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WSB-TV News App Complaints & User Negative Comments 2024
WSB-TV News app received 27 complaints, negative comments and reviews by users. Have you ever had a bad experience using WSB-TV News? Can you share your negative thoughts about wsb-tv news?
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WSB-TV News for Negative User Reviews
✓ Many bugs too many adsWay too many notifications now. Way more than in the past. Let’s save those for really big breaking news stories please. My main aggravation is when there is breaking news and I want to get to the live video quickly, I have to sit through ads to see it. You should only have ads on non breaking news videos. Secondly, I was watching a video. Mid way through, I decided to make it full screen and turn my phone to landscape mode. The video stopped and went back to the story. Another issue is when I start reading an article the text disappears when I scroll down. This happens every story. I then have to scroll back up to the top and it will reappear. Not sure why that happens.Version: 8.4.01
✓ Too buggySeveral issues I've noticed. There are far too many notifications. So many that I've simple turned them all off. Second issue I've noticed is that you can't email issues to them from the app unless you use Apple mail. For those of us that use another email client, the app just errors and tells us to setup at least one email address. Be smart enough to launch other email apps, or simply put the message form within the app itself, bypassing our local mail client entirely..Version: 6.3.0
✓ Great content but spams with duplicate notificationsWSB is a powerhouse for local news and weather but I would drop their app in a heartbeat if there was a reasonable local alternative. 11 and 46 just don’t have the same level and the Fox Propaganda Network makes me ill (I feel for their local affiliate). I routinely get duplicate notifications for the same story days later. The story has NOT been updated. Trying to use their notifications to keep up with local news is frustratingly pointless. I’m seriously considering completely turning off all notifications from WSB. AJC is not an alternative because they don’t get notifications out until 2-3 hours after the story happens. You get breaking news that’s so old it needs a walker..Version: 8.7.7
✓ Stop with the tabloidism and pandering to the market!The facts are the facts. Don’t tailor stories to satisfy a market. Stick to the truth. WSB is slipping into tabloidism and selective news reporting. They don’t report the news entirely factually as they worry they’ll alienate folks who don’t want to hear or believe the truth and subscribe to alternative facts. Their headlines and photos often belay the truth of the actual story or are a “bait n switch”. Above all WSB is terrified of covering state and local politicians for fear of losing access. WSB could delve into some real journalism and make a difference with all the government corruption and nepotism if they weren’t so busy reporting raccoon sightings at public parks or about an angry mother. Stop showing us crap..Version: 8.2.1
✓ National NewsI have enjoyed WSB since 1965; however, I have two concerns: Sports news is rarely national news, yet the national news section is filled with it. There is so much going on in this country: corruption, crime, controversy, war, success, pride, hope, joy. Let’s cover what really matters in the national news section, and keep sports in the sports section. Also, for many years WSB presented news in a fair and impartial manner….not anymore. Apparently WSB is taking orders from someone who is no longer able to be fair and objective. It is apparent to all that there is an agenda of some sort. Journalists, please resist the temptation to go with the flow by promoting propaganda. PLEASE JUST GIVE US THE FACTS, as we prefer to draw our own conclusions. Please make us proud..Version: 8.7.7
✓ Old Stories stay way too long and bogus ads injectedSome of the stories remain on the read list for WEEKS. Yes I said weeks. Like right now there are articles from 3 weeks ago still listed. The quality of today’s media is so poor compared to what it was 10-20 years ago. Recycled news, injected bogus ads, and just plain poor journalism..Version: 7.0.2
✓ Local News CoverageI enjoy “reading”the local news, but I feel that WSB should leave national stories to the AJC, CNN Or Fox News. A person chooses WSB because they are a leader in our local market. Also, they can “run a story into the ground”. You pay your employees to report the local stories, so have them go out and find the Atlanta based stories. Enough said..Version: 8.4.4
✓ Locked orientation is a mistakeI have tried to continue using this app but I find it increasingly difficult to do so. The overwhelming focus on “bad” news is depressing. Easily 80-90% of the articles presented (especially the top level ones) are about violence & mayhem (shootings, robberies, car crashes, etc.) I know it is necessary to report on these, but perhaps highlight more human interest stories as well? The other main pain-point for me (and I am sure I am not alone) was the decision to prevent the app from operating in landscape mode. I typically use this app from my iPad on a Magic Keyboard. To actually use this app now I have to either remove it from the keyboard or prop it on its end. Both options are annoying when the device is more than capable of displaying information in landscape mode..Version: 8.7.2
✓ Full of typos, copied info from other sourcesYou have to watch commercials when you click Breaking News. Search feature doesn't work well enough... example: search results are tons of random content from 8 years ago, most recent content or articles are buried, etc. Did I mention the articles are loaded with misspellings!!!!!.Version: 8.3.4
✓ AwfulSuddenly about a month ago it went haywire. I open it up and maybe two or three videos are talking over top of one another! Other times I get a notification on a news story. When I tap on it, the app opens up but that particular news story isn’t even there. At times I can’t even stop videos from playing no matter how many times I hit the stop button. Other times when I get out of the app the video sound keeps playing! Ugh I’m so over this app! It used to work just fine, now it’s a total crappy mess! Been putting up with this for over a month. I’ve tried turning my phone off and back on. Nothing helps. I’d give it ZERO stars if I could..Version: 8.8.4
✓ Unreadable articles and broken notificationsWhen an article has less than 100 words and takes two frustrating minutes to read because the ads cover it up constantly, your app is broken. When you tell it not to send notifications for sports and now the only notifications you get are for sports, your app is broken. Please fix these issues if you expect people to find value in your app..Version: 5.6
✓ Hearing doubleThe news video always plays the video twice at the same time. It plays an ad and then the video but it also just starts the video right away. so you’re hearing two different things going on at the same time. they never catch up and one of them you don’t have control over. the one with the ad you can stop it and then you can listen to the other one but then you don’t get the video that goes with it. If you let them both play then eventually the one you can’t control goes onto the next video instead of what you wanna see. so now it’s not even playing two of the same thing. It’s two different stories, playing at the same time and I can’t figure out how to stop the first one from playing. It is so annoying and I don’t know what’s wrong with this and why no one has fixed it. It’s been such a long time that I’ve been dealing with this..Version: 8.8.4
✓ IrritatingI love to watch Channel 2 News. Been watching since I moved here in ‘98. Like most people I decided to get rid of cable in order to save some money. Happy when I realized I could still get the news on the app, but the app has a very annoying habit of getting stuck on commercials or on what I call “intermission fillers.” I guess it’s something I‘ll have to live with…or go back to cable. I appreciate having the app, it’s just an irritating thing that happens..Version: 8.6.5
✓ New update is junkIt wasn’t a great app before, but the most recent update turned it into a useless app. It did away with the back button, which means you have to keep going back to the home page and then scroll down to where you left off. Also, now you can’t read the menu on an iPhone 11. I don’t know why all of the Atlanta news apps are determined to try to beat each other at being the worst news app in existence..Version: 7.0.0
✓ Awful AdsI’m actually grateful for whatever issue they’re experiencing with the ads right now (no longer player in between breaks, just says “pardon the interruption, we’ll be right back”) because they’re so ridiculously repetitive. The same 4 real estate, auto sale, legal aid, and Grady/credit union bank commercial plays over and over again. It’s very annoying. Other than that, the actual live news streams okay. Ads are out of control and all over the place. I get it’s a free app, but come on. I’d much rather watch it on TV due the poor construction of the app..Version: 6.2.2
✓ DisappointingIt’s been a while, so I’m refreshing my review of this app. Unfortunately it’s still two stars. I can’t remember how long it’s been, but at the last major update to this app on the iPad, the developers made a terrible design choice. The main feature of this app is the live stream, where you can watch the news live. For some reason they decided that it would be a good idea to create an overlay on top of the top headlines and put the video in that overlay, making the overall video less than 50% of the screen size. Really?!?! I might as well use my phone. At least the iPhone version is full screen. The other issue is the constant buffering. Does not matter how good my connection is, the video stream buffers about every 3 minutes. With these issues, I rarely use this app. Just not worth it..Version: 7.1.0
✓ Latest Version chewing up battery lifeYesterday my iPad was in sleep mode most of the day and when I awoke it to check something my battery was at 14% and I recharged it. Today I powered up the iPad which was at 100%, and within a few minutes it was down to 96%. I checked battery and it attributed 100% of battery use was due to this app. I have deleted this app until they fix the problem..Version: 6.3.0
✓ Blank screenI will be in the middle of reading a news story and the story will disappear the title is there, not the content. I either scroll back to the top and it may reappear or I have to back out of the story and select again. It may not happen it may happen once or multiple times. I like the app and the content, just not the glitch..Version: 8.2.1
✓ Great app, terribly done.So after 14 years of using this app my biggest gripe is their inability to organize their news stories correctly. I hate sports and that is fine I should be fine by avoiding the SPORTS SECTION. Nope 90% of national news listed on the app is actually National Sports News. And about 10% of the local news is sports related. If I wanted sports illustrated I would download that app. I am looking for news not sports updates in the news section. Maybe make your sports section contain a larger number of max stories but stop putting Sports in National News. It is not a national triumph or tragedy that some overpaid sports player broke their collarbone. If I cared I would have gone to the Sports section. There is not one single player that has actually done something worth national news. I will continue using the app but only because I enjoy reading the couple of news stories that actually matter. Also every news app is basically garbage in the Atlanta area..Version: 8.8.4
✓ Extremely buggyWhile this app provides good local news coverage when it works, it’s focus is mostly to serve you advertisements and sponsored links. While scrolling through any news article, the text simply disappears and you only see the white page background. When you do play a video ad on a news article page, the video will keep playing indefinitely and other ads will auto play after that even when you navigate away from the page the video is on. You have to close the app to stop video playback. Not sure how this app gets anywhere near 5 stars especially since these bugs have persisted 4+ years..Version: 8.6.2
✓ IOS News App Fails On Notification Links - Every iOS Device - iOS17.1The new notifications of urgent or top stories are great but 9 times out of 10, you click the notification and it just launches the app unable to link to the story. A search of the app page doesn’t show the story but go to the WSB-TV website and the story is visible. Happens for EVERY iOS device for multiple users in our household - WiFi or cellular, does not matter. Uninstall and reinstall does not help. We’ve just started using a local competitor news app whose app notification links work every time. It’s a shame since we all prefer WSBTV but if your online tools don’t work correctly, you find another service….Version: 8.8.2
✓ No back buttonAwful upgrade!!! Users have to know look to the bottom for the home page to scroll through the articles. I never use anymore!! Switched to 11Alive app which is more user friendly and provides more local in-depth news. This navigational change was not a good decision.Version: 7.0.0
✓ Update made it unusable.I agree the new update has made the app unusable. Random news videos play unwarranted and when you click a notification, it goes to the article for two seconds then glitches to the homepage. Also the publisher needs to proofread the articles..Version: 8.8.2
✓ Don’t be afraid to be the voice of AtlantaCongratulations on inciting unrest and demoralizing police officers who protect us. A innocent George Lloyd was murdered by a bad cop. Bad criminals murder good cops all the time. What will happen if APD is disbanded? Oh that’s right they want to start a organization to take its place that will work on the problems APD is having with its policing. Let’s say how they set their policies when pulling over a felon with warrants who has a loaded gun in his lap. Bet you they will over react from time to time after a couple of their officers get killed...Version: 7.1.0
✓ Biased NewsI would like to see more honest news topics. For instance when the Haitian President was assassinated, why was this not front page news. Also, why was Hunter Biden’s troubles not brought to the front. ALL people should be made aware of honest National and International news at ALL times and not selected news. Why does this media outlet like to show friction where friction is not the case. For instance, the spa shooting were not of Asian hate but of a sexual hate. The gunman did not hate Asians but he had a sexual temptation and he acted out of rage from that. I wish WSBTV would have really showed the truth and not try to divide America..Version: 8.3.4
✓ Must watch commercials before the newsWSB-TV News App alerts me immediately with urgent news as I requested in my settings. However, the app forces me to watch at least 30 seconds of advertisements before I am allowed to see the urgent news. I have turned off all notifications for this app and am using other News apps which don’t force me to watch advertisements before I can see the urgent news. The news however is written and presented well..Version: 7.1.0
✓ Old stories for weeks and your ads made me delete and move to 11AliveI used the app for years and have deleted it in utter disgust. Most of the content on the app is outdated. Case in point - whole section with UGA winning championship stays for weeks. Before it was monkeypox. And your in-depth investigations stay for months. Causing scrolling all the time to get to the content I want. And don’t get me started on the weeks of the breaking news banner for customers to call the Dish network to DEMAND having WSB added back. Last time I checked that is YOUR job to negotiate not your customers. And finally, the misspelling and grammatical errors are beyond ridiculous. Apparently you don’t have literate people attending to your website. Wow, WSB has all gone downhill into being a joke..Version: 8.7
🙂 WSB-TV News Positive Reviews
WSB-TV News works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact WSB-TV News.
⛔ WSB-TV News Problems
