Apple Research Negative Reviews

Apple Research App Complaints & User Negative Comments 2024

Apple Research app received 34 complaints, negative comments and reviews by users. Have you ever had a bad experience using Apple Research? Can you share your negative thoughts about apple research?

Apple Research for Negative User Reviews

✓ Why only residents of the US?None of the studies are open for non residents of the US. This is quite disappointing to see that study results will then be representative only for this part of the world. Many others would be interested to participate in research but also, and more importantly, to see how results vary depending on context factors (I.e exposure to pollution in Asian cities, exposure to less than optimal hygiene conditions, etc.) Hoping to see the research make other parts of the world visible soon..GabGri2016Version: 1.1.1

✓ Couldn’t do anything cause of ageI put my date of birth cause I was going to do the data for menstrual cycle first because that’s really the only thing I could do. I’m 15, it said I’m to young. In the bio for that test it didn’t say a age requirement. All it said was I’d have to have had at least one period to take the test. I could change my age but I honk the app should allow you to participate in the tests even if you’re under age..Kylie huffVersion: 3.1

✓ Unusable on Xs with 16.3.xThe audio study is unusable on iPhone Xs after installing iOS 16.3, including 16.3.1. specifically the audio tone exercises are unresponsive and very laggy. When I hear the tone it does not respond to me clicking the button, etc. InThe interest of good science I will not take a task that does not represent my best effort just to pencil whip it and complete it.I may therefore fall off the study because of incomplete tasks..Copperfield778Version: 4.0.2

✓ Country restrictionsAs the phone is available worldwide then the research app user from all over the world should participate the program. Then it will be able to analyze different kind of people all over the world and the research will be more accurate. Apple product should be for all kind of people regardless of race, religion or country. This why I am giving it 1 stars as I am unable to use it..RiponGISVersion: 2.2

✓ Not fit for longitudinal studiesCurrently participating in a study that requires daily quizzes over the course of a year. About 4 months in & the app takes about 40 seconds to open. It also shuts down unexpectedly frequently. I’ve used this in the past for 1-time studies and it worked fine..ThriveCoffeeVersion: 4.0

✓ More health studies are needed nowMore Health studies are needed on this app because not everyone has heart problems or is a woman or have hearing problems. The add on studies could be epilepsy/seizure, COVID 19, dizziness, and more needs to be added to the Research app. Because a lot of people have all of those health issues every day. Also changing the weekly questions and not make them be the exact same ones every week because that doesn’t help with the health..200 in1 appVersion: 2.1

✓ Data won’t transfer after purchasing new iPhone 13 proGot a new iPhone 13 pro and my research app tries to transfer my data to the new phone and gets stuck every time. Sits at 60% for hours and never transfers. Have not been able to continue any of my research trails through the app due to this failure. And cannot reinstate as a new clinical trial patient due to the auto transfer that takes place when the app opens. These issues must be addressed and remedied. I cannot access any of my own data or my previous trial information. Please updated and fix!.Perfect_pairingVersion: 3.0

✓ Good idea, PAINFULLY laggyI like the idea of this app, and have been enrolled in a year-long study now for 245 days. When I first started the study the app was fine, but it seems like the longer I am in the study - and the more questions I answer - the laggier the app gets. It’s to the point where it is taking over one minute just to open the app and load my tasks, then my tasks take another 30-45 seconds to load - if the app will respond to touch input at all. Sometime the tasks will just crash after all that waiting. I think this is a great idea, I just wish Apple would get its act together and actually make the app function well - although maybe there is little incentive to do so when you are the only game in town. I would give this 4 starts for the concept, but only one star for execution, so I’ll settle on 2 and call it there. I’m hoping they work to provide a better experience for those users who are volunteering their personal data for research purposes. I don’t mind contributing to the greater good, but using this app every day is painful..The DMFKVersion: 4.0

✓ Buggy Hearing TestThe app overall is pretty good but I’ve experienced bugs in the hearing study where the test just freezes on my phone or it starts doing it but instantly says my AirPods are disconnected even though they’re not. I want to do the survey but the app doesn’t seem to work..KchatteVersion: 2.2

✓ I think someone graduated and abandoned itThe project seemed to start with a head of steam and promise that dwindled down to a mere trickle to keep it alive for marketing purposes. I won’t waste any more time reviewing it than they have utilizing it. I base my rating on the (seemingly abandoned) promise and initial enthusiasm for encouraging participatory (or even) citizen science. Edit: I just dis-enrolled from the hearing study because of a new diagnosis that invalidates me from any hearing study, going back years. This means that all my data must be thrown out as invalid outliers. They’ll never know that, if anyone is using the data at all, because they didn’t take the opportunity to ask me why I was dis-enrolling. The only way to contact them is a phone call during their business hours. Oh you must be kidding me—in 2023?.AimlessphotographyVersion: 4.3

✓ Compensation requiredThough this has been explicitly addressed multiple times, I do believe it is worth highlighting. Proper incentive structuress, ranging from research data access to gadgets, would empower people to own their personal data use. In a world bereft of privacy, where multibillion dollar companies milk customers for data, it may be a necessary foil for companies prostituting our data..PolloMinondoVersion: 2.1

✓ No and noNormally you get paid for your time participating in medical research just like the researchers are getting paid/funded for doing the research. I would suspect that anyone that’s telling you to make a multiple year commitment with no compensation is in support of you being taken advantage of for multiple years. They could at least provide the “supplies” for the participants, ie Apple watches with cellular but, they expect you to commit and pay. #RIDICULOUS.MamaMeliaVersion: 2.0

✓ Biased, Marketing strategy for Apple WatchI’m an ultra runner and want to contribute to the heart and fitness studies. It says you need to record your workouts with an Apple Watch for the studies. Apple watches are activity trackers, not true fitness watches. My Garmin fitness watch is designed for athletes and adventurist (and other brands like Suunto) provide much better data than Apple watches, yet the wording sounds like I cannot contribute my data to the study. Why not let let us sync Strava, Garmin Connect, or another app’s heart data? Minus 1 star for marketing bias. Minus another star for not allowing non-Apple fitness watches to contribute data. Minus another star for no heart rate monitor strap support..CrazycooljoelVersion: 2.0.1

✓ Choices of answers frequently not appropriateAnswers to questions: have you started a new medication, have you stopped a new medication, has your dosage changed, prefer not to answer. Not of the possible answers are correct since nothing has changed. You cannot move on less you choose one. Studies must be getting lots V of prefer not to answer. Either Apple or the research study needs to provide a C no change answer..AZDoodleVersion: 5.0.1

✓ Basically MarketingI’m fine participating in studies without compensation, but these are Apple marketing masquerading as research studies. I enrolled in the hearing study and it only allows you to use Apple products. I have really nice Sony earphones that would work fine, probably even better, but can’t participate because I have to have some form of Apple earphones. Lame..MrAbominableVersion: 3.0

✓ Profile form needs improvementI tried to fill in my profile but I was not able to type in my phone number in any way. It seems like it only accepts the American or European ways of writing phone numbers. For example Korean mobile numbers start with 0 and we write it like 010-xxxx-xxxx. Can somebody look into it?.Castflow87Version: 1.1.1

✓ Nice native research flow, needs incentiveYes I will be that person who calls out that there’s no incentive for participating. Apple is a billion dollar company but expect people to just provide free data. It can be as easy as early access to beta apps or Apple Cash. I do like that the surveys are natively integrated which many other survey apps do not have. I haven’t gone through all the setup yet since I paused after realizing I was giving my data away for free. I guess in a sense the data is more accurate because people are providing their info without any incentive right now..Ai.mangoVersion: 2.0.3

✓ Technical issues and not living up to potentialThis app has a lot of potential but so far only a few studies have used it and I wonder if that’s because the research app doesn’t work well for researchers and thus isn’t inviting. In any case the support for this app is non existent they have a studies support center that reads from scripts and doesn’t seem to have any experience with the research app and the documentation doesn’t explain certain troubleshooting scenarios and to make things worse the studies support center won’t escalate to someone who can help you. The research app after a new phone upgrade and following the transfer studies process never asked for Apple health access again and I can’t get access restored which means the app is no longer collecting data from me. Support was outsourced and unhelpful and refused to file a big report and tried to pin it on user error which it isn’t..BkerensaVersion: 3.2

✓ Very poorly done appI thought participating was a good idea, adding to data to help others is always a good thing. Unfortunately the app would not allow me to change the date of birth, it would not accept my already set date of birth in my settings. Therefore it said I did not meet the age requirement as it had my birthdate set as TODAY. Ridiculous apple, what’s wrong with you?!.Dale GreenVersion: 3.1.1

✓ Causes massive watch battery drainThe app itself is fine, but whatever readings or data it’s pulling absolutely nukes my watch battery. The 5 already has bad battery life, but I was losing 10-12% battery per hour and would die mid-day. I’m all for the research, but not at the expense of my watch dying halfway through my day. Once I pulled out of the studies, my watch battery drain went back to normal..Spaceman_spiff19Version: 1.1.2

✓ Can’t Use ItI’m not sure what happened, but for the last month it will not let me click on any of the research questionnaires. Therefore, there is no purpose for this app. I don’t mind participating in the studies, but it’s a waste of my time when I cannot get into the surveys. Was there an update that occurred recently? For the second time, I have deleted the app. I will re-download it and hopefully it will work this time. If not, I will delete the app permanently. Fix it PLEASE!!!!!.Called2bamommyVersion: 3.2.1

✓ No way to report discrepancy between Settings and Study questionsThe Apple Hearing Study initial survey and setup asks to verify Headphone Audio Levels in iphone Settings. However the questions the survey asks don’t correlate to the Settings options anymore because the iOS version has been updated from when the Study questions were created a few years ago, yet the survey was not updated to reflect the new setting options..AppleprohaVersion: 4.0.2

✓ Neat app but too commercial - just taking my data for freeI'm not going to give my data to research partners so they can commercialize and profit off of me for free. Most studies pay participants something. I don't want any money unless the partners pay me a cut or use it specifically for research. I feel like this app is just making Apple and their partners money off our free data. NO!.WsamsVersion: 4.2

✓ Keeps crashingFor the past 16 days I have been trying to report changes to my medication but the app crashes every time. Fix it..GudaddyVersion: 5.0.1

✓ This App Is SO BUGGY!Love being able to participate and help with important research but everyday is a struggle to do so given how buggy and non-responsive the app is. Runs slow, lags, freezes, and it's been that way for months with NO fix or update. Hard to continue to want to help when such a simple app can't work properly and more come apps work with a breeze. PLEASE FIX!!!.Jodey3Version: 3.2.4

✓ Only two studies?There are only three studies available at the moment, with one being for women, meaning that I can only participate in two. This is basically nothing. I will be back when there will be some actual selection. For now, three stars..This-Nickname-Is-Now-TakenVersion: 2.3.1

✓ Inadequate privacy protection in view of anti-choice legislationIn the light of pending SCOTUS decisions and horrific laws in many states, I will be withdrawing my participation in the women’s health study as nothing in the informed consent or privacy disclosures indicates adequate protections for women’s data. Unfortunately, there is no way to do so in the app absent simply declining to participate, so the study authors will never know how many people declined further participation for this reason. That’s a shame, as it’s an interesting datapoint in re how violent anti-woman legislation affects research into women’s health, but then, the authors of these bills don’t care about women’s health..SybilUnrestVersion: 3.2

✓ Waiting for the next level…This has been really cool to use. It could be so much more. The data being collected say in a “Stress Scale” or “Mood” survey, why not allow those questions and answers to be stored in the Health App for the user to be able to track for themselves and share with a medical professional? Just a thought..ThePonziVersion: 4.2

✓ Why only USWhy bother selling Apple products to other countries if you not able to accommodate. Why these studies only available for US citizens. I’ve been using Apple for over 3 years, but you still don’t have means to help us with anything related to Apple. All stores here in South Africa do not have the amount of service or help that I receive in US when servicing a phone or tablet. Please upgrade your services I feel left out..PbwesihgVersion: 2.0

✓ Must have Apple WatchI would have enjoyed participating in your research, however, your app will only work with an Apple Watch and NO other fitness tracking device. I understand Apple would like for us to use only their products. This interferes with true research and data collection. Please reconsider your stance, allowing other fitness devices that the Health App can work with would go a long way toward Medical Research....Fix this upgradeVersion: 2.0.3

✓ Emmm…Looks like pretty cool, yet only open to American residents. Alll three current studies none available for my region… so why is it in my regions App Store? Again the idea is cool however I tried to enroll in each study back and forth, it ended up wasting my time..Summertree555dayVersion: 5.0.1

✓ Limited research studiesThere is only a selection between three different research studies. I have only writing this review to have the university of Illinois College of medicine lightning injury research program from UI health, emergency medicine, UIC. Be included, hopefully in an update so that I may participate there needs to be more research studies or an option to start your own and provide data and biometrics to already established research programs. Still pretty cool though.36NiBSVersion: 4.3

✓ They sell your informationWell I downloaded this because I really believe that information can help people life somehow, but for my surprise two days after I answered the questions I received an email really specific about some of questions that I answered trying to sell me experimental medication for a thing that I didn’t even had heard before I answered those questions, so yeah it was exactly the same words from the questions, and actually it look like a spyware to me not even a real marketing, so to whom exactly they’re selling this, really? Terrible Idea, I will never do this again..AmandafarahVersion: 2.2

✓ Should tailor the available studies to youMy iPhone knows that I’m a male and that I don’t have an Apple Watch. There’s no reason studies that require me to be female and/or have an Apple watch should be available to me. So far, this app is disappointing for the simple fact that it won’t show me studies in which I can partake or contribute..DonndubhánVersion: 1.1.1

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