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NAB Mobile Banking App User Positive Comments 2024
NAB Mobile Banking app received 26 positive comments and reviews by users. Can you share your positive thoughts about nab mobile banking?
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NAB Mobile Banking for Positive User Reviews
✓ Login functionality not workingHaving logged out of the app on my phone, I no longer seem to have the option of setting a pin for the app or using Face ID. Just having to use a Password all the time which is a bit cumbersome. The app itself is great, just frustrating to get into at the moment. Went through steps on the phone to get Face ID working, you have to go into profile on the app and then security settings, then turn it on..Version: 9.37.0
✓ Great way to bankSo many excellent self-serve features - keep up the great work! Simply to provide some feedback: 1. Handling of failed osko transfer was not obvious to me the first time around regardless of the popup message (I had to double check with the receiver to make sure they ended up actually getting paid into their osko incompatible account). 2. Please let me “paste” into the Reference attribute during payment - I can paste into Description ok. This is often used to paste in invoice numbers etc..Version: 9.85.0
✓ Please make Beem_it more well-known.I understand that Beem_it was given a soft launch in 2018 to a number of journalists attending that launch. Please conduct a national advertising campaign to make Beem_it known across Australia. My brother and I have the app on our mobile phones over the last two months, but neither of us have used it to date. Both of us would love to use Beem_it everywhere that we can but nobody knows about the free payment app. I have passed information about the app to multiple other parties and not a single person has taken up the offer of $5.00 for both them and myself. The owners of the app have to commit serious funds to sell it to a sceptical and cynical public. Please pass my feedback forwards to whoever is in charge of Beem_it to get it out to the Australian public as quickly as possible. Thank you..Version: 9.32.0
✓ WifiHow come since last night I can’t open my NAB mobile banking on my home wifi? I keep getting told that no internet is detected and to try later Every other internet app - Facebook , Comsec, AFL etc - on my phone works in my wifi but NAB doesn’t . I have completely switched off the phone and rebooted as advised by NAB internet banking support , it but it still won’t get NAB on wifi . As soon as I turn wifi off the App works in 4G network . When I stay in wifi and go to the App Store to download the NAB App again , it just tells me there is no internet access - straight turns in an IT circle When you rate this site with one star it won’t let you submit the review and says the nickname is already taken . I put in Wfedwded as a nickname and got the reply that it was already taken !!!!!.Version: 9.14.0
✓ ?????My husband and I have a credit card and he hasn’t used his for over a year but we are both on the account is his login number on the back of the card the same as my number? Do we have the same number and then just different passwords or woollies numbers on the back be different to mine need to know quite urgently as we are getting a loan thank you.Version: 9.93.2
✓ Great app, could be betterThis app is great but I’d like to add a suggestion- I have an emergency account with Nab as well as other savings accounts. It would be great to have an option to keep certain accounts ‘out of sight, out of mind’ meaning that we can still access them but they are on a seperate page. That way when I log in, I’m not always seeing accounts like emergency accounts. It would mean that I’d be less likely to take money out of accounts like that..Version: 9.49.0
✓ Impressive responseI just had an issue after update and the developer responded to my review and told me how to fix it in the app settings security. Grateful Very annoying at login. Used to just to open with face recognition. But just before last update, it kept losing my details. So I updated. Now it needs password and not 4 digit pin anymore. Please fix this..Version: 9.87.0
✓ User friendly and easy to navigateThe interface is quite good and easy to use, all the main information is on the home screen and can navigate through the menus. Quick balance allows to know themwithout opening the app completely bu logging in. One recently change that i personally don’t like is moving the log out button to the bottom of the screen, previously it was on right top of the window and could easily log out, now it takes a bit longer due to scrolling down to the bottom and log out..Version: 9.113.0
✓ User friendly easy to navigate appNot sure why so many ppl have whinged and whined about this app- perhaps it is as simple as hypothesising that most people who provide feedback are generally grumpy folk who are always looking at the glass half empty..? I don’t know”... (pls I have NO intention of offending anyone so sincere apologies if I have failed in this task)” - it works as a banking app should; easy to navigate, user friendly etc. I’ve grown up with the computer age - tail end of Gen X - so I feel that I have a good sense given in my Yr 4 classs aabout such matters (others may beg to differ - not perturbed; I’m a Senior P Syc and in my experience the majority of people who write reviewes tend to be those who hAve nothing good to say and those people are generally - in my professional and personal experience..Version: 9.24.0
✓ Had problems with quick balance butAfter leaving one star review, they actually contacted me and suggested a fix or quick balance which actually worked. One thing I can also suggest is making transfers more user friendly. Example. If I'm already viewing transactions for let's say a savings account and I select transfer, you'd think the app would be programmed to assume that since I'm viewing said account, that's where I'm transferring from. Instead you need to select transfer from regardless what screen you're in. Probably just an inconvenience as my previous bank app did it and I just haven't gotten used to this way..Version: 9.37.0
✓ Easy & full featuredA great App for a friendly bank. Great service!.Version: 3.0
✓ I like it when it worksIt is a convenient app most of the time, but inexplicably every so often log in fails with a message that the profile can’t be found and no solution is offered or found. It took a trip the bank itself to be told to delete the profile and start over, which is ok if you remember the password. This is frustrating when wanting only to check balance before attempting to use the debit card. As said, when all is working it’s good for my needs..Version: 9.85.0
✓ Quick Balance IssueMine also won’t show the quick balance, tells me I haven’t logged in for 90 days - which is absolutely inaccurate lol - and tells me to login which does nothing to fix the issue. This just started happening today for me, I have made no changes to my phone (iPhone 8). Just noticed this app did update today though. EDIT: For anyone else reading reviews for help the developer replied to another to turn off quick balance in settings, save and then turn back on. This worked for me..Version: 9.37.0
✓ Annoying logout bug but otherwise greatI'm having problems with the NAB app since updating my iPhone XR to iOS 14. Since the most recent iOS releases and patches the NAB app will randomly log me out. It basically signs me out and 'forgets' my login details and all my customised settings (passcode, FaceID, notifications, quick balance, widget...) and I'm not doing this myself. It will take me to the initial set up screen when you first downloaded the app with the options to "log in" or "join NAB". I have to then manually enter my NAB ID & password and go through and turn on remembering my NAB ID, enable passcode, FaceID, turn on notifications, location services, increase device limit etc. No other apps on my device are affected. I've deleted and reinstalled the NAB app and restored my iPhone to factory settings, then re-installed the NAB app again and it's still happening. It's not all the time, and it hasn't happened before the latest iOS/NAB app releases. When it happens it's always been at a personally inconvenient time. ASIDE FROM THAT THE APP IS GREAT AND FEATURE PACKED AND I LOVE IT. But it would be really great if this could be fixed!! Thanks!.Version: 9.63.0
✓ I love the app.Dont understand why some of the other users are complaining about FEATURES. If you dont like the feature turn it off lol SMH. The app is very nice, minimalistic. Flows smoothly with IOS 11 UI. Apple Pay may not be present but its not the end of the world LOL. :) Good work NAB keep it up. May not be as well polished as Commonwealth, but coming from a customer whose just switched from Commbank, I like the NAB app. Has all the features that i require and its clean..Version: 9.4.0
✓ Great app, always getting betterHey NAB, great app. It has enough accessibility to handle your accounts without compromising security, and has a really nice simplified GUI. I really like that NAB always confirm with verification codes sent straight to my phone for bank transfers - it means no mucking around and super quick transfers. One thing I would like to point out is Face ID doesn’t work between 2 profiles - I.e my personal account and my business account. It would be 5 stars for sure if that was integrated! Well done.Version: 9.30.0
✓ Happy BankerI’ve been banking with NAB for around 15 years now. Prior to that I’ve had accounts with CBA, ANZ & Westpac & find NAB hands down best of the bunch. If I have had issues with scammers of money withdrawn from my account they are straight on the ball, notifying me before I’ve noticed twice & it’s never taken longer than 3-4 wks for it to be rectified but usually within 2 weeks. Couldn’t be happier. It’s also been a godsend when I lost my identification as the girls knew me in branch & saved me a lot of lost sleep & anxiety.Version: 9.111.0
✓ NAB app broken for blind customersWithin the last 24 hours i have experienced edit field issues when using the app with voice over on my IPhone. The issue has been replicated on 5 Apple devices in Qld and WA. Though all other apps work fine. Have removed and reinstalled but issues are still there. Audio feedback differs to visual content. This happens in user ID field, password field and amount feild of transfers..Version: 9.30.0
✓ Does what it saysWorks well. So far does exactly what it says. A convenient way to manage my NAB accounts..Version: 0
✓ Problem with Quick BalancesQuick Balances won’t work on multiple iOS devices. Works on iPhone and one iPad but won’t word on iPhone and two two iPads. You need to turn quick balances on/off in app settings to get it to function on that iPad; then then the other iPad won’t work (asks you to wait a minute/reload) until you reset that one through the NAB app again - then the first one drops out again. Quite annoying. Hopefully NAB will fix this issue with an update. Otherwise it’s a good app. Update to review. Thanks NAB for your response. Clearing the history and website data and deleting and reloading the app seems to have resolved this annoying issue. Thanks again. 5 stars now..Version: 9.46.0
✓ Visa cardHi, for some unknown reason I did not receive a printed statement of my Visa card for September in the mail and had to go into the app to check my transactions, but only got past the last six transactions and couldn’t look at any more! so I had to go into your chat room and get the girl to tell me what to do. please make sure I get a hard copy in the mail from now on as I don’t have a computer & don’t have the time to go through this for Half an hour every month. Regards Judy Low.Version: 9.105.0
✓ App Crashes in V 9.93.0Bad update, App crashes every time on login. App is now unusable on my phone and likely to remain that way until the next update. Don’t do this update if you can avoid it..!! Update: Developer responded to my review with advice as to how to fix - thank you. Ended up deleting then reinstalled the app to regain access to internet banking on my phone. Developer has also responded with a software update, hopefully this resolves all stability issues..Version: 9.93.2
✓ Apple Watch App is extremely buggy and basically brokenEvery time I try check my balance on the Apple watch, it takes a couple of minutes to load. Most of the time it fails completely and logs you out of the iPhone app as well. Majority of the time I just have this app uninstalled. It’s completely unreliable to check your balance. I’ve had no issues with the main iPhone app. Just issues with Apple Watch..Version: 9.109.0
✓ Great app, couple of suggestionsHey team great app for banking, a couple of suggestions: 1 For cc repayments would be good to know if you have paid off the statement closing balance and not just the minimum monthly 2 Any way I can imitate a closure of account online? Thanks team! *Update* Thanks yea I know there are those three options. At the moment it gives you a green tick when you have met your minimum monthly, my suggestion is to do the same when you have met your statement closing balance..Version: 9.93.2
✓ FantasticAmazing app NAB, I switched bank from westpac and your app is worlds apart in fictionality and ease of use. Are you able to add some of the features from other fin tech company’s currently in market. Would like the more detailed savings targets and buckets like the web app here also. The details of each transaction give me a good idea on what’s coming out however would cool to have a brands logo associated with a transaction debits and credits also..Version: 9.49.0
✓ Great app, but locking up on iOS9 betaReally useful app and an excellent friendly bank Currently on iOS9 beta 2 screen locks and won't allow access. Appreciate I am early adopter. PLEASE please get an iOS 9 fix out ASAP,. Best Robert.Version: 6.2.0
😕 NAB Mobile Banking Negative Reviews
