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- 85.6SAFETY SCORE
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AF App App Complaints & User Negative Comments 2024
AF App app received 64 complaints, negative comments and reviews by users. Have you ever had a bad experience using AF App? Can you share your negative thoughts about af app?
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AF App for Negative User Reviews
✓ Missing featuresApp is missing features/UX from the old app such as history for the current exercise easily visible, ability to add/delete sets from an exercise, no ability to add notes to a set. App likes to skip ahead to the next workouts when you complete a set in the middle of an exercise. No ability to modify what equipment is available at your gym. Some exercises increment by 0.5 instead of 5lbs for no reason. Doesn’t track how long you took per set.Version: 1.1.0
✓ Have to enter height and weightI find it ridiculous that you can’t even get into the app without entering your weight and height. I just wanted to see the exercises and gym check ins and schedule - these have nothing to do with my height and weight. Haven’t we gotten past these archaic restrictions that have nothing to do with athletic ability or current level of fitness?.Version: 1.2.1
✓ Cannot remove lock screen notifications30mins after arriving at the gym. A notification pops up about unlocking amusing digital pass. And there is no way to remove it, without restarting phone. Other than that. The app is fine..Version: 1.9.3
✓ Good but could be betterOverall app is good but the inability to change exercises to better suit your needs and the inability to have timers continue when you are out of the app kind of ruin it. Trackers and recommendations for your fitness plan are excellent.Version: 1.0.10
✓ App drops the ballThe gym and trainers are fantastic!! Clean and information filled and ready to teach!! The app doesn’t track any health info such as time on equipment, heart rate, calories.. Gives you access to work outs, your trainer, and your membership but could be so much more..Version: 1.9.4
✓ Great ideas, poor execution and functionalityLet me start by saying that I’m a huge fan of the old anytime fitness workouts app. Bring back the option to select your own workout from a list, it’s ridiculous that this was taken away. Likes: The quality of the workouts are great. Appreciate the one stop shop of all of my membership needs and workouts. Dislikes: Why would the workout demonstration visual default to video? This makes the app run poorly. I can’t access or pick a quick workout anymore - this can disincentivize people from getting in a workout when convenient. The old analog version of the workouts app was TOP TIER for usability to enter what you need. It was so convenient that it felt like writing in my workout stats on paper. The way to enter information and ‘complete’ my workout added at least 5 minutes to my time at the gym, and to be clear I do not like that at all. What I would like changed: Change the workout visual default to a picture like the old app. Add a ‘simplify’ option for input, I don’t want complexity when inputting my stats. Add a library of pre-fab workouts. Even if it’s just the PDFs from the old app - perfect..Version: 1.9.4
✓ Old app had more optionsI miss the functionality the old app provided allowing me to enter the weight used for each set and the ability to add sets, made it easier to track my workouts and what weight I was using last..Version: 1.6.0
✓ Add an option on only working out at homeI can’t currently work out at the gym but I want to improve my fitness, there is no option on only working out at home. The plan that it has made me has mostly working out in the gym..Version: 1.9.3
✓ Impossible to go through the telephone verificationI’ve been trying for 3 days and it always says that there is an issue and to try again later..Version: 1.5.3
✓ Below Average App!The app does not let you customise workouts or use any of the equipment available in anytime gyms e.g hammer strength equipment..Version: 1.9.4
✓ Not intuitiveIt took me a couple of times of using the app to figure out how to even track and start the workout my trainer wrote for me. Then I couldn’t find out how much weight I used the week before without scrolling back in the calendar and reopening the previous workout. That should be easier to find. It also doesn’t track personal bests. I wish I could see the most I’ve ever lifted for a particular lift and total volume..Version: 1.5.3
✓ Good for Starting Out!It is a good app for when you are starting your fitness journey and want a easy to follow plan. I have used plans before, and wanted to try out this app. The downsides, the plans are extremely repetitive. When I started my plan, I expected much more variety. The plan I used had 3 days of full body workouts, that were exactly the same each time. I find that kind of disappointing. We have a lot of different lifting equipment at my gym and I expected to use some of it. I also wish it would auto fill the weights last used for the exercises..Version: 1.2.1
✓ Resets workout timersIf you leave the app or turn off the screen on your phone the workout timers pause and then when resuming the timers reset. This needs to be fixed!.Version: 1.5.4
✓ Missing my visitsThe old app had a section that kept track of my visits to various gyms, and how many times a week I worked out. It was a great feature..Version: 2.0.0
✓ Needs a lot of adjustments madeI was really excited when this app came out but it has some issues that need working on. Firstly when you click to finish a set it automatically jumps to the next exercise and you can’t undo or go back to the one before without incidentally completing the rest timer on the following exercise. You also can’t swap out amount of reps or sets easily or add in changes once you’ve started (eg needing to drop down in weights mid set) There is also no feature that i’ve been able to find that shows you a history of your previous work outs to allow you to see your weights from earlier weeks or to review improvements. Perhaps these are hidden somewhere and i’ve yet to find it but so far im pretty disappointed.Version: 1.9.4
✓ Worthless Plan?Is the plan generated by chatgpt? The exercises are repeated and the listed equipment is in Spanish. What is going on? It just cheapens everything. 3 stars for not needing to carry a fob anymore. -1 for making me go through the plan before I could activate it..Version: 1.9.4
✓ Still needs workWhy when I tell it I have finished a rep it jumps to the next exercise. You also can’t select and deselect a rep, and once the 1 minute counts down you can stop it. The fact it jumps to the next exercise when you haven’t even finished your 3 reps on the previous one is annoying. The pass using apple wallet is great though. I’m not getting the issue where passes only last a day though. Mine is just always in the wallet. But yeah, fix the workout tracking and it would be 5 stars..Version: 1.9.2
✓ Needs to be updatedChat doesn’t seem to work for me. My coach sees my messages on app but only replies via email for some reason and I don’t like that. Needs to be fixed. Also, booking fitness consultation section doesn’t work either on app. Please fix, thank you..Version: 1.6.0
✓ Access PassIts a great idea being able to have the access pass added to our phone wallet. Though you have to add it everyday otherwise it says inactive which is very annoying. Switching back to fob..Version: 1.9.1
✓ Not bad but needs improvementApp has a good concept and once the glitches are ironed out, will be good. When doing a cardio set, for example a rower interval session, it would be nice if there was an auto-play feature so you don’t have to hit start in between every interval. It gets very tedious when your hands are full When you edit plan for a future workout, e.g. changing length of time or equipment to be used it doesn’t save the changes when you press done, if you don’t complete the workout immediately. The quietening of background music is also very annoying. Would be nice to have a steady state run in outdoor workouts like the treadmill, so I can log this appropriately..Version: 2.0.1
✓ Too much in the way of membership toolsWhile I’m sure the info is great for those looking for it, having to go through a dozen questions to get an update on the crowds at my local gym is silly. Since there’s already a different app for membership, either put all the club info there or make the courses a tab in one app or the other. I don’t think my height helps tell me if my membership is paid up..Version: 1.5.5
✓ Really FrustratingVery poor workout tracker. It’s useful for building a workout plan, however the app has zero ability to run in the background and cancels any workout progress if anything happens while your using it. For example, during a 40 min workout, with 5 min warm up 30 mins of cardio, and 5 mins of cooldown the app sropped recording and canceled all workout progress when … i got a phone call, I swiped down to adjust screen briteness, I switched apps momentarily to change a song on a playlist. The worst part is that it not only stops recording for these events, when you hit “Resume” upon returning, it starts the countdown clock on your current phase back at the beginning. In my case resetting multiple times back to 30 mins whenever the app lost focus. So, decent planner, but useless as a tracker until this gets fixed..Version: 1.1.0
✓ Looks great but annoyed about the key FOBWhy make us pay for a key FOB, then deactivate when opting for the smartphone pass? Will we get a refund for the Key FOB key?? Apparently, sent in a auto triggered email, we are told to “thoughtfully dispose” of the key… perhaps this would be easier with a refund for the fee paid for the key when signing up. Apart from this annoyance the app itself looks clean and has quite a lot of content around exercises and fitness commentary. The “stories” posted by the coaches don’t seem to load on my iPhone 13pro..Version: 2.0.0
✓ Access PassIssue with access pass being a one-time use then going invalid. Needs to be fixed..Version: 1.9.1
✓ Needs to add custom workoutsWould be great if you could do your own custom workout that you create rather than the cookie cutter ones they make that you can’t change. You’re given alternative workouts but you can’t change an exercise out if you rather do a different one. Otherwise would be a great app, very streamlined and user friendly and I like the connections to the gym..Version: 1.8.0
✓ Not Bad but not greatThe main reason I downloaded the app was to avoid my gyms busy times. It currently says 1-3 people, when really there’s 40+ people in here.Version: 1.9.1
✓ Beginners: good; advanced: mediocreLet me start by saying this app has a ton of potential. The design of the app is fantastic. The user interface and layout is intuitive and enjoyable. The gym workouts layered in have a broad range of difficulty (toughness of workout) and complexity (types of exercises), and the new connection with Apple fitness is a great dynamic. Where the app falls short is: A) the app has no functionality for someone to either create their own workout nor add exercises to an existing workout in the event a user does more than what’s spelled out in the app. B) the app doesn’t communicate at all with existing anytime fitness app: Workouts. If the plan is to entirely replace that, then the functionality of “A)” above is needed. Without either A or B, the app repeatedly tells users you have tasks due and you’re not completing your workout plan. Lastly, C) there is no functionality to search out a workout. At best, you have to navigate through the recommended workout, to alternative workouts, and scroll until there’s something better fitting your intention that day. It needs some improvement, but as I said, I have high hopes and look forward to its growth!.Version: 1.9.2
✓ Great gym poor appDoes not upload personal training plan.Version: 1.8.0
✓ Does not workDespite having an active membership in good standing and verifying that the phone number on my account is the phone number that I used the app simply does not work. This is disappointing because apparently this is the app you’ll have to use to use the NFC reader to enter the gym as opposed to remembering your key fob..Version: 1.5.3
✓ Needs more varietyI agree wholeheartedly with a previous reviewer who said the workouts are too repetitive. Although there are two or three options per workout they don’t seem to change. It would be great if the app created a variation once I’ve done the whole workout once or twice. And yes, it should keep a record of the weights used so I can measure progress. It would be fantastic if the app could detect the equipment in my Anytime studio (come on - it’s all Bluetooth!) and put together workouts using the available machines..Version: 1.9.4
✓ No AudioI think if there is an audio (voice) added to the workout sessions , it will benefit in many ways and infact can also be more effective versus the exisiting verion. Everytime I start the workout, I need to keep looking at the phone to see the session progress whereas if there is a progressive session with scheduled break time backed by an Audio, it will be like a personalised training experience . Keen to see this enhancement embedded in this app. Thanks.Version: 2.0.1
✓ Real time people trackingI was excited to have the app with the idea of seeing how many people in the gym at the times I need to train outside of my normal times… found that the numbers are way off most times though. Would be so much better if it was real time numbers being shown..Version: 2.1.2
✓ Open all the timeCustomer service has gotten 100% better since geo started working there. The only reason why I’m giving them 3 stars only is because they need to add better and more equipment and classes..Version: 1.5.3
✓ Unreliable Access PassThe access pass is unreliable and if you want to go back to a fob they want to charge you $80 to issue you a new one even though I still have my old deactivated one When speaking to the gym I was told they are having problems with the new door entry system I should be able to go back to a fob without paying extra I should be able to go to the gym at anytime and not have to stand outside because the new system doesn’t work.Version: 1.9.1
✓ This app blocks my scale app data to access my 'Health' appWhen this app basically doesnt have any function to measure any kind of body index data. Also this app does not have an option to 'disconnect' option. The option 'Turn off' sync on my Health app doesn't change anything..Version: 1.7.1
✓ Seems okGreat for tracking visits to the gym and if you want to follow a pre-set plan but there’s no way to add your own workout in to the app if you do something else. It would also be helpful if you could exclude certain exercises based on muscle group for those of us with mobility or medical considerations..Version: 1.1.0
✓ Workouts need workI just used the app for a workout for the first time since being updated, the old format was a lot better. I now constantly have the 'workout paused' harder to navigate through the workout and was almost impossible to input workout data ie weight and number of reps. Some of the animations were really small. Disappointing update. I hope.you can implement some positive changes in the next update.Version: 2.1.0
✓ Poor features, lots of room for improvementsThe app is glitchy. Tap the screen while working out and it stops and restarts the timer. Other times it will just mark it as completed and move to the next exercise. There are nutritional info segments which seem informative, but the links to the source articles either don’t exist or are broken. When revising consider making the timer larger and not reset when hit. Why is it not always a pause? If you want to adjust weights on exercises, you can’t type it in you must press a plus or minus button to change in half pound increments. So you get to stop your workout to tap 40 times to add 20 pounds. These are rookie mistakes..Version: 1.5.4
✓ Helpful when starting out, but lacks longevity featuresThis app is useful, but needs work. Pros: The short show-me-how videos are very helpful on workouts you may not know how to do. It’s great for providing tips and goals It shows an estimate of how many people are at your home workout location Cons: App does not save settings for workouts done previously. App does not automatically increase difficulty I.E. reps or weight based on your workout feedback. Suggestion: if you log a workout as “too easy” the app should increase your weight and/or reps on the next one. App does not allow you to substitute in or edit a workout, does not allow you to edit your workout routine other than a few suggestions. I would have loved to put in my elliptical-only workout but it did not give me that option.Version: 1.8.1
✓ PatheticDisappointed but hardly surprised to discover the app expects you to follow AI generated training plans. Why would I bother using something no one bothered to create?.Version: 1.9.5
✓ Needs more optimizationIt is not giving an option to change my home gym to one that is closer. The whole reason I got the app was to check how many people were in the gym but it doesn’t tell you if it’s not your home gym.Version: 1.8.1
✓ Can’t change languageI’m not a japanese but the language was set in Japanese. I can’t even change it into English.Version: 2.1.0
✓ Can’t sign up for group training.For more than six months, I have not been able to sign up for the group training classes that are in addition to my membership. I pay extra for these classes. I have reached out to tech-support numerous times and have spent several hours troubleshooting and trying to get this resolved. I shouldn’t have to do that as I am the paying customer. No one seems to know what the issue is. instead of using the app I am forced to reach out to the individual coaches to sign up for classes. There are other members at the gym that are having the same experience..Version: 1.2.1
✓ Missed opportunityAfter years of using the anytime workout app and having it constantly freeze on me, I thought, beauty they’ve finally made a new app. But there doesn’t seem to be a way to move your workouts over? Seems like the most obvious thing to do. I’ve got years worth of workouts in the old app - let me transfer it over! So now I’ve downloaded a new app just to have phone access to the gym..Version: 1.9.2
✓ Dark patternsThe mandatory health plan onboarding experience when launching the app is terrible. Give us your medical information before we let you use the app instead of a fob. I honestly wonder if it is legal. It is also very frustrating that you cannot update your billing information or adjust the status of your plan within the app. Do better.Version: 2.0.0
✓ Access passI love that I have access to the gym through my phone now! However it would be nice if the phone pass was continuously valid and not a single use pass! It is highly tedious to continually add the pass back into your phone wallet everyday.Version: 1.9.1
✓ Not sure what happenedSince the update a week ago my gym visits are no longer tracking. So sad as that was a great feature..Version: 1.9.4
✓ Busy metreThe busy metre does not appear for how many guest are there to no busy and slow times..Version: 1.9.5
✓ Custom workoutLove the function to get into gym with my phone and the simple new design. Although I would love to be able to have my personalised workouts created by my PT accessible on the app or the ability to create it in the app. That way I can track my workouts with the app as well as use the plan that I have paid for..Version: 2.1.2
✓ DecentThe app is decent, I like that it will make a plan for you…however, I wanted to make my own plan. Other downfall, my AnytimeFitness is the smallest one known to man, at least three of the excersizes in the tailored plan my location doesn’t even have the equipment for..Version: 1.5.0
✓ Where are the workouts?The old app let me browse and find the workout I wanted to do each day. Now I’m limited to the ones the algorithm decides. I want to browse freely. This app is harder to use. Seeing history on a specific exercise used to take a lot less clicks. I don’t have time to invest on clicking through this new app all day..Version: 1.2.0
✓ No history availableVideos don’t work consistently. There’s no way to view history or track progress. Doesn’t link with MyFitnessPal or Garmin. There’s a lot better fitness apps, don’t waste your time with this one..Version: 1.9.5
✓ New update- terrible UICan no longer do a lot of the variations that I’ve come to expect from this app- has made working out much harder and not intuitive.Version: 2.1.0
✓ Best feature gone?How come the app no longer shows how many people are at my gym? That was my favorite feature. Since the update, it looks to have disappeared..Version: 1.9.1
✓ Very good but bugs and features neededThe workouts this app gives are very good but there seems to be a bug when marking a set done, instead of doing the rest timer for that workout it jumps to the next workout, so your constantly having to jump back to what you were working on. Features needed: 1-audio for the rest timer, it only vibrates and you can’t always feel it or see the countdown. 2-apple watch app, goes with #1, would be easy to track rest times and log reps and weight with one..Version: 1.6.0
✓ Second-class memberI love my Gym and for months they have been touting that soon we’d be able to use our phone to clock in but now that it’s available unfortunately we can’t use it. We get a membership through active fit and apparently our membership doesn’t work with the new tap. Our Jim said that they would look into it but obviously this must be a corporate blender. Either you remember here or you’re not..Version: 1.9.4
✓ NoThe app will not let you continue unless you give it your personal info including your weight. As if I’m giving you my weight. I set weight to zero and it wouldn’t let me proceed. Absolutely not..Version: 1.9.4
✓ How dare you deactivate my key fob via this AppAbsolutely ridiculous. Why do I now have to ask staff to activate a key fob I only just paid for? I don’t want to be forced onto using iPhone that assumes there is mobile data available. My local AP basically sits in a dead zone where there is NO MOBILE DATA. Not happy. And I will NOT be an additional fee to reactive my keyfob I JUST PAID FOR! Poorly thought out and executed by someone that fails to understand keyfobs are a robust mature technology that will likely work, versus some app that’s been around 2 seconds that is how risk of failing. Absolutely appalling treatment of its customers. I have zero faith that I will be able to enter and use AF gyms around the country while traveling for work which is the only reason I paid for this gym membership..Version: 1.9.4
✓ Could be betterI like that it is able to design workouts for you, but I miss the ability to create your own workout like with the older app. You can’t even import workouts designed by your coach at your local gym. It also stops tracking workouts if you leave the app or your phone locks, so it’s pretty useless for tracking your workout. Definitely needs some improvements..Version: 1.5.1
✓ Great concept, needs some work.This app definitely makes AF a leader in the space in Australia. There seem to be some technical issues to iron out, however. The app tells me there are 1-3 people currently at my club at all times of the day. Even when there were over 100 people there. The app’s integration with Apple health is glitchy. I completed my first app based workout and it added 6 seperate workouts of between 1 & 30 minutes to my Apple fitness app. I think every time the workout app was closed and re-opened it paused the workout but added a new workout each time. Workout these glitches and it’ll be a 5 star app..Version: 2.0.0
✓ Constantly logs out and so slowIdk why they can’t just keep me logged in. I have to enter in my login every time to view the # of people in the club, it’s so annoying. Also the app is slow and takes a few seconds to load anything. So frustrating to use..Version: 1.5.1
✓ Pretty goodNeeds to show how many gym visits on profile..Version: 1.4.0
✓ Good butWorkouts are mid. Best feature is telling me how many people are at the gym.Version: 1.5.2
✓ InconvenientAccess pass needs to be added everytime you go to the gym. Super inconvenient.Version: 1.9.1
🙂 AF App Positive Reviews
AF App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact AF App.
⛔ AF App Problems
