- 92.5LEGITIMACY SCORE
- 94.0SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Massimo Dutti: Clothing store App User Positive Comments 2024
Massimo Dutti: Clothing store app received 97 positive comments and reviews by users. Can you share your positive thoughts about massimo dutti: clothing store?
Please wait! Massimo Dutti: Clothing store Facebook comments loading...
Massimo Dutti: Clothing store for Positive User Reviews
✓ Really good UII love the flow and the great experience.Version: 9.62.1
✓ App much easier than websiteMassimo Dutti clothes are stylish elegant and manage to be contemporary and timeless all at once. Finding what you are looking for can be challenging on the website though it is beautifully photographed. Fir me, the app is much more efficient..Version: 9.23.1
✓ Perfect serviceVery good quality.Version: 9.64.1
✓ Bit more workLove the clothes but app very very annoying as images take forever to download and not ability to ‘save’ favourites - which is a shame..Version: 9.19.0
✓ Easy to useVery comprehensive and easy to use app. It make the whole shopping experience more joyful and simple. Lots of options to pay..Version: 9.24.1
✓ ExcellentI really liked a pair of shoes couldn’t find it online nor at any of my closest stores. I selected the store option and guess what I found it in one store and on top of that I could actually pay for something that was in the store.Version: 9.54.2
✓ Très beaux vêtementsCommandes et retours faciles, j’adore Massimo Dutti.Version: 9.70.0
✓ Premium customer experience for quality brandBrilliant app for easy navigation, frictionless purchasing and returns. Best online retail experience out there. Others need to follow.Version: 9.14.1
✓ 1st ImpressionsI must say I am happily surprised at the App and the notifications. Well done! User-friendly, no hassle order process and notification that the product has arrived in-store. My first, not with products from Massimo Dutti, but the online experience. Yes another reason why I will definitely stay with this brand. Many thanks to whoever developed this and for the products of this brand..Version: 9.23.1
✓ Love this appThe quality of the products is amazing and the app really makes it easy to shop, discover and return items that don’t fit. Love the company and all of their products - well done!.Version: 9.46.2
✓ EmilyEasy to use.Version: 9.6.1
✓ Still need some improvementApp is so nice. However, needed to be added wish list. As well as if possible to swipe the pictures directly on dashboard, rather than just entering into the pictures. Both ways is preferable..Version: 9.16.0
✓ James CrawfordThis app is frankly useless both my wife and I have both tried to purchase on line ..even with our banks authorisation the sale failed to go through ..fo you actually want to sell anything?.Version: 9.46.1
✓ HassanThe Application is comprehensive and meet the customer satisfaction.Version: 9.47.3
✓ Fan but could be betterGood app but frustrated that when my size is not available that you do not get a chance to ask for when next available can I be alerted. Also can we not have it same credit card details also..Version: 9.40.0
✓ Facilité de l’applicationEnfin une application simple et facile à utiliser , toujours un plaisir de l’utiliser.Version: 9.63.3
✓ Awesome storeI usually order from the app and the shipping is always fast and accurate. I recently visited Paris and found that they had a location there as well. I’ve been shopping there all week 😂.Version: 9.50.1
✓ Saifullah ChaudhryLoved app recommendations as it made my choices easy.Version: 9.47.3
✓ No tracking. Status not trueTracking function DOES NOT work. There is no way to see when goods may arrive. Also, One of my purchases took place 5 months ago and I received the goods. Yet status do not show “delivered”..Version: 9.68.0
✓ My lovely shop , Thank you for you mussimo Dutti .Rasha al Gebbory..Version: 9.0.2
✓ Good app butI have been using this app for a while, and it is really handy, but it doesn’t allow you to add more than 50 items to your wishlist, which is annoying. Recently, it crashed, and I hope this resolves in the next update..Version: 9.80.2
✓ App is better than websiteHaving purchased on the website with a fair amount of difficulty, I am delighted that the app is much easier to use!.Version: 9.31.0
✓ ReturnsI love the clothes and order all of the time. But your return process needs help. If you order more than one item and try to return only one of the items it takes forever to get it done..Version: 9.36.2
✓ Mens wearGreat clothing.Version: 9.54.2
✓ Convenient and smartGreat App! Very convenient for online shopping..Version: 6.0
✓ Great app and productsWorks really well and allows me to order whatever I want quickly. Totally recommend..Version: 9.81.0
✓ At last..I have been buying items in Europe for years, now I live in Australia I’m so happy the App allows me to order + deliver to me here! Love this x.Version: 9.60.0
✓ À couper le souffle!Confection impeccable, originalité, couleurs éclatantes! J’adore tout, tout de Massimo! Autant du côté femme que du côté homme. Depuis que j’ai fait découvrir Massimo à mon jeune de 17 ans, il ne veut s’habiller qu’en Massimo Dutti! Attention: on devient vite accro! :).Version: 9.58.0
✓ Reconnecting with Massimo Dutti.Miss having Vancouver store. I don’t want tons of adds from other company products. Want to see your great stock and updates re sales. Appreciate if you would assist with this request. Pamela.Version: 9.77.1
✓ Great CompanyDiscovered this brand in Munich, Germany. Fell in love. At that time they had a few stores in the USA. I was DESTROYED when Massimo Dutti Wash DC closed. However the online setup is IMPECCABLE. Fast shipping, easy returns, low prices, high quality! They concentrate on classic looks rather than trend. I applaud them for this. Also, be prepared to own unique pieces that NO ONE will have. I enjoy wearing their items knowing that I won’t see them on anybody out on the go. In my opinion all of their leather/suede pieces are the best quality while also having the best price! Don’t believe me... do a google comparison for leather/suede coats, jackets, shirts, or pants in the American market. They win. BRAVO Massimo Dutti!.Version: 9.47.0
✓ ReturnsVery disappointed in app and ability to return items. Does not function properly. Will not show points to return items in location mode..Version: 9.71.1
✓ Amazing app!The app works smooth and is easy to navigate. However, it’s about time they added the “Customer Reviews” function under each listing so people could leave feedback regarding sizing and fit of the items. Massimo’s sizing is quite inconsistent from season to season and adding the “Reviews” function would help customers get a better idea about sizing of the items..Version: 9.72.1
✓ Great appEasy to use.Version: 9.74.0
✓ Several features not workingI can’t use the returns What’s app is saying browser not supported On line chat seems to only available in Spanish This new version is not working.Version: 9.53.0
✓ Best online fashion app everReally user friendly and a joy to browse through.Version: 9.26.0
✓ Pretty easy to manageLike the app better than the site for sure! Easier to navigate and know where to find things.. thank you.Version: 9.48.0
✓ I love this appIt’s so well designed, sleek, easy to use, clear, not cluttered. Editorial style but also images big enough to see. There’s so many functional features not just full of flashy and useless things. They’ve also thought about accessibility unlike other retail apps..Version: 9.64.1
✓ Cancel buttonI do like the brand. i ordered a pair of boots almost one weeks ago, and when I look into the it’s status it showed online that it’s still in processing and not shipped yet, but no the other hand, they have been already charged my credit card for the total amount, usually other merchandiser only do that when the item has been shipped out, I was so confused so then I wanted to try to cancel the order as I saw there was a cancel button right below the order, and it didn’t work, it showed “order cancel not completed”my question is why do you set such an option when you don’t actually have the function!?? It doesn’t make any sense!.Version: 8.5.2
✓ Great app, great merchandiseApp so clear and easy to use, made me addicted constantly checking it and this leads to ordering again and again some amazing stuff :) You can easily ask for notification should something you like becomes available again. Love “save for later” option, almost always spot on suggestions what to wear it with or things you might like..Version: 9.1.1
✓ Easy + inspirationalI find this to be the easiest shopping app to use for outfitting inspiration and ease of use. It’s almost TOO easy to navigate that I end up spending too much! The quality and fit of the clothes make it all worth it though. Favorite brand ever!.Version: 9.14.1
✓ Good but VAT question is faultyI have ordered multiple times from their app. Overall it’s been a great experience! Easy to use and browse and see your past orders for sizing. Today though they refused to let me place an order unless I added a VAT number. I am not a company and have no affiliation with the UK. I had nothing to put in this field and could not bypass it, so eventually had to just type in a bunch of 1s. Very annoying and hopefully it won’t cause any issues..Version: 9.3.0
✓ Great appEasy, minimalistic and really like the aesthetics of the app. Easy to navigate and very easy going for eye! I like the readability and the color schemes of the interface..Version: 9.77.0
✓ BrilliantBrilliant site and great app.Version: 8.4.1
✓ Love the clothes BUTYour clothes are one of the best to me and your website and the phone app are easy to use but I hate to say that your clothes are made in China a country that commits a crime against ethnic groups (Uyghurs) and build concentration camps for them. I would love if I don’t support that country through Massimo Dutti. I wish all your clothes and materials are made in Spain or Europe in general or some poor countries in Africa that needs the money. I feel it is very unethical for a big company to deal with a country that commits a lot of crimes..Version: 9.34.2
✓ MrAll good.Version: 9.78.2
✓ Very smooth and easy processQuite surprised with the user experience of the app. It works fast, loads fast too. Made my order after the notifications of sale..Version: 9.74.1
✓ Application parfaite!Facile à consulter. Agréable avec de grandes photographies oui l’on voit facilement le vêtement sous toutes ses faces. Et avec beaucoup de détails, comme voir la texture du tissu du vêtement. Les photographies sont belles et très professionnelles. Lors de l’achat, on peut retourner aux items choisis dans le panier sans complications . De loin, mon application préférée pour toutes ces qualités et pour le choix merveilleux de vêtements qu’offre Massimo Dutti!.Version: 9.74.1
✓ Massimo Dutti shop onlineVery comprehensive app. Visited store in Colon, Valencia, Spain on 25th March 2021 for the first time. Fantastic experience with excellent staff and found a beautiful range of clothing. Had already spotted items online that I was interested in and very happy with my purchases. Will be using the app as I go along. Excellent..Version: 9.34.2
✓ No wish listApp is easy to navigate but ridiculous that it doesn’t let you have a wish list! Update: if you put an item in your basket, there’s an option to move it to “buy it later”. To access “buy later” you have to enter shopping basket first. Which is a drag. Would be much more efficient to be able to add the desired item directly to wish list not leaving the product info page. And then access it right from your account. Also, a day ago I placed an order with 2 day delivery. It was delivered clockwork in time today. Quality of the items purchased is excellent 👍.Version: 9.12.0
✓ Easy + efficientEasy to navigate. Does a lot of work for me like, after adding an item to my cart, it goes directly back to the place I was before. I found about this Brand while traveling in Spain. Great quality + clean minimalist styles! Thanks for an effortless experience!.Version: 9.16.0
✓ Missing Massimo in the USI love the styles and quality fabrics of my Massimo purchases - they are some of my favorites in my closet! I’m lucky enough to travel to Europe a couple times a year, was so disappointed when the New York store closed! Hoping you will open another one in the US! A couple of my favorite European brands have recently opened in the Dallas Gallaria - would love to see one closer to home. Bought several items in the Madrid Massimo a couple of months ago, will be back in March to shop again!!! Love Massimo, Janice Cama Colleyville, Tx.Version: 9.80.0
✓ Customer serviceGreat customer service Always replying promptly and organising deliveries pretty much the same day the order is received. Keep up the good job and if you can open a warehouse in Australia some can pay less for shipping and return and exchange for a lower rate which would be great!!.Version: 9.54.2
✓ Great appLove Massimo Dutti products and app Is great. Easy to use,easy to find products, easy to make return. You can basically do everything on the app in very simple way. No complaints from me..Version: 9.73.0
✓ FantasticGreat sale !!.Version: 9.65.3
✓ AryanaEasy and quick.Version: 9.52.0
✓ Need one main bug fixI like the app, it’s user friendly for the most part. However, the ‘save’ feature (when u want to move an item from your basket to ‘buy later’ list) almost never works. It’s very frustrating! Again, other than that the app is smooth..Version: 9.27.1
✓ Functional, smart, flexibleThe best app. Although still not clear how to add items to “buy later”.Version: 9.48.0
✓ Great AppSimple, easy to navigate and smooth check out..Version: 9.73.0
✓ Used for so long but now since few monthsWhen sales starts the app price doesn’t reflect the sales ( it continues as normal price ) and I was told by customer services to use other platform to buy … ??? So why bother with the app if you can’t ever know when there are sales prices … bad updates !.Version: 9.77.1
✓ Great online shopping!I found shopping on this app even easier than the web screen. I was able to return two shipments with just a couple finger pushes and two minutes. ‘ next page loading’ works very well and it has a nice format overall. Great job developers..Version: 9.20.1
✓ Super easy to navigate!The few times I shop online (I mostly shop at stores) I always go to Massimo Dutti. Easy to use, and most importantly, does not confuses you with 1,000 steps (ok, I’m exaggerating, but you get my point!) to get to different places throughout the app. 100% reliable!!.Version: 9.70.0
✓ Great appSo user friendly! Thank you.Version: 9.73.0
✓ Easy to place orderEfficient display , ordering and payment.Version: 9.72.3
✓ Feature requestPlease add info on country of origin of each item. I would like to make an informed decision when buying Overall the app is good, thank you..Version: 9.80.2
✓ Super convenientLove MD’s online store. Very easy to navigate, images are easy to zoom in and out of and check out is smooth and quick. Highly recommend this convenient shopping option ❤️.Version: 9.77.1
✓ Easy of useSuch easy app to use..Version: 9.9.0
✓ App keeps crashingThe app does not work well, it takes a long time to upload the information, and once that happens, the app crashes, not quite there yet.Version: 9.10.0
✓ ServiceExcellent service pour les commandes et les retours.Version: 9.80.1
✓ Better than the actual storeThe variety online is just phenomenal, when compared to the store! Recommend in store pickup tho!.Version: 9.51.0
✓ Great app- super easySee above.Version: 9.1.2
✓ Easy to useIt doesn’t skip. You can see multiple views of a product easily by scrolling down. Swiping is intuitive..Version: 9.72.1
✓ Intuitive !Very easy to use.Version: 9.54.2
✓ HugomoExcellent usability.Version: 9.23.1
✓ Good UXAs someone that used to native apps for a loving I used to laugh at how poorly they were designed. That is not the case for this app. Well structured, (reasonably) logical IA, and decent end to end experience. Plus, no dark patterns. Super stuff..Version: 9.72.3
✓ I can’t contact nobody for my order detail.I have been a customer for years to Massimo Dutti and now they service is very bad. You don’t know who to contact about your order and the prices are really high..Version: 9.47.3
✓ Adding things to the basketHi team, starting last weekend I cannot add products into the basket. I choose an item , it has my size and I click add to the basket. Then for a second top corner sign shows that I have one item in the basket and few seconds later it has nothing. Once I open the basket it is empty . Both the app and the iOS are updated to latest. Thanks for you help! (Need to buy few things while sale goes on).Version: 9.16.0
✓ Ms. OlgaWebsite was good before pandemic. Last 8 months my orders get cancelled without explanation. And customer service does not answer why, they just hang up. I would not recommend this website anymore.Version: 9.40.0
✓ Poor customer serviceI would like to share with Massimo Dutti shoppers and warn them about Massimo Dutti shopping experience. I order clothes from them pretty regularly. I take advantage of sales around Black Friday, but here is the warning: I bought last year a leather jacket around Thanksgiving and did not get to wear it until spring, then I noticed that it had major flaws in leather, very visible on the sleeve. I did not bother to return it, then this year I ordered a pair of leather boots and they also came with a very distinct defect, it took a while to have it “approved” to return, before they “authorized” to mail it, they wanted me to send a picture, which was ridiculous. They have free returns any way so I could have returned them without their “permission”. They would not replace them with a pair without defect. I spent too much time on the phone trying to resolve it. Awful! My conclusion: when they have Black Friday sales they push out defective products on customers, that is pooor customer service..Version: 9.3.0
✓ Love it - use oftenUse this app regularly to find clothes for work and play..Version: 9.65.3
✓ 2 items bought today and I’m hoping to purchase more in the future.As a first timer user , The products looks aesthetically good seeing them online . I’m only hoping it would be the same experience when the items is received physically.Version: 9.54.2
✓ Far better than mostTracking made easy..Version: 9.48.0
✓ Great appVery good app but you should let people know where the items of clothing are in store at what shops in the uk. Like the Zara app tells you where you can go and buy the item in what store. 😀😀😀😀.Version: 9.73.1
✓ StunningBy far my most favourite shopping app..Version: 9.74.3
✓ App bugJust wanted to bring a small issue to your attention. The app crashes when I tap to open my “buy later” tab :).Version: 9.47.0
✓ ConvenientPrefer to see customer reviews which help to decide on purchasing. Also, slides individual item picture horizontally is more handy to customers than sliding vertically..Version: 9.64.1
✓ A Happy EndingOn my recent honeymoon to Italy my luggage was lost for four days . Luckily I found a Massimo Dutti store in Florence and was able to purchase a number of outfits with the perfect fit and finish Massimo Dutti is known for . My sense of style restored I continued my honeymoon on to Venice. Wherever you are in the world you’ll always be well dressed with an outfit from Massimo Dutti. Keep up the good work !!.Version: 9.54.2
✓ Quality style at reasonable costMassimo Dutti always offers men’s clothing with a stylish freshness that isn’t readily available among American clothiers. The make is of good quality and the fit is reliable. I miss the store in NYC but the online service, delivery and returns are tip-top..Version: 9.54.2
✓ At last - quality!Beautiful design and quality materials, easy to use app and all round winner!.Version: 9.55.0
✓ ReviewExtremely happy with products quality and overall services provided via this app. Highly recommend.Version: 9.71.0
✓ Excellent appShopping via the app is seamless, making it easy to browse and add items to the basket. The app doesn’t crash or freeze mid shopping session like other retailers! Would love for there to be videos of what the items look like on and for out of stock items to be sourced from stores that have availability :).Version: 9.3.0
✓ Easy to useLove this app! It’s so easy to use and everything is so smooth while using. The services are on point, I don’t have to worry about anything going wrong and my orders are always on point. I also love that I get to see my orders status and where it’s coming from. Delivery is 9/10 on it’s delivery dates. Perfection!.Version: 9.57.2
✓ It works very well.Easy to buy the items. To thank the delivery and the returns are fast and good. Very happy with my purchase..Version: 9.80.2
✓ Beautiful.Over the years I’ve bought many items from Massimo Dutti , both in store and online and have been delighted with every single purchase. Style, quality, all delivered swiftly, and so beautifully packaged. A joy to receive. A company that can be justifiably proud of the respect it shows its customers. Thank you..Version: 9.72.3
✓ Easy to useSimple application for excellence in customer service and straight forward purchases, love the sizing application too wish all such apps did the same..Version: 9.24.2
✓ ExcellentExcedes international fashion..Version: 9.61.0
✓ Massimo DuttiOne of the best apps for clothing purchases. The ease of selecting a products and being able to purchase with Apple Pay takes literally less than a minimum once you have registered..Version: 9.23.1
✓ Please read before PurchasesI came across this brand a couple of years ago when i bought this jacket from tkmaxx, it was surprisingly really good quality, it was light and kept in all the heat, exactly what i needed for a British weather. Anyways I purchased another jacket for winter, and I cannot exaggerate how much i loved it. Service was great, so comfortable and slick, lightweight. Feels expensive aswell… Quite a steal if you ask me, the app interface itself is great and easy to use and navigate, you can access all your past orders and save an item for later and they even give you discounts every so often.Version: 9.70.0
😕 Massimo Dutti: Clothing store Negative Reviews
