AdGuard VPN – Unlimited & Fast App Negative ReviewsAdguard Software Limited

AdGuard VPN – Unlimited & Fast Negative Reviews

4.6
4.66019 star

Total 58 Negative Reviews

AdGuard VPN – Unlimited & Fast App Complaints & User Negative Comments 2024

AdGuard VPN – Unlimited & Fast app received 58 complaints, negative comments and reviews by users. Have you ever had a bad experience using AdGuard VPN – Unlimited & Fast? Can you share your negative thoughts about adguard vpn – unlimited & fast?

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AdGuard VPN – Unlimited & Fast for Negative User Reviews

Good just costlyGreat app just a little costly having to subscribe to 2 seperate sites.Version: 2.0.6

Servers down half the timeToronto is down a lot of the time and so are the other locations near by (like Montreal) which also have pretty high latency making everything a lot SLOWER..Version: 2.3

Force me to rate you, you get 1 starI barely had the opportunity to click through half of the configuration settings, and I get a pop-up to rate the app/service. That really annoys me, but what's worse is that my ONLY choices were to rate the app (which I didn't feel like doing yet, I didn't have enough experience with it), OR report a problem, which took me out of the app. I didn't want to report a problem, and I didn't want to rate the app. But you forced me to do something out of the app. So 1 star, blanket policy. Do better, stop freaking bugging you users to make crappy ratings. If this were a free period, I'm probably just stop using the app, and you'd lose a sale. As it is, I paid for a year, so you having for that long. But you're starting with a negative score already, before I consider renewing next year..Version: 1.0.8

Will see if it’s workI have purchased AdGuard yet it’s not blocking ads on apps and games. Let’s see if this works.Version: 1.1.6

No serviceSo it was working really well for a couple of days. But then one day none I couldn’t connect to the internet. I couldn’t connect to the Apple Store. So I shut it off, and I had service again. It blocks my connection to the internet..Version: 2.2

Works great at firstI noticed the speeds on my internet had slowed down drastically—like, dial-up speed drastic. Got rid of cache, closed unused apps, etc, trying to figure out what was going on. Then went to the VPN app and saw some notice about “speed lost,” or something like that. I immediately deleted the app, and now all of my speeds are back to normal. I’d never pay for this app..Version: 2.1.4

Does not work for NetflixWARNING: don’t purchase if you are wanting to use this for watching US Netflix. Netflix will be block you. It was the only reason I purchased this app. Shame as I really like their AdGuard. But this VPN is a waste of money..Version: 1.1.6

Not readyWhen enabled, it disables all internet. When disconnected, it attempts to to enable itself in the system settings. It will toggle between cellular and known WIFI networks without allowing me to disable that feature. Overly persistent and unrefined execution. The main thing it has going for it is that it works with the AdGuard app at the same time..Version: 2.0.2

BYhhh.Version: 2.0.10

Good VPN … butI believe if you have purchased a subscription for AdGuard adblocking/dns you should get a small discount, this is very expensive..Version: 2.0.10

Was good but once again......vpn's just get worse. the 'new' v2 cannot connect you to your own country reliably. websites think you are abroad when you're not. didn't happen til the update. what's the point... more money wasted on another shapeshifting software company. a good vpn is hard to find..Version: 2.2

Wasted money - not a fully developed product.Works best when uninstalled, limited features, poor integration with their adblocker. Could not get anything done while installed, gave up after a few days, nothing but laggy connections and constant "no internet" errors. How do I get refund? no point having a vpn that needs to be turned off to get something done..Version: 2.0.8

BewareAs a longtime user and fan of Adguard Pro, I thought I’d give this a try before subscribing. Within a day I began suspecting that my phone was broken as I couldn’t send emails and internet access was slow and appeared frozen at times. Everything recovered after deleting the app. Possibly if I subscribed the app would be usable but my experience of it so far doesn’t inspire any confidence in it..Version: 1.0.9

Should have option to allow certain app use VPN!!There used to be a service on laptop where the app lets you select certain app to use VPN. That option is completely removed plus its not feasible on computers. It should be introduced on ipad and smart phones. This way users can use certain apps that they can use VPN. The company should also start making an app for Apple TV. Note - SafeShell VPN have already allowed users to use VPN on certain apps..Version: 2.1.4

Something keeps tripping turning off adguard VPNWhen I look at my settings I see Adguard VPN is turned off. When I turned it on 1 hour ago. I even selected “on demand” stay connected. Once I open up a gaming Apps. When I saw on the upper right corner shows VPN flashing next to the battery icon. When I checked VPN profile, it shows Adguard VPN is turned off. Someone or a bug keeps tripping the VPN profile to turn off. When I selected “On Demand” which means the Adguard VPN should stay connected. Yet when “on demand” is turned off. It shows someone is deactivating my VPN..Version: 2.0.10

Connections are slowUnavailable connections and slow when eventually does connect..Version: 2.0.7

This is a true assessment.There is a saying that this accelerator is not much different from the VPN I usually use, but it can guarantee that every time it gives you a link, it will not easily drop the line. This is still a great compliment to this software. This software has been in my mobile phone for half a year..Version: 2.3

Fail to deliver consistentlyThis review comes after 2 years of light use mainly because it Fail to deliver consistently. This is summary review and I am not going into detail on how this technology fail nowadays use.Version: 2.3

НЕ РАБОТАЕТС 04.02.23 перестал работать в РФ! На ответы в поддержке тишина..Version: 2.2

PerhapsSome improvements on the set up could be Helpful..Version: 2.0.9

Told to rateJust got into it haven’t tried it but prompted to rate so a 3 star as i see how it goes.Version: 1.1.5

Forced to write service without having a chance to use itI amGiving this one star because I was forced to rate it as soon as I had downloaded it. I hadn’t even been given a chance to use the service I’ve just subscribed to. Please give people a chance to use it before you force them to rate it. If you don’t rate it then they assume there is a problem with the service and then you have to explain what the problem is when you haven’t even used it yet. SoHere I am giving you what you want but it’s not what you really want.Version: 1.0.13

Adguard vonI try to log in with my apple account and it always go back to log in page, i have adguard dns and it works but adguard vpn doesn't aloud me to log in,very disappointed.Version: 2.0.6

Connection stability - Incredibly slow - App looks good, Ninja characterer’s aestheticsIt pains me to give this app such a low review because I know, given some the time, these adGuard devs will knock this out of the park just like they did with their other products! So long as Apple can mind their own and not pull any of their weird stuff. However, it’s just not quite there in its current state. And I’d be very hard pressed to pay for the premium at this point in time. It seemed to be rolling pretty well but something was causing it to frequently get disconnected then connect again and so on and so forth. Which may have been causing the other issue of when it was able to get connected it was at extremely slow speeds and and sometimes unloaded and I had to get rid of it for now.! But I will be waiting on to come back and change this review once it’s where we expect it to be, in due time! Because as I mentioned, the app itself it’s looks very good!! I think it’s even cleaner looking than the original app(s). Which are vanity amazing! . The difference imo is the new face of the app. The ninja very cool footing backgtound . All I can say is I can’t wait to be back when she’s really ready to rock.Version: 1.0.8

Can’t make a passwordWhen i try to make a password it keeps saying invalid password and I cant sign up..Version: 2.1.4

Significant performance hitSpeedtest results show a significant performance hit when using AdGuard VPN, particularly on upload speeds. Kill switch feature doesn’t work at all -it does nothing. No way to specify a list of trusted networks or connection types. On the other hand, many apps and websites can’t detect that you’re using a VPN and so you’re blocked a lot less often than say with PIA or other VPNs..Version: 2.3

AwfulI paid for a year but after a month it didn't work, it's awful.Version: 2.0.10

Waste of moneyI want a refund. This app never works And customer support is terrible. Don’t waste your money..Version: 2.3

Good app BUTI like the app a lot and it does help but my problem is ever since I got the app Ive not been connecting to wifi or data correctly I made sure my wifi is trusted on the app but I still can’t connect and as safe as this makes me think I am I rather be able to connect to wifi then have protection I may or may not need.Version: 1.1.2

Easy set upEasy setup.Version: 2.0.8

NetflixI can’t login netflix with this vpn..Version: 1.1.5

Unreliable and overpromisingQuality of the connection is REALLY patchy. It can be 200mb and 3mb with very similar latency and signal. I switch off their vpn and my internet speed is back to where it is supposed to be. This vpn cuts it by an unpredictable ratio.. it could be 2x it can be 5-7-20x. This is VERY disturbing for connectivity critical applications. This is my second time I am buying subscription after a reasonable break (I gave them some time). It has become better (it was aaaalot worse), but still I cannot rely on their stable and good bandwidth connection. The only reason I keep coming back to try this out is adblocker/tracker and vpn bundle. It is still faaar from smooth. I remain very disappointed...Version: 2.0.2

Not sure yet still new👍🏻.Version: 2.0.10

Huge Drop In Quality LatelyWhen this app and service first rolled out I was more than happy to jump onboard and dump Proton VPN, it worked flawlessly all the time, every time. But a little by little later, the usability of this app/service has dropped to near zero. I don't know what has happened behind the scenes but I'm tired of having to manually connect/disconnect the vpn just to refresh the connection to get it working again without leaving my apps and restarting those too. Sometimes nothing works until I restart my phone, I tried using Proton VPN again, and sure enough everything works fine. I'm done with this service for now but I really hope you guys can pull something together cause this is insanity compared to the masterpiece that is Adguard itself..Version: 2.0.2

Zero if I couldNonstop adds on any google or gmail site.Version: 2.0.9

Bad performanceThe performance was worse after activating it. Like, way worse.Version: 2.0.6

Deceiving name worthless adblocking tool.Save your time the app banks on its sister app’s reputation to make you think it does anything it can’t even block the simpiest of ads.Version: 2.0.10

AdGuard VPN AppInitial install and use seems ok..Version: 2.0.8

Doesn’t workThe browser will say you’re in another country but the phone doesn’t. Apps still recognize your location and the whole point of a VPN is to change your location. Doesn’t actually work. Just costs $13 a month for nothing of value. Just slower internet because it needs to route you through their locations, but in the end everything still knows who and where you are. Waste of money do not buy. Only fools believe this works..Version: 2.1.4

Tried paid for 4 months but utterly uselessServers are constantly failing, regularly displays as no locations available, unstable when you do connect. Absolutely wouldn’t recommend.Version: 1.1.4

One Canadian server.And at one point, it went down for weeks with no other Canadian alternative..Version: 2.0.6

First time tryIngFirst time trying ADguard VPN will come back to update in a few days.Version: 1.1.1

Early days only got it today so can’t rate it yet!!See above..Version: 1.1.0

Update 2.3 severely buggedIt won’t let me sign in. I get stuck in a login loop and never achieve login. Please help or fix thanks..Version: 2.3

GoodWorks well.Version: 2.1.4

No good for buying lottery tickets outside the UKYou still can’t buy lottery tickets outside the UK even with London UK selected as my location so useless!.Version: 2.0.6

As reliable as a ginger bread space stationThis app causes nothing but issues for me. It's tempermental as hell and give me no idication that its decided it would rather have a little snooze and disconnect. The app has difficulty even loading half the time and it saying it's connected is not a real assurance it has. It auto connects when I don't want it to and will repeatedly connect and drop and reconnect when connected to WiFi. Really there is so much to be unimpressed by but I'll leave it at that..Version: 2.3

LoadingAdds.Version: 2.0.6

Beaucoup de problèmesFonctionne pas ou trop. Certaines pages impossible à ouvrir ou sinon il arrive qu’il ne bloque pas les publicités.Version: 2.3

Wasted my money.I don’t know what I am doing wrong but, when I connect to the UK, the BBC and others know I am not in the UK. When I connect to the US, it is hit and miss. The integration didn’t work either, ads all the way..Version: 2.0.6

Becoming more and More UnstableThis app was great when I first started using it a couple of years back; connections was more stable. Nowadays my vpn is disconnecting frequently, causing my internet connection to be really poor or unavailable. It is bad to the point now that I am unsure whether it stays connected enough to actually serve the purpose of a VPN. Almost every time I open the app now it’ll either say “searching” or “disconnected” and the only solution most time is to force close the app and open it again. Please fix the bugs, as I actually use the AdGuard DNS, AdBlocker, and VPN. I might have to drop all and find something else the services continue to get worse..Version: 2.3

8=====)3 часа в месяц, серьезно ?.Version: 2.2

It needs improvement but overall it’s goodI hope the can let the free users have more defensive options when by getting dox or something or someone trying look for your information or spam us. As will hack us look into the computer or get into the microphone I’ve been brick before all I’ll this I’ve mentioned it’s not fun.-_- I don’t have a lot of money but a free vpn application that could help the people that don’t have much but can provide the tools to protect are privacy and around us. The the people that has money if them more ft. And other thing’s gizmos and gadgets But the mean thing is everyone should have the right of protection and privacy. Free or pay..Version: 2.0.3

Updated review..This disconnects to such an extreme, saying the phrase “a lot” doesn’t do it justice. It can really slow your phone down. I question the reviews here, I’m not sure Apple would allow fake reviews but I’ve used this on two phones and my iPad and they all experience the same thing. I don’t experience what these reviews are saying, so these reviews to me are questionable. iMessage doesn’t work properly, when switching from WiFi to LTE, messages won’t come through until you either turn on and off airplane mode or connect to WiFi again. Same thing with emails, they don’t come through when switching, or sometimes in general, WiFi or not. FaceTime calls are garbage when on this vpn yet not with others, so it’s just this vpn. The good: it works with your Adguard Pro..but why wouldn’t they just add what Adguard does on their VPN? So many VPNs have ad blocking features and many other things, paying twice seems like a cash grab. There’s times where it does work though, and you see it’s potential, so that’s that. Hope it improves, but I wouldn’t spend money on a yearly subscription just yet..Version: 1.0.16

Force me to rate you, you get 1 starThe title of this review was copied from an earlier review by another person. In April of 2021, a paid user gave this app 1 star because the app asked for a rating before the user had a chance to use the app much. The *Developer Response* said that they had “passed this information to our developers so our developers can solve the problem!” So, the *Developer Response* wasn’t written by a developer. Maybe the devs figured that giving users an option not to provide a rating was solving the problem. I would not say that the app currently *forces* a rating, but the prompt for a rating came within one second of the first VPN connection. Also, the App Store info states that the free version has “limited functionality” with no further details as to what those limits are. If there is a data usage limit per day/week/month, then the writeup should say that..Version: 2.1.3

Has never changed in yearsSame boring unaltering vpn app year after year that gives the same address every time you connect to a city. I could really complain about worse issues using this vpn like I have wanted to for years but it would unlikely work in my favor so I have kept my mouth shut. At least start using the money you make from google to start adding extra cities like in Australia & try rotating the addresses more often. A lot of people seem to mainly use it because it works with AdGuard, otherwise they would likely use a vpn that cares more about your privacy with it while it keeps dropping & restarting the connection. It’s the only vpn app that I know of that never changes. Let’s just say ‘Companies needed to be more careful who they hire, as AdGuard for example years ago use to put security way ahead,especially when browsing their website logged in. Even AdGuards dns sloppily uses google deceiving many who don’t know it.Version: 2.1.4

.You have to pay to add your location 😑.Version: 1.1.1

Server crashesI really would love to give higher stars but I just recently purchased the AdGuard VPN and configured everything properly and even tested it leaving everything as is and recommended but recently been having every server listed crash on numerous occasions but other than that pretty easy and simple and enjoy when it does work.Version: 1.0.8


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