out about this app and downloaded it. I was able to find a great psychiatrist! She helped me by talking through my problems and she was able to write a prescription to keep my anxiety and depression controlled. After about nine months, I was able to stop the medication and stop seeing her completely. I transferred over to a LCSW and we talk about once a month. Even though I’m married and have a family, he gives me someone outside of my circle to talk to. Stuff like worries and concerns that I don’t always want to talk to my wife about. My life has done a complete 180 in two years! I now have a healthy relationship with everyone in my family and with people from work. I couldn’t have done this without the app! The ease of sitting somewhere I feel comfortable and talking to someone is alot easier than having to drive somewhere and be in a strange environment. Thank you Doctor on Demand for making things so easy and changing my life!.Version: 3.73
✓ Convenient and Efficient!This app has changed my mental health experiences for the better! Between struggling being able to physically make it to appointments and struggling being consistent, the Dr on Demand app helped for a few reasons. With my current health insurance, I’m actually SAVING money because I don’t have a copay to use this app where as seeing my psychologist and psychiatrist in person was $20/visit. Amazing! Also, I can see them with my own technology I love dearly, in the comfort of my own home, and being able to read bios of doctors and booking with ones that seem like the best fit for me. One time I had a poor WiFi connection and my appointment wasn’t very successful - the Dr on Demand customer service was receptive, easy to get in touch with, and empathetic and patient. I can not recommend this app and service enough to friends, family, and the strangers of the apple App Store. This is probably my second review for an app ever - I just think it’s really important to be able to see how great this app is. I also really loved when I signed up for an account this service was able to immediately tell me copays I expected for each corresponding service it offers based on my insurance before I even booked with someone. Please give this a go!.Version: 3.17
✓ Time is of the essence!Later are the days of a long drive, a sign I , and a wait for being seen. Enable notification, and after 15-30 minutes (most drives to a doctors office) you get a notification to sign into the app and within 5 minutes you are being seen. Most doctors I’ve seen have been very informative and interact well. Some better than others. Obviously all visits are virtual, so privacy is easily obtain, confidentiality, and comfort with convenience at the front of service. Doctors notes and are posted with instant access on app. Obvious limitations are that of physically being present, so honesty and your ability to interact via FACETIME needs to be met for best results. Take direction well, answer truthfully and you’ll have great results. If it’s an emergency GO TO THE HOSPITAL. Thanks, and awesome app! Used several times for diagnosis and direction, also doctors notes and returns for work if I’m cleared health screening wise..Version: 3.59
✓ Excellent staffDr Flynn is so helpful! Smooth and easy. Well worth it! Thank you!!!.Version: 1.2.1
✓ A wonderful new way to seek help with a therapist.If you are thinking “ maybe” I should try this...... DO YOURSELF A FAVOR, MAKE AN APPOINTMENT!!! I hesitated. making an appointment for a very long . The concept was so foreign to me. Did I want to open up my soul to someone on the phone? How strange would that be? Well I decided to take a leap of faith. I couldn’t be happier that I did. It has been so easy. It has turned out to be just like the “ typical therapy”, when you talk in person. There are several benefits as well. No traffic to deal with. I don’t have to iron any clothes! I save on gas, and these prices are climbing! Also, I don’t have to subject myself to an increase risk of being exposed to the Covid -19 virus. That alone, is a perfect reason to try it. Plus, if by chance you do not like it this way, you do not have to continue. You do not sign up for anything mote than 1 visit at a time. Try it, you will be happy you did. I know I am..Version: 3.69
✓ Mostly pros. Minor cons…This app is great if you can’t find someone in network near you with your insurance, or you don’t have insurance. You don’t have to go anywhere or wait forever for an appointment! You can be seen in under 5 minutes depending on the doctor and what time you need help. You can also see lots of different types of doctors. With that being said, my only cons to this app would be that if you want mental health from a psychiatrist, YOU CANNOT GET CONTROLLED SUBSTANCES FROM THESE DOCTORS!! So if you are on anti anxieties or something for ADHD, for example, they won’t be able to write you an RX. However, any other medication they can and will prescribe. My other only con would be the site/app itself, charging you for your appointment up front. Then if your insurance covers telehealth visits, you either have to wait to be reimbursed or figure out how to you’re getting your money back….it’s just a hassle to have to pay up front every time and then wait a month or longer to see what your insurance is going to do….Otherwise, this is way better than sitting in an office waiting area for however long, or having to take off work during normal 9-5ish hours, since a lot of these tele docs have later hours! This is NOT an ER, or anywhere for emergency care!!! Please don’t think it is!!! If you need stitches, you will need to see someone in person, and ASAP before you bleed out!!! Lol.Version: 3.62.3
✓ Saves my sanityHonestly if it wasn’t for this app I would put my mental health on the back burner. Ima busy mom of three and constantly at the doctor for my kids, so I avoid unnecessary appointments whenever possible. It is the same cost or cheaper than going in person to get help for my depression, and there are no excuses with such an open on-the-go option. My only hope is that they get more specialist for Adolescent Mental Health. I have a child with ADHD and sensory issues. We’ve been trying for months to get into a child therapist and many are not taking new patients and it’s really hard on a child’s school schedule to constantly take them out for appointments. I recommend Dr OnDemand to find this niche need because honestly it would have such an impact on childhood mental health options. Kids need more and scheduling 6 months out for ages 8 and younger is devastating when you need help now. Just a suggestion. With all the new apps and options for mental health, I as a parent would be willing to pay upwards of $200+ monthly to have my child get help remotely, consistently and in hopes at times that don’t interfere with her school day. Thanks!.Version: 3.25
✓ GoodEasiest and best way to see a doctor for any prescriptions.Version: 3.17.4
✓ Customer ServiceI had a great experience with this app at first. However, my last visit, the dr stated that she was giving me a dr slip for work. After a couple of hours, I did not receive the slip, so I sent a message through the app. The automated response stated it would be reviewed within a “few hours”. After 7 hours, I called into the customer service line, the lady that answered the call stated there was nothing in the file about an excuse note for work. She told me in the future, that I needed to request the note while on the phone. However, it was by the request of the Dr that I not go to work due to my symptoms. The rep was very rude and blamed the fact that i didn’t have a note on me, and told me that it would have been instant for the note to show up. It was at least an hour after my discussion with the dr that my file was updated and medicine was sent to the pharmacy. I messaged customer service and called back several times. I have yet to receive this excuse. Even if I had, it is way passed the allotted time permitted by my employer to turn one in. I have received the run around by every rep that keeps stating 24-48 hours I would have one. It’s been 4 days..Version: 3.27.2
✓ Review from Peter Wright Dec.30/21As a visiting Canadian, I needed medical advice/ medication. I am so delighted to have received excellent medical advice ( Tracy Brooks NP) and a prescription for needed medicine. Thank you !!.Version: 3.62.2
✓ FantasticWhat a great app idea. I have two children and when they get sick and I know they need some antibiotics but have to make an appointment or go to a walk in clinic it creates such a hassle especially with sick children that just want to sleep. If only this could we available in Canada..Version: 1.1.5
✓ Convenient & quality careI started using Dr on Demand because my insurance sent me an email that they covered it and I liked the idea of being able to meet with doctors from my living room. I’m currently working with a psychologist and a psychiatrist and the quality of care is just as good as being in an office except I don’t have to wear pants lol the best part is they are ON TIME. I’ve never had to wait beyond our appointment time to start a session. I did have a connectivity issue once but the customer service team had great service and refunded my copay and didn’t charge my insurance for the visit. I like that I can read a bio about my doctors before I choose to work with them. Some are available the same day and others don’t have appointments available for a few weeks, but I find scheduling options open up a lot more after your initial visit, at least for therapy. Haven’t needed to use it for a medical visit yet but I would totally use this app if I needed an antibiotic or something like that vs having to go into my normal primary care office and waiting an hour or more. The only downfall to this app is that you cannot get in touch with doctors between appointments. I can imagine why that is, but it would be so awesome if it had a messaging or voicemail service, even if they charged per message or had limitations on how often/what you could use it for..Version: 3.57.1
✓ The next best thing after regretfully leaving KaiserWow! This app and medium for getting in touch with a Doctor has totally changed my perspective of the hassle of dealing with PPO insurance. I’d had Kaiser for 25 years but after making the decision to stay home with my baby, I quit my job and had to get on my husband’s health insurance plan which doesn’t offer Kaiser. Now that I’ve had to find new Dr’s, pharmacy, labs, etc (all in different places, ugh!) for not just me, but my adult child and my infant child...switching has been a mess that I don’t have time or patience for. Now that I’ve found this app and tried out a same day appointment for pink eye, I’m feeling much better about having finally found a convenient way to get healthcare service. Being able to be seen same day, also alleviates the $125 urgent care visit cost when a primary can’t get you in the same day. So, this healthcare medium is all the things I miss of Kaiser: same day appointments, high quality care, convenient, customer service focused, and just EASY! I love it and will be referring everyone I know..Version: 3.19.2
✓ First timeI was feeling pretty bad today. The kind of bad where I didn’t feel like getting dressed & driving to Urgent Care! This was my 1st time using the app & I was a little nervous! I was worried that seeing a Dr online vs one in my area, wouldn’t know what was going around. But, I also think that can be misleading at times. My online Dr was precise & asked questions & got a history (probably better than the Urgent Care Dr) & she was very cordial... everything you want a Dr to be. The visit was still personable & her care & concern was refreshing! I was worried that she didn’t prescribe an antibiotic for my reoccurring sinus infection b/c 2mos ago my face swelled up! But, she was right to not prescribe them until it does & we’re gonna try to keep that from happening. However, if it does, I can just call back! In the meantime, the cough meds and inhaler, as well as OTC musinex will get me through! I really like having this option for emergencies, like this, when you just feel too bad to get out in the 25 degree weather!.Version: 3.25
✓ Dr on Demand is a lifesaver!I am so grateful that I’ve found this app 5 years ago. I do not have insurance and it is so convenient, I can see a doctor within minutes, in my car in a parking lot, on my couch, anywhere, anytime. Who wants to drive to the doctors office, sit in in a waiting room with screaming kids, other sick people or who knows what else and have to wait there when you don’t feel good or have a child that isn’t feeling good… When you could just open up an app, wait for a couple minutes on your couch, see A doctor via FaceTime get a prescription called into whatever pharmacy you choose and then only have to go pick up a prescription. It saves time and for a lot of people it’s probably less than a co-pay. It’s a heck of a lot cheaper for me as an uninsured patient to go into a doctors office. .... currently it’s $75 and I don’t have to drive and go into a doctors office. I’ll do that anytime. That’s what I’ve done for 5 years and will continue to do unless it’s something Dr on Demand doesn’t or can’t handle, this is always my go to for medical care. Whoever thought of this, BRILLIANT! and THANK YOU! 🙌🏼.Version: 3.18.6
✓ Excellent Resource!As someone who works in healthcare (and thus understands the difficulties with navigating health insurance from both sides, I found this app to be brilliantly affective! The cost was very reasonable and within 15 minutes I had a prescription for my symptoms and explanations as to the doctor’s choice of treatment. Dr. Henderson was thoughtful in her approach and able to explain why one treatment was better than others. She was very knowledgeable, and provided me with two explanations for my symptoms I had not considered. (I had a persistent cough and low grade fever. Although I was going between seasonal allergies and a cold, she acknowledged those possibilities and also explained that I could be having spasms or the effect of a specific bacteria that results in the type of cough I demonstrated). Her treatment options would allow for treatment of all possibilities, while at the same time, she did not “over prescribe” (Ie, explained why she felt the prescription of steroids in this case was unnecessary, and potentially harmful). Will definitely use the app again and looking forward to future visits with Dr. Henderson (well, except for the whole “getting sick” thing). It truly is like having a doctor in your pocket!.Version: 3.32
✓ Rough Start, But BetterI now have a psychiatrist and a therapist. Getting a therapist on the app was not easy, but I have one now and I am pleased. I don’t like the overcharging for a psychiatrist visit. My psychiatrist could not do an intake in the 45 minute initial appointment and all follow on appointments were 15 minutes and she needed 2 more 15 minute appointments to finish my intake and that cost me my $33 co- pay for all of those. A second 30 or 45 minute appointment should have been used. Not cool. The app works well. Actually it works better than platforms used by some of my other doctors through different health systems including Stanford which I would have expected to have a wonderful and stable app, but this is far better and easier to use. I gave this app 5 stars, but I would have given it 4.25 stars if given the option due the issues I described above. I had 5 or 6 therapists cancel appointments with me at the last minute without getting a phone call. Not cool. I had blocked time in my day for the appointments and in one case it forced me to cancel a home physical therapy appointment that was to take place right before that because she was running late and would have run into my therapy appointment. As fast as I cancelled the home appointment, I got a message that the Drs. On Demand therapist cancelled - 30 minutes before the appointment. That was simply not professional. Also - I messaged support about this and never got a response..Version: 3.72
✓ Thank youThis is genius I don't know why someone has come up with this concept sooner. I'm on vacation struggling with strep throat and was able to access a fully Certified doctor in minutes. This process was so easy, ill definitely felt be using this again.Version: 3.4.2
✓ Thanks 327 327 427!327 327 327 327 Thanks!.Version: 3.72
✓ Easy systemExcellent application. Friendly service and efficient. Also outlined how to access the prescription at a local pharmacy to me. Fantastic!.Version: 3.16.2
✓ Great ServiceOur family has used Dr. On Demand twice now and we’ve been very satisfied both times. They were able to help us when we were on vacation once and then another time at home from the comfort of the couch. Very friendly doctors and quick service for cheaper and faster than going to urgent care..Version: 3.41.4
✓ AwesomeFinally a useful app!.Version: 3.4
✓ BernieExtremely easy / user friendly platform.Version: 3.74
✓ Primary Doctor Retires - Patient without a doctorWithin the past few months our family primary doctor retired. She was a wonderful doctor and will be missed. I thought I had time to research and find another primary pretty quickly - then I got strep. So I was now a patient without a doctor. Thank goodness for Doctor on Demand! I am one that doesn’t do well with new tech and try to stay away from it so the thought of seeing a doctor on video or through my phone made me weary. All the tech stuff that could go wrong or how can they really see what’s going on etc etc etc- Well we’ll we’ll- I could not have been more WRONG! The doctor was super nice, made me feel at ease and even helped me with some tips and tricks I could use at home to help me get well and stay well. I can’t thank Doctor on Demand and Dr. Witherspoon enough! This story ends with a person on the mend and a patient WITH a Doctor on Demand! 🤠👍 Be Well!.Version: 3.59.1
✓ Saw me through a tough day :)Recently a stomach bug laid me low. The idea of getting dressed and driving to a walk in clinic or my doctor’s office was terribly daunting. I remembered that my insurance (United Healthcare) allowed virtual visits and Doctor on Demand was an app they recommended. It took me maybe 10 minutes to set up my account and enter my health information and within 3 minutes of submitting my request to see a doctor I was speaking with Dr. Oh. Dr. Oh was friendly, professional, and very patient. She walked me through palpating my stomach and took interest in all my concerns. The entire visit took less than 9 minutes. She sent a prescription to my local pharmacy and that was that! I avoided not only the pain and discomfort of driving myself to a doctors office when I was really unable to be away from the bathroom (yay TMI!) but also dodged the germs and ick that are rampant in the waiting room. I also didn’t share m germs with the general public, which I felt a tiny bit noble about 😊 Please try this service. I can’t say enough good things about it 😄👍😄👍.Version: 3.25
✓ Canadian servicesFor you Canadians there is a service just like this...it is called Medeo. The app is in the App store.Version: 1.3.1
✓ Great dr visits, not so much w/ psychiatristsI have had 2 medical visits and both were 5 stars. The doctors were professional, friendly and listened to me. The wait times, the visits and the prescription call in were all prompt. Unfortunately, my wife was having a difficult time emotionally after back surgery. I suggested this app for a psychiatrist since she couldn’t tolerate riding in a car. The appointment scheduled for the psychiatrists were full for 2 months with the exception of 1. The psychiatrist was awful, and not like “she’s having a bad day “ awful. She was a bad doctor. She forgot my wife’s name and situation multiple times, prescribed a medication my wife did not want to take due to the bad withdrawals associated with it, and told her to quit all of her other meds cold turkey. Then said she was depressed because she wasn’t doing anything (her back kept her from walking very long) and suggested apps. So, she made this only 4 stars because she’s going to lead someone into a harder place than they already are..Version: 3.21
✓ CanadaI live in Canada. I was wondering if there will be a Canadian version of this application..Version: 1.1.3
✓ The Good and The Not so Good.The Bad: I was originally seen by a Psychiatrist, because of nightmares that I have started having again, due to past trauma. Including, trauma from over 20 years ago and trauma that took place this year. I get a message from the treating doctor that she has diagnosed me with something that was excluded from my original diagnosis of Bipolar disorder in 1997. This doctor did not listen to me at all, which is horrifying. There has been no communication with this doctor other than a message on the app. I reached to Dr. On Demand concerning this this disturbing matter to no avail. Very disappointing. The Good: Therapist, Mr. Campbell actually listened and understood the reason for my visit. He gave me a short quiz , that matched closely to the reason I called. This in and of itself demonstrated to me, that Mr. was present and interested in helping with the issues that I am facing. He was really listening, not just there collecting a pay-check. Thank you Mr. Campbell..Version: 3.51.1
✓ Dr. Alba is the absolute BESTSo I called my doctors office because I was in need of my prescription refilled and was told “you have to schedule an appointment for next week with the doctor before I can refill your prescription.” This was so depressing because I can’t afford to go to an urgent care just to get a refill on prescription. I called my insurance company found out that I can utilize doctors on demand. Highly skeptical, but I did it and with REGRETS of not doing it sooner than today. I ran across Dr. Alba which I knew absolutely NOTHING about. This doctor was so compassionate, knowledgeable, VERY good listener, kind, patient and she cared. It’s SO HARD to find good doctors like her. I was able to explain to her my symptoms in the privacy of my own home and get my prescription filled. It was such a BLESSING to have this service. I hope and pray that Dr. Alba can remain my primary care physician. If I had known that I would find a doctor that truly cared long time ago, I would have chosen doctors on demand. Thanks again for caring about my health Dr. Alba! You don’t know how this meant to me.. ❤️.Version: 3.28.1
✓ BEST VIRTUAL VISiT EVER!!I had the good fortune of connecting with an amazing Doctor, Dr Sara Folden, and from the time I signed into the app it was less than 5 min and I was being connected with Dr. Folden! Virtual visits can just be kind of uncomfortable bc it is hard to build rapport via phone , but I can tell you from my awesome patient experience with Dr Folden, she has certainly set the high standard all virtual doctors should aim for! She was so engaging, warm, great listener, and just very human! I truly felt like she was concerned about my health! And I found out that this app actually allows you to request your favorite doctor, a benefit I have not seen on some of the other dr apps that seem so cold and sterile, and feeling like you’re being rushed off the phone! This patient experience was truly a wonderfully unexpected pleasure, so THANK YOU DR ON DEMAND I will be recommending you to all my friends and family!! And thank you again, Dr Folden for making me feel so comfortable! You are awesome!!!! SP.Version: 3.52
✓ App reviewSaw this on dr. Phil.Version: 1.1.8
✓ Not a Doctor Replacement but better than not goingLet’s face it... sometimes you’re sick and you need care but aren’t willing to deal with the long waits in crowded rooms of urgent care, your primary care can’t see you for days, and you just have a common illness like a cold that would benefit you from seeing a doctor, but you’re otherwise unable or unwilling to go. This service filled a gap. I have United Healthcare, so I paid $10 for my visit instead of $25 per usual. I was a little weirded out by the 15 minute timer and the annoying pop up to extend my session (which was free for me. Cash customers: your mileage may vary.) Otherwise, the Doctor was solid and the experience convenient. I will probably use this in the future instead of urgent care unless I know I’m going to use labs or where my complex visit might need a more hands on approach. Still, if you think of this as a low cost addition to your healthcare options, it’s an extraordinary new option that will improve your quality of health tremendously..Version: 3.29
✓ Amazing!I had to use this app when I was travelling in the US and required a prescription. It was very easy to use and the doctor (Dr.Carpenter) was absolutely amazing! This app/service is incredible and easy to use..Version: 3.16.1
✓ Amazingly Convenient for Certain CasesI tried this after my wife recently used the service to quickly grab a prescription for her case of pinkeye. For me, I was motivated in the middle of the night by a sinus infection that went from annoying a day or two earlier to painful and sleep-depriving that night. Both of those conditions are perfect for this kind of service; for me, I’ve had sinus infections in the past and there was no doubt in my mind that I had another one. But obviously, I cannot prescribe myself the medicine to wipe it out. For my wife’s case, pinkeye is pretty obvious visually and she could explain that she had a recent exposure to it. Urgent care or doctor office visits can take care of these problems, but contain unnecessary costs and step; telemedicine is much more time-efficient and just as effective for getting the diagnosis done and getting on the road to recovery. Without this service I probably would have had to miss some work just to get diagnosed. With the service, I just stop by the pharmacy in the morning on the way to work and grab the antibiotic..Version: 3.23.4
✓ We need this in quebec canadaPlease help us get this app in canada quebec montreal thanks.Version: 1.1.5
✓ Amazing service especially for international travelersAmazing service. Great doctors. Ideal for me as I'm traveling at the moment. Highly recommend..Version: 3.16
😕 Doctor On Demand Negative Reviews
