CapCut - Video Editor App Negative ReviewsBytedance Pte. Ltd

CapCut - Video Editor Negative Reviews

4.31172 star

Total 46 Negative Reviews

CapCut - Video Editor App Complaints & User Negative Comments

CapCut - Video Editor app received 46 complaints, negative comments and reviews by users. Can you share your negative thoughts about capcut - video editor?

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Broken??I love this app I use it everyday I have not saved any edits in my camera roll and CapCut won’t let me in so I am worried my edits will be gone I think there’s a bug please fix it thank you x.Version: 2.9.0

Is there a cost?I read terms and privacy policy but it doesn’t say if there will be charges for using app so I haven’t even been to the app cuz u have to accept before you even open it.Version: 1.0.2

It’s good I guess😅So I’ve been using capcut for a while now and I find it great! There’s very good transitions and other stuff too. But recently I’ve been getting some weird stuff like it crashes out of no where or it kicks me out? It also says sometimes I can’t edit the video I was making which is highly annoying sometimes. You lose one star for that. Even though I do love capcut with my whole heart it can be very annoying. Anyways please fix this.Version: 2.9.1

Good appI love CapCut! I use it for editing videos all the time. They have cool transitions, stickers, and filters. However, sometimes when you add text to it, the text gets all messed up and you can’t read it. Also, I added music but it messed it all up and it sounded so weird..Version: 3.2.1

Great great..butI love the app CapCut so much!!!!! But there is a critical problem... everytime when I wanna add a photo it would say a problem about my photos or tell me to delete an app everytime I do it worses pls fix the bug it’s telling me inefficient storage when my storage is perfectly fine pls fix that bug thank you. ❤️ you-.Version: 2.8.0

HACKEDI believe that this is what hacked my phone number, I downloaded this from TikTok and apparently one night I got a call, I asked my mother to call the number and it was a lady saying that my number had been calling her and she asked her company saying it was a Chinese person, so I deleted this and the app TikTok do not download, also this is every laggy..Version: 1.8.1

ImproveIve been using this app vaguely, i hv discovered that theres really good transitions and effects but theres lots of stuff that can be improved in this app aswell, like the velocity or speed is not that good it makes the videos frames slower and more rough, when using effects theres no options to fade it away, having transition on the start and the of the clip, triming the video even when editing like on the bar, visually see the audio so we can see the beats not hiding when editing, the speed or velocity an option where the speed goes in the beat of the music. The animation combo needs fade or a better ending maybe an option that the person them selves can do. Please improve this app! It really has alot of potential if these stuff are improved or added.Version: 2.1.0

Oh my god!!!!!!I hate this app it’s so trashy every time when I want to make a new edit it’s says my storage is full I deleted like thousands of stuff when I went to make a tutorial on how to make an edit it said I did not enough storage this app sucks I hate it!!!!! Please fix the problem!!.Version: 3.0.1

WON’T EXPORT MY VIDEO!!!!!I finished editing a video and was trying to export it and when it should be done, it tells me that I cannot export it. The video takes up 1.3GB of storage, I have 5GB left. I try again and it does the same thing. I then try degrading the quality to 720p, it STILL won’t export despite it only taking up 800MB. I try 720p at 25fps, STILL the same response. The worst part is that it also takes up the memory in my phone despite failing to export, so I cannot try much more times. Worked excellently until now, is a total waste of my storage now. WHAT HAPPENED TO THE EXCELLENT EDITING APP THAT I USED?.Version: 2.0.2

Creators, please read.As someone who has tried various mobile editing apps, I can say CapCut is one of the best. However, in order to make it better, there are some things that need to be changed. First, the storage issue. I’ve deleted tons of photos, apps, restarted my phone, etc. and still...I am unable to create a project due to issues with storage space. It doesn’t make sense. I’ll be making an edit and leave the app, come back, and then I cannot continue due to this storage bug! Second, after rendering my video, clips and audio are out of sync by a millisecond, it’s a small issue, but pretty big when I depend on hitting certain beats in an audio. Third, I love the app, but I cannot continue to use it with the storage issues. Thank You..Version: 2.9.0

HatdogIts good but its laggy.Version: 1.8.1

Nice app but quite a few problemsSo I used CapCut not for long because there are some problems that make me mad. First one was is if I make a video more than like 5-10 secs long then I need to delete apps and pics to be able to export it and I don’t have many apps or pics (sometimes it still doesn’t export it). My other problem is that when I play the vid in the app, it lags A LOT, and I can’t see if I made the timing right and stuff. Another thing that is weird is that some people on social media mix transitions e.g. swing from the ‘in’ on and ‘bounce 2’ from the altogether one, but I can’t do that. I can only apply 1 transition at a time. I gave it three stars because it’s a great app apart from the problems I just listed..Version: 3.3.0

Not the bestNow I know it takes a while to load a video but it shouldn’t take 3 hours ;-;. Sometimes no matter how long the video is it takes an eternity to load my video, sometimes it doesn’t even let me load it and it says “couldn’t export, try again” and I keep trying but same thing happens. I EVEN tried reinstalling the app but no result, please tell me if this is a problem with my device or your app, but its a great app regardless :).Version: 3.2.0

Not the bestThe amount of issues I’ve had with this app is crazy. From transition glitches to corrupted audio, it’s just all over the place. My main issue however, is that no matter how many times I am connected to Internet and I have photos properly downloaded, not all of my images can be imported into CapCut. I am currently trying to make a photo/video edit of one of my idols and the app is saying that I am not connected to Internet even when I am..Version: 2.1.0

AMAZING APP! But something happened-The first time I downloaded this, I was amazed! It was super useful, and the effects are SUPER fun to use! But when I log back on today, and try to download another effect, it said I have internet connects. I thought that it’s a simple fix, so I disconnected then reconnected from my internet. But it still didn’t work- I tried to look up what the problem was but I found nothing. Now despite my unfinished projects in CapCut, I deleted the app, then redownloaded it thinking something would happen. But the same issue occurred once again. Please help! Is there anyway to fix this?? It would be such a let down if I couldn’t download any effects in this app... and it’s also not just the effects, I tried adding text, but I couldn’t even change the font!.Version: 1.8.1

Glitchy framesToday, I went to use capcut to make sonething, and I was chopping up my frames so that they were quick which suited the sound I was using. But as I went to view my video to see how it turned out, the frames were very much glitchy, what I mean by ’glitchy’ is that I made the frames very short but as I was viewing my video the 0.1 second frames lasted longer as if it crashed, it annoyed me a lot so I had to give this app the review, another thing is that when I go to create a new video, it says that I dont have enough storage I have deleted all of my photos and very many other apps. I hope that this issue will be fixed, therefore I think my review is quite accurate..Version: 3.0.1

Could use some better transitionsOverall best editing app but I think you could spice it up by getting better transitions as the ones you have done are very boring take no offence to this as your transitions are actually pretty good for a free editing app with no watermarks but how can I get a watermark on my edit I don’t really know how reply if you can show me how.Version: 2.4.0

Good but few glitchesI love this app it’s so easy to edit and you can make cool movies but when I tap on a movie to edit it takes forever to load and when it loads I try to edit it but it glitches so please please please if you fix it I will rate this app 5 stars ⭐️⭐️⭐️⭐️⭐️.Version: 1.3.0

Good but lags a lotI just want to say that this app is like AMAZING. It’s free and like there are so many effects, it’s amazing. But when I edit it lags quite a bit and it wouldn’t play smoothly (but when exported its fine). It’s a little frustrating but it’s good. It’s a little tiring having to go back and forth because it just wouldn’t play properly. Please take a look!.Version: 1.8.1

Something wrongI was using it normally but all of the sudden it says Unable to use wifi is down so i reseted my wifi then few days later while i was about to use the effect it says wifi error so i was patient again few months later its also like that. Cap cut please fix it and the laggyness.Version: 1.8.1

The Storage Maneuver Sucks HorriblyThe app is great and all but when it comes to exporting then we have a problem. I tried to export my videos and it says insufficient space. No problem I’ll go delete some photos or apps but every time it says insufficient space, the storage of capcut is increasing by like 3 GB each time. So every time i try to download something, it’s like it’s saving the video even if I don’t have it. Says each time don’t have enough storage space because of that problem. Please Fix this it’s super annoying.Version: 3.2.1

Ok but bad exporting🤬When i export a video from cap cut it says that i have no storage left even when i delete all my photos and vids.Version: 2.3.1

Terrible.Kinda bad. It’s so hard to edit the layers, I can’t really put text in there too, it’s really hard to just make one simple video, and when you’re editing the layers, even if it says like 3 seconds, it goes by so fast and it’s really just one second. I have a lot of issues with the app, but the ads, oh my god the ads... I mean it’s pretty debatable because I do have an Apple device, usually if I download an app on an Apple device I get more ads then usual. But the ads stop my editing in between here and there, and when I’m trying to edit something I lose my progress and it’s just very annoying to see that your hard work is gone just because of ads. REMOVE THE ADS! I lose hours of hard work and have to restart them. This one time I had been working on something for 7 hours, because it’s so hard to edit, an ad came up and BAM! Progress lost. Then after I tried it again right when I was at the end, of course another ad. So annoying. Do not download this app unless you want to lose hours of hard work. Developers, please fix this!.Version: 2.5.1

Amazing but...So this app is awesome!! I got it like 3-4 weeks ago and I love it!! Everything is free and the effects and animations are amazing 🤩 but starting yesterday I was making an edit and basically half of the animations wouldn’t work because they claimed I had no internet, which wasn’t true because my Instagram and all my other things that require wifi were working. I tried re starting my phone, logging in and out of wifi, etc nothing worked! I just deleted the app and now basically none of the effects or ANYTHING is loading😐 PLS FIX THIS I RLLY LIKE THE APP!!! I already sent feedback. Honestly I need this fixed bc I have an editing account with a big follower base and I can’t just stop uploading UPDATE: After several days of it being deleted I redownloaded and it still didn’t work😐FIX THIS PLS.Version: 2.9.0

Fix this bug!🦟So I use this app to edit and do other stuff, there is this bug that makes it so when I try to tap on a edit it doesn’t work. If you can, or would fix this I would give you 5 stars.Version: 2.6.0

It has a few bugsSo I have been using cap cut for 5 weeks now and making awesome edits and I have saved most of them photos anyways back to the problem I made this awesome edit today and when I try to save it it kicks me of the app so could you try and maybe idk fix it or whatever you do to fix it because I made it for my friend the edit it about sister location because she loves sister location thank you if you fix it.Version: 3.3.0

StorageI struggle with space storage a lot and by even getting this app it takes tons and tons of storage,But when i finally get to edit and try to save it to my camera roll it says i do not have storage same thing when you open the app. Its a great and easy editing app though,Just wish that the “you do not have enough storage” when you open the app to make an edit,Clip or whatever and when you finish to save it. I know you can draft it but it still doesn’t work for me,Please fix this,I even tried other apps to save up storage and stuff like that,Still nothing. Tried to delete a lot of stuff constantly but still nothing. No hate or anything like that towards this app i just love it and wish the storage thing could be fixed so i can finally use it, Please and thank you..Version: 3.1.1

Help pleaseSo I am trying to make anime edits and stuff but how can I remove sound from video I record so I can just have the music going with video no background sounds please help.Version: 2.9.0

It’s good butWhen I try to make a new project or edit my project it says that I have no storage even tho I bought heaps of storage and I deleted apps and photos it makes me so mad 🤬.Version: 3.2.2

This app dosent work anymoreI’ve been using this app for a pretty long time now and it was really good to make edit when the latest update came every time i try to save and edit it says storage is that I have to many photos even tho I have 10.Version: 3.2.2

Having trouble making videosI downloaded the app yesterday and I went to click ‘New Project’ but it told me I had ‘insufficient storage’ so I went and deleted a few things then I come back to it and I still can’t use it?! (I had to delete three apps just to get this and another and this is what I get?) I tried to use it today but the same issue! I tried over and over again but still I’m having the same problem!!! I want to make videos but I can’t because it’s just won’t let me! I rated this app a 4 because I’ve heard good things and I’ve seen how the videos turn out! Some please get back to me ASAP and let me know what I can do! If I don’t get any help I may have to delete the app and try something else! I’m getting frustrated and annoyed because I just want to make funny vids but this is time wasting and I this isn’t helping!! Get back to me ASAP please!! Also, PLEASE FIX THE ISSUE ABOUT STORAGE!! CAN WE JUST MAKE AN EDIT WITHOUT HAVING TO WORRY ABOUT OUR STORAGE?! I DON’T WANT TO OPEN THE APP AND SEE ‘insufficient storage’ ITS UNFAIR! AND FOR THE PEOPLE WHO ARE MAKING EDITS AND THEY HAVE TO CLEAR THEIR STORAGE JUST TO CONTINUE?! AND IT STILL TELLS THEM THEY CAN’T USE IT?! ITS UNFAIR AGAIN!! AND FIX LAG!! IT SHOULDN’T HAVE TO LAG SO MANY TIMES WHEN YOU WANNA JUST IMPORT PHOTOS! FIX THIS PLEASE!.Version: 2.8.0

UpdateCan you please add updates like new features and transitions? Also let us be able to merge 2 clips or pics together?.Version: 2.6.0

ConfusingI use this app to make edits of videos with text overlay, After a while, the app got way too confusing as they added way too much button options so now I completely have no idea how to add the text overlay like I used to, this is the only app which has it for free so I don’t wanna delete it either..Version: 2.3.1

Sound not workingI’ve been using this app for almost 3 months now without any problems and it’s definitely my favorite editing app that i’ve come across. However, about a week ago it stopped letting me extract sound from my videos? it just says “cannot extract” or something like that. i’ve tried uninstalling and reinstalling the app and restarting my phone and other stuff but nothing seems to work. Every video i’ve tried to extract the sound from hasn’t worked. This is just frustrating because sound is like the base for my edits and i cant really edit without sound so i haven’t been able to use the app at all. I still gave 3 stars just because this is the first time i’ve ever had a problem and i really love the app..Version: 1.8.1

Good but..I think CapCut is amazing and super aesthetic! But there is a problem that has been happening with it, I don’t if for me or everyone. The it’s basically whenever I want to start a new project it just says I need to free up some storage even though I deleted sooo many apps and photos, then I bought some more storage but it’s still said the same thing. ☹️ pls tell me what to do thanks 💓.Version: 2.7.0

One thing annoys me so much.....Now, I like making gacha videos for fun. Lately, I’ve been looking for and editing app that’s simple to use, and I don’t have to pay to remove a watermark. CapCut covered both of these! It has the simplicity of cute cut, but with more features and no watermark! Ideal editing app, right? Yeah, for only one freaking day. I literally got this app YESTERDAY, and it worked perfectly for the first couple hours. I was very happy, because I thought I found my permanent editing app. Now, It constantly freezes, and so I can’t get anything done! Even when I restart the project, it. Still. Freezes. From opening the app to actually making the video, it just freezes and “lags” SO much......Version: 1.7.1

Ok...CapCut is ok it’s just a few problems which I hope one of ur developers can reply and fix them. So the first problem is I’m trying to make a YT vid by using your app to edit it but your app is making the recording lag and then when I try it on iMovie it’s fine! I really want it to be fixed because CapCut has soooo many advantages other apps don’t have Also when I try to speed it up so the video doesn’t take so long it’s speeding the audio not the recording which is quite annoying I want both of them to be sped up. I hope you can reply to this and fix those two things, thank you!.Version: 2.3.0

It isn’t workingI have had this app for a few months and I love it I’ve made so many videos with it but I wanted to make something else and when I tried to import the video it said “couldn’t import try again” so I tried again and it still didn’t work. I was willing to delete it and re Install it meaning all my hard working videos were deleted. I tried to clear a lot of space in my storage and even tried to re connect the wifi to see if that was the problem. I am very upset that it won’t let me import anything or make me do anything I lost all my videos I spent hours on and I am very upset..Version: 2.9.1

The lag is real 🙄🤚It’s super easy to edit on, but it’s way too laggy!.Version: 2.3.1

My review (kind of issue)So I have been using capcut for a while now and it is really a good app. It sometimes glitches but I know it is normal because when I export it it is normal so that’s not the issue. But the thing is now when I click the icons on the bottom (overlay, effects, filters, text, etc..) it doesn’t let me press them and now I have nothing to use for my editing so please can you fix this issue?.Version: 2.3.1

FREAKING STORAGEThe app is really good and all but when it comes to to much storage-I DELETED 19 APPS AND IT STILL SAYS TO MUCH STORAGE LIKE.Version: 3.2.1

Soo theres a problemWhen I go to click on a video sometimes it says I “Insufficient Storage” but let me just tell you I CHECKED my storage so I’m positive it’s a glitch but when this goes on it won’t let me view my videos or create new ones. Overall aside from that it’s a awesome editing app..Version: 3.2.1

HiPlease there’s a bug fix it??? I cant edit my video once i play it, it stops every 1 second..Version: 3.1.1


Good but...Okay this app is really really amazing! But when I tried to make a new video it would let me saying at I have to give access to my photos, which I already did. Then I did it again and it still wouldn’t let me. But it was really good while it lasted!!.Version: 2.8.0

DisappointingAt first I was super impressed by this app it had all my requirements for an easy to use editing app, but then I started editing and there started to be a lot of bugs that I couldn’t fix and I ended up finishing my project with a different app. Try it out if you like but I really hope they fix all these bugs that make it impossible to use..Version: 3.0.1

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Is CapCut - Video Editor not working?

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