- 54.4LEGITIMACY SCORE
- 55.9SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
HYPERDIA by VOICE App Complaints & User Negative Comments 2024
HYPERDIA by VOICE app received 63 complaints, negative comments and reviews by users. Have you ever had a bad experience using HYPERDIA by VOICE? Can you share your negative thoughts about hyperdia by voice?
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HYPERDIA by VOICE for Negative User Reviews
✓ Subscription fee is unjustified.I would even pay a $5-$8 one time fee for a normal voice-free option on my iPod. $26/year won't kill me, but it seems like an awfully steep price for a voice feature I never used nor have interest in. I guess I will just use the browser. Hyperdia itself is a must-use for anyone navigating Japan..Version: 1.3.0
✓ Crashes on startup every timeThis app crashes on startup every time in iOS 7, both the iPhone app and the iPad app. It is not possible to email support in English so I have to put it in this review. It would be a very useful app if it worked. Pls do try to make it work!.Version: 1.3.4
✓ It’s free onlineYes why pay if you can use it free from their website. Save your money and use the website. It’s not worth paying for it.Version: 1.4.2
✓ Don't BotherIf you have the iPhone/3G/wifi, just use the online site and don't pay for something you can get for free. They need an app that mimics the website....especially for off-line use. What in the Japan are they thinking!.Version: 1.3.0
✓ ExpensiveGood for free trial period.Version: 1.4.1
✓ Good at the startPaid one yr plan for this app however I accidentally deleted it and redownloaded the app and now it doesn't even connect.....Version: 1.4.1
✓ $16:99 a year???That's just rude when it's free via Safari. Voice function is useless. It's worth a one time fee of 99 cents and then would be 4 stars..Version: 1.3.3
✓ It's a startI have an iPhone 3Gs I've been waiting for a Hyperdia app for my phone. The site is great, but an app would make it even better. There are a couple issues though. When I put in my time I am having trouble getting it to switch from the average setting to the arrival setting and the application crashes. I tend to use the arrival setting more than the departure setting so this is a problem for me. Once you have entered the time you cannot change it, trying to reenter the time setting immediately crashes the program. And despite my best efforts to get the voice input to work, it won't get the stations I am also concerned with the payment system. I don't mind paying for this app but the app is subscription based after the first 30 days. I like hyperdia but I've lived with the free website for now, I'm not sure I would want to pay a monthly/yearly fee to use the app. After all, I can jsut go to the website itself on my phone. Finally, if you continue to develop this app I have a recommendation. Enable a setting for us to input our home station and some other favorites, possibly even our favorite routes. 90% of the time I am leaving from the same station so rather than searching for it every time it would be great to get it off a menu. Not to mention I often find myself going to the same places. I just don't think this app is ready for prime time..Version: 0
✓ RubbishVoice recognition is rarely quicker - and always less reliable - than the website's autocomplete. Other than that it's low-res, buggy, and doesn't work offline. Can't believe they charge a monthly fee for this. App deleted: website bookmarked. Don't waste your time..Version: 1.2.1
✓ Subscription means 1 starThe point of the app is the opportunity for convenience and an improved interface but does not matter how good this app is, charging for what is free if I use Safari is asinine. Your going to have to more clever on how to monetize your services. I will delete the app once the free 30 days is up..Version: 1.3.3
✓ Don't download until your tripIt's limited free for 30 days then you need to pay to use it. Bait and switch is the same in any language..Version: 1.4.0
✓ NOT Free!! Needs a subscription. WHY?!Why would I pay at all, let alone a subscription, for information freely available on the web?.Version: 1.3.2
✓ Web site is betterVoice doesn't seem to work on iOS 10. The app is slow, when compared to the very good hyperdia web site. Not worth subscribing to in its present form..Version: 1.4.1
✓ ExpensiveI travel to japan a fair amount and tried this for free period. It was useful but but be better if it could work off line and download timetables, prices, etc. once into paid for period (~20 for year) as you need a stable wifi or data connection there is no advantage of this app over their website which is still free. I didn't use voice function due to background noise interference..Version: 1.4.1
✓ Crash When You Use In App PurchaseIt’s an ok, but not great app for train travel in Japan. Some of the app’s suggested routings can add hours to a trip (one JR rep kept asking why I was willing to add two extra hours to a trip to Aomori-Shi by following the app’s recommended itinerary). Biggest problem came at the end of the free use period. I tried to purchase an extra month using the in-app purchase mechanism. This failed, so now when I try to use the app, I get an endlessly spinning wheel that says connecting, but it never connected. Still got charged the $2.99 of course. It’s a failure..Version: 1.4.2
✓ 30 day free trialDidn't get to use it because I downloaded more than a month before my trip. They need to make this trial feature clearer!.Version: 1.4.0
✓ Hard sellIt is bad enough getting ads on free apps but time limited ones are a pain. Stick with bookmarking this one on the net. The other popular one in English is $14.99, at least they are honest enough to tell you upfront..Version: 1.3.4
✓ TerribleWhy is it 3.99 a month (that starts on the first so if you buy it on the 15th, you only get 1/2 a month!!) Also the interface is old and clunky. I just found JAPAN TRAVEL and it is excellent and has travel articles. I recommend you use that instead..Version: 1.4.2
✓ Timetables outdatedThis worked great 3 years ago. Purchased a renewal, then learned the timetables are way off. Most be an abandoned app..Version: 1.4.2
✓ Used to work but now doesnThis app used to be the most useful way to get around japan, but suddenly, when iOS 5 came out, it stopped working. the web version still is fantastic, but the developers need to fix the bug that causes it not to launch in iOS5. so 5 stars for what it used to be and its potential to be that again, but 0 stars for what it is now with iOS5!.Version: 1.3.1
✓ Why pay monthly when you can use the website?It does what I was looking for but paying a monthly or even yearly free is crazy when you can use the website for free. I don’t mind paying a one time fee but anything other than that is wasteful. Save your money and use their website. Also the user interface needs to be worked on.Version: 1.4.2
✓ RidiculousNo reason for this to be a subscription-based app. Save your money and use Navitime or Google..Version: 1.4.2
✓ To devs...figure out a pricing model that makes senseAnd you’ll have plans of happy paying app users. But the subscription model you have currently is unjustifiable..Version: 1.4.2
✓ Clumsy interfaceDoes the job and provides useful information, but the user interface is clumsy. I was unable to get the voice feature to work at all, and the text alternative is rather fiddly to use and requires way more actions than should be necessary..Version: 1.4.0
✓ Subscription for train times?!This is a great app but the extortionate subscription fees to keep it going after the first month are ridiculous!.Version: 1.4.0
✓ Was great, but doesn't work with iOS7Real shame as this is a great app. Please can the author update to be compatible with iOS7 then I'll give it 5 stars!.Version: 1.3.4
✓ No longer worksUsed to be a 5 star review but now 1 as the app doesn’t work on either my phone or my wife’s phone after we updated and bought another month of use. It just sits frozen on opening screen even after closing and restarting app making it useless..Version: 1.4.2
✓ Beware costs- read instructions carefullyAm yet to actually use this in Japan. Do not download until you are just about to go! You will save $9 (for a months use). Read the instructions nice clearly and make sure you have the correct language specified if you are purchasing the app after the free trial. $3.99AUD currently for Japanese and when you go to change the language to English another $4.99AUD. Hoping it is worth the cost whilst travelling!! (Yes it’s not a lot of money but considering many apps are $12.00AUD for an entire year- relatively this is expensive). So yes this is not a review of the app but feedback to the makers- MAKE IT CLEAR THAT ITS A FREE TRIAL AND MAKE IT MORE CLEAR THAT IT COSTS YOU MORE AGAIN IF YOU DONT HAVE ENGLISH SELECTED WHEN PURCHASING..Version: 1.4.2
✓ Not worth itTonnes of timetable errors, pricing incorrect, developers won't respond or provide technical support. Misleading product..Version: 1.4.1
✓ Time/date change bugPlease fix this as could be a great app. At the moment clicking the time/date box to edit causes the app to crash, therefore only suitable for immediate travel! Please fix this!!! (P.S. Of course it only works online- there's far too much data and variables not to need a connection.).Version: 1.3.0
✓ Great service but a monthly fee?I use Hyperdia for everything but I find it extravagant that this app has a MONTHLY fee. A one time fee would make sense and I would buy the app no problem but I don't see any point to pay for it every month when the website is free and works just as well as the app. $3 a month is by no means expensive but not necessary for this app. The service gets 4 stars from me but the app gets 2 because there's no point is paying for the app when I can just use the webpage..Version: 1.4.1
✓ CrashingThe app keeps crashing.Version: 1.4.2
✓ It works...BUT...Hyperdia, in general, is helpful. Although i would say is certainly NOT the best. I've seen better ones. There are times when its best suggestions are less convenient than the real thing. As for the "app" in particular, buying a coupon after the free period (1st 30 days) seems ridiculous. I understand it's not really pricey but Why?? When it can be accessed for free via internet. I just find it strange..Version: 1.3.4
✓ The website is great... what went wrong with the appGlad you get to trial it first, the cost of the trip is either partially missing or totally missing, not helpful to plan routes when half the info is missing. Saving stations is a lot harder than it needs to be and overall the app is pretty hard to use..Version: 1.4.0
✓ Not worth itThe biggest advantage this app has over accessing the website directly is the voice recognition. unfortunately, for me, the voice recognition is rarely accurate. it's only a timesaver if it works on the first try, which never happens. while the interface is optimized for the iphone, im willing to spend the extra 3 seconds pinching and zooming on the website to save the $3/month..Version: 0
✓ Good app however...It's a good app to navigate throughout Japan but the subscription fee is just a bit more than I am willing to do. I don't think transportation apps should be charged, in my opinion! Smart Navi is the one I prefer to stick with, it's free and it gives me the basically the same info as this app. So unless there is a positive change in fees I won't be downloading it again..Version: 1.3.4
✓ Double the price! Ho! Ho!Useful app bit odd you have to pay double for English option..Version: 1.4.1
✓ Crashes after I paidWorked fine for the free period. Then after I paid it won’t connect and crashes. Tried deleting and reinstall..Version: 1.4.2
✓ SCAM"free" is not free when you have no choice but to pay to use the app. There are other sites like Jorudan that happily offer directions for free. The voice function doesn't work well and you often end up having to type in the stations anyway. Save your money..Version: 1.3.2
✓ Train wreckCrashes on both iPhone and iPad when you try to input time and date, making the app useless..Version: 1.3.0
✓ Great But Needs a Few ThingsThe app itself is amazingly convenient for on the go searching and had saved me a couple times as well. While its a nice tool it's unfortunate that the same information is available for free through their website. I think the $20 something dollar purchase is a little steep but it ends up worth it. The biggest grip I have is that it automatically stops my music when I start it, that in of itself drives me insane. There's no sense in having that happen! Overall, a great great great utility but I believe that they need to lower the price a little, get rid of the auto stop music and allow searching for stations with or without a "-" in the station name..Version: 1.3.4
✓ Terrible Pricing After 30 daysThis app is good. But after 30 days you have to pay 1.99 gbp per month or 18 gbp for a year to use it! It is not that good!.Version: 1.3.2
✓ 30 day trial? RidiculousWhose stupid idea was it to charge after 30 days? So you get used to it in advance before you go away then your trial ends and you have to buy a months pass? So what does everyone do? They just access the MUCH nicer built for Web browsering site instead on their phones. Jeeesh..Version: 1.4.2
✓ Departure Times Not ListedThis app stopped showing departure times. It’s now useless if you don’t want to guess what time your train will arrive. Unless this is fixed the app is garbage..Version: 1.4.2
✓ ExpensiveDon't know why anyone would pay for a search by voice function. Seriously, are people really going to use that instead of just typing in where you want to go and being done with it? And if you've go an iPhone you can use the web version for free. So again, what's the point?.Version: 1.3.0
✓ Not LoadingI like the app but recently it hasn't been loading. Also I paid TWICE for one month's use as an in-app purchase! Now, it's three times!.Version: 1.3.4
✓ Waste of timeIf I knew it had a 30 day trial i would have installed it when i neededit. Oh well. Keep that in mind but it is handy on safari as well..Version: 1.3.4
✓ Where is the time?It doesn’t show what time the train is. It show shows mins? It’s so confusing. Can you fix this please.Version: 1.4.2
✓ What happened???This app was great up until a couple weeks ago. All of the train times now list minutes for some reason. Matching up the train times made travel for me (non Japanese speaker/reader) so much easier. Please fix this the minutes don’t help anything! Edit: just noticed another issue. They removed what platforms you arrive and depart from. This is a useful piece of information for long trips. Please fix this!.Version: 1.4.2
✓ Great app that is now worthlessThis was a great app until a few days ago. It showed the times of departures for the trains which was extremely useful. I used the app all the time. Not it just displays minutes that don’t even seem to connect to the train schedules. I don’t know why thy would make this change. Now I have to look for a new app to use..Version: 1.4.2
✓ Closes on start upUpon opening the app a loading type screen appears for one second then the app closes. Downloaded after updating to iOS7, so it may be incompatible with that?.Version: 1.3.4
✓ App won’t workDownloaded the app and when I open it, it says connecting for a while and then crashes..Version: 1.4.2
✓ Recently became uselessI have used this app for years to preplan rail travel in Japan and to track progress during the travel by the station schedules that were part of the information provided. Please bring back the previous version. My coupon is current and I would like to continue using the app which I have recommended to many fellow travelers in the pass..Version: 1.4.2
✓ Useless and convoluted .This can't JR find stations in Tokyo. The process to add stations is 3 steps and could easily be 1. Developer needs to understand customers not programming. I would have expected more from Hiachi..Version: 1.4.0
✓ Unable to contact supportI must've done something wrong on the purchase as I'm unable to contact customer support in English. Everytime I want to switch to English or asks if I want to purchase a coupon. I can't cancel the purchase because the email pops up in Japanese..Version: 1.4.2
✓ Ok butYou'd need to use this an awful lot to justify the subscription price. Speech reco isn't too bad. Works with my gaijin voice. Ad-supported would make more sense..Version: 1.2.1
✓ PoorWhy use the app to pay for a service which is available for free from the Hyperdia website. Really expensive for what is on offer. It's no better to use than the website..Version: 1.4.0
✓ DeceptionIn terms of timetables for Japanese rails, just download Jorudan. It's in Japanese, but even someone with no skill at the language can figure out how to work it in 5 minutes. I wanted Hyperdia because it offers a range of several train times at a search, but that's the only leg up it has. Jorudan is labeled as free, IS free and will get you where you're going. This app needs to be relabeled as a trial. Disappointing..Version: 1.2.2
✓ Needs an Update!It works, but it has not been updated in over two years! The developers need to update this app, to optimize its performance!.Version: 1.4.1
✓ JR pass search does not workOne of the most useful features of this app is the JR pass-only search for routes you can use if you have that pass. This works most of the time, but not all of the time so is essentially useless as you can’t rely on it..Version: 1.4.2
✓ No English - even after purchasing the English functionI just download the app and paid an extra $3,99 to have the English version, but the app is only showing in Japanese. Very disappointing and I lost my money..Version: 1.4.1
✓ CRASH CRASH CRASHYep, this app is a train wreck. Crash every time when trying to search station names..Version: 1.3.4
✓ Crashed too much to be usefulAs the title says, crashes way to much to be of any use..Version: 1.3.0
🙂 HYPERDIA by VOICE Positive Reviews
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⛔ HYPERDIA by VOICE Problems
