3.3
3.33793 star

Total 65 Negative Reviews

CubeStation App Complaints & User Negative Comments 2024

CubeStation app received 65 complaints, negative comments and reviews by users. Have you ever had a bad experience using CubeStation? Can you share your negative thoughts about cubestation?

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CubeStation for Negative User Reviews

Please helpSuddenly it is telling me “network request timeout please try again” for 2 days now. I am unable to login or do anything now. Any help would be great..Version: 4.24.1.1

Basic timing errorsApp works well with the new Gan Halo smart timer, and there are no problems with connecting or accuracy. However there are some issues when analysing previous times on the group data page: - If you delete a record it still counts towards your AO5/AO12/AO100 - Some of the stats on this page are inaccurate - There’s no way to scroll if you’ve done >100 solves - When you reset times in the group data page, it doesn’t reset the blue box on the timer page showing your AO5 etc..Version: 4.21.1.2

So slowThe app takes at least 2 minutes to load on an iPhone 13 so I can’t imagine it on an older phone..Version: 4.24.1.1

GanThe designer for your cube are good but the one for the app are horrible. Look the app of Xiaomi giiker, the UI is simple. Plus, can't change the default cube orientation even after changing the scramble orientation. You designed a new box for the I carry I think you can change the application. How? Just make the UI with html, CSS, node or something else..Version: 3.5

Worst app up I’ve ever seenThe us for this app is literally made out of walking crap, also I can’t even sign in..Version: 4.25.1.1

Used to work :/I used to love this app, I had been using it for the past year. However recently when I would go to 1v1 people it would never find anyone for me and I wouldn’t be able to battle which is kinda the main reason I spend $80 on a cube. I deleted the app and re downloaded it. I got past the logo screen once and tried to login but it kept saying network error or something? Anyway I couldn’t get in and I deleted it again and re downloaded it l, again and now I can’t even get passed the logo. Please fix this ASAP this was one of my favorite apps! :(.Version: 3.3

I wish I could put 0 starsWhy am In a log in when I dont even have an account .-..Version: 4.25.1.1

BroBro when my friend solved it, the other persons cube was frozen, and then we lost f.Version: 4.25.1.1

PichuPichu.Version: 4.26.1.1

老掉线,没法玩。老掉线,要从新登陆.Version: 3.1

I can’t log inIt is really annoying because I had a hard time logging in and than it signed me out and I can’t sign back in but otherwise the app is okay.Version: 4.25.1.1

Use a VPNApp is garbage but the functionality is good, and you can get around the bad connectivity problems if you use a VPN from Taiwan..Version: 3.7.1

HELPI can’t log in to the app, when I try it freezes, help meee!.Version: 4.21.1.2

Terrible! Don’t get this app!It doesn’t even let me log in and I’ve been trying for over an hour this app is terrible it’s a waste of time don’t get this app under any circumstances!!!!!!!.Version: 4.24.1.1

Server ClosedUmmmm so I guess this company is out of business? Every time our son tries to use this it just says server closed..Version: 4.24.1.1

Cube stationCube station is very good. It is very effective, I like it and it helps you solve cubes faster and quicker..Version: 4.23.8

Why can’t I registerThis app won’t let me register an account and it gets me mad.Version: 4.26.1.1

Too many glitchesApp is overall terrible with lots of glitches..Version: 3.12

Unintuitive and not funThe cube itself is nice but the app is awful. It’s poorly designed, unintuitive, and I don’t feel like I’m learning by using it. Tempted to return..Version: 3.8

I had to return the cubeSuch a shame because the cube is amazing but this software doesn’t do anything it is supposed to which renders the cube useless. I was in chat with them on your tube for 3 hours ending videos of my issues, I asked for a part refund and they refused so I went to PayPal and they granted my full refund of the cube plus the £15 it took to post it back to them. 5 months later it was returned to me because they didn’t pick it up from China Post customs even thought they were notified by customs and me that it was there with a reference..Version: 3.1

Timer is practically useless on the appThe timer is practically useless on the app. I can’t do anything without a smart cube. Why is there even an option to connect a timer to the app if it is basically useless? Overall, devs, please add a feature for the smart timer to be able to be used in the app. Also, the non smart cube category for multiplayer is always offline. I hope you will add the feature I told you about soon. Bye..Version: 3.10

Please look developersThis app is great and has taught me many quicker algs but when I play online on qualifying I got so far winning and losing but then when the new season started and all my trophies went away I started to not get matched to people who also average around a minute and was matched with people getting around 20 seconds and even 10 leaving me with not time to solve my cube before the next game I have won once and I want to have better skill matching but the cube is good and the app is reletevly good just that one problem. Developers can you please sort this problem out Thankyou.Version: 3.10

Awful but still an improvement from previous versionStill no app support. Cube is amazing. App and support is pathetic. Don’t buy. Overpriced cube that you can’t compete with. ———- I wrote the below review in September 2020 and still had no reply. There is no better version available yet. Have the devs given up? Does GAN care about its customers? I have spent a lot of money on GAN cubes and find their app support pathetic. 1 star only because I can’t give 0. ———————————- We need App support. This could be great as the hardware is incredible. (Gan I v2) Constantly have to reset the cube within the app as it somehow scrambles the cube randomly within the app. This is not an easy process and clicking the buttons in the app are not great either. The training is just awful. Not intuitive. Maybe a pro would disagree but look at this from a beginner point of view and try to figure it out... good luck. If you use the updated version of the app then there are some improvements but still overall a terrible application. Hire me to help with your business improvement GAN. Lol, still no app support. What’s worse is no one cares about these reviews so good luck to GAN moving forward. I suggest reaching out to your customers if you want them to spend over the top prices for your products..Version: 3.4

Syncing is a problemIt syncs with white on top but the sides are never in the right place to begin with making all the other functions useless.Version: 4.26.1.1

This app is hot garbageTook forever to sync the gan cube, eventually had to restart the app to find the cube. Got it synced with the app but the orientation in the app is completely wrong. Tried to do solved sync but could not get the app to recognize the way I’m holding it. Finally figured out I could tap the cube on the home page and drag it to match mine. Ok fine. Then tried to do solo timer and works fine for the first round but then in the second round the scramble has all wrong moves. As an example it will tell me F and the illustration is R, even though the cube is in sync now everything in the scramble is backwards and it changes every round. Terrible app. It’s too bad as the cubes are great. Need to get someone from GoCube over here to fix this app..Version: 4.25.1.1

Just HorrendousApp is poorly designed and written, logging in is harder than using the app itself. Why do I need to log in to a goddamn app to use a toy robot.Version: 3.10

Do not get this app!I’ve been trying for hours and after the update you can’t login.Version: 4.25.1.1

Can’t connect my cubeIt says the cube has batteries but mine doesn’t have batteries.Version: 4.26.1.1

Inappropriate age ratingThis app is rated safe for kids but contains an unsecured chat feature that is inappropriate for elementary age children..Version: 4.25.1.1

Really trashPoor network working.Version: 3.1

Screw you cubestation !!I hate this so much and i cant even log in i have tried soooo many phone numbers and they wont work. Im so sad because now i can never full fill my dreams of being good at rubicks cubes!!🥺🥺😭😞.Version: 4.23.8

Hot garbageHalf of the app is locked until you “Verify”. What does that even mean? No one knows. I’ve already registered so what is verify? You can click verify 1000x and nothing will happen. The app is unusable and trash.Version: 4.26.1.1

Like the app, but…the screen doesn’t fit.One of the problems I noticed with the app right away. The screen is not shaped for the newer Apple devices with the full screen that has that black dip at the top for the mic, cam, and whatnot. It would be great if you could fix that problem because it’s pretty annoying to have to flip my phone around just to read and press the left side menu. Also you can’t change your email address…ever. So it’s best you choose an email you’ll never, ever lose. It would be great if the developers added the ability to update your email address. As that is a very basic feature that’s pretty important in my opinion. If you do that, then I’ll be super happy😊.Version: 3.5

Super Buggy appThis app has a lot of potential. However the problems are many. It can take 30 minutes to load sometimes longer. Trying to connect online is hit or miss. If you try to play with friends the chat part will crash the app. Also does not register if your friends are on correctly or not. If you create a private room to play with friends in you are only going to get a few rounds before the app crashes or the server kicks you out. There are some good tutorials on how to solve but the rest of it that is the most interesting is buggy at best..Version: 3.8

Drop out crash all the timeVery unstable. Crash during match all the time.Version: 3.1

Can’t log back in after updateI want to login after the update, but I can no longer get in because it’s only in Chinese once you try to verify. This needs to be fixed or this app is useless and therefore my cube is useless!.Version: 4.24.1.1

BadIt gives you a time to scramble the cube in and you are disqualified if you don’t finish in the time that you have..Version: 4.26.1.1

THIS NEEDS FIXED NOWThis is stupid I don’t know how to get into sign up it’s just login. Whoever made this app needs to fix it and put log in one star..Version: 4.25.1.1

Cube station needs fixedTried to sign up but apparently there’s no servers.Version: 4.24.1.1

MehI prefer the last version.Version: 3.10

AwfulIt gave me a dnf when there was 2 seconds left.Version: 4.24.1.1

$75 cube neededYou need a $75 smart cube and $7 center caps to work..Version: 4.25.1.1

GlitchingIt glitches way too much. I had to dnf countless times..Version: 4.26.1

Can’t connect cubeThe app is far better than reviews in the past, however the recent update doesn’t allow cubes to connect… essentially making the app useless..Version: 3.8

Afrancisco29The way I need to put my number to play is impossible for me and I’m a kid.Version: 4.24.1.1

Needs more 2x2 thingsThis app is good but it should have more things for 2x2. like agorithms and 2x2 compitions. also it needs to be able to scroll with a scroll wheel on mouse, and be able to change the cube type when making custom algerithms, but other than that it is realy useful. I like conecting my GAN timer to the app and using it to solve my cube over and over with out having to record anything but it still records my times! So overall I like this app and it is useful but there is a lot of room for improvement..Version: 4.21.1.2

It ISNT EVEN DIWN,OADINGNo download at all very annoying.Version: 4.26.1.1

So laggyI did a solve and the timer didn’t stop at the time I finished. Moreover, I have to tap about five times for it to go into what I want it to go into, and virtual cube doesn’t work at all..Version: 4.26.1.1

Please update thisPlease add background music, dark mode and sound effects. Also, please translate the Chinese words into English..Version: 3.10

Useless unless an “i” cubeDownloaded the app as I bought a (non smart) 356M cube and came with a card stating to download the app and a code for the tutorials - it will get me nowhere without a GAN-i cube. The CFOP library seems useful. However it will not give you the moves to achieve the needed scrambles if you don’t have a smart cube. Actually annoyed they offered this card and pin with a 356M they know will never work..Version: 4.25.1.1

It sucks it dose not even let me in it just glitches outBad.Version: 4.25.1.1

BluetoothThe Bluetooth for the app is not working it’s making me connect it even thought I have Bluetooth on plz fix this.Version: 4.23.8

It needs to add the gan356 r sIt needs to add the fan 356 r s.Version: 4.25.1.1

Keeps crashingI downloaded the app when I bought my smart cube and was really excited until the app started lagging and crashing all the time don’t download.Version: 3.10

HelpWhy can’t I use a USA phone number.Version: 4.26.1.1

Add this because it’s stupid when that I cant change the cubesLet me change the cube because I can’t see what cube is what and I picked the wrong one.Version: 3.8

Terrible appLoaded the app, selected English for the language. Tried to enter 3 different email codes, but kept getting an error in Chinese??? No idea what the issue is as I can’t read it 👎 So, now the cube is useless without the app..Version: 4.26.1.1

GlitchingOne I first downloaded this app I was excited with the layout and functions that could be used. But once I started using the app I got kicked out every single time after finishing a solve or when connecting the cube or when just starting up the app. I have been using other website and apps that have worked fine so why not this one. I don’t recommend the is due to its glitches and faults.Version: 3.12

不好用I really like gan cube but after the new update the app said searching for something and it’s just a blue background and I waited about 2hours and still nothing happened.Version: 4.26.1.1

App okCould be better if the app was not in Chinese.Version: 4.22.1.1

I have a problemHi devs I was gonna log in for the day but the app keeps saying unable to get server version number, please check the network and my network was fine and tried again another 5 times and the Sam thing happened and I made sure it was up to date it was. Besides this when I could play it was an amazing app I do recommend getting it.Version: 3.10

I cant even log in!Every time I use a correct email and correct password it loads saying sending then it says I have bad network even though it’s full!!!!!.Version: 4.26.1.1

Won’t connect to the cube or the robot.Getting this thing to connect over Bluetooth is basically impossible..Version: 4.24.1.1

Keeps crashingIt just doesn’t work and setting up an account is a nightmare and it just doesn’t work.Version: 4.23.8

BadWhen i downloaded the app it showed a black screen and took me to the home pag.Version: 4.25.1.1


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