Strava: Run, Bike, Hike App Negative ReviewsStrava, Inc.

Strava: Run, Bike, Hike Negative Reviews

4.80136 star

Total 142 Negative Reviews

Strava: Run, Bike, Hike App Complaints & User Negative Comments 2024

Strava: Run, Bike, Hike app received 142 complaints, negative comments and reviews by users. Have you ever had a bad experience using Strava: Run, Bike, Hike? Can you share your negative thoughts about strava: run, bike, hike?

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Strava: Run, Bike, Hike for Negative User Reviews

Cycling segments spoiled by cheatsThis app ticks many boxes but is badly let down by the number of people submitting fake cycling segment times that are done in a vehicle. There is a simple solution that all genuine cyclists would support: cadence and heart rate data should be included for any segment time to be counted. This doesn't mean recreational/weekend cyclists can't submit their cycling workout with a smart watch. It just means their cycling segment times won't be counted. There are far too many instances of segment times with no cadence or heart rate data that are clearly too fast for any human, including Lance Armstrong at his doped up best. Cadence and heart rate sensors cost at most £10-15 and all proper cyclists take such devices with them on every ride anyway. For me, and many other cyclists, the membership fee for the app simply isn't worth it until the admin team starts taking this problem seriously instead of relying on community flagging, which is often ignored by admins anyway. Implementing the above suggestion would be easy. It would improve the authenticity of the app and more importantly improve the safety. In short, scrub any cycling segment times that don't include cadence and heart rate data, simple. Without doing this, segment times are meaningless and count for nothing..Version: 335.0.1

App is garbage-Do not subscribeI am a paid subscriber, my Fitbit Ionic is verifiably paired, and I have allowed access to my heart rate. Any documentation is years old and irrelevant, customer service takes it’s sweet time. None of the subscription features have ever worked except for the route maker. Despite rigorous trackable daily exercise over months, the app still indicates no weekly intensity. If the purpose of the Strava app is to combine data from multiple sources, it’s a total failure. To use Strava to ride, you can’t also manually activate the Fitbit or you’ll get 2 records-If you use only Strava app, you get no Fitbit activity credit-If you use Fitbit only, you can’t use the Strava route tracker. With my Smart Rower, the app still fails to pull in the heart rate data from my Fitbit. There is nothing this app does that the other free apps (Fitbit, SmartRower) don’t already do. I’m no longer sure what the point of this app is besides ripping me off. Also, I have communicated with feedback and I have not heard an answer-as of this post it was 14 days ago. Bu-bye Strava, you’re off to the land of deleted apps that failed to live up to their advertised expectations..Version: 176.0.0

Well overdue for an update...I use Garmin (watch) to record all aerobic activities, which then syncs to Strava. I used to pay more attention to Strava because a few friends also use it and it is great for that social aspect of training. That being said, when trying to measure performance over time I have come to the sad realisation that Strava is next to useless. Yes, Strava will let you know when you have made a PB, but you can’t check your last PB, of for that matter, you can’t even check your current PB outside of that activity. Garmin has a much more detailed analysis of your current performance, as well as providing an easily accessible comparison to your past performance. I would think that is a fairly simple and staple feature of a fitness tracking app. Why am I even using Strava when I could stop the activity syncing at Garmin? Please update... before Apple categorise Strava as a social media app rather than a fitness app..Version: 126.0.0

Retrait de nombreuses fonctions gratuites essentiellesLa dernière mise à jour avec le retrait de nombreuses fonctions essentielles gratuites a rendu l’intérêt de l’application très faible. Dommage..Version: 150.0.1

Phone app ok, watch app and support a disasterHard to comment too much on phone app specifications - does what it is supposed to do. Similar to competition applications. My problem is with Apple Watch app which seems to not have been tested enough. When working out with watch only and no access to phone straight after workout to sync your workout, it becomes a nightmare. Over last two weeks I had two cases when I did not had my phone at hand after finishing workout- in both cases syncing is proving impossible. The first one it eventually synced by itself after 9 days, second case I am still waiting. Support provided by Strava is laughable - consist of some type of search engine trying to search for your problem within a database of FAQ and some web articles - maybe putting a thinking human into support would yield better results..Version: 172.0.0

Looks like I’m flying...I’ve been using this app for about 3 years now and it worked fine, just recently I realised that the mapping is all over the places. It doesn’t follow the roads I’ve been running on, cuts through fields and at the end of my runs, it gives me an average speed that is way faster then what I’m actually running at. I had the confirmation of this when I ran with a friend just today and his tracking, done by “adidas running app” was completely different and quite a lot slower which it made more sense. Not cool when you are trying to train properly....Version: 198.0.0

Cancelling because there is no Kilojoule recordingI’m cancelling my premium subscription and no longer using this app. It’s a fitness app. For tracking fitness. The world is using Kilojoules now and not calories. Because you don’t support kilojoules - my Apple Watch and health apps show that I’ve done 1hour of cycling but there is no kilojoules recording which means it is useless for me to record a ride. At least put in the option. I have seen questions online asking you to do this since 2014. Are you listening to your users? Once kilojoule tracking and recording on Apple health is added - I will reactivate my subscription and use the app. For now I’m just going to use workout tracking on my Apple Watch..Version: 46.0.0

New Update - May 20, 2020Very disappointed to see the focus of Strava move from a community based fitness app to a profit driven cash grab. Maybe I’m being a bit dramatic here but the reality is I don’t have money kicking around for a Strava subscription. I accept that there are going to be aspects of the app that I won’t have access to, however I would maintain that to this point the [free] app was of 5 star quality and a must have workout tracker. After the update is an entirely different story, however. The free app has been stripped to the bare bones, no more access to segment leaderboards...I can’t even view my own previous times on segments. Honestly I leave a 3 star rating because I have loved using Strava for the past few years, in reality I should really leave a 1 star review. If you are able to afford the cost of a subscription to Strava, then by all means, it is a great app that is a fun and useful tool for tracking your workouts...BUT, I would not personally recommend the app as it currently stands unless you don’t have any other option available..Version: 150.0.1

Apple Watch still crashingLatest update (June 5th) supposedly fixes Apple Watch crash upon startup... except it still crashes. Oh dear....Version: 101.0.1

GPS issues it should be 5Normally I would rate this app as 5 stars, unfortunately for the last 10 runs or so the GPS has been terrible, never had an issue before. now it’s so frustrating when I complete my run and there has been no valid GPS. Now of course I have completed reinstalls I have disconnected /reconnected GPS and Wi-Fi but still no joy. I have had to resort to trying to find another app that will work. Very disappointed that I can no longer get Strava to work on my phone. I love this app and it has helped me to achieve and reach goals I have wanted to achieve. One if not the best fitness apps out there, it’s going to be very difficult to find another app. Until I can buy a GPS watch that I can connect to my account for now I have to find an alternative method of tracking my runs. Please don’t let this discourage you from downloading it truly is an amazing app..Version: 88.0.1

No good for following mapThis app is DANGEROUS when using for map following while cycling - which is one of the features it claims to have. I don’t normally write reviews but was so shocked I felt I had to. You can set a route right enough (after I had to look on google maps simultaneously to tell whether the roads were small lanes or dual carriageways). Once I had the route set I was excited to set off. Initially the app kept letting my phone lock but I figured out how to stop that from within the app. The thing that makes this app dangerous- it does not follow your location and re-centre the screen or give step by step directions it is just a line on a map with your location - you have to constantly move the map to find where you are. Trying to do this while cycling along this is truly DANGEROUS and should not be allowed to be marketed as such. I’m sure this app is good for recording activity if you know where you’re going but as a route following app it is truly awful. Subscription cancelled same day..Version: 156.0.0

Wish route building/editing was betterLong-time Strava user, it has lots of great features but it baffles me that you can’t create route to locations (ie typing in an address) on the go. Would be great to be able to do that so that if you change your mind part-way through a ride you can quickly create a new route. Even simple things like better editing capabilities for your saved routes (being able to reverse them, adding more waypoints) would be super helpful..Version: 302.0.0

TERRIBLE GPS TRACKINGI used strava for years on end with no issues and in the last few months, have seen a rapid decline in its GPS accuracy leading to inaccurate distances and splits. It is so disheartening in the midst of training not being able to assess my progress. My distances are out more than 2km, and my splits out by almost 3mins/km. Garmin said I ran 5km with a 4:53min/km where as Strava said I ran 7.66km, at a pace of 2.00min/km!!! I could be on my way to the Olympics at that rate & my GPS track even had me running into people’s backyards! I have emailed the Strava team and received no feedback to help resolve this issue. I have tried everything, logging out, updating my phone and app, deleting the app, and ensuring every GPS setting is correct on my phone. It would be great if this could be fixed!!.Version: 285.0.2

Annoying premium modelI've been using Strava for years now, and it's served me pretty well. For a free user, it has all basic functionalities and a little more: tracking, mile splits, and even some social functions. However, as of late (or just always as it appears from earlier reviews, the app has become increasingly in your face with the demands to get premium. You would think that having had this app for so long, I'd encounter new features, but aside from challenges, whatever new ones are there are premium features, and some old features become premium only. I don't really need any of the features locked behind premium that much because the app has all the basic functionalities I want from a fitness app, and it does a way better job tracking than my Fitbit, but it's just so obvious how much getting users to subscribe is the app's priority. Recently, there was another update to the profile section, so when I go there I see a page that just shows blurred out premium features. I have to tap my profile picture again to see what was previously on the premium tab, like my activities and statistics. Having premium features' previews underneath my activities is fine, but putting a page that is literally useless for me is just overly intrusive. I wish the features that weren't premium would come back at least if Strava decides all new updates are solely for the premium plan..Version: 335.0.1

Decent rowing tracking missingApple Watch and apple app desperately needs indoor and outdoor rowing improvements. Rowers run and bike a great deal for fitness but would love to see some effort towards rowing. I use a work around: record an outdoor row as a run on Apple Watch then manually change to row in the app. Would it be great to have stroke rate and speed per 500m whilst on the water. It’s entirely possible!!.Version: 76.0.0

Too Much AdvertisingFar far too frequently get prompted to share / start following / connect to social media etc etc. I’ve already lost track of the frequency I got asked to do the same thing during one running session. Also, I received three emails from them the same day. Talk about overkill. Fortunately, there is an option to permanently delete your account after sign up..Version: 144.0.0

Lots of changes, some of them infuriatingIt’s been great to see lots of small improvements to Strava but a number of them have made the app harder or more frustrating to use. The most recent being the removal of the screen at the end of a ride that lets me select the bike and type of ride. Going back and editing the ride is a hassle..Version: 75.0.0

WORST. UPDATE. EVER.Remember how you used to go into a segment and you could see all your positions in each category on one screen (overall, this year, following, age, weight etc.) ? Oh no. Not now. You have to scroll to the bottom of the screen and press a stupid great button. Then you see the overall leader board. Only you still don’t know your position. To get that you have to scroll down to the bottom. Now for your position this Year. At the top, slide a sideways menu across till you see the button you want. Press it. List appears, but no position. You have to scroll to the bottom for that. Followers? Slide the buttons, select, scroll to the bottom. And you have to do this for each ranking on each segment? Probably the worst piece of software user interface design I’ve seen for a long time. And there’s some real stinkers out there. DO NOT DOWNLOAD THIS UPDATE. Come on Strava, you took positions away from us unless we signed up for Premium or whatever you’re calling it this week, but now you’ve had our money, you’ve taken it away again by making it virtually inaccessible..Version: 172.0.0

Not tracking/showing full distanceBefore these problems I would rate this app 5 stars. However, as of recently I have been experiencing problems with the tracking of my run in regards to route and distance. As an avid runner it is very disappointing to be trying to constantly beat my personal bests and to see that it has stopped recording at 4-5 miles despite my route being 11. As it is the same route before the app started experiencing issues I know what the distance should be so I know how much it is falling short and not recording. It is disheartening to know that I’ve done 11+ miles but my record states less. There was an update a couple of days ago that says it has ironed out some bugs however clearly not all of them. It would be much appreciated if this could be looked into further and rectified as soon as possible..Version: 244.0.2

Great App. Except they take away from free usersWhile I love that in Strava I can share my runs with friends and my coach while doing challenges, I have noticed that they like to slowly take away the things you can do without buying their overpriced subscription. I have to say that I joined when segment leaderboards were still all free, routes were free, and you got a year in review of your activities at the end of the year. This was great, made me love the app, but since then it has become an app that only lets you see top overall on a segment and men and women best times. It has also made it necessary to pay for the ability to use the number of routes freely created by other users and inputted into their database. And finally very recently they made the Year in Sport exclusive to subscribers. In the end it is just a Facebook for sharing activities and adding up numbers. Many other tracking apps have uh more available for free than Strava. Just know if you want to make sure you will always have access to something on the app, but the subscription. I wouldn’t be surprised if they made the whole app only available by subscription..Version: 285.0.0

Disappointed about the new pricingI use Strava for fun and to compare myself with my friends and other cyclist. It’s sad that I have to pay 7$ per month for just that feature. I wouldn’t pay for facebook or instagram, why do I have to for strava?.Version: 150.0.1

No longer Love the app - couple of suggestionsUpdated review. I’m an app developer. I understand the principal of not being able to keep all people happy, all of the time. Yet why, oh why, did you recently remove Bluetooth connectivity? Yes, the ‘millions of people suffering crashes related to a feature they never even used’. Well to be honest, that’s bad coding on your part, not bad usage by your users. A better approach would have been to disable the feature by default, and then allow it to be enabled with a big fat disclaimer regarding reliability. And you would’ve done that, if you didn’t want your commercial partners selling more Bluetooth capable units. But only a cynic would believe the latter, right? — Big fan of the app. It works very well and makes accessing data post-ride super easy. A couple of improvements. - when looking at your feed, ‘following’ should not include your own rides! - private notes; there’s info I like to track related to my rides, but it’s not something I want posted on a public platform. Having a ‘private note’ section would allow this. Ride on..Version: 122.0.0

Doesn’t quite do it for meI’ve tried the premium subscription and was very impressed. There’s not many people that o can connect to in the area. While I really like the route planning feature, the route doesn’t show on my Apple Watch when I start it so unless I remember which way to run or hold my phone in my hand I’m basically left to do it myself anyway. I was hoping to connect to other people in the area as well but this is not the app. My friend uses it for cycling and swears by it, but for me as a jogger it doesn’t do the job..Version: 233.0.1

Free version guttedThe free version use to allow you to see segments and the leaderboard but no more. Add to the fact that there’s a hard push in app to sign-up with accept buttons disguised as close buttons and it’s really turned into a hunk of junk. Careful what you click, my wife unknowingly subscribed to the $99 per year. Just as well Apple is quick with the refunds..Version: 157.0.0

De moins en moins utileÀ chaque mise à jour, la version gratuite devient de moins en moins utile. C’est rendu presqu’exclusivement un logbook😢. Mettez des pubs si c’est une question de fric car je ne désire pas d’abonnement..Version: 150.0.1

Sucks since upgradingEver since I moved to a paid subscription the app is terrible… slow, laggy, crashes, have never been able to record any workouts directly - record never works. I’ve had to resort to using other apps that share the data back to Strava. Lame, want my money back..Version: 201.0.0

Trying to love you Strava...Wanted to find an alternative app for tracking my running miles (and the occasional bike ride) and decided to give strava a try. When I first downloaded the app, I still had access to leaderboards and all that jazz, but since then Strava has thrown the subscription model at its users like so many others. ($60 a year is pretty wild if you ask me). Although I was bummed, I still enjoyed the challenges and still preferred the overall interface over Nike’s. However, over the past few months I feel like I’ve been seeing an uptick in the amount of runs that don’t get tracked properly. I can’t tell you how frustrating it is to finish a long run, only to get back and look at Strava saying I’ve only run 2.8 miles. Like what?? Sometimes the app won’t even track my movement at all during a run and I’ll find myself on the sidewalk messing with my phone trying to close out of the app to reset it, and at times that doesn’t even fix the issue. I would rather not go back to using Nike’s app (for reasons I won’t go into), but at least their gps tracking system is solid. Strava if you see this, please address this issue. (Currently on iPhone X).Version: 162.0.0

Used to be GreatThis app used to be the best app for tracking everything from runs to bike rides. Unfortunately the latest update to the app just killed it. The changes now require a subscription to access segments and leaderboards. These features have always been the unique reason for using this app over others. It’s fun to track how well you’ve run or rode by comparison to different people. However, is it fun enough to pay for it? No. This will particularly be the case for new users. Who on earth will just be getting into running or cycling and think it’s worth downloading strava rather than other apps given the need to pay a fee to access key features? The inevitable lack of new users and people like myself who are not prepared to pay for the features will mean it will soon loose its edge for those that do pay a fee. They will soon find the app dull because there’s no new competitiveness over segments. Very sad day for an otherwise good app..Version: 150.0.0

TrashThis app has a lot of bugs, crashes, doesn’t log activities properly, will have you teleporting across town in straight lines like I’m a goddamned bird or something. It’s NOT a phone or data issue. It’s the APP, and there is next to zero tech support on stravas end. I’m looking for another exercise app because this one SUCKS..Version: 205.0.0

Good but missing useful compatibilityCan’t use Apple Watch heart rate for recording while also using a Bluetooth cadence sensor connected to a phone cause they changed the way the app works and broke the functionality. Still good for the other stuff so I have to find another app that imports to Strava.Version: 75.0.1

Still doesn't support mountain bikingI have decided to cancel my subscription because Strava continue to ignore user requests for a dedicated mountain bike activity option, as they have done for years. Apparently we only need one ride activity, but 3 different skiing activities. It is irritating that mtb segments can be hijacked by road cyclists where the segments run close to each other. Likewise, I want to keep my PBs for my road rides and mtb rides separate. The are many other features that would be good, for example the option to know how many kilometres or hours a bike has done between certain dates, for the purpose of servicing components on time. Perhaps Strava will only start to care when these issues hit them in the pocket?.Version: 48.0.0

Ma séparation avec StravaVous n'aurez vraiment pas du mettre la possibilité de voir les classement de segment dans la catégorie premium. Je vous quitte..Version: 150.0.1

BooooStrava remove so many things from free version. Disappointing. I will look for an other apps. Any suggestions?.Version: 150.0.1

Recent updateThe most recent update changed a lot of the simple free features and put them behind a pay wall, I would finding an alternative since the basic features in this app are decreasing.Version: 150.0.1

Constantly pushing to subscribe without any pricing informationVery limited functionality due to the constant pop ups to upgrade to a full subscription for enhanced functions. It gets quiet frustrating when you try to access a feature only to be blocked by a paywall. Garmin connect is much better and is totally free when you pair a Garmin watch. I only started using Strava because friends were on it, however I’m not likely to buy a paid subscription. PS: there’s no pricing information for the subscription so I can’t even make a decision on whether it’s good value for money or not..Version: 294.0.0

Good. Could be betterIt’s fairly intuitive to use, but some things could still be better. Could be me. If you import a ride it’s not very clear how to preview it - whenever I try to do this Strava starts recording which is not what I want. If you ride two bikes, say one road and one folding, why not be able to toggle between bike 1 and bike 2 on the same screen where you start recording, rather than having to select at the finish? Or have the intelligence to auto select the bike based on distance and then I can amend after? Also the Beacon text steps mean I often don’t record a ride which is annoying. How about as a default start recording as soon asBeacon text is sent so there isn’t a separate step and chance to miss recording? Often I think I’ve started a recording but I haven’t and that’s annoying..Version: 241.0.0

How come walks don’t show in weekly overview?If walks are able to be recorded, then there should be an option to count them in the weekly tally. Let’s not pretend people aren’t also using the app for walking... do I really have to pretend I ran every time to make it count?.Version: 188.0.0

Optimize the map tracker. Love the app.Optimize the map tracker. Love the app..Version: 172.0.0

Worst running appVery disappointed about Strava. I just deleted my account. This is the worst running app that I have tried. The distance recorded by this app per activity is inaccurate. It always gives a smaller course that the one you really run which changes your overall pace. If you are serious about training to maintain your pace, this app will give you a hard time. It doesn’t either allow you to correct your distance ran in your activity. I really don’t recommend this app. Also if a user wants to create a course or a segment, it requires to subscribe first which basically means having to pay for subscription. No reason to do so because other apps let you do it for free. This app doesn’t either have hot badges or levels to reach based on miles accumulated, which is a motivational factor for runners. Other apps offer that such Nike+Run and Garmin. MapMyRun is way much better, and even though it is a subscribing app as well, some features are still available for free such as the tool to create a course, adjust a run, among many others..Version: 181.0.3

Not impressedDo an update and stops working on apple watch. Tested prior to releasing?.Version: 100.0.0

Shame Shame ShameThe latest update turns what used to be a great app into a sham. Only the basic features now are free. I'm shocked one of their office staff doesn't trail behind you on a run and beg for money or they'll trip you. I'm switching to something else. I hope they go under..Version: 150.0.2

Unothorized debitI subscribed to strata membership monthly and they took out 99 dollars a hole year with out my approval .aFull membership was paid and I am unable to use to paid membership when I try to use membership features it tries to charge me again I asked for my money back they deposited it and then took it back again a couple of days later there billing system is not to be trusted I’d Be very careful giving this company access tour credit card they are a big company that rip off the average person and think they can just do it without people saying anything I still to this day a owed 99 dollars I think the app is terrible there are much better apps out there that don’t steal your money..Version: 308.0.1

Inaccurate GPS trackingThe social aspect of the biking got me to use this instead of MapMyRide. I love the badges and how motivational it is to beat your PRs and place in the top 10s. However, this thing is SEVERELY glitched. Granted, I’m using an iPhone and I keep it in my under saddle zip bag (could affect tracking?), but the times are heinously inaccurate. They have guys getting .03 seconds for a trail segment that’s 1/4 mile long, IN THE WOODS, on single track between trees. This isn’t even paved, and it’s physically impossible for a human to get those times, or even finish it in .10s for that matter. There are multiple people logging these ridiculous times. It’s important for me to know how I’m actually doing relative to the truth rather than fictional, glitched data. Completely deflates me when I put in maximum effort, easily clock under .30s on a trail segment and it reads 1:54!? I know I’m in the woods, but it’s absurd that in 2019 this data can’t be tracked with the utmost accuracy through some tree cover on a perfectly clear day. The features are really fun, but if the data can’t be trusted, this app is no better than a calorie counter..Version: 112.0.0

GPS unreliablePromises much but if the GPS logic is so flaky, what’s the point? So sick of it ‘acquiring GPS signal’ and then not recording distance for the first few hundred metres. It knows where I am on the map as I’m running but zero distance covered!! Then it finally wakes up and tells me I’m going at 20min/km or something for a false final reading. Then, at the end, after saving, it corrects everything and only counts the time and distance from when it woke up. I start it in the open air with no trees above. I trick it with on and off to start a couple of sessions. I walk for 200m to ensure it’s working then start a new session for the run. Hey presto, it fails again! Never used to be this bad. Last 2-3 months are hopeless and no, I haven’t moved house, changed route, etc. Yes, app updated. Very disappointing to be teased by the promise of functionality..Version: 223.0.1

Charged unknowingly, bad customer serviceGiven this is a COVID era, I was quarantined and encouraged my my friends to get the app. It was good and all but I used it 4-5 times in two months. If I were a triathlete, I’d probably have gotten more use. The problem is I am an unemployed student and need every penny to make it right now. My credit card showed up with 2 declined payments one night and as soon as I made some money from selling art I was charged $60 for “summit”. My account still is listed as free, I did NOT ask for Summit (or was unaware) and their customer service is completely dehumanized to try to answer your questions with links. There’s no number, only tickets that are listed as “solved” when no one did anything. I seriously need to get reimbursed, like this is a financially unfortunate situation where $60 is all I have, and Strava all of a sudden is a name that fills me with anger because it feels like $60 was stolen from my wallet when that’s all I had. I wish they would be more prompt with customer service and more up front with cost if $60 is really what it costs. But even then - my account says “free.” Strava, PLEASE get back to me and give me a refund..Version: 149.0.0

Wasn’t the best before, but now the beat parts aren’t freeStrava used to be brilliant. I never wanted a lot, But the features it offered as a basic package were ok. Sure it’s online route planner was janky, you couldn’t plan a route on your phone, and it was a nightmare if you wanted to find routes of others, and following routes on the app was even worse! But I got over that because I liked the fun nature of it, I’m not competitive but it was fun seeing where I compared on segments compared to others, and seeing how much faster I did my run that day. But now that’s all gone too, unless you pay £48 a year! This app is editors choice. To quote the review which got this app it’s award: ‘Friendly competition with likeminded people’ That was the case until they removed it from the free app ‘see your rank in your favourite segment’ - you now can’t do that too You can’t even see how far you’ve ridden or ran in a month. I was doing a charity fundraiser to fun 100k in May and the day I broke the 100k mark was when they made you pay to see your monthly progress. So my fundraiser had no grand ‘we did it’ What’s worse is it’s still a bad app to follow routes, find routes or plan routes Stick with komoot if you want a decent cycle mapping app, it’s free. Otherwise feel free to pay £48 a year (usually £82 but it’s on offer!!!) if you want to rank your time against your mates on an app that’s had that feature free for almost a decade.Version: 150.0.2

Wrong date and timeThis still records the wrong date and time for every non gps workout….. I’ve done everything suggested on the support page and it’s still the same… it’s really annoying. Surely it should be an easy fix..Version: 276.0.0

Too Many Dolla BillsToo expensive and heart rate cancels most of the time.Version: 205.0.0

Down loadingDoesn’t matter how many times I have to remove Strava from my Wahoo devices then reload I constantly have problems with my work out profiles NOT downloading into strava. I do not have any problems with loading up onto other workout platforms. Maybe I should dump my Strava membership..Version: 330.0.0

Strava is losing touch with their usersHaving been away from regular Strava for a few years, I am only just coming to terms with the deterioration of Strava as an engaging & social athletic data tracker. I’ve lost track of the number of times I’ve read feedback asking Strava to stop trying to be another algorithm driven, forced feed Facebook (which feels as though it is also falling out of favour) and focus on user driven practical features. It doesn’t take much of a scroll through app feedback hear to compile a list of frustrated repeat requests. Give the user the option to choose to opt out of what you’ve thrust in their faces Strava. Focus on developing and improving practical features. Spreading your focus dilutes your identity and is turning the app into ‘many features but master of none.’ Like many others I’ve started looking for my new old Strava!.Version: 87.0.0

Something is wrongSince the Aug 30 update, the app is screwing up its gps connection. It was so good before this update. Giddy up lads..Version: 61.0.0

Another update, yet more features removedI’ve used Strava for 6 years as an on and off runner. It was good for motivation, insight and sharing what I was up to with a few close friends. The segments were great for comparing with my past efforts, and seeing real improvement. However almost all of the valuable features have now been removed for free users, which is a slap round the face after 6 years of use. Additionally, the subscription is so aggressively marketed within the free app that it’s borderline unusable. I cannot financially justify the price of Premium... so may as well find another functional app. I understand companies need to make money, but compared to its past functionality this feels like a cash grab, and doesn’t motivate me to stay. Really frustrating. At the very least you could introduce tiers of Prenium so that the non serious runners among us can still use the features we’ve been happily using for *years*, rather than fleecing us for all we’ve got..Version: 219.0.0

Satellite cuts outI wanted to try out strava because it seems so popular but went for a run I normally do plus a little more distance, over halfway through when I knew I had done atleast 5 km, I checked the app and it said I hadn’t done more than 2 km and the map just showed random jumps because the satellite had cut out multiple times, even though I was outside and not under any dense forest, just a couple trees at points. Would have loved to like the app but was disappointed..Version: 293.0.0

App works but careful of the challengesThis app is a double edged sword…. Having Strava definitely motivated me, through publicly recording progress and doing challenges. However, the running challenges don’t come with explicit warnings or advice on how to safely increase your running. I injured myself by pushing too hard to do a 20% increase of distance in a month. Sounds small, right? If I had been warned you should go slower when you increase your distance, I could have avoided an injury. 4 months later still not back to running, doing lots of physio..Version: 335.0.1

Heard the app was great but...I am newer to running and kept hearing about this app and decided to download it. I uploaded all my workouts for the last month and then went into my dashboard excited to get started using the other features. I saw that every one of my workouts included a highlighted map of my route and where I’d been. I attempted to hide this only to find out through researching it that there is no way to do so completely. I can hide it from my dashboard by selecting “treadmill” but it still shows up in other areas of my profile. I am not the first person to be concerned with this feature. There are concerns stated in the help section with a response from Strava that this issue would be addressed in 2018! Obviously this issue has not been resolved. It is a major safety concern when people you do not know on a social media app can see exactly what routes you use to workout every day. I could set my activity to private but that kind of defeats the purpose for me to connect with others. Unfortunately because of this I cannot use this app until it is resolved. I hope they actually address this soon like they stated they would two years ago because I would love to use this app to connect with others and log my workouts..Version: 149.0.0

Strava and the iwatch appI’ve been using Strava for years when I (road) cycle. Then a few years ago after a total knee replacement, I started swimming. I bought a Garmin watch to track my swimming progress and was happy to see that the Garmin watch, used to share this info with the Strava app on my iPhone and automatically shared this info. It had my swim with all stats right on my iPhone. I recently was given an Apple iwatch as a gift and it has a default Strava app on it. It does not offer a swim tracking option. Furthermore, the Apple default activity app which I’ve been using for swimming does not automatically share this info with the Strava app and there is no option to do this. So, I’m kind of disappointed since I am “friends” with a few people and would them to see that I am still training. And I would like them to give me the 👍 after a swim. Now I have to explain that I’m using a new watch that doesn’t offer swimming in the Strava app. I suggest the developers figure out how to incorporate swimming in their iwatch app or at least “share” this info with the Stava app the way Garmin does..Version: 81.0.0

Terrible!Download this app with care!!! It says free and you get no notifications about the charges at the end of the trial if you don’t cancel, there is no approval process before it charges you. It uses your data and tracks everything... I would not recommend it nor their help - which was nil! Interestingly.... you can’t put a review unless you chose 5 stars, it just refuses to accept any nickname, I tried the same one at each star level and it was only accepted at 5..Version: 149.0.0

Strava FailWe all have that ride that fails to track or save occasionally, fair enough, I guess. But there is no excuse for Strava’s consistent corporate communication and subscription failures. The latest subscription debacle concerns the muted 50% price increases that I only found out about in the media by chance. Interestingly the website was going to move me to an even more expensive month to month plan, even though I’ve always been annual. When I cancelled my subscription, it then gave me the option to subscribe annually again for the old amount. Then again, who knows, it may have increased the next time I looked… the mystery of Strava..Version: 289.0.1

Not Greatest App anymore and your timing stinks!Strava was the best tracking app for the past 5-6 year until someone decide that it was a good idea to take all the functions away for the loyal “not premium users”, this is Lame. On top of this you removed all subscriptions tiers??? I guess my thought is if you intended to make the best app ever with all the free options, only to make this subscription only after 6 years, why not just start the app as pay subscription. Oh I know because you would have never grown to millions of users! You thought a better strategy was millions of users world wide love your so much that when you decide its time to collect for your app the users will be so hooked they will be leveraged into paying to keep there same level of enjoyment with their friends, good call. Anyway as stated above just really disappointed with the strategy and execution, especially now when we can’t ride with our friends but we could at least share the joy of a ride. Hope you right the wrong!.Version: 153.0.0

Worthless nowAll the useful features are gone and losing so many people makes buying it pointless. This was my favorite app now i have no use for it.Version: 150.0.1

Bluetooth heart rate.Strava provided an exellent way to record heart rate via bluetooth. In effect 100 times better than my simultaneous recordings with a Polar V650 computer. In addition the GPS recordings via the Strava app never fail, but the V650 fail in 30 % of rides. With your removal of bluetooth recording to the Strava app you have seriously degraded the quality of Strava. I have to consider the value of my premium membership. If bluetooth recording causes a problem with “millions of other users” you should have have fixed these problems in stead of embarking on an advertising campaign for Polar, a company that cannot provide reliable heart recording . Polar has failed me with the V650, the CS600x and the s720i..Version: 122.0.0

When a company becomes greedyStrava has turned on its loyal fan base and ruined the app. Here are the issues with strava: 1. Aggressive pushing for subscription. App is literally trying its hardest to force you to subscribe. 2. Challenges are now more forced sales tactic trying to get you to buy 3rd party items. “Oh look you achieved this goal and now to activate the reward you are diverted to another screen trying to sell expensive sports related items” 3. Strava was a way to motivate and encourage friends and peers. Now segment stats are hidden for paid subscriptions only. 4. Maps don’t even orientate to direction if travel. Lazy DevOps. 5. User Interface is all geared up to frustrate and get money from you. Oh so many places to accidentally hit the instant subscription button and then near nightmare to prevent money going out. 6. What are the actually benefits to actually subscription? My Fitbit gives my all the stats I need for free. Strava is just a tool for recording my routes and distances. I bet some Product Owner or CTO thought be good idea to play on the emotive aspect that so many people have years worth of personal data on routes, exercise and are therefore too entrenched to leave strava for an other app. Pure greed and laziness. Recommendations - Offer something unique and worth while and I will happily subscribe but I won’t for a substandard product that is not aligned to the user..Version: 152.0.0

Mileage wildly inaccurateI’ve been using Strava for several months now and the mileage is wildly inaccurate. I submitted a number of reports on the app indicating the mileage is wrong but as of yet nothing has improved. Routes that I know are 4 miles long consistently come in at 3.5 and randomly sometimes will reach 4. I could understand some differential run to run but not that much. I’ve noticed that the app often doesn’t start tracking my run until I’m well into it. Recently I’ve been double checking to make sure that it says gps acquired before starting my run and even waiting a couple of seconds after hitting start to begin...still nothing. It’s really frustrating to have chunks of mileage taken off. Clearly the algorithms know there’s a problem because during my run the automated time announcement will say one time and when I finish the app has somehow adjusted it to a different time. I don’t get how the time adjusts but not the mileage. I may consider returning to MapMyRun since I experienced fewer issues..Version: 147.0.1

Lagging dataI’ve been using this app for a couple years now. Haven’t had one issue...until now. My last two runs it doesn’t connect to satellite perhaps? I don’t know, but it sure doesn’t take me 34 minutes to run 1 mile and I’m not running through fields. The GPS is all jacked up and its really frustrating. Good thing I have a Garmin for back up. Maybe fix the problem before I give up on the app. **UPDATE** It’s been over 6 months since I wrote this review. Shortly after I wrote it I linked my Garmin to Strava and solely began using Garmin to track my runs, because I couldn’t rely on Strava to do it. A couple weeks ago I went out of town and forgot my Garmin. I thought I’d try Strava to track my long run that week and see if the issues had been fixed. Unfortunately, it did the same thing. Somewhere it loses me, and my run that I know from past experience is almost 8 miles, clocked in under 6. So disappointing. I don’t understand why it suddenly changed at the beginning of the year. But I sure wish you guys could fix it. I know several people who have this same issue, so I know it’s not just me or my phone..Version: 52.0.0

LeaderboardsThey just changed the app to see leaderboards you have to pay $70. Just ruined the app in my opinion..Version: 150.0.1

Utterly uselessHave been using strava for a long time now and I’ve finally had enough. Cycling activities using watch app are completely broken recently. For the last two weeks they have been losing km and time. My commute to work is a bit under 20km and takes about 35-40 minutes but they are being reported as anything from 0.9km for 9 min up to 9.9km for 20 min. Sometimes it seems to not work at all and other times like today I stopped it and saw it at 39min and correct distance. Then suddenly by the time it sync’d to my phone it dropped to 9.9km and 20min (on both watch and phone). Only thing to do is export or my activities and go to a competitor. Strangely enough the map is correct as far as showing/plotting route..Version: 37.0.0

Don’t bother subscribingDon’t get sucked into the subscription. The metrics are complete rubbish. “Matched runs” is just Strava pulling out a recent run of equivalent distance and telling you the bleeding obvious that you’ve run faster or slower. No reference to whether your HR was higher or lower, cadence etc. “Relative effort” is just Strava saying hey, you ran a long run today and that’s longer than the runs you’ve usually been running…again, bleeding obvious. Don’t start me on the Calories which you don’t pay for. Strava have been told for years that their Calorie calc is waaay too high, but refuse to fix it. Strava is just a social media app to post runs on..Version: 214.0.0

Route Planning + PrivacyHey team as a subscriber I love the app but when planning a route I can no longer choose manual mode? So many local trails show in the heatmap but I can’t plan a route accurately any more as you took manual mode away :/ In relation to Privacy, why can’t I choose who I want to share my activities with. Some activities I don’t want to share with all followers but only those who I ran with or a select few. A bit like Facebook sharing of posts you can choose who can see certain posts. Maybe you could develop this functionality.Version: 218.0.0

Removed FeaturesReally disappointed to see the features that were removed. Trying to get more people to subscribe to summit is a low blow.Version: 150.0.1

Really Charging for what others give free?On your press release you say that this charge is you putting all of your faith in your customers buying your service when your service is nothing without any of data provided by anyone who uploads freely theirs and keep a record for their own reasons. Why don’t you STRAVA put your thoughts into selling to companies and make this ADVERTISING BASED to cash your earnings. From all my colleagues, friends, friends of a friend and athlete’s that I’ve ran into by still social distancing, they all said are not buying and or finding something else to study or just look at what they has just did. That being a minute or a mile or a single km or a 200 km’s. And just like the review I just read before this... really in the middle of a pandemic, unemployment and chaos worldwide? That’s not so smart. You can bet all your earnings that if you don’t either bring back like it was before this premium price or you sell this Strava company... it will be still here but at a declining rate of paid subscribers..Version: 153.0.0

Provides great route but inconvenient UI/UXWhile the app provides great recommendations for people of all fitness levels, the UI/UX of the app makes it increasingly awkward to use. For starters, navigation mode doesn’t keep your phone on causing your device to automatically shut off during your route. I wish there was an in-built app system that prevents device shut down. The UI/UX is also buggy and clunky to use. The map doesn’t automatically refresh when you change the filters of your search which is annoying. The placement and arrangement of the filters are also very out of the way and confusing to set. You also can’t edit your completed workout in case you forgot to press stop causing inaccurate stats to be recorded. If the above features could be tweaked or updated, it would make the app so much more user friendly..Version: 347.0.2

Lack lustre and difficult to useHave deleted the account by request. It is difficult to use and route planning feature defaults to roads ignoring registered sealed and gravel tracks. Where trying to use active feature to follow route, the tracking was extremely slow especially compared to other tracking apps I use including Apple Maps. This caused many track backs on both roads and tracks making me think unsuited to turn by turn tracking. When I tried to reach out to support and strata community for help to allow route planning on off-road but registered tracks no response was received. Definitely would not recommend for mountain bike or casual bike use. It is interesting to note on experiencing difficulties using this app, several bike shops unanimously recommended an alternative app..Version: 342.0.1

Loved this app, until I realised it’s huge flaw...Downloaded this app about a year ago, was in love with it. Found it difficult to access personal bests & getting around the app without being advertised for the paid version started to become quite troublesome. After a year of use, I realised that all my running times/paces’ were all hugely inaccurate and misleading. Strava actually records your ‘moving time’ (time spent moving, so you can rest for 3 minutes, and it will disregard it) - instead of the *actual* duration of your run. I’ve check in dozens of forums and their customers are slowly realising this. The app has been this way for 3 years, and it’s clear the developers have no intention of actually recording how long you run for, only how long you’re moving for. As a runner, this is genuinely the most pointless/annoying feature I’ve ever come across, and the fact they haven’t fixed this is enough to switch over to a running app that actually records your time, without inventing a pointless metric such as ‘moving time’. It’s like racing a Marathon & only taking into accounts the best bits. Crazy stuff..Version: 101.0.1

Strava is a joke now.$76.99 a year now to use stravas features that made it popular. Just another app trying to max out profits which will turn out to be obsolete in a few years. Lost my support after taking away key features which made me enjoy using the app. Now that you have to pay for them I just use other apps now which still have the features for free. Strava your a rip off..Version: 150.0.2

So, so for SUPI wanted an app that can track my activity when I go stand up paddling. I tried a few that claimed to be specifically for SUP, but they were all mediocre. Strava is pricey but it seemed to have the best features. And it lets me choose SUP as activity. However, considering the price of the subscription I had expected a product better integrated with Apple Watch and with less idiosyncrasies. - My runs often ‘skip’ large sections. Strangely, this reduces the recorded distance but increases the recorded speed. - Activities/exercises on the phone do not count against the rings on the watch (I have a fitness app that does this, so I know it’s possible) - The watch app does NOT have SUP as activity. Why, oh, why not? Why would the list on the watch have fewer than the phone? If the list needs to be short on the watch, then at least make one of them customizable to my activity of choice. - When I use the watch and record it as ‘outdoor run’ it counts against the ‘activity’ ring, not against the ‘exercise’ ring. Makes no sense. - When I record my run both on the watch and phone simultaneously, the times and distance are considerably different. - The way a ‘run’ is recorded is different depending on the sport. Why can’t I customize it? - Updating activities or the training logs on the phone is suuuper sloowww. Sometimes the training log is days behind. I guess one-eye is king in the land of the blind..Version: 170.0.0

Functionality is going downhill, not that strava can measure itOkay so this is a bit of a rage review. I've been using strava pretty dilligently for about 2 years. It's been mostly great, showing timed splits and elevation gain to give a good granular sense of what happened during a workout. It's really all I wanted, since I don't intend on getting heart rate monitor. However, lately strava has been goofing up on time elapsed, distance gone, maybe my actual location? Not sure. But it'll take a good half-mile for the app to figure out that I've started moving, even after manually starting a workout and confirming that my location is correct. It will also just stop registering that I'm still moving in the middle of a workout, paradoxically showing my location way off of the blue line while the timer is still running. This throws off all the calculations for timing and honestly is pretty disheartening that I don't have an accurate record of my efforts. I know strava gets is revenue from user data, but why am I using this broken app if it isn't even giving me the data it has advertised? How reliable is the background data being collected? At this point, I might as well go back to using the timer and maps apps built in to iOS, since I'm already using them to figure out what strava did wrong in the first place..Version: 160.0.0

Needs better watch options for sports other than cycling and running.4 stars for the phone app - has tracking for many activities. 2 stars for the watch app - should mirror tracking options of the main app. It is frustrating that the watch app does not offer the same tracking options as the phone app. The watch has options for bike rides, runs, & hikes, but pretty much every other activity is excluded from the watch app. Everything else is generically lumped into the “workout” option, which has no way to track speed or distance. This means that if you want to track anything other than heart rate and workout time for an activity that isn’t a run or bike ride using your watch, you will have to bring your phone to do so. 😕 This is disappointing since this is one of the few apps that will track roller (inline) skating. Also, there should be some way to integrate the heart rate features from the watch into the phone app, which apparently only works with third party heart monitors..Version: 186.0.0

Mediocre but no real alternativeThis is an odd one - it’s the market leading social for running and cycling and it’s fine for keeping tracks of your activities and those of your friends, and for seeing how you’ve performed on segments but beyond that - it’s a bit meh. At some point in the past we subscribed to premium because we have power meters and felt it would be helpful. Since that they’ve had not 1 but 2 price change fiascos. This most recent price hike came with a splash screen saying the price was increased but with no explanation of why or what benefits it would offer. And look, it’s only gone up from £6.99 to £8.99 but over a year that’s £24 (£48 for both of us) better in my bank account than theirs. I don’t mind paying for features but most of what I use is free. The only thing I used that was paid for was the fitness vs form vs freshness graph - and I’m not convinced with the Strava version of it. Certainly Golden Cheetah (a FREE download for Mac) seems to offer a lot more meaningful data than Strava. Aside from that, finding segments is a chew on, the maps aren’t particularly user friendly, auth is a mess, it’s CONTINUOUSLY asking me to set up Strava on my Apple Watch - SAYING NO ONCE SHOULD BE ENOUGH - and in general it’s just a mediocre experience. Cancelled our premium memberships and will continue to use the basic free stuff unless they charge for that in the future in which case I’ll cancel..Version: 291.0.1

Removing features is not progress.Reading the recent update post about Strava removing direct Bluetooth connectivity has forced me to put my comments here, as they conveniently disabled comments on that update post on their website. So here so I am. I have NEVER experienced a crashed connecting my Wahoo Bluetooth heart rate and cadence sensor on two generations of iPhones since getting the sensors. I’ve never actually lost a ride or the app didn’t record a ride fully. Perhaps Strava should actually look into the issue deeper instead of taking the easy route of just entirely removing the feature completely. Maybe leave the Bluetooth connectivity in but show a warning sign that connecting Bluetooth devices could cause the app to crash for some users? Those users can use something else instead if they experience those crashes. Cutting out a feature and recommending ANOTHER device as one of the alternatives, the cheapest being £250!! and then offering a measly 15% off is not a good deal. Using a SECOND app to do a job Strava could do in the first place is backwards, if you could do it all in one app why wouldn’t you?! What are you going to cut out next? Custom routes? Here’s me hoping they would add turn by turn navigation but now I’m genuinely doubtful. I’m contemplating if I should keep my Summit subscription going or not. I’ll have to do a few test rides using a second app to record my heart rate and cadence to see how well it all syncs up. Bad move Strava 🙄.Version: 119.0.0

Needs workI tried Strava a few years ago and didn’t love it. I’ve used several running apps over the years. The one I have used consistently over the last 4 years has been Runkeeper. I have a few friends on Strava and I thought I’d try it again because I like the social aspect of sharing with friends. Strava has a lot of nice data and it seems that their paid service revolves more around training plans rather than focused on just giving you more data. This makes sense to me. I really want to like this app! I use an Apple Watch but also carry my phone. The watch app starts up pretty fast so that’s a plus. My main issues with Strava is that I have to go to the website in order to add my shoes so I can track the mileage. This seems silly. I can’t find a reason for it. I don’t want extra steps to get the app set up I also have a big issue with the app not showing me two decimal places for mileage. This is beyond silly. It’s just dumb. Runner like stats. We don’t want to have to log on to the website to get info that should be available on the app. Isn’t the entire point of an application to be self contained? The app is good but be aware that setup will take you 10 extra minutes and that viewing stats will be something that you will have to set aside time to do AFTER your run..Version: 48.0.0

Going down hillFrom a running point of view downhill is great. But this app appears to be doing it too. Summit ain’t all that, there’s three options and they’re designed, it seems, to give a cheaper option choice but there’s stuff I want from all three as each individual choice leaves out a section of relevant data you would normally think would be kept with what’s in another option choice and the price has been hiked like petrol ⛽️ ..... additionally the Apple Watch app let me down big style this morning (promoting this review to be fair) not syncing and I had to lose a great run. Had to manually upload. So basically I’ll be getting a new Garmin and not renewing my Summit membership. Disappointed and I’m a big user of the platform. Might just stick to Garmin Connect. My advice to Strava is to be careful not to alienate your fan base..Version: 73.0.0

Got worst and now 6+ hours to update my ride.Whatever updated make it didn’t record my activities fully. It just sucks. This thing got an award? This world is very fake. Don’t waste your time and energy in this app. It will only frustrate you..Version: 211.0.0

Subscription only?I’ve used Strava for a long time and I think it’s a great way of seeing/tracking your progress over a particular route that most apps can’t compete with. So I’m surprised now that I have to pay to see how I’m comparing in segments and see my efforts. This is definitely a wrong turn for Strava to take and I’m definitely put off by the fact I now have to pay in order to see some of the most basic items I would expect to see of any free fitness app (heart rate zones being one of them which granted has been pay only for a while). The whole point of this app was to connect people and to make it fun to compete with your mates on certain segments. But to make everyone pay for that now detracts what used to make this app great. I no longer see the point in using this when Garmin connect tells me the same data now if not more..Version: 150.0.2

Update inconvenientThe only issue is when Strava has to update on Apple Watch, it stops working completely. Inconvenient when you’re out and about without your phone, because the update needs the phone of course. My suggestion is that there is an option to skip the update so you can log your exercise and then update when you get home. This is not a once a year thing, seems like 4 times a year or so. Simple action to keep your fans happy!.Version: 298.0.0

Useless2 MAJOR problems with this app - first when using the app with my Apple Watch it shows my distance only to the 1/10 mile instead of to the 1/100th. Really?? How does any runner find that acceptable?? Makes the app completely useless for any kind of interval training that does not involve a track. Second, it shows my average pace. I couldn’t care less about my average pace. Most runners I know what to see their CURRENT pace! I don’t see any way to change that. Other more minor problems - 1) when it registers my splits and I want to glance quickly at my time, this app has to show me the stupid Strava logo for a second before it shows me my time. So annoying! I’m often trail running and need to pay attention to my footing so I don’t step in a hole or trip on a root. So having to keep my eyes on my watch for that extra second could actually be a problem. 2.) the walk setting only shows mph. Why would I want to know that?? I want minutes/mile just like for running. 3.) No splits for walking?? Just because I’m walking, Strava thinks I don’t care about my mile splits? Like I said, to me this is a useless training app. Back to the basic Activity app on the Apple Watch for me!.Version: 113.0.0

Has ALMOST every thing I want but...Seriously, Strava you have just about every conceivable feature and aspect of a great running/biking app. Great social interaction, widespread usage, which makes the segment portion great almost everywhere I run/bike, and the BEST analytics. I have been waiting in vain for years for you to add ANY sort of interval training with distance, time, and heart rate. I would accept just a simple timer in the app, but audio cues for speed/HR/timers/distance and customizable training plans would be preferred. People might think with the paid version they would get it, but they would be wrong. Since this MAJOR OVERSIGHT has been noted by people on your forums, you know about it, but are willfully ignoring us, your users. I have almost reached my breaking point and am about to give up hope and switch to Runkeeper or <gasp> Nike. It feels like the Benedict thing to do, but I CANNOT WAIT FOR YOU FOREVER! The saddest part will be leaving all my Strava friends behind for literally any other app that has this, simply because you refuse to add such a staple of training: INTERVALS. This is my last ditch effort to get ANY SORT of interval training in Strava, but if you don’t add it soon I am done with you 😢. Seriously Strava, DON’T MAKE ME LEAVE YOU!!! I LOVE THE REST OF THE APP TOO MUCH!.Version: 107.0.0

Great app but doesn’t have map orientationFirst off this app is great. I especially love that I can plan out my routes on the website and then follow them from the app. The only issue I have (and for me it is a big one) the map will only face North unless you move it manually (not safe or easy when riding and wearing gloves). It seems like it would be a simple update to just add the option to have the map orientate to the direction being travelled, but upon looking through Strava’s support community it seems to be a common request dating back as far as 2014 and Strava has responded each time with “they are putting it on the back burner” or another equally astonishingly unsatisfactory response. I’ve missed turns on busy roads and had to go to the next lights, cross, then turn back around to return to the safer route. Also no one should be having to focus on where they need to turn in relation to an upside down or sideways map whilst they are navigating traffic. It’s extremely dangerous and seems highly unnecessary. I want to keep using this app because it is actually very good, but I may just move to another that offers orientation as it doesn’t seem Strava really cares about this issue from what I’ve seen in their forum. Hopefully they add it someday soon..Version: 59.0.0

What has happened to Strava?I have been using Strava for a long time, however renewed my annual subscription last weekend and it had not worked since. Any other product that one paid £48 for and did not work could be replaced refunded...with Strava this is not possible?! If you use the app within the ‘cooling off’ period of 14 days that is it...whether it works or not! It is not recording my time or distance at all. I have looked at the support (?! Haha) section and tried everything it suggests with no success whatsoever. I have never experienced such issues with any other apps. I am going to cancel the subscription and app on my iPhone, so that I don’t forget and next January they charge me £48 plus. I may open the app occasionally and check again to see if they have managed to sort this nonsense out. Maybe I will revert to Garmin products and forget rubbish inadequate apps. Shame on Strava and shame on Apple for not offering recompense for selling a non-working product..Version: 83.0.0

Too unreliable for serious useI have persisted with this app for a few years now. Works fine 90+% of the time. If that's good enough for you and you don't mind missing out on maybe 1/30th of your activities then read no further. I have used it in several geographical locations and experienced same issue. App tracks my movement on the map, and timer is running, but registers as zero distance - rendering app useless. It's infrequent in general but means I lose data and destroys my confidence in the app. This is its most core function and it's not acceptable. Has happened on iPhone 6s and 8 plus over many iOS and app versions and in perfect cloudless outdoor conditions most of the time. I've now moved on to a different app..Version: 81.0.0

New update makes app uselessStrava was a great app to track your activities and see what your friends were up too. Now, due to their latest update, it is useless without a subscription. I ask the Strava management two questions: How are you going to make money if new users (possible subscribers) get nothing from the app? Are subscribers going to stay with the app, if they aren’t competing against many people?.Version: 150.0.2

Strava removing free featuresI’ve used strava for over 5 years and recommended it to plenty of friends but today they crossed the line. Removing segment leaderboards from free users is not the way forward. Time to move on..Version: 150.0.0

Apple Watch Series 3I’ve used Strava for many years, I’ve been running for about 9 years now and I always use it to train for my races. I love the social aspect and I’ve never had an issue with the GPS when using my phone. I recently got an Apple Watch series 3, the main purpose being for exercise. I wanted to ditch the heavy phone and run with something lighter. I also was excited about moving to Bluetooth headphones to avoid the phone/cord situation and the hands free aspect was really appealing. Not to mention the Apple Watch also tracks heart rate and other things that my iPhone didn’t do. However, I’ve been really disappointed in the connection between my Apple Watch and Strava. My runs are totally off, it often gets the distances wrong, misses huge chunks of my runs, and records my runs as if I had gone way faster. I thought that this was a flaw in the watch but I have friends who have tried other apps with success. I also thought this was a matter of having the data plan, but I switched over to the one with data and I’m still having issues. I would love to see them make improvement in this realm. I’m so excited about the convenience of my watch and I want to keep using Strava, so I’m hoping to see some upgrades soon!.Version: 65.0.0

Some changes I’d like to see...I’d like to be able to edit my runs from my mobile device. I’d also like to be able to search a past run (on my mobile device) by putting in a key word or location. I often want to go back to analyse a run I’ve done in the past but it’s takes a long time to scroll through all my activities..Version: 102.0.0

DISAPPOINTING UPGRADE... AVOID!!!Removes a lot of features... ex. this year's leaderboards. i clicked upgrade button by accident, and i regret it after one ride. what a sham!!! i would go back to previous version if i could. AVOID THIS VERSION!!!.Version: 150.0.2

Pretty good but not greatTo be clear, I am reviewing the free version. This works pretty well but has some areas for improvement. They put out app updates way too often (once recently three days in a row), which is inconvenient for me as a user and makes me think they issue glitchy updates or their development efforts aren’t very well coordinated. Mileage accuracy is highly questionable — I often ride with my partner who has the same phone and carrier as I do, yet our mileage can be as much as 10% different. From a usability perspective, a couple of the tabs could be combined for more efficient navigation; I suspect they don’t do much usability/layout research. On the plus side, I love the feature that figures out who else I was riding with (but I don’t love that it combines my ride maps with theirs when the rides didn’t exactly match). The step-counter for walking is highly accurate…better than my iPhone’s native counter…which I figured out by actually counting my own steps, then comparing my count to Strava’s(!). The ability to “add media” (share photos & videos) is great and I’m pleasantly surprised it’s available on the free version since those media must hog a lot of server memory. Overall I would recommend the free version to bikers or walkers, but I won’t be subscribing until the mileage accuracy is better, because that’s the most important feature to me personally..Version: 324.0.0

Location data inconsistentDisappointed with location data, often does not pick up the start of my run. Not sure what I am paying for in the paid version versus the free version. I enjoy the analysis but I can get this dada anywhere for free these days, however I forgot to cancel my free trial. Would not recommend the paid version..Version: 223.0.1

No average pace per kmDisappointing to find that even when subscribing to the summit feature expansion packs, average pace per mile/km is still not available as an audio update. Yes, overall all distance, time and split time is important, but the real indicator for progress is your average pace, especially on long runs. Even though I’d prefer to stay in the Strava community, the under armour app does offer this feature, so I will be switching for marathon training..Version: 70.0.0

Missing sports on watchMissing a lot of sports on the apple watch. Also does not have wakeboard and dragon boat..Version: 214.0.0

Search FeatureUsed this app for years and upgraded to the premium! Not worth it. Search features have gotten worse and can’t find the segments I want to look at even though I know they are there! They need to ditch the silly ways to search for areas and go back to how it was when it showed every segment!.Version: 218.0.0

No better than many other free appsStrava is not great. It doesn’t work very well with iWatch. It will sync hours later with problems in the data and map. It doesn’t record swimming, kayaking and other off-road sports on iWatch. The automatic pause is terrible. If you just slow your pace, it will pause. I don’t recommend and I am so glad I never paid the trial....Version: 133.0.0

Data won’t postI had 3 events that didn’t post for 6 days. Then on the next event, it posted & the other 3 events came in. Now today’s event hasn’t posted in 4 hrs..Version: 198.0.0

No customer serviceTried many times to get a response but just end up going in circles with automated service - if I could get my old non existent email address changed then I might subscribe but pointless when I can’t reset my password.Version: 333.0.0

It was better, and the user community isn’t happy.The app is good, has fairly accurate route recording, and where some people have disliked it, the ‘moving time’ feature is actually helpful when contending with cycling stops, such as traffic lights. However, recent changes to the free app have included removing helpful features, such as route segment comparison to other riders, while increasing the advertising volume and interference (including full screen blocking premium subscription adverts). This has made my rating drop from what would have been a 5star free app with excellent premium features for those that wanted them, to a three star basic route tracker that is now getting annoying to navigate. I don't know how much the free user data contributed to strava’s information database, but now i am almost reluctant to use the app, because you get almost nothing as a free user. There are other apps that do the basic functions better, it was the community and competition within Strava that made it more..Version: 150.0.2

Undo kudosCan't remove kudos.Version: 101.0.1

No longer a KOM/QOM appWhat used to be a fun and free app to track your progress is no more. Basic and social features that made it great now requires a subscription. I’ve lost trust in this app and can not recommend it anymore..Version: 150.0.1

Only good when everything is updatedFor some strange and utterly annoying reason, strava randomly decides every couple of days to stop tracking my distance, and duration. So none of my run gets recorded until right at the end it pops up with the distance but says I’ve been running for 000mins. I have a feeling it has got something to do with auto run but even when I turn it off, strava doesn’t register my time.. very frustrating. The only way it’s fixed is when apple has an iOS update.. otherwise the strava updates have no influence. However, when it does work it’s great! I just wish this wouldn’t happen so frequently. It’s not a GPS issue because my maps work fine..Version: 39.0.0

Free Version Now LimitedI have used Strava since the very early days when there were separate apps for running and cycling and have always found it a great app due to the diverse features it offered. However, the latest update has made it a very limited app unless willing to pay the near £50 or £8 a month subscription. Given a lot of these features only give me data already available in the garmin app, it seems an excessive amount for me just to access segment times, which to me is what Strava really is all about, or basic training information such as comparison to past runs. If like me you’re not wanting to pay quite so much for the subscription, Strava no longer offers anything different from the plethora of run tracking apps. It’s a real shame they couldn’t have found a way to keep some of the unique features free, or at the very least offer two levels of subscription, one offering a similar level to the previous free features, and a more expensive one with all the detailed training tools..Version: 150.0.1

Good App but disappointing supportI have been using the free version for a few months now to try it out following recommendations from friends. This was with a view to moving to the paid version but unlikely to do that with current service. Find it strange than cannot have swimming activity on Apple Watch but it is on the phone - can’t swim with a phone! Imagine common complaint and find it strange not able to change activity selection on the watch - I have no real need for Nordic Skiing! Messaged support back in May and still to have an answer, had a few ‘holding’ emails but no body answering my enquiry. Also just recently hasn’t recognised improved 10k run times despite splits showing fastest time for the distance. My performances during lockdown improved Strava’s hasn’t! I don’t know whether the free version just doesn’t perform as well but I am not going to subscribe to something I don’t have confidence in, which I currently don’t. Shame..Version: 160.0.0

Sick of this app. Doesn’t record consistentlyBetter off using Google maps. There’s nothing worse than pacing a run for a distance only to hit your mark to find out it’s not recording properly so you have to keep going. It’s not just a little bit out it’s out 2k on a 5k run. Central to this app is being able to record distance, time and speed so you can compete against yourself and others for motivation (it’s the only thing that gets/keeps me running) and it fails on that more often than not. I’ve tried different routes in case I’m running through dead [signal] zones but not knowing if it’s going to work or not means you can’t pace yourself properly. You can submit the problem but they don’t reply. You’re better off plotting a route on Google maps as I use that fine every single day and it also gives you audio prompts for directions so you can discover new routes without having to check the map every 5 mins..Version: 207.0.0

Slap in the face to long time usersExtremely disappointed with the most recent update that puts subscriptions at the center of their business model. I understand the need to stay current and keep up with user demand which has exploded in recent months. My issue is about long time users such as myself (member since March 2013) who opted in to giving Strava our data for free in order to develop better cycling infrastructure and freely share safe routes with new users. Routes never became freely accessible, they were instantly subscription only. That stung but I accepted it. Now with the newest update we can no longer compare our segment stats with friends on Strava, besides the standard top ten, all comparisons are subscription only. This was one of my favorite features, I love seeing how I stack up against friends and it was a great selling point for me to get friends to use Strava. I have a suggestion, as unfortunate as it is, for new users this is just how it will be. However, for long time users it might be fair to let us keep our free features that made us love Strava. You gave us an incredible app that motivates and challenges a lot of people and it’s a wonderful service. I thank you for that, now please return some of the basics that we all know and love..Version: 150.0.1

Bad updateDoesn’t work on my watch since the last update. Crashes whenever I try to open it..Version: 99.0.0

StravaI’m liking the app but have one real niggle. At the moment I’m only walking but hope to start running when I’ve lost more weight - I’ve had weight loss surgery - so completely changing my mindset and walking a few miles a day. I’m trialing the premium version. I’ve had to disable the auto stop as it doesn’t restart again so I’m only getting a small part of my walked distance recorded. Earlier today I did a 1.5 mike walk and it only recorded 0.1 - it’s a walk I’ve done before so I know the distance. Then this afternoon I did a 2.6 mile walk and disabled the auto stop and it’s recorded the entire distance. The distance is important this month as I’ve taken a challenge to walk 26.2 this month to raise money. I’m not bothered that I have to walk further to officially clock up my mileage but it might annoy someone else..Version: 46.0.0

UnreliableConstantly crashing, often missing large portions of outings. Paces are all over the place. Currently using it with an iPhone 6s which doesn’t take kindly to newer updates. I’ve recently had to uninstall because it doesn’t take kindly to my iPhone offloading it and won’t reload when wanting to use. Using the app without a watch. Nice to see segments and a catalogue of my runs, but if I had a watch I wouldn’t be using Strava at all..Version: 180.0.0

Corporate greed...This app was great until they removed all the free features and made it part of their summit package. I can’t believe I have to pay to look up my previous segment times... Might as well stop using Strava all together and use Garmin connect..Version: 150.0.1

Autopause doesn’t work for hikes or walksIf autopause is on, it immediately pauses if I’m walking. That means I have to disable autopause if I’m tracking a hike or run/walk/run type training, so I’m always having to go back into the settings and switch it back and forth. I’ve lost tracking on parts of my routes because of this. I don’t understand why autopause isn’t sensitive enough to track walking/stopping. Other apps seem to handle this just fine. Units and splits: why does the display only show tenths of miles and not hundredths? Maybe since this started as a biking app, 1/10 of a mile made sense, but as a runner I think more in terms of 1/2, 1/4, 1/8 mile distances for pace training. I am unable to do this on strava because it doesn’t display the data (that it is already gathering), and because there is no way to select a different option for audio feedback frequency (like every 1/4 mile). So, there are many things to like about the app, but the bottom line is that it has limited usefulness and versatility for training..Version: 113.0.0

Functionality requestReally choice app, love the accuracy over mapmyrun. Possible improvement would be to improve distance accuracy in the display to 2 decimal figures. I think right now it’s to the nearest 100m but with open air training, sometimes you need to do staggered circuits with runs with 150m as an example. Another improvement would be for the Strava app to support swim circuits and which can track lengths swim (or at least monitor heart rate, calories burnt etc). The circuit feature doesn’t track heart rate etc, I think this would be a great addition as being able to gauge heart rate when doing high intensity exercises with runs included would be good to gauge over doing it etc. overall, think the apps great but could do with some TLC in areas. :).Version: 86.0.0

Stop making your app worse!Why on earth would you remove the weekly volume view from profile page? I am a paying customer and I still can’t see weekly mileage elevation history from the training tab. Why do you hate your product and seemingly trying everything to make it worse and worse?.Version: 163.0.0

Keeps asking for password Apple ID styleEvery time I open this app I get a pop up screen that looks like the Apple ID sign in pop up asking for a password. If I cancel and not enter a password I'm still logged into the strava app and can still view all my activities and post new ones. Even after quitting the app I still get the sign in pop up that asks for my password this keeps happening at random times throughout the day and will only cease when I delete the strava app. The password prompt looks way too similar to the Apple ID one and so obviously I never enter my password because it's feels like a phishing attempt via a bug in the strava app and since I'm signed in to strava despite not entering a password it feels even more suspect. I will not use this app until a fix is implemented..Version: 23.0.0

Mise à jour décevanteDifficile de bien réagir quand on se fait enlever des fonctionnalités que nous utilisons gratuitement depuis des années. Je comprend le concept d’utilisateur-payeur, mais ajouter de nouvelles fonctionnalités payante en tentant d’innover aurait entraîné de nouveaux abonnements sans frustrer une grande proportion de vos utilisateurs. Je n’avais jamais songé à essayer d’autres applications d’entraînement; maintenant je vais envisager cette option. N.B. Avant la mise à jour de mai 2020, j’aurais donné 5 étoiles, car l’application est vraiment très bien conçue..Version: 150.0.2

DéceptionJ’adorais cette app.... pourquoi avoir TOUT mis payant?? Je suis vraiment très déçu, payer pour devoir suivre mes performances... très ordinaire..Version: 150.0.2

Steals your moneyHorrible company to work with. Signed up to try the app after it had been recommended to me. It informed me that I would need to cancel before x date in order to not be charged for the subscription. As that date approached I tried canceling me free trial but it didn’t seem to be working. I googled how to cancel the “automatic renewal” but the instructions were not clear. Anyway I couldn’t figure out how to cancel it. I tried finding a number to call for help - no number. Only an online “help” submission form. I filled it out two separate times and got no response either time. I told them specifically that I wanted to cancel before I was charged and to please help me. No response. Today I was charged the $64 for the subscription that I did not want. I have tried submitting the form for a third time and still haven’t heard anything back. Absolutely horrible customer service and really not happy with their lack of support. Now more than ever, when people are struggling financially and using exercise as a form of release, I’m really disappointed with the way this company operates. Would not recommend them to anyone..Version: 160.0.0

Disheartening.Was looking at my active calories for a long, long time and discovered that Strava has been duplicating my workouts within my health app. Had no reason to check, just found it in passing. What a terrible app to be so inaccurate with this. I look it up in the community and this is a common problem? Yeah... Thanks a ton. Thank god I didn’t pay any money for this. Was just about to spring for some training tools, I’m sure they work just fantastic too. What a joke. Thanks for making it seem like I was doing better than I was..Version: 102.0.0

Hard to use. Constant ads to upgrade.A lot of my riding buddies use it and have asked me to install it. I just want something for free and can track my rides with elevation profiles and speed. Strava seems to do that and a lot more, especially ads that keeps hounding you to upgrade to the premium version. Cool thing is that it can record your movements with GPS and can be set up with privacy in mind. Here are a bunch of thing that bug me about this app: 1) the Feed is kind of confusing sometimes. It takes sometime to get use to on what is what, especially the stupid ads are mixed in. 2) the header part of the app where you have links or buttons. They're hard to press and a lot of the times, the don't work. A good example is the bell on the Feed. You have to press it numerous times or just let your thumb sit there for a few seconds to get you to a notification screen. 3) settings and other setups require so many steps to set up the app or to start a recording process. I wish there's a non-paid app without any advertisements that can give you GPS tracking on a map with speed and elevation without all the bloated crap that comes with Strava. To bad there's none out there at the moment..Version: 35.0.0

UnreliableWhen it works it’s great, when it decides mid run/ride not to work, it’s infuriating. Maybe it’s only the free version that does this..Version: 206.0.0

This app could be great with tweakingI’m overall disappointed because the ride, walk, and run activities only sync from my watch about fifty percent of the time. The rest of the times I tap ‘save’ after I ‘finished and they disappear forever. No recorded information to be restored. Ever. I also don’t like that you can not record specific water sports (like kayaking, swimming, windsurfing) without having your phone on you. For me this defeats the purpose of using the watch app. These sports seem to be ones you would very likely rather leave your phone behind. If you begin an activity in your phone (not the watch) it does not communicate with the watch and gayer any heart rate information, which for me is the primary reason I bought the app to begin with. And finally, when you do receive recorded analysis of a workout you can’t go in and pinpoint exact moments on a graph of your heart rate information, it would be nice to have a chart that you can scroll the exact plot points. It could be good, but as it stands I won’t be renewing..Version: 174.0.0

Women have tiny pockets!!I often wear shorts when I run. For reasons unbeknownst to me, women’s shorts have the littlest and most inconveniently sized pockets. Because of these tiny pockets, I have to run with my phone in my hand. I’ve noticed that when I run with my phone in my hand the app records my distance and pace incorrectly. This is common among my female friends too. Half of the world’s population is women. Many of us run. Many of us have tiny pockets. Many of us carry our phones in our hands. Strava’s algorithm should account for women’s habits. This GPS flaw is not impossible to solve - it just hasn’t been prioritized. Yet again, a tech org has failed to account for gendered data and treats the female experience as atypical. Hoping Strava fixes this immediately, as it doesn’t seem like our pockets will be getting bigger anytime soon..Version: 211.0.0

Brilliant programme BUT….Been asked to give feedback so here goes. Basically the same as below 👇🏻 “Ok, the reason for 3* is simple. Fantastic programme ✅ sadly all what you used to get free now paid for 👎🏻 and IF you do decide to subscribe for what you got free initially it’s a very expensive amount to pay! There’s a flipping cost of living crisis going on so a lot cannot afford it. 👎🏻 I’ve just been offered a 3 moth free trial - brilliant BUT it would not allow me without credit card details input. 👎🏻I had actually in past been allowed one and told ‘before your trial runs out we will inform you so can can cancel before we ask for CC details. I can’t even do that anymore. Like I said fantastic programme but sadly can’t get my free 3 month trial and but they seemed to forget there’s also a cost of living crisis currently. Hopefully they go back to the original set up. Hope they take note. Sad 😞 So will the developer either change back to offer trials without inserting CC or at least reply back to this?.Version: 316.0.0

Subscribe to see my explorer segments?!?Hi strava, you can’t just block everything which was free at the first place to now you charge us for that! No fair at all!!! Adding different options that we have to pay for is ok. What about running ads? I hope you will change your mind very shortly, or in my opinion you will loose a lot of your members!!! I will put back 5 stars when you will make it free again. Thanks..Version: 150.0.2

Useless appBefore I start I want to say I’m not a grumpy old man, this is my first app review. This app is so average, finished my run, stopped the run and looked at the overview. Then jumped in the car to drive home and noticed the app started my run again (by its self) and thought I was running at 100km/h. Ruined all my times and stats which is the only reason to use an app like this. This is also the 3rd time the app has thought I was running at speeds above 80km/h.... Nike app here I come (apparently it pauses your run even when you stop at a pedestrian crossing so looking forward to using an app that has a slight brain).Version: 66.0.1

Functionality straight off a cliffVery rarely do apps depreciate in value so quickly. I have used Strava since 2016 and it really helped to motivate me and challenge myself. I was less concerned with other athletes and comparisons to them, I just wanted to look at my own progress. I don’t have a HR monitor or power meter nor am I part of a cycling club. So it was pointless to get premium to use those features. I was more than happy with the basic features. These basic segment features have now been pushed behind the premium pay wall. This was the only feature that I used and it is not worth the subscription to only use 5% of the apps “premium” features..Version: 150.0.2

Forcing SubscriptionsLatest update removed about 3/4 of the functions and made them “subscription only”. This move has backfired for me at least - I was tempted to sign up prior to the switch. Now I feel extremely ripped off and refuse to part with a penny. I’ll delete the app and find something else before I spend a dime now..Version: 150.0.1

Wish this app had better swim tracking & pregnancy modeLove this app in many ways, but I wish it had better swim tracking. I wish it had: - open swim - lap swim - a setting for when you are wearing flippers - the ability to tap your iWatch when you completed a lap - pregnancy mode It was also very hard to figure out how to get it to display detailed heart rate data. Even my husband who uses Strava a lot and is a software engineer involved in UI design couldn’t figure it out. It’s a solid app, but it could use some better UI and improvements with certain sports. Seems heavily rotated towards biking & running with not enough attention on swimming. Wish they would purchase or parter with a better swim app like MySwimPro to get better swim data. Extra extra cool would be better integration of tides, swells, currents, and weather data for open swimmers. In 2022, 12 people died near me open swimming and I wonder if apps like this could help people make more informed decision when making choices. Strava could also advertise safety gear like a $20 swim buoy to open water swimmers. Perhaps even with Strava logo on it…it could save lives. Also wish it were easier to connect with other people doing my sports in the area. Surprised the social aspect is so focused on existing friends. Seems like a nice way to connect with others. Also wish it were easier to become aware of in-person competitions, races, clubs, and training opportunities..Version: 285.0.2

Used to be greatI used this app for years. It was great for tracking my rides and comparing times with friends. Moving the leaderboards and “following” boards to premium was a stupid mistake. Will now uninstall.Version: 150.0.1

Killed by greedI’m not an athlete. I’ve used Strava to log walks and bike rides and also upload my other workouts via a third party app. It’s a great way of engaging with others, tracking progress and offering encouragement to others. I don’t need a multitude of tools or features as my needs are pretty simple. Now Strava can’t provide the basic features I use without charging me a fee to access a number of features that aren’t relevant to my needs whilst paying the same price as many users who no doubt enjoy the additional services. I understand the need to charge something but the pricing is way off. It should be tiered, not one price fits all. The timing is also suspect given the current pandemic and undoubted upturn in users. Just as an example, I work with young people with complex emotional and behavioural needs and of late we have been able to take these young people on bike rides. Several downloaded Strava to track their progress, compare with others and interact with their peers. This has gone. These are disadvantaged kids wrapped up in the same bundle as elite athletes and expected to pay the same. That isn’t right. Hopefully Strava see sense and change things back. I used to pay for Strava but didn’t need most of what was included. Now they want to charge me the same price of using even less. Time to look for alternatives I guess..Version: 150.0.2

Strava Disapointment.Been with Strava for almost 30 thousand kilometres, up until about 4 months ago it was an excellent app you track your self and watch your buddies try improve there riding and fitness . Lately though every second or sometimes every ride it crashes and leaves you with a straight line . Some times it’s only a couple kms sometimes it’s 50 . That gets to be very frustrating when you like to keep track of your mileage and routes. This was all accessed with the free app. Very basic needs,so now your app doesn’t work reliably and you want to charge for it, to get the same flawed performance. I think you should rethink your plan , as I see it now you are losing thousands of subscriptions and with each one of those there are numerous bad reviews. There are other ways to make your app viable but not on the backs of your initial target group us the recreational rider..Version: 150.0.2

Don’t purchase the appIt’s too late for me but don’t purchase the app. For free it’s fine but $60/ yr isn’t worth it. It took over 2 months to get a response on a support ticket I placed - and that was after having to replace the ticket because they closed the first one without even working it. I get plenty of use out of the app but I’ve paid significantly less for apps that work better. The app is glitchy when actually trying to record workouts. I hardly actually use the app anymore due to this and have had to purchase accessories from Garmin and Wahoo to get accurate workout recordings that just upload to Strava. I guess its nice to have all my workouts & photos in one place. They shifted around the UX recently for training goals and it’s just never been the same after that. I like the data visualizations but it’s really after quantity which isn’t always the best indicator. It’s still a pretty immature training plan and there are better ones out there. This is really just becoming social media for athletes..Version: 173.0.0

Removed featureWas a amazing app until they decided to remove features..Version: 150.0.1

The app is awesome but customer support...Switch my device from iPhone X to iPhone 12 mini, but an unuploaded data on my Apple Watch didn’t sync to my new iPhone 12 mini and apprantaly it can’t sync to my old iPhone X since the Apple Watch has paired with iPhone 12 mini. So I reached to their customer support, they replied once with an completely irrelevant information and guided me to a total different help guide. Took me 30 minutes to write all the information and tells them how to replicate the issue, but they didn’t listen at all. Feel like they have a template to copy and paste all the information. Shame. The app is great though..Version: 185.0.0

MembershipSummit stop working, then I got charged twice and nothing got sorted yet. It’s been 3 months that I haven’t been able to use any features and odd enough when my data get synchronized to strava from garmin, strava add extra minutes to it and it affects my pace. I never had to contact support while using strava before and when I needed I got disappointed for not being able to sort it out. They did got back to me saying the membership was going to get fixed and to contact Apple about the double charge. They said that the inaccurate data is due to gps loss of signal but I didn’t had any issues before when my paid membership was working. Coincidente or not at least the membership should be able to get sorted, I haven’t got any more replies from my query not being solved..Version: 192.0.0

Completely disappointed.I can’t believe they have ruined what was formerly the best app for cycling and running by making the basic features subscription based..Version: 150.0.1

Privacy Nightmare by defaultBy default, this app is a privacy nightmare. If you subscribe or use the free version your profile, profile picture, exercise start/finish locations are visible to all. If you do a zwift virtual ride with a few hundred strangers then the strava group function adds you to this group and, by default, your profile, ride and other activities are visible to those complete strangers/bots. You have to actively turn everything off - except you can’t really turn most of this anti-privacy functionality off if you want to appear in leader boards and see how you times fare against people running/riding similar routes! Leader boards are one of the few reasons to pay for strava, as other apps or computer apps provide the functionality of logging and analysing your rides free AND make privacy the default setting. Strava is basically difficult to make private, and actively promotes non-privacy. It also hasn’t isn’t well developed software since being bought by a venture capital group. If you don’t care much about your privacy, by all means pay for this, but if you want the free version then other apps provide the same functionality with far better privacy toggles and don’t show your home address on a map to strangers by default. Source: I’m a software engineer and sick of such stupid design flaws..Version: 211.0.0

Not as good as no longe available VelopalAs the title says the no longer available Velopal was a far superior App for Bikers. Even after it was no longer supported and unavailable on the App Store I was able to use it until I upgraded to an iPhone 15. Then it would no longer load. What made it better? Strava folks I hope you read this. Here’s the scoop: It had 6 windows on the screen while riding. In the windows were: moving time, distance, speed, total ascent, average speed, calories burned, climbing ratio and average pace. It also saved routes with maps and had the miles road on a calendar with a total at the bottom on separate screens. And it’s “live” speed was consistently accurate unlike Strava which I have used for over a month in different locations. And it was free. But it was so good I would have paid for it, if the price was reasonable. For what Strava offers and how it performs I would not pay for. Please do better. I went to your website to see if I could send screenshots of Velopal but you don’t offer an email. That counts against you too. Hopefully my description was adequate. You can do better..Version: 349.0.0

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