Mobile Passport Control App ProblemsUS Customs And Border Protection

Mobile Passport Control Problems & Troubleshooting and Solutions

4.8
4.89466 star

Total 190,006 Ratings

Common Mobile Passport Control Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the Mobile Passport Control app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The Mobile Passport Control app's creator (US Customs And Border Protection) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.


  1. Mobile Passport Control iOS app crashes, not working, errors
  2. Mobile Passport Control iOS app network issues
  3. Mobile Passport Control on iOS has black/white screen
  4. Common Mobile Passport Control issues
  5. How to fix Mobile Passport Control payment issue while purchasing app or upgrades?


How to fix Mobile Passport Control app crashes or not working?

  1. First, shut down the Mobile Passport Control iPhone app and open it again.

    Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the Mobile Passport Control app on your iPhone, follow these steps:

    1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
    2. Find the Mobile Passport Control app.
    3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
    4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.

  2. Install the most recent version of the Mobile Passport Control iOS app:
    1. Launch the Mobile Passport Control App Store on your iPhone's display.
    2. Look for the Mobile Passport Control app. To open it, just click the button when you find it.
    3. An "Update" button will appear if there is a new version available to download.

  3. Removing and reinstalling an Mobile Passport Control iPhone app:

    Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the Mobile Passport Control app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.

  4. Update your iPhone to the latest iOS version available:

    If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.

  5. Other options

    If you're having trouble, please contact customer care by phone or through the website's contact page. Contact Mobile Passport Control customer support or visit the Mobile Passport Control contact page to report the issue and get assistance.


  • mobile passport control problems & solutions and troubleshooting guide - 1
  • mobile passport control problems & solutions and troubleshooting guide - 2
  • mobile passport control problems & solutions and troubleshooting guide - 3
  • mobile passport control problems & solutions and troubleshooting guide - 4
Common Mobile Passport Control Problems & Solutions and Troubleshooting Guide

How to fix Mobile Passport Control iPhone app unable to connect to server or internet connection issue?

  1. Reset network settings:

    Follow these steps to resolve network connectivity issues on Mobile Passport Control app for iPhone:

    1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
    2. Enter your device passcode.
    3. Then tap the option to confirm Reset Network Settings.
    4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.

  2. Turn off your VPN in your Settings Menu:
    1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
    2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix Mobile Passport Control black screen/white screen (blank screen)?

Follow the mobile passport control iOS app crash troubleshooting guide here ▲



How to fix Mobile Passport Control payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the Mobile Passport Control site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.


Common Mobile Passport Control issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the Mobile Passport Control development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

  • Mobile Passport Control does not load
  • Mobile Passport Control hangs
  • Mobile Passport Control cannot be opened
  • Mobile Passport Control loads very slowly
  • Mobile Passport Control no internet connection
  • Mobile Passport Control does not start
  • Mobile Passport Control reduce battery consumption
  • Mobile Passport Control login does not work
  • Mobile Passport Control is not responding
  • Mobile Passport Control is causing errors
  • Mobile Passport Control always crashes

Have a problem with Mobile Passport Control? Report Issue!

You have problems with the app Mobile Passport Control and you are looking for suitable solutions to fix the errors?

Please wait! Mobile Passport Control facebook community issues loading...


Why should I report an issue with Mobile Passport Control?

  1. Pulling issues faced by users like you is a good way to draw attention of Mobile Passport Control to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Mobile Passport Control customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mobile Passport Control.
✱   Mobile Passport Control Report & Feedback Form
Similar problems with the app Mobile Passport Control
Flightradar24 | Flight Tracker problems and troubleshooting and solutions
Flightradar24 | Flight Tracker Problems & Solutions and Troubleshooting Guide

The world's best flight tracker app - #1 Travel app in over 150 countries. Turn your iPhone or iPad into a live flight ...

Southwest Airlines problems and troubleshooting and solutions
Southwest Airlines Problems & Solutions and Troubleshooting Guide

Book a flight in just a few easy steps Check in, change or cancel your flights. Plus, add extras like EarlyBird Check-I...

Priceline - Hotel, Car, Flight problems and troubleshooting and solutions
Priceline - Hotel, Car, Flight Problems & Solutions and Troubleshooting Guide

Get exclusive app-only hotel deals, discounts on rental cars, and cheap flights all in one place, with the Priceline app...

Fly Delta problems and troubleshooting and solutions
Fly Delta Problems & Solutions and Troubleshooting Guide

Welcome to Fly Delta, Delta’s award winning iOS app. With our dynamic Today screen which provides quick access to your b...

USFS & BLM Campgrounds problems & troubleshooting and solutions
USFS & BLM Campgrounds Problems & Solutions and Troubleshooting Guide

This app shows over 5,650 United States Forest Service (USFS) and Bureau of Land Management (BLM) campgrounds throughout...

Wise Pilgrim Camino Francés problems & troubleshooting and solutions
Wise Pilgrim Camino Francés Problems & Solutions and Troubleshooting Guide

No Signup. No Login. Celebrating its 12th year as a mobile app, and their 14th online, the Wise Pilgrim Guides are the ...

Road Trip Guide by Fotospot problems & troubleshooting and solutions
Road Trip Guide by Fotospot Problems & Solutions and Troubleshooting Guide

Fotospot is your ultimate road trip companion! Explore well over 11,000 handpicked, photo-worthy tourist attractions acr...

Flight Radar 24 Pr Plane aware problems & troubleshooting and solutions
Flight Radar 24 Pr Plane aware Problems & Solutions and Troubleshooting Guide

mi Flight Radar app turns your iPhone or iPad in to your own personal air traffic control radar or flight tracker. Fligh...

Check Out How to Solve Problems or Issues of Related Applications
CBP Truck QR problems & troubleshooting and solutions
CBP Truck QR Problems & Solutions and Troubleshooting Guide

The Official U.S. Customs and Border Protection (CBP) Truck QR App will allow for travelers arriving at land border p...

CBP ROAM problems & troubleshooting and solutions
CBP ROAM Problems & Solutions and Troubleshooting Guide

The official CBP ROAM App (formerly OARS) from U.S. Customs and Border Protection allows pleasure boaters and other e...

my.CBP problems & troubleshooting and solutions
my.CBP Problems & Solutions and Troubleshooting Guide

Welcome to MyCBP. Our app provides a way for you to connect with U.S Customs and Border Protection. MyCBP provides a ...

ESTA Mobile problems & troubleshooting and solutions
ESTA Mobile Problems & Solutions and Troubleshooting Guide

The Electronic System for Travel Authorization (ESTA) app from U.S. Customs and Border Protection allows Nationals of...

Global Entry Mobile problems & troubleshooting and solutions
Global Entry Mobile Problems & Solutions and Troubleshooting Guide

The Global Entry mobile application enables active Global Entry members to report their arrival at any supported airp...

CBP One problems & troubleshooting and solutions
CBP One Problems & Solutions and Troubleshooting Guide

The CBP One™ app serves as a single portal to a variety of CBP services allowing users to be quickly and conveniently...

CBP Border Wait Times problems & troubleshooting and solutions
CBP Border Wait Times Problems & Solutions and Troubleshooting Guide

Knowing land border wait times at the various ports of entry into the United States from both Canada and Mexico can a...