CITGO Pay Negative Reviews

CITGO Pay App Complaints & User Negative Comments 2024

CITGO Pay app received 8 complaints, negative comments and reviews by users. Have you ever had a bad experience using CITGO Pay? Can you share your negative thoughts about citgo pay?

CITGO Pay for Negative User Reviews

✓ Did not workI got an error message saying the pump I was parked at was not available. Had to pay full price for the gas on my card instead..AppStoreShopper76583017Version: 5.0.1

✓ Not workingI'd contact the developer but that site is linked to a dead link. I'm getting an error message when trying to log in ER8. Would appreciate some assistance!.SamiSonksVersion: 5.2.0

✓ Not able to process QR code.We ran out of cash so we tried to use this app to get our gas with a discount. Unfortunately it wasn’t working. The cashier at citgo helped us to but it just stalled on generate QR code. Needless to say it was a complete disappointment to us. We ended up paying with card payment in store. This citgo app is completely useless..Tony-_-42Version: 5.2.0

✓ Stole over $130 from meI lost my debit card but needed gas and the tap to pay wasn’t working, and of course the inside was closed. So I downloaded the app and when I selected the pump and Apple Pay. The app crashed on me, charged me $137.78 and I thought it would just fall off. Nope. I’ve called customer service 3 times and gotten different answers every time. It’s not in my “transaction history” tab but it sure is out of my bank. I was even given a phone number with a fake call tree that every option you select says “that’s not an option please try again” and hangs up after the 3rd try. Abysmal customer service, I want this fixed. I want a better answer than @ive out your name down that’s all I can do.” Do NOT use this app..MorganosheillVersion: 5.0.1

✓ Never worksApp never works at station.YftrdseawVersion: 5.2.0

✓ Can’t pay with this appI cannot pay using the app. It just says there is an error when trying to use Apple Pay. I tried saving a credit card in the app. It says it’s approved, starts the pump. But as soon as I try to pump gas, the pump shuts off and the app says I paid $0. If I try again, it says I’ve used it to much and to wait 24 hours. I give up..GeriLSVersion: 5.0.1

✓ Good when it worksI used to love the app when I first start using it, now half the time I can’t log in or the app is not able to process the payment..Rebel 4x4Version: 5.3.0

✓ Apposite zero functionalityI have yet to complete a successful gas purchase since installing this app on my phone a month ago. Regardless of the form of payment I try to use I get an error message. Every time I log into the app I have to re-enter Citgo club card, username and password because it does not get saved..PezonesVersion: 5.0.0

CITGO Pay works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact CITGO Pay.