NJ FamilyCare-Medicaid Negative Reviews

NJ FamilyCare-Medicaid App Complaints & User Negative Comments 2024

NJ FamilyCare-Medicaid app received 17 complaints, negative comments and reviews by users. Have you ever had a bad experience using NJ FamilyCare-Medicaid? Can you share your negative thoughts about nj familycare-medicaid?

NJ FamilyCare-Medicaid for Negative User Reviews

✓ Continuously down or not allowing log inRendering itself completely useless, anytime try to log in will tell me password is incorrect then down for technical difficulties. Third time redownloading app in hopes it will work properly..HMJ3113Version: 1.1.5

✓ Unable to use or accessI’m only able to log in any browser, but I still can’t log on the app itself. It still tells me my information is not valid. My username is my email and changed password and still can’t access..JoshuawlkrVersion: 1.122

✓ Can’t even log inThinking it would be great and I can’t even get into it because it will not send me the verification code to verify my phone number! Can’t find a link or a number or anything for assistance on app issues.PrzekVersion: 1.121

✓ Múltiple ID cards for family memberI wish to have multiple family ID cards I only can have one.moms need have kids ID too.MxargVersion: 1.245

✓ App is trashI can’t access any of my info for my insurance plan so now I have to put off going to the doctor because I haven’t received my insurance card in the mail either. Website is also giving me errors. When I call the number they tell me my account is fine. Don’t understand what I’m paying for exactly? I should’ve went with Amerihealth. Last time I buy horizon. Absolute trash..ZaorigVersion: 1.224

✓ “Unfortunately we don’t accept this insurance”Can you guys please UPDATE the listings for compatible doctors? It’s so insulting calling a place that the app is telling me accepts horizon NJ health but when I call the actual doctor they don’t accept it..CxTrixVersion: 1.224

✓ You can’t add household members?Lol, this app is useless..QishduVersion: 1.224

✓ UselessThe app has my PCP as someone who I haven’t seen in years, I’ve changed my PCP 3 times since then and the app is not allowing me to change or update the information …. Why would I want to keep this, it’s useless!.SmyglissVersion: 1.245

✓ Could be betterYou should be able to add all members in your household.SillyLibraVersion: 1.224

✓ Tech issuesPlease fix app so you can complete a request before “we are experiencing technical difficulties “ pops up. Using correct app, btw..Jd56 j j kVersion: 1.245

✓ Like everything government run- garbageTried to find a doctor on their website- doesn’t work. Saw an announcement that they now have an app, downloaded. Took forever to get through countless verification codes sent via email and txt that weren’t recognized by the app to finally log in and find out that this app like their website is garbage- doesn’t work..Teddy537Version: 1.245

✓ Still can’t sign inKeep giving me technical difficulties when I’m trying to put the validation code this is ridiculous. That I have to keep going through this one min I’m in the next im not your guys really needs to fix this.Piec609Version: 1.223

✓ Worst app everApp doesn’t work even after you reset password countless times it still says wrong password what a waste of time.Pbnj732Version: 1.224

✓ UselessYour website and app are useless, as well as when I call customer service to find a provider as they see the same information as I do. It’s impossible to find a provider unless I call them to see if they accept my insurance. My old PCP is still listed even though he stopped taking your insurance over a year ago..MmboraboraVersion: 1.245

✓ Worthless appNot only is this app down 70% of the time, 90% of the provider information is outdated.WhoTFcarez?Version: 1.121

✓ Incredibly incompetentI had your grin’s dental plan…. You sent me 12 cards.. 14 dental plan books ….2 different account numbers … 27 different letters then changed my Birthday with my wife’s …then you changed her birth years and we spent 19 phone calls trying to get it all straightened out…. And then after we thought it was … we received 2 more books and two new cards…. We have had enough of your crap…. We cancelled you because I’m loosing my mind and it never gets straightened out…. It’s incredibly stupid and a waist of my time and money …. And my dentist submitted an estimate 4 times and you never responded… I Quit… your fired!!! I want my money back… NOW!! Idiots!!!.TRS 300 EstartVersion: 1.224

✓ Poor serviceThe worse app ever!!! Only bc my son gets free insurance i use it otherways this stupit people that works in here sucksss.Llksnnbbb dbajoqpamaVersion: 1.245

NJ FamilyCare-Medicaid works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact NJ FamilyCare-Medicaid.