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ArcGIS Field Maps App Complaints & User Negative Comments 2024
ArcGIS Field Maps app received 31 complaints, negative comments and reviews by users. Have you ever had a bad experience using ArcGIS Field Maps? Can you share your negative thoughts about arcgis field maps?
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ArcGIS Field Maps for Negative User Reviews
✓ Disappointing disasterIf you have cell service and use online maps, it’s not bad. Offline map support though is nothing short of embarrassing. Even maps on the smaller size (250 mb) fail to load or won’t sync, even with solo users..Version: 22.3.0
✓ No offline imageryWhat happened to the offline imagery? I used to be able to download imagery and base maps in collector. Now it just shows map features..Version: 23.1.0
✓ Not fit for purposeWhere do I start. The point layers won’t load half the time very laggy and it’s like using a 1980’s computer with dial up internet connection. For 2021 this is very poor indeed. Most of the time I’m sitting there waiting for it to load up,absolutely rubbish. Unfortunately I’ve got no option other than use this because it’s what my company have told us to use..Version: 21.2.0
✓ Won’t Track After Every Sign InEvery time I need to use the app, it won’t track me. The blue location dot just floats all over the place. I have to sign out and sign back in so that it will show me the info I need for where I’m at. VERY annoying. Now, I just signed out again and when I go to sign back in, it won’t bring up the keyboard so that I can. Worthless this way..Version: 23.2.1
✓ I love this app, but….I use this app for my job almost daily, and when it’s working smoothly, it’s a Avery important tool for me, but the app usually crashes and won’t let me open it back up. This is usually fixed by deleting the app and downloading it again, but it would be great to not have to do all of that..Version: 21.2.1
✓ Stopped working with last updateIf you can provide a stable update, don’t update it. This is an app I rely upon for work, maybe I should switch to an android.Version: 22.2.0
✓ Imagery basemaps won’t download offline areaThe imagery basemaps won’t consistently download an offline area and thedownload will fail. This has been an ongoing issue for several months. Other than that the app is great..Version: 23.2.2
✓ Don’t like itNot good.Version: 21.3.1
✓ The Solution to Global WarmingFreezes so much I think Esri should put their HQ in Greenland to combat the melting caps. Is finicky, especially with 5 people all syncing data to the same map. To be fair, it usually works. Offline areas aren't easy to use but with a few workarounds it's functional..Version: 22.1.0
✓ Offline maps sync issueDoes not sync any of our offline edits back to our server, please help!.Version: 20.2.0
✓ EhhhhEhhhh.Version: 22.4.2
✓ Very unstable and completely unreliableI developed multiple map projects in 2019 for Collector that worked great and transferred to FieldMaps fine when Collector was discontinued. However, ever since we created new map projects in 2021, they have all failed. Map projects will work sometimes then crash repeatedly without any way to resolve unless we completely delete the app, reinstall, and then reload map projects. I have my entire field crew using and relying on map projects developed for FieldMaps and it’s failed us time and time again on every device (new iPads, iPhones 8 through 12, and Androids). Because of crashing and not being able to sync, we’ve lost hundreds of data points collected in the field for professional purposes (federal grants and agreements, and contracts) over two years with no possible way to recover our data. I’m so frustrated and tired of this app and its complete unreliability. I think I now must forget Esri and find a better solution for our professional needs to collect data in the field..Version: 23.1.0
✓ Terrible appThe app is so laggy and it shuts down for no apparent reason numerous times in the day. Can somebody from the company please take a look at this as it is negatively affecting my work..Version: 21.3.1
✓ I beg you… fix offline downloadConstant ‘download fail’ error. A 300MB download should not fail after so many attempts..Version: 23.2.2
✓ Freezes in offline mapOperating in IOS with an offline field map will crash the map constantly. Users on multiple iPads experience the same issue maps have been clipped with minimal data involved. Did not occur when used in Spring of 2022-October 2022..Version: 23.1.0
✓ Very slow and crashes. Has potential.This app is very slow and cannot handle relatively simple engineering drawings (that have been converted to feature classes). It continuously crashes when trying to download offline maps, however, this appears to be isolated to apple devices that have IOS17 installed. The legend and its functionality is an eye sore. This app has so much potential. The ability to capture data in the field is great. Please fix it!.Version: 23.2.3
✓ Tech continues to disappointThe latest version fails to bring up the keyboard when attempting to login in rendering the app useless….Version: 22.2.0
✓ Multiple loading issuesReceiving this same error on multiple maps that open fine in Collector Classic “Invalid call with current token type”. Very buggy software..Version: 20.1.0
✓ Better than CollectorFirst, if you don’t have an ESRI ArcGIS Online (AGOL) account, or some equivalent enterprise solution, the Field Maps app will be essentially useless. Field Maps is sort of a mobile “front end” for AGOL and not much more. If you need a very simple mapping app with options for expansion Avenza will probably serve you better. Second, Field Maps works best when used online. I have tried many times to get the same functionality from offline maps as I get from the same map online, but the offline map features of Field Maps have frequently introduced problems even if the underlying map and data are configured correctly. The incorporation of forms into Field Maps can be helpful, but offline maps also have problems with forms for hard to determine reasons. Finally, when using a map from AGOL with Field Maps, it is not guaranteed the map through AGOL will look the same in Field Maps. I have encountered problems with raster layers displaying oddly, layer blending seems to be unsupported in the app, and text displaying incorrectly or displaying normally invisible markup code. Field Maps is definitely better than the mishmash of Collector, Survey123, and Track Viewer, but that was not a high bar to get over. Hopefully, ESRI puts more effort into making Field Maps better, especially its lackluster offline map features..Version: 22.4.2
✓ Good but could be betterThe app is pretty decent. Sometimes there are some little issues. But mostly does the job. Changing the units when in a map is a pain though. You have to leave the map to change the units under your profile. Not ideal. Also, would be nice if it was CarPlay compatible..Version: 21.4.0
✓ Multiple text pop up blocks not supportedWhen you configure a pop up on map viewer, only the first text block is shown. This is a bug. Also the browser map viewer has flaws when you add hyperlinks to text. Both using the wizard and the html view fail. This is related because there is serious issues with url hyperlinks.Version: 22.1.0
✓ Bad appUnstable slow and crashes.Version: 22.3.1
✓ Freezes upIt worked fine on August 2nd 2022 with my IPhone 11. I went to use it again on 9/13/2022 and it freezes up when I connect to my Trimble R1. It still works fine with my Samsung (Android 12) and my old IPhone 6 (14.4.2). The main 2 differences since then are an update to this application and an update to 15.6.1 IOS. I don’t know which one caused it but hopefully ESRI can get it fixed..Version: 22.3.1
✓ This app cost me my jobI recently used the Ark Field Maps app, and I must say that it left me thoroughly disappointed. While it's essential to consider that app experiences can vary, my encounter with this particular application was far from ideal, and I want to share my honest thoughts. Unreliable Functionality: One of the primary reasons for my dissatisfaction with Ark Field Maps was its unreliable functionality. The app frequently crashed and froze, making it incredibly frustrating to use, especially when I needed it for work-related tasks. This unreliability ultimately had a negative impact on my job. Poor User Interface: Navigating through the app was an exercise in frustration. The user interface was cluttered and not intuitive, making it challenging to access the features I needed quickly. The lack of user-friendly design only added to my frustration. Costly Consequences: As you mentioned, the app's issues cost you your job. I sympathize with your situation, and I agree that any application that directly impacts one's livelihood should be held to a higher standard. An app's performance should not jeopardize someone's employment. Lack of Timely Updates: Based on my knowledge up to September 2021, it appeared that the app developers were not consistent with updates and bug fixes. This lack of commitment to improving the user experience only added to the app's problems. In conclusion, my experience with Ark Field Maps was far from satisfactory, primarily due to its unreliability, poor user interface, and the serious consequences it had on your job. I would recommend looking for alternatives or checking if the app has received any updates or improvements since my last update to see if your experience can be improved..Version: 23.2.3
✓ A complete mess like every ESRI appCrashes all the time. Map downloading is glitchy. Interface hard to use. Usually takes multiple attempts to log in. I’ve seen no improvement over the last year from ESRI and don’t expect any improvement in the future. Submitting error reports feels pointless..Version: 21.2.0
✓ Still TerribleSince my last review the app is still sluggish and laggy and freezes regularly. It would be great if someone from the company looked at these reviews and made some comment..Version: 21.3.1
✓ Glitches cost me three weeks of workThis is no exaggeration. I spent three weeks making a map and its now gone. There was a glitch in the app where not all of the fields were being shown in a certain layer. I thought it was a problem on my end, but it turns out that other users were having the same problem. I went through ever help page I could but the only solutions were ones I already tried. My computer then crashed and the layers all said, “layers Failed to Load.” A waste.Version: 22.3.1
✓ Attribute tableHow have we gone this long and we still can’t see the attributes table while in the field?.Version: 21.2.2
✓ BadHad to download it.Version: 23.2.2
✓ Lost built in support for Trimble R1 ReceiverHave to install Trimble’s mobile manager (which has its own issues) in order to connect and use our R1 Bluetooth GNSS receiver which was built into the Collector app which feels like a step backwards. Hoping ESRI will reintroduce this functionality into a later release..Version: 23.1.0
✓ Could use better how-to infoI’m trying to learn this on the fly by following tutorials on esri/arcgis web sites. Constantly find places where steps are not described accurately (eg, completely skipped) or the described action doesn’t exist. Don’t know if software is just changing that fast and writers can’t keep up, or what. Very frustrating, not user friendly..Version: 23.1.0
🙂 ArcGIS Field Maps Positive Reviews
ArcGIS Field Maps works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact ArcGIS Field Maps.
⛔ ArcGIS Field Maps Problems
