Just Hatched: Baby Tracker App Negative Reviews7 Glyphs Ltd

Just Hatched: Baby Tracker Negative Reviews

4.5
4.51485 star

Total 15 Negative Reviews

Just Hatched: Baby Tracker App Complaints & User Negative Comments 2024

Just Hatched: Baby Tracker app received 15 complaints, negative comments and reviews by users. Have you ever had a bad experience using Just Hatched: Baby Tracker? Can you share your negative thoughts about just hatched: baby tracker?

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Just Hatched: Baby Tracker for Negative User Reviews

Only free for 3 daysI was very disappointed to learn you can only use the app for 3 days before you have to pay monthly for a subscription! There is no free option. Super disappointed because I loved the simplicity of the app but it’s not worth $10/month when there’s apps out there that do the same thing for free!.Version: 1.6.3

Use another appI’ve had two major issues with the app. The first issue is that I’ve tried (multiple times) to update the initial baby weight for my daughter, and it won’t update. Next, my husband is unable to add data when he changes a diaper/does a feeding. It prompts him to pay $9.99. We paid $120 for a “lifetime membership,” and you’re supposed to be able to share across partners. Ultimately, we would have been better off using a different app to track our baby’s diapers and feedings. I’ve reported both issues through their support team, and received no response which also shows me their customer service just doesn’t care about their customers. My advice- don’t download this one and instead use a different app..Version: 1.7.3

Great, but…I love this app it’s so easy to use and nice looking but I want to be able to share it with my husband. There needs to be options for caregivers to log in..Version: 1.6.5

Free TRIAL not a free app.If I knew this app doesn’t run anymore unless you subscribe, I would never have downloaded. All of that time spent logging my baby’s daily feed/naps have gone to waste. Such a disappointment. This is a free TRIAL not a free app. To the developer, please stop wasting other people’s precious time and show that your app is just a trial run for people who are not willing to subscribe. It’s a good app but not worth paying over a hundred dollars a year for..Version: 1.7.3

Very DisappointedNowhere mentioned that after using this app for 3 days needs subscription. I can’t document baby’s feed now , it kept asking subscription . 😏😏😏.Version: 1.6.4

Lost data no recoveryThis app has lost my babies and it has no steps to recover have been provided other than a suggestion to update the app that categorically does not work as a solution..Version: 1.7.2

App is ok but issues with Syncing dataApp is great for the most part. But for some reason it has a hard time updating/syncing data mom inputs or that I input. We like the ease of use. The beautiful design and layout. We love that both partners can input data, especially since we both have the baby at different times throughout the day. Me in the mornings since I have to take baby to work, and mom the rest of the day once she is off. But the data I put in keeps not showing up in her phone, or vice versa. Sometimes for a day or 2. We restart app which sometimes fixes it, sometimes doesn’t, or we have to wait a few hours which sometimes fixes it sometimes doesn’t, this last time it has been a day and the sleep and feeding still hasn’t been synced we had to enter manually. It’s starting to throw us off. We Have checked for update but that’s not the case either. Very frustrating. Because we really really want to like this app. There are free apps out there to track or you can use notes, but we like the feel and look of this app. The other issue is when we travel from EST to CST it throws off all time data. It seems like it tries to convert everything to the new time zone maybe. I don’t know. So we pretty much stop using it the whole time we were in the different time zone and just used our notes app, which while it does sync data better, is not as nice as this app. So, for having an app that we pay for, it’d be nice if we can get the data syncing bug sorted between Mom and Dad. If that can’t be fixed, let us know so we aren’t paying for just another notes app..Version: 1.7.2

Needs some TLCGreat app has potential but too many bugs with the latest iOS. The last update was 6 months ago so I'm guessing it's not a priority for them anymore. Clicking the profile icon in the bottom right just crashes the app everytime. I've turned off notifications / reminders yet they still send which is annoying. I had to disable them off via iOS settings instead. Sometimes the feeding reminders had the wrong calculation. They would say Baby is hungry the last feed was X hours ago but it wasnt accurate. The partner feature is great but I don't think both partners should need a paid subscription, that seems a bit rich. I've submitted two support requests about a month ago and have received no response so I'm guessing the developer is no longer supporting the app. For this reason as well as the bugs and lack of updates we've decided to switch to another app that has the same functionality but is FREE! And they are updating it regularly. Hopefully they give this app the TLC it needs as the UI/UX is up there with the best in this category..Version: 1.7.3

Great until you have to pay to useLooked up the app to help track feedings and naps, works great for that until after 3 days and you have to pay a subscription to use. I will go back to my pen and paper way..Version: 1.6.1

Love the app but where’s the tech support?The app itself is great (love the graphics and interface) but I’ve had ongoing tech issues and absolutely no response when I reach out for help. It’s so disappointing to spend this much on an app that is glitchy and shuts down whenever you try to do something other than tracking a feed, sleep or nappy change..Version: 1.7.4

Issues with recording weight properlyTried to record my baby’s proper weight, but it won’t even let me get the right lbs and ounces. Every time I put in 7lb 11oz, it just sets it to 7lb 9oz. I’m even paying the annual fee, so for my money I would expect the ability to properly track my baby’s measurements with no issues. Additionally, at one point I was trying to check my baby’s measurements at birth and when I did so it deleted the initial recording. It will not let me go back in to my baby’s profile and set their starting measurements so that any updates I make will be recorded as proper updates. Please fix this measurements recording issue and I’ll change my review!.Version: 1.6.2

Zero support, buggyUsed to be great and still feature rich but the app is now buggy and there is zero response to support requests. Why pay for something that doesn’t work?.Version: 1.7.3

Doesn’t work - go with something elseKeep on having issues with the app not saving data. You input it and few hours later it has disappeared - not what you want when you’ve paid for it. Customer service is non existent too. Go with another app - there’s plenty of other options and wish I’d gone with a different one but by the time you have to pay, we had a lot of data already stored in the app..Version: 1.7.4

Can't justify a subscriptionI really liked using this app for its simplicity and ease of use until it unexpectedly stopped me from adding anymore data on the third day unless I subscribe at a rate of $3/week. Seems like price gauging considering how little unique features it has compared to similar and more popular apps..Version: 1.7.3

Horrible!!All my data was lost!!! I went to look at what time my babies last feeding was, and everything was gone. Sleeps,feedings,diaper changes… everything like I never even started tracking them..Version: 1.6.3


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