Gold Tracker App Negative ReviewsHearn Apps, LLC

Gold Tracker Negative Reviews

4.3
4.33333 star

Total 46 Negative Reviews

Gold Tracker App Complaints & User Negative Comments 2024

Gold Tracker app received 46 complaints, negative comments and reviews by users. Have you ever had a bad experience using Gold Tracker? Can you share your negative thoughts about gold tracker?

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Gold Tracker for Negative User Reviews

Great app for tracking my BullionI used to really like this app, but like other reviews, it crashes on my new iPhone 13. It doesn’t work anymore and is useless..Version: 3.0.4

Total RubbishCrashes and when it does start says it can't connect to update prices Sent an email to the developer and he says they are having hosting problems So don't waste your money!!!!.Version: 0

Sort it out or don't sellDoes not work with 3G at all. What a waste if time. Also crashes on wifi. Sort it out gaylords..Version: 2.2

Only works on WiFiVery good app - great design, very flexible. But only works for me when I'm connected to the Internet, which renders the app almost useless. Frustrating..Version: 2.3.3

Upgraded iPhoneGold Tracker data lostI’m hoping there is some way to restore many years of lost purchase data. I requested support on the app and look forward to assistance..Version: 3.0.4

Too old, does not work properlyThe app is not optimized for iPhone X and the vault can’t count. I tried adding some purchases and now it’s saying I have more than I actually have. The prices are always up to date, that’s about all that this app is good for. Needs to be updated. 2 years ago your last update said “more updates soon”. Well has it been long enough?! Don’t know what your definition of soon is..Version: 3.0.4

DONT BOTHER! YOU WILL LOSE ALL YOUR DATAWent through a tedious amount of work to setup a vault. Inputting purchase dates, amounts, etc. it was helpful to keep track of until... One day all of it disappears. The entire vault. It doesn’t save backup so if and when your vault disappears you have no way of retrieving it again. Which means all the meticulous work you put in to track buy and sells etc is meaningless. Back to square one. Can’t tell you how frustrating this is!!!.Version: 3.0.4

Only works on wifi.Useful app. Use it every day, but it doesn't work on 3G. Only wifi..Version: 2.2.1

Stay away from this appThe vault is gone now need to redo it should of stayed with the excel file i was using.Version: 3.0.4

Horrible Technical SupportThe app delivers as promised, but if you encounter any technical issues, you’re on your own. I’ve had it for a few years and it worked fine until recently. Now, the app crashes upon opening. I’ve written tech support 4 times to no avail. I haven’t even received any acknowledgment of receipt of my messages..Version: 3.0.4

Keeps crashing on iPhoneApp keeps crashing on iPhone, please sort out as it has the potential to be good!.Version: 2.2

Keeps crashingI have just paid and downloaded and this App never loads, it just keeps crashing within 5 secs..Version: 0

Revised reviewPreviously left great review but when I got new iPhone and restored backup from old phone to the new new phone the vault data from this app did not transfer. It’s the only app I have whose data did not transfer. There seems to be no way to get your vault onto a new phone. I emailed the developer twice with no response..Version: 3.0.4

Rip off!!!!Paid for the app in the beginning and now an paid update again! Rip off!! Bought the app for the vault service but now I need to subscribe monthly to keep the service! Not impressed! Rubbish service!.Version: 3.0

Needs updatingThere are many coins that are not accounted for. You will have to put each coin in with information. This becomes very time consuming. Not worth the price..Version: 3.0.4

CrashingToday, 26-Sep-10 this App would no longer open. It just crashes every time. I've installed the latest OS for iPad, and re-downloaded the App, but it's still not working. Worked well up until today..Version: 0

Nice AppThis is a nice app, deffinitely worth the money. I would like to see hourly/real time spot prices though with a mixture of Kitco and Bullion Vault graphs (which unfortunately use flash so cant be viewed on the iPad/iPhone web browsers). It has a lot of potential and I look forward to future updates..Version: 2.2

Ok, but not entirely stableIt’s accurate, and nice to have something to keep track of my inventory. But it crashes frequently. That gets very annoying when that happens in the middle of entering new purchases, because you lose everything you were working on. And you can’t edit a previous purchase, so you can’t save while entering and then pick up where you left off. The workaround is to enter each item as a separate purchase..Version: 3.0.4

Extortion by the AuthorCustomers buy the App, then he updates it after they pay for it to remove the Vault service they paid for and starts charging them monthly subscriptions for the service they have already bought. This is downright extortion by the author and this sort of corruption needs to be removed by iTunes because it destroys the App Store's reputation for honesty and trust. Apple, do something about this..Version: 3.0

AggravatedI bought this app hoping it was the tracker of my collection I was looking for, however; I’ve had some issues with my inventory . I added 10 coins that I had since I was a child (Quarters, dimes, and half dollars). The inventory price calculator is way off, saying that they were worth over $7000. Later, I purchased two 1oz silver bars. When I added it to my inventory, it says I own 4 of them. I deleted the purchase and re-entered it with the same problem. I emailed the app customer service 3 times and have yet to receive a response. I’m very frustrated..Version: 3.0.4

UnreliableReally the only major advantage offered over free apps is tracking holdings. You can get spot prices anywhere. As reported in another review, the app reported double the qty of one item. Deleting and re-entering the item did not correct this. To me, the fact that this can happen indicates poor software testing on the part of the developer. This being the case I don’t trust this app to make any sort of calculation correctly..Version: 3.0.4

Waste of money.Just purchased this app and every time I open it, it crashes immediately..Version: 3.0.4

Nag screensI bought the damn app, now stop nagging me to rate it.Version: 2.3.3

No longer Premier.This app no longer works on a iPad. The app display runs off the screen. When trying to add items to the vault the blue cancel and Done selection at the top of the page is off the screen. My vault details and purchase history disappeared. The app has no way of backing up the important data. Originally I liked the app a lot. It seems to no longer be supported. App support isn’t responding..Version: 3.0.4

App is okayUsing the vault is a bit of a pain. The coin registry/catalog is very limited. I have some coins from 2019 that are not in the registry yet. The value of your inventory is extremely basic. This app does not take into account the value of the coin, only the value of the scrap..Version: 3.0.4

Does not work. Waste of moneyThis app is utter crap. It keeps crashing on startup and have only had the chance to use it once thus far!! Do not waste your money!!!.Version: 2.2.1

Was great while it workedLoved tracking my inventory with this app but now it just crashes after the latest IOS update..Version: 3.0.4

Small bug in inventory totallingThe total holding of specific items is incorrect in some areas. A true holding of 8, confirmed in purchases review, returns an answer of 9 in the inventory overview.Version: 3.0.4

Vault no longer worksI really liked the way this app kept a listing of my stack and its current value, but about six months ago the vault stopped working and my holdings disappeared. Now when I open the vault it just displays my name and password..Version: 3.0.4

RexVery useful app I use it every day without fail however for some reason it switches it self off after a few seconds. Sometimes before the rate comes up. Very annoying.Version: 2.3.1

UselessHopeless connection to markets drops connection have to reboot phone all the time.Version: 2.3.3

Fine on iPad, but......the buggiest app of all on my iPhone4..Version: 2.2.1

All data goneFor over the years I have catalogued hundreds of gold and other precious metals items in this app. Suddenly one day all the data is wiped. I can no longer access the vault as the app crashes. There is no support from vendor..Version: 3.0.4

Hopeless AppHopeless app that crashes every single time..even before the prices load..disappointing and a waste of money.Version: 2.3.3

Needs bars and coins updatesMissing few new coins and bars to track.Version: 3.0.4

ProductiveGood app, does what it says. I like the vault, good idea but already done in goldbugvault and a little better but limited as it only does gold. A visual appealing concept like the one mentioned above but for all metals would work well. , like most apps this one has graphs but is boring. Give us moving safe combinations, spinning locks, swinging doors and visual chunks of gold, silver etc with markings,weights and the ability to individually name bars (owners), make the app more exciting / visually appealing, I'll be the first in line to buy. The real estate in smartphones / visuals etc is not being capitalized on with this and most apps. Anyway as stated good app, does what it says ........... but could still be better !.Version: 2.3.1

Total rip offThis app is a waste of money, app does not load when opened, even with a reboot of the phone it still does not work... Tried installing this app on a different iPhone, same problem occurs.... Do not waste your money!!!.Version: 2.2

Ok but crashes frequentlyGives basic precious metal information but sadly crashes all to frequently..Version: 0

Bad AppThis App has been a huge disappointment. The Vault feature has not worked in months and all of saved info has been lost. The App will not even open and when I try to open it crashes the App..Version: 3.0.4

Good appThis is a good app, and the customer service seems goods, however it always crashes while on 3G and seems to only work on WiFi..Version: 2.3.1

Does not run 2023 iPhoneDownloaded. App shuts down after log in on my newer well running phone..Version: 3.0.4

Value of metal not rightWould give more stars but it doesn’t calculate price of metal correctly. If I divide what I paid by value per unit item or ounce price isn’t exactly right. If I put in number of 1 oz rounds it calculates fraction of ounce. And it has no help explaining anything that values represent like the values needed entered to compute actual value..Version: 3.0.4

Vault feature does not work, customer no-serviceI was hoping for this app to work to keep track of gold and silver bullion and silver coins. But this app does not work as advertised. What is worse, I contacted the company four times and they never replied to me. So sad as I can’t find any other app like this one..Version: 3.0.4

Vault disappearedMy purchases over 2 or 3 tears have disappeared. I’ll have to painstakingly enter all my purchases again……on another app..Version: 3.0.4

Old and outdatedThis app hasn’t been updated for two years. It’s not optimized for the latest iPhones and looks awful. I have no idea why it’s ranking in the App Store at all..Version: 3.0.4

Crashes every timeThe critical bugs that cause crashing on startup really need to be soughted out. As it is, this app is dead in the water..Version: 2.3.3


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