PureIVA App Support

What is PureIVA? Description of PureIVA 1713 chars

PureIVA is the easy, fast and secure way for you to communicate with your IVA administrator.

Key Features:

- Secure - We use TLS encryption (same as the banking industry) so your communication is always confidential.

- Document Uploads - It is normal for you still to receive letters from your creditors whilst they are updating their systems. If you receive any letters, simply take a photo of the letter and send it securely to your IVA administrator to review and, if necessary, to take any action on your behalf.

- Payment Notifications - We send all our clients notifications after we process your payments so you can relax in the knowledge everything is in hand.

- Annual Reviews - Your IVA administrator is required to carry out annual review of your financial circumstances. Quickly and easily fill in questionnaires and securely upload any required documentation directly from your device.

- Available 24/7 - All copies of the important documents regarding your IVA are available to view at any time.

- Electronic Signature - Digitally sign and return documents to your IVA administrator on the move.

- Notifications - We want to ensure that you are kept up to date during your IVA so we will send notifications and key dates directly to your device. Receive instant notifications about your case as and when they happen.

- Got a Question? - View our question and answer page for handy hints to manage your IVA or, alternatively, send a quick and secure message to your IVA administrator. Why not send your IVA Administrator a direct message day or night.

We recognise that dealing with your debts can be stressful so PureAPP will give you a direct line to the experts managing your case 24/7.

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- Bug fixes and performance.