Grindr - Gay Dating & Chat App Negative ReviewsGrindr LLC

Grindr - Gay Dating & Chat Negative Reviews

4.57918 star

Total 182 Negative Reviews

Grindr - Gay Dating & Chat App Complaints & User Negative Comments

Grindr - Gay Dating & Chat app received 182 complaints, negative comments and reviews by users. Can you share your negative thoughts about grindr - gay dating & chat?

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Awful. I wouldn’t bother!So, just like so many other people on here, Grindr has just banned me. If you ask them why, you get some vague generic response; “Your profile has been reported for engaging in behavior that breaches our guidelines”. I asked them to investigate and clarify what was happening, But I got a computer generated - which makes it a waste of time querying anything in the first place! You don’t get any kind of warning to say that someone has reported you. They don’t investigate the claim made against you. They just ban you! No questions asked and there is nothing you can do about it. And you instantly loose all the discussions you were having and the friends you had just made. Their vetting rules for profile photos are ridiculously arbitrary - there were much more revealing profile photos than the ones they allowed me to post. All in all, the whole experience with Grindr has been shoddy. To cap it all, their little message at the end of this review to contact them also yields no results. You get the same generic response and end up going round in circles and more frustrated. Who is running this show and what kind of people do they have working for them?!.Version: 7.8.0

Protect your users!!!!I firmly believe every user should be able to have a video chat or send expiring pictures whenever they want. That way we can avoid freaks and catfish, not to mention dangerous folk. I personally had a horrible experience with a stalker who made multiple profiles of me on Grindr in different countries and linked my Instagram to every one. He contacted several friends and family members, saying lies to hurt my reputation. This lasted about two years and I never found out who they are. I filed multiple reports and Grindr didn’t do anything about it; I even went to the police several times and the digital crimes unit of my local police station tried contacting Grindr to no avail. The app has a lot of potential but I believe it needs to protect its users more..Version: 7.8.0

Poor ReliabilityThis app would be a good app if message reliability was good. Today for example i know of over 40 messages that were sent but upon opening app to view messages, there are none. and on contact with the persons messaging via alternative means it was confimed messages lost. This App need major rework to confirm reliability of messages, As well as possibility of app compability from paid to unpaid versions similar to that of Growlr, and Scruff..Version: 1.8.5

Grindr is grinding itself awayGrindr go ahead and chew your own leg off. You are eating away at your product and customer base and goodwill. You should never have sold out, that’s when you went downhill. Foremost the price. Y’all lost your minds when you thought people would pay your original price for “unlimited”. You squandered those of us who had been paying for “Xtra” on that. I’d go with $99/year but even that is grossly pushing it and forget that $150+ mess you keep angling for. Connection has been better lately but messages are still hit & miss coming through at times. Like how long now have we had instant messaging? Other apps seem to have conquered it a decade ago but you’re still working on it. Also the catfish and the bots on there are out of control but you won’t let people verify themselves and reflect that confirmation in their profiles. Identity and data theft is rampant. The negatives are outweighing the positives lately and you seem perfectly fine with that. Just keep grinding away at yourself..Version: 6.36.1

Poor GPS and speedVery slow. Not real time or close to it for live contacts. And location accuracy is weak.Version: 6.37.0

Banned without any reason!I been recently banned without any reason. Even my picture was not nudity it was approved by moderators. I had face mask on my face and a cap barely you could see my eyes. I was reported from another profiles as a fake profile CUZ I didn’t reply them back or just ignored them because I didn’t like any of those guys. So i got reported as fake profile and was Banned. I contact guy name Alex from Grinder he was rude, touched situation unprofessional. Asked me taking a picture holding on my face. I said on picture you don’t see my face how you can confirm if send my pic or someone else holding that note?! He couldn’t find any answer just kept trying to say that a procedure . So if bunch of stupid guys reported your profile as a fake account because of you didn’t like them or they are not your type to hang out Grinder consider that and will be ban you without any notice!!.Version: 7.4.0

App suxDoes not work on iPad. Save urself. Do not download. Can not located. GPS doe not work. Terrible app. Don’t bother emailing customer service. They never get back to you..Version: 7.1.0

Great app for its purposes although it has a horrible buggy interfaceGrindr is amazing for its purposes (hooking up, dating, etc) but it’s interface is horribly buggy and outdated. It’s been years and still apparently nothing has been done about the “failed account creation, or failed login attempts”. I ALWAYS get this error whenever I want to create a new account anytime I periodically login to Grindr. Moreover, the interface looks old, parts of the screen become unresponsive. Please, I’m writing this review in hopes of addressing the most concerning issue: the inability to register by any means (Google, apple, normally etc).Version: 7.13.0

Scum applicationWorst customer service i have ever experienced. I have been personally ignored and pushed aside because my requests to have my ban appealed are “not important” enough for your team. I have been abused on the app, have been told to commit suicide and yet im the one whos banned for “spammy activity” and other false allegations made by closeted homophobes. All i want is for my internal account to be removed so i’m no longer associated with this trash app. Your reporting system is flawed and your “kindr” system is worse. Your app fails to w people like me who are subject to abuse and intimidation, so i will not recommend grindr to anyone who wants to know about it. I will only give it a negative review because you see me as unimportant. Your standards for safety are low and incompetent. You do not respect people of the queer community, in fact you push them away and favour those who are less open. Its unfair, unjust and defamatory to people who are queer. Do better grindr, its too late..Version: 7.4.0

DisappointingGrindr has the potential to be a great app however the numerous bugs can make it very frustrating to use. Messages do not always seem to get through. When you do have new messages sometimes you aren't notified until hours later. Push notifications don't always seem to work either. If this was a free app it would not be so bad but paying a monthly fee to use an app that crashes and patently does not work as advertised is frustrating to say the least. In saying all that when it is behaving itself and works like it is supposed to it is a great little app. Once the bugs are ironed out I would be happy to pay the monthly fee to keep using it :) As things stand presently I feel somewhat ripped off by the constant problems and crashes. It seems unacceptable to be expected to continue to pay for a faulty piece of software :(.Version: 1.8.4

Get paid version or uninstallIt’s just as useful as Grindr has always been, but now it’s just not worth how many ads one has to deal with to use the app. When I log in, I can look at one thing before I get an ad... NEWS FLASH: this app is meant to be used by checking in often. If I am just opening the app to check the area around me quickly, why would I be okay with having to watch a Candy Crush ad for any amount of time? Banner ads and these extremely numerous pop-ups are not the end of it. The user gets notification that someone sent you a message? No— there’s an ad in your inbox. Or two. Or three sometimes. Literally sometimes I have three unread messages in my inbox, I get so excited, and then I open the app and it’s three ads. PLUS if I want to delete any of those “messages” it might trigger a pop-up ad. Honestly the app just pisses me off when it forces me to watch an ad in the first five seconds of opening the app. Usually it puts me off to where I won’t open the app again for a while. Sometimes I have messages built up for days because the ads only let me read one message at a time. My advice, it’s only worth it if you pay for it these days. What’s happened to you, Grindr? Are you guys not making enough money?.Version: 7.6.0

All Bots All the timeDon’t pay for the extra. The developers don’t care at all about the user just the cash. Every other message is a bot and they aren’t doing anything to stop it..Version: 6.37.0

Don't Pay for a buggy appI've never paid for a dating app before. A couple months ago, I decided to give a few a try. While most of them have been great, paid grindr is actually worse than the free version. You consistently have to force close the app for some of the extra features to work (the recently viewed tab for instance). The paid version has a message search feature. This has never, ever worked. In fact, it's crashed the app every time I've ever tried to use it. I don't bother anymore. I recently opened the app and found that the interface had reverted to the free version, as if I had cancelled my subscription (I hadn't). This is the second time this has happened. The worst part? I've opened tickets about most of these issues. They've never fixed any of them after multiple app updates. They just tell you to force close the app, or delete and re-download it. Anyway, I'll be cancelling my subscription soon, and I wouldn't recommend the paid version to others. You're just paying for a buggy app where the free version is much more stable..Version: 7.2.0

Unexplained BansThis has happened to me twice already, without any explanation or email replies from the company explaining what I could’ve done wrong. I’ve read only this has been the experience of many users worldwide. Seems like the app is slowly getting rid of their members and blocking their numbers from creating a new account and have a do-over. Furthermore, if the app is trying to create a better online environment, the least they could do is list the reasons why you are getting banned and educate their users so they not what not to do. Having an array of reasons why you’d get banned that don’t pertain to you seems ludacris. Some people are banned because other users can’t handle rejection and report them for whatever reason. Grindr should have an automated verification process. Also, if you bought a year subscription and they ban you in the first month, you won’t get your money back, you will just be prompted to cancel your renewal, which seems like a cash grab. Overall terrible 2021 experience with the app. Hope the creators and developers work on it and better their doings..Version: 7.14.0

I wish there was a new app instead of this trash.I’m at most made over 50+ accounts over the span of my usage with this app (2018). I think it is highly unprofessional to run an app this way and still make their name seem like such a staple. Also, they don’t do any of the special features that would run over a span of hours. It’s almost a cash grab on how much they want us to pay. Not one cent of my money will go to these people unless they start fixing the app. New layout, new options, LESS BOT ACTIVITY, more free options. This app has not progressed since using it. Still same crap. Say they increased security, but all what happened to me was I got banned for no reason. Seriously, such a scam. But there isn’t any other app to use. I guess that’s how they think about it. People are gonna use it anyway so why upgrade it. I hope they read reviews bc I’m so over this app..Version: 7.12.1

Can’t get into account3 days now I have restarted my phone and iPad I have downloaded again same window enter number then I get to many attempts. Customer service reported and they are now not even responding. I cannot enter email address for account it’s the same window when reinstall it every time. I don’t have another number to enter. I can’t get the app to do anything other than enter your number. I have done everything that’s on the web to fix this I have reported is over and over. Customer service doesn’t read the issues I’m having they want me to do things that I can’t do because it’s the Sam screen over and over. What is the fix what do we do about this. I have requested a phone number to talk to a live person and can not get one. I have done everything again now 3 days.Version: 7.1.0

Don’t waste your timeI know that sometimes as individuals we might feel alone;however, I do believe that we can do so much better than this. The LGBTQ+ Community has floated in this mindset that we are all promiscuous and we cannot keep it in our pants. Nonetheless, I invite you all to prove the people who say those comments that they are wrong. I’m not here to attack this application, more importantly I’m here to let you know that there’s a world out there full of opportunities and possibilities, and we should all be pursuing love, happiness, and self-actualization in more productive, and safer ways. If you want to download this app, go ahead because nobody has the right to tell you what to do and what not; but, I think a good advice is appreciated once in a while. My advice to you all is: BE HAPPY, you are all extraordinary human beings, and you deserve all the love and goods in the world. Have faith, keep moving forward, and never give up..Version: 7.1.0

Cant use this appEach time I try to create myself an account it says error. After seeing many reddits review, apparently they banned many people for no reason. Apple should act against it..Version: 7.3.0

Free trial instantly became cost!I allowed the free trial that was offered to see what the fuss was about, don’t get me wrong it was alright but the fact I now can’t cancel it and it has charged me has made me mad! I would like the “xtra” to stop but there doesn’t seem to be a way to actually remove this feature/cost and I would rather not have to delete the account and start again as have meet some awesome people that are “favourites” and have long message chains so would appreciate the removal of the xtra and just go back to normal!.Version: 4.3.0

SpamBe prepared to get spam from “escorts” and spam invites to orgies thru third party websites..Version: 7.1.0

Every additional feature $$$Grindr Extra allowed you to see unlimited profiles, now since “unlimited” version, extra is limited to 600 profiles apparently but that’s not true. The algorithm has changed. Each new feature is enforcing to ‘upgrade’ again to a ridiculous cost! I rather stay with Scruff $12 per month and way better features than this app.Version: 5.20.1

Suggestions.Could you please introduce an option to have multiple profiles blocked at one time then having to go through and do them individually please. Why did I get logged out of my account when I didn’t log out and now I can’t log back in? This is very unacceptable..Version: 6.37.0

Banned for no reason!Woke up a few days ago to find account banned for no reason! I don’t have any issues with other users, never violate the guidelines or rules, and have had no problems for several years that I have used this app. Tried submitting a request for them to remove my ban, haven’t heard back. Tried calling the headquarters directly, left them a message, never heard back. After all the sick things I’ve seen others on this app get away with, it surprises me to find out I am being banned for no reason at all. The day I was banned, I never even interacted with anyone!!! How can you ban me for looking but not doing anything?!! Don’t waste your time and money!.Version: 7.1.0

Give me back my privacyGood app, finally worked out the glitches, but holding privacy to ransom - the premium service is extraordinarily expensive, and the only way to not show you’ve read a message (and then get abused if you don’t reply) or go to “invisible” mode. You should NOT have to pay for privacy..Version: 7.6.0

Grindr has gone right off the rails. 😢Like many others,I’ve been banned - with no explanation, no warning, no second chance, and no refund. They’ve just chucked me off and kept my money. If I’ve done something to offend anybody I’d prefer to know, and to give me the chance to Improve. I’m saddened, though not surprised, to see so many terrible reviews and people upset by similar Grindr bans right across social media. Like so many other things nowadays, nor do they make it easy to contact them and sort things out privately. Their communication is really not good. It’s such a shame, I’ve had such a good time with Grindr, but does seem to have gone really, really sour. PS - ah, they have now got back to me by email - saying that they’re not going to change anything, nor give me any reason, ‘for privacy and safety reasons’. 🤦‍♂️ ‘As this decision is final, we will not respond to further inquiries about your account.’ ☹️.Version: 7.15.1

Resets all the timeAnnoyingly resets settings for metric and other presets like every 3 days..Version: 6.37.0

Continuous bugsWhen it works it’s great but it’s so full of bugs and totally unstable. Hasn’t been working properly for two days. It’s not my device. I’ve spoken to others in my area (London SE1) who experience the same issues at the same time. I have made multiple reports both now and in the past and received no response. Totally unacceptable in an app that charges such a high annual subscription!.Version: 7.17.2

BANNED BANNED BANNED BANNED BANNEDThis app constantly keeps banning me out of the blue for what seems like ever you are never told the reason and you cannot log in on your device no matter what you do it is unfair that a app where people flash you , offer you drugs and will straight up rob you bans others for absolutely nothing I don’t want to hear from your crappy support team I want to speak with A higher up in reference to the issue that has seem to been going on with this app for the past year. There must be some form of new management that does not care about the lgbtq community at all and is here for pure profit or gain. In the meantime I will be signing up for better in my opinion dating apps such as “JACKD” “TAIMI” and “TINDER”-sincerely Andrethemodel.Version: 7.9.0

Very low quality photos.My photos are so blurry beyond recognition. I’ve followed the FAQ and my photos are below 1MB and 1028p x 1028p. I’ve tried multiple variations and they just upload awful. I really don’t understand… it’s 2021 and it’s like looking at photos from 2008. My profile comes off as a catfish and I have people asking if I’m Asian when I’m white (because the photos are so blurry 😂). Please fix this and bring a feature to all users to upload HD profile photos. Scruff and other apps upload and display photos in high quality..Version: 7.14.0

Fix your bugsLocation services turned on and it keeps asking me to turn on..Version: 7.0.0

So expensive with many ad botsYou pay for ad free and then you get messages from ad bots non-stop..Version: 7.18.0

GrindrNot enough characters for a lot of people to describe themselves to others and make their intentions clear. I know the whole idea is to meet up though.Version: 7.1.0

Seems to be much worse.Used to chat with this & have the odd message go missing now it seems to happen most of the time. Often I get notifications of messages then when I go to check them they have gone. Sometimes the messages appear the next time I sign back in but more than often not. Gets frustrating asking what someone just said again & again. Would be great if the Grindr people can sort out these issues..Version: 1.7.13

Intrusive advertisingAuto plays adds that automatically open multiple apps and redirects. no option to opt out or close add before the redirect to advertiser’s app store.Version: 6.37.0

Was the worst app I’ve ever hadLongest relationship with the worst app I’ve ever had a chance to love and much as I hate. Good for the most part but can get toxic in areas mid Canada.Version: 7.0.2

UpdatesDownloaded the new updates 2 days ago and cannot get back onto it Does not load anything Using I phone 8 Have turned to phone off and one bit still nothing Please update and fix.Version: 7.0.0

Double standardDepends how hot your body is as to if your pictures are approved. The pictures I post are much less revealing than other on here and they are denied.Version: 6.37.0

Garbage App - BannedAfter being user for five years, often on I decided to pay a full year subscription which expires March 2021, for no just cause a reason explain to me they just simply banned my account and my device. In order to reactivate I had to write a PhD explanation asking why I was banned. In the end there was no reply back from grindr, they have full control, you have no control. I wanted a credit but no credit was given. I hope grindr sinks into the abyss , along with his people..Version: 6.36.1

Good for older stalkers and spam accountsGrindr really need to do something about how many spam accounts are on their app. Can't go a day without a dozen spammers sending links, whatsapp numbers and fake pics. The the other issue is that you cannot set the age of profiles that can see and message you. So a 20 something yet old can get unwelcome messages and pictures from people double their age. Hostile environment to top it off so just avoid it and use a better dating app like hinge..Version: 7.6.0

Awful customer serviceI haven’t personally been banned (yet) but I know of many other people who have been permanently banned without any reason or way to dispute this..Version: 7.2.0

It’s gotten bad. Developers checked out/greedyAll I get is bots, and constant pushes to upgrade. I report the bots and spammers but nothing comes of it. People are getting banned no reasons at all, yet there are still guys on here that are allowed to call me racist stuff because I don’t want to see their dick. It’s a bit of a joke at this point..Version: 7.2.0

Worst Place You Want to BeFirst of all, it’s beyond ridiculous and obnoxious that you can only use this app in portrait mode. I mean, come on folks, this should be an EASY thing to implement. Scruff does it. Second, there are more scammers and bots on here than an website or app than I’ve ever seen, which is saying a lot. Some are more sophisticated, but I can spot most of them pretty quickly, now that I’m expecting them. You can’t tell me that they can’t filter more of those. For goodness sake, don’t agree to send anybody money, even if you think they’re local. One major red flag to start looking for scammers is whether they have their location hidden. Some legitimate guys block it, but it’s a good reason to be on your guard. Again, I get nearly ZERO scammers and bots on Scruff. Finally, the subscription cost is MUCH more than it’s worth. I understand they need to make money and it costs to maintain, etc. But when they are putting ZERO effort to squelch scammers and bots. I will be canceling my subscription when it renews. *** If they lower the price by at least a third (for every billing frequency), even if it’s just a sale/special rate, I would gladly subscribe again. ***.Version: 7.7.0

Security risk caused banThis apps support and security are abysmal. My profile was hacked by their lack of security allowing someone to reset my password. Support simply banned me after I was hacked and was no help in me recovering profile and they didn’t even believe that I was hacked until weeks of emails. They just said I know it was you. I lost that account snd had to make a new one but they did not delete the hacked profile. This app is full of scam artists snd drug dealers they do nothing about. The scams are run by the support staff themselves. That’s how they never get banned. My new account was banned for absolutely nothing. I’ve sent three emails which they’ve ignored and filled out the form in support to have ban lifted but all they did was resend a link for me to fill out the same form. So obviously support is just AI software and not a real human. I read online that Grindr net profit from New York City alone is enough to keep the company afloat so obviously why should they care about quality control and keeping customers happy..Version: 6.37.0

AwfulThe app is always glitching and has many bugs that need to be improved!.Version: 7.2.0

Can you delete my subscription?As mentioned can you delete my subscription history?.Version: 6.37.0

Not good - rip-off.So many problems. Age restriction doesn't seem to work; still get messages from outside my settings. I keep getting messages from people even though I set it to offline. It's counter-intuitive having to go back to who's online just to read your messages. Needs to be a setting to see only guys who are online now. And please ban all the guys who insist on posting pics with their female friends!.Version: 1.6.13

Reporting usersDo you actually follow up on the spam reports that genuine users submit ? The massage pedlars are like a virus on here currently 😫.Version: 7.2.0

SubscriptionFunctionality that used to be available without subscription is now being charged and there are also levels of subscription!! Whilst it’s fair to say the app has improved over the last few years, we are certainly having to pay for it whereas apps like Scruff retain only one subscription level (Pro), yet still leaving a great deal more functionality should you choose not to upgrade, than Grindr now does..Version: 7.15.1

Don’t pay for full accessI’ve had heaps of trouble since paying for full access last year. Both Grindr and iTunes Store refused to refund and let me go back to regular Grindr Read receipts don’t always show. App crashes. Messages won’t go through. Sometimes when incognito, people still see me.Version: 7.6.0

Too many ads/forced updatesFar too many ads now, stop the whole screen and forces you to watch them Recent T&C’s basically want your first born child and constant forced updates that have lots of bugs. each update now won’t let you use the app unless you download the newest version and again confirm to the complete loss of privacy. Can’t even log in to delete my profile!! I actually now hate this app and developers.Version: 6.33.0

Ads which make the app unusableThey have those ads which has a tiny x that never works when you press it, they make the app super slow and are poorly implemented and even poorly optimised..Version: 7.2.0

Useless, full of escorts, spam profiles and pics collectorsI used to pay for subscription until today. For making this app worse than few years ago ( taps, new faces, all the crap) they are asking me to pay almost 50% more a month!!! Really, guys? What you guys are thinking? Who had this idea? More than that, my subscription included today’s date 18th of March. But they didnt care anymore so they downgraded me a day before. Shame on you! I will never pay again for this app! And I am sure that other guys will do the same..Version: 7.16.0

Loyal user from the begging till the end and this happensApp had few bugs over the years nothing to major I had same account for about 5 years no problems chatting to guys through the night as can’t sleep due to insomnia plus live in the middle of know where so bit of our side contact then 2 weeks ago at 4 am in the middle of talking to a friend half way access the country my the profile goes black and the message your profile has been suspended due to rule breaking So I email them to ask what is going on and apparently I had been trying to sale myself and sale drugs of my account which is a load of crap so I asked to see the allegations and some proof of me doing this to with I was told they do not have to show me anything or justify taking me off the site which had to br wrong and as a ultimate member you think they Would show me some evidence but from what I’ve been seeing they just seemed to be kicking quite a few pplL off for stupid reason and not giving any hint of evidence to show why if I’m wrong and did something wrong then fair play but to not even prove. It tthey blocking all paid members mid contracted and keeping the money wankers.Version: 6.36.1

Terrible in so many ways.The guidelines are not consistent across the users. The support staff are unhelpful and just response with copy and paste responses. Definitely not worth the money for this app. The app is glitchy and doesn’t work properly - when you bring it up with support staff, their response is always lacking and doesn’t address the actual issue. Will never pay for this app again..Version: 7.2.0

Apple - Investigate or ban this app!!Just read through these reviews. Grindr must do one thing right, marketing! Aside how else can they attract so many guys to create an account. Unfortunately they do everything else wrong. There is no actual customer service. Send them and email and weeks later you will get a canned response. The app is full of ads but worse are the bots! Grindr will randomly ban your account and your device with no reason given. So I assume your iPhone can never again be used to connect to the app (by you or someone who may buy your phone from you). Honestly, save yourself the time and frustration. Guys need to start using the many other apps out there that don’t give their users so many issues. One day Grindr will end up banned from the App Store, or perhaps find themselves unable to survive as a result of legal action..Version: 6.36.1

Still waiting on supportLodge a support ticket 2 months ago to get Grindr account activated but know response. Lodge into account to view my request and state support tickets resolved with no feedback or issue being resolved yet. Must be the worst customer service I have ever seen. Still waiting and trying to contact someone who can actually help me..Version: 6.37.0

Am app with security and privacy issuesThe blocking function is not reliable and from my experience, some of the blocked users appear on my screen way after blocking someone. More so, blocking someone is saying to delete all conversation. However, a user I blocked and unblocked few days later answer a question I asked before blocking him. Another privacy issue is that the paying option to hide viewers from seeing that you look at their profile is unreliable and some of them Seem to appear on the people who viewed me, not long after. This is happened to me too many times and even with people in the other side of the globe so it’s incorrect to suggest that it’s a coincident. I’ve contacted scruff few times regarding this and received a dismissal and defensive response back. This month is the last month I’ll be paying money for this app, unless problems are resolved..Version: 5.1.2

Glitches galore!I’ve been using Grindr for years but this latest update is by far the worst user experience I’ve encountered using the platform. Whenever I refresh the app it doesn’t show the latest people on the grid and when I’m in a different location it continues to show those from my previous location. To rectify this I need to “kill” the app and start it afresh for it to load the correct info. Hope this can be fixed soon..Version: 7.16.1

Good appGood app but they need to put more love in their infrastructure like msg don’t sent out most of time. Facebook messager isn’t like this ahah.Version: 7.1.0

No customer service!After more years than I care to admit, and having probably paid hundreds of dollars for the unlimited membership I was banned this last week for suspicion that I was underage. Clearly, as a 44 year old man, I am not underage. I followed all the steps listed to appeal the ban, and yet not a single email from Grindr to acknowledge that I had submitted the appropriate age verification documents, nor a reversal of the ban. What’s the point of paying for a service where it’s clear that customer service is of absolutely no importance to them? How hard is it to treat your paying customers with respect by following through? What’s the point of claiming to offer an appeals process if the appeal never gets acknowledged or righted? Can’t express to you enough how disappointed I am in a company who has no problem billing for their service but then offers so little back to its customers!.Version: 6.37.0

LameThe amount of spam and fake profile solicitation is deplorable. The time it takes to upload a new picture is unacceptable. It’s not even that fun to use..Version: 7.0.2

Not worth itA lot of functions you’d expect from typical dating apps are not available unless you pay a heap of money for a subscription. The amount of ads is astonishing, and not to mention the endless banning of accounts. I have never once violated a guideline yet somehow, people who may have reported me (for not wanting to hookup with them), gets believed with no questions asked. Definitely a hassle to use, not to mention completely drains your battery like no other..Version: 7.0.0

AverageUsed to be better. Heaps of issues..Version: 6.36.1

Shady LadiesBack in June 2020 I went into the setting of my iPhone to purchased a subscription. There were 3 options for Grindr(gay chat, xtra, unlimited). I wished to purchase Grindr unlimited so I obviously made that selection. Under that selection various price points appeared with a time frame written beside the word unlimited(unlimited 1month, unlimited 3months or unlimited 1year) and then there was also pricing for just a stated time frame(1month, 3months, 1year) and they are had different random prices beside them. Prices that don’t even show up on the app itself. Since I clicked on the 1 of the 3 subscription options in my settings that said Grindr unlimited, I thought it was fair to assume the pricing under that selection was for a Grindr unlimited subscription. So as a consumer you see all of these prices for what appeared to be the same subscription, I naturally selected the cheapest option to which fit my needs. So under the Grindr unlimited subscription option, I selected a price point that said (3 months for 36.99, which is a steal of a deal since it’s usually 36.99 for one month of Grindr unlimited but I thought I was getting some promo pricing) Now ever since that purchase I have only been getting access to Grindr xtra. And despite taking a screen recording of me going into my setting under subscriptions and it showing Grindr unlimited (3months), Apples technicians confirmed i purchased unlimited but state I must go thru the app to get what I paid for(even tho I bought the subscription through the settings on my phone, not the app itself) and Grindr says I only purchased Grindr xtra.(even tho I have a video of me in my settings showing I have an active subscription for Grindr unlimited AND an email from Apple saying I purchased Grindr Unlimited) so I have been paying for this subscription for going on 9months now and Apple would only offer me a refund for my current 3 month purchase, and Grindr offered me 3months free of Grindr unlimited (even tho I’ve been paying and not getting access for almost 9months) such a rip off. Currently I’m not even asking for compensation for the 9months I’ve been paying for Grindr unlimited and not getting access to it. All I want is what I have paid for moving forward. I’m not sure how they can tell me I purchased Grindr xtra when on my end and Apples end, it states I purchased Grindr I unlimited. I’ve tried to resolve this issue twice now and Grindr keeps closing my case as “solved” and Apple won’t do anything about an app they provide giving me a price point for a subscription and then not honouring that subscription. Even if it’s a technical error of some sort, as a consumer, I’ve done everything on my end correctly to purchase the subscription I want. My next move is contacting the business bureaux since after my conversation with them, they and I both feel this is a strong violation of my consumer rights. Typing up the email to inform them now cause this bull ain’t right..Version: 7.2.0

The app is good, however very unsafeThe app is good for what you want. However the developers should be ashamed at the protection of its users. Constant harassment by fake accounts wanting to scam you with gift cards. Now onto something more severe, if you are using this app for free, they only allow you to block a certain number of people. So if there’s someone you have a bad history with, someone who has potentially even abused you in the past, you have to keep seeing their profile until grindr allows you to block them. You might be getting harassed by someone many times your age, and you still can’t block them. Employees working in retail for example (like myself) get constant harassment from customers both in person and from the app, via seeing my profile there. Can I block them? No. Put whatever adverts you want on, but there should never be a limitation on the number of people you can block, it is totally wrong. I am sure too this is open to legal debate should someone want to..Version: 6.37.0

Grindr is the most unsafe backwards dating appI’ve used Grindr on and off for a few years. When I moved to my new house I started exploring more and redone loaded the app to try to find some interesting people. Immediately I was stalked, had my pictures stolen in an attempt to find out where I live, and threatened. When I reported the user they immediately created a new account. This went on multiple days until they finally gave up. Months later now, and I’m back looking on this app. Now my account has been banned for literally no reason and grindr support has been awful about giving any information. I did not violate tos and I did nothing wrong. I get the feeling that the report function is not monitored at all and if someone doesn’t like you or you say no and they don’t like that they can report you and have your account banned for no reason. Not only is the app unsafe and scary, but the people who run it DO NOT care about their users in the slightest, do nothing to make the app better, over charge for premium features that should be standard in every dating app. And now they are allowing bans for no reason and doing nothing to justify it. No reason given, the appeal form is a joke, and so is this app. Stay safe and avoid Grindr at all costs..Version: 7.3.1

List of setting on this appDue to a respectful as your about to read this... I have a question for you and I hope your gonna be honesty about this . How in the worlds anyone knew when I log in even though my setting distance, receive tapping , keep phone awake and all that setting were off and do you realized that you are putting my life in danger when I turn off the distance and how did they knew I was within the mileage ? This is not cool at all and this will put anyone’s life in dangers. You need to get this sort out since this is not fair for anyone that who wasn’t aware.. this can NOT HAPPEN again. I don’t deserve this even I have a respect for this app. So please sort this out . Thank you...Version: 7.6.0

Always phishrampant, blocking doesn’t really work, you can still see photos of blocked profilesAlways getting hacked so bots and fake profiles, phishing and SPAM are rampant.Version: 7.1.0

Overpriced PremiumGood app but overpriced if you want premium.Version: 7.6.0

To be honestApp works well to network. Except glitches can really kill an opportunity. Lost messages sometimes make the other person believe you are not interested- and vice versa. When a regular text comes in on iPhone- the app gets weird. I decline the text- but the app goes offline- and photos and msgs I have sent prior to message notification are lost. Sometimes when I block soneone/ the app gets frozen- I have to turn iPhone off to restart after a long wait- usually 5 minutes. If guys are going to rely on this app- it needs to work correctly. Pics and messages need to be sent and received. Otherwise- someone may become offended that you have not responded to their message- and block you. When I send error reports- when I get a notification- what happens? Do you use this ? Or is it a waste of my time.? Until grinder gets kinks worked out- guys will use several apps at once- and not trust this app. Also- location goes haywire on occasion. Someone who it says is close by- can be in reality be a thousand miles away. I use the app a lot. And wish you had customer service reps available when problems arise. Jg Un.Version: 7.12.1

Please fix a few thingsHere’s what six about Grindr on iPhone: *The settings reset every few days I have to go in and set back to Metric and turn off vibration and sounds and mark recently chatted. *The small < arrow on a profile is so hard to tap I miss the button nearly everytime and get a zoomed in picture of someone I do not want to be seeing close up. *The red notifications dots on the iPhone home screen are incredibly hard to get rid of. When I open the app they should all disappear immediately instead of me ha being to fumble around the different tabs until they disappear. I know you probably can’t fix it overnight but just something’s to work on..Version: 7.2.0

Unusably buggyApp has been parasitically unstable for months. Can't scroll or tap on anything without it freezing up and lagging, which lasts even after you've closed the app. God forbid one of their spammy ads—which already are difficult to close and sometimes brick the app—pop up in the process. I've even had it pop up in other apps asking for my fingerprint to confirm a $100 premium subscription. Seriously, what? I don't like being an accidental tap from doing that. They say they're aware of the issue but I've seen no progress in recent updates. Not to mention the time I once got banned for impersonating myself (???), premium racist filters, and limiting the number of people you can block, which is a security concern to me..Version: 6.36.1

Full of spammersHorrible! Abide by every rule. Never done anything except be nice. And get banned right after telling a ‘sugar daddy’ who wants to do some bitcoin favours that I reported him to crime stoppers. This app is full of human traffickers and spammers. You get reprimanded for standing up to both..Version: 6.36.1

Always the same guys onlineNot much variety, you always see the same people online.Version: 7.14.0

You either like this app, or have a constant pop upNot sure why this has happened, but EVERY time I open the app I get asked whether I’m enjoying ‘Extra’….there is only one option, a thumbs up, so I press close as if you’re asking my opinion you need to give me more choice than what you want to hear. Now I’m plagued with a pop up unless I say you’re great…which is immediately horrible UX and makes the thumbs up obsolete. Don’t ask my opinion if you’ve already made up your minds what my answer is!!!! I do not want to say I’m enjoying Grindr whilst I’m getting daily spam, including spam that uses my profile title, as that means the spammer has access to my personal information in the app. I put in a support ticket saying that and get a cut & paste response with some blurb about taking spamming seriously, yet it still happens and still uses data from my profile to address me in the message..Version: 7.15.1

Location services?I'm not turning on passive location services. If you "can't refresh" location "while using" I'll just delete the app. I'm not playing your greedy little games anymore. The monthly and annual price are already laughable and I'll tell you another thing - it really made me angry paying for a year then finding you greedy people then had ANOTHER level. Give me a break. And I'll tell you something else - franklyI have a lot of money and no stupid little hookup app is even worth it. Then I suppose on top of that you're trying to get rev from location tracing. Get over yourselves! You're not that great. Were you ever sold out of China or did you manage to weasel out of it? I also don't exactly want that stupid govt knowing my medical info and literally every move. You're a joke!.Version: 7.8.0

Money grabberIt’s a good app. I want to use premium but not for an entire month. There needs to be more cost effective subscriptions that I can use for a day. I’d suggest a subscription between $2-4 per day. More people would actually use this than feeling like that gotta purchase a whole month. Because let’s face it. Not everyone is choosing to get dicked down on the daily..Version: 6.37.0

MTL CanadaNot secure enough with all the fake profile Sorry Grindr.Version: 7.1.0

Unsafe app, terrible support.I’ve been on and off here for years. Well someone started impersonating me and using MY photos! Grindr did not care. I reported this person for using my photos less than a month ago and it disappeared, I asked Grindr for an update. Never replied. Well I decided to keep the app because I was afraid the person would do it again. Guess what? Someone is IMPERSONATING ME AGAIN! Reported the profile and Grindr did nothing! It’s been up there for so long! I contacted Grindr and they never replied. This app does NOT care for your safety. Oh, someone’s using your photos? Let’s just ban them so they can create a new account and do the same thing. I’m still trying to look into a way to get this person to stop using my photos. Grindr is no help whatsoever. Be careful guys.Version: 7.13.0

Banning Without Fair HearingAccount banned for no reason. No reason given. No conversation about why. Aren’t we supposed to be innocent until proven guilty? If accused of a crime surely you are entitled to know what it is before being given a punishment? And where is the chance to give our side of what clearly is usually a two-sided story. I have researched and found people banned for something as simple as not replying. I myself have been trying to help create a kinder (#kindr - where does that apply in arbitrary bans without recourse) by explaining to ignorant people that perhaps they should show kindness by responding or treating people with respect instead of abusive messages. And yet I get a ban. And I’m not the only one. Grindr wants to create a more “caring” community. Perhaps educate and help people to learn if they have broken some rule that they do not know about. Perhaps a little more engagement from customer services can help to change behaviour rather than just outright bans..Version: 7.13.0

Ridiculous burden of responsibility put on CustomerMy XTra account had been working fine until a recent update which somehow downgraded it to a basic account. Normally, a simple “restore membership” would do the trick but in this instance that was not the case. So what is now going on two weeks I’ve been going back and forth with support reps trying to just simply restore my extra membership. The amount of details that I’ve already provided, with any other company would have been well over enough but with Grindr it hasn’t been - asking me to sleuth out data that it should very easily have at its disposal. I’ve literally given them every detail and verification in my jurisdiction and yet it hasn’t been resolved now going into a holiday weekend..Version: 7.9.0

Membership is a Waste of moneyWas being temped since long time to have a membership with them and after finally doing it . I discover that it is a waste of money . Otherwise u go for the platinum one, which is crazy expensive !!!! Being a member allows u to just see more profiles and use the filter. That’s all . U can’t see who saw ur profile or even unsend messages . Rip off money . I don’t recommend it, otherwise u can afford the platinum one and good luck.Version: 7.17.2

Filters arn’t specific enoughVery difficult to find people you’re attracted to, for example no race filters. Apparently they used to be part of the app but the woke removed them. When will we accept people don’t choose who they are attracted too, a move in the complete wrong direction. Also means it’s difficult to find a community close to me to make similar friends which would be nice as I don’t know many people in my community (I know that’s not what grinder is really for tho🍆🤣).Version: 7.16.1

So many fake profiles!The amount of daily, repetitive messages from different accounts makes you wonder whether the team at Grindr gave up trying to root these scams out or whether they’ve built this traffic into their business model. It’s particularly apparent in smaller cities. Grindr needs to improve its account verification process and do better to pick up on scam messages before they are delivered to actual users. It ruins what is otherwise a fun social app....Version: 6.36.1

Very poor serviceThe iPhone app looks good till you actually start using it. After being in a conversation for a while the messaging system slows down to a level that makes it impossible to use. This seems to happen on such a regular basis that I have begun to wonder whether there’s a rogue administrator making mischief. The system for contacting customer services is atrocious to say the least, with no direct link on the app. To get a contact Email you have to web search. For a company to treat paying customers like this is disgusting..Version: 7.8.0

Does job but here’s how it can be betterThe app gets the job done, although there are some modifications to make it better. Providing users more filter controls to find their person of interest would be more helpful. Giving users the accessibility to find their ideal partner based on position, ethnicity, distance, height and weight helps users devote more time to interacting with their ideal person, as opposed to blocking users for being outside these margins. Also, showing users that are local as opposed to longer distance can draw more users to engage with the app and fulfill the pursuit of finding their person of interest. Alas, the filter setting should converge with other corresponding users. For instance, if a user is looking for someone within a set age range, then anyone outside of that age range should not be able to see that user from their account, unless they are within the age range. If these modifications were made on the non-premium version of Grindr, more users (especially of the younger audience) would be inclined to used Grindr..Version: 7.7.0

ReviewExpensive.Version: 7.14.0

DisgruntledThis App started out well but has gradually deteriorated in its usefulness and efficacy at relaying messages. Often with good mobile coverage it takes a very long time to open and transmission of messages is inordinately long. Pics often won't open and messages go missing in action. One star , thumbs down . Get you act together Grindr Xtra..Version: 7.5.0

RiP OffSeriously this app is getting worse. It’s not even worth 1 Star which you’re forced to give them to write this review. I refuse to Pay for Extra bcoz as soon as you pay they block you. No warning no nothing, Just Blocked They are just money hungry and now this app is all about the $.Version: 7.5.0

CrashesThat is horrible, not enough the advertising that there was already before the last update, now after this last update, any first action you take ends up in an annoying advertising blank window that never vanishes even after 30 seconds so you become blocked to use the app anymore. Even after you restart the app, after your first action the blank window appears and you are again blocked to do anything. The last update says that bugs were fixed but for me, they were added. It is unacceptable and unbelievable..Version: 5.11.0

PainfulThis app is excruciatingly painful. Slow to connect to the server, messages go missing. It says i have messages but when i log in they arent there. Takes forever to retrieve images or wont retrieve them at all. I tried blocking someone, had the whole app freeze and had to delete and reinstall it losing all my history, really angry! I can't believe you expect us to pay for this?! Sort this out or i wont be renewing! Now the age filter doesn't work. I set my limits and save the setting but the filter doesn't kick in and my settings are lost..Version: 1.8.5

After six turns out I like Grinder a lot. I like the directness of it, I like the ethnic and age diversity. and even tho I am older than the general demographic I am delighted that I am still attractive to men! Of course, the 'once and done' part is frustrating, but that's hook-up culture in general, not Grinder. And I've had some great conversations and met some very sweet guys. One grumble are some of the ads. I understand that they are necessary, but some of the ones that pop up are really obnoxious (like the PayPal/Solitaire add that will sometimes literally not go away unless I log out) or the one game ad that features someone with a sub-machine gun mowing down hundreds of people--which given our out-of-control gun culture is both distressing and tone deaf. (And I know game culture is violent, but does Grinder really have to support it?) Also, it would be nice to be able to delete one's trace (like one can on Adam4dam) but that's a minor complaint. But over-all--"Thumbs Up!" Glad I finally posted a profile!.Version: 7.15.1

DisappointingPaid for Xtra a few days ago and it’s gone downhill ever since, now unable to see anyone who has viewed, filters not working and constantly coming up saying “unable to refresh try again”. Have force closed, clear cache and even logged out and back in pretty much everything other than deleting the app. So far wasted money is all I’ve got for my Xtra.Version: 7.17.2

Suspended accountAs an avid user of Grindr on and off for year and adhered to the rules someone I was chatting to has managed to get my account suspended Which I’ve appealed against but Grindr has not responded to email or given reason to why my ban has happened or endeavoured to lift the ban Disappointed with the app company for lack of support of a genuine account through some other fake profile that they’ve chosen to believe And there is no way I can reinstate my account whilst they’ve banned my account.Version: 7.1.0

Horrible app with full of spam pop upThe pop up ads are becoming so constant like every time I tap on someone profile. And worst of all I got banned forever!! You people are way to harsh and didn’t even let me able to make another account. They banned you forever with IP address. Way to nasty and evil.Version: 7.0.1

Do you actually do anything when you ‘update’ your app?Each time I update absolutely nothing changes ... the same bugs are still there. Freezes still there. Location services are off message constantly. No internet connection message constantly. Profile pics won’t load unless quit and restart app constantly. This has been ongoing for almost a year. And also your app no longer shows up in app centre updates. Only way to find out is by searching in the App Store and checking it there. Not worth a cent.Version: 7.0.2

Boys, fake accounts, and imperial systemThis app has a problem with bots and fake profiles. Also, my account always switches to the imperial system and then I have to constantly switch it back to the metric system.Version: 7.0.0

Personal opinionHoneslty I like the app buh at the same time is pretty stupid, it’s not giving me anyone in my general area, and honesty wish that this could be fixed and make it more based on the persons location I don’t want to deal with people over 40 miles from it’s not worth it, and not only that Buh there needs to be somthing more like a Snapchat and Facebook grid set up with this app so that people can talk with each other and personally don’t like subscribing part it’s not worth it either hope the creators can fix this and make this app a little more suitable for people like myself.Version: 7.13.0

False adsGrindr uses ads to keep the app free. But what nobody has brought up is that these ads make you click them and interact. With you clicking on that screen on those ads you are pressing a yes button to all sorts of other things behind the scenes. After doing so you’ll start to get texts from random numbers that are down right disgusting with links to pages that are just as bad. These ads need to be checked by Apple and I think with a full investigation. These links are to steal even more information and I know for a fact that Grindr is the ONLY way I’d be getting text and calls like these. Awful. Btw they don’t stop even if you block the numbers. Grindr is terrible at keeping up with bans and will also ban you permanently without any warnings or really looking into the problem with the users. Over all terrible app. I wish a company would buy it and take it over. Also this is all coming from a daily user so please take it as you will..Version: 7.15.1

Pay for annual subscriptionWhen I tap on the speech bubble nothing happens . It freezes . Not able to initiate chats . Slow to respond when u tap a profile to see what it’s like . It’s is always poor . The app does not work half times and when you email Grindr no one reacts you get a generic reply no one cares . Time gay people had an alternative app which works . It is crap and won’t work in my iPhone 6 won’t work on iPhone 5se and there are problems with on my iPad . iOS 14.2 seems to have broken this app.Version: 6.36.1

Issue with loading profilesNot to sure if I’m the only one but you currently have an issue with the add saying check your connection and can not load profiles. I have deleted the app, turned on and off the phone and still can not get any profiles loaded on the screen. In addition to this I am also connected to WiFi as well and still not able to use the app. This is now a nuisance considering a few days ago I could use it fully..Version: 7.17.2

Toxic & Straight OwnedI don’t feel safe nor secure nor willing to give much time to this app anymore... grindr culture just gets worse & meaner every year..Version: 7.0.2

DreadfulI’m another got banned for doing nothing , had a black screen pop up I asked why only to get the response we can’t tell you for security reasons , what does this even mean , I’ve done nothing wrong , I report the drug dealers , the underage kids and the rent boys , and I get banned ,why ? There’s still people on there selling drugs , there photos of men in jocks showing there bulges , yet that’s fine , even if it breaks there terms and conditions, what has happened at Grindr , can anyone tell me why I was banned.Version: 7.0.2

UpdatesEvery time you do updates there is a issue, since the last update was up load to my phone can not ever log on. How much do you test updates before uploading them?? Like not very much get your act together if you want people to pay for your service So now it been 5 days since dealing with customer support still no access to the service I have paid for. Customer support said the were fixing the issues as they were aware last email sent to them for update still no response great customer service I also would like to know what are they going to do with my paid service as it was fault I still do not have access??????. I bet there responds on here is contact customer support what a joke.Version: 7.0.0

Not very good at all :(I have never come across an app that is so unreliable! takes 10-20 "refreshes" to actually refresh your location. Then if you don't log in again for a while it will put you back in the most common location that you are at ( generally home or work) pictures don't always load you have to force quit the app and reopen to get image to come up but by the time it reopens and logs in again the guy you where chatting to has gotten sick of waiting for a reply and logged out. Unless you have full 3g coverage the status wheels will just spin forever and never log you in or update locations. Latest update claimed to show more nearby guys, instead it shows no nearby guys! I have no idea why do many guys use this app its useless!.Version: 1.7.4

ReviewOverall using Grindr is ok. Spamming msgs is unbelievable, the amount of daily spam msgs is getting outta control.Version: 7.0.1

MAJOR INBOX BUGThis app is getting weird lately. Keeps randomly stopping me from sending taps or messages, or even receiving them. The only fix is to delete or reinstall the app, until it does it again. Tried contacting Grindr and they don't understand much - they just say to close the app 😂 It's a major bug and it needs sorting out because it happens a lot. Weirdly, it's only happened since I got to London and have been getting a lot of interaction on my account. Edit: the app's basically unusable. Major bug disallowing you from sending messages, can't receive none either..Version: 7.14.0

Average at bestThe most attractive thing about it is that depending on the city a lot of people use it. So it’s good to meet people. But functionally it is rubbish. It’s always losing messages, it freezes constantly, often messages don’t come through for days. You pay for a membership, then they introduce the more expensive membership with extra features that you expect to get for already paying, but no. You have to keep paying and paying and yet the platform is less and less stable. It really is a disaster in terms of a business for a simple messaging app. If it wasn’t for the fact that a lot of men use it I wouldn’t bother. So be prepared to put up with rubbish..Version: 6.37.0

Terrible (Would NOT Recommend)The app itself and the performance are mediocre, you can run into glitches and things of that sort and it’ll take months for it to get fixed. And the customer service is absolutely RIDICULOUS, there’s a lengthy process to try to get anything solved. I’ve waited weeks for a response but all i get is an automated response explaining that it’ll take a few days to get back to me. I’ve paid for subscriptions before and have lost months worth of conversations, and all i get in response is a computer response...great way in showing that they genuinely care about our problems/experiences. To any new people, avoid this’s not worth the migraine..Version: 6.36.1

Really poor appI am certain this only happens to people on the free App! Constantly keeps crashing with “unable to refresh” keep coming up. Also never met so many time wasters on here! About time Grindr did a rating system for each profile so you know what profiles are a waste of time and basically not genuinely looking to hook up!.Version: 7.8.0

Bots and fake profilesThe app used to be good about 10 years ago, now it is full of bots and fake profiles. Scruff is better..Version: 7.2.0

Absolute rubbishAvoid and use another app such as Hornet. Grindr passes your email to undesirable third parties AND can and will block your account for no reason, and if you read the terms and conditions they can block your account, even if you’ve paid for upcoming months, for no reason. They basically do whatever they want with your account and personal details. The amount of junk mail I have received from joining up is in the hundreds AVOID.Version: 7.1.0

Great but not that much!!!This is a great app in many aspects. However, the older versions used to be more reliable. After iOS 5 update, most of the messages gets lost completely. Or, one other thing is that the app crashes regularly. When you try to write a long message, it gets so slow. Transition from vertical to horizontal or vice versa is very jerky. One other thing is that time stamps of the received messages are wrong most of the time. There are plenty of other things as well. The older version was so great. I hope to receive a proper update as soon as possible..Version: 1.6.6

Long standing paying memberHi guys i think there arw a lot more features long standing paying customers like me should get. Trialing new features with members for free then taking them away isn’t how to reward loyalty. Just a hint from marketeer.Version: 7.4.0

Biased, offensive Grindr moderatorsDisgusted by the biased, offensive Grindr moderators. Seriously Grindr is no longer a safe spot for gays. 80% creepy, curious supposedly straight looking for trans(no men). What is that???? Moderators approve almost naked pics if you are 20, a twink or underage. But normal 30 plus gays pictures get rejected even in swim suits. Disgusted by the biased, offensive Grindr moderators..Version: 7.0.2

Worse experience on herePeople are very bad and the app.Version: 6.36.1

HorribleAs soon as my xtra membership expired, they banned my device and now I can’t log into my account or make a new one unless I get a new phone. This app has gone down the toilet hardcore in the last two years. Update: To Grindr!! I have already submitted several ban appeals. Your “customer service” center replied saying they can’t tell me why I was banned, and the decision is final and will not be reviewed again. I’ve since tried and have gotten ZERO response. If you are going to ban someone, at LEAST tell them what rule or guideline they’ve broken, and give them a chance to redeem. There is SO MUCH trash on this app, and here you are banning people who break no rules, and giving them no reason as to why. It seems rather coincidental that this happened immediately after my paid subscription expired and was not renewed…… money making scheme? If you wanna make it better, unban my account. That’ll change my review.Version: 7.9.0

BEWARE! BANNED AFTER PAYING SUBSCRIPTION WASTE OF MONEY!BANNED shortly after paying for extremely expensive subscription!!! After use this app on an off randomly for about five years last week I decided to pay for a subscription and what do you know as soon as they take the money from my account I get banned without any explanations. SCAM SCAM SCAM. WASTE OF MONEY! This app is SOOO OLD Endless advertising pop ups! Even with sound off or phone on silent you get videos of advertising popping up full blast! NOT DISCREET! ENDLESS ads only minutes apart. App is barley usable. SAME adds over and Over and over. This application runs your battery into the ground does not function correctly as advertised EVEN AFTER PAYING unreliable and VERY BASIC & OLD Not to mention being harassed by seniors endlessly and drug dealers, Old app for old people..Version: 6.36.1

Why PayWhy are my pics in underwear censored and there others on this site which are far worse. Sort this inconsistency out..Version: 7.7.0

Accounts suspended in response to vexatious complaintsTheir suspension process is open to abuse - If you call out illegal behaviour the individual you report is able to get you suspended by making a vexatious complaint about you and it appears no effort is made to investigate - you remain banned. Don’t waste your time and choose another app - developer response suggests that I submit my concern for further consideration but I already did by appealing the suspension and got the regular formulaic meaningless response. Either the company needs to change its policy/procedures or employ more skilled staff and train them properly. Go back to first principals if you suspend someone provide specific evidence of their non compliance - quote the offending phrases - that way people might trust you..Version: 7.2.0

You’re reading reviews for a reasonThis app is the new norm to ‘meet’ new people, particularly in smaller countries like New Zealand. However, social issues need to be addressed. I’ve witnessed bullying, racism, and stalking - to a level it feels normalised. I still (regrettably) download this app as much as I delete it. It’s certainly improved in terms of coding..Version: 5.23.3

Poor up load of messages and connectionSee above. Replying to your reply No matter in world where I am this app has issues with slow message loading - poor connection- icon showing messages received but either no message or from a previous opened message - message icon stays lit up.Version: 5.10.2

Banned for no reasonYou guys banned me for no reason. You just believe whoever reported it and without doing any investigation. You banned me but can’t even give me a reason?.Version: 7.0.2

Got banned for no reason now can’t sign up anymore!I don’t understand I got banned from Grindr without any reason after that I tried with 3/4 different new email every time I try to sign up for a new account it’s says this account is banned . So I can’t make any new account anymore. This is horrible .Grindr should change their system . I believe they block your phone I’d or Apple ID or something because there is no way they letting me make another new account. This is horrible.👎🏻👎🏻👎🏻👎🏻👎🏻.Version: 7.12.1

Split tabs is a bad moveThe recent upgrade places “Fresh” profiles on to a 2nd tab. The result is that if you update your pics no one will see you as you’re relegated from the main grid! I’m not going to update my pics again until this is reversed. The previous design that new new/fresh profiles at the top was preferable because all were on the same tab..Version: 7.11.1

Spammers allowed to use Grindr’s bad algorithms to ban those who report themI was repeatedly targeted by mostly Ghanaian trolls claiming to be US military men looking for love so they could collect and sell my information. When they realized I wasn’t falling for it, they reported me to Grindr and Grindr banned me. Permanently. The reason this happened, and can easily happen to you, is that Grindr is built on a system that makes it nearly impossible to restore an account, have a fair hearing with human interaction, or even receive human email communications to dispute the company’s seemingly arbitrary decisions to disable or ban an account. I was told they had the right to ban an account for any - or no - reason at all. That was the most specific explanation I was given after many attempts to understand my banishment. This system allows the anti-LGBTQ+ trolls who target Grindr’s members nearly free reign. And Grindr allows it. And now a computer generated Grindr response saying they take these comments seriously in............ 6.36.1

Poor app experience and customer serviceZero to no customer service. Would not review a valid case and had a passive aggressive ‘support’ team. Can a better team create a better app, with a better subscription service, and a much more human-centric support team? It’s 2021.Version: 7.6.0

Great app, if you’re white and racistIf you’re non white, tread lightly with this app, I was life time banned after putting BLM on my profile, apparently Grindr isn’t a fan of free speech. Yet you can get guys saying racial slurs at you and they do not get banned. Ever. The “customer service” team is one robot, who sends the same response every single time, to every user who has an issue with the app. Also they happily take your money and ban you at the same time :) And premium services start at $20+, per week :O Also, the ban is definitely permanent, because it’s a device MAC address and IP ban. Scruff and Tinder are definitely a safer and friendlier option. Goodbye Grindr, 10 years of doing anything and everything but three little letters such as “BLM” is what pushes you over the edge. Okay. ⭐️.Version: 6.16.1

Updates just make the app less appealingI am an unlimited user & been a paying user for over a decade but the app really needs the right updates to be able to compete with probably its biggest rival Scruff. Can build a great profile on scruff as well as many other features. Up until a few weeks ago as an unlimited user I could scroll down & as I did I could see the distance of each user without clicking on the profile. Then app gets updates & feature is gone. I pay because I want these kind of features yet Grindr removes them. Can’t filter by ethnicity which is wrong & server keeps going down every week or fortnight. The team need to start listening to users especially paying users.Version: 7.8.0

Useless don’t waste your timeCrashes all the time. Pop up adds with annoying loud music (even when your sound is ok) fake & dodgy profiles trying to get personal info from you. You report them but nothing happens. There’s heaps of others try them before this one..Version: 7.0.2

Lost all chatsFor some reason, on my way to a hook up, Grindr crashed and all my chats, favourites, notes and pics disappeared. Fortunately, we swapped numbers and fun was had. As a paying member, I realised I should cancel my subscription and just use the free version, which got me more hook ups than when I had Extra..Version: 7.0.1

Past it’s used by dateGreat app to score drugs or get scammed by a bot. Grindr must run bots themselves or there would be no real people there. What’s with all the masseurs or trans people wanting external validation site scam? Or the cam show scammers? How about all the people just advertising their onlyfans or insta? No real people use this anymore. Broken chats (STILL after years). Message delivery failures, no replies. Pay to remove ads and the still features don’t work. Solution. Add a more expensive price option with more features. Sorry, not worth my money or time..Version: 7.0.0

Awful, awful support teamI’ve been off and on Grindr for several years now, it’s definitely gone downhill in the last 12 months. Their support team randomly ban profiles for no reason and offer no explanation as to why, blacklisting phone numbers and email addresses making it impossible to sign up again. I’ve been banned each time for no reason and no response from support in terms of explanation or resolution. Meanwhile, the app is increasingly full of fake profiles (which are ironically incredibly hard to report to their support team) and robots redirecting you to websites for ‘fun’. Oh, and it’s riddled with adverts every 2 minutes making it incredibly frustrating to use. Sure you could pay for it, but it’s money lost when you inevitably get banned and support neglect to reply to you or help out. They simply don’t care Someone needs to develop a better alternative to this, please!.Version: 6.36.1

Profile Photo Upload Time??Anyone else experience approval times that are longer than usual? I emailed support and the response was somewhat indirect and didn’t provide any explanation as to why it would take longer than the expected 20-45 minutes, just that sometimes it does. Well this happened EVERY time with my profile and I’d say it’s happened over the course of the last year or so and with at least 3 different profiles. My app is up to date and my iOS is as well, but support didn’t tell em why it sometimes takes longer. I typically wait at least 2-3 hours.. is the norm? Any specific reasons why? It was like pulling teeth just to get my question reiterated in the end, and then you have to be careful because support tends to be so temperamental at times..Version: 7.2.0

Won’t save any of your dataHad to remove the app because it has continuous issues. Went to recover the app and redownload it and it didn’t save my email address at all. Couldn’t recover my password or anything. Then come to find out when you use one of the sign in options (google, Facebook, or apple) it doesn’t require a password even when it asks you do you want to save your password to the phone lol. Turns out you don’t make one to save, which is unsafe. Just figured I’d give that tid bit. Strange hole in the system that’s just inconvenient and completely misleading. Had to make a whole new profile because it didn’t save my email info at all. This is the 2nd time this has happened. Please actually save people’s info so they can recover it, don’t just pretend. This leads to many duplicate profiles that aren’t being used and making people believe your trying to avoid them or any similar reaction all due to the lack accountability this app has and fails to uphold..Version: 7.15.1

Unlimited Rip Off !Think that you have all the features with Xtra ? No , Grindr have introduced the biggest con and rip off yet with a $50 per month Unlimited upgrade. I will be letting my subs expire and just using free from now on , I hate this blatant price gauging in our community , we need a local NZ competitor to start up like we have done against Uber Eats. Most of us only need a local app..Version: 6.8.2

Infested with advertisementsTerrible quality experience offered. Upsell aggressive and annoying..Version: 6.36.1

Good app. Soooo much spamYou would think they would put some effort into preventing scam profiles. It’s exhausting reporting upwards of 10 or more per day and they’re still a plague on the app. Grindr, you can do better.Version: 7.0.1

Banned for no reasonI just created account, set the profile picture of me only for it to delete my account straight after? Like not even a minuet after entering my email and then my account gets permanently banned for no reason? Why?.Version: 7.6.0

Pop-ups grrrPop ups open randomly and annoyingly. Often unable to X out of the pop-up, leaving you either having to wait for 15seconds to finally X out of the pop-up and return to the browsing page OR closing the app entirely and reopening. Either way, pop-ups continue to open randomly. Solution: as we understand that there is some kind of agreement with the advertiser, perhaps enable the X to show up immediately when pop-ups open so we have the choice to close the pop-up or continue to watch advertisement. The latter is an unlikely choice for most, but at least the function is there..Version: 5.3.1

Latest update issuesLatest update took me back out to sign in screen 1st time of use. Deleted all my messages and photos. Saved profiles still there fortunately. Shame you couldn’t have posted a notice to all users of this update to happen a week before. There seems to be no way to contact you other than writing a review. 14th May - I would have liked to say that my issues had been speedily resolved, but you just sent me a link to report them all over again. Why can’t you raise a repair ticket and sort out ? A touch more pro active from your side please..Version: 7.8.0

Double StandardsI get my pictures refused stating nudity when they are photos taken at the pool in toggs with goggles Yet every other photo i see displayed is a close up of a crotch some guy in underwear showing his socks stuffed in them swimwear yet no hint of a pool or beach Such double standards from hypocrites of course they are photos of paid subscribers its only free people that get moderated.Version: 7.1.0

If only I could give 0 starsWow, this app used to be somewhat decent a while back and one day it just suddenly changed. Nowadays there are constant bots, spammers, fakes and drug dealers/escorts that are somehow getting onto the app and ruining the experience for everyone. The “Guidelines” that are supposedly set for people’s profiles are clearly fake and prioritise certain people. I’ve been denied putting certain pics up due to being sexually suggestive or otherwise (someone explain to me how a drink is sexually suggestive?) whilst many other people get away with being nude or doing sexual acts or even having pornographic content in their profiles. I’ve reported quite a few of these people due to the unfairness and yet they still have those pics up, in fact some have even added more grotesque one’s and yet nothing. The App is a waste of time, money and storage I don’t recommend this to anyone, I suggest looking elsewhere..Version: 7.5.0

PrivacyGrindr sells your information.Version: 7.1.0

They are taking everything from the free version!Why did grindr change the Explore policy? 2 days ago it was , watch a 5 second ad, chat someone from the explore page (that’s when it didn’t glitch and keep repeating the ad). it was a price to pay, but it was worth it to be able to chat a wider range of guys. now we’re only limited to 3 people a day? i live on a state line where half of my grid is of the next state over and im not trying to pay a toll just to meet up with someone! the explore feature allowed me to search in a range within my state. without it, i’m confined to the same 9 guys in my town. please amend the new restriction, set it back to 5 second ad = new explore chat.Version: 6.37.0

UnderageThe app itself is fine but the moderators don’t do anything about the underage and very underage looking boys on here I have reported kids that are children of friends and their profile were still on here after 6 hours of the report It seems this app needs better security or a screening process. This app allows 15 year olds! 15 is not a age of consent and it is very illegal and wrong for an adult to pick up a underage boy. Do better Grindr!.Version: 7.1.0

Video callsI think the video calls should be available for non members.Version: 6.36.1

DangerousI’ve had someone use my photos for about a year and each time I reported them and reached out to support the profile would take days to be taken down. That profile also unknowingly harassed some of my direct reports from work which made for a very awkward conversation - something I never thought I’d have to deal with as a manager. Additionally, they actually offer zero support in terms of preventing this type of behavior. I ended up hopping off the app hoping they’d get bored but they persisted. There is no verified status (tinder has), and no internal system that tracks similar photos being uploaded by other users. It’s actually quite funny that when you post a photo you have a period of waiting where it needs to be approved. Why aren’t people caught at this stage for using someone else’s photos? At a bare minimum if you’re charging that much for ultimate - you need to include some safety features. Ideally, incorporate safety for all users. App works as intended, but is extremely unsafe to use. There is nothing stopping someone from creating a fake profile using your photos and ruining your reputation..Version: 7.2.0

Good App, But it’s Always SomethingGrindr is the go-to app for queermasc people and it’s no question why, but there’s pretty much consistently at least one relatively big, annoying issue. Right now, there is a large concentration of bots who use pictures of ridiculously hot guys, always say “Offline” on their activity timer, and try to get users to message them on snapchat or whatsapp under the guise of looking for a “loyal and honest baby” that they can spoil. For me, I am also experiencing a total reset of “My Type” every couple of days. I never change it and always have about 4 different things selected, and sometimes when I log on, my type is still active but everything has been unchecked and reset..Version: 7.2.0

HorribleI have been using this app for several years for what this app is used for. Then on the day I decide to purchase a one month membership to get the Xtra features I was banned without notice. I thought it to be a technical glitch so I reached out to the support for them and asked for reasons on the ban and they said all I have todo is appeal the ban. I went a week without word back, and reached out again and again. Then I received a email back that only said that I now have a lifetime ban and that I’m screwed because I purchased it, but better cancel my subscription or they will keep billing me. The only thing they said why I was banned was because of community guidelines. I asked for clarification on what I violated because I had no nudity, no foul language, no in appropriate speech, and as a person I don’t talk bad about other people. This is a horrible app, if you are doing what you are supposed to be doing. And they are no help in trying to rectify the situation. The language that they used in there correspondence with me makes me feel like I am a bad person, and being punished for something that never happened. I have been warned about random people getting banned for no reason then get excommunicated for absolutely no reason. Shame on the company Grindr, Inc. same on what you do to loyal customers and I hope this prevents you from marking any money off of your next victim. The essential stole from me and now won’t tell me why. ABSOLUTELY HORRIBLE!!!!!!.Version: 7.15.1

Continued crashingSince the latest update pretty much everyday sometimes multiple times a day the lists won’t refresh, leading to chats being delayed for several hours, bit annoying when on the verge of arranging a meet/hook up. In case someone from grindr responds … Yes I have deleted and downloaded the app again, yes I have backed up my chats, Yes I have reset the settings etc and still it continues to crash. Other than the pig ignorant mass amount of users which is beyond the developers control it can be a pretty good app some of the time..Version: 7.17.2

App is garbage, iCloud backup not workingBeyond all the issues with bots, trolls and data theft by the company. I am unable to restore my iCloud chat backup. For the longest time I was actually unable to even load the app it just kept crashing. So I got an idea that eh what would I lose if I uninstall it? I got my iCloud backup. Well apparently something changed with the app that my iCloud doesn’t recognize it as the same app I made a backup from. It instead thinks its a different app entirely. When I check my app history it does indeed show I have downloaded 2 different apps from the app store. My guess is the people at Grindr were tired of trying to fix the bugs that prevented it from working with iOS 14.x and just rebuilt the app in iOS 14.x. But then Apple issued it a different ID that doesn’t match the previous one. Fix it!! I got hundreds of chats and photos in that backup that I want back!.Version: 6.37.0

So many scammersThis app is a great place to meet people and it’s an important part of the gay community but there are just too many scammers. I don’t know what the developers can do about it but it’s out of control and it makes me hate being on the app. All of these blank profiles, fake profile pictures and sugar daddy scams. There’s so many that I can’t report them all—it would take all day. This needs to be handled..Version: 7.0.2

WowSo I’ve always heard about Grindr as a younger gay male, I’ve heard it was good for getting out there and also that it is a very gross environment. From what I experienced it was really good and helped me interact with people I would have never have met, I found it quite charming in all honestly. Except when I got a permanent ban a week after getting it, I was confused and went through all the guidelines to find out what I had breached but I really couldn’t put a finger on it. I didn’t send inappropriate messages, my bio wasn’t vulgar like most others, I was of legal age. Then I thought it was my profile picture, it was rather attractive photo of myself so my friend put it on their account they don’t use as a test and got permanently banned, do I look underage, do they find I’m a fake account, I wouldn’t have a clue because they don’t give any reason or explanation or warning for permanently blacklisting your number. I tried to appeal then I read online most don’t even get a reply to that. So thanks for the experience I’ll try to be less attractive in the future.Version: 6.37.0

Chat is disappearingThe amount of bots has increased a lot recently. I’m writing this because now after I click on anyones first message the entire person/conversation disappears from chat..Version: 6.37.0

⚠️No one's who they say they are fae profiles, dp's & all the trans girls are credit card scam bot profiles..Version: 7.1.0

Bad verification cannot get account backI signed up for Grindr under the unlimited membership and mistyped my email address. Since Grindr does phone verification and also does not send a welcome email, instead of verifying email address and then phone, I was never aware of my mistake. Now I am locked out of my account and I have sent them my photo I’d and my profile pictures and they are not able to restore my account to me after 3 support tickets. I will be talking to the attorney general. I sent in my pictures and my drivers license and they say I can’t have my account unless I know the email address. Why can’t you use the phone that I verified it with. If you can’t give me my account with my own pictures then what hope is there. I called the company and left a detailed message. The system is flawed for sure. It needs to verify your email and your phone instead of just phone. If you sign up make sure you type in and screenshot it what email address you used otherwise if you lose it you are likely screwed..Version: 7.0.0

The people on here are terribleBots, scams, and worst of all just complete wastes of time. I hate using this thing. I can’t even count the number of people that will chat me up for hours only to block me for no reason. Using this thing is a miserable time. Can’t trust anyone on here. Hop on here if you want to be swamped by horny old dudes so that you can be their unpaid hooker, and be annoyed by weird horny rando’s that will pester you endlessly but will block you at the drop of a hat. The people on here are endlessly fussy, difficult and not worth it. Stay away from this waste of an app..Version: 6.36.1

Please amendI appreciate that this is a hookup app but it really contributes to making gay culture so toxic. The app is littered by fake sugar daddies trying to scam you at every turn. It provides no protection for innocent (normally underaged) guys from being preyed on by creepy older men. Please allow there to be a feature where you can stop older guys from messaging you if you want . I understand guys below 18 shouldn’t be on the app but they are going to be on here anyway, so you might as well have protection in place. Please consider this..Version: 6.36.1

Poor security and spam controlGrindr's spam problem is getting worse with spam bots sending messages multiple times per day. There's also an issue with bots or persons copying images off the system and creating unauthorised duplicate profiles. The app desperately needs a security overhaul..Version: 6.36.1

Your horrible customer service and ban process has been brought to the attention of othersLots of us have been unreasonably banned, there is no customer service, spam is rampant, and this is being brought to the attention of others. You can expect review-bombing from here on out. I have already brought attention to this on other forums where many other users are having the same issues.Version: 7.2.0

DONT SPEND MONEYI’ve been using this app for about 3 years on and off. Decided to get the unlimited for one year ($240!) and get banned out of nowhere. All my favorites from two years, chats, pictures, and the unlimited gone in one swoop. The app is good if you’re just looking for a hookup, but seriously don’t spend any money on it. After contacting support they’ll just give you a pasted response email about how they have the right to terminate any account and that they won’t share any info with you. Literally no way to learn what you did wrong and no way to get the account back — most importantly, no refund for the remaining unspent months of premium. The developers are greedy and are looking for any way to short you of your cash. Don’t make the same mistake I did..Version: 6.37.0

Bad app, even worse customer service.I was recently banned without being given a reason when I contacted customer support. Not only was my profile banned but both devices I used to login were both banned in their system as well, so I can’t create a new profile even if I wanted to. I know for a fact I didn’t do anything that warranted a device ban. I’ve seen a lot of other trans people mention being banned for no reason other than for being trans and it really sickens me to think that a business like grindr, which is supposed to be inclusive to the LGBTQ community is being prejudiced against some of their customers. Who are these employees that are banning these profiles? Also, I contacted customer support multiple times and didn’t even get a response until a month and a half later. At least they apologized for that part. There seems to be no accountability or answers for unwarranted bans from their employees. I will be contacting the Better Business bureau..Version: 7.3.1

Useless app now they’re BANNING EVERYONEMy account was banned for reasons I do not know. I completely follow the rules. Their is no way of getting my account/device unbanned so I can no longer use the app and have moved to another. This app isn’t what it used to be. At some point over the past year or so it’s changed for the worse and it’s not a quick sign in and hookup anymore. If you ignore someone or don’t want to meet them. They report you and your banned. I suggest you find another app like scruff.Version: 7.1.0

Mute the Ads when the phone is on silent pleasePlease mute the ads when the phone is on silent! You don’t want all the people around you to know you’re looking on Grindr!.Version: 6.36.1

Annoying adsA Lots of annoying ads that i will never ever use 🤨.Version: 7.12.1

Don’t do itThis app fails all the time , and sometimes in private chat if sending a picture it blocks you mid way to sending . Too many escorts, bots n fake profiles on it. I’ve given it a go twice now .. given up with this one..Version: 7.4.0

Scammers and botsFor an app with so many users I’d expect their support and maintenance of fake accounts and scam accounts to be a lot better I can’t go one day without getting 4-5 messages from a scam account asking me to go to a certain website for sex or nudes or someone trying to get my bank information and they can’t say “we have no way mpf monitoring that” because clearly other apps do seeing as this is the only app I’ve ever had this problem with and the amount of adds are ridiculous if you’re going to try to charge so much for your app’s higher memberships at least make sure we are having a good experience with the free version or is the high price to get rid of the scam accounts if so that’s great marketing... your app is literal trash along with your developers and customer service..Version: 6.36.1

This App Constantly CrashesGood for meeting people... if you have the patience of a saint to persevere with the app frequently crashing and shutting down. When restarting, some messages seem to have vanished and old notifications reappear. The latest version of the app 7.2.0 is even slower and also doesn’t seem to work if I have more than two other apps open on my phone at the same time. Historically the developers are incredibly slow in rectifying issues; don’t be fooled by their claims of bug fixes and performance improvements. Very poor and sub-standard for 2021, especially in comparison to the majority of apps..Version: 7.2.0

Messages not deliveredSorry, I am a paid member and I paid for the Xtra Plus don’t what else and it was not cheap I must say, however the app continues to have so many glitches and bugs, my roommate and I sent each other a message and it was not delivered at all, and I continue to hear that from people I tried contacting...I understand this could happens once or twice but updates are to fix these issues and it is just not happening so (plus other things like the password suddenly disappearing, etc). I don’t think I will renew my subscription.Version: 7.1.0

Great if you want a massageSo many massage services it’s actually getting ridiculous. Something has to be done to control this, it’s become so frequent that 9/10 I can now pic them out just from their profile pics. This is otherwise a great app for hookups, although there is a saying that people use - get on to never get off. A lot of time wasters, not Grindr’s fault though.Version: 7.1.0

MehThe app is fine, but kinda clunky and paying for extra is too expensive for what you get - it’s basically like they made the free app deliberately annoying so that you’ll pay to make it a little more useful? Too many ads..Version: 6.37.0

Excessive data accessWith Apple’s new detail on what data each app is using has brought about a necessary light being shone on every app and as a result, it makes me question why they need access to soooooo much. Why do they need access to my health and fitness data (it doesn’t pull that data into the app and doesn’t write any health and fitness data to my phone)?! Why does it need access to my emails and text messages for app functionality? It has nothing to do with it! Why does it need access to my search history (outside of Grindr)? None of this is needed for the app to work... really makes me question how much data they have access to and whether I should continue using it. I’m an Unlimited member and I can not see any reason for any of this. Think they need to explain/justify this!.Version: 6.37.0

Account SuspensionI am extremely annoyed and unsure as to why my account was banned, if this issue could be resolved it would be much appreciated but as of now my account has been suspended which is extremely frustrating to me as a user..Version: 7.4.0

The recent updates have completely ruined the app!The recent update has completely ruined the app and it’s completely unfunctionable now! It’s very slow and just crashes every five minutes and it takes about 10 minutes to send a message! It won’t load peoples profiles properly as soon as I click on a profile it takes me straight back up to the top of the screen and I have to go through the profiles individually to the particular person I want to message! It’s ridiculous and not to mention how many ads you have it’s so unnecessary and irritating! I’ve been using this app for 8 years and it’s never been this bad!.Version: 7.18.0

Complices d'obsolescence programméePourquoi contribuez-vous à l'obsolescence programmée dictée par Apple sur des tablettes parfaitement fonctionnelles. Pourquoi sabotez-vous des applications qui fonctionnaient sans aucun problème sur ma tablette pour me forcer à en acheter une autre quand la mienne fonctionne pourtant très bien. Vous vous portez complices de manigances malhonnêtes de la part d'Apple et ternissez votre réputation ce faisant..Version: 7.2.0

Scam app. Bad to worseThis app is riddled with bots. The support is a misnomer and despite subscription services, support summarily bans accounts for violations which they refuse to substantiate. Without notifying through any privacy means of their ability to access a device identifier - devices are banned. Support fails to respond. Now a literal joke app..Version: 7.1.0

Unable to synchronize chats across devicesMy partner and I used the paid membership for about a month. A key feature it misses, which is elemental for us, is the ability to have all chats loaded automatically on both devices. Even if we manual backup and restore chats, the history won’t appear on all devices. What’s being texted on one device remains on just that device or perhaps on the secondary device that’s used for the same person with the same Apple ID (e.g. my iPad but not on my partner’s iPhone). Because of that, chats are not fluent; in fact, ends up being very annoying and the third person on the chat tends to be really confused. Such feature is offered on most (if not all) other dating apps we have tried. We ended up canceling our membership. Will consider Grindr once this issue has being fixed..Version: 7.9.0

Poor experienceAfter downloading the app again after being off it for several months I was banned without any explanation whatsoever. I read through the guidelines and terms of use and know for a fact I did not break any rules so I emailed support for an explanation and was advised by staff member Kelly that due to privacy they would not provide an explanation... what privacy? It’s my account for crying out loud, who’s privacy are you protecting? I’m not asking you to tell me who reported me if that’s what happened all I asked for was a reason for being banned I was also told that this decision was final and as such any further queries would not be responded to which is ridiculous. How you gonna ban me then not offer and explanation and then refuse to discuss the matter. I did not break the law or any of your guidelines nor was I rude, abusive or display any toxic behaviour whilst using the app and yet I’m unable to appeal or get any sort of reasoning for your actions. If by chance I did break some rule I should at least be advised as to what I did that warranted this decision The whole situation is absurd and I am disgusted by your response.Version: 7.5.0

All the reviews are fake!This app is FULL of fake accounts, when they are reported NOTHING happens to them! At all. They upload blurry photos they got off google and then they will tag a location asking for gift cards or credit card info, others will say “tired of this app go here and enjoy” and there’s about 2 of those messages a day. So aside from the HORRIBLE amount of spam and scammers they OVERRRRR charge for a monthly membership..I’m sorry...$20 a month to see who’s 10+ miles away...? Or $20 a month to see who is a top or really...? You can buy a Netflix membership for cheaper then they charge just for a few things. (100% not worth that price.) This app is by far one of the worst “dating” or “hookups” app I’ve ever seen. They’re nothing but money hungry and they do not care that their users are being scammed and used..Version: 7.0.1

Phone number help!!Grindr keep asking me for a phone number verification and i don’t have one no matter what i do they keep asking for one.Version: 7.0.2

A lot of fake accountsGrinder is great for hook up but the amount of fake accounts on there is so annoying. It’s either a “sugerdaddy” offering money or this “LGBTID” thing that dosnt exist. It’s pretty obvious to spot the fake one, like no one that good looking would talk to me but still even if you report the fake accounts There still so many asking for personal information like bank details phone number..Version: 6.36.1

Why should I report an issue with Grindr - Gay Dating & Chat?

  1. Pulling issues faced by users like you is a good way to draw attention of Grindr - Gay Dating & Chat to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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