Live Transcribe Negative Reviews

Live Transcribe App Complaints & User Negative Comments 2024

Live Transcribe app received 49 complaints, negative comments and reviews by users. Have you ever had a bad experience using Live Transcribe? Can you share your negative thoughts about live transcribe?

Live Transcribe for Negative User Reviews

✓ This is so pointlessAs a Deaf person myself, i am constantly travelling on public transport and there are always announcements. i was told to download this app to help with tannoys, so i bought the app and i go to use it to find i have to pay for the mic despite already having to pay for the app! why should i have to pay for a subscription to use the only feature that the app offers of live speech to text? the most pointless money grabbing app ever..EyxxxVersion: v1.49

✓ Not the quality I expected.I am very disappointed to report that this app did not preform to what I’ve heard. I attempted to use it to transcribe an interview. Placed my phone next to the microphone and at full blast (it wouldn’t pick up anything otherwise), and it still missed 50% of what was said, not to mention the errors in what it did transcribe. I wasn’t expecting much (especially since the person I was interviewing has a very strong accent), but it got about 50% (as I mentioned before) of what he said, and NONE of what I said. The transcription would also often stop for no apparent reason, or backspace and delete correct text. I am very disappointed..CharlottemalminVersion: v1.48

✓ Review #1It works great & thank you. But it also has its weird moments. How can I explain this to you I’m thinking.... I myself can talk steady & standard about what ever we are talk about & things are usually great. But I’ve said to him to join in the conversation & then the app seems to get confused and the words don’t even catch on what we are saying... As a truck driver & the law pushes us to not touch your device & every single app we have tried, you need to press something to activate it which is impossible... Thou we have come across 1 now that can get a message across but it needs to put in a message form & it also chews up space on saved area..RoadtrainguruVersion: 1.7

✓ Buyer BewareThe app has two tiers of Transcription service, Pro and Basic. I saw no reference or explanation of this important fact during the evaluation period and this is a huge issue. The Pro service is decent but has difficulty distinguishing between background conversations and music and user conversations. It’s almost unusable in a noisy setting. That’s not my complaint, however. I understand that limitation and have no real issue with it. My real beef is that they didn’t make it clear that there are two tiers of service and that you only get 5 hours of Pro Transcription per month for your $50. The Basic Transcription is awful and not worth using at all. For example, the basic service misses or skips many of the words in a conversation, even in a quiet room. Furthermore, it doesn’t place any new lines in the text. So, what you get is one very long stream of text. It’s unusable. So, they are now nagging me to spend even more money to buy more Pro time. Had the trial period made it clear that there was a very limited amount of useful time, I might be willing to buy more time. As it is, I feel I was deceived and am reluctant to give them any more money..GrandmaDJOVersion: 1.82

✓ Initiated subscription without user requestShould be banned..TplayfordVersion: v1.67

✓ Only works where I Don’t need it!Range is extremely short and even then doesn’t translate very accurately. Works ok when it’s quiet and just a couple of people, but that’s not where I need it. Took it to a meeting where I was only about 6 feet from the speaker and got nothing at all. Tonight at a dinner, it worked fair for about ten minutes and then decided it needed to download SPANISH and wouldn’t do ANYTHING till I was back on a WiFi connection again. This is a real battery killer and makes the phone get so hot you wouldn’t want to pick it up. I suspect that it is linking with Siri because my battery usage meter said SIRI used 28% of my charge today, and I didn’t use Siri at all. Not going to renew after this month is used up. Sorry, but this didn’t help me at all..DustyJimVersion: v1.25

✓ Requires payment info even for the “free” trail :(I’m not a fan on companies that require you to agree to pay them if you don’t cancel the trail soon enough. We’re talking almost $70 for the year. Is it worth it? Maybe, but I’ll never know because I don’t like giving my payment info just to do the “free trial”..YvetteDelVersion: v1.72

✓ Cost is too muchThis is a simple dictation app.SlkfellaVersion: v1.74.1

✓ HorribleI wanted to like this application but it just isnt happening. The compelling feature to me was offline mode, which meant that an internet connection was not required for transcription to work. But it doesnt work well at all. Whether online or offline, the transcription process either fails to transcribe anything or is mostly inaccurate in what it did transcribe. The updated version now makes the user interface confusing and bloated. To have to pay for a subscription model that is both expensive and absurd for an app that does not work is upsetting. This app has become such an annoyance for me to use that I have cancelled my subscription and stopped using it..Guy with TabletVersion: 1.75.1

✓ I cancel subscription butSubscription isn’t stopped because I want to cancel before take my money without my permission. I tried to find the cancel subscription but none of that. Beware of this site! Don’t click this! I contact my bank and to prevent this take my money. I already uninstalled few days ago before because to subscription..TDWatts-ABVersion: 1.17

✓ Make it cheaper 👎This is a great app for the deaf or hearing impaired like myself. A bit disappointing that you have to pay for it and it’s not really cheap. 👎👎👎 thumbs down especially with wearing masks. It could have been a great life saver..NRG#5Version: 1.3

✓ PayThis is a good app, I only use once a week. During the trail end, I need contact with the bank manager, a lawyer and desk at airport and as told I must pay for the live transcribe because trail end. There's no way to pay and I never use it, Maybe once week or twice a month! It's a waste of money. It's very disappointing..Leo ChabertVersion: 1.17

✓ No free versionYeah you get 1 minute to try it then you have to pay.Jamie_42Version: v1.73

✓ Not really freeFree for a week then £5 a month..Thus spake zarathustraVersion: 1.13

✓ Too expensive.Need one time purchase.MyhewVersion: 1.76

✓ Best App in A Giant Pile of Terrible AppsThere are many apps similar to this including some free from Google, but unfortunately this is the best out of all of them and that’s not saying much. I use this for live subtitles when anyone is talking in Spanish so I can see the words they are saying and train my ears to better understand them, their accents and the way they talk. It works but there are a ton of problems. Often it just stops for no apparent reason, or it quickly deletes what it transcribed, changing entire paragraphs at times, which is almost always correct to begin with so I have no idea why it is correcting itself. However I went ahead and paid for it in hopes they fix these bugs. The app itself is invaluable at times but it needs work and a feedback mechanism. I don’t mind sharing recordings if it helps..SephethusVersion: v1.38

✓ Bit disappointedThe app is a little disappointing, I thought the option to choose the first and second language was so you could translate the speech either way. I work in A&E and to get a translator in due to covid 19 Is extremely difficult. It would be great if I could speak English and see the text I spoke appear, as it does now, but then see it translate into which ever language I would like to speak in, so my patient can read it and I can check for spelling or incorrect words being sent. It would be good if the flip button was to change the language so the other person could speak and see the words they spoke ( in their mother tongue) and see it change into English or which ever language they wanted to speak in so they can communicate easily and more clearly. I think not having this as an option for the price your asking for is ridiculous and over-rated. Once you can make the app complete the above issue I have raised, I would definitely purchase this app. But until then, sorry this app is very expensive and not worth the money. Find another app!.Needs fixes ASAPVersion: 1.3

✓ Why pay to get accessIm deaf. Why do I have to pay a lot to get access to anything Ans not accurate captions. A lot missing and messed up information And that much to pay for access for deaf people Wow 66 dollaes a year???? Not impressed.HayRobHudVersion: v1.51

✓ No support from meI am deaf will not support subscription apps like this. The developers are only feeding off the disabled. If it was a fixed price I would.Nisroc00Version: v1.36

✓ Could be betterNot very good. It works well in good conditions, one to one in a non-noisy background. But I can hear then anyway! It can't cope with unclear speech and noisy backgrounds when I really need it. Waste of money. Update: I've had an email from mightyfineapps asking me to 'reach out to them'. Can they reach out to me please? I've said what the problem is..PeterjasperVersion: 1.10

✓ Not great with regional accentsNot as good as Otter at transcribing the speech of people with regional accents. Lots of errors in the words when a northern person is talking, etc. Words that actually change the meaning of what’s being said, so not very helpful actually. I will stick with Otter..KC StarrVersion: v1.24

✓ IM NOT BLOODY RICHABLEST I SWEAR I WOULD RATHER PAY £5 A MONTH I CANT AFFORD THAT AT ONCE.UwuTurdVersion: 1.82

✓ Bait and switchIf you want accurate, fast transcription, it’s limited to 5 hours a month. The basic transcription is “Unlimited”, but it’s crap. It either just keeps blinking and listening trying to understand what’s being said or it’s incorrect or it works great for a few minutes and goes back to being crap. I’ve noticed only a few times that Basic works accurately and continuously for more than a few minutes. I’ve also noticed thar Basic works well for a minute right after you switch from Pro. It’s using the same speech recognition from your phone regardless of Basic or Pro so why charge an exorbitantly higher price for Pro quality (after your 5 hours per month is up)? It’s already expensive for the app. iPhone has made a Live Transcription as part of their Accessibility features, but it only recognizes American and Canadian English currently. I happen to need it a lot for Australian and British English, which surprisingly doesn’t get recognized yet. Only way I’ll keep subscribing is if it’s Pro quality all the time. I don’t have time to ask someone to stop talking while I switch modes or try to pay extra for an hour of Pro just so I can understand what they’re saying..LartrainerVersion: v1.74.1

✓ Live TranscribeThis is probably a good App, but. I use it to try to relay speech from the computer, and it isn’t really good enough for that..Not deafinitelyVersion: 1.15

✓ Father is using in hospitalI set this up for my father and it works great, but I feel misled by the $5 monthly subscription. It doesn’t mention time limits under these subscriptions. He went through 5 hours in the first weekend and I had to buy $5 more. Very disappointed in this misleading subscription price. Glad I didn’t purchase a year, since I have no idea what that time limit would have been. Brian.BM123456000Version: 1.78

✓ Do not get if you are Deafblind and require brailleThis is not accessible with voiceover and braille displays for Deafblind people. Also, if you want to write to the company-- which I tried to do, you must fill out a CAPTCHA, either audio or visual, and being Deafblind, I can do neither, so this is the only way I can communicate with the dev. I find it frustrating that the maker of an app for accessibility puts their contact form behind an inaccessible captcha. There are better ways of weeding out spam. Do not download this app if yAre deafblind and require braille. It will freeze up your display and you will have to exit the app to regain functionality..The Pawpower PackVersion: 1.3

✓ Absolute greedy scum — they charge by the hourThis is a great app from a functionality standpoint… HOWEVER, I paid $50 dollars for the pro version. But that only gives you ~20 hours per month or so of use before you have to pay for for more time. Then it’s $1 an hour! $50 a year isn’t enough for unlimited use???? All I want to do is communicate with my 94 y/o grandmother and these greedy pigs want to take more of my money so I can do that. I have never been more upset by an app or in my life. How can these people live with themselves? So incredibly misleading. The only thing they can do now is unlock the app. That’s the only way to make it right. A refund wouldn’t be adequate. They need to remove the time limit, period. There is no reason for it other than GREED. I’m disgusted. The positive reviews are either fake or from people who haven’t hit the time limit yet. Just wait and see how they’ll feel when they do..Ams00914Version: 1.78

✓ Pay ?Think it bit unfair cos I am deaf and need this why should we have to pay ?.G fed ddfVersion: v1.71

✓ Only works in certain situationsI bought this because it seemed to work reasonably well. The main purpose was to help a deaf friend understand what was being said at church. Unfortunately when I used it at church with my friend the transcription experience was horrible. Words would appear and then disappear. The words that stayed were not even close to being right. The speaker was speaking clearly and the sound was good. I did not cancel the trial in time so I am stuck with an app I will not be using much if at all..KerwinChaseVersion: v1.47

✓ Very bad!It doesn’t work.Maura.ukVersion: 1.17

✓ Thanks to you I have cancelled OtterI've never liked odd otter and could never get any support from their website, so I'm delighted that I can get your software to work. Thank you very much indeed..Peter Maxwell-LyteVersion: 1.96.1

✓ No star - Very limited usefulnessVery misleading you only get 5 hrs transcription with a full paid subscription then you have to pay pay Pay for the rest of the month: $1.39 per hour and there’s no way to buy larger blocks of time so super annoying … if you think 5 hrs is a lot then you’re not deaf. Too bad because it works great however I would need it for several hours a day so that’s way too much. I’m stuck with the subscription now so I will use it for my allotted 5 hours per month while I continue shopping elsewhere..GskdshrbVersion: v1.61

✓ CostWhilst I am sure this application is excellent I don’t like surprises after downloading as to what it really costs. You should not do this. Because of that tactic I’ll not be using your product..JaygeeozVersion: 1.3

✓ Not good for casual use.I live in a large retirement community and many people are hard of hearing or completely deaf. I would love to have an application that I could use to communicate with them, but paying a monthly subscription for occasional use is not acceptable. I did find Hearing Helper useful for those occasions and it is a one time charge that is less than live transcripts monthly charge. I would recommend that if you are going to charge monthly have two versions. One that is free but maybe limited to translating only 200 words and another that is unlimited. Then if people liked the free one they could upgrade to the pro version..JC nicknameVersion: v1.51

✓ DisappointingNot accurate and did not pick up every words. Waste of time..KateeccyVersion: 1.3

✓ Background noiseTerrible with background noise and accents. Not able to pick up sound spoken to me unless phone is up close to face of person speaking..HdvhibbVersion: v1.47

✓ Not like it used to beThis worked exceptionally well when I first got it in fall, 2020. I am 100% deaf and don’t know sign language so rely on lip reading and captions to communicate. Shortly after I got this, I was hospitalized for 3 weeks following surgery, not allowed visitors due to Covid restrictions, so didn’t even have my husband there to help me communicate. This app was a wonderful help and the nursing staff were very impressed with how easy it was to communicate. That is no longer the case. If it picks up anything, it makes no sense. It will pick up a word or two but no complete sentences. When I mentioned this to customer service I was told I would need the “Pro” app which, on top of my annual subscription charge, would charge per minute of transcribing. I found this ridiculous and will not keep my subscription. I found another app that works fairly well and is free..DynymiteVersion: v1.59

✓ After 3 days u must pay.Maybe has potential, but there’s no free accessibility after 3 days. I wanted this as I work at a group home, when a clients deaf sister comes, I thought this might help everyone communicate easier. But I’m not paying over $60/year to use this app maybe 5x per year. Sad that I can’t even find an accessibility option for the deaf without having to pay more than 3x the amount what I can pay to stream movies in 2023..CaylaMarie000Version: v1.73

✓ Unfair...I wish free for deaf people. 😔.Dun99999999999Version: v1.22

✓ Great app but no supportMy brother recently lost his hearing. He is not computer savvy and I wanted to help him. After researching available products I chose this app. The main reason was the app page indicates it supports Family Sharing. This option would have allowed me to help my brother when questions arose. I was unable to get any response to my questions using the app’s support option. Family Sharing doesn’t work and requests to transfer the subscription to my brother’s Apple ID went unanswered. The documentation for the app is also sparse. Along with this review, I am cancelling the subscription and contesting the charges..Jim in milwaukeeVersion: v1.66

✓ SighCan't handle the Australian accent well. Fails so often on me it's easier to just type. Limited output options make it not very useful for anything beyond subtitling me. Which isn't very useful as I find it buggers up with my accent on the reg. Got auto subscribed to a year long subscription while testing the app. Couldn't get refund our of anyone apple/devs even with less than 15 minutes of use kind of sucked to get shanked $90 when I could least afford it..Gronks the badVersion: 1.11

✓ Bait and switchThe demo of this app was great, so I ponied up for the paid version. Come to find out, even with a subscription, I only get 5h every 12 days to use the demo/premium version. However, the subscription comes with a free unlimited basic version that is absolutely terrible. Talk to text for iMessenger is a million times better! So glad I only paid for a month, and not the annual subscription they try to push. It is a complete sham that they market this basic service for people with hearing disability - it could be malpractice! Definitely looking for other options, have already cancelled subscription..NblobstrVersion: 1.82

✓ WarningTook £48.98 out my account I did not authorise and I’m struggling to make a complaint and get refund I’m fuming..CeribeeVersion: 1.3

✓ WAY too expensive and not reliableI am deaf and downloaded this for work to understand coworkers better. The app itself worked well for a couple of days and I was thrilled, but then it wouldn’t load after that. Every time I pressed start, it would only pick up a couple words every five minutes even with no background noise and in close range. Also, I paid for the subscription only to find out that it covers only THREE HOURS of transcription time for the ENTIRE MONTH (maybe even longer, I haven’t had it long enough to find out when it resets). Then it is still $1 per hour after that. So what’s the point of paying for the subscription then? I wanted to love this app but it’s just taking advantage of disabled individuals that need it, and asking them to pay ridiculous amounts for something that’s not even reliable. Don’t pay for the subscription..Jrox999Version: v1.58.1

✓ You cannot reply!I got a welcome email from the developer inviting me to reply with comments and questions but when I did reply I got a bounceback saying “Undeliverable “.BFNinGANVersion: 1.76

✓ Charge or deaf people.Wow, not fair for us deaf people to pay for something we heavily rely on… we’re victimised for that. Deleted app and tree free ones. Gutted.Eames01Version: v1.62

✓ Basic isn’t worth the costLike others, I found basic transcription isn’t worth the cost. And if I only needed a few hours of legible transcription, I probably wouldn’t buy any transcription software. I paid for a year subscription, but I’ll be canceling and looking for more reliable transcription solutions. My iPhone includes (at no additional cost) a transcription that is at least as accurate as the basic transcription on this app. *Dear Developer, please don’t insult me by suggesting I send an email or whatever blah,blah,blah nonsense you normally attach to user feedback. Either make a better product, or don’t; the choice is up to your CEO or whoever. I’ve paid for a product that doesn’t do what I paid for and I spent my time telling you here. I’m not using more of my time to convince anyone else. I’ll vote with my feet and take my money elsewhere..ShreekeVersion: v1.74.1

✓ £48.99 a year! 😱While I am deaf and the transcribe works reasonably but only in a very quiet space, I cannot afford / justify £48.99 a year … BUT there is no way to unsubscribe !!!.GurnardGirlVersion: v1.24

✓ Buyer BewareThis app railroads you into agreeing to a subscription before you can even start using its transcription. A scummy tactic. The subscription kicks in after what I can only describe as an insufficent trial period. I used it once and didn’t have time to investigate better/free options before I was charged for a YEARLY plan. Go with Group Translate by Microsoft instead. It’s free, and recognizes a different speaker for each device paired to the conversation making discussions infinitely easy to decipher. It’s also FREE, as accessibility measures should be, given how critical they are to the welfare of those who need them. There are better options out there..RAC85Version: 1.76

Live Transcribe works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Live Transcribe.