Kuick - Order Food Online Negative Reviews

Kuick - Order Food Online App Complaints & User Negative Comments 2024

Kuick - Order Food Online app received 18 complaints, negative comments and reviews by users. Have you ever had a bad experience using Kuick - Order Food Online? Can you share your negative thoughts about kuick - order food online?

Kuick - Order Food Online for Negative User Reviews

✓ MisleadingAdded this app as it says £5 off first order which I never got.Mel8505Version: 1.0.16

✓ Took to longTried 3 times before I understood how to order, should be made easier..Useless!!!!!Version: 1.0.15

✓ ReddyI expected a bit early delivery. But this disgusting . Can you explain if you have reason for this ?.Reddy R RVersion: 1.0.16

✓ Avoid - Customer service non existentHad an order never turn up, the restaurant didn’t help so messaged Kuick to sort and they’ve said my order was delivered to my daughter and have now stopped all contact (I don’t have a daughter!). Use Just Eat instead..Lee18837352Version: 1.0.16

✓ Mr Not Right HappyOrder received, good 👍🏻 Order been prepared 👍🏻 ????????????????????? That’s it, nothing turned up 🤷‍♂️ Rubbish.A random horseVersion: 1.0.15

✓ DO NOT USE THIS APPWas charged and told that a ‘technical’ fault had occurred and no food arrived. Called them to be told I’ve definitely been refunded when I 100% haven’t. Don’t use this app. TOOK MONEY OUT OF MY ACCOUNT AS A SUBSCRIPTION AND HAD TO BE STOPPED BY THE BANK.Beth_H10Version: 1.0.15

✓ Wrong informationI placed an order and payed (including a tip) then to have a phone call from the shop to say they are not even open!!!!! Please find out the correct information. Will not order via this app in future.Kld.216Version: 1.0.16

✓ Slightly misleadingSo you’re offered various discounts which is great you’re lead to assume this will be taken off when you get to the check out. From my experience that hasn’t happened hopefully the food will make up for it! As for the app I feel more transparency would be appreciated by all customers, clarifications on what discounts apply etc; before you make your payment..Rihana786Version: 1.0.14

✓ Where’s my £5 offReeled in with a £5 off order offer and it’s nowhere to be seen. Avoid..Sorted@MCFCVersion: 1.0.16

✓ Too many textsI’m receiving too many text from this company, I’ve unsubscribed many times, useless people.Ashkhan101Version: 1.0.16

✓ Useless.Don’t use this app. Used this app to order from a favourite take away where I regularly order direct. When ordering direct my order is normally delivered 20-30 mins max. It said 45 minutes when I ordered and I thought ok I’ll give them a go because of £5 off first order, been waiting well over an hour. Have rung the restaurant and they’ve said the order is ready but waiting for driver. So not only will I get my order laaaaaate it won’t be fresh as it’s been standing for at least 20 minutes..Big wolf NigeVersion: 1.0.11

✓ Disgraceful Customer ServiceKuick’s customer service is an absolute disgrace. I originally contacted them to complain about my order being late, some of the food being cold and dry, and one of the burgers being the incorrect one. I have had to chase this complaint 4 times, to which they have brushed me off every time stating that they are looking into it, with no more detail than that. It’s been 17 days since my original complaint and this complaint is no further on than my first email to them. UberEats and Deliveroo are actually proactive when receiving communication from their customers, and are transparent and show care in their practices, whereas Kuick couldn’t be more opposite. I would give them 0 stars if I could. I would not recommend at all..Chris97bVersion: 1.0.16

✓ Terrible appAwkward to navigate round, have to close down app and restart if you want to view a different restaurant to the one you are on. Could not get card payment to work kept asking for a password for my card. Why not just have Apple Pay like all other platforms..Gold nutVersion: 1.0.14

✓ Noisy buggerKeeps sending random notifications.Chelton BunnyVersion: 1.0.16

✓ Bad bad badJust a nonsense app that makes no sense written by someone who doesn’t speak English..K6RFNVersion: 1.0.16

✓ Still waiting30 minutes late and still waiting on an estimated 45 min delivery time ….. at this rate I’ll go back to go eat, deliveroo or anyone else.OilnwaterVersion: 1.0.12

✓ Card details “invalid” even though correct, can’t order anythingWont add my add so I can’t even pay.NottJuVersion: 1.0.16

✓ NO MORE E - MAILS/ TEXT MESSAGES PLEASE !!!!!!!!Again, even after DELETING this STUPID, USELESS APP & unsubscribing, several times, still being bombarded with e - mails & text messages several times a day 😖 What part of STOP do you not understand ??? DO NOT CONTACT AGAIN !!!!!!!.Enzi-bobVersion: 1.0.16

Kuick - Order Food Online works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Kuick - Order Food Online.