NHS COVID-19 Positive Reviews

NHS COVID-19 App User Positive Comments 2024

NHS COVID-19 app received 22 positive comments and reviews by users. Can you share your positive thoughts about nhs covid-19?

NHS COVID-19 for Positive User Reviews

✓ Great app, but very difficult to book a testI downloaded the app. It is nicely designed, easy to use and visually appealing. The next step is to make it easier to get a Covid test. When you tap the button to get a test, it redirects out of the app to the government’s website. I’ve tried multiple times over multiple days, but there are never any tests available. It would be nice if the website remembers all your family’s details, so you don’t have to keep typing them in each time you want to check if tests have become available. This is a major pain point. Even better you could add your family’s details to the app once, and check for test availability with one tap. Looking forward to seeing future iterations as the app improves. Our country, tens of thousands of lives and our economy depends on it..Milo SHVersion: 3.6

✓ Helpful but only to a certain pointI was a bit shocked to get a notification on my phone’s lock screen saying that I had come in contact with someone who had tested positive for COVID-19. But once I had unlocked my phone the notification had disappeared entirely. Then when clicking through on the advice, I couldn’t find official advice on what to do next. Only through using google, calling 119,111 etc. Was I able to discern what my next actions are meant to be. If the government wants this to be effective, they need to have cohesive advice available. The average person isn’t going to spend upwards of an hour googling and on the phone to find out what to do, if the notification isn’t more insistent that it’s important. Please make it so the notification stays with the app and has to be seen within the app to be made to disappear as a notification..InkycloudsVersion: 3.6.1

✓ Not sure if it’s the apps fault or an Apple issueLike the idea of the app it’s easy to use and is a good thing to help protect yourself and family, however my biggest issue is that I keep receiving notifications to say I’ve been exposed when I click the notification it takes me to the app and then nothing is there it would appear this something to do with Apple and I must say it’s very disconcerting to find that Apple look to be using this for their own reasons and I for one have been close several times to actually deleting this resource as a Covid deterrent think the developer needs to check this out otherwise it will cause more harm than not as I can see people deleting the app due to Apple scaring people but telling them they’ve been potentially exposed to Covid when they haven’t..M R Phillips01Version: 3.7.1

✓ Fine as far as it goesWhile it’s nice to know what the risk level is in the first half of my postcode (albeit that is a pretty huge geographical area), it seemingly can’t be changed once you’ve set it up. This makes the app useless as a risk assessment tool, when this would have been an easy win and might make a real difference in the fight against covid. For the many of us that are still trying to move around safely for work etc, it would be really helpful to know not only the risk level of our home location, but also the risk level in the place we are currently actually in - or even better, the place we are planning to visit. It’s becoming increasingly tricky to keep track of which areas have gone back into or out of lockdown and adding that functionality here would probably really help to increase the number of people who actually downloaded this app..JG667Version: 3.6.1

✓ Perfect for what it’s intended forThe app seems to run well, there will always be niggling little bugs with all IT and you will never please everyone. It appears many other reviewers simply want to rubbish the product and the service provider who operator the app and test and trace. This is a really well thought through and executed piece of software that is simple to use and to those who are complaining about it “not working” for them, I’d suggest that they consider the probability that it’s not the app that is at fault 🤓. The real success of this service will of course only be quantifiable if everyone who has a smartphone downloads the app and uses it sensibly, which isn’t difficult, you just need to keep your phone with when near others and let us know if your have a test that turn out to be positive and please, keep yourself and others as safe as possible from the nasty little bug..Critical CJVersion: 3.6.1

✓ Very useful, but could be improvedThis app has been very useful for me so far, in that it has notified me on three occasions that I was in close contact with someone who was COVID-positive. I’ve had to self-isolate three times in less than 9 months. However, I would like to see a couple of improvements: - The notifications are silent. This means that I only know I’m at risk if I happen to pull my phone out and see the message on my screen. This is not useful to me if I’m at work all day; it might have (silently) alerted me hours ago, and I’ve been in close contact with colleagues all day. A notification sound would be extremely welcome. - A watch app, or the ability to mirror notifications on the Apple Watch would also be extremely useful. If I’m at work and my phone is in a drawer or locker, I wouldn’t know I was putting colleagues at risk. Having something come up on my watch would discretely inform me to leave the shop floor..LaowaiVersion: 4.9

✓ This App now MUST Support iOS 12.5I work in iOS engineering, and just noticed a developer reply to a reviewer asking why the app does not work with iOS 12.5 now that Apple has included support for ENF (track and trace) in that version. A canned response was given that the app only supports what the Apple exposure notification framework does, which was previously iOS13.5. This app is meant to save lives, so it would be incredibly helpful if the developers replying to users actually read the point a user is trying to make and in this case take action ASAP. There are millions of users on older devices that NOW support Apple (and Google’s) Exposure Notification Framework using iOS 12.5, so this app now MUST support that iOS versions too! Please resolve this..Jordy15675Version: 4.1

✓ Seems decent enoughTried it as it seems to be pretty simple and intuitive enough to use. Popped in my postcode and it tells me the risk of COVID in my area. I go to places and “check in” by scanning the barcodes, and the app seems to behave well enough. The information in the app is actually useful - there’s a lot of nonsense about COVID spreading online and through WhatsApp, so it’s nice to have a very clear and definitive place where I can get that information in an easy to read, centralised place. Others have said it would be nice to track where you are going and update COVID based on that - I think that was omitted to prevent people thinking the app is spying on them, which in that case, good on the developers for being conscious enough to see how it could be perceived by the public and taking action towards reducing that risk of not being able to download. I think a good compromise is a heat map of the UK where people can see where COVID is at high risk without GPS access to keep the data private. All in all, a good effort on the app. Being an app developer myself, I know how hard it is to get decent feedback so I hope this helps the people behind the app improve but encourage them with the app..SomosososoVersion: 3.6

✓ For coronavirus mobile phone testingHi the creators of track and trace for coronavirus can you please do a technology testing and testing Bluetooth. Saliva test technology testing like diabetes. Blood samples it will check your sugar levels blood counts in diabetes testing. I’m sure technology will win this battle of coronavirus of testing so the creator of track and trace can you please update your software to make a technology testing for coronavirus it will tell people how they got it where they got it from and who they got it from. And also is the software what you got it’s really good it works fantastically so the technology testing for coronavirus will work worldwide. I’ve been trying so hard to get in touch with the government and also the public health to say technology testing. Bluetooth testing. Kind regards Eddie.Mercury EddieVersion: 3.7.1

✓ Little improvementsHi there, app is looking good, as a fellow dev here’s my 2 cents. Could you put in the Home Screen which venue you’re currently checked in to, so I can show staff I’ve actually scanned in. Also, those “possible exposure” notifications, just put a page up that explains what it means when opened. Bigger idea (possibly not possible because of Apple’s privacy restrictions and this would probably need Apple/Google to implement) but: why not give users the option to locally record location data against their tokens. Stored only on device and not sent out. But that means when I get a possible exposure notification I could see the general area and time of the exposure and I could consider whether I was wearing a mask or not at that time, or if I was in an area where I should be concerned or not..NeilwjsimpsonVersion: 3.6.1

✓ Released Today | Excellent | England and WalesIgnore all the one star reviews from people who did not understand this app was not generally released in England and Wales until today (24 Sept 2020). Everyone should install it in my humble opinion to help do whatever we can to reduce spread of Covid-19, especially to those who are most vulnerable. All data is anonymous, not collected (only stays on own iPhone) and can be deleted by the user at any time. The app uses the Apple / Google API per many other countries’ equivalent apps. Developers / NHS: Please update it to remove the question about “are you over 16?”. Teenagers are more than capable of responsibly installing and running this app too. EVERYONE with an iPhone on iOS 13.5 (May 2020) or newer should run this. I am not in any way affiliated, nor know anyone who is. Installing this can significantly help, but only if enough people do so..NevSauVersion: 3.6.1

✓ Support in an appPleased to have downloaded this app. Feel it’s a good support alongside wearing a mask, space & hand washing. However, I have been scammed and received 3 messages on my mobile saying the app had detected that I had had close contact with someone who had tested positive for Covid-19, a high risk situation & the tome &place had been detected. The messages took me into the app but there was no further direct information. Reading the questions answered on the app instructions are to self isolate, which I did for 4 days before a friend in the medical profession told me I had been scammed. They had also been sent the same messages. So the question is what should we expect if such contact is genuine? There isn’t any direct information to give guidance on this. Just feel I should make my recent situation known . How can this scam happen ?.Jangee1950Version: 3.6.1

✓ Well designedGood job on the design, almost worth the wait.YouAreReadingMyUsernameVersion: 3.6

✓ Thank youThank you NHS for keeping us safe.Chris TebbothVersion: 3.6

✓ Good but could be betterI’m a university student living in halls, but the app won’t allow me to change my address in the app. Luckily I already set it to my university halls address, but for people moving homes or going to university there is no option to change your postcode area. The application doesn’t account for different floors for contact tracing. As previously stated I live in halls, the top floor has Covid and is isolating, but due to the fact that floors aren’t accounted for every time I step into my block I get an alert stating that I have had possible interaction with a person who tested positive. This is frustrating as I know it’s the same alert for the same people, people I’ve had no actual contact with. Utilise more satellites and start accounting for flat block floors please!! Otherwise the app works as it should, allowing for an easy track and trace system..Bloons is badVersion: 3.7

✓ ReviewI think the app is really nice, but I wish you could see the date/ time you were exposed and how long you were exposed for!.Armyblue33Version: 3.6.1

✓ Thank you UKThis was helpful.JackhowaVersion: 4.2

✓ Susan StephensLogged in vet straight forward and efficient scan on wall before entering Crossways Strorrington West Sussex.SLK@3Version: 3.7.1

✓ Useful in the fight against coronavirusThe app has been designed to ask for only the 1st half of your postcode it does not ask for any private information including contact details, name and address etc. You leave the app running in the background and you barely even realise it’s there most the time while you continue to go about your daily life, as the app uses google and Apple technology to generate an anonymous ID every 15 minutes which only gathers data on who you have been in close contact with using Bluetooth technology contact tracing can easily be toggled off within the app and back on, and it is easy if you wish to do so to delete your data. Checking into venues is really easy and you can go about your day knowing that your not being tracked as this app does not have gps or location services and only uses your first half of your postcode to give you information about the risk level of your area. The app allows you to check/report your symptoms within the app and enter test results..D_S99Version: 3.6.1

✓ App works as it should👍For those that have concerns regarding the “missing information” on the app... it scans 24/7 on the background and remembers where you have been and who you was in close contact with ( all anonymously). The app showing the area where you live to make you aware of the risk level in that area. You can check risk levels in other areas online or just change you district postcode on the app if you really need to or moved for that period of time. Here is the info how to do it-You can change your postcode in the app by going to the home-screen and navigating to ‘About this app’. From there, click ‘Manage my data’ then ‘Edit postcode district’. You should only edit your postcode district if you have moved house and your home postcode district has changed as a result. Not sure what all 1 ⭐️ reviews are about. People! Browse NHS web to clarify anything. It’s there for you to answer any questions. Then give your feedback. All very simple just as some people are...😄.Andrew19932Version: 3.6

✓ Push notification issuesEdit, additional to my original comment below: I agree with recent reviewers (Davina* and Reverend*) comments about push notifications disappearing or not being possible to read in complete form. I was unable to access the full text of one of the notifications, both of which are permanently lost. Developer, can you please address this seemingly significant functionality issue in a future release, in order to improve the app’s feedback to the user. My original comment follows, with (I presume) initial developer response: When Bluetooth is turned off within the iPhone itself, via the panel, the app continues to report that it is active and scanning. A visible warning from the app that iOS Bluetooth is off (eg a message on the Home or Lock Screens?) could be helpful to avoid misunderstanding of actual status. Something for developer to consider..Trinculo101Version: 3.7.1

✓ New Version ExceptionalTesting out the latest version of the app that’s just been released! All the bugs seem to have been fixed, plus the outlay is really easy to use. Good job to the team working tirelessly to get this up and running.Nathalie StumblesVersion: 4.2