Bald Head Island Ferry Negative Reviews

Bald Head Island Ferry App Complaints & User Negative Comments 2024

Bald Head Island Ferry app received 11 complaints, negative comments and reviews by users. Have you ever had a bad experience using Bald Head Island Ferry? Can you share your negative thoughts about bald head island ferry?

Bald Head Island Ferry for Negative User Reviews

✓ This is without a doubt the worst ferry app possibleI’m a homeowner. You cannot book one ways. You can’t book tram one way. You cannot change reservations if you are running late one or both ways easily. Staff need to be able to count on their ferry and not be on standby. There is no way guest to the island will be able to figure this out. I don’t know why I’m surprised that Private Equity thought rolling out this half baked product during prime season was a great idea. Your guys are the worst. Thanks for 2008 and your continued failing of the public. Put the old system back in place until you figure this out. Regards, Karen Capel, Attorney at Law.James.p.baker3Version: 1.0.4

✓ Terrible (isn’t loading right)I don’t know if this is “live” yet but it’s terrible right now..MandrewsthegreatVersion: 1.0.1

✓ Totally unmanageableI would give this app a -100 if I could. I watched the tutorial & nothing worked as it should. The app kicked me out each time I tried to put in my destination & then kept giving me a map of the port I should go out of which I had tried to put in. Thus is an epic fail:(.Regretting TripVersion: 1.0.1

✓ Seems like you turned off ability to write reviewsGuessing you’d have more than 14 one star reviews.BaldHeadResidentVersion: 1.0.5

✓ TerribleCan’t buy tickets. Nothing seems to work.Cgf178Version: 1.0.1

✓ App is crap so farIt needs - add an account so I can save all of my info and don’t have enter it from scratch every time - make booking a tram more prominent. Don’t stick it near adding over sized luggage. It’s a little more impt. - add one way ferry and tram booking - remove the stuff that’s not needed, like my dogs weight and breed - the app takes over media and will stop music and videos.Solarman99Version: 1.1.1

✓ UghNeed to be able to book a 1 way trip. I don’t always know when I’m leaving the island..Christymack7262Version: 1.0.3

✓ Homeowners don’t have required departureThis app needs massive improvements . As a homeowner, I don’t have a fixed departure date but I am forced to enter one and then the tram shows up to pick me up when I am not leaving. We need some way to book one way to the island with no departure date..Red dead the manVersion: 1.0.2

✓ Bald Head Island homeownerPlease go back to the old way. This is a horrible system for people that live on the island!!.BHI homeownerVersion: 1.0.7

✓ Basic UXCannot tell which direction the ferries are moving (previous website showed direction of ferry) No alerts provided. Alerts of when the ferry is late or confirmation of when the tram will pick you up is important (was highlighted by BHI Transport at community meeting) Cannot tell which ferry is contractor vs passenget. Cannot tell is ferry is late..Can only deposit 1000Version: 1.0.7

✓ InconsideratePoor integration and even worse timing. This app is about as reliable as the ferry itself. This system cares very little about helping the workers (the actual people who make the island an enjoyable place to visit) travel to and from work..Corrine.powellVersion: 1.0.2

Bald Head Island Ferry works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Bald Head Island Ferry.