DK Horse Racing & Betting Negative Reviews

DK Horse Racing & Betting App Complaints & User Negative Comments 2024

DK Horse Racing & Betting app received 18 complaints, negative comments and reviews by users. Have you ever had a bad experience using DK Horse Racing & Betting? Can you share your negative thoughts about dk horse racing & betting?

DK Horse Racing & Betting for Negative User Reviews

✓ Terrible UI. Worse process for withdrawalDo not use this app. It forces you to withdrawal via check. Awful interface. Does not provide a similar experience to other DK products..HockeyburtmanVersion: 3.0.5

✓ NYSBefore dl, it says available in NY. When creating an account, it tells me not available in my state?.Jimmy34steaVersion: 3.0.5

✓ Queue Position: 356Cant talk to support for anything and its the biggest racing day of the year. DK was not even close to being prepared. Three hours later still no deposit release so I guess they trapped me into betting races after the Derby that I couldnt care less about. Still never voided scratched horse after two hours. Cannot bet anything. 356 ppl in line for support. Absolute disaster..RickeyBobby412Version: 3.0.5

✓ Necessary??Not sure why Louisiana needs another horse racing app. If you’re competing with DRF Racing, TVG, and Twin Spires you might want to be more innovative or at least make the customer’s access to his balance readily available ALL THE TIME!!.Jaybee7414xVersion: 3.0.5

✓ Worse platform everWish I could give this app 1 star. Worst customer service and impossible to withdrawal. This is meant for losers not winners.Stephen…Version: 3.0.5

✓ Difficult to NavigateCould not find the KY Derby main race..LAtooNYVersion: 3.0.5

✓ It works, but it is still MVPI am a big DraftKings fan, as I live in Boston and was excited for a horse racing app, since my fav. App TVG was acquired by FanDuel (boo!) That being said TVG offers any easier to use interface such as favoriting tracks that are off season, more compact interface so you easily see the race info, a banner with high value pools/ races. Your previous winners highlighted, a better selection of handicapping info and sort. I hope to see lots of feature enhancements in the near future. I am willing to go to focus groups at DK HQ or provide more specific feedback outside the App Store forum..MlwollmanVersion: 3.0.5

✓ Terrible Service and buggy app - OVERCHARGEDWell I was at a derby party with my wife and got a promo code for a 100% match to make a bet in the app. So we go through the process of signing up. Then there’s a $5 deposit fee whenever you put money on. So I make a $20 deposit (unbeknownst that the promo code only applies to $25 and up). The first time I pay, it says I get my 3 digit code wrong, so I have to redo the whole process, and guess what… I was charged twice! Then figuring we got the price match promotion , we gambled with the $40 in the acct. So now come to find out we were charged twice, had to pay both of the service charges, and never got the promotion and THEY STILL refuse to give us one of the charges back. Absolutely despicable customer service to boot. Disappointed that Draft Kings would put their name on this!.Rothfuss21Version: 3.0.5

✓ This app STINKS!!!The fact that DK even associated themselves with this garbage is mind blowing. Clunky and difficult to navigate. Trying to find a normal horse bet takes about 10 clicks. FanDuel is much easier to use. Didn’t get my signup credit either. A true zero star app..DatPlayboiVersion: 3.0.6

✓ GarbageGarbage webface, requires 3 extra documents to register.Matt nana aVersion: 3.0.5

✓ Really?Theres a $5 “Credit Card Fee” to deposit money into your account. Im already probably going to lose whatever i would decide to bet. Just take my money, no need to be greedy about it. No thanks..Thisisridiculous33Version: 3.0.5

✓ Withdrawal methodBefore depositing into this app for the Kentucky derby, I checked the withdrawal methods. Saw that I was able to withdrawal my funds through PayPal, debit, or check by mail. Created the account, and after winning on the derby, I went to withdrawal my funds. The only method offered on the app was check by mail. Tried contacting DK horse support multiple times, and it’s as if they don’t have any agents working. Now I have to settle paying $23 and a $5 processing fee to get my check within a reasonable amount of time. There are much better horse racing apps out there. Especially those with much easier and faster withdrawal options. Not to mention I never got my bonus after playing 2x through..Rolltide789Version: 3.0.5

✓ TerribleWas expecting a DK experience but this app is awful- must have been rushed for the derby. Terrible user input experience- and now I put money in and can only get it via check?! Withdrawal appears to be broken as well.Wineo45Version: 3.0.5

✓ WorthlessTrash. Withdraw your money and wait 14 days????.Nate15scbVersion: 3.0.5

✓ Save your moneyTerrible platform to bet ion horses, I’d recommend any other app or the best is going in person..Drubie22Version: 3.0.6

✓ Won’t open nowNo bonus credit website forbidden on browser, will app continue to work?.DddadddaddadddVersion: 3.0.5

✓ Can’t withdraw my moneyIt is incredibly unintuitive to withdraw your money. As someone inexperienced with horse racing I think it should be as transparent as possible to withdraw your money from something like this. It’s confusing, there’s no assistance with the app, and is not intuitive..Skinskin11Version: 3.0.5

✓ Not the bestJust not a great optimized app yet. DK should have held off advertising but i get the horse race season money on the line. Limited withdraw options, fees for PayPal use is a joke. Avoid. I swapped back to TVG immediately. UI so much better.Diddykong025Version: 3.0.5

DK Horse Racing & Betting works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact DK Horse Racing & Betting.