- 85.0LEGITIMACY SCORE
- 86.5SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Nespresso App User Positive Comments 2024
Nespresso app received 132 positive comments and reviews by users. Can you share your positive thoughts about nespresso?
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Nespresso for Positive User Reviews
✓ Coffee LoverLove the app for the most part. Every coffee pod, accessory is there and also now spare parts. But!! Like previous reviews when I’m doing the quick checkout and it keeps telling me to include a mobile but when I go to settings and my details all have my mobile listed. This was frustrating that it’s meant to be quick checkout but I had to go backwards and create another profile address and then still do the one step back @ checkout to confirm number. 🤬 If this a reoccurring problem please fix it.Version: 5.14.4
✓ Easy peasy AppGreat app, so easy to use and my orders are delivered quickly and they’re always correct!.Version: 5.32.3
✓ Beautiful coffee at homeWonderful app that lets you create an order clearly and efficiently and if we can’t wait until the next day delivery my husband collects it within and hour or so of ordering. Thanks Nespresso.Version: 5.26.4
✓ Cost effective & convenientApp is one of the best I’ve used. Good user experience, swift to load, no bugs (so far!). Used it 3 times now, can keep an eye on consumption habits, order at will, free delivery to your door, multitude of payment options and can set a repeat order for delivery to ensure you never run out. What more do you want! The one area that could benefit from improvement is the individual product description, some are quite vague and as a result you have to be brave and take a punt to try it out. Some are great, some not so great. If you like strong short coffee, stick to an intensity above 7/8 - limited selection but good!.Version: 5.32.2
✓ Très bien!Simple à utiliser, j’apprécie beaucoup..Version: 5.32.3
✓ Finally! All GoodWell now I can rate this site 5 stars. For month’s the check out section was very poorly formatted so you couldn’t see the totals or continue button- but now that’s working great. Keep up the great service.Version: 5.15.3
✓ No complaints, but needs for more featuresI don’t have any complaints because it does everything that it is meant to do, which isn’t much. Pretty much can just order more capsules and that’s it. It would be nice if they provided any information about expected delivery. All it says is that delivery may be delayed because of COVID. But it’s delayed from what?... 3 days, 5 days... 2 weeks? So I just ordered some but have no idea when to expect it. It would be nice if there were more features besides just buying more coffee- like the ability to start brewing a cup of coffee from the app (assuming it is all set up in the machine of course). Or literally anything else besides just the ability to purchase capsules..Version: 5.21.0
✓ Worked well - must have been updatedI had read the reviews about problems with mobile numbers and credit cards. They must have fixed it because the whole process was quite easy. I easily added my mobile number during the checkout, as well as adding my credit card details. The whole ordering process was easy and straightforward. No problems at all to use..Version: 5.12.2
✓ So Easy!!We live in regional vic on a rural property and (before covid) all I would do is click in the app order and literally they would arrive the next day!! When general mail would take at least 1 week. Now covid has made aus post crazy it takes around 5 days but still super easy to order through the app and the coffee is delish!! Number 9 Arpeggio is my favourite!.Version: 5.20.2
✓ Much improvedIn the past this app was hopeless, especially at checkout. Now it is easy to use and a smooth experience..Version: 5.19.8
✓ Makes ordering from home easy!Great app for ordering Nespresso supplies.... The only suggestions I have for improvements are 1. New products may need clear descriptions, for example, the recycling Canister does not say whether his pearly for transportation or whether it assist with loading the recycling bags. 2. It would be nice to have a place for customer feedback to the company regarding different products. For example, some of the limited addition capsules are amazingly good (Such as the Apple strudel and one other Limited addition capsule that came out that time, I can’t member his name), while some others were not so good. Overall these are just suggestions, the app it’s in its current state works great for what it’s designed to do..Version: 5.9.3
✓ Works well butEvery time I open the app, I get an error message but the app opens.Version: 5.32.3
✓ Good App - No Apple Pay OptionUpdate: Apple Pay added. Happy customer now and much much easier to order. Well done. I have placed subsequent orders due to you adding the ease of paying with Apple Pay. And also rated 5 stars. Keep up the good work. Original review: Hi Nespresso, My first order and first time using your app. Was surprised and disappointed to see that payment by Apple Pay is not an option you have included. Adding an Apple Pay option to pay would be a good idea. It would make it a lot easier for the customer to order. I like your app but I don’t want to save my credit card details with you and I find it inconvenient to always go looking for card details when ordering. I don’t always have my card with me when realising I’m out of coffee pods. It also means that I am less likely to impulse purchase as I have to wait until I find my card. Adding Apple Pay as an option would solve this and gain you an extra ⭐️ for usability on the customers side..Version: 5.25.14
✓ Great information on coffee’s, I love trying new ones!I like the ability to order my capsules by using my smart phone and the app. Because the app contains so much information about the coffee in each capsule I found that I am ordering coffee that I may not have in the past just to try them. The only thing that I wish is I could order the steaming pitchers for the milk on the app as I have been unable to find them. Nespresso wants you to use their steaming pitchers however do not sell them themselves. When I try to email the company about this issue I go through the entire process and as I submit my email I get a fatal error and email cannot be sent I’ve tried this 10 times to no avail. In summary coffee – excellent. Ordering required support materials – needs improvement..Version: 5.11.2
✓ Smooth runningI find the app fairly easy to use, the only thing that could be improved is when completing at the checkout, it’s not always easy to work out where to put details asked for. Didn’t take too long to work it out but could be a little bit easier. Absolutely impressed with delivery service, so fast even though I’m in a rural location.Version: 5.13.8
✓ The app is as delightful as the coffeeUsing this app is pure pleasure. I’m sitting here having a coffee, (a Nespresso coffee) and selecting capsules for my next order. It couldn’t be easier. I loaded my previous order then scroll, tap, scroll, tap to update my selection. My stored credit card was charged after face verification and bingo - the order is in the system. I know it will be here in a couple of days. Utterly satisfying!!.Version: 5.12.1
✓ Checkout Process an IssueI’ve been ordering through this app for a long time now and find it excellent until you get to checkout. It keeps asking for my mobile number, which is stored in my personal details on the app. After going back and forth a few times it finally comes up with my number and allows me to then process my order. Please fix this issue thanks.Version: 5.15.9
✓ Asking for mobile phone numberApp was quick easy and once logged on simple to navigate. When I went to check out all my details were there but it kept coming up with error asking for my mobile number. It was already registered so this was frustrating eventually I could check out. Will see if delivery is as quick as website. May go back to using website 😩.Version: 5.15.9
✓ ExcellentI had a minor issue setting up the app a couple of years ago but once it’s up and running, it’s a blast. What’s with these complaints about a 50 capsule minimum order? Ridiculous! You can order a selection and surely it’s unreasonable to expect Ñ to deliver a couple of pods for free? Ordering and delivery have always been very smooth and easy so no complaints at all A suggestion for improvement- the “repeat order” function would be even better if you could select items from previous orders instead of having to repeat a whole order.Version: 5.29.105
✓ Great app! Missing one feature.This app is easy to navigate. It’s clear and flows well. The only issue I encountered was that when I went to place my order a message came up stating that one or more items were sold out, but it didn’t show which item was no longer available. I had to remove one at a time until I found the correct one. Otherwise it would be 5 stars..Version: 5.32.3
✓ So glad I found itHave been ordering on the website for a couple of years. How did I not know there was an app! Glad I’ve found it, so easy to use for my subscription.Version: 5.30.0
✓ App improvementsWould be great if you could press from previous orders just a few items instead you can only select the whole order but I like to switch up what I want so I need to go back look at what I enjoyed then back to pods to look for what I’m after… not an issue I know but something that would make the app even better.Version: 5.27.1
✓ Too easy many companies could learn a thing or two from NespressoI have found ordering the Coffee the easiest online experience ever bar none. keep up the good work..Version: 5.22.6
✓ Super easy to use :)Literally less than 5min to order coffee and your coffee arrives the following day! What more could you want! The product information is well laid out and you can use past orders to make it even quicker. Touch ID is available for logging on and checkout is quick and easy. As an added bonus Nespresso has the best customer service I have ever experienced..Version: 5.10.3
✓ MandyI think the app is excellent. However there are 2 comments that I would like to make. After selecting the capsules, moving on to the next step is not as intuitive as the rest of the app. Also, I was eligible for the extra 40 capsules but would like to know what they were. At the time, I wondered whether I should reduce my order so as to not qualify for the bonus, because I did not want capsules I did not enjoy. But, for convenience, I stayed with the larger order..Version: 5.9.3
✓ Application NespressoTrès conviviale et facile à utiliser..Version: 5.32.3
✓ Great way to order coffeeThe app when working well is super easy to use. Saves previous orders making for easy ordering every time..Version: 5.19.8
✓ Simple for a long-time fanI’ve been hooked on the Nespresso system for 13 years. At a rate of 1-2 double shot drinks/day I figure I’ve saved thousands over a Starbucks jones, and I like the coffee (Roma) better. I now own 3 C190 machines in different locations, and everything works the same, every time, every place. I have a fancy Maestro in a box in case one of my old machines fails, but it’s getting long in the tooth waiting. I prefer a manual frothing wand for hot microfilmed milk, and my routine with 2 foaming jugs keeps things tidy at a distance from the sink - especially important for the office. The Nespresso app makes quick work of retrieving past orders and checking on new machines and coffee blends. I’ve also used it to contact support (replacement wand, water reservoir). I find Nespresso to be a class outfit with high quality, durable machines and consistent coffee. My expectations are generally high, and this has been a notably reliable espresso drink system for me..Version: 5.12.1
✓ Simple and SmartThis is very good app, easy to use, not complicated and simple to order our coffee which comes quickly every time..Version: 5.17.13
✓ It all works together + tastes deliciousThe ordering system application for Nespresso is a smooth operation on the front end and the back end. I know when our capsule supply is getting low, I can go online and have them arrive within 3 to 5 days. The periodic promotions are often something I want. Their coffee/espresso capsule options are numerous, with rich, consistent flavors. With all of that said , it’s worth mentioning that we drink almost exclusively decaf , and they are packed with flavor. For over 15 years we have enjoyed the convenience and ease with which we can have high grade, high quality lattes (with almond milk), with the coffee and machines delivered to our house . Great application, great product ..Version: 5.27.1
✓ Needs work!Have been using this app now for many years as I have not until recently lived near enough to a Boutique to shop that way. Now all the Boutiques are clouded anyway due to Coronavirus! This app works okay most of the time but there are issues: >It logs me out way too often and the saved password in my Safari won’t always appear in the password field >Crashes often, you’ll be just about to submit an order when the crash occurs! Annoying! >Slow to load, often minutes of waiting especially for images on the page...then there’s lag as you swipe between news items.. Given this is the primary and in some cases only means for customers to order coffee and is run by an enormous global company that is making a massive profit off coffee that I’m sure they only pay a cent or two per capsule for it’s really not okay that the app is so unpolished!.Version: 5.17.8
✓ Absolutely amazingI am a massive coffee lover and had coffee all over the world! But I am loving my experience and they are so so lovely and caring and responsive to my needs! This company is really amazing and takes customers feedback on board! Staff is so so lovely and they ALWAYS give me a little something that really make me feel loved and appreciated as a customer! This is the reason why I will always support their business! PLUS SAVES ME TONES OF MONEY. I use to buy 2 per day = 7£ With this money I get now 20 from Nespresso I mean what a better deal than this do you want 🤩 much love guys! Great job 👏🏼.Version: 5.23.6
✓ Everything on the app, on the goUser friendly, great setup, you can order your favorite coffee, accessories, and machines with this app. And you can even see the latest deals for Club members..Version: 5.30.4
✓ PerfectionI have nothing negative to say. Quick delivery and exceptionally good coffee..Version: 5.32.3
✓ Loyalty is rewarded.I was an early Nespresso adopter in 2004 and have used Nespresso loyally since then. The machine styles, ease of use, and coffee quality is superior to others that have tried to copy the model. Thus, have recommended Nespresso to many friends and family members all over the world the past two decades. I have also purchased machines as birthday, wedding and other gifts over the years. And now that we have rental property we offer Nespresso machines and free coffee to our guests in the US Virgin Islands. And finally, if we have an issue with damaged capsules, or an issue with an older machine, the Nespresso team does not disappoint. Needless to say my family and friends highly recommend and appreciate decades of a great coffee experience and partnership..Version: 5.26.4
✓ No Apple PayGiving 4 stars for a three reasons mainly the app has not integrated Apple Pay. Had to enter my credit card details into the app and save them for quick checkout later. Would prefer to just double click for Apple Pay. Sleek interface, however, I would like to be able to access product information from cart view rather than just pictures of the pods. A simple back link from picture to product information would be nice. Product information is very descriptive but there really is no “key” to detail how the 1 to 12 rating system works, or even what is being rated, one can only assume it is how blonde or bold the espresso is? Or caffeine levels per serving?.Version: 5.12.2
✓ Always rejects my preferred payment methodThe app itself makes the ordering reasonably simple, but every time I attempt to use my stored credit card it tells me the “oops there appears to be a problem” and just won’t let it go through, even though everything is correct on the card details. My only option then is to go through PayPal. This then requires an added step which is unnecessary..Version: 5.11.2
✓ Useful and quickLets me order everything from a new machine to the pods that I need with maximum efficiency. I really like it..Version: 5.32.3
✓ A little fine tuningThis app is very user friendly and have used it a lot now for quick convenient ordering. The only quibble I have is the recycling bag is always hard to find to order each time. It doesn’t pop up or isn’t easy to find. Recycling is high priority.. as well as the coffee of course!.Version: 5.15.8
✓ Nouveau abonnéTrès bon café , j’attends toujours mon cadeau de nouveau client ! Stratford.Version: 5.26.2
✓ OrderingOrdering was very easy & seamless thru the app. Thank you..Version: 5.32.3
✓ Quick & easyI like the simplicity of ordering. Go to the pantry, see my stocks are getting low, pull out my phone and order the next shipment. The only difficult, time consuming part is deciding which pods to buy next. I am on the subscription which makes it easier still as I don’t have to worry about payment. A couple of minutes in the app and I can expect the next month or so worth of coffee on my doorstep in a couple of days..Version: 5.21.6
✓ Easy asI always order through the app. At first I didn’t realise there was a minimum order but now that I do, it’s easy and quick. Saves me having to go to a store. Also I can order when I have nearly run out as delivery is always next day. Great app..Version: 5.10.3
✓ Great, easy way to order coffee!The only bad thing about Nespresso coffee is that it ruins drinking other coffee. I like this app because it makes it simple to order more capsules. It lets you know the intensity of the coffee and the pour size (5oz, 7.7oz, etc). Select the amount of capsules you want, check out with your card on file and you will get your coffee in a few days. (Don’t forget to ask for a free recycle bag to send back spent capsules). It also allows you to set up reoccurring orders so that you don’t even have to think about it. Just order before you run out completely or you will be drinking Starbucks for a few days! 🤢.Version: 5.23.6
✓ Could be more streamlinedFound app a little bit frustrating as it kept wanting me to reapply my details even though I already had a customer number, plus kept wanting to give me a ‘first time order gift box’ of capsules, cup and used capsule dispenser. App did not want to recognise my stated email address along with stated password, as it kept wanting to go back to give me a gift and re-register. Tried placing order four times. Got there in the end! Capsules on their way...yay!.Version: 5.11.2
✓ Great - with room for improvementJust used the app to order 15 sleeves. Simple, intuitive to use. Good descriptions on the coffee capsule choices. Easy to make and change selections, pay and be done. One downside though, was that the app awarded me 3 free sleeves of decaf intenso capsules at the bottom of my shopping basket (great!) while at the same time giving me a pop-up warning that decaf intenso is sold out (not great). It gave me no option to choose another type of capsule for the freebie (which I assume is a benefit of having bought as many sleeves as I did). Freebie failure. It left me feeling, somewhat irrationally, like I lost something as a result of my purchase. This is probably not a great way for an app to leave a customer feeling. This seems like a fixable glitch in the app, adding the ability to catch when you're sold out of your freebie item and offer alternatives. Overall, though, I'll definitely use the app again when I don't have time to go to a Nespresso boutique. Oh - one more suggestion: at checkout, include the option for users to request a capsule recycling mail-in bag. Thanks..Version: 5.7.2
✓ So easy!The Nespresso app is fantastic. It simply does everything you need in a super simple way and there is minimal screen changes or touches. I cannot think of any way to improve the app or the easy user experience. Now... coffee time!.Version: 5.17.13
✓ Gingerbread for original capsules.So sad :( No Gingerbread for original capsules. But a super great app! Even more so now with the ease the improvements have made. 😁.Version: 5.32.3
✓ Excellent App making Coffee EasyI was lucky to be gifted a Nespresso Machine for Christmas along with a selection of pods. After opening the box I quickly familiarised myself with Nespresso and took advantage of arranging the monthly subscription and downloading the App. The App is well thought out making reading about each coffee, ordering and perusing additional items to purchase very easy. I was quite hesitant about Nespresso at first with what I assumed would be a lot of faffing to order coffee however the process is so quick and simple with the App, it keeps track of my monthly subscription and automatically uses the balance for my purchases and “banks” what money I have left over for the following month. I place my order and within moments receive an email acknowledging the order and usually within 30 minutes a second email arrives advising that my order is being prepared for dispatch. Excellent service from an excellent forward thinking company who do listen to their customers and value their opinions..Version: 5.22.8
✓ Product availabilityFantastic for ordering capsules.... Accessories and maintenance not so good as in Black Friday specials eg Travel mug when we tried to order it couldn’t find it anywhere if out of stock it would be helpful if it said so.....also wanting to order descaling kit but not able to on the reorder page. We love your products but would be great if this niggle could be fixed 🙂.Version: 5.20.6
✓ So easy to useThe nespresso app is one of the most efficient and easy to use apps/ ordering systems ever also there service and delivery time frame is the best nothing arrives quicker than my nespresso order.Version: 5.14.2
✓ Great productsWe have been using Nespresso since 2018 and we love our machine and the coffee capsules. We drink very different coffee and the capsules make it easy to have what we like without paying coffee shop prices and damaging the environment with take away cups etc. It is great that the whole pod is recycled and that they can be collected when you have your delivery, making it all very convenient. The only issue I have with ordering via the app and not visiting a Boutique is that I do not get offers via the app that I get in store. When I visit the Boutique I seem to get a free sleeve of pods which is lovely and gives us an opportunity to try something different..Version: 5.25.14
✓ Worlds best coffeeLove the coffee, the variety and the special offers. The machines are exceptionally well made and last for years. Very happy with Nespresso and the recycling of pods..Version: 5.32.3
✓ Efficient and easyWe’ve been using Nespresso machines for over 10 years and have had several coffee machines. Part of the ownership experience is the style and level of service from them when you order capsules. We’ve always found everything first rate with no problems but now the app makes it even easier. We’ve never had any issues with the functionality etc... and in the last couple of updates never had any crashes. The only problem we did have was when we tried to link it to a Bluetooth enabled machine and found it difficult and just a gimmick really. It did allow us to twiddle with the cup size programming easily. Other than that, if you’d left the machine set up you could do use the app to remotely start it, gimmick really..Version: 5.13.7
✓ So easy to use - just love it!When it comes to service I have found Nespresso absolutely fantastic - both in the store and on the phone. The App is super easy to use and is clear & concise. Order your coffee by 1pm and it is on your doorstep the next day! Just love it 😊.Version: 5.19.5
✓ Quick and easyVery user friendly. Can view the product and order very quickly. Excellent service and delivery. Quick and easy to process purchase..Version: 5.20.6
✓ So easy to use , love being able to use the previous orderFunction.Version: 5.15.1
✓ Easy to orderNever a problem to get my coffee.Version: 5.32.3
✓ Digital BusinessI'm impressed how Nespresso have created a digital business from coffee! The fact is that the machines are great, the coffee is great too. I’ve tried generic coffee pods, but the Nespresso originals are the best by far. The latest app version has problems submitting the order, whilst it adds the special offer orders. This time it took 10 goes to submit an order, every time you exit the app it looses your shopping cart - not good. There are also random Communications failure messages pop-ups, this despite me being on an excellent Wi-Fi or 4G connection. Definitely a bug or server issue since the last release..Version: 5.10.3
✓ Pas évidentMais on s'y fait et on aime..Version: 5.7.2
✓ Grown on meI didn’t like the app at first as it didn’t seem very responsive and I couldn’t find things easily, but it seems to have been updated and more user friendly, or has it just grown on me? I find the lack of ability to go from the payment page, back and change the order without using your phones own arrow back a nuisance. Find that a little strange as you suddenly think, “ oh I’ll just add another sleeve, or I need another recycling bag”. However, I persevered with using it and now I’m happy it’s a useful app to reorder and browse the NESPRESSO range. They don’t announce the capsules have increased in price either, you suddenly find there’s an increase. (Wish my earnings went up in line with all the price hikes). The app retains your previous orders and payments a doddle through PayPal! I use my iPhone to reorder capsules. To browse, it’s much more pleasant on my iPad, as you find the top and bottom banners can reduce the viewing screen; semantics but an annoying issue I find with a lot of apps..Version: 5.17.8
✓ NESPRESSO is my coffee and my machine!I have tried all types of machines and coffee. Yes, there is many machines that can make a good cup of coffee and a good espresso, but NONE can do it with the ease, consistency, and great taste on every level, as the NESPRESSO pods and machines! I will say I was a bit apprehensive at frost to only be able to get coffee on line, but after I set up the ap, and ordered, it was so easy and awesome! I have also place orders on the NESPRESSO phone line, and those guys are always so helpful and answer every question any time, 24 hours a day, 365 days a year! The other really great thing about the NESPRESSO pods is that they are 100 % recyclables! Whenever I order coffee, I order free UPS bags that I place my pods in, when it is full, I drop it off at UPS. Awesome set Up! Yes, it is a little bit more expensive then some other pod machines, but the quality and taste is day and night. NESPRESSO BLOWS away all the others! We have a second home, and I had to get a machine for there as well!!!!! Thank you NESPRESSO!!.Version: 5.11.2
✓ Super simpleThe Nespresso app is a delight to shop with - all the info is there - plus bright colours, amazing descriptions of the various coffees from around the world. It’s exciting, like travelling from your armchair, and so easy to use. We live up north, so being able to order online and receive fabulous espressos and lungos via delivery is a wonderful service..Version: 5.32.3
✓ FlopollyThe App is difficult to use as so many others have stated. I always get fouled up trying to choose a pick-up point and last time had to make my order by telephoning Nespresso. Why does it state my delivery address as being the same as the billing address before I have chosen how I want the order delivered? I only had delivery to my home a couple of times at the beginning of my Nespresso experience(3 year ago), thereafter choosing to use the Pick-up point because I don’t have to be at home to await my order. This time I finally managed to choose my local Spar pick-up after about 10 minutes of fiddling - so frustrating. I might as well order by telephone in the first place. Nespresso, please get your act together regarding ordering through your App. Otherwise I think the coffee is amazing and doesn’t compare with any of the supermarket copy capsules. And when I do speak with Customer Services the person is always extremely helpful..Version: 5.11.2
✓ Good . . .butMessages about delivery delays pervasive and unnecessary as I have always received relatively timely delivery. Also error messages about availability of certain capsules seem to be wrong. Now there is no mechanism to order the number of red recycling bags needed to match the amount of capsules and the automatic number of bags they give is insufficient..Version: 5.23.6
✓ User FriendlyThis app is user-focused. The lay out is eye-catching and the navigation is intuitive. I love to place my next order when I’m running low while I sit and drink my morning lungo. Will continue to use the app over the desktop for the sake of speed and convenience..Version: 5.12.1
✓ Good, but seems like it could do moreThe basic function of ordering coffee capsules is pretty easy to use if you already know what you want. However all the other functions seem like afterthoughts; there’s no guidance for which capsules you might like, little information on machines, and the contact, account and billing features aren’t well integrated..Version: 5.17.13
✓ Nespresso deliversI have been ordering Nespresso espresso and coffee for four years now, and Nespresso delivers. They deliver on the app; it is easy and intuitive. Their coffee bundles on the App either help the new Nespresso user, or simply provide convenience and new choices for those of us who have been around awhile. Nespresso delivers on the equipment every morning; we love ❤️ our Vertuo machine, and the milk frother. I have the most delicious double espresso with beautiful froth most every morning. Try the Chiaro double espresso! Lastly, they deliver to your front when you reorder your coffee and espresso; they deliver quickly and accurately most every time. I say “most every time” because we have experienced an error before, and Nespresso delivered then as well. We just called the 800# and they took care of us, and corrected our order. They also deliver in small size and convenience; we carry ours in a shopping bag, and take it with us on vacation! Relaxation and delicious coffee simply go together. Enjoy..Version: 5.17.13
✓ Nice and easy... but...Please make the recycling bags and bin a feature of their own. Giving them their own designated tab (called “recycling”!), on its own and not part of another group would be very beneficial. On the main menu, straight under the capsules!.Version: 5.15.9
✓ How easy is itSigned up for the subscription service a few months ago and have been very happy with the home deliveries particularly during the Covid 19 problems ( however do miss the chance to try new coffees in the boutiques). Have 3 machines at home. (unfortunately our Cube died about a year ago and got a good deal on the baby machine because u couldn’t fix well done) Hate “going for a coffee” rather my Nespresso. Have been a Nespresso user for 15 + years and have recommended to many friends who have purchased machines. Many thanks..Version: 5.17.13
✓ Stopped working on my iPadSince iPad last update. Still works on my iphone. Have uninstalled and re installed but hasn’t fixed it. Still not able to use it with wallet on my iPhone. Even though nespresso say they know there is a problem it hasn’t been addressed. When working it is a five star app. Since writing this it has had an update. Still 4 star due to a very poor tracking system. Pointless tracking when you have no idea who is delivering and no idea of where delivery is etc. All I have is an orange bar that doesn’t move. And will not leave parcel in safe place as the app says it needs a signature..Version: 5.17.4
✓ Glitch when payingI would give a 5 star rating but for the glitch that happens every time I want to pay with pay pal. It hangs and stays forever processing.... I have this app for at least 5 years now and not even once I was able to pay with pay pal . I’ve uninstalled and installed many times and I know it’s not my problem because I pay absolutely everything else with pay pal without a problem. I’ve reported this problem many times but it still happening..Version: 5.17.13
✓ Quite possibly one of the most fluid user designed appsSo, without going too deep into my background I’ll let you know just a few things. One, I work at a five star-five diamond urban hotel and have access to fantastic traditionally made espresso on a daily basis. Two, Nespresso coffee is as good if not better than this espresso. Also, the milk frothing device that came with our Vertuo bundle is amazingly consistent at providing fantastic foamed milk. I know the amount of technique and patience it takes for an individual to master using a steam wand and IT IS NOT AN EASY technique to perform. So, that a machine can produce professional results with the touch of a button is the sign of some highly intellectual engineering; kudos on that. Lastly, for the app itself, its a joy to use. From remembering previous orders, keeping information secure, streamlining the ordering process and ease of use, and (admittedly not a result of the app, per se) the timeliness of the orders arriving is hands down some of the best customer service around. If you’re thinking about an upgrade from your single serve coffee machine, look no further. Also, beware when you travel from the comfort of your kitchen and are forced to drink lesser coffees again, as it will most likely be all the time. Nespresso is THAT good..Version: 5.17.8
✓ Almost perfectA couple of bugs still remain to be fixed. The pod counter at the top adds sleeves of 10 just fine. But the “Duo” boxes of 2 or 3 sleeves seem to add to the counter as number of boxes (not pods). When starting the app, there’s a natural delay while the data loads. The app seems to get impatient with itself and prematurely pops up an out of order message. It’s completely unnecessary every time and briefly puts me off placing an order, for fear the system might corrupt my order or transaction..Version: 5.22.7
✓ Nespresso AppBrilliant I find this way of ordering so easy, do not experience any issues. When I order my Capsules they arrive within 3days. I also have the App on my Smart phone and get notifications such as when to clean my Vertuo Pop Machine, or if it detects issues. I think the variety of Capsules is good. Thank You Nespresso for your prompt service..Version: 5.30.4
✓ Improvement suggestionIt would be great to have a place in the app where we can rate the flavours that we’ve tried so we remember not only what our previous orders were, but which ones were our favourites..Version: 5.10.4
✓ So easyThe country went into lockdown yesterday and I suddenly realised I am home so coffee consumption just went up, so onto app order placed in less than 5 minutes, love it.🙂.Version: 5.17.6
✓ Top notchI’ve been using the app since buying my first Nespresso machine 3 months ago. I find it informative and easy to use. There was an issue when we moved house and for some reason (probably me) when I updated the delivery address it became a confusion between old and new. When the coffee didn’t arrive a quick phone call to a helpful call handler sorted out ( yes, I spoke to a real person. Imagine). Not only did I receive my misdirected coffee but an excellent travel mug too. Meanwhile, someone on the street where I used to live benefitted from a free box of coffee. Hope they enjoyed it as much I we enjoyed its replacement. Top marks Nestle..Version: 5.13.8
✓ Handy and simple to use but there’s a problem…This is a useful timesaver to order items directly within the app, arrange delivery options like using a pickup point or direct to your home with next day delivery or just regular delivery. However, I feel there’s a significant problem? I’m gutted to find Nespresso have a minimum order of 50 capsules! This puts me right off particularly when I’m unfamiliar with their range. I would prefer dipping in now and then to try out packs of 10 capsules and not fork out for 50 capsules per order. I can’t budget like that. The problem with paying for a bulk order does not allow me to spread my coffee drinking budget over time from week to week which would better suit my financial circumstances. I don’t live near a boutique to otherwise purchase pods. So, Nespresso have missed out on my repeat custom and I only buy accessories from them these days. Just imagine how much business they’re missing? Coffee pods are a consumable. If the options to buy pods were more accessible to new customers, I reckon Nespresso would retain more folk buying this very popular consumable. In my experience, people are so used to the availability of groceries that the trend to do a monthly shop is outdated. But, this seems to be the business model Nespresso use by setting a minimum of 50 coffee pods per order! Madness….Version: 5.25.6
✓ Love everything NespressoI have owned a machine and been a loyal customer of Nespresso for a good 6 years. I first became intrigued when living back in South Africa and my parents bought the Lattissima. Since moving to the UK I have owner two Lattissima machines and will no doubt look to upgrade to the Gran Lattissima in the future. As for the coffee, it cannot be beaten! The fact that these amazing little capsules are created from all over the world and are on offer for as little as £0.36(each sleeve comes as 10 and minimum order of 50 capsules) means that my partner and I always want stock at home. My favourite capsules are the Appreggio whilst my partner loves the vanilla eclair and caramel creme brûlée flavours as they have a slightly sweeter taste with a hint of either vanilla or caramel. Overall service from Nespresso is brilliant. Delivery, even during Covid-19 is within 2 working days Monday to Friday. We have even added in free collection of our recycling pods. Overall, I cannot fault any part of my experience with Nespresso and will continue to be a loyal customer for years to come..Version: 5.17.13
✓ Good app butVery easy to order but when there is an offer of free capsules it doesn’t allow you to say which ones you want for free which is really frustrating. I don’t want them to choose them for me!.Version: 5.21.6
✓ App review by new customerAll went well until I tried to complete my order, but error msg said one item was unavailable for delivery - but which one? No indication in cart - fortunately it was the first item at fault! All good once removed, order updated and placed correctly. BUT by converting the colour of the out of stock item in the order, I’d better, greying out the order + , such glitches would not hassle new users - or old hands!.Version: 5.27.4
✓ Generally goodI like the convenience of the app but it can be difficult to navigate sometimes..Version: 5.32.3
✓ Love the simplicity!I love the simplicity of this app. I can easily choose the coffee flavor and intensity, order what I will want for the upcoming month, and be done in as little as two minutes! But seriously, I never order that quickly - I love perusing to see what might be new or on sale. I love looking through the accessories, like coffee mugs and other items. I usually take at least 10 minutes what could be completed in 30 seconds! Oh - and did I mention that there is an option to set up a recurring order? Just in case I get busy and forget to order, I have that set up - and I just modify my list of coffee purchases if there is something new or I need something extra! This app is intuitive and simple! Love-love-love it!!!!!.Version: 5.13.8
✓ Best app everFor me, this is the best app. Does what I need and is very efficient and quick. Always updated. A central place for all of my coffee needs..Version: 5.32.3
✓ Quick and EasyThe app is simple to use and I’m glad that they seem to have fixed the phone number issue. My pods always arrive on my doorstep within two days and I’m rural. Toll couriers in the West Gippsland area do a fantastic job. I found the live chat a bit tedious, due to the time it takes for the operator to respond to questions. My guess is that they are also responding to others at the same time. It seems a few more consultants on the live chat would be a good idea. Eventually I got the help I needed, but next time I think I’ll telephone. I’m a busy person and it all took way too long..Version: 5.15.1
✓ Special Offers?Called to the store in Adelaide whilst on holidays. Fantastic. Great staff. Offered to show us new capsules etc.& to taste the iced coffee. We asked whether you could by capsules by the box online & they said yes. We couldn’t buy in store as we were very limited with space & thought we’d wait til home to do so. Have searched & searched & the only capsules in boxes seem to be the new iced coffee ones. So just ordered individual sleeves. I find the app a bit limiting that way & whilst the coffee is great, is very expensive when you can buy equally good coffee elsewhere. This, however won’t deter me from future orders. The app is so VERY slow, particularly when is comes to checking out. Took 20 minutes. It’s not a one off happens every time I order. Make myself a coffee to have whilst ordering knowing it’s going to take a while to do. Becoming annoying..Version: 5.21.5
✓ Ordering recycling bagsI am a bit astonished by the number of people who say they cannot find where to order recycle bags. I'm 48 yrs old - an age where I can navigate apps and internet, but a long way from it feeling natural. Having said this, I thought it common sense to go to "accessories" (or maybe "accessories and maintenance")....however it read, I found it without thinking too hard and for me that really is saying something because I've had issues and now find many things to be frustrating that used to be easy for me. I love an app that doesn't make me think about anything other than what I want to buy. Sit back, sip coffee, and a couple clicks later I'm done. Easy peasy. 👍👍.Version: 5.19.8
✓ The best cup of coffeeI love the ease of making coffee and every cup is always great. Easy to order on line and super fast delivery.Version: 5.32.3
✓ Great app needs a little attentionI consider this app to be one of the easiest ordering apps so quick and efficient, it still gets the job done but there is an issue where u don’t get the option to choose a delivery option before u put in payment details but then it won’t let u proceed to pay before u go back and put in a delivery option then u must re-enter payment details. Also am missing next day delivery that was fantastic..Version: 5.17.1
✓ Very convenientFrankly, if you have one of these machines, the app is the only practical way to get coffee (which is kind of a downside for Nespresso). The app is simple enough to use, and my orders come within a couple days even with “free shipping” selected. A couple bugs I’ve noticed is the app will show me which size capsules will work with my machine (espresso, coffee, alto) but the spot for “recommended capsules” is blank or broken. Not a huge issue, but it would have been nice to use. Also after making my selection and trying to purchase, the app took me directly to the payment screen. After a couple error messages about needing to pick a shipping option, I was able to figure out that I need to go back a step then select what I needed..Version: 5.16.6
✓ So easyWhat could be easier than buying your coffee from home and have it the next day. What a great service and the app is so easy to use.Version: 5.21.5
✓ One of the easiest to use apps on my phoneLet me start off by saying that I never and I mean never leave reviews on anything. I have been using this app for the better part of four years now to order my coffee from Nespresso as well as ordering accessories and a machine. there’s never been a crash or any type of error or anything with this app while I’ve been using it like other apps I’ve used. I have even been able to troubleshoot my machine when I had issues with it a few times and only one time did I have to call customer service because I couldn’t find what I needed in the app. more app developers should follow in the steps of the developers of the Nespresso app!.Version: 5.27.1
✓ Great on the surface but always glitchyThe design and usability of the app are great, and overall I can always easily do what I need to. But this app in particular seems to constantly have bugs. One in particular is if you navigate to Basket > Past Orders so you can simply reorder, it directs you to Personal Information instead. Always have to back out and click into Past Orders. Has been this way for years, can’t believe it hasn’t been fixed yet. Another is making an order an Easy Order, which I would love to do, but the freebies they offer never seem to be available, but you are simultaneously supposed to choose one. If I can only use the original line capsules and none of those are available, why am I going to select a Virtuo? What could I possibly do with that? Very frustrating and has left me manually ordering capsules when I would really rather set up something recurring..Version: 5.20.6
✓ Payment difficultApp won’t open at all on my iPad. Keeps asking for my mobile no . Don’t know why I have to keep putting it in. Wouldn’t let me pay by paypal. I then added my card details and the order went through. On a whole good app but 3 times now I have had to ring my order through as I have trouble with payment . Also having trouble sending this as I have to enter a nickname . 20 try’s and still saying nickname taken . Will try again later.Version: 5.15.9
✓ Smooth & efficientIt is easy to find any coffee or accessory that I want. The checkout process is fluid and the app easily connects to PayPal to finalise my order. I like that new flavours, machines and promotions are displayed on the “News” tab of the app so you can check out the latest offerings. This is easier than going through the website and I have never had to ring Nespresso as I’ve never had a problem..Version: 5.17.8
✓ I love your app but please fix interface with PayPalApp is great to select all your stuff and keep your delivery details. You can order using it reasonably straight forwardly as long as you use your card details directly. The PayPal interface to pay doesn’t seem to work and keeps crashing the app. I put my order through three times and it didn’t work with PayPal. Put in details of your card and it works fine. Why offer to pay with PayPal if it crashes all the time? I’m afraid you lost a star because of that. Otherwise it is a great app. Please fix the glitch. Smooth coffee with smooth ordering however you wish to pay would be lovely..Version: 5.16.4
✓ So easy to use 😊I’ve been using this app for a few years. I have a Easy order set up but when I feel like a change, it’s no problem to edit quantity or delivery. Get it and use it..Version: 5.19.8
✓ Unwanted giftsWe are the biggest fans of Nespresso but for probably the wrong reasons. For medical reasons, we are totally caffeine free and the Virtuo machine makes the very best decaf coffees at home we’ve been able to find. Thank you Nespresso for continuing to bring quality coffees that can be enjoyed without the caffeine. Having been a customer for tens of years and not ordered a caffeinated product since 2016, why do you keep sending gifts that we cannot enjoy. We’ve tried to request that they are stopped, or changed to decaffeinated offerings but have been told this is impossible. Surely a sophisticated customer focused brand like Nespresso can come up with a solution. We cannot be the only decaf customers in the UK who find this irritating..Version: 5.31.4
✓ No issuesI’ve placed about 6 orders with the app and never had an issue like others have experienced with mobile number or credit card. Yes, they have changed pod names and products, but a click on the item gives a good description. App format does change, and after you get used to it, they change it again. My policy is “if it ain’t broke, don’t fix it”. Every company tries to improve things and it’s not always for the better for everyone. Just have to swallow it!.Version: 5.14.2
✓ Usually, so easyThis app is normally so easy and convenient to use. Delivery is really fast. My only issue is, lately, every time I order, it asks for my phone number (Why? No one from Nespresso has ever called me). Yet there is nowhere to put it in, and I have to swipe back and forth, looking for the page to insert it. Plus I know it already has my number, because when I finally find the page, my number is already there! So frustrating!! Once I sort this issue out, definitely 5 stars 🤷♀️.Version: 5.15.2
✓ Great App to order my coffee podsOnly ever had a technical issue once. I have been buying Nespresso coffee pods for many years now, and I have had 2 coffee machines, where one machine was free with a new subscription. I stopped subscribing a few years ago but I would reconsider resubscribing if they had a good deal. Arpeggio is also my favourite and I love the colour Purple! Dominique.Version: 5.25.14
✓ So convenientGreat app, easy to use, no issues. I see a few complaints re app usability and having to enter serial number and/or address 3 or more times. No issues for me. Even if I did have the issue, it would still be quicker than having to drive, find a park, and go into store to purchase capsules! Great app, saves me so much time.Version: 5.10.0
✓ Super easySo easy using app - and purchasing in advance as get a discount. Order one day - set the up Touch ID- on your door step the next day. Don’t get the coffee shakes for missing out as SO easy!!!.Version: 5.15.9
✓ Payment setupApp overall is great just had one problem and that was after but payment details in, it wouldn’t go back so I could place an order. I had to go out of the app and then open it again.Version: 5.17.6
✓ NespressoSlutMy name is Mia and if I’m going to be honest i never write reviews for any product BUT my new Nespresso machine has brought me SO MUCH JOY that I have to share it with everyone. Just the other day 2 people were having a hard time picking a coffee machine and was leaning towards a regular coffee pot UNTIL I mentioned Nespresso and their many flavors and options and not to mention the fact that it shows you the intensity of each individual pod…not even 2 minutes later I see them leaving with a Nespresso machine :) one thing I enjoy is seeing people’s smiles especially talking so passionate about coffee! Best coffee ever! I have not walked in a Starbucks, Mary Lou’s or dunkins in WEEKS! Nespresso is all about quality! 🖤 :).Version: 5.31.10
✓ Must app for Nespresso ownersI used this app years ago and it proper flakey, not useful at all. But after a good few years it has been developed and it finally works well. Not quite up there with the McDonalds app, but works very very well. Before offers wouldn’t sync up to the app, user Info didn’t replicate. You would always end up using the web browser. Now it syncs up very well and even if I add an item on the browser basket it appears in the app, and visa-versa very good. User info is current and accessible. I like it, now. It has many bad reviews but please check the dates and this app was bad, but it is now very good. And free!.Version: 5.17.8
✓ A little disappointedHad high expectations for the app. Nice look and feel, intuitive design and easy to navigate. However, had multiple glitches during my experience- an error without any good description on trying to add a free gift without purchasing a welcome package. I read copy on the page later to figure it out, but would be nice to just be alerted that I forgot to add the welcome package to get a free gift. What is up with no ability to edit existing address? There was an error in my delivery address and I had to add a new one because there was no option to edit. Lastly, the lag time on page loads was pretty bad. I don’t think it was my WiFi because I have no trouble with other apps, and it wasn’t just a one page thing, it was consistent across the app- perhaps you need to look into performance enhancers. Overall though, I was able to place my order and will use the app in the future..Version: 5.10.3
✓ Very user friendlyIt is user friendly but would be great if you can pick and enter the number in one screen rather than switching to my basket screen everytime. If you also have a subscription credit, it would be much better if you get a prompt from the app or an email reminding you to order..Version: 5.17.8
✓ Great App! Easy, and quick to use!Logged in quickly, easy, clear tabs! Made ordering pods, and products easy. Great write up info on each flavour profile. Love this app!.Version: 5.11.2
✓ Makes ordering a breezeI’ve been using the app for years; ordering is easy, all the info on the coffee blends, keeps items in cart (doesn’t delete them) so I can explore and add over the month before placing my order, range of accessories so I can reorder descaling kits, mugs, pod holders or a new milk frother without having to visit the shop. Best thing is a range of delivery options, with same day delivery available for when I’ve left my order to the last minute (especially good when working from home in the pandemic!).Version: 5.25.1
✓ Easy to UseJust placed an order via the Nespresso App was very straight forward automatically added the promo items gave me a number of shipping options and allowed me to pay with PayPal. Really could not of been easier nor ask for more although I do like the idea of giving a discount to users who self serve no staff costs lower overheads should - discount for customer..Version: 5.14.1
✓ Too Easy!Have been using the app for a few years now. It just makes reordering so easy. I also like that I can order gift purchases for friends or family & have the order delivered direct to them. No hassle..Version: 5.28.0
✓ Overall OkOverall the app is ok. It runs smoothly and is well laid out. I would like to see the free samples option available like it is on the website. That alone makes me not want to use it. I also wish you could mark your favorites and have a filter or spot where you could see just those. Or maybe a thumbs up thumbs down to easily track/see what you’ve tried and liked/not liked (without having to sort through orders). We’re new to nespresso and there are a ton of coffees and I will not remember every one we like (outside of saving a pod or taking a pic of it). It would be a nice added feature as we make our way through the different flavors..Version: 5.30.3
✓ Long-time CustomerI’ve had Nespresso coffee makers for over a dozen years and remain a devoted, satisfied client. The app in its current iteration is simple to use, orders are placed efficiently and quickly. Shipping takes longer than in pre-Covid days, but the ordering process is still reliable. I prefer the simpler, smaller original-capsule machines and have owned a few different models over the years, always with complete satisfaction. That said, family members who last year purchased a complex vertuo-line coffee maker spent many (8 or 9) months interacting with customer service and went through three coffee makers before getting a machine that, so far, works properly..Version: 5.25.9
✓ Could not be any easierGreat way to order coffee. Hassle free and super convenient. Less than 5 minutes to do the lots. Saves having to go to the mall!.Version: 5.17.13
✓ Does what I needA good app, it’s quick and simple to use and does pretty much everything I want it to. I’d like an idiots guide to descaling included though, without having to try to find it on the full website. As others have said, the minimum 50 capsule order is a bit annoying. I don’t mind so much now as I’ve found a couple I like and will stick with. In the beginning the choice was a bit overwhelming and I wasted money buying full sleeves of coffee pods I ended up not liking. The recent blind tasting set was an excellent idea. I’d like to see more things like this, or maybe mixed sleeves/ build your own sleeve?.Version: 5.30.4
✓ FrustratingWhy, once you have clicked on a particular capsule you want to purchase, does the screen then goes to a picture. As if you could tell what the taste would be from a picture! As well, all the pictures look the same on screen. I found the previous site much quicker and easier to use..Version: 5.14.2
✓ Out of Stock - Nespresso Witch!You read all the Nespresso site information, decide on different blends and sizes, add them all to your cart, and then after you have everything just right the Nespresso out-of-stock Witch appears! You know, that bad witch which sneers with joy at letting you know something is out of stock and then cackles that you have to empty your cart and check each new entry to find out which capsules are out of stock! Let’s not tell the customer which one is out of stock or when it will be available. Looking at customer reviews, many a loyal customer has experienced the Nespresso Witch. Please make it disappear!.Version: 5.23.6
✓ Offre cadeauFacile et rapide , *Il est difficile de savoir si les cadeaux proposés seront envoyés car lors de la commande , il n y font pas mention ..Version: 5.27.8
✓ Very good app - but needs one change pleaseI love my Vertuo machine, & I love the coffee. But one thing needs to change on the app please. Can you put the ‘Recycling pickup’ order box at the end - right where you check out? Having it under accessories doesn’t seem the right place, & by the time I’ve selected my coffee, pressed continue, my moment to order the recycling pickup seems to have been skipped. It would be much better to have it just before checkout - when you’re choosing ‘next day delivery’ etc. Many thanks. I have just ordered my months coffee selection & I wasn’t prompted if I would like a pick-up of my recycling. Now I’ve paid & will have to hang on to it for another month..Version: 5.19.5
✓ Very simple to useVery easy to order, quick responses to online orders, easy to view even for these 62yo eyes on either iPad, mobile or laptop. Secure payment using 2 step authentication Never had issues using this app over the years, whether ordering machines, original capsules or the newer style.Version: 5.30.3
✓ So far so goodI have never had any problems with using this app! Very convenient for online orders and device maintenance detection!.Version: 5.32.3
✓ Fast and easyGreat description of the coffees and so easy to order. Can set up reorders if you prefer and can pay monthly to get extra credits. Super fast delivery. Excellent app and great coffee.Version: 5.22.2
✓ Amazing!!!I love Nespresso so much!! I love the company‘s commitment to sustainability, the innovations with coffee, the dedication to revive single origin coffee, and their first rate products! One thing I think that they could improve upon, is their subscription model. I used their subscription model for a while, but noticed that some of the limited edition coffee pods were not available with the subscription model. I am someone who likes to experiment with different coffees each time, and found that the subscription model was a little clunky when you want to update your coffee selection regularly. Other than that, I find no issues with the company!.Version: 5.29.8
✓ Facile et rapideCommander des nouvelles capsules se fait en quelques secondes! Fantastique!.Version: 5.7.2
✓ Easy to use and no problemsThe app was easy to use and I have no problems with it. I can see my history of orders, which is handy. I receive free capsules because I order enough in the one go, and my details are saved so there is no need for me to enter my details again. Also, I can accomplish my ordering in less than two minutes. My regular capsules aren’t available anymore, I’m guessing rebranding of capsule flavours, so my order took a little longer this time. I’ll be back on track next time. Paypal option is handy, this is a quick and safe payment option..Version: 5.17.13
✓ Great coffee, good appI love Nespresso! We fell in love with it in Hawaii where there was one in our hotel room and we’ve had it for 5 years. The app works well but the product content could be a bit better, for example when you want to reorder a particular pod size, you cannot always easily tell what the size is in the Master crafted singles for example. And, when you pull up a previous order and want to reorder something you liked, you cannot click on the item to go back to the product detail page to review it. Simply reordering previous orders is a simple streamlined process. Overall a very nice app and Nespresso coffee is the only way to go - don’t buy the knockoffs. It’s the combination of machine and pod that makes a great cup plus you get free gifts when you order..Version: 5.25.7
✓ Comprehensive and ComprehensibleThe app seems to cover all the bases in terms of enabling ordering of pods, which is my main requirement, and also occasional things like recycling bags, descaler kit etc. It is clear enough what the offerings are, and there is good supplementary information / reliable tasting notes etc with new coffees. The functionality is nearly always clear, very occasionally the payment system seems to play up, but it is not worth taking a star off for that. I think it is basically quite well managed, designed, implemented and supported..Version: 5.22.8
✓ Elegant meets sluggishThe overall app works for ordering what you need, but there are a few thing I feel can be improved. First, when entering credit card information I shouldn’t have to select a card type. You can determine that by the number entered. Also, when having to edit information it seems it must connect to my online account to download prior to my editing as I received a 504 bad gateway error the first time trying to edit my information. I would prefer to edit the information saved on my phone, then have it sync after saving this way if the sync fails I can still continue on with my order. Lastly, which I don’t knock the app for but think it would be nice, using information of my order quantity and frequency to determine how fast I drink through my order and send me a reminder when I get low. The reason I like this as opposed to the reoccurring ordering is I like to try new coffees. I am less likely to order the exact same coffee every time. Fix these and you’ll have a great app..Version: 5.7.3
✓ SimpleNot sure why I am writing this review but review by ‘kcic………’ triggered me to do so. I have no promotional link with Nespresso. Minimum 50 capsule limit probably related to packaging and dispatch, which would make delivery charges disproportionate to the cost of the items being ordered. 10 capsules will cost approx £3.50 - £4.00. Delivery charges for such a small order will easily be that cost again of more which might be passed on to customer. If one is allowed a 50 capsule order with free delivery then it might be better for the person who budgets tightly to save up the money in previous week/s and ‘splash out’ on a 50 capsule order less frequently to satisfy the rate at which one enjoys Nespresso. With Nespresso one buys into the convenience of producing a good cup of coffee in minimal time. However, there are other cheaper, maybe not so convenient, ways of enjoying coffee, which however can be taken as part of the ‘ritual’ of a coffee drinker. I have given app 5 stars, the only minor snag is that the ‘Re-order’ button is not so evident in top left hand corner of screen. Making it more visually noticeable might help. Thank you for reading this long unsolicited review..Version: 5.28.0
✓ Nespresso app reviewI have had this machine since Christmas. The choice of coffee is great the app gives a very good detailed description of each and every option. So if you like that kick in the pants first thing in the morning you have the options. The addition of the milk warming machine ( although expensive) work rely well and enhance the experience. This app works rely well and allows you to select your option and just buy. Even allowing a repeat order button. Nice touch if and when you find your perfect blend of coffees then bosh job done. Well done Nespresso..Version: 5.25.3
😕 Nespresso Negative Reviews
