Sephora US: Makeup & Skincare App Support

Sephora US: Makeup & Skincare App User Reviews

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Sephora US: Makeup & Skincare Pros

✓ Good app but missing a few important things...This is a great shopping app but to give some constructive criticism it’s missing a few important things and also I find it hard to navigate sometimes/a bit jumbled/too much crammed in. 1. Reviews are super important I think for most people when choosing a new beauty product and while the app does show reviews it’s missing a couple key things: -Photos: I know that people can upload photos to their reviews (I’m assuming on the website) but I guess those photos can also only be seen on aforementioned website because in the reviews people mention the photos they’ve uploaded to the review but I’m unable to access/see them. -Key Words: Some apps with reviews find key words mentioned often and put them at the top for people to click on and filter the reviews they are interested in seeing. The app doesn’t have that. 2. Easy Search-ability- there are too many categories and sub categories and what feels like hidden things. I would rather it be more easy and simple. For instance there was an error with an order I made and I had to search for quite awhile to find the “my orders” tab. 3. A chat customer service feature would be great. 4. Less redirecting to the regular website..ChelsmVersion: 19.4.1

✓ Nice App But Could Use ImprovementI’ve been a loyal customer of Sephora and the Sephora app but recently I noticed something different. Usually each order comes with two samples and that was a great way for me to learn about other brands and their products before I made new purchases. For the past three times, my orders had either come with only one sample or no samples at all and that’s really frustrating. I wish they had informed me earlier that those samples were not available or they could offer us some substitutes or even give us a 2 out of 4 options so that we would at least get some samples of our choosing. I enjoy the convenience of having the app and getting all of our products delivered to us but if this issue continues I might consider ordering directly from the brands themselves..AngiezzzztyVersion: 21.1.1

Sephora US: Makeup & Skincare Cons

✗ An ok appI love Sephora as much as the next person but this app seriously needs to improve. I especially dislike the point system as I’m used to the ulta app showing me all the points i accumulate whether in store or online which Sephora only shows online only. I have over 1000 points in store when i shop but on the app and online i only have 637? That bugs me a lot actually that i didn’t really notice it until i went shopping in store for the member appreciation event. The app is also very finicky as it take forever to load sometimes and when using the virtual try on the colors aren’t exactly accurate. Also which it has the option to use Touch ID to log in as well which would be a huge plus. Overall i like the app but it still needs major improvements so far Ulta is beating it app wise but still not as much as well..GeorgienpickachuVersion: 18.6

✗ Be careful when purchasingI tried to Oder through the app and kept getting an error code when I hit complete order. I tired a couple more times and even tried to put in on my credit card too. I decided to just go online & complete purchase & had no issues. Later when I checked, there were 3 extra withdrawals on my bank account and 1 pending on my credit card! When I called Sephora they blew me off and said there was nothing they could do about it & I would have to wait to get my money back!!.RL009876Version: 22.5

Is Sephora US: Makeup & Skincare legit?

✅ Yes. Sephora US: Makeup & Skincare is 100% legit to us. This conclusion was arrived at by running over 421,467 Sephora US: Makeup & Skincare user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Sephora US: Makeup & Skincare is 94.9/100.

Is Sephora US: Makeup & Skincare safe?

✅ Yes. Sephora US: Makeup & Skincare is quiet safe to use. This is based on our NLP analysis of over 421,467 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for Sephora US: Makeup & Skincare is 96.4/100.

Should I download Sephora US: Makeup & Skincare?

✅ There have been no security reports that makes Sephora US: Makeup & Skincare a dangerous app to use on your smartphone right now.