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- 76.4SAFETY SCORE
- 17+CONTENT RATING
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Kansas City Chiefs App Complaints & User Negative Comments 2024
Kansas City Chiefs app received 36 complaints, negative comments and reviews by users. Have you ever had a bad experience using Kansas City Chiefs? Can you share your negative thoughts about kansas city chiefs?
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Kansas City Chiefs for Negative User Reviews
✓ Absolutely Horrendous AppThis app is terrible. Whoever developed it should be ashamed. The UI stinks, it reloads like a streamed movie on terrible wifi, and creates an overall frustrating experience for the user. For such a good team on the field and lots of money, you think they could get something this simple correct..Version: 7.3.5
✓ Support and accessing my season ticket accountProbably the most frustrating and difficult app I have used. I am a season ticket holder and was trying to access my account on a desktop thru My Account on the Chiefs website. Then I get a message saying my account is suspended. So then I tried to access my account on my mobile phone. When I view my account it indicates no past or upcoming events etc. Then I tried to reach customer service. To no avail. So frustrating!!!.Version: 7.5.5
✓ TerribleThe reason I am leaving this review as terrible is because I wanted a quick app download so that I could go to a concert at arrowhead. IDGAF about the chiefs no offense, but even if I did. The chiefs don’t allow printable tickets so the only way I can get into the concert is to download their (pathetic) mobile app which is a big app for no reason. I just want my tickets..Version: 5.1.1
✓ Putting tickets in walletThis used to be so easy. Now it is not available anymore, why is this so difficult to put your CHIEFS Tickets into your wallet? Someone needs to rethink this..Version: 7.5.1
✓ Kansas City appIt is a good app but when you delete it it constantly downloads by itself which is really annoying.Version: 7.2.3
✓ Never up to dateIt's ok for articles but the media is never up to date and the app isn't particularly user friendly. It has photos that are decent. For an example of how unkempt the app is, it still says josh looney is the chiefs insider. Sadly, he isn't a chiefs employee anymore. I hate to say it, but even the bengals app is better..Version: 2.0.6
✓ Update not workingI keep getting the message to update the app and when I go to the App Store--there isn't any update but I can't get past it so I can't use the app--Would someone please fix this fiasco?? I would have given a high rating a year ago but not the way it's working now..Version: 5.1.3
✓ Fix itThe app is brilliant I used to use it all the time until the new version was downloaded. For days the app has forced closed itself after unsuccessfully loading a page. Thanks..Version: 4.0.0
✓ Purchasing tickets brings you to dead end screensI’m trying to buy playoff tickets but instead of being able to complete a purchase I’m stuck at screens where I can not see a “next”, “complete”, “back”, or anything button. Tried multiple times and get the same frustrating end where the app just doesn’t work..Version: 6.0.2
✓ Why all the podcast push notifications?Please update/honor my push notification settings. I am only opted in to gameday stadium alerts and scoring plays, but keep getting push notifications when new podcasts come out. How do I opt out of podcast alerts without opting out of the other alerts I want? If you’re going to have a user settings preference center, please adhere to it..Version: 5.1.6
✓ Update messed upSince the update, this app is jacked up. The fact that I have to log in often when going to KC rewards is one problem. The other is that when I answer the trivia question correctly, sometimes it still says I’m wrong. It needs some work to fix this. Also, the points don’t update instantly when you answer correctly or bid on something. This app is just not the same and I don’t enjoy using it as much..Version: 5.0.7
✓ WorthlessUnable to even login or create a new account. Always receive an “operation timed out” error message. What a joke. You have billions of dollars - fix your app!.Version: 7.3.3
✓ Game alertsI no longer get game alerts. Game is at half and I get an alert telling me game is about to start. May get final score 2 or 3 days later. Worked amazingly well when I first downloaded it. Last year it quit working properly and so far it isn’t working properly this year either. Looking for something different to keep me updated when I can’t watch the game..Version: 5.1.6
✓ Why isn’t every Chiefs game being streamed on the appWhy am I missing Chiefs games because you’re not streaming on every game on the app I don’t care where they’re gone where they’re playing in there every game should be streamed on the app I missing the game right now because for whatever reason you’re not streaming it on the app in there at home I want to know why every game is not being streamed on the app and that’s why you only got one star for the app because I miss and Chiefs game because for whatever reason you’re not streaming him on the app every game I don’t care if they’re away game home game don’t care no Catherine the Eastern Central Pacific.Version: 6.1.3
✓ Not very good accessibility wiseSo I noticed that when you are trying to access something and you’re using voiceover, it’s not possible. I feel that this app needs some accessibility features tied into this. When you try to send feedback through the app, it’s not possible. That might turn a lot of people away from getting this app from the App Store. I’m hoping that soon this app will have updates to accessibility features for those who are visually impaired and or disabled. It would also be nice to hear Chiefs games on the radio feed through this app so that way you do not have to download separate radio applications..Version: 5.1.3
✓ Restricted items not up to dateMultiple items no longer allowed in Arrowhead are not listed in the application list..Version: 7.3.3
✓ Let’s get app fixed soon please before playoff tickets go on salePlease fix app app crashes when you open it.Version: 5.1.2
✓ Can’t even downloadThis trash app they force you to download to use your tickets is over 150mb and you can’t download it unless you’re connected to WiFi. Stick to paper if you can..Version: 5.0.7
✓ Not GoodNo matter how many times I try, this app will not go past the first page on my iPhone 6s+ no reviews since April and I can tell you why. It took me 38 try’s at a nickname before I got one that wasn’t already taken. “really “. Downloaded-Deleted-Downloaded-Deleted etc. Does not work!!!!!!!.Version: 5.0.7
✓ Chiefs’ App Auto ClosingEvery time I receive a push notification about a Chiefs’ event, (today it was about signing up for a free Kelce jersey) I tap it to open the App. I am taken to the App, it opens and I see the home page for the day. Then before it takes me to the page that was being pushed the App closes. I cannot find the page that was being pushed. Why does the App auto close? I’m using an Apple iPhone 13 mini and the auto closing of the Chiefs App has happened under many different iOSs. Currently I am on iOS 16.6. Please let me know what I can do to prevent the App from Auto closing so I can participate in some of the Kansas City Chiefs’ App activities. I can’t even use the App for any of the promotions..Version: 7.4.3
✓ Terrible!The app freezes as soon as I open it! Also, the game won’t show on the tv screen when connect to Airplay. Huge disappointment!.Version: 7.2.3
✓ Did not work for meI attended an event at Arrowhead stadium. The tickets had to be on this app. In order to redeem the tickets if connected me to Ticketmaster which did not work. I tried over 20 times to reset my password with Ticket Master but it never sent a reset link to my email. It left me very frustrated. Inside the stadium I saw people in line to get food. They tried to use app to pay but it did not work. Cash was not accepted by the stadium even though it is supposed to be used for all debts public or private in America. This App sounds like a good idea until the tech does not work for someone..Version: 7.3.0
✓ Can’t access everything.After this update, the app isn’t even measured on my screen correctly. In the rewards section, I can’t even select any of the options on the bottom (account, earn, rewards) it just stays on the home screen. You updated for iPhone X users and shafted all the others..Version: 5.0.4
✓ Doesn’t loadJust tried to open the app for our tickets and it tries to load and kicks you out... last update 6 months ago??? You guys need some tech people over there!.Version: 5.0.7
✓ Not workingI try to watch the videos but keep exiting out of the app it hasn’t done that before until now I tried to delete and re-download it, tried to shut off my phone but didn’t work.Version: 5.0.7
✓ Video crashes appWhen I click on a video to watch (player and coach interviews) the app crashes. Happens every time, every video. I deleted the app and reinstalled but have the same issue..Version: 5.0.7
✓ Accessing video crashes the appOverall I’ve enjoyed the experience but I reported an issue to developers with the app crashing when you try to play video. No sense posting videos there if you can’t watch them!!.Version: 5.0.7
✓ Needs improvement!!!I really liked this app last year, but this year after the update, I have had nothing but problems! On the homepage, there is a button to listen to game on the radio. You hit this and you have the option of 2 stations, 106.5 or a Spanish station. When you press the 106.5 you get instead 99.7 which is a pop music station! I uninstalled and then reinstalled which is what the tech suggested and now I go to the radio button hit it and I don’t get any choices and get the Spanish station. Definitely needs an update again to fix!!.Version: 6.1.1
✓ 😕Tabs on bottom of screen don’t work! I use this app everyday, and now I can’t get to redeemable prizes! I would really appreciate it if this was fixed quickly..Version: 5.0.5
✓ Keeps crashingI had no problem with the app until the last update. It fixed the X phone but crashed mine. I even requested support assistance last month and still no fix!.Version: 5.0.7
✓ Poor Quality Glitchy AppThis is the most temperamental app out there. They added commercials before and after every two items and all they do is make the app hang so you have to close it and then re-open only to have to watch the commercials (which advertise products not available to the general public) all over again before you can load the content. I wish there was another way to get current information on my favorite team. I open the app only when I can’t find the information elsewhere AND have hours to get the app to work. A real disappointment- definitely does not meet my expectations..Version: 7.3.3
✓ IPhone X updateI am unable to use the buttons at the bottom of my screen since the new update. Everything else works great please fix as I use the app daily..Version: 5.0.5
✓ UpdateJust updated. Problem still not fixed for my phone. Still frustrating. ——————————————- Agree with what everyone else is saying. Links at bottom of CKR don’t work. Can’t earn points for anything other than quiz and logging in. Emailed app support three days ago now and no reply. Frustrating.Version: 5.0.5
✓ CrashesThe app crashes a lot. I’ve removed the app and redone load it maybe 10 times eventually the issue always comes back. I love the content of the app but the performance is poor.Version: 5.0.7
✓ A ThoriusThis app is not working with I S 08 😢.Version: 4.0.0
✓ TerribleI search for where I can listen to the game live and it says chiefs app. Download the app and can’t listen or watch there. It directs me to another site. I deleted the app. What a waste of time!.Version: 7.5.1
🙂 Kansas City Chiefs Positive Reviews
Kansas City Chiefs works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Kansas City Chiefs.
⛔ Kansas City Chiefs Problems
