- 46.9LEGITIMACY SCORE
- 47.4SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
My smartLED App Complaints & User Negative Comments 2024
My smartLED app received 47 complaints, negative comments and reviews by users. Have you ever had a bad experience using My smartLED? Can you share your negative thoughts about my smartled?
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My smartLED for Negative User Reviews
✓ Twinkle mode?Would give 5 stars but no matter how many times i click twinkle nothing happens ? Is there a fix for this? Please respond.Version: 1.2.2
✓ EhhIt’s a nice app but doesn’t work on any kind of leds we have we have minger, govee and more and they just don’t work.Version: 1.2.6
✓ Useless appThe application has a poor settings menu. There’s dead end settings options that appear unfinished or not working. I can’t even connect lights to it , there’s no directions and the section where it appears you would add lights doesn’t work. I’m not sure that this app has any Dev team. It’s junk..Version: 1.2.4
✓ Not worksPls fix it.Version: 1.2.1
✓ DOSENT EVEN WORK 😡So I downloaded this app thinking I could control my led lights but it DIDNT EVEN WORK I read the instructions multiple times but it still doesn’t work and how does it work anyway....So I turned my Bluetooth on but nothing happens and nothing popped up I SUGGEST YOU DO NOT GET THIS APP.Version: 1.2.1
✓ Its not the bestWhy i gave it 3 stars is because for some reason im tryina connect my led lights to the app and its not working and i got my led lights from the bran “better homes and gardens“ and its just not working for me and i dont know if my led lights are bluetooth.Version: 1.2.5
✓ Have to keep app openYou have to keep the app open to maintain settings. If you lock your phone the light engine reverts to static settings..Version: 1.2.8
✓ Do not get this app👎👎👎👎👎I got this app thinking it would work but no it wont even SHOW my leds so I can not connect them. There is no reason anyone should get this terrible non functional app..Version: 1.2.2
✓ PlainHas a bunch of options that I can’t access has no helpful information.Version: 1.2.4
✓ This app sucks…My colours don’t work at all.Version: 1.2.8
✓ Worked great but meteor control stoppedThe meteor does not work with the app anymore. It will work with the remote but the app no longer controls its. Unable to directly contact the developer. I have re-installed the app and no change..Version: 1.2.9
✓ Can you please addApp works really well and connects fast But can you please add a white fade or a white breath. More single colour fades or breaths please..Version: 1.2.1
✓ It doesn’t workThis does not make any sense there is not Bluetooth to connect it to and I was so excited but no don’t get this app it doesn’t work!!!.Version: 1.2.6
✓ No instructionsDoesn’t work. No instructions..Version: 1.2.5
✓ BRuHOncw i got this app i was Super exited i got the app accepted and read everything that popped up in my screen when i joined the app then i tried it didn't even work tyen I realised i should connect Bluetooth to it well i did and it said launch unsuccessful make sure Accessory is turned on and in range So i would give this a 0/10 do NOT recommend and go use another app then this also i saw another client saying that when she got the app she would get things and say to connect her with Asia? And she said it was very sus and again i do NOT recommend bye.Version: 1.2.1
✓ Add custom color modesThe app connected very easily. There is no custom color mode which seems like a necessary addition to this. Like “I want only one color to twinkle, or I want these two colors to twinkle”. Please add this feature. Would make this app much better..Version: 1.2.9
✓ Bluetooth Has IssuesThe app needs to be updated. Bluetooth doesn’t want to connect to the optic lights for me to use other features.Version: 1.2.8
✓ LIGHT 1 AND LIGHT 2 BUTTONS DONT WORK!!!!!!!!!I need a contact to call because there’s a glitch or bug with the app that’s not letting me set the stars 2 different colors. It says in the app they work but when i get on it and trying setting light 1 a different color from light 2 SOMEONE HELP ME!!!.Version: 1.2.9
✓ This app is actual trashThis is like actually the worst app ever I tried connecting to a device and nothing came up and I went to instructions and it just says instructions1 and I went to common problems and it said how to solve and I clicked on it and nothing happened.Version: 1.2.4
✓ WhelpI did 3 stars because this app has a lot of options and it seems cool buttt you can’t connect to ANYTHING I’m trying to connect to my LED but it ain’t working. So I’ll just use IllumiHome which actually works.Version: 1.2.6
✓ HelpIt don’t work can you help me connects it plz.Version: 1.2.3
✓ App interfering with radio?When i turn it on on the app my radio starts to go static.Version: 1.2.6
✓ Don’t Recommend!The app was very confusing. I did not understand how to connect my lights to the app through Bluetooth, or how to add a device. The MySmart led app looks so cool and the functions itself look amazing! I just wish the instructions were a bit more clear!.Version: 1.2.4
✓ SuspiciousApp works ok as it should for me but my concern is getting a notification on my phone saying that my apple ID is trying to sign in from somewhere in Asia and far as i know this is the only foreign app on my phone,I’ve had the device that goes with the app only 3 days and all of a sudden i get this—-use this app at your own risk.Version: 1.2.1
✓ EVERYTHING BUT TWINKLE MODEI got a 550 count fiber optic placed in my car and it works amazing but the best mode doesn’t work and it’s a high kill . Fix this pls someone, anybody at this point!.Version: 1.2.2
✓ .I need a contact to call because I found a bug in the app that deals with the shooting star effect not working from the app but everything else works flawlessly and the kits that come with the remote working but not the app. If someone can help please answer..Version: 1.2.8
✓ Terrible!No directions at all! Click the help section and there is literally a black page with nothing except your problem in white at the top of it, mocking you. Ridiculous waste of time..Version: 1.2.4
✓ It’s okIt won’t let me sync/connect my led lights there’s no place in the app where it lets me connect idk if it’s just my phone but pls fix that problem Thankyou.Version: 1.2.4
✓ How do you connect itIve been trying to find out how to connect it and im so lost i need help.Version: 1.2.8
✓ Doesn’t change the colorThe lights connect but then when I go to change the color the lights stay on the same color so I just have to use the remote that doesn’t work past 10 feet and only has 12 colors..Version: 1.2.4
✓ BluetoothBluetooth won’t connect to iPhone ! Connected once when installed never again.Version: 1.2.8
✓ So how does it work exactly?Ok... so I downloaded it and turned Bluetooth on but when I click on a color it doesn’t pop up on my screen?!?!?!.Version: 1.2.1
✓ TwinkleEverything works great but the main parts don’t like twinkle if u could get that fixed that would be great..Version: 1.2.8
✓ DisappointedI didn’t even get to use this phone because I can’t even connect to the Bluetooth Can somebody help?.Version: 1.2.7
✓ Doesn’t workIt doesn’t work.Version: 1.2.1
✓ RHelp love the app but broghtness feature not working and i cant use all the colors on the color wheel all of the sudden app not working on color wheel again and brighness!!!.Version: 1.2.2
✓ ConfusedWhen I got this app I was reallly excited but when I opened it nothing happened. I tried connecting my leds to it but it was like the app thought it was already connected. I searched the app but couldn’t find anything that could reconnect them. The lights wouldn’t change colors and the app was really weird about the settings. Wouldn’t recommend..Version: 1.2.5
✓ Twinkle effect no longer working because of this appI bought two sets of these lights and have loved them. But once I used this app and connected to the lights, the twinkle effect no longer works — not even with my remote. Would love to figure out how to fix this..Version: 1.2.7
✓ Twinkle modeTwinkle mode does not work.Version: 1.2.8
✓ Doesn’t connectI already deleted the app a couple times to see if it connects to my lights but they don’t even show up but I can turn them on with the remote but the app has more options fix it!!!!!.Version: 1.2.7
✓ HelpThey won’t connect Iv tried everything multiple times.Version: 1.2.8
✓ WhAtThis is a horrible app I got it connected to Bluetooth and then it said was connected bUt when I went on I thought this is so easy almost too easy I went into my room tried it out and nOtHiNg HAPPEND!.Version: 1.2.3
✓ Doesnt workLight 1 and light 2 feature doesnt work.Version: 1.2.9
✓ What kind does it connect to?Idk what kind of make the light should connect to but I'm pretty sure it's not my kind cause idk what it's called but nothing is coming up and it doesn't seem to be connecting.Version: 1.2.7
✓ Can someone explain how does music function work plz!!!I don’t understand how it works.Version: 1.2.8
✓ Missing colorsWork fine in the beginning, however the red stop working the purple and yellow does not work. And this was after the last version updates. Please fix this soon......Version: 1.2.4
✓ App IssuesI can’t figure out how to get the twinkle or meteor functions to work, when I go to each tab nothing happens. It will just switch the color to a solid color and sit there. Other than two functions not working I haven’t had other issues with it..Version: 1.2.4
🙂 My smartLED Positive Reviews
My smartLED works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact My smartLED.
⛔ My smartLED Problems
