The Wichita Eagle News Negative Reviews

The Wichita Eagle News App Complaints & User Negative Comments 2024

The Wichita Eagle News app received 42 complaints, negative comments and reviews by users. Have you ever had a bad experience using The Wichita Eagle News? Can you share your negative thoughts about the wichita eagle news?

The Wichita Eagle News for Negative User Reviews

✓ Old newsCome on! Why can’t the news articles be fresh and new? Same old news stories day after day! Pretty sorry for a a city the size of Wichita!.Kirk737Version: 7.0.1

✓ Problems with pop up ad for Sicario movieYour app has issues. About a week ago, every time I open it , I get a pop up for a ad of a movie and it won’t let you close it out. Just repeating over and over. I don’t even have to click on an article and within 10 seconds, the pop up ad that won’t go away shows up.Billck14Version: 6.2.3

✓ Still can’t read the paper!I bought a new iPad thinking my old one was just too old to work properly with the eEagle. I guess I was wrong. The print is blurry unless you click on individual articles. The obituary page is blurry all the time and does not enlarge when you tap it. The comics are unreadable unless you enlarge and then the strip is too big for the space on the screen. I am very disappointed in this app. Not sure how it ranks a 4.3 when most comments are much lower..Just want my paper backVersion: 7.5.0

✓ Edition bad appI don’t want to sign in every time I want to read the paper. NOT user friendly. Go around & around & get no where. Other paper s are easier!!.MaraLouRhVersion: 7.6.0

✓ Old news and keyholesIt’s difficult to keep up on current events because app is so full of old news stories. Even the “latest news” section is mostly old news. Additionally, the same stories appear under multiple headings so you keep seeing the same stories day after day, section after section. The eedition of the printed paper is better but they switched to a browser-based system where half the screen is wasted on ads and navigation bars. On mobile devices it’s like reading through a keyhole.._LMThompsonVersion: 7.4.0

✓ Pop up adsI hate the pop ups when you're trying to search for something. The actual print paper and this app are soon to be history at this house. The Eagle is way too expensive for what I get out of it..Sean PVPVersion: 7.2.1

✓ Electronic challengesOver many months…well, probably years… I spend more time deleting your app and reloading new app…and/or talking to your customer service…than I do just reading the paper. Your management of the electronic version of the paper is abysmal!! How hard can it be for you to provide the daily version of the paper to me? I just want to read the electronic version on my iPad. Wait!!! once again, you’ve got a great new experience for me, but the paper is down (you’re sorry). Try back later. Or…delete the app and re-load. The good news is I can do that in my sleep because Ive done it so many times..Youre nuts!Version: 9.0

✓ No longer works as an e-readerThis is nothing more than their web page. The app no longer works as an e-reader.ScarpedVersion: 7.3.0

✓ Poor Content CurationThe content management system this organization uses to present news and editorial information is poorly organized. The same information automatically appears in several locations, which is inefficient for the reader. Insufficient resources are being dedicated to support this app, even though the corporate owners claim to be migrating to a “digital-first” journalistic and advertising product..Dan in WichitaVersion: 7.4.1

✓ Poor quality / functionalityNew updated version still has problems. It’s layout on my iPad makes it very difficult to read. With half the screen being allocated to ads it is next to impossible to read the paper itself. And when you try to either move or in large a section of the paper the screen jumps forward to next page. Very frustrating and to the point that if not fixed we may just dump this service..Eagle worth it????????????Version: 7.3.0

✓ CrashesThis app regularly fails to load stories and crashes often. Not all content available on the website is available on the app or is slow to appear..Mrk4kuVersion: 9.1.5

✓ Go back.I don’t think you can make it any worse, go back to it looking like a paper. No way to find what new, or what’s on the front page..GtrfkbferVersion: 7.3.0

✓ AnnoyingArticles crash constantly causing me to have to reopen the article, go back to my place, start reading, only to crash once again. Incredibly annoying..Itchy uchihaVersion: 9.2

✓ Fire Dion LeflerFire Dion Lefler. I want to read the news, not someone’s rant/opinion. It’s the biggest problem with main stream media, from CNN to Fox News..KingKatK9Version: 9.1.5

✓ View like real paperWhat happened to the option to view like a real newspaper? I can not locate funnies or jumble and many times it is difficult to log in..JbhikerVersion: 7.4.1

✓ App no respondingThe app is crashing not loading new content and will not stay on the page I open..Mmanasa7711Version: 9.2

✓ PaperI want to read a paper, not watch videos. This is like scrolling through Facebook..YLP wolfVersion: 7.2.2

✓ App doesn’t work with Private RelayIf you get the “Error Fetching Feeds” issue, you have to turn off Private Relay in your iCloud settings to get it to work. I value my privacy, so I won’t be turning it off. Please consider fixing this..Joncole2014Version: 9.1.5

✓ Impossible to cancelEdit: I see their response. Please know that I’ve been in contact with them fir months. They are useless. They will never stop taking $13 out of my account. I’ve spent hours by phone and email. I will have to cancel my bank account and redo all my banking. I was just wanting to take a break from them, I liked them before this, but obviously I won’t ever give them my money again, once I get them to stop stealing it..CantfindanavalibleknicknameVersion: 9.1.5

✓ Very, very poor appHow do you make a poor quality paper worse? Put out a terrible app is how. Slow loading, jumps around page, difficult to read the paper. Not much left of the old Eagle Newspaper, now the app is even worse then the news..Kansas64Version: 7.3.0

✓ New news is scattered and crashes when rotatedWould love for new news to be at the top and older news as it goes down. Also the application crashes when ever you rotate the screen..IctsecengineerVersion: 7.6.0

✓ New appI absolutely HATE the new design of this app. Bring back the original that actually looked like a newspaper. This new one makes you jump all over the place to read the stories..Weston65Version: 7.3.0

✓ Hard to navigateNew digital format is too difficult to navigate and cluttered with conflicting and irritating ads. Could not find icon to fill the full screen. Lots of problems. Back to the drawing board - I hope!!.PdstepVersion: 7.6.0

✓ Disappointing App! Poor Support!Newspaper content on my wife’s iPad is blurry if she chooses “Read Now” and if she downloads the content she cannot expand it with typical iPad finger gestures. When you app loads, all newspaper content is limited to a two inch wide window that cannot be expanded. I have been to the local Eagle office in Wichita, KS and was informed that someone from California would call me to resolve the issue. No call, no technical support phone number, so we are about ready to cancel and request a refund. Sad thing is, this app was working great in the past, but some dipstick keeps trying to “improve” it..ICTBSVersion: 7.5.0

✓ Feed errors fixed, but now I can’t log inSo last week’s update fixed the private relay fees error bug. It also kicked me out and required me to log in again But, my login credentials are rejected, when they are correct. Deleting and reinstalling the app does nothing. And once again, tech support is still unresponsive. Apparently a bad review is the only way to get any help, if that works. We’ll see… Update: after more than another week, still no contact from anyone about this login issue. DO NOT BOTHER TO USE THIS APP. Technical or Customer service does not exist..Dennis HesselbarthVersion: 9.1.6

✓ Eagle paperHard to maneuver through. Very cluttered with repeated ads. Cannot find the comics or crossword puzzles. Doesn’t let you see previous editions. Some of the reasons I don’t use app very often!.Doc EllwoodVersion: 6.2.2

✓ Won’t openIssue with app not opening. Either white screen or wichita eagle open screen, but that’s it. Sometimes turning off phone resets but today no. Usually have to get to newest Eedition from link in email, not app. It’s stuck on yesterday’s edition..IctlinemanVersion: 9.3.4

✓ Can’t get back to newspaper viewI will be reading in traditional newspaper view, accidentally touch something that takes me to more of a mobile view, and then nothing I do gets me back to newspaper view. The small newspaper icon does not work when this happens. It is infuriating!.Da 6th StrokeVersion: 6.2.1

✓ UselessThis is a free app but absolutely useless! Every article requires a subscription, so whats the point of a free app? All you get is the headline and to read on must subscribe!.App stinks!!Version: 9.3

✓ Needs a search optionNeed a search option..EADG playerVersion: 6.0.6

✓ Where are the comics?My husband has always gone to the comics first. If he touches the little square to get the page that looks like the newspaper, the print is so small that it cannot be read. Also, part of the page is covered with ads..ORGANISTALVersion: 7.3.0

✓ Advertising is more important than user experience.The user experience on an iPad is terrible. They need to start over and think more about their reading customer because if they lose them they will lose their advertising customer..J in ICTVersion: 7.3.0

✓ Very difficult to read the print versionI prefer to read the print version. This app is a significant downgrade from the previous version. Selecting the option to view the print version takes you out of the App and into your browser and is terrible to use. Give me a version that allows viewing the print version within the App and functions like the old App. I will likely not renew my subscription if this is not fixed!.Dkc71340Version: 7.4.0

✓ Remove ads for paid customersPlease remove the ads — if I wanted ads, I would have kept with the other news sources, so please remove the ads since I subscribe..JOSEPHUNGAVersion: 8.1.0

✓ DisappointingThe Eagle recently “improved” this app. Ha! The “newspaper” version comes up unfocused and the is supposed to sharpen up I guess. What it does on my wife’s and my iPads it stay unfocused. It does the same thing on my iPhone. Good grief, fix this app before we decide to cancel the subscription..Eagle reader for 20+ yearsVersion: 7.3.0

✓ Feeds Don’t WorkApp will no longer fetch news feeds. Customer service is completely non-responsive..ICTHawkVersion: 9.1.3

✓ Too clutteredI pay for my subscription but still have too look at stupid adds while I'm reading a site that is already cluttered with with non-news items. The site is very hard to navigate and find what your looking for. The articles also cannot be enlarged to offer better reading. Very poor site..RonfillVersion: 6.0.6

✓ I agreeI agree with many other reviews that things aren’t working very well. I get blurry screens on my iPad as well. Also, when scrolling content in the paper version the screen will freeze. I’ve found if you advance a couple of pages then go back, it works. So in general things are poorly presented..24601f85Version: 7.9.1

✓ Was ok ... tillWas ok app. Until they decided to start charging to read the news. I can get much better articles from other sources for free. News reports should be free..Gay al 61Version: 7.2.3

✓ I wish I could give this app negative starsEspecially considering how much I pay for my subscription and they can’t even get my paper here half the time talk about salt in the wound when you finally get desperate enough to resort to the app for your news / access to the news you pay for and you get met with this dumpster fire of an app. 2 years I’ve had it and it’s gotten no better . My free content apps blow this one out of the water so frustrating.Bekah0355Version: 8.1.0

✓ It gets worse and worseI try to read their stories on Fb and get told I cannot without a subscription. Ok. Fine I open the app and try to read it there and get the same thing. It’s frustrating to say the least. So I see no reason to keep the app or bother with them. I can get the same information from any of the local news stations.MarshaweaverVersion: 7.3.0

✓ Digital Eagle is a dogThe new digital Eagle was initiated on October 1, 2019, is a good excuse to go back to paper... not only is it hard to access, it is also almost impossible to read. I hate paper, but this software makes me want to give up the Eagle or go back to paper... horrible!.Radar3300Version: 7.3.0

The Wichita Eagle News works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact The Wichita Eagle News.