Molina Benefit Card Negative Reviews

Molina Benefit Card App Complaints & User Negative Comments 2024

Molina Benefit Card app received 6 complaints, negative comments and reviews by users. Have you ever had a bad experience using Molina Benefit Card? Can you share your negative thoughts about molina benefit card?

Molina Benefit Card for Negative User Reviews

✓ Won’t open OTC Scan tool !!!Incredible! This app won’t and doesn’t show option to open the OTC Scan tool!!! Customer support gal opened hers and says that at the Profile icon she can click on it and scroll down to “I want to” which brings up the ability to use the OTC scan tool. ON MY APP THERE’S NO ABILITY TO SCROLL DOWN FURTHER. All this app is good for is to check various balances and approved purchases made. If anyone has a suggestion to get the scan tool to open, please post in your review..Innova123Version: 14.0.0001

✓ Absolutely Useless…Don’t bother with this. Most irritating app I have ever, and I repeat ever, tried to use. Was MADE to change my password, which I DID NOT want to do Then , no matter what I did, it WOULD NOT LET ME SIGN IN. Has been uninstalled. I have no time to waste with garbage. If you do have time for that, then go right ahead..CLDismeVersion: 15.0.0

✓ Too ComplicatedThis app won’t even let me creat a profile. Such a waste of time!.Soalqueen82Version: 16.1.0

✓ Won’t allow me to login on the app.I have had this app for over two weeks now and I still can’t get logged in. I am registered on the website and have talked to customer service a number of times but still nothing. It would be nice to see my balances and be able to scan items to see what is accepted with my OTC balance..CoachBeth15Version: 12.1.0001

✓ Worthless appThis app is absolutely garbage. I’ve scanned dozens of items and none of them show approved I’m going to the register with some of those items been able to pay for them with the debit card. Very frustrating..Romey_n_dallasVersion: 15.0.0

✓ Great app but zero supportAs I said below, it's quicker than using the website, HOWEVER, the day after I wrote the review, neither the app OR the website is allowing me to login no matter what I did.. uninstalled, reinstalled, restarted my phone, cleared my cache, etc. The app has a help phone number and an email, but after using the email link I got a reply saying basically, we can't help you and we've told Molina to remove the email.. and calling the phone number, 3 different reps at first didn't know the app I was calling about and then tried to act like it's my fault that I can't log in, it's like they were refusing to believe the app/site is having problems. So I'm downgrading my review to 2 stars. To give you the scope of the issue, at one point I was asked for my last name and birthdate and it said my info was incorrect. I'm 63 and I know my last name and birthdate, folks. Will mention there IS a NationsOTC app but that's pretty much just a shopping app and it does show your available OTC/food balance but if you have other benefits (vision, dental, etc) the Nations app doesn't show that info. GRRRR Developers, if you're reading this, please adjust this app so it performs as advertised, thanks!.LadyHeyokaVersion: 12.1.0001

Molina Benefit Card works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Molina Benefit Card.