- 94.1LEGITIMACY SCORE
- 94.6SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Blueline Taxi - Ottawa App Complaints & User Negative Comments 2024
Blueline Taxi - Ottawa app received 14 complaints, negative comments and reviews by users. Have you ever had a bad experience using Blueline Taxi - Ottawa? Can you share your negative thoughts about blueline taxi - ottawa?
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Blueline Taxi - Ottawa for Negative User Reviews
✓ Didn’t show upBooked a taxi a week in advance and day of, it started searching 5 minutes before pickup when all the taxis were 30+ minutes away. Had to cancel and go with Uber.Version: 4.1.0
✓ Far underestimates the fare prior to bookingI used this app during a 2X Uber surge pricing time. This app estimated my ~ 18 minute ride would be $14 less than the Uber, so I took it. We did not encounter any heavy traffic during my taxi ride. We arrived at my destination and the base fee was $10 more than the estimate. It wasn’t the driver’s fault so I kept the default tipping option which came up to $3. All included this was the same price as the Uber on a rare 2X surge. Not impressed..Version: 2.12.0
✓ Spins forever and does nothingThe first screen asks for your cell number. I entered mine, and the spinning “loading” wheel just hung out for like 5 minutes so I closed the app, re-opened and tried again. Same thing. Twice. Deleted it. What a shame. I noticed different cities all have their own, too. Why doesn’t Blueline just make one good app for all the cities instead of Hamilton and Durham doing their own? Pool resources to make things better!!.Version: 4.11.0
✓ Does not work on small screenI have an iPhone SE and I cannot use most of the features because the buttons and menus don't fit the screen and the screens don't scroll. For examples: I cannot prebook because after selecting the date and time there's no button to confirm; I cannot add a credit card because after entering the CCV there's no button but Cancel….Version: 2.16.0
✓ Good app but use with cautionIf you are using a taxi, using the app is better than calling for a pickup and trusting that someone has been dispatched. Two warnings: (1) the app will charge 15% tip by default even if you choose not to tip and dismiss the tip pop up after the ride. Your receipt will show a $0 tip. You only see it on your credit card bill if you compare to your receipt. Response from Blueline “Please make sure to adjust the setting for the tip on the App because it will automatically charge 15%.” (2) The app provides an estimate based on a route, and the estimate seems accurate. However, taxi fare is based on length of route (unlike Uber/Lyft which are block fees). If the cab driver takes you on a milk run, you will pay more than the estimate. Look up the shortest route and direct the driver to take this route to avoid higher than estimated fare..Version: 4.3.0
✓ No longer works (iphone SE)App suddenly required me to re-login to verify my identity and then completely stopped working (loading to a white screen only) in the middle of my morning commute. Luckily, a cab had already been called, but this app was my go-to for transit, and now it’s useless. Uninstalling/redownloading the app also did not work. Very disappointed, given that I have a modern iPhone SE..Version: 4.5.1
✓ You guys scamming people 🤬You guys are scammming people.Version: 4.10.0
✓ App issuesYour kind driver first did not have my destination address, then did not know that I had paid on line before the trip Not sure if it is the app or driver training.Version: 2.4.0
✓ Wait timeI can’t tell if the app is horrible or if it’s the drivers, on multiple occasions I’ll book a driver and the wait time for them to get here says 3 mins, 20mins go by and it looks like there car hasn’t moved an inch this is extremely inconvenient because on multiple occasions it has caused me to be late, including today.Version: 4.7.0
✓ Pre-book not functionalThe app overall is very easy to use. Please fix the pre-book option. Once you put in the date and time there’s nowhere to click to save the changes. You can either “reset to ASAP” or X out of the calendar window. Neither of these options let’s you save the desired date/time. I prefer to pre-book taxis and so this feature is a must for me..Version: 2.16.0
✓ Trip scheduling failedTried scheduling a ride for later in the day, and the app confirmed the time, but then sent a car right away ???.Version: 2.18.0
✓ Bait and Switch. Tip without prompting.UPDATE - 15% tip was set as default. Set it to custom before you take any ride. Cab service was good. App is deceiving on multiple fronts. Estimate - 25% higher actual fare on a perfect 3 am morning. App est $50-56 before I booked. Actual fare was more than $70 on a clear morning with no traffic all the way. Tip - Upon checking the email receipt, a 15% tip was added without my consent. Tried to give local taxi a helping hand against Uber, Blueline Taxi app managed to turn me away for good. Fool me once, shame on you. Never again..Version: 4.3.0
✓ Overcharged as alwaysThe driver was great and friendly. The ride was smooth. But once again the app SERIOUSLY underestimates the actual cost..Version: 4.1.0
✓ Bad choiceVery expensive.Version: 4.0.0
🙂 Blueline Taxi - Ottawa Positive Reviews
Blueline Taxi - Ottawa works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Blueline Taxi - Ottawa.
⛔ Blueline Taxi - Ottawa Problems
