- 93.7LEGITIMACY SCORE
- 94.2SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Kuda - Free transfer & payment App User Positive Comments 2024
Kuda - Free transfer & payment app received 41 positive comments and reviews by users. Can you share your positive thoughts about kuda - free transfer & payment?
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Kuda - Free transfer & payment for Positive User Reviews
✓ Very superb Bank/ App with great servicesAwesome Bank with superb services. Delivers Money quickly to the recipient….Version: 1.932
✓ Payment issuesGood app to use. ..but I don't know what happened since Saturday they transfer money to my kuda and I haven't received it since Saturday till now and the other account have been debited .....and they didn't reverse it back and u don't see it ...making me feel sad ....and also i called customer care they're just playing sound ... it's sound I want to listen to ... please fix that .. . ....I know the money is in my account but it not reflect in my account please reverse it back ....I need money to do something......Version: 2.002328
✓ Bad app systemKuda been trippin why would just any 4digit pin that is not my transaction pin worked and transfer money out of the account . That is a way for scammer to work on our kuda account the app been slow and bad transactions history don’t pop up anymore this app is bad you worth a zero star.Version: 2.00211
✓ Restricted accountHave been reporting to your email and your number is not going I have been having issues with my kuda app telling me my account is been restricted and have been reply your email and you are referring me to what won’t solve my problem if I ever put money in the kuda again call me bastard.Version: 2.00214
✓ Not showingWhat going on now my app is not open since have update it why is it doing like that Sha on still I come to guy’s office before u turn about what am saying right Abi what is all this rubbish now I updated my phone and then i update Kuda since then it have not been working if I come to you guys office I will cause problem am telling you guys ooo.Version: 2.00200
✓ Unable to open back my accountI love using Kuda mobile banking not until today after updating the app wanna try to open back my account and the app keep backing up to Home Screen by itself of which I’ve open the account so many times today before the issue starts.Version: 2.00218
✓ MrAll good.Version: 1.933
✓ Fraud Bank 😡😡😡 and there customers service will never reply youYou remove money from my account without even giving me history why you remove my money send back my money the money is 110,000 Naira please refund back my money this is just act of fraud and there bank have no calling center this is scam please refund me my money.Version: 1.917
✓ Application issuesI’ve not been able to use KUDA app again with my phone. I’m using iPhone 6, when I try to open the app on my iPhone it could not but all this years I’ve been using it with this same iPhone. Kindly help out because I don’t want to lose my account please. Thanks.Version: 2.002330
✓ A truly amazing experienceKuda is easily the best bank I have ever used, everything about it is easy, effortless, and a joy to use. It really is #thebankofthefree.Version: 1.917
✓ Inappropriate Deduction of fundsI’ve been using kuda for years , and it’s really a good banking app and also my best over the years.. but I don’t know why I haven’t been refunded for the payment i made to an account that doesn’t exist, I have lodged complaints several times but not a single response. This has never happened before ever since I’ve been using kuda.Version: 2.002330
✓ Kuda bank people are scammersEveryone should stopped using Kuda bank, their customer service is vary vary poor and useless. I please everyone to stop using kuda bank cause soon enough you will suffer for lost, Kuda is the most useless bank i ever know. It will be well with the owner of kuda bank and the people that work under Kuda bank… Kuda bank is thieves and scammers. Scammers Scammers Scammers Scammers Scammers Scammers Scammers Scammers Scammers Scammers Scammers Scammers Scammers.Version: 2.00200
✓ App keeps crashing when I try to log inPlease check the latest update The app keeps on crashing when I try to log in. Seems to have stated after the most recent update..Version: 1.927
✓ Can you guys do us the favor of including the scan to pay methodI’ve been using Kuda for long and I feel it’s safe to use and efficient also, it will be great if you can make a review of the app and include the scan to pay button, I think that’ll make sending easier and more efficient also! Love Team Kuda!.Version: 1.919
✓ Non Reflection of funds and lack of communicationDon’t get me wrong, Kuda Mfb has been a very wonderful and faithful bank but recently I received a transfer from someone and it didn’t reflect on my dashboard balance I can clearly see the transaction receipt but it isn’t reflecting on my balance I tried so many times to get hold of the customers care but all to no avail My messages wasn’t replied neither are my calls taken Please do well to fix this problem as soon as possible.Version: 2.002326
✓ Bank is becoming a scamKuda bank is fast becoming a scam ,I made payment with my card and the payment was declined and they refused to reverse the money back ,put a call across to the number on the app they refused to pick ,went to their social media page ,no response,I decided to go tru comments on their page ,from the comment it seems this bank has been scamming people for long ,and I don’t want others to be victim of this ,A lot of complains on their page on instagram ,no single response from Kuda to address their complaints to even boost customers confidence,please run from them.Version: 2.00212
✓ My account is lockedI have been enjoying kuda online banking but today I wanted to send money to someone but unfortunately my account has been locked and I need to send money to someone ASAP for emergency case please just unlock my account I have already sent your management a mail but they haven’t responded to my messages.Version: 1.917
✓ LoginY’all just ruined my day... I sent money into my kuda account for use, all of a sudden I was logged out of the account, tried logging it saying incorrect password... I went ahead to change my password..that one was successful but yet I can’t access my account keeps telling me y’all want to confirm my identity. So now I’m suppose to wait forever till y’all fix this rubbish... this is the last time I will use the bank.Version: 1.933
✓ Functionality and service.I love this company and app. I downloaded it today and I have been using it perfectly. I prefer this to our local banks for real.. it will be ok if one can use the ATM card to purchase goods online and also can be used on cryptocurrencies networks just like other local banks. I can’t wait to receive my ATM card at my door step... Thanks as received.Version: 1.90
✓ BetterKuda is still a better way of banking and savings. With their cards, and free transfers. I have never had any issues with them until recently when I had issues with my savings on Friday. And they could only resolve it on Monday. I guess due to traffic and lots of congestions. Aside that I haven’t had any issues with them. I don’t trust any service in this Nigeria but I still give it to them. After Alat by wema comes Kuda.Version: 1.932
✓ A Bankable BankI’m a new customer and it’s my first time banking with Kuda. A very good and bankable bank😉..Version: 1.932
✓ App FunctionalityApp is great, simple and easy to use. However I noticed that when you click or enter new windows on the app, there is no “go back” icon or arrow that allows you to go back if you want to reverse course. You basically have to quit the app altogether to go back to the previous menu or window..Version: 1.927
✓ WonderfulSince I joined Kuda, it hasn’t been all perfect but I love the fact they keep improving their services. I virtually do all my online banking business with Kuda. There’s room for improvement but they are definitely up there as the best fintech bank in Nigeria..Version: 1.89
✓ Kuda star girl!Here for my star girl erica & nothing else! 🤩.Version: 1.911
✓ Best appI really like this app and would recommend it to people to use. It’s really good, easy identity confirmation, first money transfer. I’ve never had any problem with any transaction ever since I started using this app and I would have given it a five start but the only issue I’m having with this app is the maintenance issues, maintenance shouldn’t be done during the day in order not to disturb people using it for business. It should be don’t in the midnight when people using it won’t be much... I will be happy if kuda team can look into this for me and I will be happy if that’s corrected cause while upgrading this app, it’s stops people from using it and might be disturbing any urgent transaction...Version: 1.90
✓ BVNWhat is The BVN ( bank verification number?) how can I get it please? I did contact you on Live chat but unfortunately still no response please let me know how to get BVN THANK YOU.Version: 1.920
✓ OverdraftI recommend this app. But little issue being there is they give overdraft to who they like that who is trading with them. Imagine giving my sister over draft me that have 100 million transactions multiple than her own doesn’t have overdraft. No matter how much I complain they say keep waiting. Have been waiting since 3 years now lol but at the end excluding that. They are the best.Version: 2.002330
✓ ComplainI’ve been trying to access my account since I lost my phone number and they keep telling me to verify with a text and that’s very annoying cause I’ve lost the phone number, I reach out to the customer care with my mail but nothing have been done about it, please I need you to help undo any feature that keeps making the verification come up so I can access my account and change my phone number and have access to my account please thank you.Version: 2.002324
✓ Money becoming prisoner in your AppKuda I don’t understand you guys,immediately a huge sum of money enter your app it’ll never come out again either you lock our account of you give us some flimsy excuse about our BVN needs being updated or something imagining borrowing 10,000 from you guys and in return I paid 15,000 are you guys fraud or something plus your customer care don’t reply at all tell me how I can remove my BVN form your app I want to stop using it THANK YOU.Version: 1.922
✓ Please my money (don’t want to be among your scammed victims)You have held my money hostage for the past two weeks, been contacting you on your app, through all your social handles no response, there were days I would vouch for you any day and time but now the scam is too much, no replies when we complain just bunch of automated replies no actual human to talk to from you side.Version: 2.00216
✓ This new app is not working wellBring back the old app. I can’t be having problems with this new app as Kuda is the only bank I operate with for now. It’s not as if you have your branches everywhere one can easily walk in to make a complaint. This new Kuda app is malfunctioning. Please work on it or go back to the old app.! I cannot be stressing myself because of the small change I am managing to survive with in this harsh economy. Kindly fix it.! Thanks.Version: 2.0
✓ App crashedWhat is going on I can’t login to my account since I updated this app it kept saying error occur from server what the meaning of that nonsense please do something about it about 4,000 naira is missing from my account already and now I can’t login what the meaning of all this pls do something very fast thank you.Version: 2.0
✓ Customer Care ServiceTheir service is Top-Notch Omooo best online banking system I have come across and satisfied with. Kudos to the team..Version: 2.002
✓ Kuda BankVery easy and fun to navigate. Opening a bank account was very easy and hassle free surprisingly. I’ve experienced a friendly and willing to help customer care service. Very happy to use this banks services..Version: 1.3
✓ Bad reviewsHello Good day whoever is seeing this For like 16 hours now I’m unable to make any transactions on Kuda secondly they made a payment into my Kuda account I don’t see alert and my balance reflecting Why all this are occurring we agree that there are some symptoms but it shouldn’t have gone far like that we have a lot to do with our money pls fixed this on time thanks.Version: 2.00212
✓ Transfer animationsI honestly adore Kuda and it’s app But I’m only giving it a four star because I believe the experience can be much better when sending money I believe it’s so stuffy and bland and could have a nicer look But these are just my opinions Again, love the bank, love the app Although my app froze for a while back not updating to reflect current balances and overdrafts 😅.Version: 1.919
✓ Nice bank with awesome packages and services.I have no issues since I opened an account with this bank. When a transfer fails, the money involved is always reversed automatically within minutes. Never tried the customer services, hope I won’t also have any issues contacting them when the need arises..Version: 1.926
✓ AbrahamI’ve been using kuda app since last year and it has been the best but since yesterday I was asked to upgrade the app after that I was logout trying to login since yesterday but it’s not working it keep asking for face verification which I did but still not working please you guys should help me so I can login and make use of my funds I’ve not been able to do anything since yesterday cause I only operate kuda.Version: 2.002
✓ Make your upgrade fast or tell your client how long it will take to upgrade.It’s a great banking system. It’s got fast services and no charges. I just wish Kuda upgrade could happen faster..Version: 1.915
✓ Reporting a bugFirst, I have to acknowledge the fact that you guys are doing a great job with your banking services and also the user experience of your mobile app. Somehow, I wish you didn’t need government regulations. But it’s fine. I want to report a bug I just noticed after updating my mobile app. I use an iPhone8, and I noticed that after requesting for a physical debit card, and got to the Thank You Page, I clicked the ‘Thank You’ button, which was supposed to exit me from the flow, but I only noticed the ‘Done’ button animate, and the app remained there. I think you should look into this. Thank you..Version: 1.923
✓ No response from their workers 😡I think this Is worst bank when is come to complainant. You give them call and they won’t pick even text , you put help for kuda and you will not respond when we text 😡 on Instagram no response too pchew useless app. If not for Nigeria bank that always do nonsense who go use your app.Version: 1.930
😕 Kuda - Free transfer & payment Negative Reviews
