Cove: Migraine & Headache Care Negative Reviews

Cove: Migraine & Headache Care App Complaints & User Negative Comments 2024

Cove: Migraine & Headache Care app received 12 complaints, negative comments and reviews by users. Have you ever had a bad experience using Cove: Migraine & Headache Care? Can you share your negative thoughts about cove: migraine & headache care?

Cove: Migraine & Headache Care for Negative User Reviews

✓ The doctors are 5 stars, the app is 3 starsI love the care i have received from the doctors here on cove. They have answered all my questions, provided options that a much more expensive neurologist did not even mention, and being able to message them is so easy and fast and helpful. The app itself has good features, but it crashes whenever I open it and doesn’t register that i am logged in. Its so annoying but the service is so good that I will continue to put up with it. I recommend it, even if you have no insurance, this and pharmacy coupons can get you the migraine care you need..SnakejuiceeVersion: 1.0

✓ App, awful. Cove service, great so far.This is a review of the app itself. I downloaded the app to be notified when a doctor responded after my initial consultation. After one day, the app began to say “no user with such credentials. Please check your data.” I tried to logout. I couldn’t. I deleted the app and installed it again. Later that day, I received an email that I had a message from my provider but the app didn’t notify me although I have notifications turned on. And the error message has returned..Ashton990Version: 1.0

✓ SCAMDo not download this app if you are desperate need for migraine relief. I have now waited over a week for a consultation after they took my credit card information and personal health insurance. Customer service refuses to delete my information..Rea S. MVersion: 1.0

✓ FrustratedI was trying to track my migraines so my neurologist and I could narrow down which type I have. I managed to log in a couple of them before it just signed me out and wouldn’t let me do anything. Super annoying..Madraven20Version: 1.0

✓ They just want their $$The doctor I was issued never responds earlier than 48-72h. The support is useless. The provider is NOT available 24/7. My provider asked personal questions about my gynecological issues and IVF treatments, which was crossing the line for me because this doctor is an ER doctor and has no training in this, and it has nothing to do with sumatriptan rx. They, however, are very quick to have you fill out the $30 “checkups”, but even if you say meds don’t work- they’ll charge and keep sending you the medication. It’s just as long as they get paid, they don’t care about you as a patient..Elimarta88Version: 1.0

✓ ConfusingI like the concept, but the execution fails miserably. The app provides no access to FAQ’s on what to expect, how to cancel, etc. the service overall was not useful or personalized - jumped through all the hoops to get a med I already knew doesn’t work for me. Billing was never explained to me at any point in the process. I still have no idea if this is like a monthly subscription, if my insurance has been being billed? Fee or service kind of setup? If ya’ll are gonna have an app - include access to ALL info on the app - even if it just links to the website. I shouldn’t have to google how this works or how to cancel it..Username927485Version: 1.0

✓ Great concept, needs lots of improvement.The whole concept is great but the actual process needs lots of improvement. It’s nice that you can get treatment for migraines without an in person appointment. The neurologist was great. My issue is that the whole program wasn’t clearly explained anywhere. I went into the consultation with very little information. After the consultation, I had to reach out to customer service because no one explained what the next step was. Which I got explanation from but then nothing happened. I did the consultation and agreed on a treatment plan but no prescription or treatment plan was sent. After reaching out yet again, the treatment plan was finally submitted and the prescriptions sent. I got the prescriptions relatively quick. But another problem I ran into is that there’s a missing supplement which I paid for. These supplements are pretty pricey. Now I’m at it again with customer service to see where the missing item is. Of course it says the package was delivered, but the one item is missing and not in the package. Out of three items ordered, only two were delivered. Overall, it’s a great concept, but really disappointed in the process. It hasn’t been as smooth as I’d expect..MartinligabVersion: 1.0

✓ Help PleaseI’m not quite sure why I’m having so many issues. When I report a migraine, the tracker only shows that current one. No records of past migraines of the month. When I go back to look at the only one, it’s very hard to see. All info is “on top” of each other! Please help.Terre817Version: 1.0

✓ DO NOT USE COVEI did a consultation 2 weeks ago and still have not received any medication!!! They make it seem like someone will reply to you within 48 hours (LIE) and then all you have to do is approve and have your medication shipped. It took me 1 week to get a message from the provider. I called to have it transferred to my local pharmacy instead and they replied “There isn’t a pharmacist available now, we’ll call your pharmacy back when there is” and then 30 minutes later I got an email that my order has shipped. WHY WOULD YOU SHIP IT NOW WHEN I WANTED TO PICK IT UP FROM THE PHARMACY. Now I have to go 3/4 more days without medication making it almost 3 weeks. I could’ve went in person if I knew it would’ve been this difficult but I’ve spent $90 dollars on medication and “covecare” This website was horrible and I definitely will not be using it again..Alysa0112Version: 1.0

✓ Good idea, but…The concept sounds great but waiting 3+ days now for a doctor to contact me back is not good. Customer service is non existent. Took my fees and nothing…..XxmkrainxxVersion: 1.0

✓ App not goodCannot delete migraine incidents added in error. Also wants an end time to migraine. I don’t know why they expect this, as who notices exactly when the pain stops, especially when taking medicine while working or going to sleep after taking medicine..PasitzVersion: 1.0

✓ I want to like this app..I was very optimistic about this app when I was doing my research but the gist of it is they failed to deliver. During the application process, the app asked me for my heart beat and blood pressure, which I didn't have at the the time so I had to save for later. I came back to it the next day and it just skipped it, oh well? Anyways I was able to finish the application and was assigned to a physician, who basically asked the same questions during the application. Ok then? To make it even more annoying is that after I replied to her, she's apparently on vacation. I wasn't even transferred to a different physician, and It's been more than a week now since my transaction to get a migraine medication and boy it's going at a glacial pace..ReginaldvsVersion: 1.0

Cove: Migraine & Headache Care works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Cove: Migraine & Headache Care.