4.2
4.26558 star

Total 86 Negative Reviews

Universal Smart TV Remote + App Complaints & User Negative Comments 2024

Universal Smart TV Remote + app received 86 complaints, negative comments and reviews by users. Have you ever had a bad experience using Universal Smart TV Remote +? Can you share your negative thoughts about universal smart tv remote +?

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Universal Smart TV Remote + for Negative User Reviews

Doesn’t WorkMeant to work on every TV but doesn’t even work on my Logik smart TV.Version: 1.5

Absolute garbageJust keep going , this pos app will only control the volume without buying it and even then you will have to wait for a window in the ads to do that . This would be a minus 5 star if possible.Version: 1.8

Not free!!!Says free but as soon as you go on the app you need to pay before you can go any further!.Version: 1.7

Doesn’t workRemote won’t find any tv’s not worth the money.Version: 2.9

ThievesI got a pop pay once and get a lifetime without ads option. I said fine…but I paid and they have since went to a pay yearly scheme. It still has ads and the restore option doesn’t work. So I paid for what exactly? Thieves.Version: 2.5

Requesting a review every 2 button pushesWish granted...1 star for excessive requests for a review before I was even able to use the app for 5 minutes..Version: 1.1

HorrificAgressive mercantile app that ruthlessly pumps for overpriced service, scrapes personal information and generally makes it so it prompted me to write my first ever online review. Avoid..Version: 5.8

£25……..🤣🤣🤣Ridiculously expensive.Version: 5.2

TrashApp doesn’t work at all. Connects to my Fire TV, but does nothing when I press buttons. Also my tv does not show up on my Apple Watch with the companion app, which is the whole reason I downloaded this to begin with. Complete waste of time. Also there are CONSTANT advertisements so even if it did work, I’m not sure I’d bother using it..Version: 3.4

RubbishSo horrible nvr buy.Version: 1.6

“Free”Maybe I’m just old fashioned, or new fashioned, but I didn’t buy a tv so I could be advertised to. Yes I know ads are the way of cable tv; the primary reason I won’t Pat for cable. U are paying for an advertising service that includes entertainment. I love tv shows no doubt. But it erks me that Samsung uses the smart phone remote as a way to make money rather than deepen the experience with their hardware. This is something I didn’t know about Samsung but sees to be a part of their core strategy: my tv’s main menu displays ads, and when I. Called Samsung customer service they advertised to me before I talked to an agent. I like the Samsung tv I own; the TU8000. But this sort of advertising shows me where Samsung’s priorities lie..Version: 1.8

GarbageConnects to a fire TV but ends up being extremely laggy and buggy. The Apple Watch functionality doesn’t work at all which is the only reason I got the app. $9.99 per month for a remote? Are you guys kidding? There are streaming services that I pay 10 bucks a month for. You don’t ever buy a universal remote with a subscription in real life do you? No. So do yourself a favor and don’t waste your time and money on this god awful app lol..Version: 5.1

BadHave to pay to use and won’t even connect to my tv.Version: 5.9

Want a refundSaid it was a free app for remote and it wasnt so paid for lifetime once paid couldnt connect to my Tv adds pop up all the time , refresh button doesn’t work so cant use this on any tv waste of money request a refund !!.Version: 3.3

Money GrabbingRequires subscription..Version: 2.7

BasuraImposible utilizar , la publicidad no permite ni probarlo.Version: 2.2

Terrible appApp took my money didn’t connect to my tv do not purchase.Version: 4.9

Only works for NetflixSo I actually paid the 20$ or whatever it was for the full access. It worked properly for about 4 days. Now, the only app it works for is Netflix. The volume and power buttons work. If I try to use any of the navigation buttons, it just identifies as a select button. I’ve emailed several times with not a response back. Wouldn’t purchase again. I’m sure there are better apps out there..Version: 4.3

Dodgy appThey asked to purchase even when you click on limited. It doesn’t allow you to add device until you don’t buy it..Version: 1.6

SucksI paid the premium membership yet it still keeps popping up for me to buy a membership!!! Won’t go past this screen, I’ve paid the money and so far unusable!! Every time I click on a function it takes me to a different ad.Version: 3.6

ADs all day and nightI dont mind having ads in lieu of having to purchase for those who want it but i can not even use the app in a trial setting for more than a minute without a 40 second ad taking over the screen. I’ll find another..Version: 1.3

This app doesn’t workThis is a waste of money. It doesn’t connect to my JVC tv..Version: 6.2

Would give it 0 star if I couldCharged me twice for the “lifetime” subscription and did not activate - the “restore purchase” option simply won’t work. This is a complete scam app regardless of whether Apple gives me a full refund.Version: 3.6

£6 a week after trial? Behave£6 a week after trial ? Behave .. delete.Version: 6.2

Worked only for a few weeksNot sure what happened, but this app worked perfectly during the trial period. I was excited to finally find an app that worked on my Vizio TV AND was Apple Watch compatible. Didn’t think I would have s as problem with the app being that it was working, so I subscribed for the yearly subscription. A week later, the app stopped working. It was no longer “finding” my TV, thus making the app completely useless. Don’t waste your time with this app. Sadly, I actually paid for this app just for it to stop working. I reached out to support but never received a response..Version: 6.2

ConfusedCharged me twice and still can’t get it to work!!! So confused.Version: 1.6

RubbishNot working don’t buy it, no support what so ever.Version: 1.5

FailIt dont work on the tv i need i need to use it for.Version: 6.2

Awful mateVexing.Version: 6.2

TerribleGot it for my Roku because I lost the remote. Tons of ads (as expected, but still annoying). After about 5 minutes of using it, it stopped allowing me access and consistently pops up with the option to purchase. So I skip that option and click the remote and it pops back up. Just download something else..Version: 5.9

PatheticDoesn’t even work. What a joke. It says connect your device to the same network as your tv, and nothing happens. You can’t even see a device. I’m lodging a dispute..Version: 1.2

UnhappyTried using it to set up my new Samsung TV. Can’t find device. Not paying for something that will not work! Thought it might be easier to set the TV up rather than using the remote but no go?! Would love to be able to use this but ..,.Version: 1.1

Functions are great .... but doesnt replace remoteI really like the functionality BUT i got this because my remote is broken. I cannot use this app because every time i try to use it i have to use the factory remote to turn the tv on and “allow” the app to function. Why cannot i “pair” my phone (with app) to my tv?.Version: 1.5

Not quite there for meThe main reason i wanted this app was to change the volume on my tv as my firestick remote doesnt have that feature, but unfortunately neither does this app but everything else seems okay and fully functioning. Overall quite a good app so far, still room for improvement.Version: 2.5

Doesn’t allow to do what I want to doIt seems to be just an equivalent for the regular remote I already have. It does not offer any extras. I wanted to send YouTube videos from my phone to the smart TV. This does not allow that. Annoying..Version: 1.3

AmazingReally great and the best part is you don’t have to pay!!.Version: 5.9

Terrible expensive waste of time.Gives you minimal buggy access and constantly constantly prompts you to pay for premium upgrades which by reading others reviews seems to be a waste . Avoid..Version: 4.1

You only have One Job !!!I’m just gonna start this review by saying do not download this app if you are frustrated and cannot find your remote control this app will do nothing but make you wanna break your phone this app only works intermittently when it sees fit or when he chooses to. This app will work one moment and completely crash the next. Even if this app has worked for you in the past and you think it’s going to be your saving grace when you can’t find your remote control you are wrong forgo the headache and don’t download this app or any of the remote apps because they all don’t work even if you pay for them.Version: 2.3

SubscriptionIt’s a good app don’t get me wrong I used the free trial but why am I gonna pay $5.99 for a remote app you can’t even use the app at all unless you pay for the subscription.Version: 6.2

GarbageGarbage.Version: 1.4

Wont recognize my tv anymoreIt was great for the first few days, now it won’t recognize my tv and they are both on the same wifi and my tv is on. Very frustrating not even refreshing app will help.Version: 1.1

Utter crock!Don’t waste your time or money! Unfortunately, I can’t give this app 0 stars!!.Version: 1.5

Doesn’t even work…I have tried everything within the app, and read all suggestions… It can’t even find my smart devices on the network. Now that is just asinine. Refund, please….Version: 5.7

This is bs! App i need a refund .. could not connect to the tv .. paid premium… !!! This is a scamThis is a scam!! A b#*!s’#! App!! Refund!!.Version: 3.6

Power button doesn’t workWanted it for power button but doesn’t work, everything else is fine with ads.Version: 2.7

What a scamFirst I downloaded smart remote paid 20 dollars which I thought was scammy after buying 2k tv and then it suggest I get this remote for another 20. I can’t even figure out how to use the keyboard on my phone/remote to perform searches which is the whole reason I downloaded in the first place..Version: 1.2

Terrible supportI bought the app but doesn’t work when I switched phones and no support , emailed a few times to query no reply.Version: 3.8

Won’t connect iwatch syncRubbish waste of 30 mins of my life.Version: 6.1

RemoteRep offfffff.Version: 1.6

Why do I need to pay for a remoteWhy exactly do I need to pay for a remote when the cost of developing an app is minute compared to the revenue that Samsung make? Doesn’t work - don’t get it and don’t pay.Version: 1.2

Does not Function ProperlyI spent the $20 to gain full access of what the remote had to offer, and was pretty happy with me purchase the first couple weeks however now I can’t even access the remote when I get in the app. The app freezes and fails to do what is expected of it. If this was fixed then I’d change my rating however being that I spent $20 on the app, I am not pleased with the result..Version: 1.5

Limited use is pointlessConstant ads and paywall mean that app can’t be used at all as ‘limited use’ ... it may as well be ‘don’t bother’. Paid subscription is far to expensive to be viable..Version: 1.7

AwfulDidn’t even let me know how it worked or whether the tv had to be connected to WiFi before taking my money!.Version: 1.8

$25 - Not FreeNot Free otherwise OK.Version: 3.6

Don’t BotherNot worth the effort of downloading! Found devices, but nothing worked‼️ No premium - too many ad interruptions. Useless. Uninstalled..Version: 1.6

Absolutely badNot worth this message.Version: 5.4

TV REMOTE by Universal Remote Labs CoGot the Life time Pemium package. DON’T EVER GET CONNED INTO WASTING YOUR MONEY ON THIS APP. STILL INTERRUPTS WITH COMMERCIAL CONTENT INCESSANTLY..Version: 3.6

I want my money backBy accident when looking at this app and trying to get off of it, I brought their year subscription for $20 now. Now I’m over here trying to figure out how to get my money and nothing is coming up on this app and or their wedsite on how to cancel a year subscription. So then I went to on their wedsite where it says write a message and that’s not working either. If some from this company see this please contact me or write back on how to cancel this. Thank you.Version: 2.5

ScanTotal rubbish.Version: 1.3

Only worked for two weeksI got this app back in December 2020 and was excited it’s not have to use all my remotes and all my equipment. Shortly after purchasing the app the app became unstable to the point that it freezes when you open it and then shut down completely and I’m back on my home screen. I regret spending money on it because I only enjoyed it for such a short time and there’s so many other apps that are better. I hope they fix this app soon because it was great while it lasted but as of right now, Don’t waste your money!.Version: 1.8

Completely uselessYou needed to pay for basically everything and there were too many ads, also couldn’t refresh to see the devices :/.Version: 3.6

Bad updateI was reluctant to update and sure enough the update doesn’t work on my iPhone 8 Plus iOS 14.3!! Pls fix.Version: 5.9

Will not connect to Apple WatchThe phone part for this app works good, but I got this app for my watch and it basically doesn’t work. It keeps finding my tv but says my watch needs to be on the same wifi as my phone and tv which it already is. So it just won’t work. Disappointed.Version: 6.2

Does not work with my Samsung!!I can’t believe I paid $30 for this..Version: 2.5

Wow what an app!!!This is the best app for the best and cheapest price, like I just wanted a remote but instead I can pay $7 every week and look at other apps inside this app that I could have got. I’d rather sh!r in my hands and clap than pay a cent for this. I’m giving you 5 stars for presentation, and taking 4 for your overpriced, Under built instruction app. Next time make an app to measure your tiny penis..Version: 4.8

Utter rubbishIt is a total waste of time. Unusable without paying..Version: 1.1

Paid for full version didn’t workI purchased and was charged for the full version and discovered it didn’t work. I emailed the company but didn’t receive a response..Version: 3.6

NotI had barely installed it and it keeps asking for review. It would get one star if I could.Version: 1.2

Not pairing don’t waste your moneyNot pairing don’t waste your money.Version: 1.5

ScamApp is a scam. Don’t wast your time or your money! Hopefully Apple refunds me and I save you the hassle...Version: 1.3

PoorDoesn’t allow you to change source. Waste of money..Version: 3.0

Universal remoteCool idea but really hard to set up. More work needs to be done to alleviate issues with user setup. Interface is great..Version: 6.2

Samsung appBrutal. Downloaded to my iPad and it isn’t dynamic and won’t adjust when turned sideways. Limited capabilities. That’s my impression after the first evening..Version: 1.2

I left you a flipping review. Stop with the pop ups!You wouldn’t let me use the app without that stupid flipping pop up every 3 button presses. Enjoy you 1 star review for your crappy, app ruining, never ending pop ups and ads..Version: 3.7

Downloads for free but it isn’t freeOne of those apps that looks free, but to actually do anything you need to pay. I deleted it immediately when I realised this..Version: 3.3

UserIt’s good and works only draw back is the constant upgrade upgrade upgrade.Version: 5.1

Doesn’t work - DON’T PURCHASE!!!Trash and doesn’t work! I’m out $27.00CAD NOT HAPPY!!!!.Version: 1.2

Do not downloadDownloaded for free, worked great for first 10 clicks, then will not let you use anymore. If you click anything thereafter it asks you to purchase the “unlimited” version. Waste of time and space..Version: 4.2

Don’t even botherDid the “free trial” and got charged anyway.. fine. Then it wouldn’t connect to my tv despite having found it!!!.Version: 6.2

Lost my money: Subscription doesn’t activate 😡Even after purchasing a lifetime premium subscription, the app still shows ads and tells me to upgrade to premium! This is scam! Please don’t purchase. Either they have a serious payment bug or they are thieves..Version: 3.7

Totally uselessDidn’t find any other devices.Version: 1.1

ThievesAll they want is to steal your money.Version: 1.5

M.Alexander2020Waste of time and money of lifetime subscription.Version: 1.5

WARNING - Universal RemoteI downloaded this app, then bought a limited time offer of a lifetime premium version. It never would work, so I emailed the company three times asking for it to be fixed or my money refunded. I never got a reply, so I’m going through Apple to get my money refunded..Version: 2.8

Worse app everNow sure how this has so many 5 star reviews. It’s legit trash.. I can’t click more then one button at a time before it crashes and I have to start over again. Freezes a ton and half the time doesn’t connect to the tv. Legit ANY other app is better then this one..Version: 2.9

Annoying Popups for other appsI tried the free version which had a lot of ads - more than you normally get with a free app. So I bought the lifetime premium. The ads went away but now it prompts to download their universal remote app every time you connect to your TV. Even tried downloading the other app to shut it up but to no avail. Refund request underway..Version: 1.6


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