Index: Business Phone Number Negative Reviews

Index: Business Phone Number App Complaints & User Negative Comments 2024

Index: Business Phone Number app received 16 complaints, negative comments and reviews by users. Have you ever had a bad experience using Index: Business Phone Number? Can you share your negative thoughts about index: business phone number?

Index: Business Phone Number for Negative User Reviews

✓ $300 a year!?!?!?!They want a whopping $25 a month which is $300 a year or you can pay $200 up front for the year. Sorry, but this app has become too expensive now. I’ve been using sideline which is now index for around 8 years, I think it might be time to look for a new second line. There are so many cheaper options. ATTN: PINGER. Please make a discounted plan for veterans or loyal customers that use your app every year. Bummer.TeamjajooVersion: 1.37

✓ App has been having issues with callsIt’s been about three weeks where the app has been having issues with calling and receiving calls. For about three weeks the app has been unable to make or receive calls on average 4 days per week. Unacceptable for an app that describes itself for “business” will be switching to something more reliable after my subscription ends..Santi-SteveVersion: 1.37

✓ TerribleWas forced into this app from sideline and it is awful. It’s been almost a week and I can’t even make or receive any calls. I feel scammed.Bee GlassVersion: 1.40

✓ Sideline was betterI had Sideline for 3 years before it switched to Index. Since then the quality has gone downhill. I often don’t get new text message alerts, calls drop after 1 ring, or sometimes the call never rings me at all and I see much later on that I missed call. As of lately, I couldn’t pull down the complete text message to read it. It makes you click on the typing text message field and then it will move down. Ugh. It’s disappointing and disruptive to my business phone line. I also don’t see very many updates from the app to the glitches several people have mentioned..Urbanite2017Version: 1.34

✓ Sideline was betterLike many other reviews, I’ve been a long time client of Sideline for my business to get a custom phone number and to be able to send mass texts. Back when it was Sideline, I haven’t had any issues. However, since switching to Index, the biggest issue I have is with Broadcasts. I use Broadcasts to send mass texts to all my clients, and maybe 1 out of 20ish people will get the text, or sometimes not even 1 at all. If I try to add someone onto a Broadcast, numbers get removed. So I add them back on, and just removes them. Then with incoming, some clients said they texted me, showed me on their phone, only to show them back that I never received it. It’s embarrassing. For a business tool, those two issues are crippling enough. What kind of communication tool can call itself that when it can’t do the simple things I need?! And I’m paying a years worth subscription at a time for this. If I’m able to keep my business number, I’d switch out of this app and leave Index permanently..KungFuriousVersion: 1.37

✓ Can’t Even LookI know I can do a seven day free trial but I would assume I could at least open the app and take a look around before having to commit to anything at all..N8dogg24Version: 1.31

✓ Why did my number change?????What’s going on here? My number automatically changed. This is ridiculous, DO NOT USE THIS APP..JonkimchiVersion: 1.33.1

✓ Caller ID doesn’t workI’ve had this app for years… it used to be call sideline… this app was the best option at one time, then something happened and stopped displaying caller ID for incoming and outgoing calls… I’ve reached out to customer support numerous times and they tell me the same thing every time… delete the app and reinstall, maybe it’s you service provider etc. This is my tenth time deleting this app and reinstalling even though that never works… I hope they are seeing this comment and will help me solve this caller ID issue once and for all. If they fix the problem I’ll delete this review and rewrite another one..HhhhhhhjbbbbbbbVersion: 1.36

✓ I prefer sidelineI like sideline much better. I’m looking for a new service..EhdhdydysyrjfkckcockdbxVersion: 1.31

✓ Used to be great.I have to find another app to use because this is causing major issues for my business. I relied on the automatic replies big time. I am unable to answer the phone when working. When someone calls there if no longer an automatic message sent and they can’t even leave voicemails anymore..EsmargoVersion: 1.39

✓ Sideline was betterI can’t scroll all the way to the bottom to see the message. Maybe it’s because of the buttons at the bottom. I have to press and hold it long enough for me to read it and goes back down. I’ve had this ONE new message indicator on the app and there is no new texts or voicemails. Please fix the problems with the app..Meo9Version: 1.32

✓ BroadcastWhen I send out a broadcast, not even half the people are getting my messages. Please fix this. I wanna stay, but I need this to work. I have to get these messages out.Sportschick124Version: 1.30

✓ Don’t BotherI started using this service years ago when it was Sideline. Since being migrated to Index from Sideline I’ve had several issues - calls are silenced and now cannot make outgoing calls. I use this application for business, and these problems certainly have prevented clients from reaching me. Contacted support several times over the last several weeks, and nobody seems to be able to correct the problems. And support is only available via e-mail and chat. Consider another application. Just do not purchase this one. Once you need help, it will not be the best..Marsville617Version: 1.32

✓ Very disappointedI use this app since was sidelined since they switch to the index. Nothing but just problems, first no notification on caller ID when the phone is ringing, app is very glitchy and slow takes forever to load always get stuck specially on messaging, poor quality service. Overall bad experience do not recommend..RikagogoVersion: 1.38

✓ SidelineI miss sideline. Less buggy, doesn’t have all the buttons near the send button causing issues..Jiec7077Version: 1.29

✓ Audio message and liking messagesUn able to listing to a audio message a client sent and no way to like.BrideJessVersion: 1.34

Index: Business Phone Number works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Index: Business Phone Number.