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Gulf Pay App Complaints & User Negative Comments 2024
Gulf Pay app received 23 complaints, negative comments and reviews by users. Have you ever had a bad experience using Gulf Pay? Can you share your negative thoughts about gulf pay?
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Gulf Pay for Negative User Reviews
✓ Always a problem!Whenever I’m at home or at pump there’s almost always a problem with this app. Either no connection to internet, or just plain doesn’t load. I usually go to nearest station to my home, and if there’s a problem, a majority of the time the help doesn’t either understand English, at times have no knowledge of this App even existing, or have no way of helping me. I’ve called headquarters in Massachusetts and they’ve been wonderful in helping me after the problem. But I shouldn’t have to do this! Gulf you’ve lost me as a customer at times, and that’s just poor planning on your part!! You need to improve your App like BP does!.Version: 1.15
✓ App has not been working for many monthsAt the beginning the app worked ok. The last few month the app has not been working and display error message. There seems to be no contact information to fix the problem..Version: 1.19
✓ FailsPayment fails constantly! A waste of time.Version: 1.17
✓ This makes no senseThis isn’t an app, it’s just sends you to the web via a text link. This is too complicated just to hope that all goes well at the pump with discounts and billing. No thank you..Version: 1.1
✓ Now it worksThe app now seems to work, the past several times it did not and I did NOT receive my 5 cents off per gallon.Version: 1.18
✓ Waste of timeThis app didn’t work at the pump or at the counter. Ended up stranded with no way to pay (waiting on a new card)..Version: 1.1
✓ NOT WORKINGFIX YOUR APP.Version: 1.0
✓ What is the point?All this app does is redirect you to the website for the web based version..Version: 1.0
✓ The app never worksI was supped to get .20 cents off on my first 3 fill ups didn’t even get the .5 everyday discount. You can’t pay at the pump never works in the app. Also if you bring phone in no one knows how to scan the barcode to pay .. you guys have a lot of things to fix no way to contact support email says invalid that is provided in app. People download this to save money not have issues with every part of the app cause I’ve tired all the features of this app and none of them work not one ..Version: 1.19
✓ Worked a couple timesWish it still did. I’ve signed out.Reinstalled the app. Nothings worked..Version: 1.19
✓ Discounts don’t workNo way to apply 3,10 or 15 cent off discounts..Version: 1.15
✓ Broken appAwful app, completely broken. App declines payment over and over with no explanation. Card works fine. Developers just made a phony nonfunctioning app..Version: 1.16
✓ Terrible newsThis new app is so bad . The original version is the best. Don’t change anything. I will not use it. I hope to God you didn’t receive any money for this miscalculation..Version: 1.0
✓ InconsistentIt forgets my login info half the time and I have to re-verify, and lately the payment methods won’t ever go through in the app.Version: 1.19
✓ Discount don't applyIn terms of operation, app works without problems. However, I'm going to be deleting it, since there's no way to apply discounts, and that defeats the entire purpose of getting it..Version: 1.15
✓ Standing by the pump and not close enoughLiterally standing by the pump and am told I’m not close enough. No ability to override or select my station. No savings for me..Version: 1.19
✓ Even the signup feature does not workCan’t even signup, send me an sms says it contains link to my account, while it only contains a link to terms & conditions. Gulf really shouldn’t put out alpha software to public, test it first, please!.Version: 1.16
✓ Almost never worksSlow, too complicated, saves very little $$ costs more time. My lasts resort..Version: 1.0
✓ Worthless AppDownloaded because the Gulf gas station I use recently stopped allowing me to enter my phone number at the pump to get the discount. I guess they just decided to make things more convenient for me by making things more inconvenient for me. Anyway, I had hoped for at least a simple and straightforward interface that quickly let me interact with the pump as I normally do. Unfortunately, that is not the case. For a major gas company, this is an embarrassing app with no polish that provides no actual function other than forwarding me to an equally unpolished web interface. It requires me to enter my phone number, then sends me a text message that I have to open up which then brings me to a website in safari where I have to allow location services to detect the Gulf Station that I am at and then select the pump number that I am going to use. All this before I’ve even paid and my head is buried in my phone the entire time; not very safe in a gas station. This does not save me time at the pump and is an embarrassing implementation that should be completely overhauled. Gulf clearly doesn’t care about this app, so I don’t care about their gas. I’ll use the BP that’s right down the road instead; much easier to save myself 5 cents..Version: 1.19
✓ Doesn’t workIt worked for me once and every other time it says error please try a different payment method… so I tried all of my cards and I tried cash and still no discount was applied to my purchase. There is no one to contact about this. Please help!!!!.Version: 1.21
✓ New app is terribleThis new version is terrible. Won’t let you use the discounts when fueling. The old version so much better because it actually worked..Version: 1.0
✓ Same App but worseApp has the same if not less functionality than its predecessor. Also the key feature of seeing the prices at each station is gone. Way a stupid way to lose customers..Version: 1.13
✓ Cuts you off at $50App doesn’t even exists really. It just texts you a web link. Then, it cuts you off after you pump $50. What a joke..Version: 1.0
🙂 Gulf Pay Positive Reviews
Gulf Pay works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Gulf Pay.
⛔ Gulf Pay Problems
