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- 92.1SAFETY SCORE
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Alfa Connect App Complaints & User Negative Comments 2024
Alfa Connect app received 34 complaints, negative comments and reviews by users. Have you ever had a bad experience using Alfa Connect? Can you share your negative thoughts about alfa connect?
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Alfa Connect for Negative User Reviews
✓ Alfa connectJust bought a new Alfa Romeo 2 weeks ago. The “Send and go” feature does not work. I have called SiriusXm guardian multiple times and they can’t tell me what’s wrong. They told me to take the car back to the dealership. The dealership says I need to contact Sirius xm guardian Also the “Info” section of the app does not update information such as fuel level or mileage. I have reinstalled the app multiple times with the same results. Very disappointing.Version: 1.4.0
✓ Luxury car but not luxury softwarePod a fair amount for a Stelvio. Cars great but this app does not meet the needs. Remote start fails to function properly, can’t control environmentals, inconsistent functionality. Many inexpensive cars offer this service and deliver much better. Alpha needs to fix this as it’s another detractor to what is a great car..Version: 1.3.9
✓ Not compatible with deviceSince the IOS 15 was installed keep saying not compatible with devide and not one person cares to bring the fix. Alfa Romeo contacted many time with zero response..Version: 1.3.7
✓ TerribleAfter having my alfa for 4 months now this app has apparently revoked my access and can’t get me back in.Version: 1.3.0
✓ CrashingI just downloaded the app and it says device not compatible error every time I open the app. I have the latest iOS software 14.7.1 and it says I may need to update my iOS software. ? Idk why..Version: 1.3.7
✓ Doesn’t workNever works- I’m pretty sure the sales person clicked his hand remote to do it and said it was my phone during set up.Version: 1.3.1
✓ Remote start is uselessPerfect coverage area and every single time the app says “request failed” and it doesn’t start the car. What’s the point of this app?.Version: 1.3.3
✓ Fails oftenI just got the car brand new and so far, every time I try to use the remote start it fails at least once before eventually starting. I was also told Alfa has a known issue where the heated steering wheel and seats don’t come on with remote start, even when it’s below zero temps. My husband has had multiple Jeeps with UConnect and I’ve had several cars with after market remote starts…and neither of us have ever had these issues. Disappointing quality from Alfa..Version: 1.3.7
✓ No start no trackWhen the car stands for 1 day through the applications it is impossible to start or track.Version: 1.3.5
✓ Location serviceIt does not always work so much for an emergency or stolen car.Version: 1.3.5
✓ No Longer WorksUsed to work great until the update on 11/15/21 was released. Now all commands fail..Version: 1.3.7
✓ Remote start doesn’t workI’ve tried and gone through troubleshooting with Alfa reps. This function is oversold..Version: 1.3.7
✓ Horrible!This is the worst waste of money. I came from a Durango Citadel with UConnect. I absolutely loved it. I wrongly assumed that because Alfa Romeo is now part of the FCA family that it would be using the same technology/interface. NOPE! Not at all. No where near the same platform. The app ONLY locks/unlock, starts, and locates the car SOMETIMES! Most of the time it fails. The app does not provide send n’ go, tire pressure, oil level, theft alert, or car maintenance reminders or anything else that UConnect provides. One of the reasons that I bought the Stelvio was because of Alfa Connect thinking that it was like UConnect. Boy was I wrong!!! Geeze get it together Alfa. What a wasted piece of change….Version: 1.3.7
✓ Remote start via appThis app this terrible for you to start the car it will fail an average of 3-4 time before you get a successful start… not worth it.Version: 1.3.6
✓ Start feature rarely worksMore than half the time I cannot get the remote start to work. That’s the whole point of paying for this subscription..Version: 1.3.7
✓ This App Is Terrible!This app is terrible! The remote start feature has not worked for me consistently since I’ve had my car. Out of 10 tries it may work 2 and the other 8 says “Request Failed.” I literally sat on the phone for an hour trying to get this issue figured out and it’s still an issue! How can you charge a monthly fee for something that doesn’t work?.Version: 1.4.1
✓ Doesn’t work most of the timeGreat concept and this feature was one of the selling points when I purchased my vehicle. That’s why it’s so frustrating to me that it doesn’t work most of the time! I live in the desert and temps can get 115-120! I was wanting to use the app to remote start vehicle to get the AC going.....disappointing that at least 50% of the time and probably closer to 75% of the time it doesn’t work! Whether I’m trying to remote start, or lock or unlock doors, more often than not I get the “failed” message..Version: 1.3.1
✓ Same StoryCan’t register or sign in..Version: 1.2.0
✓ Still awful after a yearOne year later after my first review of app it still stinks. The remote start works about half the time. I get the failed notification. I was quite hopeful after the over the air alfa connect box update 3 weeks ago. I had hoped this fixed the connection issues. It has not. I have made many complaints to Alfa and sirius guardian. Nothing to resolve the issue. I will not be renewing my subscription next month. Waste of money..Version: 1.3.9
✓ Remote start failsRemote start fails 1-3x before it’s successful, every single day. Support blames it on “connectivity” issues but it has been tested by us in different places, from Wi-Fi, T-Mobile and Verizon. It has never worked on the first try..Version: 1.4.1
✓ Mostly brokenIt must have worked at one time given all the positive reviews but it barely works on my new Stelvio. Up to date with my iOS and the app. The odometer reading won’t update on the info page. No idea about the tire pressures. Pull down the screen for what seems to be a refresh and it just tells you the last time it was updated. Remote lock and remote start indicate “requested” in the notifications but never any feedback of the outcome, success or not. Nor does it ever actually send notifications as setup. Just got rid of a 2020 Hyundai Santa Fe. Their app had a similar feel but at least double the features, it always worked, and it was FREE for at least the length of the lease, maybe longer. Alfa might want to take a look at that app because this is pretty poor in its current state and would definitely not be worth paying for working or not. What a shame..Version: 1.3.7
✓ Remote unlock never worksRemote unlock never works, remote start takes multiple attempts.Version: 1.3.5
✓ ZERO STARSI would give it zero stars if this was an option. It’s horrible. It either never works or you don’t know if it’s working. Horrible..Version: 1.4.0
✓ Gets increasingly worseWith each update, this app gets worse and worse. Alfa would do well to scrap it altogether. The latest update logged me out and obliterated my selected dealership, so I had to start over. It shows my fuel tank at 34% even though my tank is full. The remote start is a disaster. It starts the car then immediately shuts it down. There also does not appear any communication between the app and the dealer service department in order to give the user quick access to service records. When you click on “app support” it sends you to Alfa’s general sales page on its website. The updates don’t “fix” bugs, they create new ones. Come on Alfa get it together. If you’ve handed this app over toba contractor, fire them already!.Version: 1.4.1
✓ Needs some major reconstructionThis app needs some major reconstruction! Developer hast to add better feedback status when the car is locked After you initiate the remote start to have a clear indication when car running instead of a little message that remote start requested. All this should be on the dashboard. It is a premium car it should be premium. Info on the app. On the location pin, for me only indicating (pined) my location and not a car location. I like that code (password) must be entered at any remote request..Version: 1.3.2
✓ Waist of timeWhy don’t you hire the write staff to be on top of these issues I can not even get in to the app.Version: 1.2.0
✓ Not very reliable.The auto-start feature if not the most reliable. I wish this worked better..Version: 1.3.7
✓ Start upEvery time I use the app to start up my car it doesn’t work. I have to do it twice in order for the request to successfully go through, which is why I gave 3 stars..Version: 1.3.7
✓ Who is so for?Can not login ! No place to register!!.Version: 1.0.1
✓ GlitchySometimes this app won’t update my location And my car was broken into and I wasn’t notified.Version: 1.4.0
✓ Starting issueNever starts on first try.Version: 1.4.1
✓ Can not remove sold vehicleRecently traded my old Alfa for a new one. I have cancelled my account for the old one, received a refund, and an email indicating the old car has been removed from my account. Unfortunately even after all of that, and after deleting and reinstalling the app, the old car is still in the app..Version: 1.3.9
✓ Remote startRemote start does not work. Useless app.Version: 1.3.1
✓ Slow AppI have to hit the start button several times before it even works. It always comes back as “request failed”. I rather use my key..Version: 1.3.3
🙂 Alfa Connect Positive Reviews
Alfa Connect works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Alfa Connect.
⛔ Alfa Connect Problems
