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8tracks - Best Playlist Radio App Complaints & User Negative Comments 2024
8tracks - Best Playlist Radio app received 50 complaints, negative comments and reviews by users. Have you ever had a bad experience using 8tracks - Best Playlist Radio? Can you share your negative thoughts about 8tracks - best playlist radio?
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8tracks - Best Playlist Radio for Negative User Reviews
✓ Was great before the adsThis used to be my go to place to find new music, but in recent years the ads have gotten progressively more intrusive and repetitive. I understand that the developers need to run ads to make money, but the repetitive long audio ads that are often times louder then the music are extremely annoying. Had this app for years, but now I just find new music on YouTube as the ads there are at least varied, and in comparison way shorter..Version: 3.3.76
✓ Plays one song and stops??Not sure what happened. When I use my app after last update it now only plays one song and stops. It also doesn’t show up as playing media on my lock screen. What’s up? I would have given a 4 star (-1for loads of repeating ads)..Version: 3.3.76
✓ SadI liked this app but their little « rules » are fricking annoying and the ads are driving me nuts. Goodbye 8tracks.Version: 3.3.76
✓ Quits playing after one song!I love this app but it’ll only play one song and then it stops completely. I’ve had to delete this app before because of this exact reason and wait to download it again once it was fixed. PLEASE FIX ASAP.Version: 3.3.76
✓ Plays one song and shut downIt only plays one song and stop playing. I wrote to them about that but no one replied..Version: 3.3.90
✓ To many adsWay to many ads not worth downloading, a lot other apps provide the same services with no ads.Version: 3.3.76
✓ Good music, annoying adsApp stops playing music after one or two songs is frustrating..Version: 3.3.90
✓ Jumping Jesus this is crapYeah... 1. no longer supported in Canada 2. Ads up the wall and back 3. You can’t switch songs without buying or watching ads JUST GET RID OF IT ALREADY!!.Version: 3.3.92
✓ Bare bonesAlways loved 8tracks, barring the changes tp subscription and all that fallout, and tbh i still like it. However, ever since it was shut down and brought back it seems things are missing? On the app I can’t search a tag AND sort it by newest/popular like before. Playlists in a tag seem to be in some random order. Also om the app activity text is missing on profiles are missing or in white font as to be unreadable. Only links are readable. Not to mention the bot accounts and hacked faq and who knows what else thanks to t-w. Im glad its still mostly working, and usable as an archive for playlists from years back, but im really terrified for the day the site is ruined beyond repair and its all lost. If who ever is doing bug support could reach out and show there’s SOME life working on this app still that’d be great..Version: 3.4.1
✓ Used to be good before adsThe ads have made this app unusable for me. I’ll be switching to a new music streaming app..Version: 3.3.76
✓ Terrible new user experienceMy process: -Downloaded the app knowing nothing about it. -Tried to auth with google. -After Authentication and accepting privileges for the app to view my basic info, I was redirected to create an account where I was asked to pick a user, add email address, and pass. -Error. Email already in use... -Ok, well then... I’ll click sign in. Prompted with another google auth button.. clicked. -prompted to again accept privileges for 8tracks to view my info. And guess what. I was redirected to create an account yet again. -this time I changed my email address and finally I’m in! -Nope! Instead I’m hit with a product page already trying to up-sell me before I even see what the app has to offer... -Click the X and close the ridiculous modal asking me to pay for an app that I’ve yet to see. -at this point I’m frustrated with everything about this process but I decided to be optimistic and at least try to play something... -clicked on a genre, and then I clicked the first recommendation... -oh... of course. A 30 second ad for something so irrelevant to music or the genre or anything I would give a second thought to. -10 seconds into the ad, I closed the app, deleted it. And wrote this feedback so the marketing team can collect some insight on how new users should be treated and why I feel like one star is too good for this app..Version: 3.3.76
✓ My favorite music app, turned into a massive disappointment.I hate leaving a negative review for something I just want to support, it’s still my go-to source for good music, but I feel like an idiot, paying for a Plus account only to be completely unable to upload new music, and being completely ignored when I ask for help. I literally just want to support a site/app that I was really sad to see shut down, and thrilled to see come back. I know I’m not the only person who still loves 8tracks, but with all this, its turning away more and more people. PLEASE fix this, because the Contact Us section of the site literally is unusable and no one will answer my emails requesting help..Version: 3.4.1
✓ Too buggy to useI’ve had an 8tracks account for years, and really love it as a way to find and share music. However, the app rarely functions as it should. For one thing, the songs don’t play on their own. I have to individually press play on every song, and unless I have the app open, the ads between the songs won’t play. I used to listen to playlists on 8tracks while driving, but now that I have to manually play everything, I’m unable to do that. I also had a premium subscription for a while, but got rid of it because the app still functioned as though I hadn’t, making me listen to ads anyway. I’ve been a supporter of 8tracks through the years, and I appreciate all the work that’s gone into keeping it running, but I’m not going to pay for, or even continue to use a product that just... doesn’t function..Version: 3.3.76
✓ 14 days? DisappointedUsed to be a big fan of this service, after it went to paid only I was no longer a part of it. So I saw an add promoting 8tracks, because I was familiar with the app I went to check and see if they had gotten away from only paid subscriptions. I was really excited that the description in about the most recent update said free listening was available again. Unfortunately, right after creating an account I get a pop up saying it’s only free for 14 days. Incredibly disappointed, and I think it’s incredibly wrong to state free listening is back only to get more downloads..Version: 3.3.76
✓ Too many adsThe app is well organize and contains a lot of decent playlist but over the last years they have incorporated way too many ads.Version: 3.3.76
✓ Not available in CanadaIf you don’t plan on offering service to Canada remove the app from the Canadian AppStore.Version: 3.3.92
✓ GlitchyI used to love a tracks, but for months and months I am unable to consistently select a new playlist to start playing. It wants to play its own selection and its own order. Text Support I suggest to uninstall and reinstall the app. This will allow me to select a playlist, however it will continue playing its own order after that and will not allow me to change playlists on my own. Uninstalling and reinstalling the app every time I want to change playlists is not a solution. Really hoping I can get actual tech-support beyond automated messages soon..Version: 3.3.99
✓ Unusable. (Both iOS app and website.)As other reviewers have said, emails to 8tracks support go unanswered. I hate leaving a negative review on what was formerly my favorite music streaming platform, but the team has left critical bugs in place for months that have left the platform unusable for us. I will not list the bugs I’m encountering because if any of the support or engineering personnel cared at all about their product, they’d use the product and see these bugs for themselves. But they don’t use the product. They don’t care. So it’s time to say goodbye to 8tracks. What a sad legacy to leave. At least have the courage to know when to throw in the towel; Leaving a mortally-broken piece of software online is just pathetic and demonstrates how little you care..Version: 3.4.0
✓ No more RelaxationI used to listen to playlists before bed but can't anymore with the new ad system. An ad that played a loud alarm clock noise kept startling me awake at the end of my playlist. Same ad played multiple times too! I regret updating the app. Old version was MUCH better..Version: 3.3.76
✓ I missed 8tracksI redownloaded this app cause i heard they got rid of the pay to listen stuff but i cant even log in. I tried to log in with facebook, but it just loops me. I click log in with FB, it takes me to a safari-looking page (but im still in the app) that asks me to login with facebook, i click ,it redirects me to the FB app, i click yes log me into 8tracks, it says ok, and we’ll send u back to 8tracks too, then sends me back to the safari-looking page without logging me in. Great app. [edit] i was able to log in on desktop, then change my pass and log in on phone from there, so its cool, but it still needs fixing. Haven't used app yet, but things are looking up. Changed the rating to something less terrible..Version: 3.3.73
✓ PettyI’ve had it downloaded for years and all of a sudden it’s not available in canada...Version: 3.3.92
✓ Aggressive ads.Turned on some nice soft music to put my baby to sleep just to have her jump awake and start crying when an ad for some truck came up. Mid playlist. At least have them at the start, not 2 songs in..Version: 3.3.76
✓ Do u work anywhere right now lolLol im in canada and ya’ll i even changed my region to the states and it still wont work so rip 8tracks i guess. i didnt want to have to download spotify but i suppose thats my only option now *dramatic sigh* 👀👀👀.Version: 3.3.91
✓ BuggsIm not even able to sign in it keeps freezing.Version: 3.3.90
✓ Why not available in Canada?I had this app in like 2014-15 and I loved it so much. Forgot I deleted it a while ago and tried to get it back but it’s not supported in Canada anymore? This is bogus. I’m pretty annoyed please make it available here again..Version: 3.3.92
✓ 8track isn’t back.“8 tracks is back after a short self-quarantine?!? Immediately followed by a message when i try opening the app that it’s not supported in Canada... WTF?!? Why would you toy with us like that? If it’s not supported in Canada, then why release an update in the canadian app store?!?!.Version: 3.3.91
✓ Ad enoughThis was my favourite music app, it was great for finding new artists! But the ads are just too much. Byeeee!.Version: 3.3.76
✓ Yeah but it doesn’t actually work in CanadaAll the info on their website says it should work in Canada, but it definitely doesn’t. If you are delayed in or don’t plan on offering service to Canada that’s understandable, but please be clear about that. I loved this app before it was shut down, but it doesn’t belong back on the Canadian App Store until it actually works..Version: 3.3.92
✓ Doesn’t work in Canada anymoreUsed to be my top music app but now it’s saying it won’t work even though I’m in Canada!.Version: 3.3.92
✓ Worst music appDon’t download unless you want to listen to 2 minutes of ads between each song. Used to be great but now it’s terrible..Version: 3.3.76
✓ Has problemsI love this app and everything, but somethings need to be fixed and added to make this worth $5 a month. 1st I can’t upload my profile pic (no matter what picture I use) which is REALLY frustrating and 2nd you should be able to make playlists on the app as well and not just on the computer. Also, it’s really annoying to have to go to your computer when you have the app right there in your hand. You should also be able to edit your profile on the computer site too (don’t know if you actually can though, I’ve been looking and haven’t found any button for it). So yeah....other than that, pretty good app..Version: 3.3.74
✓ SO many ads! Awful user experienceI used to listen to music on this app all the time, now the free version is so annoying that I’m deleting the app. Freemium product FAIL. You should get users to upgrade to a paid account because they love your app and are going to get added value - not try to get the to upgrade by annoying them!! :(.Version: 3.3.76
✓ So Slow and Difficult to UseMy goodness, I've spent three hours straight trying to upload my own playlist using mp3 files, but the website and app are horribly slow. I've managed to wait out the long loading pages, but uploading songs give me issues as well. It always tells me there's been an error too, and I've looked everywhere to find a solution. All other solutions fail too. I don't know if I'm using this app correctly but there aren't great options online to find out how to properly work this. Apparently I'm the only user having this issue and it's very frustrating :(.Version: 3.4.1
✓ This app has lost its wayI used to love this app, great mixes, I enjoy listening to music by genre and I even lost track of how many playlists I had favorited. But the ads...is gotten so bad. I don’t mind the watching 30 second ads, it’s a free service...I get that.but...gone are the days when you’d put up with a quick ad when you first launch the app then you can get to your music. Nowadays.... 1. Some ads play back to BACK two, sometimes even three times. This happens ALL THE TIME. Same damn ad back to back. Fix this. Getting bludgeoned with the same ad over and over and over again sucks. I don’t like subway sandwiches dammit, never eat there never will. 2. Why do I have to sit waiting 15-30 seconds BEFORE the 30 second ad starts to play. That’s a 60 second ad to me. Optimize your app/ ad service to work seamlessly on a 3G network because not all cell phone companies have 24/7 reliable 4G networks, at least not now. 3. I think this app has grown enough to quit with the click bait ads. This is coming from a user that understands I’m using a free service, and I’m ok with ads as long as they are reasonable. And I’m not interested in an Ad free premium subscription. I use 8tracks because it’s free...but you guys are ruining the experience..Version: 3.3.76
✓ Good but needs workGood app, glad they fixed the old issues. That said! These new audio ads are fine and all, but instead of just interrupting playlists, they're actually skipping songs! If I click on the playlist I want to hear all of the songs in it and these new ads (be they actual advertisments or those weird replacement song ads that I hate) are literally ruining the craftsmanship that people tend to put into these playlists re: mood and song order. Ads are fine, but fix them so they don't delete our songs..Version: 3.3.76
✓ Adds every 2 songsAdds are playing every 2 songs now, 20+ seconds long. Liked the app before but now it’s impossible to enjoy the music. Looking for alternative as we speak unfortunately..Version: 3.3.76
✓ Repeat adds....🙄I can understand throwing an ad in now and again but to run the same ad back to back over and over is to much. Run the ad once... Gimme some music.. Run a different ad a little bit later, play some more music. ....that’s what all the other apps do..Version: 3.3.76
✓ Terrible for adds now. DisappointedUse to be amazing until the update. It use to only play one add when you first opened the app and selected a playlist, but now I’m interrupted ever 3-5 songs with adds. How are you suppose to get into the music when a add pops up every 10 minutes?.Version: 3.3.76
✓ Love 8tracks but app has many issuesI love 8tracks and have been using it to listen to music for several years now. The desktop website works great and rarely has any issues, but there are WAY too many bugs with the mobile app. Unless the app is open, the songs don’t play continuously and I need to click play after every song. This means that every time I want to listen to the next song, I need to unlock my phone, open the app, and click play. This is a major issue especially when in the car, and I’m sure it’s not good for my phone battery either (because I need to keep the screen unlocked and the app open in order to keep songs playing). The layout of the player also has a lot of room for improvement. The play/pause button is so small that I have to try really hard to click it precisely, which again is an issue because of what I mentioned above. I love 8tracks and really want to use it as my main music player, but PLEASE work on improving the app..Version: 3.3.90
✓ Used to be great8tracks used to be a go-to for me for music, but since they’ve added audio ads it’s kind of gone downhill normally i wouldn’t have a problem with audio ads- they encourage people to pay for premium which is helpful for the company, but there’s a difference between “one or two 30-second ads every 30min-1hr” and “one or two 30-second ads literally every few minutes” sometimes i’ll switch playlists and two 30-seconds ads will play, then i’ll skip one song of the new playlist and another two 30-second ads will play, all unskippable and usually at completely random intervals tl;dr 8tracks is such a great app for music lovers, i just wish the audio ads were better spaced and less frequent, it really messes with my groove lol.Version: 3.3.76
✓ Please listen and fixSo disappointed that as you are listening to music an ad comes in between that you can’t skip. A lot of your customers have complained about this same issue, so not sure if you just don’t care or see it but don’t want to fix. Either way if in an update I don’t see a fix for this I will delete this app and move onto Spotify.Version: 3.3.76
✓ R.I.PWas my favourite app bc of the hashtag sorting feature, but now it’s no longer available in my country.Version: 3.3.92
✓ What’s going on 8tracks?Have had this app forever, and now all of a sudden it’s telling me it’s not supported in my country?! Hello, I’m in Vancouver, BC Canada. What the hell?! Not impressed..Version: 3.3.92
✓ Ads Won’t PlayI installed the app earlier today and was trying to listen to a playlist on my drive to school. It was working fine until, a few songs in, an ad was supposed to play but didn’t. It was supposed to be 30 seconds long but no matter where I clicked it wouldn’t start so the timer never went down. I tried exiting out of and restarting the app several times and though a new add would pop up the same problem occurred..Version: 3.3.76
✓ PASSWORDS STOLENThese creeps had a data breach of passwords and email addresses and failed to ever notify me. My information was stolen from 8 Tracks due to irresponsible lack of security AND THEY NEVER TOLD ME. I just discovered this today from a different credit source. Millions of people’s information was taken and any of you could be sharing your password and email with the thieves and not even know it. There are ways to find out what these scammers won’t tell you. Stay away from 8 tracks totally. The app is not safe and your data has been given or stolen. Look online as there are sites that will tell you by email address if it’s been compromised..Version: 3.3.90
✓ 😬This app is kind of trash now. I mean the playlists are great, but everytime an ad plays, it completely pauses the music and doesn’t play it again after, which is pretty annoying when I’m listening to music while cleaning or taking a shower or studying. And it has a lot of glitches. The app is constantly closing, it’ll skip music even when I didn’t press the skip button, and a lot of the times my liked playlists won’t show up until I close the app and try again..Version: 3.3.90
✓ Have to reset app to start a different playlist (Not sure how to report software bug)I love the app, but I’ve noticed it’s quite buggy. When I listen to one playlist and look back at my search options, it doesn’t allow me to hit play on a different playlist, even if I click into the playlist; there is no play button anywhere. It only resets if I restart the app, and the play button appears again. It’s an inconvenience, and a bug to be fixed..Version: 3.4.0
✓ Can’t leave the app?I can’t “minimize” the 8tracks app or put my phone on standby to listen while I work, because the playlist will stop after each song. So either I open my phone every time a new song starts to hit play, or I leave the app up the whole time, which is a huge drain on my battery. 8tracks should also do more to equalize the volume between songs, because some are very quiet and the next blows my eardrums out. Maybe go for an app update that’s not a year old?.Version: 3.3.76
✓ Love the music hate the bugI love listening to my app but lately there has been a bug that won’t let me listen to it while closed like I used to..Version: 3.3.90
✓ Good app but..When it operated a few years ago one did not have to pay to listen playlists on 8tracks w/o ongoing constant ads, that played in intervals every 2-4 songs. I have made playlists on here the past years with thousands of hits. What frustrates me is I can’t even listen to my own playlists w/o hearing ads and it drives me nuts, I refuse to pay for this introduced fee to be a “prime” member, it’s ridiculous. As I’m writing this, I'm really debating taking my hit playlists down for personal use. Let the creators listen to their own playlists without the ads, and promo to “update”..Version: 3.3.76
🙂 8tracks - Best Playlist Radio Positive Reviews
8tracks - Best Playlist Radio works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact 8tracks - Best Playlist Radio.
⛔ 8tracks - Best Playlist Radio Problems
