Grindr - Gay Dating & Chat App Negative ReviewsGrindr LLC

Grindr - Gay Dating & Chat Negative Reviews

4.5
4.57015 star

Total 197 Negative Reviews

Grindr - Gay Dating & Chat App Complaints & User Negative Comments 2022

Grindr - Gay Dating & Chat app received 197 complaints, negative comments and reviews by users. Have you ever had a bad experience using Grindr - Gay Dating & Chat? Can you share your negative thoughts about grindr - gay dating & chat?

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Grindr - Gay Dating & Chat for Negative User Reviews

Grindr Gods continue to ruin appInstead of focusing on real improvements to the app like ridding spam bots once and for all, the Grindr gods continue to screw around with features like tags and age search functions. Instead of allowing their users choice in how they search for compatible matches the Grindr Gods continue to make things harder on their customers. Focusing solely on the issue of age searches, Grindr Gods have decided that no one will be permitted to search narrowly for users by age ranges any less than four years. The claim according to their customer service agents is that by setting it up that way it allows users to search more broadly for compatible matches. This of course is false because those who have free accounts (who are already limited to _ # of accounts that appear), are now further limited. If someone aged 19 wanted to find other 19 year olds in their area, they are now restricted from doing so and now can only search within a range up to 23. Likewise, a 35 year old seeking other 35 years olds must now default up to 39. Again, the Grindr Gods claim you get an expanded pool. Actually, the opposite is true because filtering by one year at a time could allow you to truly find more people, even if it at the cost of geographic proximity. Grindr needs to restore choice to its customers/users instead of telling us what they think is best for us..Version: 8.2.0

BlehShould be able to filter partnered/in-open-relationship for free. Im sick of it.Version: 7.18.0

Terribly unbalancedI’ve used Grindr as a paying customer for many years and it seems like over time the user experience has grown exponentially worse. I think the tipping point was reached with the “who viewed you” feature. I liked that feature at first, but have come to realize that it has a dark side. The platform doesn’t do well at all with matching people based on their interests or compatible traits, and because of that I’ve realized many users have taken to using blocks as a sort of filter. A typical scenario I keep running into is getting blocked by a user I haven’t even interacted with. I might just be looking at their photos and “poof!” they’re gone. My assumption is that they must have seen me on “who viewed you” and then decided to block me. Well, good riddance, but its still a very disheartening thing that happens constantly. Aside from those problems, fending off creepers is a constant battle. I’d like to spend more words on my profile talking about my interests and the kinds of friends I’d like to meet (yes, I look for friendships) instead of trying to jam into that very limited space what I am not looking for plus maybe a short visit sentence about me. The character limit is infuriating. With that said, I think this will be my last month carrying an active subscription. I think I’ll prefer a different platform where people actually talk like decent respectful human beings instead of objectifying everyone as hot or not and blocking them accordingly..Version: 8.4.0

Don’t use Grindr.After using it for years, I was banned. No explanation. Nothing. The amount of abuse I copped from people, was disgusting. Nothing was ever done. But Grindr banned me for no reason whatsoever. The people who run the app are all useless at their job. I’m not the only one who has had issues with the app considering the amount of negative reviews. That’s so bad for customers to all be getting banned for no reason and the lack of explanation or help. Do the people who run it want to have their app closed down because they’re doing everything right for it to head in that direction. Sad. Don’t bother wasting your time, money or effort on such a garbage app. They clearly don’t care about its customers, just allowing scammers, bots and bullies to run rampant. Disgusting and not surprising at all. They only care about their pay check..Version: 8.4.1

Reporting usersDo you actually follow up on the spam reports that genuine users submit ? The massage pedlars are like a virus on here currently 😫.Version: 7.2.0

Profile Photo Upload Time??Anyone else experience approval times that are longer than usual? I emailed support and the response was somewhat indirect and didn’t provide any explanation as to why it would take longer than the expected 20-45 minutes, just that sometimes it does. Well this happened EVERY time with my profile and I’d say it’s happened over the course of the last year or so and with at least 3 different profiles. My app is up to date and my iOS is as well, but support didn’t tell em why it sometimes takes longer. I typically wait at least 2-3 hours.. is the norm? Any specific reasons why? It was like pulling teeth just to get my question reiterated in the end, and then you have to be careful because support tends to be so temperamental at times..Version: 7.2.0

Intrusive AdvertisingAdvertising to keep an app subscription free is understandable, however Grindr takes advertising to the next level. Grindr harasses its free members to get a paid subscription by bombarding them with ads in the midst of replying or viewing a message. I’m convinced that the ads are not meant to be relevant to most end users, but rather to annoy them into a paid subscription. The other thing that Grindr does to its unpaid members that it does not do to its paid members, is that it purposely limits the amount of people you can view who are online and in your proximity and rather shows you people who are offline and further away. The latest app update also brought with it a glitch that shows users to be within a few thousand feet from you when in reality they are a few miles away. I’m not an IT person, however I wonder if those issues are related..Version: 7.17.2

Pay premium, still crapJust got a new phone, did back up last week and again before switching phones… nothing was backed up, lost all chats, hopefully didn’t loose my blocked list… 2nd time this has happened now… please stop pretending to back-up Grindr…..Version: 7.22.3

Average at bestThe most attractive thing about it is that depending on the city a lot of people use it. So it’s good to meet people. But functionally it is rubbish. It’s always losing messages, it freezes constantly, often messages don’t come through for days. You pay for a membership, then they introduce the more expensive membership with extra features that you expect to get for already paying, but no. You have to keep paying and paying and yet the platform is less and less stable. It really is a disaster in terms of a business for a simple messaging app. If it wasn’t for the fact that a lot of men use it I wouldn’t bother. So be prepared to put up with rubbish..Version: 6.37.0

Too many bad updatesThis app could use a little of the “less is more” mantra. Too many useless updates are making it more convoluted than it should be. Also there are way too many intrusive ads, it is getting more and more expensive to upgrade and the connection seems to be getting worse and worse. For example every second message I send seems to be stuck on the “sent” status and not at least “delivered”. This leads to so many conversations dying with people who assume you’ve left the chat so to speak. I have read enough reviews on here where there seems to be a trend of people saying they were banned for no reason, conveniently straight after having paid for a premium upgrade. I can relate to this as the exact same thing happened to me on another app. Therefore I will NOT be paying a cent in upgrading until I start seeing less of these comments in the reviews. Finally, I think the quality of people are getting worse too. This is no criticism of the app itself but rather a warning to anyone considering using grindr for the first time, particularly vulnerable people. People are highly obnoxious and demand nude photos of you. Please think twice before sending nude photos, especially to blank profiles as the person on the receiving end is likely not who they claim to be. Grindr is trending more towards a porn site now than a genuine meeting, dating or hook up site and frankly I think that is sad..Version: 8.4.1

It’s OkayIt’s an okay app, the safety on it is a bit iffy and although the app IS inclusive of all LGBTQ+ members, my partner (transman) and I (non-binary) face quite a bit of rude and overall transphobic messages. They block us before we can fully report and I’ve only been able to successfully report one person who was EXTREMELY transphobic towards my partner and I. I’m 100% positive he has done it to MANY other trans/non-binary people on here as well. We never knew if the account got banned or terminated and I would love if they add a feature to where they update you about the situation. It would be super helpful. I overall do enjoy the app but I definitely think it needs some fixes such as I said above. I’ve gotten a few occasional creeps and had some scares where someone has said he’d come find me. But I don’t really think that’s the app/creators faults. Otherwise, it’s an okay app! Just needs some fixes! :).Version: 8.4.1

If only I could give 0 starsWow, this app used to be somewhat decent a while back and one day it just suddenly changed. Nowadays there are constant bots, spammers, fakes and drug dealers/escorts that are somehow getting onto the app and ruining the experience for everyone. The “Guidelines” that are supposedly set for people’s profiles are clearly fake and prioritise certain people. I’ve been denied putting certain pics up due to being sexually suggestive or otherwise (someone explain to me how a drink is sexually suggestive?) whilst many other people get away with being nude or doing sexual acts or even having pornographic content in their profiles. I’ve reported quite a few of these people due to the unfairness and yet they still have those pics up, in fact some have even added more grotesque one’s and yet nothing. The App is a waste of time, money and storage I don’t recommend this to anyone, I suggest looking elsewhere..Version: 7.5.0

Horrible just horribleLiterally got reported after refusing some guy and now I can’t create a new account. I tried reaching out to the support team but nobody was willing to help me and never reached back out to me regarding my issue. It’s whatever tho. The app is full of scammers and and liars even the support team. No offence but at least explain why we got banned or hire proper employees who would at least tell us why everything is happening. And also allow the person to make another account of their device. Y’all be out here banning the wrong people..Version: 7.17.2

Over rated and over pricedGrindr is the only app I have were they pretty much allow anyone to open an account and SPAM! Which is pretty annoying. I’ve paid for Unlimited before and never really noticed a difference in me meeting anyone. Maybe I am too particular in who I meet, that’s just me though. The adds don’t bother me much, it’s just those people that spam that drive me crazy. I might close my account for good just because the spam is so annoying. I’ve downloaded Bro which is not too bad, could be better, at least I don’t get spammed there. If Unlimited was not so over priced I’d get it again. At this rate that will never happen..Version: 7.20.1

Pop-ups grrrPop ups open randomly and annoyingly. Often unable to X out of the pop-up, leaving you either having to wait for 15seconds to finally X out of the pop-up and return to the browsing page OR closing the app entirely and reopening. Either way, pop-ups continue to open randomly. Solution: as we understand that there is some kind of agreement with the advertiser, perhaps enable the X to show up immediately when pop-ups open so we have the choice to close the pop-up or continue to watch advertisement. The latter is an unlikely choice for most, but at least the function is there..Version: 5.3.1

More ads than appEverything was actually great for once, the app worked well, the relentless ads stopped, no issues, then they updated and messed it all up… again. Now the app crashes and you have to reload it to make it work again losing messages in the process, updating profiles doesn’t work, there’s an ad for every single function that you want to do on the app, and an two ads for everything you don’t as well, and you have to hit the back arrow THREE TIMES after sending a message to get back to profiles. Oh and the moderators continue to subjectively reject the same types of photos for me that they will approve for others. But they swear there’s no problem with discrimination and won’t clarify specifics on why photos are rejected because that process is “confidential” and hide behind very vague photo guidelines. 🙄 The only reason it’s got high ratings is they ask you in the app if you’re enjoying it and if so it takes you to the reviews if not it doesn’t. Shady, unethical, annoying, illegal, and tiresome. And bot moderator don’t tell me to reach out for assistance because I have and have gotten no where. F-.Version: 8.4.1

Porn adsPorn spam out of control. U guys are complicit in letting these guys trying to defraud clients. U were supposed to fix it and it gets worse. U block someone and an ad pops up. No good and it crashes a lot Now the ads when u try to block them u get kicked out Hey a black ad screen pops and locks up ap Update So app spam filters you cant report or block spam. Sucks big time. Spam ads have gotten out of control. It seems like u guys are behind it. Are u? Very disingenuous!! Update you have to shut down phone turn it back on several times to work. You have to delete app and download it at least once a day to work . Then the same text ad appears or the massage ones. You want people to pay a premium for what?.Version: 7.22.3

New update neededI think you need to do another update because since the last update this app crashes. All pics disappear you have to tune off the app and restart. Unable to refresh yet again another restart. Showing guys on line and when you open up the profile it says off line, some have been offline for 20 mins. Come on Grindr sort it out. I have, in the past upgraded to xtra at £9.99 a month, now you are charging almost £40 a month for poor service and you don’t get much for your money. I thought £10 a month was expensive..Version: 7.18.0

Avg appPricing wrong no wonder no one is paying for the service.Version: 7.16.1

Poor way to expensive for what you get, limited access.Keeps on asking me to create a account, then it says I have one..Version: 7.14.0

Full of bugsWith every update they’re removing features but also they’re adding new bugs With the latest update my phone is overheating so bad that I can fry an egg on it - I couldn’t use my iPhone for a few minutes because of that Also , using the age filter to search for a certain group of age only (30 for example) is not possible anymore Probably soon we won’t be able to use that filter at all unless we’re paying premium for an app full of bugs …and with the risk of damaging your phone 👎🏻.Version: 8.2.0

Hands down worst appIf you love blank profiles telling you off, having people send you fake pics trying to fish for your nudes, and toxic masculinity, this app is for you. Best feature is no way to verify profiles and the amount of spam as a result. Love how the user is pretty much responsible for reporting all blatantly fake profiles since their moderators can’t seem to do it themselves. Onus is on you boys..Version: 7.15.1

This application is bugged filledThis application has a bug in it where, when you try to view a profile it jumps to another. I have deleted cache, signed out and deleted the app and reinstalled several times, I am not a subscriber but wouldn’t even consider paying $300/ year for this given it performance and the lack of support.Version: 7.18.0

You either like this app, or have a constant pop upNot sure why this has happened, but EVERY time I open the app I get asked whether I’m enjoying ‘Extra’….there is only one option, a thumbs up, so I press close as if you’re asking my opinion you need to give me more choice than what you want to hear. Now I’m plagued with a pop up unless I say you’re great…which is immediately horrible UX and makes the thumbs up obsolete. Don’t ask my opinion if you’ve already made up your minds what my answer is!!!! I do not want to say I’m enjoying Grindr whilst I’m getting daily spam, including spam that uses my profile title, as that means the spammer has access to my personal information in the app. I put in a support ticket saying that and get a cut & paste response with some blurb about taking spamming seriously, yet it still happens and still uses data from my profile to address me in the message..Version: 7.15.1

Hark! Is that the sound of yet another update?Updated every five hours, Grindr is the perfect place to go to find that special someone you’ve always dreamed of. A man with a vagina and a tentacle fetish? Grindr’s the app for you! How about a local drug dealer? Grindr conveniently displays your closest dealers all within a handy 3km radius from home … sorry! Kilometres! What was I thinking? Sheesh! I mean … only 98.5% of the world uses the metric system, but Grindr keeps defaulting to the ever-popular Imperial system, used in such exotic destinations as Libya, Myanmar and the United States. LGBTIQA+ people are in such a majority in Libya and Myanmar they’re practically falling from the sky, and homosexuality is certainly not illegal and punishable by imprisonment - so the fact Grindr constantly defaults to Imperial is easily understandable and completely forgivable..Version: 7.23.0

Always the same guys onlineNot much variety, you always see the same people online.Version: 7.14.0

SIGN UP FOR XTRA AND GET NOTHINGPay their subscription fees to be able to do what should be basic functions only to discover that you can't really do much with it. Sign up for Xtra and discover that there is in fact an even more exorbitantly priced plus plan that apparently will allow you to do everything... Or will it? Sorry Grindr, I don't have an Xtra $300 to find out. Don't waste your money. Far better apps out there that serve the same purpose for less money and less hassle..Version: 7.15.1

Forced attempts to get me to upgrade!!Updated Sept 2021 Screen shuffles and jumps from free local grid to 100 miles away for no reason and constantly. So many bots promoting websites. It isn’t hard for Grindr to simply block profiles that promote websites in their profile text. So either Grindr is getting kickbacks from these spam accounts or your staff are completely incompetent. The constant attempts to force me to upgrade is pathetic. You can no longer dismiss it. This should be agains apple app policy, I’ll report it to see. The free version is full of bots, and not all that great to start with. Why would I pay for more of the same?! I wouldn’t so stop asking..Version: 7.17.0

Don’t waste your timeI know that sometimes as individuals we might feel alone;however, I do believe that we can do so much better than this. The LGBTQ+ Community has floated in this mindset that we are all promiscuous and we cannot keep it in our pants. Nonetheless, I invite you all to prove the people who say those comments that they are wrong. I’m not here to attack this application, more importantly I’m here to let you know that there’s a world out there full of opportunities and possibilities, and we should all be pursuing love, happiness, and self-actualization in more productive, and safer ways. If you want to download this app, go ahead because nobody has the right to tell you what to do and what not; but, I think a good advice is appreciated once in a while. My advice to you all is: BE HAPPY, you are all extraordinary human beings, and you deserve all the love and goods in the world. Have faith, keep moving forward, and never give up..Version: 7.1.0

WowSo I’ve always heard about Grindr as a younger gay male, I’ve heard it was good for getting out there and also that it is a very gross environment. From what I experienced it was really good and helped me interact with people I would have never have met, I found it quite charming in all honestly. Except when I got a permanent ban a week after getting it, I was confused and went through all the guidelines to find out what I had breached but I really couldn’t put a finger on it. I didn’t send inappropriate messages, my bio wasn’t vulgar like most others, I was of legal age. Then I thought it was my profile picture, it was rather attractive photo of myself so my friend put it on their account they don’t use as a test and got permanently banned, do I look underage, do they find I’m a fake account, I wouldn’t have a clue because they don’t give any reason or explanation or warning for permanently blacklisting your number. I tried to appeal then I read online most don’t even get a reply to that. So thanks for the experience I’ll try to be less attractive in the future.Version: 6.37.0

The app is good, however very unsafeThe app is good for what you want. However the developers should be ashamed at the protection of its users. Constant harassment by fake accounts wanting to scam you with gift cards. Now onto something more severe, if you are using this app for free, they only allow you to block a certain number of people. So if there’s someone you have a bad history with, someone who has potentially even abused you in the past, you have to keep seeing their profile until grindr allows you to block them. You might be getting harassed by someone many times your age, and you still can’t block them. Employees working in retail for example (like myself) get constant harassment from customers both in person and from the app, via seeing my profile there. Can I block them? No. Put whatever adverts you want on, but there should never be a limitation on the number of people you can block, it is totally wrong. I am sure too this is open to legal debate should someone want to..Version: 6.37.0

Banned after yearsI have used Grinder for years. Today I went to open it and I was banned. After requesting a review, I received an email claiming the decision was final and a reason for the ban could not be provided for safety and privacy reasons. No reason and no idea what I’ve supposedly done. And what is worse there is no avenue to appeal. You have community guidelines yet you test your members so disrespectfully. The law says innocent until proven guilty yet for Grinder its guilty without being able to defend. Goodbye and good riddance..Version: 7.8.0

App shuts down phone and then can’t accessI am very new to Grindr and since adding the app, the app shut off my phone a random. And then when the phone finishes rebooting, I have had to delete the app and upload again since t won’t reopen once it has rebooted my phone. This happens very often with this app and it’s very frustrating especially knowing I’ve paid fr a service that is very unstable and because I have to delete the app and reload it, I lose all my messages to people that I’ve written. I have it set to auto backup once a day but it never makes it to that backup time and there is no way I’m going to backup after every single message. I get it that this could happen once in a while but not multiple times each day..Version: 8.4.1

Overpriced PremiumGood app but overpriced if you want premium.Version: 7.6.0

Unlimited Rip Off !Think that you have all the features with Xtra ? No , Grindr have introduced the biggest con and rip off yet with a $50 per month Unlimited upgrade. I will be letting my subs expire and just using free from now on , I hate this blatant price gauging in our community , we need a local NZ competitor to start up like we have done against Uber Eats. Most of us only need a local app..Version: 6.8.2

Issue with loading profilesNot to sure if I’m the only one but you currently have an issue with the add saying check your connection and can not load profiles. I have deleted the app, turned on and off the phone and still can not get any profiles loaded on the screen. In addition to this I am also connected to WiFi as well and still not able to use the app. This is now a nuisance considering a few days ago I could use it fully..Version: 7.17.2

A basic review.As an 18 year old, this app can be filtered by age, body type, and much more. Throughout my experience, this is not a dating app. I’ve had numerous accounts say they’d love to 🔩 me in my house, car, etc. I’ve had to delete my profile lots of times because of these issues. I’ve also had to move to Tinder because other guys are horny for younger guys. In extreme measures, I have had to involve the police due to a person that stalked me, threatened me and would do bodily harm towards me. I always feel like an object when I use the app. Just because of my body, face, and the clothing I wear. If the app had a verified badge by the name (like Tinder does), the app would be safer to know who you are meeting with. I also fear for my safety as the men on this app are really disgusting. As a person still trying to find my sexuality, this is not an app to download if you want to date. I’d highly recommend Tinder. Overall, not a dating app. It is unsafe. At least for me..Version: 8.2.0

Intrusive advertisingAuto plays adds that automatically open multiple apps and redirects. no option to opt out or close add before the redirect to advertiser’s app store.Version: 6.37.0

Freezing!!The app is messing up with my phone! You guys have so many ads that slow the motion of your app… and that sucks to be honest; it’s to heavy! Fix it.Version: 7.20.1

It should be freeIt’s not fair to charge for extra ....it should be affordable.Version: 7.14.0

ZERO ACCOUNTABILITYGrindr does not protect its community. They DO NOT uphold their own community guidelines and the photo moderators are a joke. A profile has been reported over ten times for a prominently displayed unobstructed view of an erect penis as its public profile photo. It is clearly pornographic in nature and explicitly banned in the community guidelines. And yet the photo moderators keep letting the user post it. In app reports result in zero action. Emails to the grindr help desk get stock responses claiming the issue has been rectified without addressing the fact they keep letting this happen. They take the photo down then let the user post it up right away. Complaints to grindr go unanswered. What is the point in allowing users to indicate they do not want to receive unsolicited nude photos while simultaneously subjecting them to the same images?!? DO YOUR JOB AND PROTECT THE COMMUNITY. Now cue a stock response from the app developers not actually addressing the complaint…. UPDATE: Developer Response…. Did you even read the complaint? If you will not address the actual complaint why even pretend to respond?.Version: 7.22.3

Good but frustratingI don’t have any quibbles about the app’s general functionality BUT I cannot believe that in 2019 it forces me to use it in vertical portrait and nothing else!! This is irritating on an iPhone but on an iPad it’s really infuriating. Update: most things improved over the years … but, still fails to meet Apple’s guidelines given that it STILL only works in upright portrait on iPad. Needless to say, it’s main competitor works beautifully in any orientation as any iPad app should. Ah well..Version: 7.19.0

Drug dealers and fake profilesI have been using this app on and off for years. A once very good app is now morally questionable. Since returning to American ownership the scam hit ups have decreased but not vanished. Profiles are not monitored by the app owner. They rely on their customers to dob each other in. Even then the chance of an account being banned is at best 50/50. Therefore the app is rife with fake profiles, scam profiles, and DRUG DEALERS. Drug dealers are openly using the site as their shop front to sell illegal hardcore drugs. They are often openly stating they are selling drugs so any excuse the owner has for not taking action is questionable. The site is also a regular site used by scammers posing as masseuse or people hosting ‘parties’ with links to dodgey website that will hack your device. Finally, customer service is zero. If you pay a subscription, you WILL sooner or later have that account banned (I have TWICE had my account banned interestingly on both occasions just a week or so after buying a six month subscription). Getting a response from customer service is almost impossible, and an explanation as to why your account has been banned will never come (nor did my money for my six month subscription I never got). A once good app that I still do use - but with great caution. The owners of this app have to answer for their disregard of the flagrant use of their app for illegal purposes..Version: 8.2.0

The Grindr experienceAd ad ad ad ad ad ad Do you want to buy an overpriced subscription??? ad ad ad ad ad ad ad ad ad.Version: 8.2.0

Why PayWhy are my pics in underwear censored and there others on this site which are far worse. Sort this inconsistency out..Version: 7.7.0

Was good but lack of bandwidth for latest features mean it’s now a mess!I’ve been with this app since 2013 & now have unlimited membership but in the past fortnight it’s been dogged with problems. It won’t allow me to view who has looked at my profile, it’s stuck on an old set of profile filters I want to change & it doesn’t show me as online (even when I’m not in incognito mode). Ensuring I’ve updated to the latest version of the app doesn’t help either. All I can do is chat to pre-existing contacts that I’m not prepared to wipe by deleting the app and downloading from scratch. I get the feeling this app needs more bandwidth than it has, to cope with the demand of recent add-on features such as the recent introduction of album. It was good but now I’m literally paying through the teeth for a mess. Not sure I will renew if these glitches remain..Version: 8.4.1

Money stealing fraudsters...TLDR: This app is 2 stars for a reason. Spam bots EVERYWHERE that message you multiple times a day. Huge, annoying, intrusive ads that make the app virtually useless. And customer service that will defraud you out of money. So I bought a year subscription but for some reason keep seeing ads in the app. Contacted support. I have sent them copies of my receipts. They keep asking me to click links that spawn the iTunes Store but then do nothing. The support representatives are condescending and frankly useless. They’ll promise to fix the issue, then never reply, and when you reopen the ticket you get a canned reply telling you to hit “Restore Purchases”. The only reason that Grindr is still operating is their scamming of people out of money for a subscription they’ll never get. DO NOT give these con artists money. You’ll end up having to fight Apple to get anything back..Version: 8.2.0

TerribleLiterally so pathetic I’ve been banned for the stupidest things and when I tried to make an appeal nobody has gotten back to me. Terrible reporting system and customer service I see.Version: 7.6.0

MAJOR INBOX BUGThis app is getting weird lately. Keeps randomly stopping me from sending taps or messages, or even receiving them. The only fix is to delete or reinstall the app, until it does it again. Tried contacting Grindr and they don't understand much - they just say to close the app 😂 It's a major bug and it needs sorting out because it happens a lot. Weirdly, it's only happened since I got to London and have been getting a lot of interaction on my account. Edit: the app's basically unusable. Major bug disallowing you from sending messages, can't receive none either..Version: 7.14.0

Do you actually do anything when you ‘update’ your app?Each time I update absolutely nothing changes ... the same bugs are still there. Freezes still there. Location services are off message constantly. No internet connection message constantly. Profile pics won’t load unless quit and restart app constantly. This has been ongoing for almost a year. And also your app no longer shows up in app centre updates. Only way to find out is by searching in the App Store and checking it there. Not worth a cent.Version: 7.0.2

New adds that automatically redirect.The latest update allows adds shown in app to redirect you to app store or websites without your input. Apple should shut this kind of behavior down… I have no idea why an app has that much control. Extra has become totally overpriced. It offers some value, but certainly not the asking price of $25 a month, hahaha that price point is laughable. Only the rich get to enjoy!.Version: 7.21.0

To be honestApp works well to network. Except glitches can really kill an opportunity. Lost messages sometimes make the other person believe you are not interested- and vice versa. When a regular text comes in on iPhone- the app gets weird. I decline the text- but the app goes offline- and photos and msgs I have sent prior to message notification are lost. Sometimes when I block soneone/ the app gets frozen- I have to turn iPhone off to restart after a long wait- usually 5 minutes. If guys are going to rely on this app- it needs to work correctly. Pics and messages need to be sent and received. Otherwise- someone may become offended that you have not responded to their message- and block you. When I send error reports- when I get a notification- what happens? Do you use this ? Or is it a waste of my time.? Until grinder gets kinks worked out- guys will use several apps at once- and not trust this app. Also- location goes haywire on occasion. Someone who it says is close by- can be in reality be a thousand miles away. I use the app a lot. And wish you had customer service reps available when problems arise. Jg Un.Version: 7.12.1

Please fix your quality control, Grindr devsThe following is not a helpdesk/end-user problem; it is a long-running QC issue that should not have the buck passed on to us consumers to solve. Pros: The only thing this app has going for it in terms of positive user experience is that there are so many people using it. 1 star for the ubiquity. Cons: Unfortunately, for me, with my iPhone 12, my phone constantly freezes any time I download and use this app. Further, my phone gets extremely hot to the touch, and my battery drains so drastically that I have to charge it any time I’m using this app. These behaviors occur only when I have Grindr running. If I kill the app, my phone is fine. When I delete the app, my phone is fine. I’ve yet to do an iOS restore as a last-stitch effort, but in this nearly Web 3 era and decades of smart phones, how can this one app crash my phone so badly? I’ll tell you: sometimes I can’t even kill the app for minutes; the entire phone becomes unresponsive. Have you read their version update logs? It’s a generic description each time. What are the developers actually fixing with the plethora of versions being released? How about focusing on RAM and CPU usage? Very limited recommendation and I would never pay for it at this point. Minus 4 stars for nearly melting my phone’s internals—I’m guessing it’s the CPU overheating..Version: 8.1.0

Accounts suspended in response to vexatious complaintsTheir suspension process is open to abuse - If you call out illegal behaviour the individual you report is able to get you suspended by making a vexatious complaint about you and it appears no effort is made to investigate - you remain banned. Don’t waste your time and choose another app - developer response suggests that I submit my concern for further consideration but I already did by appealing the suspension and got the regular formulaic meaningless response. Either the company needs to change its policy/procedures or employ more skilled staff and train them properly. Go back to first principals if you suspend someone provide specific evidence of their non compliance - quote the offending phrases - that way people might trust you..Version: 7.2.0

Ads in chatReally poor move putting ads into the chat function, it’s really invasive and distracting having moving ads. Gives me a headache and will use the app less now.Version: 8.1.1

$$$I have been on this app on and off for a few years, the last couple of times I paid for the extras. Just signed up recently and getting frustrated that you can only send a few pix on a daily pix or a message jump up that I must upgrade. This is getting ridiculous, because Grindr already got so many advertisers on their app that pops up every couple of minutes. Hope their will be a better app in the near future so we can dump this one..Version: 7.13.0

Am app with security and privacy issuesThe blocking function is not reliable and from my experience, some of the blocked users appear on my screen way after blocking someone. More so, blocking someone is saying to delete all conversation. However, a user I blocked and unblocked few days later answer a question I asked before blocking him. Another privacy issue is that the paying option to hide viewers from seeing that you look at their profile is unreliable and some of them Seem to appear on the people who viewed me, not long after. This is happened to me too many times and even with people in the other side of the globe so it’s incorrect to suggest that it’s a coincident. I’ve contacted scruff few times regarding this and received a dismissal and defensive response back. This month is the last month I’ll be paying money for this app, unless problems are resolved..Version: 5.1.2

HorribleAs soon as my xtra membership expired, they banned my device and now I can’t log into my account or make a new one unless I get a new phone. This app has gone down the toilet hardcore in the last two years. Update: To Grindr!! I have already submitted several ban appeals. Your “customer service” center replied saying they can’t tell me why I was banned, and the decision is final and will not be reviewed again. I’ve since tried and have gotten ZERO response. If you are going to ban someone, at LEAST tell them what rule or guideline they’ve broken, and give them a chance to redeem. There is SO MUCH trash on this app, and here you are banning people who break no rules, and giving them no reason as to why. It seems rather coincidental that this happened immediately after my paid subscription expired and was not renewed…… money making scheme? If you wanna make it better, unban my account. That’ll change my review.Version: 7.9.0

RubbishGrindr is not the best,they like banning ppl and say they don’t yes they do,they just don’t tell you,plus they also have under ages in here I’ve. One across.Version: 8.1.0

Poor experienceAfter downloading the app again after being off it for several months I was banned without any explanation whatsoever. I read through the guidelines and terms of use and know for a fact I did not break any rules so I emailed support for an explanation and was advised by staff member Kelly that due to privacy they would not provide an explanation... what privacy? It’s my account for crying out loud, who’s privacy are you protecting? I’m not asking you to tell me who reported me if that’s what happened all I asked for was a reason for being banned I was also told that this decision was final and as such any further queries would not be responded to which is ridiculous. How you gonna ban me then not offer and explanation and then refuse to discuss the matter. I did not break the law or any of your guidelines nor was I rude, abusive or display any toxic behaviour whilst using the app and yet I’m unable to appeal or get any sort of reasoning for your actions. If by chance I did break some rule I should at least be advised as to what I did that warranted this decision The whole situation is absurd and I am disgusted by your response.Version: 7.5.0

PrivacyOne of the worst app in term of privacy! We have now the proof with Jeffrey Burrill. Grindr = lyer !.Version: 7.13.0

Banned for no valid reasonI am very annoyed because My account was banned for no reason. I did not beach and rule out policy but still I was banned. I am very disappointed. I emailed the customer services but they did not reply. Please fix this issue ASAP. I was very happy with the app when out was working but then suddenly it stopped and when I opened it back again it said that I was banned…..Version: 7.18.0

Bad ActorsBeware. Profile and communication data is monitored and manipulated. Shame on you Apple for allowing this!.Version: 7.22.1

GarbageWorks until you actually want it to, then it refuses to refresh for no reason whatsoever. This app doesn’t even come close to rewarding enough to put up with constant pics or being asked for pics. Avoid like the coronavirus..Version: 7.7.0

Not very good at all :(I have never come across an app that is so unreliable! takes 10-20 "refreshes" to actually refresh your location. Then if you don't log in again for a while it will put you back in the most common location that you are at ( generally home or work) pictures don't always load you have to force quit the app and reopen to get image to come up but by the time it reopens and logs in again the guy you where chatting to has gotten sick of waiting for a reply and logged out. Unless you have full 3g coverage the status wheels will just spin forever and never log you in or update locations. Latest update claimed to show more nearby guys, instead it shows no nearby guys! I have no idea why do many guys use this app its useless!.Version: 1.7.4

Badly needs a bug updateSince the big iOS update recently the app has been terrible. It runs ok for about 5 mins then completely slows down your phone making it impossible to type. It also drains your battery X5 times quicker than before. Even force closing the app it’s still there running even though you select only run whilst using. Everyone I have been chatting to who is using iOS has been experiencing the same issue. It needs an urgent fix asap..Version: 7.19.0

Every additional feature $$$Grindr Extra allowed you to see unlimited profiles, now since “unlimited” version, extra is limited to 600 profiles apparently but that’s not true. The algorithm has changed. Each new feature is enforcing to ‘upgrade’ again to a ridiculous cost! I rather stay with Scruff $12 per month and way better features than this app.Version: 5.20.1

Continued crashingSince the latest update pretty much everyday sometimes multiple times a day the lists won’t refresh, leading to chats being delayed for several hours, bit annoying when on the verge of arranging a meet/hook up. In case someone from grindr responds … Yes I have deleted and downloaded the app again, yes I have backed up my chats, Yes I have reset the settings etc and still it continues to crash. Other than the pig ignorant mass amount of users which is beyond the developers control it can be a pretty good app some of the time..Version: 7.17.2

To bit too big for their britchesAre absurd thinking people will pay $50 a month for this service. The server delays are a constant problem since they began, they are out of touch with what their competitors are offering and charge. Of they want to be number One again.Version: 7.18.0

This App really sucks!There are infinite bugs in this app! I would give 0 star if I could. All the positive comments are fake..Version: 7.17.2

BrokenLags like a mofo now. App crashes every day and has to be force quit. Probably no one knows how to fix it and will plague the app for years to come 😂.Version: 7.21.0

Great app, if you’re white and racistIf you’re non white, tread lightly with this app, I was life time banned after putting BLM on my profile, apparently Grindr isn’t a fan of free speech. Yet you can get guys saying racial slurs at you and they do not get banned. Ever. The “customer service” team is one robot, who sends the same response every single time, to every user who has an issue with the app. Also they happily take your money and ban you at the same time :) And premium services start at $20+, per week :O Also, the ban is definitely permanent, because it’s a device MAC address and IP ban. Scruff and Tinder are definitely a safer and friendlier option. Goodbye Grindr, 10 years of doing anything and everything but three little letters such as “BLM” is what pushes you over the edge. Okay. ⭐️.Version: 6.16.1

Remove grindr, immediatelyPredatory. Fuelled hatred towards anyone who’s “not their type” I was in a targeted harassment purge where members continuously reported my account until i was kicked off the app and can no longer use it. There have been users who have offered money in terms of sexual favours. This app is incredibly belittling to the lgbtiqa+ community and offers no support or help if you have been in an online attack. You discredit anyone who stands up for themselves and somehow bots and fake profiles are still allowed on. Please do yourself a favour and delete the app. It doesnt benefit you or anyone else. Not to mention the countless forms of racial abuse, body shaming and toxic negativity. Dont do it, Dont download this app.Version: 8.4.0

DisappointingGrindr has the potential to be a great app however the numerous bugs can make it very frustrating to use. Messages do not always seem to get through. When you do have new messages sometimes you aren't notified until hours later. Push notifications don't always seem to work either. If this was a free app it would not be so bad but paying a monthly fee to use an app that crashes and patently does not work as advertised is frustrating to say the least. In saying all that when it is behaving itself and works like it is supposed to it is a great little app. Once the bugs are ironed out I would be happy to pay the monthly fee to keep using it :) As things stand presently I feel somewhat ripped off by the constant problems and crashes. It seems unacceptable to be expected to continue to pay for a faulty piece of software :(.Version: 1.8.4

AdsIt feels as though Grindr ads are paid for by homophobic orgs. They’re annoying and agitating and not for any apps/games that anyone would use. They let their ads take over your music app and play music there loud even if your iPhone is silenced. This will mess up with the music you’re playing and will play loud sounds even if it’s not supposed to.Version: 7.22.1

Awful. I wouldn’t bother!So, just like so many other people on here, Grindr has just banned me. If you ask them why, you get some vague generic response; “Your profile has been reported for engaging in behavior that breaches our guidelines”. I asked them to investigate and clarify what was happening, But I got a computer generated - which makes it a waste of time querying anything in the first place! You don’t get any kind of warning to say that someone has reported you. They don’t investigate the claim made against you. They just ban you! No questions asked and there is nothing you can do about it. And you instantly loose all the discussions you were having and the friends you had just made. Their vetting rules for profile photos are ridiculously arbitrary - there were much more revealing profile photos than the ones they allowed me to post. All in all, the whole experience with Grindr has been shoddy. To cap it all, their little message at the end of this review to contact them also yields no results. You get the same generic response and end up going round in circles and more frustrated. Who is running this show and what kind of people do they have working for them?!.Version: 7.8.0

Going into 4th day without a working appApp crashed on Sunday, I contacted the team and have had no solution provided! They haven’t even bothered to wind it back to an older version of the app that at least opened! Incredibly disappointed by this. Shame it’s the main app that guys use otherwise I would have just moved on! Have had no updates from support team and the only response I get is they have no solution. Glad I don’t pay for this app! After this experience I likely never will pay for it! I hope they get their act together! This is just pathetic! App is constantly crashing, won’t open or load pictures. Keep losing chats. I hope someone else can develop a better app and we can leave this app to its death finally. Nothing but bad reviews lately and they do nothing to fix it..Version: 8.4.1

HackableWhen i was using another app, my phone was bugging for some reason and it was not usual! Then i receive a message on my screen "repair or cancel" i instantly knew this was a hack! I deleted the app and then all of a sudden it came back to normal. Guys don't use this app, it's dangerous, it's not worth it and very expensive! Mostly this will use your personal information and might hack your life! Instead use Scruff, it’s a lot more better..Version: 7.15.2

SuspendedI recently had my account suspended after apparently breaking the rules - when I asked what I did wrong to avoid this happening again I was told they wouldn’t be allowed to tell me. This is after me paying for my subscription. Iv been a loyal customer to Grindr for the best part of 10 years and to have my account banned without an explanation is really poor customer service. I have continued emailing for an answer but now they aren’t relying. I would avoid paying for a subscription with Grindr.Version: 8.2.0

Being forced to download you latest version with bugs🐜 Why do you force us to download the latest Version of the app, yet it contains many bugs ! 🐜 Don’t you test it first!? While trying to view the cascade of profiles on the iPad version you get half way down the page to click on a profile, it starts to load, it then shows half of that profile but then it flicks right back to the first profile from the top of the list. 🐜 Its impossible to view individual profiles now besides starting at the top, swiping left to the next one and about 15-20 other ones to get of the one that you want to see, thus leaving tracks on profiles that don’t interest you. 🐜 The app is useless now on iPad, can’t click on profiles to start chat or even leave a tap. 😡😡😡 🐜 Your constant updates mess the app up more, bugs are your main priority these days, ever thought of supplying “Celebrity get me out of here” jungle version. 🐜 🐜 It’s always slow anyways, maybe a sloth could do better !.Version: 7.19.0

Gross negligenceQuite simply one of the worst cases of negligence on the internet. The app is rife with sexual harassment, catfishing, spam accounts, as well as some of the most disgustingly obnoxious people, who feel it’s appropriate to open conversation with a nude pic. They don’t protect their users, they don’t do anything to verify anyone, accounts are allowed to be entirely blank while they perv on all the others and then pop up and harass people. Yet, if you call them out, you’re more likely to get cautioned or even banned, than they are. It’s the most toxic culture, where people do things that are blatantly wrong or unethical, and just expect to get blocked and move onto the next person instead. How Grindr hasn’t been sued for negligence yet is a miracle!.Version: 8.1.0

Trash appGot suspended for no reason, no email and no text to my phone number telling me what I was in violation of. It appears that if a certain number of profiles who don’t like you or are jealous of your profile, the ones you want nothing to with because your 18 and there in their 40s they can report it for no reason and Grindr blocks that account including your cellular number. It makes it so you can’t make a new account which is odd on why they need our number it’s not like it’s uses it for two step verification I think it’s a violation of privacy. I wanted to continue to talk to decent people that aren’t Grindr Karen’s or lurking pedophiles, which seems to be an important issue on this platform that Grindr fails to fix. This will be my last time using Grindr and if this review doesn’t get through to you all you have to ask yourself what is Grindr hiding that they don’t want others to see or know. I was bullied to the point others reported my profile for no reason because I wasn’t interested in them. An got victimized by them and Grindr. I’m waiting for a generic developers response!.Version: 7.19.0

Too much adsWe can see like 10 profiles then PAY 50$/month. Wayyy too much..Version: 7.18.0

TERRIBLE, TERRIBLE PEOPLELong story but essentially banned me for spam because I sent the same reply to literally 100s of unwanted dick pics I received after a pic change. Edit: you see how you get ‘developer response’ on at least some reviews on other companies products. Not Grindr, communication/transparency on their procedures is beneath Grindr. Edit: incredibly polite here on a public facing forum. As soon as I contact them about it they will no doubt be nothing but hostile if my previous experience is anything to go by. I shall report back afterwards..Version: 8.1.0

Poor performing AppI have had this for years and I must say I am very disappointed in the functionality in the last 3 months, slow, sluggish and since the last update major operating issues, I tap on a profile and goes to the very first profile and is half screen. Come on Grindr we are all paying for this service you need to get it sorted for your customers. Stop upgrading and adding new features you think will improve the users experience. I’m speaking for myself and most likely others STOP making changes!.Version: 7.18.0

Doesn’t show all the guys in the area!!My friend lives 5 km away. We’re both on grindr but we never come across online till the day we randomly hooked up offline and found out we’ve been in the same area for years and never seen each others profiles online!!!.Version: 7.20.1

Awful, awful support teamI’ve been off and on Grindr for several years now, it’s definitely gone downhill in the last 12 months. Their support team randomly ban profiles for no reason and offer no explanation as to why, blacklisting phone numbers and email addresses making it impossible to sign up again. I’ve been banned each time for no reason and no response from support in terms of explanation or resolution. Meanwhile, the app is increasingly full of fake profiles (which are ironically incredibly hard to report to their support team) and robots redirecting you to websites for ‘fun’. Oh, and it’s riddled with adverts every 2 minutes making it incredibly frustrating to use. Sure you could pay for it, but it’s money lost when you inevitably get banned and support neglect to reply to you or help out. They simply don’t care Someone needs to develop a better alternative to this, please!.Version: 6.36.1

Ok, if you can get used to how buggy it isConstantly needs updating, grid doesn’t work sometimes, a lot of spambots and fake profiles, there are always error messages and refresh messages. If you get used to that then it’s only the people on the app you need to worry about. That’s if you can even log on..Version: 7.17.2

Greedy BottomsI’ve never quite witnessed such an obnoxious display of greed. It used to be fairly fair, but the owners have clearly fully abused its popularity. Imagine reading that sentence but with 4 adverts popping up during. Cool, adverts make money so… oh sure well yeah there’s a subscription as well, which has shot up drastically but I guess annoying adverts are the push towards OH NO THATS NOT ENOUGH. There is now a second tier subscription so you can redirect your mortgage to gain the other ‘benefits’ they have deemed too valuable for those forking out the initial £17 a month or whatever it [advert] is [advert]..Version: 7.20.1

Great if you want a massageSo many massage services it’s actually getting ridiculous. Something has to be done to control this, it’s become so frequent that 9/10 I can now pic them out just from their profile pics. This is otherwise a great app for hookups, although there is a saying that people use - get on to never get off. A lot of time wasters, not Grindr’s fault though.Version: 7.1.0

“Discreet” is not a FilterIt’s an abuse of privilege. DownLow Bros have used and misused the Queer community for their own creeping, sneaking, lying, cheating ways. This lack of sexual respect for the Queer community is an effect of the poorly maintained & contained boundaries of the legal & illegal porn industry disgusting behaviors. Guys just want to show off their junk & that they like to cross dress on the low. Rather than being a man that stands by his word the men on these apps (JUST LIKE CRAIGSLIST personal sections) they have no repercussions or consequences for misusing the label of “LGBT friendly dating app” no this is not. It’s an app the cisgender rich white men built so they can creep on the low with each other and no one has to know. Advertising their spaces for glory 🕳🕳🕳🕳🕳 or 🔩 me in my car. No one has respect for themselves or the people they want to spray their juices all over. I’ve used this app all over California. San Diego, Sacramento, San Francisco, Palm Springs. All of the just DownLow Bros trying to get off “right now.” No talk, just pants down & see you around. 🤮 Grindr. Discreet is not a filter!!!!!!!! LGBTQIA — no “D” for discreet in our community or “DL” for DownLow. Go to your wife & kids & stop trying to creep with me while you’re supposed to be at work..Version: 7.22.3

Rough updateLatest update kills performance, adds sleazy fake profiles to encourage upgrading to paid. Free business advice: have a single tier of paid membership that includes all features. Charge 9.99/mo or 99/year. You will become profitable..Version: 7.17.1

Data Hog, freezes & Constantly CrashesI cannot believe how much data this app uses! Be careful if you're not on wifi. App regularly crashes and freezes for the last year, can't believe it's not fixed after all this time. My keyboard constantly crashes while chatting but it has never crashed on any other app. This app makes my phone run so hot!!.Version: 7.22.1

Loyal user from the begging till the end and this happensApp had few bugs over the years nothing to major I had same account for about 5 years no problems chatting to guys through the night as can’t sleep due to insomnia plus live in the middle of know where so bit of our side contact then 2 weeks ago at 4 am in the middle of talking to a friend half way access the country my the profile goes black and the message your profile has been suspended due to rule breaking So I email them to ask what is going on and apparently I had been trying to sale myself and sale drugs of my account which is a load of crap so I asked to see the allegations and some proof of me doing this to with I was told they do not have to show me anything or justify taking me off the site which had to br wrong and as a ultimate member you think they Would show me some evidence but from what I’ve been seeing they just seemed to be kicking quite a few pplL off for stupid reason and not giving any hint of evidence to show why if I’m wrong and did something wrong then fair play but to not even prove. It tthey blocking all paid members mid contracted and keeping the money wankers.Version: 6.36.1

Scams are tolerated. Illegal activity tolerated.Great app to score drugs or get scammed by a bot. Any real people are outnumbered by bots 10:1. What’s with all the masseurs or trans people wanting external validation site scam? How about all the people just advertising their onlyfans or insta? Or all the underage kids (yikes!). Or all the people who immediately ask for Kik messenger? Or all the sugar daddy seekers, or pay for meet people? Or the obvious url spam. And gify spam. Broken chats (STILL after years). Message delivery failures, no replies. Pay to remove ads and the still features don’t work. Solution. Add a more expensive price option with more features. Sorry, not worth my money or time. It doesn’t even let you flag an account for violation of terms. Apple has allowed Grindr to continue this facade and are complicit in this scammer platform..Version: 7.24.1

Banning Without Fair HearingAccount banned for no reason. No reason given. No conversation about why. Aren’t we supposed to be innocent until proven guilty? If accused of a crime surely you are entitled to know what it is before being given a punishment? And where is the chance to give our side of what clearly is usually a two-sided story. I have researched and found people banned for something as simple as not replying. I myself have been trying to help create a kinder (#kindr - where does that apply in arbitrary bans without recourse) by explaining to ignorant people that perhaps they should show kindness by responding or treating people with respect instead of abusive messages. And yet I get a ban. And I’m not the only one. Grindr wants to create a more “caring” community. Perhaps educate and help people to learn if they have broken some rule that they do not know about. Perhaps a little more engagement from customer services can help to change behaviour rather than just outright bans..Version: 7.13.0

Latest update issuesLatest update took me back out to sign in screen 1st time of use. Deleted all my messages and photos. Saved profiles still there fortunately. Shame you couldn’t have posted a notice to all users of this update to happen a week before. There seems to be no way to contact you other than writing a review. 14th May - I would have liked to say that my issues had been speedily resolved, but you just sent me a link to report them all over again. Why can’t you raise a repair ticket and sort out ? A touch more pro active from your side please..Version: 7.8.0

Disappointed with their business managementIt is understandable they need to make business. What is not understandable is that they are making business by giving the customer, every time a worse and worse experience with every update. Imagine if a restaurant applied the same technique, first they offer you this delicious dish, with cutlery, napkins, etc. Tomorrow you go there and for the dish you need to pay a subscription, and they take out the cutlery, you only receive napkins, etc. You don’t upsell by giving the customer a bad experience and making them feel you are desperate to rip them off. You upsell by giving a great experience and making them wanting more. The app has become too aggressive with ads, full of spam and now if you want to filter by age you have to do it in a range of 3 years. Absolutely ridiculous! If anyone knows about other app that competes with this one and does it better, please let me know. I’ll be more than happy to swap..Version: 8.1.1

Unlimited not worthyUnlimited too expensive.Version: 7.18.0

UpdatesEvery time you do updates there is a issue, since the last update was up load to my phone can not ever log on. How much do you test updates before uploading them?? Like not very much get your act together if you want people to pay for your service So now it been 5 days since dealing with customer support still no access to the service I have paid for. Customer support said the were fixing the issues as they were aware last email sent to them for update still no response great customer service I also would like to know what are they going to do with my paid service as it was fault I still do not have access??????. I bet there responds on here is contact customer support what a joke.Version: 7.0.0

Log out or be tracked.Check what data they use to track you before using !! Crazy. How many clicks to logout? The “online” button should also be the offline button. Ridiculously expensive. Super annoying when out on the road on crappy reception and being forced to upgrade to latest version before being able to use it. No, I won’t turn on auto updates..Version: 8.2.0

Better off free, beware of spamGlitchy app riddled with spam. Subscription way over priced for such a buggy app..Version: 7.18.0

Changes didn’t work properlyI would love to give a good review but currently the interface forces you to the first person on the list rather than the one you “clicked” on which can then mean scrolling through 20-30 profiles just to get to the person you want to message. Until this is fixed I can’t give it a good review as it is a major flaw..Version: 7.20.0

Grindr has gone right off the rails. 😢Like many others,I’ve been banned - with no explanation, no warning, no second chance, and no refund. They’ve just chucked me off and kept my money. If I’ve done something to offend anybody I’d prefer to know, and to give me the chance to Improve. I’m saddened, though not surprised, to see so many terrible reviews and people upset by similar Grindr bans right across social media. Like so many other things nowadays, nor do they make it easy to contact them and sort things out privately. Their communication is really not good. It’s such a shame, I’ve had such a good time with Grindr, but does seem to have gone really, really sour. PS - ah, they have now got back to me by email - saying that they’re not going to change anything, nor give me any reason, ‘for privacy and safety reasons’. 🤦‍♂️ ‘As this decision is final, we will not respond to further inquiries about your account.’ ☹️.Version: 7.15.1

My account got banned for no reason and Grindr support is nonexistentI went to a guys place 15 miles away and when I got there he had told me to “kms”, then proceeded to block me. I was obviously shocked so I decided to warn other by putting his user in my about me and warning others about him. The next day I had found out I had been blocked, I was confused and looked it up. There’s apparently no other way to get your account back unless you file an appeal, so I did. The Grindr support that reviewed my case didn’t care and told me the decision was final. So I just gave up on that account and tried to create a new account but as soon as I was down creating the account, it would say the account was banned. I’ve tried deleting the app, restarting my phone, trying different ways to create a new account, you name it I’ve tried it. All to no avail. I proceeded to reach out to Grindr support team once again but they again told me they couldn’t do anything and pretty much dismissed my problem. I had been getting tired of the app for a while but that just did it for me. What got me was how unhelpful the “support” team was, and how they literally didn’t care about what I had to say or anything. This was two weeks ago and I have not found a solution to my problem and a member of the support team even told me they will not respond to any of my further emails..Version: 8.3.0

Awful customer serviceI haven’t personally been banned (yet) but I know of many other people who have been permanently banned without any reason or way to dispute this..Version: 7.2.0

Worst appThis app takes free ad-supported to a ridiculous level. Every interaction or action tried (view, block, message) is met with a 30 second ad. Can’t even say hey to someone without wasting 2 minutes on ads. The app doesn’t even function properly anyway. What a waste of time UPDATE: I don’t need a stupid response telling me what ads are for. That’s nonsensical. The point is the inundating and sheer volume. It just makes sense that this app is so bad seeing as the developers can’t even tell what the point of my feedback was..Version: 7.22.3

Totally rubbish and a rip offWhat a waste at Christmas I was offered a month half price but what did that get me the ability to see more people and to see a few of the members that had checked out my profile. Why does an app like Grindr need different levels of membership and who on earth would pay over $ 50 for one month of unlimited membership.. get real make it dirt cheap and offer more then people might part with their cash. Grindr is dying rubbish. You will never get another cent out of me again..Version: 7.24.1

Not good - rip-off.So many problems. Age restriction doesn't seem to work; still get messages from outside my settings. I keep getting messages from people even though I set it to offline. It's counter-intuitive having to go back to who's online just to read your messages. Needs to be a setting to see only guys who are online now. And please ban all the guys who insist on posting pics with their female friends!.Version: 1.6.13

People using my photos AGAINIt’s happened a few time on this site to where it was brought to my attention that a user was using my photos. Im not even on this site and I haven’t been for years. They do nothing for verification and those using my photos were harassing other users. This is troubling especially in contrast to the work that I do. In the past I have come to realize that, If you use this app, expect to meet those with fake profiles and those that solicit money for sex. Next time I will have to take legal action against the app for defamation if they continue to allow the use of my copyrighted photos. Such apps should not be allowed on the App Store. On all personal sites, no one should be allowed to troll with no photo, no info, or at least with out verification. If these sites used verification, it will end fake users and identity theft. Discretion defeats the purpose on this site and catering to those of discretion causes way more problems then the disallowing of it. It’s a personals site, stop allowing those that hide and watch the app soar..Version: 7.21.0

Full of spammersHorrible! Abide by every rule. Never done anything except be nice. And get banned right after telling a ‘sugar daddy’ who wants to do some bitcoin favours that I reported him to crime stoppers. This app is full of human traffickers and spammers. You get reprimanded for standing up to both..Version: 6.36.1

No customer service!After more years than I care to admit, and having probably paid hundreds of dollars for the unlimited membership I was banned this last week for suspicion that I was underage. Clearly, as a 44 year old man, I am not underage. I followed all the steps listed to appeal the ban, and yet not a single email from Grindr to acknowledge that I had submitted the appropriate age verification documents, nor a reversal of the ban. What’s the point of paying for a service where it’s clear that customer service is of absolutely no importance to them? How hard is it to treat your paying customers with respect by following through? What’s the point of claiming to offer an appeals process if the appeal never gets acknowledged or righted? Can’t express to you enough how disappointed I am in a company who has no problem billing for their service but then offers so little back to its customers!.Version: 6.37.0

Ads“Ads help keep grindr free” If true then why ask me to pay for premium service to access all your amazing features? If ads keep free shouldn't all features be free? Including the premium ones..Version: 7.20.0

AverageUsed to be better. Heaps of issues..Version: 6.36.1

Server or app issuesI can see that the introduction of new features are good in theory. They seem like useful or good things to add! The problem lies that so often the updates reverse changes and the UI. Don’t have focus groups live in production. Now the real issue with the current version is that the grid itself is glitchy when scrolling up; it will flicker through different areas of profiles. Only force-closing app will temporarily remedy. Seems multiple bugs in the app. Server-side, the distance tracking doesn’t always update after pulling to refresh. Earlier last week it wasn’t even able to load Nearby. Having paid for Xtra makes me annoyed that they’ll have continuous issues and I haven’t seen an app update to try to remedy some of these things..Version: 7.16.1

Not working too well on iPhoneLatest update is worse than the last. Free version only let’s you see some 30 profiles and beyond that it shows profiles some 20,000 kms away. I don’t think its worth taking a subscription if they can’t get this app working properly. The tap function is a pain, even turning off notifications doesn’t work. Spam is a huge put-off and to add insult to injury, after reporting spam you also get hit by some long advertising. I’ve opted for another popular app which doesn’t spam with a massive amount of adverts and isn’t constantly trying to get you to sign up. One advert when you login and that’s it. I’m finding it easier to meet guys as face photos are mandatory and no spam!!.Version: 7.16.1

Useless, full of escorts, spam profiles and pics collectorsI used to pay for subscription until today. For making this app worse than few years ago ( taps, new faces, all the crap) they are asking me to pay almost 50% more a month!!! Really, guys? What you guys are thinking? Who had this idea? More than that, my subscription included today’s date 18th of March. But they didnt care anymore so they downgraded me a day before. Shame on you! I will never pay again for this app! And I am sure that other guys will do the same..Version: 7.16.0

So expensive with many ad botsYou pay for ad free and then you get messages from ad bots non-stop..Version: 7.18.0

UselessRefused support from support team. I have been personally targeted by users of the app who wanted me removed with little to no valid reason because i chose not to sleep with them based on their scum screen shotted pictures that looked like it was from a 70s porno magazine. I have NOT violated your terms and conditions and somehow spam accounts, prostitutes, drug users, married, lying, cheating men and child predators are allowed. How is this acceptable? Please un ban me as i have not violated your conditions. This is discriminatory treatment and its legally considered as harassment. I have contacted my lawyer and you will receive a case in the coming days. As i have done nothing wrong, i have been wrongfully suspended and ignored. Do. NOT download grindr. It is not worth your time..Version: 7.15.1

ReviewOverall using Grindr is ok. Spamming msgs is unbelievable, the amount of daily spam msgs is getting outta control.Version: 7.0.1

SpamA lot of spammers to login to certain fake website and telling that it is safe because they don’t feel safe if you don’t register in that website and lot of fake sugar daddies to get your phone number or PayPal info If you received any thing like this block him there is no point to report the cycle continues...Version: 7.20.1

Unable to synchronize chats across devicesMy partner and I used the paid membership for about a month. A key feature it misses, which is elemental for us, is the ability to have all chats loaded automatically on both devices. Even if we manual backup and restore chats, the history won’t appear on all devices. What’s being texted on one device remains on just that device or perhaps on the secondary device that’s used for the same person with the same Apple ID (e.g. my iPad but not on my partner’s iPhone). Because of that, chats are not fluent; in fact, ends up being very annoying and the third person on the chat tends to be really confused. Such feature is offered on most (if not all) other dating apps we have tried. We ended up canceling our membership. Will consider Grindr once this issue has being fixed..Version: 7.9.0

More ad than appEvery update brings more ads and no added function. every time a new feature is added it reduces the usability by just being another tab that can house ads. and the ads are evermore intrusive. NO ad should be able to open a separate app on my phone. also why do we need to see who has viewed us? just so we can reject people without ever having to interact? seriously tho. give all the advertisers their money back and strip grindr back to the way it was in the first few years. if you don't plan to improve it why spend money on “developing” it?.Version: 8.2.0

Wasted potentialI’ve been using this app for a year and it has worked in getting dates its just very hard like because i have to sift through all the people who are hundreds of miles away just to find one thats close to me like the ratio of not far to way too far has to be like 1:15 that’s terrible and there’s no way to stop it because unlike every other dating app grindr doesn’t have a distance limit you can set, and the dumbest thing that always experience when using this app is when I use explore and use my location or a place 20 minutes away profiles show up but most if not all end up being hundreds of miles away, this is so frustrating and really infuriating because such a big problem can be fixed with such a simple solution just add a distance filter to the plethora of other ones that are there and this app would probably be better than every other dating app, but I know that grindr is never gonna fix this issue so honestly it’s just a waste of time ninety percent of the time..Version: 7.18.0

Failed BannedI have been a user for a month and i was banned for no reason, i’m 19 this app is being dumb.Version: 7.21.0

App was good until this recent updateThe app was pretty good before the new changes to the XTRA and Unlimited subscriptions. The major reason why I purchased XTRA was so I can find people of interest who fit my filter searches and be able to look for people a little more outside my area. Now it seems that I am unable to communicate with people of interests if they exceeds the radius I am searching for (either that or the number of profiles XTRA members can view and interact with). It seems silly that this feature was removed from a mid-tier subscription and bumped to a more expensive subscription. I was perfectly content with purchasing XTRA for the price point with that feature but now it seems that we are paying the same amount while losing features. Unfortunately, since this was the primary reason why I purchased XTRA in the first place, I may have to drop this subscription and look for alternative apps..Version: 7.17.2

BEWARE! BANNED AFTER PAYING SUBSCRIPTION WASTE OF MONEY!BANNED shortly after paying for extremely expensive subscription!!! After use this app on an off randomly for about five years last week I decided to pay for a subscription and what do you know as soon as they take the money from my account I get banned without any explanations. SCAM SCAM SCAM. WASTE OF MONEY! This app is SOOO OLD Endless advertising pop ups! Even with sound off or phone on silent you get videos of advertising popping up full blast! NOT DISCREET! ENDLESS ads only minutes apart. App is barley usable. SAME adds over and Over and over. This application runs your battery into the ground does not function correctly as advertised EVEN AFTER PAYING unreliable and VERY BASIC & OLD Not to mention being harassed by seniors endlessly and drug dealers, Old app for old people..Version: 6.36.1

Don't Pay for a buggy appI've never paid for a dating app before. A couple months ago, I decided to give a few a try. While most of them have been great, paid grindr is actually worse than the free version. You consistently have to force close the app for some of the extra features to work (the recently viewed tab for instance). The paid version has a message search feature. This has never, ever worked. In fact, it's crashed the app every time I've ever tried to use it. I don't bother anymore. I recently opened the app and found that the interface had reverted to the free version, as if I had cancelled my subscription (I hadn't). This is the second time this has happened. The worst part? I've opened tickets about most of these issues. They've never fixed any of them after multiple app updates. They just tell you to force close the app, or delete and re-download it. Anyway, I'll be cancelling my subscription soon, and I wouldn't recommend the paid version to others. You're just paying for a buggy app where the free version is much more stable..Version: 7.2.0

DangerousI’ve had someone use my photos for about a year and each time I reported them and reached out to support the profile would take days to be taken down. That profile also unknowingly harassed some of my direct reports from work which made for a very awkward conversation - something I never thought I’d have to deal with as a manager. Additionally, they actually offer zero support in terms of preventing this type of behavior. I ended up hopping off the app hoping they’d get bored but they persisted. There is no verified status (tinder has), and no internal system that tracks similar photos being uploaded by other users. It’s actually quite funny that when you post a photo you have a period of waiting where it needs to be approved. Why aren’t people caught at this stage for using someone else’s photos? At a bare minimum if you’re charging that much for ultimate - you need to include some safety features. Ideally, incorporate safety for all users. App works as intended, but is extremely unsafe to use. There is nothing stopping someone from creating a fake profile using your photos and ruining your reputation..Version: 7.2.0

Security risk caused banThis apps support and security are abysmal. My profile was hacked by their lack of security allowing someone to reset my password. Support simply banned me after I was hacked and was no help in me recovering profile and they didn’t even believe that I was hacked until weeks of emails. They just said I know it was you. I lost that account snd had to make a new one but they did not delete the hacked profile. This app is full of scam artists snd drug dealers they do nothing about. The scams are run by the support staff themselves. That’s how they never get banned. My new account was banned for absolutely nothing. I’ve sent three emails which they’ve ignored and filled out the form in support to have ban lifted but all they did was resend a link for me to fill out the same form. So obviously support is just AI software and not a real human. I read online that Grindr net profit from New York City alone is enough to keep the company afloat so obviously why should they care about quality control and keeping customers happy..Version: 6.37.0

Destroys your phoneI have an iPhone 13 and their latest updates have (like many others have already reported for WEEKS) destroyed my phone. Overheating, unresponsive screen and keyboard even after leaving the app, sometimes you need to restart your phone …. I already contacted their customer service. Not only are they unhelpful but they also ask for a recording of when the problem occurs, completely disregarding data privacy and the other numerous reviews highlighting these same issues. Same feedback regarding the ads, it’s obnoxious that you pretend to need THIS MANY ads -that force us to be redirected to a download page on the app store- to offer a (terrible) free service. Free? Yeah but it’s pretty bad. Location is often unreliable. You got rid of the ethnicity filter supposedly to support BLM but as an African man I can tell you this is very inconvenient as this filter allowed me to speak to people from my community and avoid racists …. Too many escorts, drug dealers/users (“hnh” still not banned but the word “massage” is … go figure), constant bots, people who take screenshots and then blackmail you (unlimited expiring pictures should be free like Scruff does) ... and y’all don’t care. You think your users should PAY to use your app SAFELY. Your pricing and 2 tier subscription system is abusive and a complete rip-off..Version: 7.22.1

Not goodBanned me for nothing !! I hate this application…. Too much stupidity in this world..Version: 7.13.0

Banned without any reason!I been recently banned without any reason. Even my picture was not nudity it was approved by moderators. I had face mask on my face and a cap barely you could see my eyes. I was reported from another profiles as a fake profile CUZ I didn’t reply them back or just ignored them because I didn’t like any of those guys. So i got reported as fake profile and was Banned. I contact guy name Alex from Grinder he was rude, touched situation unprofessional. Asked me taking a picture holding on my face. I said on picture you don’t see my face how you can confirm if send my pic or someone else holding that note?! He couldn’t find any answer just kept trying to say that a procedure . So if bunch of stupid guys reported your profile as a fake account because of you didn’t like them or they are not your type to hang out Grinder consider that and will be ban you without any notice!!.Version: 7.4.0

Glitches galore!I’ve been using Grindr for years but this latest update is by far the worst user experience I’ve encountered using the platform. Whenever I refresh the app it doesn’t show the latest people on the grid and when I’m in a different location it continues to show those from my previous location. To rectify this I need to “kill” the app and start it afresh for it to load the correct info. Hope this can be fixed soon..Version: 7.16.1

Take their position for grantedYou can tell this app is number one from the number of bugs they don’t bother (and don’t have) to repair. Spam takes up all the bandwidth, profiles don’t load and then … crash! Use Scruff..Version: 7.19.0

All the reviews are fake!Edit!!!!! I have been reporting fake accounts, I talked to one account and they seemed fake but sent a video showing they was “real”. They send their location and their address. and right when I show up I knock and it was an old couple who said no one young lived there and when I got back on the app it was a fake account asking for a steam pay account. This account stayed up for 6 days before being taken down!!! Someone needs to be taking the owners of grindr to court for this stuff!! This app is FULL of fake accounts, when they are reported NOTHING happens to them! At all. They upload blurry photos they got off google and then they will tag a location asking for gift cards or credit card info, others will say “tired of this app go here and enjoy” and there’s about 2 of those messages a day. So aside from the HORRIBLE amount of spam and scammers they OVERRRRR charge for a monthly membership..I’m sorry...$20 a month to see who’s 10+ miles away...? Or $20 a month to see who is a top or bottom..like really...? You can buy a Netflix membership for cheaper then they charge just for a few things. (100% not worth that price.) This app is by far one of the worst “dating” or “hookups” app I’ve ever seen. They’re nothing but money hungry and they do not care that their users are being scammed and used..Version: 7.19.0

Garbage App - BannedAfter being user for five years, often on I decided to pay a full year subscription which expires March 2021, for no just cause a reason explain to me they just simply banned my account and my device. In order to reactivate I had to write a PhD explanation asking why I was banned. In the end there was no reply back from grindr, they have full control, you have no control. I wanted a credit but no credit was given. I hope grindr sinks into the abyss , along with his people..Version: 6.36.1

Bad app, even worse customer service.I was recently banned without being given a reason when I contacted customer support. Not only was my profile banned but both devices I used to login were both banned in their system as well, so I can’t create a new profile even if I wanted to. I know for a fact I didn’t do anything that warranted a device ban. I’ve seen a lot of other trans people mention being banned for no reason other than for being trans and it really sickens me to think that a business like grindr, which is supposed to be inclusive to the LGBTQ community is being prejudiced against some of their customers. Who are these employees that are banning these profiles? Also, I contacted customer support multiple times and didn’t even get a response until a month and a half later. At least they apologized for that part. There seems to be no accountability or answers for unwarranted bans from their employees. I will be contacting the Better Business bureau..Version: 7.3.1

Please amendI appreciate that this is a hookup app but it really contributes to making gay culture so toxic. The app is littered by fake sugar daddies trying to scam you at every turn. It provides no protection for innocent (normally underaged) guys from being preyed on by creepy older men. Please allow there to be a feature where you can stop older guys from messaging you if you want . I understand guys below 18 shouldn’t be on the app but they are going to be on here anyway, so you might as well have protection in place. Please consider this..Version: 6.36.1

ReviewExpensive.Version: 7.14.0

Banned wrongfullyI’ve been banned wrongfully. I’ve tried to contact Grindr about me being banned and got the same message on my phone I’ve been banned with no explanation. I’ve tried to make a different email account and tried to sign in, I can’t. I’ve tried to appeal my ban and nothing has been resolved..Version: 7.17.2

Price raiseARE YOU INSANE??? Price for three months is going from 29.99cad to 49.99cad?? I definitely unsubscribe and I’m chocked !.Version: 7.20.1

Crashed againCrashed for the 2nd time in less than a week, and I lost all my chats again. Makes using it feel Sisyphean, especially when I live in the middle of a busy city so it’s like impossible to find the people I chat with again if they’re more than 500m away. At least it seems from these other reviews that it’s not just me having this problem…fix it pls!.Version: 8.4.1

Great but not that much!!!This is a great app in many aspects. However, the older versions used to be more reliable. After iOS 5 update, most of the messages gets lost completely. Or, one other thing is that the app crashes regularly. When you try to write a long message, it gets so slow. Transition from vertical to horizontal or vice versa is very jerky. One other thing is that time stamps of the received messages are wrong most of the time. There are plenty of other things as well. The older version was so great. I hope to receive a proper update as soon as possible..Version: 1.6.6

Very poor serviceThe iPhone app looks good till you actually start using it. After being in a conversation for a while the messaging system slows down to a level that makes it impossible to use. This seems to happen on such a regular basis that I have begun to wonder whether there’s a rogue administrator making mischief. The system for contacting customer services is atrocious to say the least, with no direct link on the app. To get a contact Email you have to web search. For a company to treat paying customers like this is disgusting..Version: 7.8.0

Awful appThis app is garbage & have to pay for membership to block more people is absurd & wrong some psycho could be harassing you & you can’t block them,the mass amount of ads & constant harassing ads for membership are relentless,To bad there’s no good alternative but eventually Grindr will fade away into The abyss,trash reporting system every update seems to just make the app worse & of course this freedom of expression on here is non existent you can’t be who u want to be. customer service is trash you contact them they give you the same answers as anyone else,just a cash grab membership system,this app should be banned from the App Store.Version: 7.18.0

Seems to be much worse.Used to chat with this & have the odd message go missing now it seems to happen most of the time. Often I get notifications of messages then when I go to check them they have gone. Sometimes the messages appear the next time I sign back in but more than often not. Gets frustrating asking what someone just said again & again. Would be great if the Grindr people can sort out these issues..Version: 1.7.13

CrashesThat is horrible, not enough the advertising that there was already before the last update, now after this last update, any first action you take ends up in an annoying advertising blank window that never vanishes even after 30 seconds so you become blocked to use the app anymore. Even after you restart the app, after your first action the blank window appears and you are again blocked to do anything. The last update says that bugs were fixed but for me, they were added. It is unacceptable and unbelievable..Version: 5.11.0

Ruined by incognitoIncognito - in which users can avoid showing themselves as being online. The result: they can’t be sized up by anyone else, unless they approach or view someone who isn’t incognito, and even then, only that small proportion of visible ones can ever see them. As the proportion using incognito increases - and I reckon that proportionn is pretty high in my region - the app become pointless. An ever increasing number of the most desirable guys are invisible. But the invisible ones, those who use incognito, may just as well not bother to use the app, because those invisible ones can never ever see other invisible ones. How to ruin a dating app: allow 'incognito'. Congrats to you, Grindr. Your shortsightedness has achieved the ruination of your own app..Version: 7.24.1

Bad verification cannot get account backI signed up for Grindr under the unlimited membership and mistyped my email address. Since Grindr does phone verification and also does not send a welcome email, instead of verifying email address and then phone, I was never aware of my mistake. Now I am locked out of my account and I have sent them my photo I’d and my profile pictures and they are not able to restore my account to me after 3 support tickets. I will be talking to the attorney general. I sent in my pictures and my drivers license and they say I can’t have my account unless I know the email address. Why can’t you use the phone that I verified it with. If you can’t give me my account with my own pictures then what hope is there. I called the company and left a detailed message. The system is flawed for sure. It needs to verify your email and your phone instead of just phone. If you sign up make sure you type in and screenshot it what email address you used otherwise if you lose it you are likely screwed..Version: 7.0.0

Membership is a Waste of moneyWas being temped since long time to have a membership with them and after finally doing it . I discover that it is a waste of money . Otherwise u go for the platinum one, which is crazy expensive !!!! Being a member allows u to just see more profiles and use the filter. That’s all . U can’t see who saw ur profile or even unsend messages . Rip off money . I don’t recommend it, otherwise u can afford the platinum one and good luck.Version: 7.17.2

App is garbage, iCloud backup not workingBeyond all the issues with bots, trolls and data theft by the company. I am unable to restore my iCloud chat backup. For the longest time I was actually unable to even load the app it just kept crashing. So I got an idea that eh what would I lose if I uninstall it? I got my iCloud backup. Well apparently something changed with the app that my iCloud doesn’t recognize it as the same app I made a backup from. It instead thinks its a different app entirely. When I check my app history it does indeed show I have downloaded 2 different apps from the app store. My guess is the people at Grindr were tired of trying to fix the bugs that prevented it from working with iOS 14.x and just rebuilt the app in iOS 14.x. But then Apple issued it a different ID that doesn’t match the previous one. Fix it!! I got hundreds of chats and photos in that backup that I want back!.Version: 6.37.0

The recent updates have completely ruined the app!The recent update has completely ruined the app and it’s completely unfunctionable now! It’s very slow and just crashes every five minutes and it takes about 10 minutes to send a message! It won’t load peoples profiles properly as soon as I click on a profile it takes me straight back up to the top of the screen and I have to go through the profiles individually to the particular person I want to message! It’s ridiculous and not to mention how many ads you have it’s so unnecessary and irritating! I’ve been using this app for 8 years and it’s never been this bad!.Version: 7.18.0

From bad to worseI’ve had Grindr on and off for years but, after recent updates, it’s become unusable and I’m looking for an alternative. The worst problem is, as others have said, the app causes my phone to stop working. The touchscreen, and sometimes home button, becomes unresponsive. If I can’t close the app, I have to restart my phone. An app this unstable really shouldn’t be in the App Store. Adds are the other issue. Using the free app, I expect adds. Over the years adds on Grindr have sometimes been barely noticeable and sometimes a pain in the **** but they’ve never been as frequent and intrusive as now. Not only do adds always seem to pop up at the worst moment, such as when responding to a tap or message, but they’re timed and then force you to go to a download page. And that’s the ones that work. There are some I can only get rid of by closing Grindr. Grindr is, surely, still the market leader in dating/hook up apps. Yet it seems determined to lose this position. It’s like it knows its days are numbered and is trying to grab as much money as possible before the shutters come down. I can’t see any other reason for making the free app so unappealing while hiking the prices of the paid for versions..Version: 7.22.1

Too many ads/forced updatesFar too many ads now, stop the whole screen and forces you to watch them Recent T&C’s basically want your first born child and constant forced updates that have lots of bugs. each update now won’t let you use the app unless you download the newest version and again confirm to the complete loss of privacy. Can’t even log in to delete my profile!! I actually now hate this app and developers.Version: 6.33.0

HorribleI have been using this app for several years for what this app is used for. Then on the day I decide to purchase a one month membership to get the Xtra features I was banned without notice. I thought it to be a technical glitch so I reached out to the support for them and asked for reasons on the ban and they said all I have todo is appeal the ban. I went a week without word back, and reached out again and again. Then I received a email back that only said that I now have a lifetime ban and that I’m screwed because I purchased it, but better cancel my subscription or they will keep billing me. The only thing they said why I was banned was because of community guidelines. I asked for clarification on what I violated because I had no nudity, no foul language, no in appropriate speech, and as a person I don’t talk bad about other people. This is a horrible app, if you are doing what you are supposed to be doing. And they are no help in trying to rectify the situation. The language that they used in there correspondence with me makes me feel like I am a bad person, and being punished for something that never happened. I have been warned about random people getting banned for no reason then get excommunicated for absolutely no reason. Shame on the company Grindr, Inc. same on what you do to loyal customers and I hope this prevents you from marking any money off of your next victim. The essential stole from me and now won’t tell me why. ABSOLUTELY HORRIBLE!!!!!!.Version: 7.15.1

Free trial instantly became cost!I allowed the free trial that was offered to see what the fuss was about, don’t get me wrong it was alright but the fact I now can’t cancel it and it has charged me has made me mad! I would like the “xtra” to stop but there doesn’t seem to be a way to actually remove this feature/cost and I would rather not have to delete the account and start again as have meet some awesome people that are “favourites” and have long message chains so would appreciate the removal of the xtra and just go back to normal!.Version: 4.3.0

Not worth itA lot of functions you’d expect from typical dating apps are not available unless you pay a heap of money for a subscription. The amount of ads is astonishing, and not to mention the endless banning of accounts. I have never once violated a guideline yet somehow, people who may have reported me (for not wanting to hookup with them), gets believed with no questions asked. Definitely a hassle to use, not to mention completely drains your battery like no other..Version: 7.0.0

Annoying adsA Lots of annoying ads that i will never ever use 🤨.Version: 7.12.1

What privacy?Holy crap have you read Grindr‘s privacy policy? There is no freaking way I will ever use this app again. Shame on Grindr for collecting so much personal information from their users and selling it to all sorts of third-parties. You’re giving away far too much information boys..Version: 7.15.1

Buggy and slowSince I’ve been on the app, it’s pretty much always had issues but nothing I’ve ever felt the need to write a review for. I’m using the app on latest iPhone and iOS. My phone starts to get very slow and has huge delays in responses whenever I go to type a message. It’ll freeze halfway through, still picking up input, but doesn’t show on the screen. After that starts happening, everything in the app starts to get very slow: scrolling etc. I’ll try to swipe to my home screen or swipe to close the app and even that gets very slow to the point where my phone will lock more than 5 seconds after I press the lock button. I felt the need to explain because the experience in the app needs work and it shouldn’t carry outside of the app and into my phones user face..Version: 8.4.1

Overpriced, Unsafe, Buggy, and abhorrently MonopolizedSo let’s get this straight (lol). You want me to pay $30 every month for an app that continues to produce underwhelming results? Your app constantly fails to update, unblocks people that I have blocked, can’t accurately update to show if someone is online or not, is overridden with fake, spam, and bot accounts, has all key features hidden behind a paywall, and you took away the option to watch ads to view more profiles… all while still continuing to show/push intrusive and overwhelming ads. Not to mention the type of people this app attracts in the community. On top of everything listed above you need to work on the inclusion of all members of our community. This app is a joke, the only reason I continue to use it (more so forced) is because it is the only app people in my area are on. #DoBetter!.Version: 7.16.1

Grindr is grinding itself awayGrindr go ahead and chew your own leg off. You are eating away at your product and customer base and goodwill. You should never have sold out, that’s when you went downhill. Foremost the price. Y’all lost your minds when you thought people would pay your original price for “unlimited”. You squandered those of us who had been paying for “Xtra” on that. I’d go with $99/year but even that is grossly pushing it and forget that $150+ mess you keep angling for. Connection has been better lately but messages are still hit & miss coming through at times. Like how long now have we had instant messaging? Other apps seem to have conquered it a decade ago but you’re still working on it. Also the catfish and the bots on there are out of control but you won’t let people verify themselves and reflect that confirmation in their profiles. Identity and data theft is rampant. The negatives are outweighing the positives lately and you seem perfectly fine with that. Just keep grinding away at yourself..Version: 6.36.1

Useless filtersApp still not great since you removed ethnicity filter, so first let me say, I’m white but don’t find white guys attractive. Yes am self racist. In the past I could choose all but white and actually see people I would be attracted to. Now it’s a wall of white, scrolled through 150 profiles today and found 5 people who were not white, that can’t be right live in the centre of a big city that’s very diverse. By trying to stop discrimination by people blocking certain groups you’ve actually made POC less visible, so that seems like a a massive fail..Version: 7.24.1

Grindr must endYou see one profile Ad. You scroll twice Ad. Any action you take Ad. I get it! This works bc of the Ads, but you guys have abuuuuseed with theses omg How come we haven’t migrated to others apps, this one is $h!t, not always been like that, but it has been crap since a while.Version: 7.15.2

Completely freezing iPhone at times since recent updateSince the recent iOS update and Grindr version update, the app frequently freezes your phone completely. To the extent that you can’t even close the app down and return to your iPhone Home Screen. It eventually unfreezes after some time, but not great if you’re scrolling through graphic profile pics in a public place and can’t close it down! On a positive note, they seem to have reduced the number of scam accounts- they’re still there, but less of them..Version: 7.21.0

Gay Conservatives won’t welcomeThis app runs by the far left brain washed people , so any of you are politically incorrect and not obeying their leftists terms and conditions , Grindr would ban your account without and explanation or warning . There is no such thing as free speech , democracy exist on this app , Grindr had no respect for the western culture , values too busy suppose there cult of Islam to thank Muslims for killing homosexuals and too busy changing our tradition rainbow flag to blank and brown for thugs lives matter . This leftists plant forms are the embarrassment for gay communities ..Version: 7.9.0

Not usableThe free version is barely even usable….Version: 7.20.1

The worst app available!This is literally the worst developed app period, making a profit off of lonely gay men just trying to meet others and forcing them to pay to talk to people (at least that’s what it’s come to with the amount of ads you have) oh and let’s not forget about the pedo creators and employees that work for the app. literally a hot pile of garbage.Version: 7.16.1

Gone down the toilet…My biggest gripe with the app is using it on public WiFi networks. It either can’t connect, doesn’t send messages, or doesn’t load messages, like 95% of the time. Granted I’m aware network admins can block certain apps, developers at Grindr should be making ways to bypass these things a priority if not only to keep users using the app….. the other extremely big issue is the double ads that crash the app, or redirect me to the App Store without any opting out or ignore option at all. Essentially your ads hijack and potentially redirect my device to unknown and potentially hazardous locations on the web that I don’t necessarily want it to go to. Not to mention the. Vulnerabilities that are exposed when this is executed. I’ll change my star rating when the developers address and correct the poor money driven “features” and give the experience back to the consumer where it belongs..Version: 7.21.0

Get paid version or uninstallIt’s just as useful as Grindr has always been, but now it’s just not worth how many ads one has to deal with to use the app. When I log in, I can look at one thing before I get an ad... NEWS FLASH: this app is meant to be used by checking in often. If I am just opening the app to check the area around me quickly, why would I be okay with having to watch a Candy Crush ad for any amount of time? Banner ads and these extremely numerous pop-ups are not the end of it. The user gets notification that someone sent you a message? No— there’s an ad in your inbox. Or two. Or three sometimes. Literally sometimes I have three unread messages in my inbox, I get so excited, and then I open the app and it’s three ads. PLUS if I want to delete any of those “messages” it might trigger a pop-up ad. Honestly the app just pisses me off when it forces me to watch an ad in the first five seconds of opening the app. Usually it puts me off to where I won’t open the app again for a while. Sometimes I have messages built up for days because the ads only let me read one message at a time. My advice, it’s only worth it if you pay for it these days. What’s happened to you, Grindr? Are you guys not making enough money?.Version: 7.6.0

Gotta love GI have used many apps for gay dating and although not a lot of dating to be had here but certainly can’t complain, I’ve met some really neat guys and I see some on a regular basis. My world has opened up since finding this app.Version: 7.3.1

It could be much betterToo many adverts Racism Ageism Blocked profiles re appear Scammers Money boys No authentic follow up App obviously only cares abt money Poor maintenance.Version: 8.2.0

Getting spammed by unlimited pop up after purchaseAfter I purchased unlimited I am getting spammed by a message asking me if I like unlimited. It has either a Thumbs Up or an X. If I click the thumbs up it doesn’t go away. Since it pops up every time I open the app I’m giving it a -10 star. I wish there was a way to request a refund as the purpose of paying is NOT TO BE SPAMMED by the app on ads. this is a minus -10 stars.Version: 7.15.1

Excessive data accessWith Apple’s new detail on what data each app is using has brought about a necessary light being shone on every app and as a result, it makes me question why they need access to soooooo much. Why do they need access to my health and fitness data (it doesn’t pull that data into the app and doesn’t write any health and fitness data to my phone)?! Why does it need access to my emails and text messages for app functionality? It has nothing to do with it! Why does it need access to my search history (outside of Grindr)? None of this is needed for the app to work... really makes me question how much data they have access to and whether I should continue using it. I’m an Unlimited member and I can not see any reason for any of this. Think they need to explain/justify this!.Version: 6.37.0

This app just gets worse with every updateBetween all the glitches and the ad pop ups that redirect you to another site and the spam messages I dunno how grindr is still around. I click on a profile and it takes me to another. Nothing works even some of the adds crash the app. Maybe they should get some real developers or at least beta test before an update. I dunno why I punish myself with this app..Version: 7.18.0

This App Constantly CrashesGood for meeting people... if you have the patience of a saint to persevere with the app frequently crashing and shutting down. When restarting, some messages seem to have vanished and old notifications reappear. The latest version of the app 7.2.0 is even slower and also doesn’t seem to work if I have more than two other apps open on my phone at the same time. Historically the developers are incredibly slow in rectifying issues; don’t be fooled by their claims of bug fixes and performance improvements. Very poor and sub-standard for 2021, especially in comparison to the majority of apps..Version: 7.2.0

Needs To Review It’s ModeratorsConstantly seeing approved profiles with front and back nudity and sex acts on the public profile images, profiles stating an underage status through insinuation. Used to report these, then most of these, now it’s “what’s the point?” Many times they’re not banned or the image isn’t removed. And if it isn’t this, it’s users looking for this drug or that one. Badly moderated app. Surprised it’s allowed on the App Store in this state of affairs. Add to this that there is no verification system. There are spam profiles, catfish profiles, profiles looking to steal your photos. I have found another user constantly contacting people that know me through the app using my photos. He’s done it multiple times with multiple accounts. There is no security or any reasonable protection from repeat-offense users with mal intent on this app unless you just don’t use it. Won’t be surprised if it becomes the next Craigslist personals..Version: 7.22.2

Worst app everFull of scammers and profiles. Run by complete idiots.Version: 7.19.0

Why do I use this anymore?It’s slow and glitchy. So full of bots that send spam. The ads are plentiful and obnoxious unless you pay and the memberships are not worth their insane prices..Version: 7.18.0

Expensive app for bugs and incompetent supportThe monthly fee is expensive and doesn’t justify the product. The app is constantly bugged, freezes up, doesn’t load properly. Repeatedly need to shut down, clear cache, and restart app to try to get it to work. Constantly receive messages from fake profiles advertising websites. Terrible user experience! Don’t bother using Grindr!.Version: 7.16.1

So many fake profiles!The amount of daily, repetitive messages from different accounts makes you wonder whether the team at Grindr gave up trying to root these scams out or whether they’ve built this traffic into their business model. It’s particularly apparent in smaller cities. Grindr needs to improve its account verification process and do better to pick up on scam messages before they are delivered to actual users. It ruins what is otherwise a fun social app....Version: 6.36.1

The most buggy app out thereSince Grindr has gone crazy with ad placement it constantly crashes, freezes, clogs, jams, and then crashes my actual phone. I’ve tried everything, clear cache every 5 minutes, delete and reload app, which of course deletes all history. Every update they release says ‘improvements with less bugs’.. Actually all the updates do is ad more advertising, which makes the performance worse and worse. Here’s an idea Grindr: rather than destroy your user experience with ads, make subscriptions cheap enough for everyone to pay. Of course that would go against the greed that Grindr has come to show in recent years. Support is useless. They tell me: ‘send a screen recording’… my message to them: sort out your advertising bug issues and make the app good to use.Version: 8.4.1

Too expensiveWay to pricy.Version: 7.14.0

Banned for being MYSELFJust a trans woman on this app... this app has no consideration for women like me . Since we all know men have sexuality complex issues— straight men come on this out of discretion and expect anyone to take care of there needs- I politely reject the ones I’m not into—- they can’t take rejection and boom, I get banned!!! I wrote to Grindr team explaining them these men are f_____ and it’s not my fault that I have a voice and standards etc, they do not unban me but rather ignore me... it’s obvious that this team rather put d__ first than humanity.... it’s too bed cause these men still back to their wives... they will never be Grindr teams bfs.. anyhow just overall disappointed..Version: 7.18.0

Pay for annual subscriptionWhen I tap on the speech bubble nothing happens . It freezes . Not able to initiate chats . Slow to respond when u tap a profile to see what it’s like . It’s is always poor . The app does not work half times and when you email Grindr no one reacts you get a generic reply no one cares . Time gay people had an alternative app which works . It is crap and won’t work in my iPhone 6 won’t work on iPhone 5se and there are problems with on my iPad . iOS 14.2 seems to have broken this app.Version: 6.36.1

Intrusive adsI am fully aware of Grindr needing ads to remain free unfortunately these ads are very intrusive and glitch constantly. It’s almost like the “X” at the top right corner or the close ad buttons are just there for show. You can’t close the ad at all most of the time. I usually have to force close the app to get the ad to go away. Just opening a message or checking who viewed me initiates this ad that literally will not go away unless I close the app! Is that good for you guys? Ads that literally force the consumer to close the app? It can’t be! A lot of times I’m so discouraged by all the ads I don’t even come back after force closing. Again I am fully aware grindr needs ads to remain free but please do better Grindr. I’ve had this app for more than 10+ years and I have never been so tempted to uninstall and try other apps than I am now..Version: 8.4.1

Personal preferenceBring back the ability to select who you choose to connect with. As I do not believe Grinder should have the right to decide who you meet. Or if that is no longer an option maybe give us the option to block multiple at once..Version: 8.3.0

Worst Place You Want to BeFirst of all, it’s beyond ridiculous and obnoxious that you can only use this app in portrait mode. I mean, come on folks, this should be an EASY thing to implement. Scruff does it. Second, there are more scammers and bots on here than an website or app than I’ve ever seen, which is saying a lot. Some are more sophisticated, but I can spot most of them pretty quickly, now that I’m expecting them. You can’t tell me that they can’t filter more of those. For goodness sake, don’t agree to send anybody money, even if you think they’re local. One major red flag to start looking for scammers is whether they have their location hidden. Some legitimate guys block it, but it’s a good reason to be on your guard. Again, I get nearly ZERO scammers and bots on Scruff. Finally, the subscription cost is MUCH more than it’s worth. I understand they need to make money and it costs to maintain, etc. But when they are putting ZERO effort to squelch scammers and bots. I will be canceling my subscription when it renews. *** If they lower the price by at least a third (for every billing frequency), even if it’s just a sale/special rate, I would gladly subscribe again. ***.Version: 7.7.0

PainfulThis app is excruciatingly painful. Slow to connect to the server, messages go missing. It says i have messages but when i log in they arent there. Takes forever to retrieve images or wont retrieve them at all. I tried blocking someone, had the whole app freeze and had to delete and reinstall it losing all my history, really angry! I can't believe you expect us to pay for this?! Sort this out or i wont be renewing! Now the age filter doesn't work. I set my limits and save the setting but the filter doesn't kick in and my settings are lost..Version: 1.8.5

WeirdWhy am I automatically supposed to pay?.Version: 8.3.0

The new grindr is frankly confusingGone are the days of simply swiping left to sort by filter. Now there are three separate lines of options on the main page (Profile, "Seen by", Filters; secondly Nearby, Fresh guys, Explore; and finally, Starred, Browse, Chat, Xtra) muddling things and making it a mess of an app. Throw in the spambots still trying to get you to visit links outside of the app, and the lack of action from reporting certain profiles that should not be on the app, and yeah, three stars is generous actually..Version: 7.7.0

Infested with advertisementsTerrible quality experience offered. Upsell aggressive and annoying..Version: 6.36.1

Very low quality photos.My photos are so blurry beyond recognition. I’ve followed the FAQ and my photos are below 1MB and 1028p x 1028p. I’ve tried multiple variations and they just upload awful. I really don’t understand… it’s 2021 and it’s like looking at photos from 2008. My profile comes off as a catfish and I have people asking if I’m Asian when I’m white (because the photos are so blurry 😂). Please fix this and bring a feature to all users to upload HD profile photos. Scruff and other apps upload and display photos in high quality..Version: 7.14.0

Obvious feature missingIt would not be hard for Grindr to prevent screenshots so as to make it harder for catfish to steal ppls photos. But protecting its users is evidently not a priority for this company..Version: 7.16.1

False adsGrindr uses ads to keep the app free. But what nobody has brought up is that these ads make you click them and interact. With you clicking on that screen on those ads you are pressing a yes button to all sorts of other things behind the scenes. After doing so you’ll start to get texts from random numbers that are down right disgusting with links to pages that are just as bad. These ads need to be checked by Apple and I think with a full investigation. These links are to steal even more information and I know for a fact that Grindr is the ONLY way I’d be getting text and calls like these. Awful. Btw they don’t stop even if you block the numbers. Grindr is terrible at keeping up with bans and will also ban you permanently without any warnings or really looking into the problem with the users. Over all terrible app. I wish a company would buy it and take it over. Also this is all coming from a daily user so please take it as you will..Version: 7.15.1

Poorly maintained and poorly policedTo be ho nest I’d give it a two star rating. Even if you pay, you’re inundated with spam, fake profiles, especially a 26 yr old trans who continues to pop up asking for kik, adverts for massages, gay parties, escorts. And when you add a picture, each time you have to crop and alter the focus or it never gets approved, even clean ones. Abundance of nudity on the profile pics. Certainly has gone down hill since I started it about five years ago..Version: 7.23.0


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