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Blink Charging Mobile App App Complaints & User Negative Comments 2024
Blink Charging Mobile App app received 56 complaints, negative comments and reviews by users. Have you ever had a bad experience using Blink Charging Mobile App? Can you share your negative thoughts about blink charging mobile app?
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Blink Charging Mobile App for Negative User Reviews
✓ User unfriendly modelAs an ev user I have about 8 apps now, I’m used to it. This is easily the most cumbersome in-effective user flow. The station I was at required an actual physical card provided by blink in order for me to use it. That’s harder for everyone. It’s almost like you don’t want people to use your chargers. I went through all the options I possibly could to charge my car (download app, sign up as member, put in a long list required inputs that shouldn’t be required) only for none of it to work. Called support and they told me the station is decommissioned (no signs anywhere regarding this) and that I can only use a physical card to use that station. I’m going to avoid using Blink stations if I can..Version: 3.0.7
✓ Lacking essential featuresApp works fine, charging station filters seem to work reliably. That said, it doesn't populate in CarPlay, unlike several other charging apps. It also makes no audio alerts for things like charging complete, wait list updates, etc, and email alerts are 30+ minutes late to arrive. If you're not staring at your phone when your turn comes up, you'll miss your windows to confirm you're still waiting in line to charge..Version: 3.1.6
✓ Could be betterWhile the app is functional, it could be better… specifically: dark mode support, Apple Pay support, and the worst offender is the lack of filtering ability for completely free charging stations. Finally, the map is very simple that could be much more rich in detail to help visually find stations (see Volta app as example for this). I also do not like that using the app as a guest still requires an email signup, defeating the purpose..Version: 3.1.11
✓ Zero starsApp requires a ton of personal information for no reason. No integration with Applepay, so you have to manually enter all payment info. Then, get this, it requires you to prepay $20 before it will let you charge, regardless of how much you use. You have to maintain a $20 balance. What a joke. I can’t do that for 16 different EV apps. Just let me pay. Apparently you can sign in as a guest and pay more. That still requires your email, HOME ADDRESS and other information. Why? There is so much friction between plugging the car in and getting electricity to flow. They spent all of there money making it harder for a plug connected to a grid to NOT charge. These people are monsters..Version: 3.1.6
✓ The most useless appThis company made the absolute worst charging station. You have to make an account just to use it. Which charges a subscription on top of the amount they charge to use the charger. They won’t truly allow you to charge as a guest. It takes you several minutes even to input all your information. Because you would think a technologically advanced app would allow you to use features such as Apple Pay or tap to pay. I’ve used many charging stations and this one is garbage. Hopefully, you are not in an area where this is the only option for charging.Version: 3.0.7
✓ Unable to charge, keeps resettingI tried no less than 6 times to login, enter my credit card information and try to charge. Sometimes I would make it to the payment info screen before the app reset and sometimes I would make it all the way to getting it to charge before it reset. Never could get it to charge my Audi. I very much was looking forward to giving you my money but the app is not functional. Received two emails saying you delivered .05 kWh of charge. This app is a complete waste of time and effort..Version: 3.1.2
✓ Does not after SemaConnect integrationThis is disappointing, the app does launches but it’s blank. Did VW software engineers help with app?.Version: 3.1.0
✓ Worthless Service With Terrible Application SupportGuess an iPhone 13 user that downloads the app needs to close and reinstall only to have the same thing happen over and over. Good thing I didn’t need to charge my EV at your station or anything. I can’t make it past the credit card entry in the app, keyboard won’t let me scroll down to submit or close the keyboard. Call support and how is the support they provide? Delete the app and reinstall it. Didn’t work, thanks for nothing. You’ll be gone in the Blink of an eye hopefully, replaced with someone who spent the money on better development and customer support.Version: 3.0.7
✓ Charging Station WoesAs someone working in the hospitality industry, it's quite embarrassing when guests inquire about our Blink EV charger. Unfortunately, our charging station consistently encounters issues, such as connectivity problems or the app attempting to charge for the complimentary service. Based on my experience, I would not recommend it to anyone. I called customer service to see if they could help me resolve the issue but they seemed to have made it worse by disabling it for a little while, luckily i was able to reach someone else and they seemed to have fixed the issue.Version: 3.1.9
✓ The Worst of the WorstEverything about this company is just wrong. They need to bring on a proper management team so it can be run correctly. You are taking up spaces in areas where other companies could put their chargers instead. As a result, you are ruining peoples first impressions of purchasing EV vehicles when their only options are blink chargers that don’t work. You also need to find a way to let people charge their vehicles without having a smart phone because what if they pull up and both the vehicle and the smart phone are dead? And to call your toll-free number and get an answering machine in this day and age is absolutely unacceptable. Just sell your company to EVgo and let them run it properly..Version: 3.0.6
✓ HorribleHow is this company still in business? The simplest things are not available in this app. The fact that the app doesn’t even give you a charge status is unbelievable. You plugin to charge and the app doesn’t show you how long you’ve been charging, how much - nothing. Just a icon if a lightening bolt in the corner. The company they took over (SemaCommect) had a MUCH better app. This company shouldn’t even be in business! Got a problem? Try their online chat support. It’s automated and everything you put in just tells you to call their 800#. You call the 800# and it goes directly to vmail..Version: 3.1.1
✓ Inaccurate data. Painfully slow customer support.Tried to charge, would not deliver energy. Called 5 times. Disconnected 4 times, finally got an agent after more than one hour. During the call the charger started working, the agent acted as if it had been working all along. Circular arguments. She asked me to unplug and replug, which I did. Now it claims to be charging, but the app states that zero power is being delivered. It seems like Blink is trying to discourage people from using EVs. This is the worst experience I have had in over 10 years of EV ownership. I will use alternatives to Blink whenever feasible. The only reason I am trying to use Blink today is because it’s the only option at the hotel where I am staying..Version: 3.1.2
✓ Bad experienceI am traveling and rented a EV. I have never used a charging station before and assumed it would be fairly easy, so I went to the nearest one. It turned out to be a blink station and half of the 4 stations weren’t working, and other cars were using the working ones, so I drove to the next one. I was having trouble starting the charging process so I decided to contact customer support. The hood music told me it would be 8 minutes. When I was next in line it transferred me to another line and just played annoying music in my ear for 30 minutes. Ugh. What a horrible experience and I will avoid this company/service if possible..Version: 3.1.3
✓ Stupid app doesn’t workI am begging the city of Westwood on my hands and knees to contract with a different EV charging company because blink is absolutely the worst I have ever had to deal with!! their app just straight up does not work!!! It will work long enough to collect my credit card information, but then it “can’t connect to the server” as soon as I’m ready to charge!! I have had this app on my phone since 2017 and I have never once, not one single time, managed to successfully charge with Blink, and I have tried a half-dozen times. Delete this app, it’s pointless..Version: 3.1.3
✓ Asks for unnecessary permissionsMany functions like looking up saved stations and private access stations don’t work unless you share your location data with the app. You wouldn’t think that that would he necessary. There is a link to the Blink privacy policy from the App store, but the link is broken. That shows you where their priorities are in terms of privacy and makes you wonder why they want your location data all the time. Would also be nice to see the current charging status similarly to how Chargepoint does it..Version: 3.1.8
✓ Since update it’s a messBlink had a major update to their charging network along with the new app in October. It’s been a complete mess since then. Though the app works for me, the whole system has had numerous flaws. I’ve been charged for sessions that I didn’t do, and getting credited for those has taken 4 phone calls, and have never been properly resolved. The new user interface on the app is worse than the previous app. They really should compensate their users for all the issues and time spent on customer support..Version: 3.0.2
✓ Don’t waste your timeI ended up getting a blink card for some reason but unable to create an account using my phone. You cannot use the website because they don’t know how to create a website for you to control your account. It is a corporate useless information posted on web. Don’t waste your time with this company. Their chargers are located in close garage basements with no wireless access. You will be wasting your time and battery driving up their charger. If you manage to access wireless network, good lick making their app work. I just shredded the blink card. I will wait in an EVgo charger rather than driving up to Blink. This is really ridiculous. This people should be charged with criminal neglect for causing unnecessary stress to others. CALIFORNIA cancel their licenses!!.Version: 3.0.6
✓ Simply doesn’t workThe app frequently gives me the feedback “cannot connect to the network“ Uninstall reinstall didn’t help, the latest error is that I just get the title screen and can’t go any further These are the only charging stations at my work, I don’t know how they were swindled into buying these, but I’ve never been able to get one to work successfully. one time I called for customer support, and they told me these stations were not active although I can see them charging other vehicles. Quick poll at work suggest that only about 30% of people have had a successful experience with these stations..Version: 3.1.2
✓ Buggy & UnresponsiveI don’t normally write app reviews, but I just want to highlight how bad this application and the services offered by Blink are. The chargers offered by Blink rarely work. But, when they do, they’re good for maybe 1-2 charges on the charger. After that they end up freezing and being unresponsive. Now onto the app, which is hardly functional for anything other than using a map and adding money to your balance. I’ve had issues where after charging sessions my session doesn’t actually end and other folks can use my session and rack up my bill. The UX of the application is poor at best, offering little indication to any user interactivity. If you attempt to submit an issue in the app you’ll likely find that you get no confirmation, no error, or any indication about the submission of the issue you’ve tried to submit. Then you’ll attempt to call in and resolve the issue only to find that your “3 minute wait time” actually takes 20 minutes. Great, you’ve finally got ahold of someone, hope is on the way! Except you will soon learn that you’ve waited 20 minutes only for them to “try” to reboot the system unsuccessfully and then be told that you’re being transferred to the “technical team” which will result in you being transferred to a phone number which never answers and can’t receive any voicemails because the mailbox is full..Version: 3.1.2
✓ Would be 0 if I couldBlink is overpriced and the app is a dumpster fire. Never been able to get a login or even use as guest. Credit card doesn’t work, sign up and forgot password does nothing. Totally useless app..Version: 3.1.2
✓ Unethical business practiceBlink has the ability to send you texts when you start charging and when you stop charging. They also can send you a text when your charge is complete. How do I know?! A friend if mine gave a bad review of Blink over this, the next week she started getting texts when her car charge was complete. None of the others at work get these texts. So the only way to get these texts is to right a bad review of Blink, then they will send you texts to remind you to move your car so you don’t spend a fortune, and so others can use it. This is so unethical..Version: 3.1.7
✓ Unable to add home chargerCalled twice for support , I was told I was missing address for billing (doesn’t make sense!) added and no where with the app .. charger is working great .. but regretting installing with poor customer service!.Version: 3.1.3
✓ The worst charging company.Update: the app is now overcharging my sessions and calculating charges incorrectly. How is this even legal? As a Tesla owner, I am spoiled by how easy it is to use superchargers. However, I do use other chargers at times, including ChargePoint, SemaConnect, EVGO. With one exception - I’ve never been able to set up and use blink chargers. A lot of their chargers are in underground parking with no phone reception. That wasn’t a problem because I could use someone else. Recently, SemaConnect in my building has merged with blink, and the pain begins. After trying many times, I simply cannot even login or register with blink. With the merger, they essentially destroyed a well run company and a functional app, with a piece of junk put together by people who doesn’t know how to build software..Version: 3.1.2
✓ Non-functionalThe new app is not operational. A week ago, it took me 10 minutes of attempts to start a charge. I charged for 90 minutes and left. App didn’t register anything. 3 days later, I received an email notification that my charge had just started (I’d long since finished and left). At present, the app shows that I’m currently charging (I’m not) and I’ve been charging for 101 hours (with zero energy delivered). I don’t know what’s happened to this app, but it’s unusable, which means the entire Blink network is unavailable to me. Complete failure..Version: 3.0.4
✓ AntiquatedOf all the charging systems out there, this is the worst. Very difficulty to figure out. I had to download an app, create an account, enter credit card info (why is there no Apple Pay?) They require a $20 deposit to “load” your account. Unfortunately you need cell service to work which is not ideal for parking garages. After a lot of time, effort, and energy and paying $20 turns out the charger i wanted to use was faulty (but it had a light on seeming to indicate it would work.) Spent 20mins calling customer service. Waste of time.Version: 3.1.2
✓ Nothing worksApp freezes to load, doenst accept account logon. Completely useless.Version: 3.1.0
✓ Won’t accept credit card infoTried two different cc. Confirmed info correct multiple times. App won’t accept them..Version: 3.0.7
✓ Not intuitive App, Slow charge, stopped charging much too soonI am used to ChargePoint, but this Blink app and their chargers are something else. Finding your chargers in the App is close to being a wild guess. I had to move my car after finding one that I could pick, despite all the open spots. Then, the charge rate was set to 3KW at that location, which is pretty much useless. Finally, it unexpectedly stopped charging after sending a few KWh, then started charging a parking fee. Someone needs to fix this company..Version: 3.1.3
✓ Useless app, feels like pulling teethWasted 30 minutes trying to get this app working and couldn’t get to charge my card. For some reason it has a timer before you can do the “swipe to start charging”, which is a really confusing and unnecessary UI thing. Nothing happened when I did that. A couple other silly and poorly implemented things: - the app has my precise location and im sitting right on top of the dot on the map that I want to charge, but the map default to showing a 10 mile radius area with hundreds of dots - no integration with Apple login - no integration with Apple Pay.Version: 3.0.6
✓ LackingThey bought out another company/app that offered a virtual wallet card (blink doesn’t, just a physical card). The app doesn’t show you an updated charging/charged status. It does send you an email, but after you’ve gone to unplug and move your car. The email says something like “it’s all charged up, please move your vehicle…” yes, been there done that. Thank you. This would be more helpful when the car reaches 100%. Also customer service has not been helpful. I doubt I’ve ever interacted with an actual person. Step up guys. ChargePoint is miles ahead..Version: 3.1.2
✓ Borderline scam and incompetent too1. No way to ID which charger corresponds to the one on the app. Luckily my guess activated the one next to me so I was able to make the cord reach without moving my car. Starting charging but t really slow. 2. Went to sleep in the Element Hotel wthe chargers are located only to be wakened by a text from Blink that my charge was finished and parking fees would begin if I didn’t move my car to make room for other EVs to charge. I got dressed and went downstairs to fund my car at 66% and no other stall being used. 3. Back to asleep until I received the same text again about 1:30am. I git dressed again and went and moved the car. 4. Minimum to open the account was $20. I just checked the account and see they charged me Over $17, @ $.94 per kWh! Tesla charges $.35 for much faster charging. I texted and emailed these jokers with no reply. I hope Element Hotels dumps them ..Version: 3.1.7
✓ Better than the old app but still lameIt’s a step up from the old version of the app but that isn’t saying much. On the plus side, they let you know there “industry leading” technology is caught up to like 2015 instead of 2010. So there’s that. It would be great if you could just tap your phone/watch to start a charging session like the rest of the EV charging stations. Maybe they’ll get there by 2030 🤷♂️ Instead you need to go through a whole process and load funds to your account like a prepaid VISA. The app kicks you out frequently and you need to delete and redownload it to log back in. I only use Blink when it’s my only option..Version: 3.0.1
✓ Useless appDownloaded it today, so I have the “latest version” yet anytime I open the app it tells me I have to update the app however there is no update..Version: 3.1.0
✓ Frustrating appThe app doesn’t take either of my credit cards. After numerous calls to Blink/SemaConnect they still can’t figure it out. Such a waste of time and inconvenience as it’s the only charger in my area..Version: 3.1.1
✓ Unable to chargeFormer SemaConnect charger station at my apartment building. Blink app won’t let me input model of car so i can’t register to pay for the service. Terrible customer service. Unfortunately i don’t know what to do to get any Blink service. Update: Blink app is just awful. Doesn’t work on occasion, pauses charging, very slow to get to my saved/favorited chargers. Currently i can’t even charge because the app keeps asking me to approve terms and conditions every time i navigate to a different location in the app, then it just times out and essentially is useful. Cant get ahold of anyone. Terrible customer service. If i could I would definitely stop using Blink, unfortunately my apartment building used Blink so I’m stuck….Version: 3.1.2
✓ Why is it so difficult?An EV charging app really only has one job: Let me charge my car with a minimal amount of friction. So when I pull up to the charger and plug it in, why do I have to tap through this app and try to convince it that I am in fact next to a charger, that the charger is available, and that I really would like to initiate the charge? Instead I have to tediously find the charger’s ID, which constantly scrolls through the tiny LCD, and then in an unintuitive way select it in the app to start start the charge? And why does my car know it’s now charging, but the app never acknowledges it? This thing really needs a refresh from a UX perspective. And please let us have a Blink card in our Apple Wallet to just tap the charger to start charging..Version: 3.1.9
✓ Doesn’t workThey replied that the issue was fixed which was not, I have to delete and reinstall app every day for it to work. And they said all previous charging history was transferred to the new app but it’s not true. No charging history is available and I was charged for the session that was promised/supposed to be free when they did the transfer. My balance is a mystery now and earlier I could check on the web browser version but now I can’t log in there too. — Old app was bad but it at least worked. This one won’t even log me in and I can’t charge. How hard can that be? I JUST want to log in and check my balance..Version: 3.0.1
✓ RidiculousThis thing is freaking ridiculous. It makes you open an account and add a funds to the account before you can even start charging. Imagine walking into a Starbucks and being told that before you can make a transaction you have to download the app, open an account, add $20 to the account and then you can buy a coffee. I own a Tesla and I’m in a rental Volvo C40. Now I understand why people are so hesitant to change to an EV. The charging experience on a Non-Tesla EV is just terrible. Also the charger I was trying to use wasn’t even showing up in the map. At the end I didn’t charge, I just left..Version: 3.1.2
✓ Lag between app and chargerThis is my personal experience, which has been nothing but frustration. At this time, I would NOT recommend using this app or the blink stations. Just go to nearby chargepoint or evgo stations. I’ve been using a private blink station in my apartment that charges $1 per hour of parking for up to 5 hours. There has always been a lag between me unplugging my car and the app recognizing that the charging was discontinued (up to an hour at times, and thus being overbilled). My biggest frustration recently has been that I was charged $12 and $8 for charging less than 2 hours each of these times. I have made multiple inquiries by app and also by email, but these problems have not been addressed, and I have not been refunded..Version: 3.1.2
✓ Easily the worst charge company to work withMultiple chargers dead or non functional, to the point it’s barely worth checking for them. On top of that the company is aware of it and couldn’t care less, per their customer support many of these chargers are deactivated by them on purpose and they do not update this status in the app. As bad as EA is at least when they have 1/4 chargers working they are updated on the map. It’s really sad because I never had any problems with SEMAconnect until blink acquired them and now it’s a waking nightmare. Ghost charges, meters reading innacurately (always in their favor) and ten minutes on hold to find out that they did it on purpose and don’t care. I’d rate it lower if I could..Version: 3.1.11
✓ Didn’t think it could get worse.The old app constantly gave me the generic “Couldn’t connect to blink” error all the time, even if my balance had just run out or my billing info needed updating. The new app is NOT off to a great start. The app itself did NOT update, I had to delete the old app and reinstall it manually. Now I can’t even log in with my Blink account. I had to “Charge as a guest,” then re-enter all my billing info and then the map screen froze and wouldn’t let me do anything. I killed and re-launched the app and was able to select a charger, but the charger stayed on its idle screen and gave no indication that it was ready to charge until AFTER I plugged in my car. I was hoping for big improvements with this update, but first impression is that it’s even worse than before, and that’s setting the bar VERY low..Version: 3.0.1
✓ Not good at allThis app was not ready for prime time. Whatever they did, they messed it up so bad that a large portion of their customers can’t charge. I can’t charge because the new app lost my account. I can’t set up an account because when I enter in information it doesn’t save it. It won’t let me get past a screen that makes me choose the make of my vehicle which is completely irrelevant. I put in credit card information and it deletes it. I spent an hour and a half with four different customer support technicians with no resolution whatsoever, it’s been three days I sincerely hope they get there ship together soon. I have a low range vehicle and rely on the chargers at my work..Version: 3.0.1
✓ Needs workNot properly configured for all credit cards. Would be much better if it worked with Apple Pay and apple login The UI views do not account for the keyboard Seems to require a minimum of $20 to start a charge when you have an account. When charging the view does not properly show the charge progress, instead it shows zeroes as of charging hasn’t started..Version: 3.1.1
✓ Still not enough info*No app indication of charge status ongoing *No symbol key to indicate what blue, green, or a lock key indicate with any clarity *Consistently told me a charger was unavailable when it wasn’t in use Usually we trickle-charge at home but due to circumstances we decided we’d run our Leaf next door to use a Blink charger. The app indicated there was 0/1 available. There are two chargers but one was offline. Thing is, after waiting 90 minutes, I took the car over and saw no car charging. Fine, whatever. Hooked up and started charging. Then realized the app tells me nothing about how far along we are in charging. It barely tells me it’s on a charger at all; just a lightning bolt on the map. Other charging network apps tell us how much charge has been dispensed (and how much the cost is so far). Disappointed, especially when these two units had just got back online, now one is offline again and the app had just been updated. I finally unplugged after 90 minutes with no indication of how much had been dispensed, to find my car was at 100%. Why was it still charging, then?.Version: 3.1.0
✓ Very slow chargingI didn’t have 15 hours to charge..Version: 3.1.2
✓ Do they even use the app themselves?First of all. The app is disabled if you don’t give them access to your location. They don’t need that - just the charger number. Sema connect worked fine without invasive location permissions. I can’t even search without it 🤦♂️ Second, I have have to scroll through a list of 40+ chargers at the charging location to pick the right charger (after getting to the charge site via many taps). Why can’t I just enter the charge stall number? Way less error prone and way faster. It’s many clicks and scrolls compared to the Sema connect app. Terrible experience. Favoriting private access locations doesn’t even work either adding even more taps to getting into a charge session..Version: 3.1.0
✓ Impossible à configurer / application inutileApplication impossible à configurer. La création d'un compte bloque au niveau de l'entrée des données de paiement . Interface incomplète qui semble avoir été créée très vite et sans vérification. Totally useless app! Creating an account is impossible! The app freezes during the sign up process. This application seems to have been built with no verification or beta testing ....Version: 3.1.0
✓ One issue after anotherBlink needs to just move to a web-based app instead of trying to maintain their phone app. I have to update it all the time, they have different directions for accessing their chargers at the three different locations I use, the app is not easy to identify the station so it takes a long time to turn on the charger, and they make you have a credit balance to use instead of having a credit card on file and charging it after the full balance is determined. You also have to go to the website to do some of the activities anyway or call customer service, which is hit or miss whether you get someone who will be condescending and treat you like an idiot because you didn’t know they got a new app platform and you have to delete the old one and upload the new one. Which, by the way, is not much better than the previous one..Version: 3.1.8
✓ I work where a semaconnect or blink machine isI work where a semaconnect or blink machine is And it used to be Selma connect now blink first off the app will not allow me to add my card so I have to pay $20 hold every time I charge which is 6 nights every other week I’ve called them at least 6 times now and they still cannot help me Plus the charges are 4 X ‘s the amount that semma connect charged , I might as well buy gas at this point it’s cheaper blink is not taking care of their customers and I’m looking at other places to charge at cause this is rediculous.Version: 3.1.6
✓ App does not work to set up accountBlink shut down the SemaConnect app, which worked just fine and said they would migrate account details to this app. That didn’t auto migrate for me. Ok, that’s not a big deal, so I tried to set up a new account here, but it won’t accept my car model or credit card. Really bad experience and annoying. Unlike this app, I work for a living, I don’t have all day to try to call customer support and get this figured out. Build an app that actually works and isn’t laggy before removing the old app..Version: 3.1.0
✓ NOT FIXED!!!!!!!!!!!!!!!!Whomever “fixed” the chargers, made them worse actually. At least the ones I use. They now charge 0.03 cents PER 30 SECONDS for charging, and 0.02 PER 30 SECONDS JUST TO PARK instead of kWh. I work 12 hour nights, and for one charge it costs almost $20 parking for THREE hours. It used to cost 0.39 cents per kWh with FREE parking as it states on the PlugShare app. I spent over $30 one night!!! This is not okay and probably not too far off from false advertising. I’d like my money back. All of it. For the inconvenience, misleading information, and having to miss work going out to my car to unplug it so I don’t spend an arm and a leg. This will be escalated to the company. Chargers, beware!!!!.Version: 3.0.4
✓ GarbageEver since they took over Sema Connect, there have been nothing but issues. First of all, EVERY TIME I open the app it asks me to load money. NO!!! I have free charging at work and will never use your terrible app otherwise. Second, the customer support has been useless. We had one of our four chargers go offline and we tried calling. We were on hold forever, so I s submitted a report and never heard back. The charger is still offline now. Absolutely terrible app, customer service, and would never recommend to anybody. Thank you..Version: 3.1.1
✓ Old app just stopped working - no info on new appThe old app just stopped working. Was surprised to find this new app on the App Store. No official communication - neither in the app nor via email received. And I checked all my folders. In fact, I still got Blink emails on my updated credit cards so email was correct. Stating that Blink tried to reach out to everyone via repeated emails is just incorrect. Besides that, even the new app does not seem to be optimized for larger iPhone screen resolutions which have been around for years now. On my iPhone 12 Pro Max, all buttons and the menu bar are weirdly blown up..Version: 3.0.1
✓ Useless App and No SupportBlink took over Sema Connect and now I can’t charge at my apartment building. My apartment’s charging stations don’t show up on the map or the search function. I submitted a help ticket through this app more than a week ago and no one responded. And no car has charged at my building since Blink took over weeks ago. Blink still has my money that got transferred from Sema Connect tho. These are problems with Blink the company and the app but I can’t charge, contact anyone, and they have my money so here I am in the Apple app reviews..Version: 3.1.1
✓ Waste of timeTerrible interface, waste of time, never was able to charge. You first have to download the terrible app, only to have to input everything, create an account. At one point the “save and next” button is hidden behind your phones keyboard without being able to lower the keyboard or hit “done”. So good luck figuring that one out. After that was conquered the app takes your cc and charges. Ready to go, right? Wrong. Click button to start charging which takes you to Swipe to start charging which takes you to click button to start charging which takes you to swipe…. You get the idea. Never charged . And hey geniuses at Blink… why not put the charger numbers on the charger?!! Instead you print a sign and tape it to the charger that says “north is 195 and south is 198”. Yeah let me get my compass out to check on that. Then which is 1 and which is 2. Would it be hard to write 198-1 or 198-2 on the machine? It doesn’t matter though, this app is terrible. Had to find a ChargePoint..Version: 3.0.7
✓ Horrible app and companyI tried for 30min to get a charge and it never worked I even moved to a different charger thinking maybe it was the charger. I decided to leave because I never got a charge. Later that day I noticed my bank account was charged and when I called to fix it they said I was charging for 3hrs or more and that’s why I was charged when in reality I was in that spot for maybe at the most 45min and never got a charge. Blink said they couldn’t help me and i probably wouldn’t get my money back and I would get an email about my claim but I never received an email..Version: 3.0.7
🙂 Blink Charging Mobile App Positive Reviews
Blink Charging Mobile App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Blink Charging Mobile App.
⛔ Blink Charging Mobile App Problems
