- 88.8LEGITIMACY SCORE
- 89.3SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Omo: Healthy Weight Loss App App Complaints & User Negative Comments 2024
Omo: Healthy Weight Loss App app received 211 complaints, negative comments and reviews by users. Have you ever had a bad experience using Omo: Healthy Weight Loss App? Can you share your negative thoughts about omo: healthy weight loss app?
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Omo: Healthy Weight Loss App for Negative User Reviews
✓ Maybe somedayThis app has potential for the future and has a lot of things that “could” be useful.. but right now it’s not executed well.. The scan feature in the meal log has all the calories and/or serving sizes wrong a on almost all items. And I’m talking everyday name brand items not some obscure off-brand thing. So you both have to go in and correct your macros, calories and meal details.. you have to report every item for review. And type in what is wrong for them to correct … So right now we are paying for the feature and doing the work for them. It would take less time to use My Fitness pal.. even the free version of it has calories correct on most items. I’ll probably continue to use it thru my trial and the cancel because it is not convenient and taking up a lot of my time that I was trying to avoid by down loading this app. I emailed about the issue and got a robot response …. When I told them that didn’t answer my question a person answered and advised me to just do what I was doing and report every food … seriously?.Version: 2.56.1
✓ ScammersI was trying to purchase a 1 month trial through their website, as I was clicking to “confirm purchase” a pop up for their premium came up. They took both the trial money and the premium money from my account ($100nzd) .. when I emailed to say what had happened they refused to refund me! Please stay away from this company!.Version: 2.64.3
✓ UpsetI downloaded this app and it never gave me any notice of when a free trial was up and the subscription would be charged. I used for a few days and didn’t like it. Was good to cancel before trial was up. I went into my Apple subscriptions and this wasn’t in there. It was no where to be found. I could not find anywhere to cancel. I have sent a message through the app to them 3x and. I response. Then I got charged for the subscription. My bank flagged as possible fraud too. I still have no response from the many times I have tried to contact them through the app and website. I will be contacting Apple to see if there is anything they can do and if not, at the very least tell them what happened so they are just aware of how this app is operating, they don’t answer you when you contact them, they have no notice of when a trial was up and a subscription would be charged, and that the app is no where in the apple list of my subscriptions to even cancel that way..Version: 2.55.0
✓ Misleading-ScamOkay so I NEVER post a review, so gurl it’s that bad- How is the “seven-day free trial” is not actually free??? why did I get charged on the day of accepting the seven-day trial? also, I completely agree with the rest of the reviewers who said their website is designed in a way to get money outta you I signed up and agreed that IF I liked it after seven days I would pay, that’s the logic right?? then why am I charged on the same day? and I tried to get a refund and the support team offered me a free one-year subscription?? clearly, I didn’t like the app that I cancelled the SEVEN DAYS FREE TRIAL. I got also one of the features which was on being all hyped up and that is not on them- but for the subscription I was charged wrongly and I got no refunds and their support team wasn’t very much supportive either. anyways if you guys are planning to lose weight I wish you a happy and healthy journey and I hope you achieve your goal whether with this app or another free app :)) <33.Version: 2.61.0
✓ Absolutely terribleI never write reviews on anything really but this app is ridiculous I tired the week trial and it was horrific made things even more complicated and with work and life happening it wasn’t realistic how much the app wanted from me. even worse it is basically impossible to stop your subscription I have tried emailing them and contacting them to no avail. I tried before my renual date was up and waited still haven’t gotten an answer and they have tried to charge my card again. No idea what to do, stay away from this app! if I could I would give it 0 stars..Version: 2.64.0
✓ DON’T INSTALL THISThis app is very scammy. They try to charge you for a full membership even if you cancel in the trial period and have deleted your account altogether. They have been trying to charge my bank for the past 2 days. Luckily I haven’t had money in my account so nothing has gone through. There are many other apps that provide the same features for much cheaper and with better customer service. Many of the other reviews have experienced the same thing..Version: 2.62.1
✓ Not worth the moneyI decided to try this app as it seemed promising in assisting with improving health and tracking habits. However, it does not really do much more than a similar, free or cheaper app would be able to do. Basically tracking meals (not a lot of variety and decreased accuracy for the bank of foods, even with scanning the label). Some useful information on food and crating habits, but nothing that you couldn’t find elsewhere online or again in a free or cheaper app. Attempting to discontinue the subscription was complicated and not transparent. As the app was not listed as a subscription in my phone, nor was I able to locate where to manage subscriptions in the app, I was changed for an additional month. When requesting a refund, I was refused and offered to pay for a “lifetime” subscription. Don’t waste your time or money on this app.Version: 2.53.0
✓ HUGE SCAM!!Do not install this app or give it any of your personal details unless you want to be scammed hundreds of dollars..Version: 2.58.0
✓ TerribleNot at all what is promised. Horrible customer service. Not worth it at all! Would give it 0 stars if I could!.Version: 2.56.1
✓ Do not download this app and never use itHad very bad experience, i bought a week plan which was £0,50, and in few seconds had notification of another payment of £79,20, which i never accepted. Been complaining about it to customer service and they refused to pay back, they decided to refund me £0,50, but amount of £79,20 not, which is unacceptable, how you can refund just one payment and who decided which payment should be refund. If i knew that it will costs this amount i will never buy anything from them Highly disappointed and my advice is to never use this app. I will still complain until i will not receive my money back, that’s not fair how they treat customers..Version: 2.57.2
✓ Unreasonable customer supportBe careful when choosing the 7 day trial. I was given a number of upsell options and accidentally confirmed a $79 3 month purchase, not at all my intention! I politely emailed the company within a FEW HOURS of making the purchase explaining my mistake and asking for a refund. They said No! I find this very unreasonable. I hadn't even had a chance to look at the app. Their reason? I signed a contract. Yes, that's true! Yet - strong, positive, people oriented companies make exceptions all the time. We are human, mistakes happen. If I had the app for several days, I could see the issue. Being offered updates when checking out is often confusing and in my opinion, a sneaky way to trap people into unwanted purchases just to make more money. I am disappointed that the customer service values are not consistent with the helpful, encouraging app image. Also, I find it to be quite similar to Fitbit. I would recommend doing the 7 day trial if you are uncertain - just be careful checking out..Version: 2.63.1
✓ Be sure to cancel free trialIf you sign up for the free trial and become uninterested, be sure to cancel within the given time as they refuse to refund once your card is charged. I am in the Navy and was at sea for a week when the trial ended, when I requested a refund they basically told me “tough luck” and kept my ~$80.00. Very poor customer service..Version: 2.61.0
✓ Don't buy itIt's a pretty mediocre app and has many issues as previous reviewers have already mentioned You'll sign up for a period of time and then find they automatically take payments from you which despite their claim they are clear and transparent about at the beginning - they are not. If that's going to happen it should be in big letters right upfront but of course that wouldn't suit their sneaky business model! I have made contact three times and heard nothing back. I imagine this is because I requested a refund for the money they took from me at the end of the period I paid for to automatically renew which I didn't want. They hide behind a load of legalese on the app when they talk about refunds which basically means 'up yours' it appears. The app itself is not engaging and really won't support weight loss unless you're obsessed with logging everything you do so you have no time left to eat! Who has time for that anyway?! Dull little messages pop up about every four hours telling you to drink water and that's about the sum of it! Rubbish and very sneaky hidden recharge system. Don't get into it. I'd like to think they might behave better in the refund issue to maintain some sort of decent reputation but... That remains to be seen 😡.Version: 2.59.1
✓ SCAMMERS!!This App is a scam. They lure you in with a free trial and then you unknowingly get debited with $79 !! They don’t have any form of communication other than electronically generated with fictitious names. They need to stop stealing money from hard working people! Disgusting excuses for humans!.Version: 2.58.0
✓ Can’t Unsubscribe!There is easy way to unsubscribe! The marketing is deceptive. I’ve just paid over $110 Australian ( the marketing doesn’t state their price is in US$..) Now I’m trying to unsubscribe and spent 40 minutes on the ap and the website unsuccessfully. I’ve sent an email asking them to unsubscribe me. Lets see if they will do it. It’s a nasty way of doing business…..Version: 2.58.0
✓ PleasePlease make cancelling easier. I have emailed you already so please mae it a faster action. Thank you!.Version: 2.62.1
✓ Il charge meme avec l’abonnement annuléJ’ai essayé la période d’essais d’une semaine, en donnant 10$ parce que l’app avait bien, et j’ai tout de suite contacter le support parce que je n’arrivais pas à trouver la façons d’annuler mon abonnement. Et meme après avoir annulé mon abonnement le paiement à été prit sur ma carte et la réponse que j’ai eu est qu’il ne font aucun remboursement… je suis extrêmement déçu. J’essais de voir avec le support encore. Je vais modifier mon avis si j’ai du changement à ce niveau là..Version: 2.64.0
✓ Money snatchersTotal accident of purchasing premium even though they offered a 7 day free trial, on the same day they tried to get me to purchase everything else on top. I was sick of the payment screens and tried to skip through which I don’t recommend because this is how I was charged $60. I tried to get a refund but nope, they won’t allow me even within emailing 5 minutes of purchase. Money snatchers! Didn’t even get to see if the app was worth while before charging me!.Version: 2.59.0
✓ Charged payment without consent and refusing contactLike many other reviewers, unfortunately this happened to me too. Which speaks a lot to the companies disgusting “marketing” tactics and horrendous customer service. I opted for the 50p 7 day trial, the next screen offered a 3 month plan or something and I opted for no. This screen kept reappearing (an awful pestering marketing tactic) to which I kept saying no because it was trying to charge me but it repeatedly popped up so many times. The wording was also not clear, making it confusing as to how to get off this repeated pop up without being charged. Somehow, I ended up being charged £36 because of this disgusting tactic, without even needing to put my card details in (i’d already apple payed the 50p for the 7 day trial). But i was not asked for my card details again, and thus they have taken £36 out of my account without my consent. I have tried to contact their “support” team numerous times to get a refund for this as I did not consent to it. I have heard nothing at all! I have chased it up multiple times. I have bills to pay, and to charge without my consent is disgusting. And even worse to not hear anything back! Vile scammers.Version: 2.63.1
✓ Crappy serviceI have messaged a few times now and asked for my subscription to be deleted. I have not received a response at all. I also tried deleting my personal data by following the apps Instructions but it wouldn’t let me ! Seems pretty dodgy too me..Version: 2.52.0
✓ Don’t do week trialI was just charged for a years subscription that i did not want after trying a ten day trial ….i want a refund.Version: 2.64.0
✓ Scam! Do not buy even for a week trial!I don’t usually leave reviews on apps but I will write one for this. I initially opted for a £0.50 one week trial. After looking at the app, I realised it wasn’t anything special. They do give you a fitness plan but they were very generic. So I deleted the app thinking that was that until I was billed £70~ a week later. Turns out buying any trial means you are automatically subscribed to their plan. They did mention this but in small fine print writing. Well isn’t that a strategy used by scammers? Yes, because THIS APP IS A SCAM. I cried a lot because £70 is a lot of money and as a student who barely survives on meal deals, that is a lot of money to lose! I asked for a refund, but they would give me one. TLDR; do not buy, do not use. ITS A SCAM..Version: 2.63.1
✓ Please don’t buyI’ve tried a lot of apps that support weight loss and there are much better options available than Omo. Their ‘psychology’ based approach and gamification is clearly ripped off from Noom; only not so good. The food logging is extremely clunky and the library of foods already searchable with nutritional info, at least in the UK, is very limited. There are also few tools such as recipe builders to help if you regularly cook from scratch. I ended up using MyFitnessPal to determine what info to log to Omo; pointless. Finally, I’d agree with others here that the developers seem to have invested their efforts into the business model. I was ‘suckered’ into buying a year up front. Nothing illegal here; just pretty manipulative marketing and a failure to deliver against the promises made about the product. As this app will not support my goals, I will be writing my investment off and deleting my data and account. Please think before you buy. There are much much better options out there if you care about your health and wellbeing..Version: 2.62.1
✓ DO NOT FALL FOR ITAs others said, this company is NOT reputable. If you “contact them for a refund” like on their website they pull out all these terms and conditions that were not explained during sign up that basically protects them from most refund requests. The customer service is AWFUL and so condescending, just keep responding with the same article and saying that by even pressing the start button you are agreeing to the terms and conditions before you even see them. My Customer service rep Jules just kept offering the app for free but for varying lengths of time, one year, then lifetime, blah blah blah. She basically just emailed me the same response over and over ignoring the things I was telling her. So frustrating. I started a trial and when I went to check the confirmation, they had refunded the trial and charged me to a plan and meal plan that I did not select!!! I am disputing through apple since customer service was no help. STAY CLEAR!! They are definitely aware of the misleading nature of their website and sign up process but don’t care since they’ve protected themselves from anyone getting their scammed money back. Do not sign up!!! So many other free or cheaper options that will ACTUALLY care.Version: 2.58.0
✓ SCAM!!!!!I’d do negative 5 stars if I could!!! This company will trick you into thinking you’re signing up for a 7 day trial for ONLY 50 CENTS, but they actually charge you $80 for 3 months and it doesn’t tell you that while signing up. They refund the 50 cents, THANKS A LOT FOR THAT. The only way to get ahold of someone is through email, I’ve tried to get ahold of the merchant well tech as well and have not been successful. Once you send an email they tell you they will get back within 24 hours and THEY DEFINITELY HAVE NOT GOTTEN BACK WITH ME IN THAT TIMELY MANNER. I have checked my spam folder as well, and NOTHING. My only luck is that I can hopefully get my money back through my bank. DO NOT SIGN UP FOR THIS APP!! Plenty of other resources you can use that are 1. FREE and 2. Reasonably priced and won’t trick you into paying for something you’re not aware of..Version: 2.63.0
✓ Waste of money and timeI saw an ad on Instagram and the photo was of human design (this has nothing to do with human design) plus I filled out info to get my “plan”. It literally gives you nothing! Just calories you should eat per day and exercise. I will go back to fitness pal..Version: 2.62.0
✓ DO NOT DOWLOANS! ITS A SCAMM!!THEY ARE SCAMMERS!! DO NOT download the app or pay anything. not even the $0.50 they offer you for a 7-day free trial. They end up charging you $124 and when you ask for a refund they send you $0.70 cents. There is no way to get your money back and IT'S NOT WORTH IT!! Bad service, bad attention.Version: 2.63.1
✓ TOTAL SCAMI opted for the 0.50p 7 DAY TRIAL this company then took the full almost £80 from my account and sent me a receipt displaying the fact I’d paid 50p and didn’t need to pay anything more til the end of the trial… they have since ignored my emails and social media pleas, I have left reviews everywhere possible and want to try and save as many people as possible… this company are also being reported for fraud since putting me through this and taking money in such an abhorrent way AVOID AVOID AVOID.Version: 2.59.0
✓ Do NOT buy!! Beware.Content is highly basic and you do not get a great deal for your money. Beware of signing up for a “free trial” as you might imagine you have cancelled the auto renewal to be told after £50 plus has come out of your account that you can’t now cancel or have a refund for something you haven’t used or do not plan to use. Total money making scam to make it so difficult to cancel. I would email them to cancel and not trust cancelling yourself as you will not get a refund. Total lack of customer care..Version: 2.61.0
✓ Barley did a trial run hereI decided to do the trial run while seeking every other opportunity to help me loose weight I barley used the app I maybe logged 3-5 meals total and maybe some water intake end result I ended up not liking the app so I proceeded to find out how to cancel this before I get charged so much and I couldn’t for the life of me find out how to do it so I finally emailed them to which they said they won’t refund my money and instead will just give me a free year I don’t want a free year I don’t even want the year I paid for that I didn’t want to pay for because I didn’t like the app so basically don’t press trial or anything because before you know it your trial is over by 1 day and you email for a refund and they will take your money I don’t want anything else other than a refund !.Version: 2.62.0
✓ Scammers!Stay away ! No customer service ! Horrible.Version: 2.64.0
✓ Just a calorie tracker that you can get for free elsewhereAbsolutely not a personalised program as advertised. I’ve cancelled my subscription within 2 hours of downloading the app. No meal plans or personalization at all. Just reminders to drink water, do more steps and log my food intake. Waste of money. I already have a calorie tracker app that does the same thing. All foods listed are American and useless to me since I’m in Australia. It didn’t “not meet my expectations”. It is not what you advertise..Version: 2.61.0
✓ 0 stars.Well 1stly I want to say to everyone and anyone who would consider purchasing the app. This company is extremely unscrupulous and is out to rip you off your hard earned money. Every review speaks volumes. If a company values its customers then it should seek to reimburse every person for whom they have mislead into paying a full subscription fee instead of a trial amount. I want to make this clear I have no interest in looking at the app as before use if you are unwittingly being duped into paying a full subscription fee then that’s it why would you go any further. See the reviews on trust pilot, on here. It’s so clear that every customer has experienced the same issue hence why this company has only 1 star. Very certain that 0 stars is what everyone seeks to put. So please read all the reviews before paying for any trial and I would strongly suggest avoid avoid avoid..Version: 2.62.1
✓ No unsubscribe option in appTerrible app. I’d give zero stars if I could! There is no unsubscribe option in the app itself (Apparently you have to go to their website). This is misleading as it looks like there is no auto renew on your account after your 7 day trial. They then take £79 out within the 7 days. Appalling service and totally unethical. I didn’t even use the app in the trial and now they are refusing to refund the £79 even though the payment is pending and I contacted them within 2 hours of the notification from my bank. Why would they not allow an unsubscribe option in the app other than to mislead you? No one would go to a website instead of the app - that’s the whole point of the app!! SCAM!.Version: 2.60.0
✓ ScammersTried cancelling the free trial the day it was ending, however there’s no way to cancel within the app. You have to send an email, which isn’t the easiest thing to find an email address. Send an email to request cancel the day my free trial ran out (I was charged $110 aud!) asking for a refund as I don’t use the app. It was literally on the day I was charged for a full year ahead. I feel totally scammed. These tech companies have no soul..Version: 2.61.0
✓ Very MisleadingI really should have read the reviews first before I gave them card details. Seems like they entice you to try the app for 7 days at 50p, but make it very easily missed that you’ll be charged upwards of £70+ for 3 months. Absolute extortion! The app has literally the most clunky features that you can find in most other FREE apps that work properly. Their business seems to have client satisfaction as the main value, but they like to operate under misleading pretences. I’ll probably get a response from the developer saying “we’re sorry to hear you’re feeling this way as client satisfaction is our main value” but they’re just empty words. First glance at a review like mine posted over 2 months ago show the company is not interested in changing their operations, as NOTHING HAS CHANGED..Version: 2.64.0
✓ Don’t tryVery disappointed. My Fitbit does not sync with the APP. Emailed support, no response, except to say they are busy. I have canceled my subscription and requested a refund..Version: 2.65.0
✓ Want my refund!It was said there was no renewal and then all of a sudden I get an additional charge, 3 months later. Then you make it almost impossible to find where you need to unsubscribe. It’s been two days I’ve been sending emails requesting my refund with no response. Do not down load this app, not to mention I didn’t lose any weight using this app.. steer clear everyone.Version: 2.62.1
✓ Money GrabI signed up for a 7 day ‘free’ trial and agreed to an add on. I was immediately charged for the add on. I want to cancel and am told to do that through my iphone subscriptions. Well a payment hasn’t go through and it does not show in my subscriptions so I can t cancel during the 7 day trial. Oh and they say I didn’t sign up for a free trial as they don’t have one. I know what I clicked on. No refund and no way to cancel. Might be a good app but lousy backend..Version: 2.62.0
✓ TerribleScam, never buy worst thing ever should be off App Store.Version: 2.64.0
✓ Terrible customer service! Charged over 100 can’t get in appI wanted to do the 7-day trial!!! When I got to continue to the 7-day trial, the app froze on me! So when I tried to go back in app it wouldn’t let me , I got dinged from my bank they not only charged me for the .50 cents for trial which was fine! But they charged me two separate things which was over 100 dollars! I have been back and fourth emailing them trying to explain what happened that I can’t even get back in the app! They will not refund me. But when I can’t even get back into the app after it froze! And tried also to redownload! This is absurd! I really don’t even want to give this 1 star! 0 zero stars! Custer service is horrible! Looks like they just want to take your money! Very disappointed!!!! You people say the same thing over and over but when I tell you it froze when I clicked continue to 7 day trial for .50 cents that was it no mor screen after that. I did not click skip trial!!!! Ridiculous! Took over 100 dollars from me!.Version: 2.63.0
✓ Very unhappyI signed up for the free 7 day trial and wanted to cancel it within a day. I have tried over and over to cancel with no luck in the app. I have looked at Apple subscriptions and it’s not there either for me to be able to cancel. I was then charged for the subscription even though I have tried to cancel many times and when I went to request a refund it won’t allow it because it doesn’t come up in the apple subscriptions area..Version: 2.44.0
✓ Cancel subscriptionThere is absolutely no way to cancel this sub. Do not try for 7 days. Messages won’t send to support from app and sun doesn’t show up on Apple so you can’t cancel. Developers always have some excuse but there is absolutely zero way to cancel the auto renew. I tried the 7 days and it’s not for me BUT I CAN NOT STOP THE AUTO RENEW! TOTAL SCAM!.Version: 2.52.0
✓ Do NOT subscribe!!The app is NOT what it is marketed as. It is absolutely weight-centric, restrictive eating and calorie counting focused. For example, the very first activity, intended to get me to weigh myself daily (triggering!!), was to give myself a reward for doing so such as watching TV! If you are looking for a genuinely new approach- this is NOT it!! Also, once you sign up, it is NOT POSSIBLE to cancel your subscription in the app. The app directs you to the App Store settings, but this is not where subscription is held. Only option is to contact them to seek cancellation. No amount of complaint will get subscription refunded. It’s like you are talking to a robot. On the upside, if you do seek cancellation, the first thing they do is offer free life time access. So there is really no point maintaining a subscription when they will give it away for free. DO. NOT. SUBSCRIBE!!.Version: 2.58.0
✓ DeceivedAfter signing up for a seven day, trial, and then accidentally hitting a button for a full subscription, and requesting a refund within a minute of doing that which was denied. They constantly keep on saying that the terms and conditions of the refund policy is subject to certain rules, but there was no option of reading that before that button was hit. Now I don’t have access to my full subscription at all and the app wants me to sign up again even though I pay for a full subscription by accident. I think this is a big’s scam. Be aware!!!!.Version: 2.63.1
✓ App support PLEASE CONTACT MEI liked the app but couldn’t afford to pay for it anymore so I decided to cancel my subscription, a few days later I get an attempted charge notification of over $80 from this app, I went onto the website to see if I didn’t cancel my subscription properly, but it said there was no active subscription. So I went to look for a support number or something and there was absolutely nothing. I don’t use the app anymore I don’t even have it downloaded, but the app is still trying to charge me!!.Version: 2.58.0
✓ Cancel subscriptionI just paid for trial to see how this app works. It was around 2$ but now it is impossible for me to cancel subscription. They are charging me $80 per month. I have been emailing them asking how to cancel the subscription as well. No response from anyone. They are just trying rip off customers. And when I try to cancel the subscription it shows I have no subscription as well. Can you please fix this.Version: 2.62.1
✓ Will not give you a refundI have read through some other reviews and it is a clear pattern that omo is not willing to understand your situation and refund you. before paying for the £.0.50 weekly subscription, you are repetitively offered full price options even when you say know and literally BOMBARDED with notifications. when i used apple pay to pay for the 50p subscription option it charged me FULL PRICE. i have emailed 5 times and NO RESPONSE. terrible customer service, and i am still awaiting nothing less than a full refund..Version: 2.63.1
✓ Total scamI have never written a review for an app, but given the utter lack of anything worthwhile in this app, I felt obligated to write a review to warn others not to fall for the instagram scam and waste your money. This can only be described as a stripped-down version of Noom- a version that comes with zero tangible advice, and absolutely no real support. The interface is cheap- you are directed to write in an outside journal as opposed to writing in the app itself- there is no vehicle by which to save the thoughts that they “help” elucidate. Their guides, which are an additional cost, can only be described as drivel from an 8th grade health textbook. And, you cannot cancel through iTunes- you can only cancel on line. When you request a refund, they refer you to their policies, which you accepted. So, you cannot, in any way get your money back. Run away from this absolutely worthless platform..Version: 2.52.0
✓ Scam! Don’t connect any credit cardI signed up for a one week trial for 50 cents and don’t recall reading anything about auto renewal for $79. I checked my apple subscriptions and it wasn’t there and there wasn’t an option to cancel in the app so I figured I’d use it for a week and leave it at that. Well it turns out it’s just like Lose It, which I already have. And then I get automatically charged $79 for 3 months! I complain that I don’t want it, haven’t even opened it and they claim I agreed to the terms. Whatever fine print is there I didn’t see it. I’m not stupid- I always assume Instagram ads are sketchy and I would never agree to such an expensive app. And no refunds even before the trial runs out? They know what they are doing, scamming people to click a simple button to give their rights away. Very disappointed..Version: 2.58.0
✓ Be careful!It says 30 day money back guarrantee but you have to read ALL THE TINY FINE PRINT!!! I paid for the app then realised that I cant actually follow the meal plans for a number of reasons. Plus before purchase they dont tell you what the whole app is about. Once I downloaded the app after paying for it I realised this is absolutely not for me. I reached out for a refund and they said the only way I can get a refund is if i follow the diet for 30 days, log every single meal, count all the calories on a daily basis, log all my daily exercise for 30 days and then prove that after following and logging everythign for 30 days in a row from the day I purchased it and if I have not lost ANY weight then they could give me a refund. Insane!!!.Version: 2.48.0
✓ Free trial cost me $90The website tricks you into starting a free trial then suddenly you have a credit card charge for $90 for a three month auto renewing membership. I have written to the support team and visited the website to unsubscribe and I see that I'm already unsubscribed so now I'm extra confused. Just waiting for my refund..Version: 2.63.0
✓ SCAM DO NOT DO TRIAL OR MAKE ANY PURCHASESZERO STARS! I purchased a fifty cent seven day trial for this app. I went to cancel prior to the subscription renewal and there was NOWHERE to cancel the subscription. The app has no option to cancel, nor did the subscription pop up in my Apple subscriptions making it impossible to cancel. I reached out to their customer service after being charged $70 and they are arguing with me stating that I made the purchase on their website so I had to cancel in the same manner??? I had never even been to their website. Why would I go out of my way to exit the app to go complete my purchase on the website when I could very easily do that in the app? That doesn’t make any sense. They are refusing to refund me. I have reported them to Apple App Store and my credit card company because this app is a total SCAM!!.Version: 2.63.1
✓ SCAMMERSMisleading marketing. In other words SCAM. Requested a refund immediately and the company refused. All you need to do is look at all the one star reviews with the same problem as me. Appalling customer service too- not even reading my email correctly and gave a “generic response”. This company should be instructed to change the way people make in app purchases! I bet they reply to this comment with another generic response something along the lines of contact our customer service team (which I have already done and they didn’t actually resolve my issue)..Version: 2.59.1
✓ Refund denied.I was charged today for the renewal. I never received a reminder email to have the opportunity to decide if I wanted to renew or not! I contacted them and they won’t give me a refund even though I emailed as soon as I was charged instead they offered lifetime access!! Why would I want access if I’m asking for a refund because it didn’t work for me. Because I don’t want to use the app! Usually when a customer asks for a refund apps and membership accounts are flexible and work with customers. Not this time! I won’t be getting a refund for a service I will not use for the next 3 months. So before you sign up make sure you set an alarm or something to remind you of your renewal date in case you don’t want to do it again. Otherwise you will find yourself in my spot! Paying for something you won’t be using..Version: 2.57.2
✓ Billed after deleting appI was still billed $130 nzd after delteting the app for only paying $0.50 for a trial if there is anyway to get my money back tell me (Not happy).Version: 2.60.0
✓ Scammers!!!Scammers.Version: 2.59.0
✓ ScamTerrible app that is a money-grab. They charged me for a subscription I never wanted and refused to refund it although I did not use the app. This is a money scam!!!! Avoid at all costs..Version: 2.61.0
✓ Awful customer support and SCAMI tried to cancel app within 7 days trial by sending message directly from the app as well as 3 emails. Finally got a message a week after charges had been put on my credit card that renewal was cancelled but I would not get a refund ..Version: 2.63.1
✓ ScamThis app is set up to scam you and they know what they are doing don’t bother asking for a refund cause this is what they expect crazy that it’s a sponsored app on google when it is not ethically correct Also they ask if you want to use the app free for a year it’s all a marketing strategy.Version: 2.64.3
✓ Steals Money and misleads CustomersI was charged $79 after my free trial for a 3 month subscription while using the Apple app where it states $29 for 3 months. I complained to Omo that their pricing is misleading. They refused to give me a full refund. I complained to Apple who support this company, they did nothing to help me. I have complained to the bank and hope that they will give me a refund. DO NOT INVEST MONEY, TIME AND ENERGY INTO THIS APP!!!! This app should be removed from Apple!!!.Version: 2.62.1
✓ Awful customer serviceI paid $40 USD and wasn’t even able to access the app. If you purchase through the Facebook link it doesn’t link to your Apple ID. I’ve literally sent 6 emails and paid all that money and didn’t even get to try the app out. And every time I email them that say oh your free trial (it’s not free you have to pay $3 USD) has ended so there’s nothing they can do. Sooooo frustrating!! The courteous and professional thing to do is to give me another week trial which is what I paid for..Version: 2.55.0
✓ SCAM DON’T SIGN UPTHIS APP SCAMMED ME AND STOLE $132 FROM MY ACCOUNT. I DIDN’T SIGN UP FOR A SUBSCRIPTION AND THEY STOLE MY MONEY. CAN’T GET A HOLD OF ANYONE!!!!.Version: 2.64.2
✓ FRAUDWithout telling me the app tried to bill me $120 however my bank account blocked the transaction due to possible fraud So I ended up cancelling my subscription so I don’t get any other payment taken out at around 3:40pm EVEN WITH THE CANCELLATION my bank blocked another transaction of $120 an hour after around 4:30 pm when I litrlly ended the subscription which made no sense Do not purchase it’s not worth it.Version: 2.59.0
✓ Very DisappointedPurchased 3 month subscription to this app but was charged for the subscription plus a .pdf I did not request or order. This was an error on their end. I decided to immediately end the subscription & receive a refund for the app purchase and the unrequested .pdf I was charged for. When I contacted support (which was, to their credit, a simple process), they were willing to refund the subscription cost but not the unordered pdf I was randomly charged for. When I said I would file reports w/ Paypal and my credit card, my case was escalated to a supervisor & I was refunded the cost of the unrequested item. Also, when making my initial purchase for about $26 dollars for a 3 month subscription (the price for the app in big print), I noticed in fine, lighter colored print, that there would be a charge of around $57 at the end of the subscription? That seemed weird to me. Additionally, when I was cancelling my 3 month subscription, I was offered the same deal at half the price in order to not leave—what?? Very disappointed, as I was looking forward to this service. The app itself has pretty good content and a calorie/macro counter a lot like others available out there. Just too many hidden charges (including automatic subscription renewal), and with the resistance I met with being charged for something I didn’t order, I didn’t feel I could trust them..Version: 2.55.0
✓ Not feeling for meThis may be a great app for someone else but i thought it would be more directive. by saying this i thought it would give me plans on what i should eat and what exercises i should do. It seemed more like an app to log what I eat and it would then tell me if I’ve went over my calories for the day. Which isn’t what I was looking for. I thought it would give me a plan for diet and exercise. Sort of like a personal trainer or a buddy. I am also having troubles trying to cancel my subscription..Version: 2.57.2
✓ Thieves scum of the earth scammer laI’ve signed up for a 7 day trial for $4 . Next thing I know I was charged $79 without my permission. Impossible to get my money back been emailing them and getting no results. Stay away these people are absolute totten thieves and scums . Lots of other people experienced the same . Stay away.Version: 2.61.0
✓ Not for meI subscribed for 3 months after seeing an online ad that made it seem like this app took into consideration hormone imbalances. This is not a tailored app in this way. Although it reminds me to drink water and to log my food and exercise, I have other apps that I already use for this. The constant notifications are not good for my ADHD, 4 days in and I want a refund. This is not going to work for me. It also suggests that I could lose 12 kilos in 12 weeks. I’d prefer to lose the 12 kilos over 12 months and have it be sustainable..Version: 2.59.1
✓ You don’t need an app for this.First of all, the quiz at sign up told me they expected me to lose 10kg in just over a month which is pretty unrealistic (and unhealthy). I figured I’d have a look at it though and since I had the option to trial it for 50p I paid that to see what it was all about. It’s really just a load of reminders to drink water and start/finish fasting at particular times. A few minutes setting up alerts on my phone would achieve the same thing and wouldn’t cost £70 a year. Finally, they really go out of their way to make it difficult to cancel the subscription. The instructions in the app are just plain wrong (it instructs you to cancel it in the App Store, but it doesn’t show as a subscription in the list there) or email them. In fact you cancel on the website. Once you’ve found that you go through a load of pages engineered to make you accidentally continue the subscription..Version: 2.61.0
✓ SCAMWould not offer refund. they charge a lot..Version: 2.61.0
✓ Horrible Customer Service!!I have been trying to get a hold of customer service several times now with no response. I signed up for this app on a free trial. I cancelled the trial and then they still billed me for a full membership at $80 for a few months of access. I have been trying and trying to get a hold of the company to rectify with no success. They provide no phone number to call. I cannot even get into the app to try to reach anyone else (it states my email address is not valid), I've tried password resets in the hope that maybe that will get me somewhere, it states it was sent but I never get anything. It's infuriating and I have no idea how to get my reimbursement or, worse yet, stop payments without getting an entirely new card. I do NOT recommend this company. It appears this is a scam..Version: 2.54.0
✓ Disappointed in app and did not cancel as requestedI signed up for trial. It was a useless app. Nothing there you can't find free elsewhere and it's very expensive. As instructions in PayPal I had to email to cancel trial. No other way provided. I emailed them to be ignored and then charged a ridiculous $80 for 3 months. I complained and asked for a refund but they refused as it's not policy to give refunds! Steer well clear!!!.Version: 2.64.0
✓ No response to contactI have written many times with no response.Version: 2.62.1
✓ DO NOT GET THIS APPIf I could give them a 0 star rating I would. I signed up for a free trial and never allowed any sort of payment. However a few days later they took over 100 dollars out of my bank account??? When reaching out to support they told me that I am not eligible for any sort of refund and tried to offer me "free service for a year" even when I already told them I did not want to continue using their app. DO NOT FALL INTO THIS PLEASE. Save your bank account and use another app that doesn’t have fake good reviews either. Completely disgusted with this company..Version: 2.62.0
✓ Fraud !!They just keep taking your money and saying it’s your fault, lots of reviews on internet about them doing it.Version: 2.59.0
✓ AvoidDo not download this app. I tried it from a social media prompt but I am living with a Brain injury so forgot to cancel the renewal. I emailed the customer services and was told as per terms etc there was nothing they could do. Even though I am not even using the app and cannot diet due to my health following a stroke. I thought that given my extreme circumstances that some compassion would come into play but no. I am not working at the mo so a £70 loss is quite a hit for something useless to me. I know I should have cancelled it but my brain damage affects my memory and planning so I forgot to go and do it. I have suffered as a consequence and to be honest could have done without this stress following my stroke. The app also constantly sends me notifications!! Avoid , there are better apps with better customer service out there!!!.Version: 2.55.0
✓ Multiple charges not authorizedAfter the trial I had cancelled and figured it was a good enough app to try a 3 month trial - that being $39.99 for 3 months. Boy, was that a mistake. I got multiple charges taken out of my account. Been going through the never-ending loophole on how to get refunded, all that “Contact us - Customer support” will tell you is to submit a refund through Apple. They claim no responsibility nor remorse and continue to do this to everyone that makes the mistake of subscribing. Just look up Omo scam on google, you’d be surprised as to how this is still a top recommended company on this app and google. Absolute shame..Version: 2.62.1
✓ Do not trial this appDo not trial this app. This app will lock you into a subscription without warning. It’s very expensive and not as expected for me. There should be a warning before subscription starts. Very expensive so not trial. The end of the trial it kicks into a year long subscription - charged a big amount without warning. *****I do not recommend this app*******.Version: 2.58.0
✓ Don’t use this productI paid for the trial then tried to cancel as the product wasn’t for me. You can’t cancel via the app and I was then charged $120 for something I don’t want and am never going to use. The customer service are not helpful and are basically telling me they have cancelled it now but no refund or even partial refund. $120 is a lot for something I’ll never use just before Christmas. Thanks OMO Just read other reviews now, which basically say the same. I feel pretty stupid for signing up in the first place..Version: 2.58.0
✓ Very poorThis is nothing new. You can get the same app for much cheaper (try nutri check) and it is a lot more user friendly. I was hoping this would bring something new so paid for three months. After one day of use I could see it was not going to be any different, it also kept sending reminders for things I’d already done which was really annoying. Don’t waste your money as they won’t give me any money back despite paying for three months and only having it a day. Daylight robbery..Version: 2.52.0
✓ Unrealistic weight loss goals set by app. Not a true money back guarantee.Just a calorie tracker unless you pay more. And even then the foods listed in the app clearly aren’t checked as the same food has different calories assigned for the same amount eg halloumi cheese. Not reliable as a calorie counter. The 30 day money back refund policy doesn’t apply if you’re unsatisfied upon review of the app purchased. Not a true money back policy just a grab for cash by the app developer. And the goal set by the app (to lose 21 kg in 11 weeks) is completely unrealistic and unhealthy. I’d be surprised if any qualified person was involved in this aspect of the app development..Version: 2.54.0
✓ No responseTried to cancel my subscription through my app account, but the app is in my "purchased" folder. I've contacted these people several times about cancelling my subscription with no response at all. So today; I'll be contacting my bank..Version: 2.54.0
✓ Who uses calories in AustraliaEvery Australian food product is in kilojoules if I actually was using this app to log food instead of importing from an external app I would be wasting hours calculating or asking Siri to tell me for each food there is nothing to change that can change measurements to cm weight to it but not cals to kjs silly failure I noticed someone review about this and was sent a reply about changing the other things with not mention of his or calories so they didnt read. I found the information I've received in my first week of this app was all things I learned from magazines or the internet already maybe I just have been more interested in health then the target market still it hasn't proved worth the subscription for me I got the trial and I now can't find a place to stop it subscribing me when that ends its not in Apple subscriptions or on the omo app itself.Version: 2.54.0
✓ AUTOMATIC DIRECT DEBIT SET UPIt’s a scam, the 50p ‘trial’ payment will set up a direct debit for £79 :( IT IS NOT A TRIAL, ITS A 50p SIGN UP FEE + the annual fee. Extremely misleading and despite the majority of responses by the company replying to people having the same problem as me we are reminded to pay attention to the terms and conditions - but remeber to IGNORE THE SECTION WHERE IT SAYS YOU CAN CANCEL. Written by yours truly, 2 days into the trial and thinking I’d have been better off sticking to the NHS app, basically the same but free ! Massive waste of money, I do not get along with the layout at all. STAY AWAY PLEASE..Version: 2.62.1
✓ UpsetSo I was not impressed with app. The choice for meal plans is good. The lack of no automatic shopping list was frustrating. Some days I just don’t have the time for the recipes they had listed. Other days I have all the time in the world. Giving options for time limit on certain meals would help. It also limits the ingredients. I got to many notifications which I had to turn off. I got no notification my subscription was about to renew. I went to cancel and they told me no refund. That is there policy and they don’t send out renew notices. Which to me is weird. All my other apps do. I can name several that do. They offered me a life time membership at no cost. Which I could have taken but. I’m not going to use. I found an app that does exactly what I need. And cost less then this app. I will it is weird that my credit card did flag them as possible fraudulent purchase. When I had to call them they told me if they don’t refund me that they would take care of the charges. I will be calling them..Version: 2.45.0
✓ DO NOT BUY - unscrupulous companyThis app has hugely misleading with hidden terms. Even if you cancel before your free term has ended, if it’s not within their ‘window’ you will be charged an astronomical amount for the next 3 months. This app is hugely expensive and not worth the money..Version: 2.55.0
✓ Horrible Customer ServiceI can’t even cancel my subscription because the option is not available in my profile. I responded to their email saying that my subscription would be renewed for a year, I wrote them saying I had already canceled my subscription via my iPhone, subscriptions and cancel. They write back that it doesn’t count, I have to log into my account and cancel my subscription there. So I tried, but the option doesn’t exist in my account. I write them back reporting the problem but they insist that that is the only way to cancel my subscription. So I go back and try to cancel my subscription, now I don’t even have access to my account. I wrote them again and asked why the customer service department couldn’t just cancel my account….. no response. Worst service ever. Don’t buy this APP..Version: 2.64.0
✓ Food diary not robust and caloric intake inaccurateOverall I like the app but am disappointed at how lack lustre the food diary has been. Thought by now the dev team could have loaded caloric intakes from the 1000s of restaurant/grocery pages that have them listed. Instead it seems they rely on users to do the work for them with scanning barcodes or manually entering. Also many items have a 1 as the caloric intake Instead of calories per serving. For now, will keep using but if I find an equal app with a better food diary, I might switch. Also there should be an option to copy forward meals from previous days to other days instead of having to type them in every day..Version: 2.43.0
✓ Very unsatisfied.I like the app but it’s just not for me. Also being in australia there’s a lot of items that don’t scan. I have been trying to cancel my subscription but there’s no where in the app, or apple subscription to do this. Have contacted app support twice now via email and no response. UPDATE Now app support say to send an email. I have twice done this an no reply. I think the email address in the app is wrong or not monitored.Version: 2.30.0
✓ Not worth money and not what I excpectedI got weekly subscription without knowing that it will be extended beyond that period. First of all, I did not use it. It Was not what I was expecting. I could do it without the app. Secondly, I realised on the first day of the subscription that money has been taken from my account and ASAP contacted costumer service to tell them I did not cancel it, as I was not aware it will be extended. I asked to refund the money- I know I will not use it. It may be me not checking it properly and my mistake. However, I would expect some understanding from the company, specifically if contacted on the same day of the issue. I was told no refund to come. I paid £80 for app i don't even have on my phone. Lack of understanding or simply money making without considering customers needs/ circumstances..Version: 2.54.0
✓ Beginner appProbably good for beginner… training are very basic. I mistakenly forgot to cancel after the 10 days trial and they would not reimburse. 😣.Version: 2.63.1
✓ Can’t communicate with themI wanted to end my subscription before it expired and Aomori renewed it. I couldn’t find a way to end my subscription and was even told by the app that I had no subscription. But sure enough they charged me again. Am I going to be stuck with a subscription that I don’t want or use for the rest of my life, being charged every year? You say no purchase is made without confirmation. I was never asked to confirm anything so I didn’t confirm anything. Are you calling me a liar? I wouldn’t be doing everything in my power to unsubscribe if I had confirmed the purchase. Omo was not in the Apple app list so I couldn’t unsubscribe there. I went to manage subscription and was told that I had no subscription. So I stopped trying. Bammm! You renewed my subscription. There was nothing I could do to stop it. Please cancel my subscription and reimburse me..Version: 2.55.0
✓ Be careful. Tiny print says no refundsTiny print says no refund unless you follow the program and it fails or you have tech issues. I didn't see this nor did I get a heads up the reocurring charges were to start and ended up having to pay for it. Customer service were not helpful and wouldn't refund..Version: 2.52.0
✓ Scam!Seemed legit on the website Everything was going well with the little quiz until I payed the 0.50 cents . Afterwards it was going on about the trial , I thought I pressed the no button but I was charged 120$! Didn’t even confirm it to me , just took it straight from my account. Disappointed, and trying to get back my money..Version: 2.62.0
✓ Nope.They clearly said that I would only be charged the $3 fee for the trial period and would be asked at the end if I wanted to continue my subscription but that wasn’t the case. $110 was taken out of my account with no notice or option to continue or withdraw from period. When requesting a refund they straight up said no..Version: 2.62.0
✓ DO NOT GET TRIALGot “trail” they charged me the FULL amount… emailed them twice… no response from them. Cannot unsubscribe on app or in the App Store. LITERALLY IMPOSSIBLE TO CANCEL SUBSCRIPTION! Getting no response to emails is really aggravating. Worst app ever! Save you time and frustration. Don’t give any information! I wish I read the reviews first. So I hope this saves someone else!.Version: 2.62.0
✓ Impossible to unsubscribeThis app is impossible to get rid of… the instructions they give you for cancelling a subscription are inaccurate and then when you query how to cancel a subscription using their email contact, you getting a deathspiral of an automated reply pointing you to the same faulty instruction. It should not require a visit to the bank to stop payment to end a subscription… that verges in fraud in my eyes..Version: 2.57.2
✓ SCAMDo not fall for this scam whatever you do, don’t give them your credit card numbers.Version: 2.64.0
✓ Basic AppDownloaded this today in hopes it would have something different and new. It’s less expensive than Noom but pretty much the same thing. Noom does have more structure and lessons. I couldn’t even search for foods on this app to add to the meal tracker. Which feels like the bare minimum of expectations. It doesn’t really explain your “plan”. Once you download the app, you just kind of have to figure it out. No recipe recommendations. Basic calorie counter doesn’t factor in calorie density. Research has found that just counting calories isn’t as effective because it doesn’t take into account the nutritional value of the foods consumed. I wouldn’t say that they give you “skills” either. Overall, not impressed..Version: 2.58.0
✓ STEALS MONEYIf I could give them a 0 star rating I would. I signed up for a one day free trial and never allowed any sort of payment. However a few days later they took over 100 dollars out of my bank account??? When reaching out to support they told me that I am not eligible for any sort of refund and tried to offer me “free service for a year” even when I already told them I did not use their app. DO NOT FALL INTO THIS..Version: 2.62.0
✓ Scam folks and I want my money back!!!This is rubbish and not worth it. Wanted to try the trial and instead had a big chunk of my money taken. I want a refund but I’m sure that will never happen!! 😡sort this out and please don’t send ‘Thank you for your feedback’ it’s a crock! Angry.Version: 2.59.0
✓ Awful, avoid at all costsIf you subscribe to their plan, rather than the trial, you cannot get a refund. There is no way to search English products or record your information in English units so you have to convert everything. They give you a ridiculously false target for weight loss and then there is no graph or anything to show progress! The screen they show here doesn’t exist! There is no access to support. No articles like they show here, just daily click-throughs of banal information we all know. No motivational tips. Constant reminders to drink water even when you’ve logged it. No way to see what drinks you’ve logged other than water…I could go on…. Dreadful app, don’t fall for it unless you take the trial route just to see if you could find it useful, which I very much doubt, but at least you’ll save yourself from being charged the subscription rate..Version: 2.63.1
✓ ScamstersScamming and not returning money back at all when unsubscribing..Version: 2.63.1
✓ ScamIt is a scam, they took my money without my approval and won’t refund me. Never in my life I was charged without confirmation of payment or anything they to took the card for my trial and won’t refund it.(the trial was not over).Version: 2.62.1
✓ Horrible Customer ServiceHi, tried the trial subscription. I just didn’t use the app. I’ll try to cancel my subscription. However, was charged anyway. I sent an email via the app as instructed. Now I have been charged a second time. I have reached out to customer support at least three or four times. I have gotten no response and continue to be charged. Buyer beware!! I can’t even give this app one star. Update: I finally received an email from this company, saying to check my spam folder. However, the email didn’t show up in my spam folder so no they have not responded to any previous cancellation request and I have still not received a phone call or an email stating that the subscription has been canceled. Do not use this app. They are thieves..Version: 2.59.0
✓ ScamI saw this app as an instagram add, saying I could get a 7 day free trial. I was excited to try it and took a lengthy quiz. I signed up for the free trial and downloaded the app. Checked my bank account 5 minutes later and was charged $36 for a meal and exercise plan, I did not opt in for (why would I opt in for that during a free trial?). I reached out to customer support and they said that I did opt into it, so I’m guessing it was some kind of click bait trick I didn’t notice I had clicked. I got the receipt back and no where did it say I signed up for this food and exercise plan, just a trial. And they told me they could not refund me for this even though I immediately cancelled. Be careful using this app there are far better apps out there that won’t steal your money and treat you the way the customer service here did. Reading other reviews it seems others were also baited into this scam, and refused their refunds as well. This company should be reported to the better business bureau. I might do that. I’m on hard time right now and need every $$ I can get, not be robbed by this company, the app isn’t even good. I don’t get how a free trial could cost you $36 ? If I liked the app maybe, but they didn’t even give me the chance to try it before charging me and just by looking at it, it does not look very useful at all. Do I really need a reminder to drink water ?.Version: 2.63.1
✓ This is a scam!Do not fall for this scam. They will not let you cancel on time before renewal, and then will charge you, and when you complain, they will offer you a free year of their crappy App. Their customer service is insulting. They will gaslight you by copying and pasting their ‘terms and conditions ‘, but they fail to explain how is it possible that you are not able to cancel on their App, until after they charged you. I can’t believe they are still in business..Version: 2.64.0
✓ ScamI got offered a free trial and then clicked on the accept and it has charged me $17.00 then and additional $106 and I don’t know if the subscription is cancelled or not as it is hard to get your way around. I have emailed asking for a refund and cancelation. Definitely be keeping an eye on this and hope to what happens..Version: 2.63.1
✓ Didn’t work for meMy schedule shifts from day shifts to night shifts four times a month and shifts are 13+ hours. How imo is structured just didn’t work. It was hard to read on my phone, difficult to enter in my food information, and I’m not tech savvy enough to know how to modify it. Also, don’t have the time or ability to work with support. All the notifications kept interrupting my concentration at work and my sleep on days off. It might work for someone with a nine to five schedule who has time to get help from customer support all the time. Additionally, when I cancelled after seeing a pending charge for another three month subscription they would not refund me that charge. It would have been easy for them to do, but they wouldn’t. So, I’m giving them one star..Version: 2.55.0
✓ Be very careful. SCAMBe very careful when you sign up for the “free trial”. I paid for a 7 day trial and paid 0.50p via Apple Pay. Once the payment was successful it then went onto another page which gave 2 options “continue with trial” “continue with out trial” I clicked the latter as I was starting to loose interest with the previous 2 pages asking for more money. I then got an email to day they are refining 0.50p and have changed me £63 for the full subscription? I never agreed to this. I never authorised Apple Pay to charge me any further and it was not clearly stated on that page of the further charge they will just take without authorisation. I emailed customer service who told me they will not refund me as it is in there “refund terms”. What an absolute scam of a company. Seems that this has happened to a lot of people. Be very cautious of this or better - just delete and report!.Version: 2.63.1
✓ DisappointedI downloaded the app and immediately was persuaded to part with £110 for 3 months. I wish I’d stick to the week trial. The app is mainly appropriate for users in the USA as most of the foods listed are from American stores with the occasional UK product appearing. This makes it very difficult to enter your daily calorie log unless you spend a long time entering everything, which even then is not that easy. Also the app is marketed as very complex program which it is not. In honesty you would better off working out your calorie deficit on a free website and downloading a free calorie tracker app and a free intermittent fasting app, it would do virtually the same thing and cost a lot less! When contacting the support team they were unable to understand this frustration and initially very reactive to my emails, however since I requested a full refund, I have heard nothing!.Version: 2.54.0
✓ Avoid- sneaky fine print $$$Avoid this app. Sneaky fine print. Save your money and download the free app call my fitness pal or see a dietician or naturopath- it will cost almost the same and is more effective..Version: 2.64.0
✓ WorstJust false advertising. The app caught my attention since I went to the website to see what it was like and it came out that I had 7 days free to try the app and I only paid $0.50. I thought it was interesting, which I agreed to because I first wanted to see what it was like, To which I agreed to that, automatically (without my authorization) two charges were approved, one for $48 and another for $63. I contacted the app's support and the only solution they gave me was that they gave me a free year, no. the return of my money, which I explained to them a thousand times that I never wanted to pay that sum of money that was without my approval, that is, they take the money from you and then they don't want to return it and they only want to compensate with a free year, in Serious??? I want my money back !!!!.Version: 2.63.1
✓ FraudstersI signed up for the free 7-day trial period, and the next minute, they took £80 from my bank account! This app is a scam, so make sure to stay away from it. Do not even download it to your device because somehow they have their details and are taking money from it without your permission. I emailed them twice, and all I got from them was an automated response. Please, everyone, do not download this app! I will report them as fraud until the app gets removed from the platform!!!!.Version: 2.59.1
✓ Bad service and try to not refund . Scam!!!Scam!!!! I wanted to sign up for free which doesn't commit me to anything. After the free trial week, I tried to check if I had requested or paid for a subscription. Nothing was visible. A few days later the fees were charged For a subscription that I had not requested I therefore contacted the company for a refund, they responded to my emails trying not to refund and offering me a discount which I refused since the application did not interest me. I still asked for my refund but I haven't had a response to my emails since..Version: 2.62.1
✓ Horrible experienceThis app is useless and they do not clarify anything, Dont sign up for a trial, u will have the full membership cost come out of ur account without consent, support did not help me with this in anyway considering my situation, unable to pay bills. U cant find your membership or detail on the app and they have made it very difficult to use, being completely useless, this could only be used as a food diary..Version: 2.64.0
✓ A farceI just signed up paying $us3 to get the free week, only once I had the app it didn’t recognise me, and simply directed me to fill out the same questionnaire again, then asked me to pick a charge. It didn’t recognise my email address and doesn’t give me access to any kind of contact portal. I might be charged the full amount for this in a week, who knows..Version: 2.58.0
✓ FrauduleuxImpossible d'annuler le compte no nos donner. Nous laisse croire qu'on peu le faire jusqu'à la dernière opération. Impossible de supprimer quoi que ce sois n d'annyler. Et ils m'ont facturer 110,49$ Canadien. Soyez prudent!!.Version: 2.64.0
✓ App doesn’t loadNot impressed. Paid for a month and installed the app and it doesn’t load. Trying a reinstall but not feeling hopeful..Version: 2.29.0
✓ ScamAs previous reviewers have stated they are misleading you. You think you are getting the 50p trial and then next thing you know they are withdrawing £80 from your bank account without letting you authorise payment. So many reviewers have said the same thing yet this company still haven’t taken that in to account and blame the customer. I have been in touch with them and after multiple emails of the same thing saying we can’t give you a refund I have just contacted my bank in hopes they can dispute it. They even think I need a new bank card now. This payment they took has now led me to be overdrawn in my bank account and I have no money. No sympathy from them and most companies would be understanding and offer the refund however this company does not!! Stay away!!.Version: 2.61.0
✓ DéçueLes entraînements ne répondent pas au besoin de ceux qui sont plus avancés dans leur entraînement et leur processus de perte de poids. J’avais demandé une résiliation avant la fin de l’essaie gratuit et les frais ont quand même été chargé sur ma carte. Malgré une discussion avec le service à la clientèle, ils refusent le remboursement. Très déçue de l’application et du service de l’application malheureusement..Version: 2.63.1
✓ If I could give it zero I wouldI couldn’t figure out how to cancel the subscription before my week trial was up and now they won’t refund me even though I canceled it the same day I was charged. They act like they care about helping but they actually don’t. They regurgitate the same answers and refuse to offer a refund unless it meets their insane requirements. So even though I explained that I tried to cancel before the deadline for when I would be charged but all it did was kick me back to the app and did not give me an option to cancel they are refusing me a refund. Every company has the ability to make a courtesy exception and they just refuse to because they want your money. I really wish I had read the other reviews before I tried it. Now, after reading other peoples’ negative experiences with the billing I think this is a scam. Don’t make the same mistake that I did..Version: 2.62.0
✓ BEWAREPlease beware!!!! This app is taking money off vulnerable people. Go back and read all the recent reviews. I was scammed $127... I cancelled my subscription through PayPal. I logged in on the app to confirm my subscription was stopped. And the pop up to renew my subscription comes up straight away with no way to close the pop up, which meant to way to confirm cancellation. Go figure!?? No way to exit it unless you re subscribed!?!???. Hell to the no. Omo you should be ashamed of yourself!!!!!! Give me a generic reply back saying we agreed to thing PLEASE.Version: 2.62.1
✓ Steals money!This company has taken £80 out of my account without my knowing, saying I knew about it! I didn’t even know I was signing up for a subscription as on the app it would still have pop-ups of starting a trial. Very sneaky they just scam everybody DO NOT fall for it!!! In contact with customer services about this issue as in the policy it states you can get a refund if they’re is a technical issue which I have experienced! Customer services do not listen to you and just keep sending you the policy! This should be shut down and we should all get our money back!!!😡😡 Update: contact your bank asap!!!! I managed to get my money back few days later!!!!!!!.Version: 2.62.0
✓ This review is to “developer response”You responded to my review in which you claim “in no way do we aim to mislead or deceive our customers” if this was true then you would take on board the reviews of hundreds of customers who have clear descriptions of being misled. There is obviously a design flaw with your app, which “tricks” people into “skipping the trial”. You also claim “we include a fundamental step preceding any purchase” the way in which you build to taking payment is not fundamental it’s flawed and deceptive and you know this. It has been specifically designed in to misleading people into clicking on what you want them too. The terms and conditions are clear to me, I don’t need your support team to copy and paste then send. The terms and conditions are not my issue. It’s your trickery in which you get customers to agree to them..Version: 2.63.1
✓ Food diary is terribleThe positive to this app is that it has an easy to use interface and brings together work out tracking, food tracking, and fasting into one app. Plus, it has some educational components, but on balance they provide nothing new that’s not out there for free. Workout/activity options are limited (e.g just a generic cardio option, not even an elliptical choice). But the food diary is the worst…so terrible that it diminishes the value of the entire app. I’m shocked at how few options there are for food portions, e.g you cannot break down portions into grams or ounces on many items. It seems like it relies on the user community to populate. There are competing apps out there that are far more robust. And I’m really disappointed in the refund policy. Apparently you can’t get one unless you download it directly from their website. I got mine through Apple. I knew as soon as I played with the diary on the first that it was not going to work for me. Waste of $25. Don’t bother with this one..Version: 2.53.0
✓ Run Away!Only use Omo if you want to: a) obsess over your weight every minute of the day b) focus on weight loss above all other health benefits (like staying alive) c) want to be in psychotherapy for the rest of your life for an eating disorder (caused by this app!).Version: 2.63.1
✓ They don’t care about you!I made contact through email since that’s the only way to do it, back in May. I was refused because I still had a couple weeks left, they kept trying to charge me. I’ve been out of work due to medical complications. I was charged yesterday, it took half the money out of my account though I did everything as instructed to make sure it was canceled. Emailing back and forth since last night, told that because it’s not a technically issue they can’t and won’t refund the money they stole! Under medical instructions I’m no longer showed to fast… I explained all of this. They just keep offering a lifetime free subscription… I cannot use it! They took money I needed for prescriptions and to pay for my doctor. They continued to refuse and when I asked to speak to a supervisor, I’ve now been ghosted! Do not trust them!.Version: 2.53.0
✓ WORST APP EVERSO BADDDD. This app is literally a scam and won’t issue a refund. Please do not get roped into what they may be offering..Version: 2.64.0
✓ Lesson learntAlways read the one start reviews. This app will trap you there are so many other apps that work just as good but won’t steal your money..Version: 2.64.0
✓ Extra charges & extra time wastedYou get given a price and it charges you. You download app and it asks the same questions again, and you can’t proceed unless you agree to another recurring payment plan..Version: 2.56.1
✓ I can not cancel my subscription.I followed your guidelines for canceling my subscription the day I signed up for the free trial. I changed it in my settings when I was signed in. So I assumed that I successfully had unsubscribed. However, yesterday I got an email that I was being changed for a year plan. Please cancel this subscription immediately, and refund my money. I am incredibly disappointed that I didn’t look into this closer before I signed up. There is no way to get in touch with anyone to get help..Version: 2.62.1
✓ Day 2 and feeling inspired yet concernedI’m really new to Omo and have tried all sorts of other apps, programs etc and this one is giving me hope. It reminds me a lot of Noom and WW, yet it’s different and new, so hopefully it will keep me on track. From all of the initial questions, Omo looked like it would have lots of information on food, healthy eating tips and habits play a part in our eating, yet I’m not finding anything. There are a few things to think about and work on each day, which may be enough, but I can’t seem to dive deeper. I would also like more of a nutrition breakdown on the food I’m eating. As a 50-something, seeing the vitamins and minerals that are going in is really important to me. I like how simple the format is to track, the exercise section is easy and straightforward and the water reminders are great. Bottom line; I’m liking Omo, I just need more of it..Version: 2.54.0
✓ Aucune façon d’annulerJ’ai demandé une annulation, il me disent oui ces accepter ensuite il me demande pourquoi j’annule je leur dit que j’avais pas bien compris q’il fallait payer beaucoup plus de ce donc j’avais compris. Suite à cela il m’on répondu que cette excuse n’était pas accepté dans leur politique donc il veulent pas me rembourser mais mon offert une année gratuite. Malheureusement je n’est plus confiance car j’ai annuler dans le bon délai. J’ai porter plainte comme fraude .!.Version: 2.62.1
✓ Be careful…Take care to note your auto renewal date if you have followed a link from social media- as mentioned by others, I expected that it would show up in my apple subscriptions and I would know when it was due to renew after the free trial. However, no sign of it there so I didn’t give it a thought and suddenly £79 has gone from my account. They have an answer for it all of course and I can’t get my money back. My advice would be not to bother in the first place… it has some nice info but nothing ground breaking and certainly not worth all of that hard earned money..Version: 2.57.1
✓ Still no kj options.I’m just not going to learn calories cause this ap is so old fashioned it doesn’t have kj. I KNOW kj… I know what most foods are- in kj… kilojoules the MODERN metric logical unit of measurement Why the hay isn’t there kilojoules?! Having calories only will be the main reason I cancel this ap. Oh funny- I just had to come back and mention the “developer” response- hilariously they are trying to help me change my Units FROM metric INTO old fashioned out dated imperial!!! It’s as if they didn’t even read my first review properly. My height and weight is in metric- as it SHOULD be. Why would I change that. The issue is I CANT change calories. There is no option for that in this basic ap. There’s also no mention of the quiz I took to get into this ap. I have given all my data in metric in set up-yet when I come to log food it's in imperial??? I can't find any way to change the cal to kj. I don't use cal. I was born well after we changed to metric in 1966. I don't want to learn cal. If this can't be changed- it's a Major flaw to me. The food tracking looks identical to my fitness pal- which I already use every day, and they have kj. And their food tracking is free. Hugely disappointing Calories calories everywhere's in the ap, Interests??? Calorie tracking? No! Energy tracking maybe - or food tracking. Everything is in the old measurements!!! Crazy..Version: 2.55.0
✓ “SCAM” DO NOT BUYLoss of precious time, more anxiety which doesn’t help to loose weight. They offer 3 months for a supposedly discounted price, the app is garbage, doesn’t make things easier it makes everything more complicated, there’s not enough food information and to share the quantity is not easy. They force you to use the app to have a refund which if you are working becomes impossible and therefore keep your money and if you forgot to cancel before being charged ( wich will happen because you are trying to fill the info to get a refund and life gets in the way) you won’t be able to ask for a refund if you hired through the page. Costumer service is the worst, they know this is a scam so they won’t give you money back but they will offer a year for free ( which gives you the hint they just need money and know that this is garbage) They don’t care about the clients and in this business is what we need..Version: 2.62.1
✓ This is a scamScam merchants, please don’t buy. Nothing is free, you get charged ridiculous amounts of money for zero value - I paid for a trial but then subsequently got charged for a meal plan I never opted into - then a further $139nzd for an auto renewal without notice. Don’t go down this awful rabbit hole!.Version: 2.56.1
✓ Do NOT download! BEWAREThey will charge you straight away and will not cancel subscription or refund your money! BEWARE!.Version: 2.62.1
✓ Not recommended at allDisappointed The matter of auto renewal seems to be the most common problem of this app. I bought the trial and just used it for one day and found that it’s not working for me. After a while I found there is a £79 withdraw in my account I messaged them and they say the same thing about terms and conditions. While so many people are facing the same problem maybe it would be better to change their policies. So many people are charging without any benefit and with no refund. In the first email they ask me about the reason that I need my refund start the refund process and after my explanation they said there is no way to make the refund. I definitely won’t suggest this app to anyone. It’s really unfair..Version: 2.59.1
✓ Misleading purchase optionsI was looking forward to signing up to this app, went through the whole process to try out the 7-day trial with my personalised plan, then suddenly £48 was taken out of my bank account. The click-throughs are incredibly miselading and before I knew it I had signed upto the premium bundle without even having to authorise it through my bank or on the website. IT TOOK ONE CLICK. As my card details were already in the system having signed upto the 7-day trial, it just took the money. I am incredibly annoyed at this and cannot afford for £48 to be taken from my account without proper authorisation. The worst of it - I emailed the help team straight away asking for them to help as it was a mistake and explained that it was all very miselading, to which they are repsonding saying they will not refund it. Not happy..Version: 2.61.0
✓ DO NOT USE THISI am typically super chill when it comes to resolving things with companies as i work in customer service my self. But DO NOT trust this site or use it. I agreed to try the trial and agreed to pay 0.50 cents. Then check my bank account and they charged me 79 dollars for the full subscription amount after i only agreed 0.50 cents i immediately contacted them for a refund as i understand on the companies behalf sometimes things happen with technology , but this is completely a scam! The girl told me “unfortunately all purchases are final” and stated that i agreed to pay the 79 which i absolutely in no way did, unsure why they have a part on their website to contact for refunds if all purchases are final, had to argue with them all morning and kept saying they couldn’t do anything. I had to call pay pal as that’s what i made the purchase through to finally get my money back after having to spend a while on the phone, i’m also in canada so the 79 USD ended up actually charging me 100$! Only reason i got that money back was thankfully because i used pay pal. Anyway if i could give this negative stars i would lol, don’t touch this website if you don’t want unauthorized transactions coming out of your bank..Version: 2.62.1
✓ Not happyHad purchased the trial and ended up with $70 being taken out of my account without warning. Really hoping to get a refund. Have emailed the team and have not heard anything back yet. Quite upset as I need the money back.Version: 2.62.1
✓ Professional athlete would never USEIm a professional athlete and this is by far the WORST application I have ever used. DO NOT PAY for meal plan or any subscription! Such a waste of time and money for a mediocre app. Try Fastic app is so much better. Would give a zero review if I could.Version: 2.61.0
✓ Do noy buyThey sell a 7 day “trial” but they enroll you automatically in a subscription that costs 80 usd 3 months (fine print on the receipt so no refundable) and the only way to unsubscribe is not directly through the app. Nothing special, do not bother.Version: 2.64.0
✓ ScamI tried to unsubscribe and it did not work. I deleted my account and the payment still tried to go through even tho my account doesn’t exist anymore. I contacted your team 2 weeks ago and no answer. This is a scam.Version: 2.63.0
✓ Impossible to cancel. Hides 3 month charge. SCAMIt took days for me to figure out how to contact their company and also how to cancel the subscription. I emailed them letting them know I never signed up for a subscription and they told me that pressing the start now button was the way I signed up?? They make it so difficult to figure out how to cancel it too! Cancelation has to be done (not under your subscriptions in settings, not on the app itself, not by emailin, but…) by logging into their website and that is the ONLY way. They were not understanding and said they had no guaranteed refund policy. Why don’t you have the standardized way of showing and canceling a subscription though apple? Or making it possible on the app itself? I’ve been trying for DAYs and it should not be this difficult. This is a scam a.Version: 2.62.0
✓ THAT’S A FRAUD !!!They charge you way more that what they are suppose to. They tell you it’s gonna cost you few dollars but instead they charge me 36$ usd !.Version: 2.62.1
✓ DisappointedI downloaded the app and straight away was asked to pay 50p for a weeks trial which i was happy to do and then when i wanted to just skip to do the trial i kept getting a pop up asking to do and pay a 3 month course and every time i tried to ignore it it kept asking me to pay which i kept declining yet they still took £63 from me. They then took 2 extra transactions of £48 out of my bank account and when i got in touch with them they said id paid for the premium bundle which i hadn't done and they refunded the £48 once but not the other £48 they took. When im getting in touch with them they also aren't understanding my issue which is frustrating..Version: 2.59.1
✓ MisleadingSmith app that charges you doesn't allow access then Estes your life while you try and figure out how to get out of something you didn’t agree to sign up to. I agreed to pay $10 for a 7 day trial. Took my $10 then no access unless I pay more mi eat and then a tangle of direction of how to get of the ‘subscription’ and not eligible for my $10 back. Just a scam!.Version: 2.54.0
✓ Disappointing and OverpricedTried out the Omo app after seeing some hype in their ads, but it turned out to be a major letdown. The marketing promised the moon, but all I got was basic tracking features that you can find for free elsewhere. And get this, it costs a whopping £80 for just three months! When I reached out for a refund, they dodged the issue and offered me a free year instead. Like, seriously? If I don't like the app, why would I want a year of it? Overall, save your cash and skip Omo. It's not worth the hype or the price tag..Version: 2.64.0
✓ Can’t unsubscribe to this app don’t rent it!The App might be OK for some to retrain behavior but somehow I’m not interested in an monthly bill or maybe even annual bill for this app. I’d do it for a one time payment of 60-90. Don’t find it worth a reoccurring payment or the money it adds up to. If it included an actual fitness center membership or pool membership it would be worth it. But not for nagging reminders & lessons like I can get for free with a little effort. It’s OK if you have money to blow. It’s fairly helpful. Biggest issue is there us no way to end it but get a new bank or credit card issued then report them for fraud for billing after consent is removed. I emailed them on one link to cancel & refund on the day a second payment went through…no answer, no refund either. I then emailed them at another mail they sent me…Nothing but the alerts picked up. Their is no way to click cancel subscription I can find. There is delete app but no idea if that cancels the subscription. May just cancel the app till another auto pay goes through after I get the app off my phone. If I delete the app I won’t be certain that cancellation happened. Most apps send a confirmation of cancellation of a subscription or a much better offer to get you to stay with them before completing cancellation..Version: 2.61.0
✓ Zero stars - Wish I had read these many other reviews firstWhat a scam this company are running! Tricking people into having money deducted when signing up to a ‘pay what you can’ trial, that’s really poor. I’ve only downloaded the app to write a review. Apparently we have to agree to any money being taken and that’s their answer! That is 100% not the case, you click all the buttons for trial only and immediately after purchasing the reduced amount trial comes another amount even when you select ‘no continue with trial only’. I have contacted my bank to report these scammers and hope they can sort as I’m not getting anywhere with them..Version: 2.62.1
✓ Fraudulent AppThese people trick you into making the payment through their website. I tried to cancel the subscription before the trial period ends but they still won’t refund my money back. I had to dispute the amount with my bank!!! BEWARE!!! PS: OMO,Please don’t try to extract money from innocent people through wrong means!!!.Version: 2.64.0
✓ Why can't I open this App?It just would not open. My subscription just renewed so why can I access it? Can someone get back to me please?.Version: 2.64.3
✓ MisleadingThe adverts are misleading in what they tell you. I signed up for the 7 day trial and then it gave me an offer. So I took the offer. They have taken my money but I can’t access the app after the 7 day trial unless I give them more money. I’ve contacted their customer service team via email and they just keep sending me automated messages with no resolution. I have the receipts for what they took from me and no access to the app. I’ve contacted them via Facebook and Instagram as well with nothing back. Don’t use this app. It’s a rip off!.Version: 2.58.0
✓ BE CAREFULI downloaded the app last night and tried the free trial for 50p. It then says as you’re about to start you’re more likely fail if you do a trial week. So yoh can select to get started straight away. At this point without an Apple Pay purchase confirmation it takes the full annual fee from your account too. Even through to make my 50p payment I had to use Apple Pay and Face ID. It’s sneaky. And it’s caused me serious financial hardship. I contacted the app immediately and they’re refusing any refund. I have since contacted my bank. I would never pay and annually fee for an app given my financial situation. Avoid app at all costs..Version: 2.57.2
✓ Unable to cancel itKeeps charging even if account is deleted.Version: 2.57.2
✓ No refund and false advertisingI downloaded it based on what all they promised in the video only to find that to get the meal plan you have to pay an additional premium and that all you get is a diary to track your efforts on your own. The exercises are nothing special that you can’t find on a free app. So beware as this was their response to my refund request. Unfortunately, we’re not able to satisfy your refund request. According to our Refund Policy, all purchases are final, and we do not refund any transaction once it has been made. I did contact your support team who said its my fault I should have read the contract better. So this is warning for everyone out there dont sign up cuz its not worth it and they know it thats why they don’t offer refunds.Version: 2.56.1
✓ Incredibly poor customer serviceOn top of misleading customers into paying ridiculous amounts for their membership, they only answer with messages which seem automated offering no kind of help, support or compensation for the incredible amount of trouble they caused. Looking at other reviews I can see how so many other people got their money unwillingly taken without ever seeing it again. They completely refuse to cooperate, saying it’s very clear at checkout for customers to see what they are paying for. I literally have proof of the checkout showing absolutely nowhere any confirmation that any further payment will be taken out. They actually made me doubt myself but my screenshots prove how misleading and false their claims are..Version: 2.61.0
✓ This app is horribleI used the App for about 60 days. Then one day I couldn't use it anymore. Each time I attempted to log my info the advertisement page came up prompting me to renew my subscription. My subscription still had 60 more days to go. I contact OMO and received tons of replies via email. All of the emails said they would contact me within 24 hours. I never received a call. When I continued to write them (because there is No phone number available), OMO continued to email me stating someone would be in touch. I never heard from anyone. Now all of my data is gone and the page is frozen. I'm now looking for another App where I will need to start all o ER again. The App itself was good when I was able to use it. The customer service very poor..Version: 2.47.0
✓ Omo doesn’t RefundI have cancelled my subscription within a week inspite of it , I was charged 90$ . IT’S A COMPLETE SCAM . The trick is the app advertises free/low charge for the first week ..Version: 2.63.1
✓ Why are you making it impossible for me to cancel my subscriptionPlease issue me a refund and make ending subscription easily available in the app..Version: 2.57.2
✓ Be Warned - Total ScamSimilar to Bianca Feedback. I had signed up months ago, and since changed phone and didn’t even have it downloaded on my new phone. They could likely see I’d had absolutely no usage since downloading it. Yesterday I was whacked with an AUD$124 fee for 3 months. I requested a refund immediately as due to the recession here we can barely make ends meet, didn’t even have the app downloaded and had logged in once or twice when I first downloaded it to see what it was like and determined it wasn’t for me. Customer support were disgraceful. No empathy at all. Riddled off some rubbish about their t&c’s which I’ve now forwarded to the ACCC & the ombudsman as well as our bank. Interestingly, we had the exact same thing happen with an app called Welltory for almost the same amount and they instantly employed compassion for our circumstances and understood on usage we didn’t have it downloaded anymore, refunded us immediately and offered us another discount if we would ever like to sign up again. And you know what? Once we’re out of this mess we probably will as that’s a brand that resonates with their customers. OMO? I wouldn’t use it if they said they’d now pay ME to use it. Unethical. Very poor business processes in that we were never warned our ‘subscription’ existed / was about to renew / couldn’t even login to the app to delete it or cancel it..Version: 2.58.0
✓ I WANT A REFUND!!!I uninstalled the app after a few days and tried cancelling the subscription however it just took $110 from my account and that was my grocery money and now I can’t eat for the next week..Version: 2.62.1
✓ Fraud Alert !!!Terrible support team. Do not waste your time or money on this app. I signed up and paid for a 3 month membership. I honestly didn’t like the app with the tons of notifications they send. It’s very annoying and frustrating. When I tried to cancel the subscription it’s very difficult as it’s not connected to Apple so outside of Apple. I attempted to explain this to support but they were extremely focused on their policy and didn’t really care that I didn’t intend to renew their application. I got charged $53 for a 3 month period that I will not use. This is app is a scam! I thought everything would be solved by asking for a supervisor since I have not even used their services, but instead I got more information about the policy which I already knew. Oh, wait the best part of all was when they offered me a lifetime subscription at no extra charge. Again, this is a total rip-off and not worth a cent. I’m conducting a fraud investigation through Goldman Sachs..Version: 2.56.1
✓ Do Not SubscribeSame as other reviews. I made a point of ensuring I cancelled the subscription before the renewal date, but they proceeded to take the payment. I have no proof I cancelled early so Omo will not give me a refund. Such a shame that they do not see the bigger picture with regards to customer ‘good will’. I enjoyed the app for the 12 weeks I used it and would have gone back to it if I needed to shift a few pounds again, however now, I will look to use a competitor..Version: 2.62.1
✓ No option to cancel subscription & no refundThis app is basically a scam. They offer a trial but although they indicate that you can unsubscribe at any time before your trial ends so that you’re not charged because you’re just on a trial it doesn’t show that you have a subscription. So guess what, you get charged anyways. It’s like pulling teeth to get a refund which they blatantly say is not possible since in their terms and conditions it states you need to either have no results from using the app, are having technical difficulties while using the app OR cancel your subscription before being charged. Seeing as how there truly is no way to unsubscribe, they just want your money. Then offer you a complimentary year subscription instead of refunding you. This is awful. Do not sign up for any trial unless you’re ready to commit to a lifetime membership..Version: 2.59.0
✓ ZERO STARS - SCAMSeems like this is a trend in the reviews. I paid for a trial to see if I wanted to use this app, not knowing ANYTHING about it. There was a discount for I think 6 months that I thought was going to be charged after the trial after I was able to even see what it was about. Instead they tricked me into purchasing the app for $36 before I even got to open it. When I asked for a refund and that it was a mistake they said no. I tried to dispute with my bank and apparently they refused that also. I didn't even get to see what I was purchasing before they charged me. I would NOT recommend. I think it's pretty crappy that they tricked me into a purchase and refused to refund. Based on that I would not recommend. All I wanted to do was try the app and I made a mistake. They didn't care one bit. They'll likely say we are sorry but too bad. Making money on mistakes or misunderstanding is just wrong..Version: 2.62.0
✓ THIEVES! Please don’t buy this app or give them bank details!!I wouldn’t even give them one star!! THEY STOLE FROM ME!! I received a cancellation email confirming I’d cancelled my subscription, followed by a renewal email an hour later, at which point they took £80 from my bank! I wrote to them begging to for a refund but was met with AI responses basically reciting their terms and conditions over and over, with complete disregard for my personal circumstances. The confirmation email (ie THE CONTRACT) contained no mention of having to cancel 24 hours before the subscription renewal date so the entire process was misleading from the start. I also have proof that they cancelled my subscription then proceeded to take my money..Version: 2.63.1
✓ Worst experience and customer service everWish I could give 0 stars. I purchased the trial and was charged for the 3 month subscription. When asked for a refund they said I accepted a 3 month subscription which I definitely did not. Soon telling them this and also explaining that the payment page showed only the amount for the trial period they told me I was wrong and refused to give me a refund. I also cancelled the subscription within the same day as I realised it wasn’t for me and they still will not provide a refund. Absolutely appalling customer service and no responsibility taken for the technical error on their end. SCAM.Version: 2.62.0
✓ Don’t bother - nowhere near the level of service you get with free apps or others much cheaper.Rubbish - they took £72 from me despite a cancellation request and they said I have to contact the App Store to get the money. Then they said the would offer me 1 year free - how does that work when they’ve already charged me £72!!!! I have asked 3 times to cancel any further subscription as there is no option on their app to do so and I’m now thinking of going legal with this to make the point that there is no way to cancel it after not being able to use it due to medical reasons..Version: 2.62.1
✓ SCAMMED FOR A FAULTY APP WITH WRONG INFORMATIONIt tells you you only have to pay 3USD , then even before your trial is up it charges you without warning, you are also unable to cancel the subscription as the information they give you on how to is incorrect (they tell you to go into your app account settings , but there is no way to cancel through the app) and it also doesn’t show on your active subscriptions in your regular phone settings , very sneaky and deceptive. Also the worst customer service ever , I don’t understand how the employees can sleep at night working for such an unethical app unless they themselves are lied to. Charged over $130nzd for an app with a plethora of tech issues, limited features and also wrong macro/ protien information. I am convinced the positive reviews are AI generated. Or haven’t used better apps with more features for FREE like myfitnesspal. I’ve had to cancel my card and get a new one and try persue a refund with my bank, All this unhelpful app and it’s unhelpful team have caused has been inconvenience and financial stress. As a student they took over half of my weekly pay for an app i cannot use..Version: 2.64.0
✓ Bad appI canceled my subscription and they charged me again. Canceling is hard enough as it is and this app charges an incredible amount of money. Disappointed and upset..Version: 2.64.0
✓ DO NOT USE!!!!Wish I read the reviews before. This app is a total scam they fraudulently take money from your bank before the subscription is up. Refuse to give it back. Have AI technology giving beyond poor excuses. I qualify for a refund based on the fact that app is totally inaccurate and not usable. Calorie content is wrong, items will not scan and units to not correspond. I would not even use it if it is free. See poor responses to other complaints from poor reviews. I am taking legal action them taking money from my account without permission- stealing. This app needs to be removed from Apple. I have made several steps already to start a grievance with them and they are looking into the app. See there poor reply to this review once it publishes as it is not even real people replying. Please do not be a stupid as clearly a lot of other people being scammed..Version: 2.62.1
✓ Not Apple or Google appCareful. They will automatically charge you. Detailed in their fine print says they won’t ask you for renewal they will just bill you. For what they offer, it’s overpriced. At least, 5 other apps offer same stuff. Other apps have less cost, better diagram, better displays. The food diary is inaccurate for countless items I tried. The Dailey meals are chosen for rich people or farmers. I can’t get ingredients and mailing on-line isn’t cheap! There is no way to plan it for a week either! The workout is difficult for some one with physical issues (I’m not in a wheel chair like it required me to click however I have physical limitations. ) can’t pick equivalent work outs. Soooo…following up and verifying isn’t worth it. Terrible app!! Company is not customer friendly..Version: 2.35.0
✓ MaryI never or rarely write reviews but I have to because this app is a SCAM! If I could give this ZERO stars I would. BEWARE!!! Do NOT PURCHASE THIS APP. Customer support is a nightmare!!!!!!!!!!!!!!!!!!!! I am seriously SOOOOOO disappointed. Their subscription process was so unclear and it’s impossible to unsubscribe from it. After a day I and some technical issues and also realized that this all was not for me. I couldn’t figure out how to unsubscribe before they charged me so I reached out to customer support to see if they can help with a refund and after going back and forth they refused. They weren’t even accommodating although they offered a year free which is clearly what I DO NOT want. Why would I want to use an app/product for free when I clearly am not satisfied with it?! I’m not even asking for anything free. They are HORRIBLE!.Version: 2.62.0
✓ Cancelled my subscriptionThe app wasn’t for me! Minimal Australian products scanned. I cancelled in the App Store yet the subscription still renewed. Support email would not offer a refund and instead replied with a condescending emails declining the refund request and suggest I give the app another shot! What a scam to take my money for an app that I don’t use and delivers no benefits.Version: 2.31.0
✓ "Deceptive Pricing and Frustrating User Experience: A Disappointing Weight Loss App Review"I had a terrible experience with this weight loss app. There's minimal information about the payment, and they charged me $120 automatically from my account, while their app indicates $79. Clearly, they are dishonest about their pricing. Getting a refund has been impossible, and the service is subpar. The app is sluggish, challenging to navigate, and bombards you with messages that drain your phone's battery. Cancelling the subscription isn't straightforward; it's a cumbersome process. The app seems designed to make taking your money easy but using it and cancelling is a hassle..Version: 2.62.1
✓ FRAUD/SCAMDo not try this app and save yourself a headache. App doesn’t work properly the good logging makes no sense and the barcode scanner does not work. Decided to cancel but couldn’t cancel the free trial because for some reason it is not connected to apple even tho I paid with my Apple ID ( very convenient for them so you can’t cancel or request refund ) They charged me $80 and I immediately emailed them to request a refund but they denied and offered a full year. They said it’s not connected to Apple because I signed up on their website which is not true. I filed a claim with my credit card and also reported them to Apple. Hopefully someone takes care of these scammers soon. Btw I don’t know where these 4+ stars are coming from. All I read on the reviews is complaints..Version: 2.64.0
✓ Renewal Cancellation VERY DifficultAttempting to cancel my renewing subscription and can’t locate it in ANY of the places identified. Please make cancel subscription easily found and accessible! The program is itself good but this cheapens the whole experience, I feel trapped into renewal. Please cancel immediately..Version: 2.62.1
✓ Cannot cancelI have made a couple of attempts to cancel. I am still being charged despite have cancelled several months ago. Customer service is non existent - multiple offers of a free year which I refused but continue to be offered. I’ve been told I haven’t completed the cancellation process. Unable to cancel because the website says I do not have an active subscription which I have explained but no resolution offered. Fix your tech - taking money for nothing is theft..Version: 2.63.1
✓ Very poor customer serviceWithin 2 minimum it was clear the app wasn’t for me as it’s just a calorie counting app. I immediately requested a refund & received the following:I do understand that you might feel disappointed and frustrated, however, by pressing the 'Start now' button on our website and, therefore, proceeding with purchasing the program, you agree that you have read, understood, and agreed to our Refund Policy. However it am protected by distance selling rules in the uk. I will take this further..Version: 2.61.0
✓ Don’t botherI had £63 robbed from me and they are refusing to give it back. The app itself is mediocre, all it does is send you reminds to drink water and log your meals. I had very high expectations for this app but honestly think I can do better without it. All the effort of the questionnaire at the beginning made me think it was going to be a really successful app and help me but it’s an empty app with little to offer. I wouldn’t sign up for any of the memberships (I didn’t and still got my money taken) it’s honestly a waste of time..Version: 2.61.0
✓ CHARGED £74In a time where money is tight and it is a struggle to pay for bills. I deleted the app after not finding what I was looking for but payed for the 7 day trial but then to delete the app. I went and looked at my bank this morning to see that a huge sum of money had been taken from my account. I am contacting the fraud team and hoping that this will be sorted ASAP as I have bills to pay for which will be late now due to this app and putting me in a very difficult situation. Not happy.Version: 2.62.1
✓ Cancelling Subscription NightmareChose the trialled for the 10 days based off an ad on Instagram. I am an Australian based customer and found out after I paid for the trial that it was in USD. The cost for the 3 months was over $100 AUD. My receipt said I could cancel via the app and when I tried to via the app, there was no option there. Asked for my refund for the $123+ cost that I was charged and got given a terms and conditions spiel. When I asked for them to provide some transparency in how they were going to resolve the direct contradiction of their terms and conditions and the instructions on the receipt, once again, a spiel about the terms and conditions. Tried to offer me a Lifetime Subscription and didn’t answer my query about how they could explain why two different instructions in their own wording existed. Stick with Noom people 😂.Version: 2.57.2
✓ DO NOT SIGN UP FOR THE TRIALI signed up for the trial of this app, never used it, cancelled it the day before my trial ended and they billed me on that day for the full amount!! Numerous emails later, this is all I get over & over. It’s been nearly 10 days 😡 Hey there We received your email! Thanks for reaching out. Our customer support reps will be in touch with you within 24 hours, please stay tuned! In the meantime, the FAQ section of our website may come in handy, as you might be able to find the answer you’re looking for earlier than we can respond. Talk soon, The Omo team. Shonky as anything 😡.Version: 2.59.1
✓ Absolute Scam avoid avoid avoidWhen you sign up for a trial they automatically sign you up for 3 months. Many people have been caught out. Do a search on the company in Trust Pilot to see all the negative reviews and many people being charged for 3 months when they did select that. They also will not offer a refund even though they are supposed to offer a 14 day cooling off period..Version: 2.62.1
✓ ScamThey charged me an additional 36$ when I was signing up for a trial. I contacted customer service right away but they would not refund the amount. They also use a lot of visual effects to make you click some button to get more out of you and even if I clicked a button by mistake, it never showed my the purchase button on my phone. Very dissatisfied and will warn everyone I know about this..Version: 2.62.0
✓ PLEASE PLEASE READ SCAMMERSPlease make sure you read this before you purchase the app. The company will scam you into signing up and not tell you and take out £82 from your account. The next day they don’t have a head office they don’t have a phone number to contact the email you back at 3 am they are weird company they then tried to get used to sign up for a year free trial very strange No refund policy will be contacting to have them removed off the website..Version: 2.63.1
✓ Makes it almost impossible to cancel subscriptionOnce you jump through all the steps it offers a 7 day free trial then it says it will start charging. If you select trial then want to cancel a few days later - suddenly iOS and chrome won’t open webpages as say there is a ssl protocol error. You can’t cancel via settings then subscriptions as it doesn’t show up while on trial. Only way I assume is to wait for a hefty first charge then cancel- giving them free money! Feeling pretty scammed right now …..Version: 2.63.1
✓ Brigitte GallagherI bought the free trial on this app, for 3 pound, I decided it wasn’t for me and tried to cancel, no response, I then had them trying to take the 79 odd amount out of my account numerous times, eventually they got into my account and withdrew the seventy nine pounds, telling me that I did sign up for this subscription which I’m sorry I did not!!!! However they pointed to some extremely small writing at the bottom that if you have any kind of eye problems you certainly would not notice that ties you into this stupid subscription, I have raised a dispute with my bank and I hope never to hear the name Omo ever again!.Version: 2.57.0
✓ Difficult food tracking and issues cancelling subscriptionThe food tracking only gives you limited ways of selecting portion sizes with ingredients. I wanted to add a teaspoon of chia seeds but the options were measure it in grams or add a whole cup. Not many options for raw foods just packaged ones. Overall it was taking far too long to create the recipe list just to add my breakfast in. Too difficult. I then went to delete the subscription but it deletes my data then says that doesn’t delete the subscription. I have to log in again to delete the subscription but now because my data was deleted it doesn’t recognise my account. Currently trying to get it deleted via their email however have just received automated emails back telling me to delete via my account ……..Version: 2.63.1
✓ Don’t botherI read the pre-amble and paid the fee but once I had the app, noticed it is the same as another app. Same theorie, same info, same calorie control method that didn’t work for me. I made 1 entry and was already over the daily limit. No insight into what I should eat or how I should cook it. Asked for a refund same day but was refused because I need to use it for 30 days to be Eliot or the refund. Don’t bother paying the money..Version: 2.55.0
✓ Users BewareI made the mistake of giving this app a try at the start of a new weight loss journey. After a few days I decided that it was basically a dupe of LoseIt with far less utility and decided not to use it. I made the mistake of deleting the app but failed to send a request to cancel to the company. This morning I was charged for a year subscription. I asked for a refund and was denied but offered a lifetime membership. Clearly I don’t want the app for a lifetime. This is an app meant to trap you into an annual purchase from Day 1 of your trial. If you try it and don’t like it, make sure you go through the many hoops to cancel it or you will be stuck with a useless $80 purchase. Companies like this don’t care about you, your money or your wellness and frankly there are far too many options in the fit tech world to have an app that is forced on you on Day 8. I’m so disappointed and disgusted and will never use this app again..Version: 2.58.0
✓ RefundI’ve sent 3 emails to customer service asking to cancel my subscription and provide a refund and I have not heard anything back.Version: 2.63.1
✓ Misleading rip off!Very misleading- had constant notifications the first 5 days of the free trial, the day before the trial was over I went on the website and cancelled the trial- had no notifications all that day so assume it was successful and didn’t show in the subscriptions on iPhone. Next day had an email bill for $79.20- emailed to confirm I had cancelled and wanted a refund only to be told they couldn’t refund an app I did not want and had already tried to cancel! I was offered a year free instead- ok I thought, checked my account only to realised the $79.20 was USD, $130NZD! Have contacted again but seeing all the fb reviews that get deleted quickly, the one star trust pilot rating and the angry threads on reddit I am not holding out much hope! $130 for a calorie tracker!.Version: 2.63.0
✓ DisappointedThis app is just like every other food tracker out there. I downloaded it from seeing an add on Facebook about addressing weight from trauma. Every single “lesson” was about the psychology of food and identifying triggers that cause overeating. Absolutely nothing about any kind of trauma. Surely disappointing after seeing this advertised as addressing trauma that caused weight gain. After paying for a subscription for three months and seeing absolutely nothing different than any other app (track your food, water, steps, exercise) I canceled my subscription. I’ve never used the workouts. Not really interested in having to use a very small screen to do that and would rather do them on my own, and other than this app tracking the hours I am fasting, I can do all the same things with My Fitness Pal, but for free..Version: 2.58.0
✓ AvoidAvoid avoid! I don’t recommend this app at all. Well ..after this app I’m totally aware of how sneaky they can be with regards to auto renewal features. Read the small print. Most apps don’t do this, that’s why u unaware when you doing the subscription. £70 taken without any notification a few days before it’s going to be taken. You Pay one off thinking it is for the week to test it but in-fact you are paying for 3 months up front. What is the point of the trial payment, rather do an up front payment instead ?!!?.Version: 2.62.0
✓ WORST APP EVERDo not get sucked into ‘subscribing’ for this useless app, you can find better info on google or free apps, the marketing describes this app as ‘ground breaking for hormonal imbalance’ but this app is nothing more than a glorified reminder to ‘drink water’ and ‘log calories’ It is impossible to request a refund, very sneaky and shonky set up!.Version: 2.62.0
✓ Do not pay for anything on this app.I did the trial with this app and I didn’t find it to be very helpful. Therefore, I went into my settings and cancelled my subscription, like one does. Today I see they charged me over $100 for my renewal fee AFTER I had canceled it. They won’t reimburse me, they say I should have gone onto the app, found the website and unsubscribed from there, but that is not stated anywhere. I am very disappointed and will continue to tell people to not connect their cards to this app. Feeling scammed and taken advantage of..Version: 2.64.0
✓ BEWARE- TOTAL SCAMVery dodgy practised by this company ( with all there responses to other reviews - you can see the problem) they are not disclosing that its auto billed, mine definitely didn’t state that or I wouldn’t of ever done it. Cancelling is horrible, i cancelled a month and a bit before my subscription ended…only to be charged $120 AUD. As that’s another thing they don't disclose that this is USD pricing. I emailed them and was told straight up no, that it was apparently my fault. That I didn’t cancel……WHEN I DID A MONTH PRIOR. A lot of people have said this happens, there scamming people for money…have reported this…hopefully i can dispute this through my bank..Version: 2.63.1
✓ Fraud! Do not downloadHi, I'm just posting this here because I've just had a very unpleasant interaction with them. I signed up for their $0.50 7-day trial, and their website buttons made me click proceed with automated 3-month renewal plan without even asking for my PayID confirmation. I emailed and asked for a refund but was hit with how they were unable to do it due to their refund policy and instead offer me a 6-month plan for free. This was what I wrote in the email to finally get them to refund me fully: I would like to reiterate how I did not approve of the purchase nor was I given the choice to either proceed or cancel the purchase with the use of my credit card. I can assure you there was a confirmation requesting my ID for the first purchase but not the second one. If this case is not passed on to a supervisor and I do not get my full refund, I will have no choice but to cancel my card to prevent the transaction from going through, report your company to the Australian Competition and Consumer Commision for the unlawful act of storing and using bank details. It does not matter if I use the product or if the product is successful, I do not authorise the payment from going through in the first place..Version: 2.58.0
✓ Attention tout le mondeJ’ai demandé d’annuler avant d’être chargé et la procédure était super compliquée! J’espère être remboursée car je n’utilise pas l’application qui demande trop de temps pour tout rapporter. Merci de me rembourser le plus rapidement possible!!.Version: 2.64.0
✓ Difficult and deceptive marketingBe very careful when you download this app. Yes, there are notes in the fine print that must be agreed to proceed when you purchase the a product. However, typical apps care unsubscribed in your Apple account and this one is different. I checked my subscriptions to be sure I had cancelled this once I found the app not to be a good fit for me. But this app requires a log in in the website - which isnt the way you typically use the product, making it difficult to cancel. No reminder before renewal and a hard stance on cancellation and instead offering an extended subscription - which I don't want because after a solid trial- I determined this app wasn't for me. Be careful you don't get ripped off like I did..Version: 2.61.0
✓ Scam!This weight loss app is deceptive at the very least and a SCAM! It advertises personalized weight loss and I should have questioned its legitimacy more before signing up. All you get is some random text messages asking if you drank your water or are exercising. There’s nothing personalized about this. You go into a link to find what you already know - eat your fruits and vegetables. Stay away from sugar and fat. And don’t fall for the free trial…they refuse to give your money back and say it’s in the fine print of your app that the only way to get a refund is to follow their calorie intake by writing out your meals every day for 3 months, not going over your calories any day, and exercising and logging it as per the amount they say. However, your free trial is 7 days so there’s no way to do this. Filing as many scam reports through BBB and making sure I get the message out there. Don’t fall for this! A total rip off. Anyone else want to join me in a class action suit so they can’t take advantage of anyone else?.Version: 2.64.0
✓ Be very carefulThis company will rip you off. You can’t cancel a subscription the app says cancel in the App Store but you go into the App Store and the subscription doesn’t show!! Then they help themselves to your money! I ask for my money back and they refused. Cost of living crisis and they don’t give a hoot! They have left me with no money and a month before I get anymore. I’ve will be having the worst Christmas cos I have no money to feed my family!!! I can’t believe a company would do this!! £54 is a lot of money to lose when you’re living on a budget..Version: 2.59.0
✓ It’s a con!!Once you have finished tracking through the many questions to obtain your ‘personalised’ plan you have the option to donate from a few opinions for a 7 day trial of the app. After this page they offer you further subscription but when you opt for no thanks it takes the money anyway £79!! Some how Apple Pay just allows this without you confirming due to the previous payment! Very clever con!! These people must be making a fortune. The app itself is very basic calorie counter and few workouts I have free apps that are better!!.Version: 2.63.1
✓ One of many dissatisfied Au usersSimilar story with many new Australian users here where Omo starts running ads more, you clicked on it and the subscription fees are some how in USD (no clarification of currency), and no reminders of you getting charged adter free trials. No subscription management option on your phone, and you wont see your trial pop up in Apple’s subscription management page either. Of course app designed with such ambiguity in payment management for users will say no to refunds, a case I have unfortunately seen and heard from isers across many “health” apps from US and unfortunately finally experienced one for myself. Complete distrust for OMO..Version: 2.63.1
✓ Billed after emailing cancellationBe very weary, i emailed a week before the end of the free trial, have been charged anyway, one small amount and then a larger amount. There is no inapp cancellation of the subscription you can only email. No option but to add a card for a free trail. Felt like i had been scammed and now $70 out of pocket..Version: 2.51.0
✓ Terrible supportI am on a fitness journey and am looking into different Apps and services that can help me. I did the trial version of this app, which I needed to cancel within a week of use before getting billed. I had a family emergency come up and had to travel out of country where I had no access to internet or data and I as unable to cancel my subscription in time so this app billed a huge amount. When I explained my situation they refused to refund me. I did not like this app regardless and felt I would use another app to help me on my journey-fitness health is about doing it in way that works for you and this company only seems to care about the money aspect of it. I felt no consideration for my mental and physical health when I was trying to ask for my refund. It felt as if I was speaking tk Robots-I’d this is how they are in customer service their app must also be built to just take money from you with no regard to your actual health. I do not want this kind of person helping me on my journey. I recommend everyone tk stay away as you won’t get any support or proper treatment on your fitness journey. The people who work here are heartless and don’t help and guide you in any way. I now have MORE stress at the start of my fitness journey and it is all thanks to the app support..Version: 2.61.0
🙂 Omo: Healthy Weight Loss App Positive Reviews
Omo: Healthy Weight Loss App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Omo: Healthy Weight Loss App.
⛔ Omo: Healthy Weight Loss App Problems
