7Charge Negative Reviews

7Charge App Complaints & User Negative Comments 2024

7Charge app received 7 complaints, negative comments and reviews by users. Have you ever had a bad experience using 7Charge? Can you share your negative thoughts about 7charge?

7Charge for Negative User Reviews

✓ $40 indefinite hold, even for failed sessions.Using Apple Pay. When you have a successful charge the hold falls off to the amount of the charge right after the end of session. If it’s a failed session, the $40 hold sticks around indefinitely..(been a couple days so far and it’s still there). A. That’s way too large of a hold, evgo does $5. B. this hold is placed for every failed charging session if it fails to connect to your vehicle etc, so you could rack up $120+ in holds at the snap of your fingers especially considering how smooth (sarcasm) the ccs charging experience is. If you’ve got a small battery ev like an e-golf, old leaf etc, you rarely spend more than 5 or 6 $ on a charge. Better hope you have enough money in your account for a couple months worth of charging…(?.FoolioVersion: 3.16.0

✓ Made to grab state infrastructure fundingAll stations at the time of writing are 2 to 4 station @ 90kW per station and in rather well densely populated areas. Only reason this exists if to grab State infrastructure grants. This would have been fine at 2014, currently these are installed to show a station has 180kW of power to state entities without stating it’s a power split to two stations. It would least make sense if they are on communities at need these but these are present as overflow when the really working stations like EA, EVgo get blocked. Also the app is from 2014 doesn’t support Apple Pay, can’t view station before having to register. Why make a lame duck effort? Likely to for 7/11 and She’ll to say they have competition. This is as worse as She’ll Recharge in the US. Also build station where there aren’t any not as a ‘I did a thing’ Finally rates are ridiculous and stations are sparse which is good, coz this charging speed would make you hate yourself for getting any EV, maybe except a Bolt..Beatbox fableVersion: 1.0.0

✓ The app is pretty straightforward, but you can't get any supportProbably most people will have no problem with 7Charge. It's easy to setup and use, but if you have a problem, for example, the app thinking your MasterCard is a Discover card, you will likely not get any help (as in no response) either by email, calling or in-app technical support. I'm guessing their support team is understaffed..Nslay727Version: 3.15.0

✓ Excited for chargers at 7-11I am excited that 7-11 is going to have chargers at their stores. Unfortunately when I tried to register a account it fails to send me a confirmation number to my phone to complete the setup. Hopefully this will be resolved and I can update my review..Dedwards66Version: 1.0.0

✓ OUT OF SERVICE!Every time I go to that chargers are out of service. I did a report many times but they don’t care. I prefer to go to Electrify America..Jaime9014Version: 3.16.0

✓ Not the bestThis is easily the worst charging app around. Gives you so much less information than the other charging apps, and their prices are much higher than all other platforms.Doug474Version: 1.0.0

✓ ExpensivePreauthorizes EV charge like it's gasoline. $40.00. Ridiculous!.CarlosXYZ001Version: 3.16.0

7Charge works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact 7Charge.