CapCut - Video Editor App Negative ReviewsBytedance Pte. Ltd

CapCut - Video Editor Negative Reviews

4.2
4.28341 star

Total 55 Negative Reviews

CapCut - Video Editor App Complaints & User Negative Comments 2022

CapCut - Video Editor app received 55 complaints, negative comments and reviews by users. Have you ever had a bad experience using CapCut - Video Editor? Can you share your negative thoughts about capcut - video editor?

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CapCut - Video Editor for Negative User Reviews

Trash appNo graph and choppy damn double homocide 😭💀.Version: 4.5.0

The lag is real 🙄🤚It’s super easy to edit on, but it’s way too laggy!.Version: 2.3.1

Doesn’t workAll I get is no internet connection despite having connected to wifi (tried with mobile connection as well).Version: 3.6.0

HmmmCapCut is the best and I have made so many videos and I only just got it last week. It is addictive in some ways, but there’s one thing that has been annoying me for quite a long time...it’s clips and stuff. What I would, do is I would make a video but I want to trim it down a little bit...I would save it and add it to CapCut...well...it wouldn’t trim and it would just play the original video that I had made. If you are wondering why I don’t trim it in CapCut is because whenever I extract a sound and I would put it in I would want it to play at the very start of the video it wouldn’t play at the start of the video...no matter how hard I try so I don’t know about this game....Version: 3.5.0

PicturesI can’t have access to my pictures!! It’s just stupid, and it always have to add one pic then I can’t have another!! It’s annoying!!.Version: 4.7.1

This app dosent work anymoreI’ve been using this app for a pretty long time now and it was really good to make edit when the latest update came every time i try to save and edit it says storage is that I have to many photos even tho I have 10.Version: 3.2.2

I hate this appWhy do i hate this app? I had to delete all my photos and half my apps so i can get 1 video to work AND IT KEEPS SAYING I HAVE LOW STORAGE WHEN I DONT AND IT KEEPS SAYING “something went wrong” FIX THIS NOW.Version: 5.0.0

Keeps telling me I don’t have internetRead the title.Version: 4.1.0

StorageI struggle with space storage a lot and by even getting this app it takes tons and tons of storage,But when i finally get to edit and try to save it to my camera roll it says i do not have storage same thing when you open the app. Its a great and easy editing app though,Just wish that the “you do not have enough storage” when you open the app to make an edit,Clip or whatever and when you finish to save it. I know you can draft it but it still doesn’t work for me,Please fix this,I even tried other apps to save up storage and stuff like that,Still nothing. Tried to delete a lot of stuff constantly but still nothing. No hate or anything like that towards this app i just love it and wish the storage thing could be fixed so i can finally use it, Please and thank you..Version: 3.1.1

Pretty helpful but needs a little update on the sizeThis app is amazing. But the actual app size changed my phone. Storage on my phone was so bad I had to delete it and now my storage is way better. Although this app is absolutely amazing and helps me edit my other things, I do think the sizing is a little bit too much. I’m not a good expert at knowing how to change things, but if it could be changed I would like the app size to be a little different. This is pretty cool but I never knew how to use the green screen also. I never saw it anywhere but I’ve seen so many people use the green screen effect on cap cut. If that could be changed everything would be awesome because I’ve been looking for the green screen button for so long. I’ve been using this app for months now and I do think that I’m getting the hang of it. It is a little confusing which I wish that could change but I mean, it’s an editing app it takes practice. Anyways overall the only reason why I think it’s a three is because it is a little confusing to do and the size is really bad. But I do think this app is very helpful..Version: 4.1.1

Broken??I love this app I use it everyday I have not saved any edits in my camera roll and CapCut won’t let me in so I am worried my edits will be gone I think there’s a bug please fix it thank you x.Version: 2.9.0

HatdogIts good but its laggy.Version: 1.8.1

No internet VPN???I have used CapCut for a while and every things fine but now all of a sudden it’s saying no internet and things are telling me to install a VPN help-.Version: 4.1.0

Love the game but can’t get inI download this app with my friend told me that it was great editing out for my channel when I first download the app I loved it so much I started immediately working on the intro for my channel but I had started to have some problems and it was my bedtime so I went to bed in the next morning it wasn’t letting me go into it wasn’t letting me go into what I was editing so I deleted many of my apps so I could continue using this one app because it said not enough storage and I wasted so many apps for it to not even let me in so I think it’s like a bug or some thing I think you guys should make it so some people look at it can get in I don’t know if this is like for everyone it’s just me and I don’t know if it’s on my end or your end so if it’s on my end please let me know also when I deleted the app to see if I could re-open the app and I could use it again to continue to start over with the editing it wouldn’t let me download it I’m pretty sure that part is on my end but I just wanted to say it that game is really really good though it’s not a game it’s an editing app but I love it so much.Version: 5.6.0

What the he//CapCut was working just fine but as soon as i left the app the went back in it deleted all the edits I’ve done 😭😡.Version: 4.0.1

Help pleaseSo I am trying to make anime edits and stuff but how can I remove sound from video I record so I can just have the music going with video no background sounds please help.Version: 2.9.0

UpdateCan you please add updates like new features and transitions? Also let us be able to merge 2 clips or pics together?.Version: 2.6.0

IT DELETEDOk so it was amazing I made 20 edits (I counted) prob even more by now then it said storage was full so I deleted some things and it worked fine again BUT THE STUPID APP DELETED ALL OF MY EDITS and I worked so hard on them I cried so you guys better get my things back I had wedding thing and very important thing.Version: 4.1.0

Ok but bad exporting🤬When i export a video from cap cut it says that i have no storage left even when i delete all my photos and vids.Version: 2.3.1

EVERYTHING GOT DELETEDThis app was so good until ALL of my edits got frickin deleted🤬🤬😡😡😡.Version: 4.3.0

SucksThe app failed to export my video amd now i have to restart my video and the video is due in one minute.Version: 4.8.0

Glitch?I have just recently installed this app and it is great, I stopped using it for around a week and then used it again but then something is different. My edits don’t immediately play after I press the play button, then the screen freezes, I can’t move or exit. After 10 seconds it works again, I would’ve dealt with it if it happened only a few times but this happens every time I try to play my video, like EVERY TIME. It keeps freezing when I press the play button and it is very annoying, I have updated, reinstalled three times and those did not fix the problem. Not sure what to do, please fix. (Other than this huge problem than this app is great).Version: 4.6.1

I’m so annoyedI was making a glmm for my yt and I closed it for 2 seconds and went I open it up again everything was deleted all my videos everything 😐.Version: 3.9.0

Could use some better transitionsOverall best editing app but I think you could spice it up by getting better transitions as the ones you have done are very boring take no offence to this as your transitions are actually pretty good for a free editing app with no watermarks but how can I get a watermark on my edit I don’t really know how reply if you can show me how.Version: 2.4.0

It’s good I guess😅So I’ve been using capcut for a while now and I find it great! There’s very good transitions and other stuff too. But recently I’ve been getting some weird stuff like it crashes out of no where or it kicks me out? It also says sometimes I can’t edit the video I was making which is highly annoying sometimes. You lose one star for that. Even though I do love capcut with my whole heart it can be very annoying. Anyways please fix this.Version: 2.9.1

It’s good butWhen I try to make a new project or edit my project it says that I have no storage even tho I bought heaps of storage and I deleted apps and photos it makes me so mad 🤬.Version: 3.2.2

StorageWhy does it meeds storage like just let it be normal bc some ppl dont have storage and this app need storage like what is this app 🥲.Version: 4.1.1

Close captionsHello. This app was recommended to me as great for generating closed captions But when I tried it, I couldn't find the “text” button! So weird! So I deleted it and I’m gonna give it another try. Could it be that I’m downloading an old version? Can you help please?.Version: 4.3.0

This NEEDS To Be AdressedI had just finished making a video around five minutes long that was mainly text based but somehow a glitch happened when I added a video in and now the entirety of the text was gone! And I closed the app to try and see if it would bring back the text but the app saved the video without the text and now it’s stuck like that forever! I’m sorry, but if I’m going to be using an app to edit videos I need to know that I can rely on the app not to delete my progress! I know that CapCut auto saves when you leave a project and with that feature I would like to be able to access my last saved version of the project that I was working on. For example, you can click on the project file that you want to access its last saved date to from the three dots and then pick the last saved. That way this issue is completely resolved and nobody has to worry about this huge problem again. Thank you for reading..Version: 5.1.0

Come onWon’t let me edit. Says my storage is full but I have deleted five apps, four notes and a bunch of photos and it still says unsciffied storage (or something like that).Version: 4.1.0

Good, but a few bugsThis app is great! its just, with my experience so far, ive come across quite a few bugs. i’ll tell you about one as an example; i was trying to make an edit using a greenscreen overlay, and that worked perfectly fine, i knew how to use it so there was no problems there. but when i tried to size the image to fit into the green screen box, it would size itself? like i wouldn’t even be touching the screen at all and it would slowly make itself bigger/ smaller, even tho i hadn’t touched the screen yet. same thing happened whilst trying to move it left and right. Overall, very easy to use, great app— just needs a few bug fixes..Version: 5.4.2

WON’T EXPORT MY VIDEO!!!!!I finished editing a video and was trying to export it and when it should be done, it tells me that I cannot export it. The video takes up 1.3GB of storage, I have 5GB left. I try again and it does the same thing. I then try degrading the quality to 720p, it STILL won’t export despite it only taking up 800MB. I try 720p at 25fps, STILL the same response. The worst part is that it also takes up the memory in my phone despite failing to export, so I cannot try much more times. Worked excellently until now, is a total waste of my storage now. WHAT HAPPENED TO THE EXCELLENT EDITING APP THAT I USED?.Version: 2.0.2

Having trouble making videosI downloaded the app yesterday and I went to click ‘New Project’ but it told me I had ‘insufficient storage’ so I went and deleted a few things then I come back to it and I still can’t use it?! (I had to delete three apps just to get this and another and this is what I get?) I tried to use it today but the same issue! I tried over and over again but still I’m having the same problem!!! I want to make videos but I can’t because it’s just won’t let me! I rated this app a 4 because I’ve heard good things and I’ve seen how the videos turn out! Some please get back to me ASAP and let me know what I can do! If I don’t get any help I may have to delete the app and try something else! I’m getting frustrated and annoyed because I just want to make funny vids but this is time wasting and I this isn’t helping!! Get back to me ASAP please!! Also, PLEASE FIX THE ISSUE ABOUT STORAGE!! CAN WE JUST MAKE AN EDIT WITHOUT HAVING TO WORRY ABOUT OUR STORAGE?! I DON’T WANT TO OPEN THE APP AND SEE ‘insufficient storage’ ITS UNFAIR! AND FOR THE PEOPLE WHO ARE MAKING EDITS AND THEY HAVE TO CLEAR THEIR STORAGE JUST TO CONTINUE?! AND IT STILL TELLS THEM THEY CAN’T USE IT?! ITS UNFAIR AGAIN!! AND FIX LAG!! IT SHOULDN’T HAVE TO LAG SO MANY TIMES WHEN YOU WANNA JUST IMPORT PHOTOS! FIX THIS PLEASE!.Version: 2.8.0

Just upsetI use this app all the time for editing and I love it for that I got really good at it and it’s been really useful. But recently all my CapCut projects are deleted and it’s basically restarted the app. I didn’t do anything it just happened which is disappointing cause I had a very hard working edit in there. 2nd thing was I was going to do a new project and when I pressed split it would fully cut my video off which is really annoying. It’s also not saving my projects after I edited them. If this was fixed then I would be writing a different review but I’m here to ask CapCut for a response cause I’m actually really upset about it..Version: 5.3.0

Great app, but some issuesThis app is pretty good. It’s not the best, but it’s decent for a free app. It has graphs, keyframes, effects, and more things that are really useful for editing! There’s a chroma key and a solid variety of transitions and animations. However, I have some issues, the main one being how laggy it gets. If you add enough overlays and effects, sooner or later the preview will get very laggy. Because of this, it’s hard to time things correctly. Every time I need to properly check of my editing is on time, I have to export it - which is very annoying. Another glitch I have come across have to do with audio. Sometimes, when I split a piece of audio into two, the second part is muted. No audio plays. My volume is up and the volume settings are perfectly fine. Even if I restart the app and restart my whole device, this glitch still occurs. And sometimes I don’t split it at all, but when I save the project and come back to it later, the audio is all muted again! This has happened to me several times, and I’m not sure if it’s only happening with me. The lag issues are definitely something that others experience, too. Overall, it’s pretty good. I’m thinking to get a better editing program, though. You probably know what I’m talking about. I don’t have much experience with editing programs in general (the only other one I’ve used is iMovie), so take my opinions with a grain of salt..Version: 5.3.0

Oh my god!!!!!!I hate this app it’s so trashy every time when I want to make a new edit it’s says my storage is full I deleted like thousands of stuff when I went to make a tutorial on how to make an edit it said I did not enough storage this app sucks I hate it!!!!! Please fix the problem!!.Version: 3.0.1

This gets really annoying😡I got rid of 200! Photos and they were important but it still won’t let me make a video 😢😢😢😢😢😭😭😭😭😣😭😖😭😣😢😭😖I literally in tears I spent to hours on that.Version: 3.8.1

Is there a cost?I read terms and privacy policy but it doesn’t say if there will be charges for using app so I haven’t even been to the app cuz u have to accept before you even open it.Version: 1.0.2

Uh??This app is like so cool but it doesnt work anymore and now i cant download it back.Version: 3.9.0

It isn’t workingI have had this app for a few months and I love it I’ve made so many videos with it but I wanted to make something else and when I tried to import the video it said “couldn’t import try again” so I tried again and it still didn’t work. I was willing to delete it and re Install it meaning all my hard working videos were deleted. I tried to clear a lot of space in my storage and even tried to re connect the wifi to see if that was the problem. I am very upset that it won’t let me import anything or make me do anything I lost all my videos I spent hours on and I am very upset..Version: 2.9.1

ImproveIve been using this app vaguely, i hv discovered that theres really good transitions and effects but theres lots of stuff that can be improved in this app aswell, like the velocity or speed is not that good it makes the videos frames slower and more rough, when using effects theres no options to fade it away, having transition on the start and the of the clip, triming the video even when editing like on the bar, visually see the audio so we can see the beats not hiding when editing, the speed or velocity an option where the speed goes in the beat of the music. The animation combo needs fade or a better ending maybe an option that the person them selves can do. Please improve this app! It really has alot of potential if these stuff are improved or added.Version: 2.1.0

Good but..I think CapCut is amazing and super aesthetic! But there is a problem that has been happening with it, I don’t if for me or everyone. The it’s basically whenever I want to start a new project it just says I need to free up some storage even though I deleted sooo many apps and photos, then I bought some more storage but it’s still said the same thing. ☹️ pls tell me what to do thanks 💓.Version: 2.7.0

Nice app but quite a few problemsSo I used CapCut not for long because there are some problems that make me mad. First one was is if I make a video more than like 5-10 secs long then I need to delete apps and pics to be able to export it and I don’t have many apps or pics (sometimes it still doesn’t export it). My other problem is that when I play the vid in the app, it lags A LOT, and I can’t see if I made the timing right and stuff. Another thing that is weird is that some people on social media mix transitions e.g. swing from the ‘in’ on and ‘bounce 2’ from the altogether one, but I can’t do that. I can only apply 1 transition at a time. I gave it three stars because it’s a great app apart from the problems I just listed..Version: 3.3.0

DisappointingAt first I was super impressed by this app it had all my requirements for an easy to use editing app, but then I started editing and there started to be a lot of bugs that I couldn’t fix and I ended up finishing my project with a different app. Try it out if you like but I really hope they fix all these bugs that make it impossible to use..Version: 3.0.1

Good but problem..I love this app, I use it to edit all my videos and pictures! I think it’s really amazing if your a beginner at editing. It’s very easy to learn. And they even have tutorials on how to do stuff on the app. But there’s one problem that irritates me. When I’m watching one of my videos I edited on CapCut sometimes it does not work and goes black when I can clearly see I did not put black on my video. And sometimes I can’t see my video. I’ve tried turning it off and on etc. But sometimes it finally comes back on and it’s not black anymore. Also sometimes when that happens I tried getting out of the app and getting back in. And then when I go back some of the things I did before I got out of the app is not there anymore. This is really annoying, there’s no words to describe how my much I hate this. And then sometimes I even have to start over. If you get really mad easily then I don’t suggest this app. Because it has a ton of beyond annoying glitches!.Version: 5.4.2

This app was good until a couple of weeks ago…This app was great and was Awesome for my gacha videos! But then it said that I didn’t have enough storage space so I deleted my useless videos but then when I went to make it it said that I didn’t allow access to my photos! The same with ibis paint x! So I deleted it but then I realized that I can get it back and get my dad to help me with it a figure this out but then it won’t let me get it back! Pls help me and I already did a review like this on ibis paint x so maybe I can get help on that to. Pls help me.Version: 5.6.0

Glitchy framesToday, I went to use capcut to make sonething, and I was chopping up my frames so that they were quick which suited the sound I was using. But as I went to view my video to see how it turned out, the frames were very much glitchy, what I mean by ’glitchy’ is that I made the frames very short but as I was viewing my video the 0.1 second frames lasted longer as if it crashed, it annoyed me a lot so I had to give this app the review, another thing is that when I go to create a new video, it says that I dont have enough storage I have deleted all of my photos and very many other apps. I hope that this issue will be fixed, therefore I think my review is quite accurate..Version: 3.0.1

It’s good bit there are problems…At first this app was really good and simple for me as a beginner. Now it has a lot of bugs, first of all when i try to make a edit it cuts of the sude of it like it is a phone sized frame. I have tried changing the crops but it won’t work. Also i don’t edit on a phone, i edit on a ipad. Another bug with this is that i like my ipad side ways but when i open up the app it is the opposite way, it is really annoying, i have to remove the app first then open it again. Also sometimes when im editing and want to add a photo it says “sorry no photos.” Or something like that even though i saved photos for my edits litterly 10 secounds ago. These are the top bugs that i find really annoying. Please fix these, i really like calcut and it is a awesome app but when it comes to editing it has problems. I really like to edit on this app but with the bugs it has i don’t think i can anymore. So please the developers of CapCut pleaee fix these bugs..Version: 5.0.0

AnnoyingIt says I have not enough storage but I do have enough storage.Version: 4.6.0

What the hellStop I wanna make avid or watch a vid ur says my storage is full :(.Version: 4.6.0

Slowed : better qualityCapcut’s new feature of creating slowed videos to appear in high quality resolution has some very annoying bugs. Many of which include your section or clip glitching out and appearing as a green screen, or causing many other glitches to occur in the background that have become very irritating for many editors like myself..Version: 5.7.1

TrashI can’t even upload videos because it doesn’t load ANYTHING after it Gets to 90% don’t use it.Version: 3.8.1

Good but lags a lotI just want to say that this app is like AMAZING. It’s free and like there are so many effects, it’s amazing. But when I edit it lags quite a bit and it wouldn’t play smoothly (but when exported its fine). It’s a little frustrating but it’s good. It’s a little tiring having to go back and forth because it just wouldn’t play properly. Please take a look!.Version: 1.8.1

It has a few bugsSo I have been using cap cut for 5 weeks now and making awesome edits and I have saved most of them photos anyways back to the problem I made this awesome edit today and when I try to save it it kicks me of the app so could you try and maybe idk fix it or whatever you do to fix it because I made it for my friend the edit it about sister location because she loves sister location thank you if you fix it.Version: 3.3.0

🥀?💢?🥀Okay...straight up. THIS APP USED TO BE MY FAVOURITE APP UNTIL THIS THING KEEPS SAYING I DON’T HAVE ENOUGH STORAGE OMG FIX THIS PLEASE, IM SO STRESSED I DELETED SO MUCH OF MY FAVOURITE APPS FOR THIS AND EVEN PICTURES THAT GIVE ME GOOD MEMORIES! Well...this USED to be my favourite editing app, not anymore until this gets fixed wow I’m so surprised how I used to adore this app and use it all day..I’m downloading a different editing app...I’ll miss you CapCut..Version: 4.0.1


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