Hertz Hz Negative Reviews

Hertz Hz App Complaints & User Negative Comments 2024

Hertz Hz app received 4 complaints, negative comments and reviews by users. Have you ever had a bad experience using Hertz Hz? Can you share your negative thoughts about hertz hz?

Hertz Hz for Negative User Reviews

✓ DO NOT DOWNLOAD!!!This app is not based in the US and does not support anyone in the US do not download they are just trying to collect and steal information..Baja228Version: 4.7.3

✓ Worst customer serviceDon’t ever think to get a car from them. When you need something for the car, it il takes weeks to get an answer from them not to fix the issue, just to get and answer when they can fix it. If you get a fine they don’t even ask you or let you know about the penalty, if you want to appeal, they just charge you. As i had auto pay at one parking, for some reason i wasn’t charge and i get 5 fines which after appeal will be cancelled, as many drivers had this issue with their system. But they want to charge me £475 for this and because i emailed them the proof of auto pay and ask then to make appeal they blocked the car. So the rental was paid but I can’t access the car. It take me over 7 hours to speak with them, as when you write them on the app they answer after 3-4 hours, and if you have to say something, like just open the car for 5 minutes to get my stuff from it, it takes another 3 hours, and the answer is that he will need to speak with a manager. Ok, I deleted the app, as I can’t stay 3 days with that app open to wait for their answer. Then I emailed them the address where to collect the car and asked then to refund my money for the week i paid and my deposit when they get the answer from the fines that they cancelled them. And to post my stuff by Royal Mail if they don’t want to unlock the car for 5 minutes. Worst customer service i ever meet!!!.Cip20cipVersion: 4.16.9

✓ The worst company everNot even worth for 1star.Cjq_25Version: 4.16.9

✓ £50 chargeThey will charge you £50 if you are not approved …in T&C !! 😝.Ok22234Version: 4.14.4

Hertz Hz works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Hertz Hz.