Moonpig: Birthday Cards App Positive ReviewsMoonpig.com

Moonpig: Birthday Cards Positive Reviews

4.8
4.81738 star

Total 131 Positive Reviews

Moonpig: Birthday Cards App User Positive Comments 2024

Moonpig: Birthday Cards app received 131 positive comments and reviews by users. Can you share your positive thoughts about moonpig: birthday cards?

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Moonpig: Birthday Cards for Positive User Reviews

Good selectionVery easy to order, however I was hoping to add flowers or others gifts with my card , but I could not find that for USA delivery, when I sent card to friend in london England , there were many options for gifts….Version: 8.57.0

Creating cards is amazing and funThis is a great app. It can be a little frustrating on a phone choosing photos, but it is still very cool..Version: 7.19.0

Birthday cardsI have used Moonpig to send birthday cards to my relatives in Australia. So far, I have not been disappointed with their efficient service of getting the cards to their destinations on time. It means a lot to me that I can depend on Moonpig for this. Living in Canada, it allows me to stay connected to my relatives. It also makes them happy to receive the cards in their special days..Version: 7.137.0

Always reliableGreat cards with the option to personalize. Always arrive on the day required. Fantastic service..Version: 7.60.0

E-cardsI have a long story to tell. I needed to send an e-card to my dear niece in Norway. She had just lost her best friend at the age of 30 years old and as you can imagine was devastated. My niece’s birthday is 24th March and wanted to send her an e-card with out any razzamatazz. I looked at your e-cards and chose one… only to find it’s not an e-card (ps I have done e-cards before) and it was a ‘send’ card! I then did it again to the tune of 5 times… still not an e-card. Why? When I am on the app ( deleted and reinstalled twice) for clarity can’t I find a e-card ? I have just sent one in Febuary Anyway managed to talk to Georgia thro the talk you have and she sent me a link which gave me samples of e-cards. I personalised one and sent it I can’t believe it was so difficult. I was on here for 2 hours last night and then this morning. Can’t say a long story short because it is not but my need to send a card to my dear friend in Norway and not being able to have been stressful. Regards Susan.Version: 8.48.0

Love this website!I send all my cards overseas with this site and have used it for a few years. Never had a problem and love how easy it is to send a special greeting. Thanks for your great service..Version: 8.91.0

Love!We love this app/website! You can personalize in your own way. AND, you can even hand write your own message (via pic)! You can doodle a message but, honestly it didn't come through as well. But, I still love this!!!.Version: 6.0.0

RidaBest app for sending cards and gift I’m using this app from years and alway has an amazing experience 100% recommended only fault is that somethings customised cards automatically deleted from the cart they should work on their app features otherwise overall best experience also deliveries are never late..Version: 7.162.0

CardTrying to write the card out didn’t give me the option to right on the right hand side of the inside or to edit the back page which was frustrating as I have had that option before..Version: 7.36.0

Awful UpdateSo I’m about to check out my meticulously personalised card and then at the very end the app says it needs to update, with no way out. So I do this, and sure enough as I suspected I lose my order. Then on the updated app I can’t even find how to create a personalised photo card, I looked everywhere! Eventually found it after scrolling through a huge list of cards (vs the front page on the app prior to the update). Then I try to customise my photo and it only lets me change the text and not the photo, no matter where I click. Close app, start again and it then seams to work. Not a great experience!.Version: 7.47.0

Love love love Moonpig!!Seriously what is not to love about Moonpig though! Great quality, great value and great selection of cards for every single occasion! I’ve said it before and I’ll say it again…and soooo easy to use too! I’ve just sent a ton of Christmas cards and I just know everyone will love them as much as I do. Okay I’ll stop…I think you get the picture…Moonpig is the best!.Version: 8.88.0

All occasions coveredI use Moonpig for all my occasions…living in Australia and my family the other side of the world its hard to send cards and have them arrive on time but Moonpig does it for me 😊 The cost of cards and postage is reasonable and there is plenty of choice of cards.Version: 7.144.0

Watch your basket!Yesterday, I was ordering a Mother’s Day card. I chose one, personalised it and completed it, adding it to my basket. I entered my Mum’s name and address then a pop-up asked me if I wanted to enter her birthday so they could remind me about it- I decided to go so- then another pop-up asked if I wanted reminded about Mother’s Day next year- again, I selected yes. Then it told me something had gone wrong. I tried to look in my basket but there were only faint pink squares and no text so I began the whole process again. When I’d finished the second card, my Mum’s address was already in my contacts but throughout the process it still indicated that there was nothing in my basket. When I got to the checkout, it had already scrolled down to the total amount due and payment methods- it seemed liked too much! I scrolled up only to find that BOTH the first (the one that had disappeared!) AND the second card were in my basket. I deleted one and only paid for one but just be careful- my sister said the app had been playing up a bit for her, too. It may just be that there is so much traffic as lots of people are ordering cards for Mother’s Day cards BUT MAJE SURE YOU CHECK YOUR ORDER BEFORE PAYING!.Version: 7.183.0

Great company butGreat cards, lots of options, easy to use But still unable to add cash to account unless I am ordering s card and if they send me an offer with 25% off I can’t take advantage unless I’m ordering s card. This has been going on for some time and still no progress. Make it happen Moonpig.Version: 7.9.0

Great ServiceIncredible quality cards and a huge selection. An express shipping option would be good for those times you order a little to late..Version: 8.1.0

Great service! Fast shipping & Delivery!I googled for customized cards and found this website. I’ve ordered twice in two months and everytime my cards have been delivered with the quickness! The quality is so good! I love this site and will continue to do business with them!!!!.Version: 8.108.0

Great app and store100% would recommend this app. I have bought countless cards and gift through it for years now and can’t remember ever having a problem. I really enjoy putting together an image personal to the recipient and popping it onto a blank card. I am terrible at making time to go to the shops so love that I can have a light bulb moment and have the card made, written and on it’s way when I think of it. My last purchase was on the bus and a song I was listening to gave me a moment of clarity about why and how my kids are my world. I wanted my eldest to know (they live miles away) and as soon as I got home I had a card put together and sent. They said why did you do that? I told them, I didn’t want to just say it, I wanted you to be able to keep it..Version: 8.108.0

1st timerFirst time I’ve used Moonpig mainly because of Covid-19 and lockdown. After several errors, I eventually sorted out how to personalise the card. This, in all fairness, was mainly due to not knowing how to use a photo off Dropbox (at my age, 73, I’m not particularly tech savvy but sorted it eventually). The idea of sending a gift with the card is brilliant and the cost of 24 hour tracked postage is very reasonable. Now, I just have hope that all goes well with the delivery as this card is for my favourite (and only) grandson’s 18th birthday. Last but not least I got an introductory 10% discount, win win!!! Will definitely be using again. Thank you Phil.Version: 7.127.0

Ok, but with limitsWorks well enough on an iPad. Cannot make mugs from the app though. It was also difficult to find the “plain photo” card too. Still, easy enough to use and prices are reasonable..Version: 6.15.0

Better than the website!The app is great for finding cards and adding cool stuff like handwritten messages. The cards in the gallery view load much quicker than the website does, I can only presume the cards load in a different order between app and website, else the app is missing quite a few cards! It also seems the only way to make a card large is to wait until you are at the point of paying and clicking the ‘make it large’ button. I would have preferred to have decided to make it late earlier, and had a clear postage price, as this updated after you make it large..Version: 7.6.0

Awesome for personalised cardsI love Moonpig for being able to send personalised cards with photos to family and friends. The app links into my photos so it makes it easy to upload & create a card. Plus there are a variety of payment methods available to make that simpler as well, and you can add reminders for people’s birthdays/ occasions so it reminds you to send a card!.Version: 7.68.0

Lifesaver!Moonpig is efficient, cost-effective and helps me remember important dates. So grateful for this five star service! Moonpig has extensive choices and never fails to impress me or the recipients! Cherie (Canada).Version: 7.118.0

Why buy an ordinary card?To these are the best cards you can get for your money. High quality, great looks… delivery is super quick and for the price you can just buy any card, but why would you?! Great customer service through!.Version: 8.31.0

Fantastic serviceExcellent website to use, extremely helpful online staff when I needed help. A huge range of cards and gifts, and very reliable in postage and delivery. I would highly recommend Moonpig..Version: 8.0.0

Brings People Closer TogetherSending a personalised Moonpig card to a person is a great way to demonstrate how much you care for them!.Version: 7.157.0

My lifelineMe being miss scatterbrain, spend my life last minute dot com. Four years ago I used moon pig to get me out of trouble , forgot sister in laws birthday. I have never looked back . Never have I been let down with delivery times or quality . I had one card that I wasn’t happy with the amount of white showing and rang customer service, boom it was sorted there and then , rectified and new card entourage. I am really technophobic and I can use the site without requiring assistance from anyone so that’s a massive plus. Anyway I would hate to know how many cards I have ordered from you now I just know you regularly appear on my bank statement at least twice a month . Fantastic service , brilliant concept keep going and please don’t change.Version: 7.27.0

CanadianLiving in Canada with family in the UK I love the ease and cost effective use of Moonpig to send cards!.Version: 7.134.0

Personal touchI’ve been doing the personal moonpig cards for years now, everyone loves them & they never get thrown out like the others.Version: 7.157.0

A great service if your time pressedI am a Brit living in US, so I love moonpig as it enables me to send cards to family and friends in UK more quickly and cheaply than doing it via mail. The photo cards are cute. The only issue is that the none photo cards selection is limited and not updated, so after a few years of using this, I’m bored. The new app is way better (the old one crashed all the time) and they improved things like address book. Overall I love moonpig but wish they added new designs more often..Version: 7.20.0

GreatWhen live half a world from family this service is cost effective and has never let me down.Version: 7.74.0

Great serviceI always use Moonpig to send birthday cards to family in the UK. Always on time and great quality. Easy to use app and the handwritten option is great and adds that personal touch to the service. Recommended.Version: 8.59.0

Moonpig is Awesome!Moonpig has an amazing choice of cards and gifts. The options to create beautiful, personalised cards for any occasion, with or without photos, is awesome! Great quality and delivery. I have sent literally hundreds of Moonpig cards and many gifts as well and rarely had any problem. The online Customer Service ‘Chat’ is very helpful too. Family and friends love receiving the personalised cards and say “they are keepers”. Thanks so much Moonpig - you have been invaluable during the Pandemic, especially as we are currently living in Canada. :).Version: 8.68.0

5⭐️ reviewThe quality of the cards are brilliant and the pricing of them is quite fair it seems, I bought a gift with the card it was an house plant and when it flowered it was beautiful and there was a lot of flowers and it is still alive and doing well, I had to repot it but that was easy enough to do, so yah very happy with the products, the delivery side was also brilliant, it come the next day bang on time and the flowers were perfectly packaged and I was worried about how much of a state they would come in but not really any damage at all just need plumping out, so yeh 5 stars all around for the products and the shipping ⭐️⭐️⭐️⭐️⭐️.Version: 8.1.0

Shocking service and blamingOrdered a card Tuesday, first class delivery. Get notified it had been dispatched on Tuesday evening (first class), so would have expected it Thursday at the latest. Now being told cause if the strike action today, Friday the 9th of Dec, it will be delayed. That is poor etiquette blaming others for your poor delivery, as it should have arrived yesterday. Poor service, cause one thing said and another action done. Terrible experience that took the shine off a special day. Probably use alternative moving forward. Maybe funky pigeon or someone I can try build a good relationship with..Version: 8.33.0

First class customer serviceI’ve been using Moonpig for personalised cards for years, the first time I’ve made an error and had to get in touch with customer service and they were into it straight away!! I’m so grateful. A well deserved 5 star review! ⭐️⭐️⭐️⭐️⭐️.Version: 8.21.0

A favourite button would be lovelyI love this app and would love it even more if we could “favourite” cards and preschedule delivery. I just browsed through the selection for one person and spotted others that would be perfect for different friends and wished I could mark them or, better, schedule them to be sent closer to their occasion..Version: 7.88.0

Awesome customer service but need a reorder buttonI like to send my card to different addresses/people but can never seem to reorder without asking customer service to re add to my basket. Years ago you could do this but not now? Please add back reorder to cards created.Version: 7.173.0

Great new AppI just love moonpig and the new app makes it so much easier to load pics and edit text etc - well done.Version: 7.19.0

Moonpig is greatI always use to send cards to my family and friends, I live overseas so it makes it super easy to send cards without paying crazy international postage prices. You can choose from some really great designs or upload photos. I’ve just used the option to upload a handwritten message and it looks great, altho it’s best with black text. I’ve also used the group message option to send a card to my mum from me and my sister and that was also great. Easy to use app also has Apple Pay so it’s so quick and easy to send cards. Only once was a card late but that was probably due to the Uk lockdown situation so I don’t consider that to be an issue..Version: 7.146.0

Keeps crashingWhen ever I go to change the date of Dilevary the app crashes..Version: 7.52.0

Family 💗Moonpig enables me to keep in touch with my family all the way from the other side of the world. For that I am grateful..Version: 7.41.0

App needs workI am a long time user and supporter of Moonpig but struggling with the new version of the app. I cannot load any address data; I can select it from my address book, but it fails to load. Also would be great to have a “save” function; can’t tell you the amount of times I’ve had to re do a card each order (for a mixture of reasons - human error or app failure). Very annoying as this process is supposed to be provide a quick and convenient solution, AND the card prices have just increased... not sure I can justify this spend when it’s unreliable..Version: 6.1.0

Good cards, app needs workI use Moonpig A LOT to send cards home in a timely manner from Australia. However I have to re-enter my addresses EVERY time I send a card, it won’t allow me to save and select again. Also having to enter credit card details is very time consuming when you are sending multiple cards..Version: 7.16.0

Birthday CardI have used Moonpig on numerous occasions and always been over the moon with the level of customer service and quality of the end product. On my sisters 70th I ordered a card but didn’t change the name on the front of the card and was horrified when it got delivered, contacted Moonpig and it was replaced with the correct name free of charge. Yesterday I ordered a card and gifts for my daughter’s birthday on Christmas Eve, I put the delivery date for the 24th and it’s her 30th so I wanted them to arrive on the day as I can’t be with her. They were delivered today!!! The 16th Dec 9 days too early! Sorely disappointed 🥲.Version: 7.118.0

Never disappointed!Beautiful cards that can be personalized for every occasion. Always on time and quick to dispatch!.Version: 8.6.0

Great way to send a card overseasI like the options Moonpig has for sending a card overseas such as being able to write a hand written message in the card, but using the website is a little difficult when it starts spooling and hangs there so you have to restart creating your card again because nothing is happening. Otherwise it’s good..Version: 7.126.0

User friendlyI really like this app the only reason i gave it 4 and not 5 stars, is I would love it if it had a “save for later” list. Other than that its pretty good! I live in Canada and use this to send cards and gifts to family & friends in the UK..Version: 7.119.0

Four Stars Because...I have used Moonpig several times. I eventually get something okay to send but their web site is not easily used because it is not immediately apparent how to use it. I believe there are better ways to use it than I’ve discovered, but it’s beyond me..Version: 6.9.0

Re love using MoonpigI have made lots of cards using Moonpig, especially the photo upload cards. They are easy to make, well priced and friends love receiving them. Highly recommended..Version: 7.119.0

Love thisMy friends are so surprised and happy with the personal cards that I send them. So easy to use your service. Thanks!.Version: 7.169.0

Love the appI’ve been a Moonpig fan for years. Super handy to send someone a card when you are travelling or have forgotten someone’s birthday! The app is easy to use and convenient. I wish there was a button to super-size your card. That was fun. Keep up the great work guys!.Version: 7.78.0

Love it... but..Love the app, love being able to create and send cards and gifts to friends and family via app... my only problem is that when selecting photos you can really edit it, crop or scale it thru the phone... that’s a lie, I was able to scale it a bit. But it was such a challenge to pinch the tiny photo box, with out the app shutting down, or without it selecting another photo... I gave up in the end and sent the card with peoples heads chopped off or with a super zoomed in photo of their face.. trust me it’s not as funny as that sounds and it’s totally gonna look a bit odd. If you can fix this... and allow the user to add more photo boxes on blank page, then five stars all the way!.Version: 7.87.0

Good app with nice interface. One big issueOverall great app, simple to use and good features on ipad pro. Great that it allows me to use the apple pen too. 1 issue, hence the 4*. Once youve personalised your card and added to basket, you cannot edit it again. I wanted to add some extra text and ended up having to redo the whole thing from scratch. You can preview only the front of the cards from the basket and the options button which i imagine is for editing the content is always greyed out..Version: 7.118.0

PasswordCan’t reset password even though it lost my details in less than 30 mins of opening an account. Will try a different website..Version: 8.22.0

Site breakdownThe site breaks down constantly so you can create a card and upload photos and then start from scratch - over and over Standard usps means at least a weeks waiting for your card to arrive??? Why? And the payment system takes only apple or Visa.Version: 7.57.0

Great AppHi Moonpig. Been using your site for a few years since I moved to Australia to send birthday cards etc. Love the selection, love the reminders. Would like to see the ‘extras’ added to the app so I can send a present as well, the beer, wine & flowers bits are a great feature that the app should have. Just a thought. Thanks for helping me remind my family I love them. 😊.Version: 7.8.0

Fantastic!I tried Moonpig for the very first time and loved it. It’s easy and very inexpensive. I know for a fact, if I waited to buy a card from the shops and post it, that’d never happen. I hope the quality would be great too. I cannot wait to use it again soon☺️.Version: 7.37.0

Best value cardsI have used moon pig for years now. They are high-quality and by far the best value cards you can get. I always use my own photos to personalize the cards and they come out absolutely amazing looking. And having to only pay local postage for international cards is the best thing ever! I cannot praise moon pig enough..Version: 7.135.0

Easy to use, customer service is wonderfulGreat app. A lot of options, easy to use and their customer support team is excellent..Version: 7.141.0

Easy asUsed to use my laptop now on my phone, super easy 😁.Version: 7.9.0

??As a parent living abroad this is great.Version: 8.54.0

Hard to useI found this site reasonable hard to use, even though I am a seasoned purchaser on the net. I signed up to use Pay Pal and there was no option at the end to use it and I had to pay with my debit card. I used this site two days ago and it had a completely different set up and it was far easier to use. I think it was the uk site not sure, or maybe the Australian site..Version: 7.31.0

Moonpig at ChristmasThis is the first year I have used the Moonpig app on my smart phone and the service was great as usual. The only pitfall was that I could not add prepaid credit to my account and had to input my credit card details for ALL my sent cards. Hope they can look at this small improvement..Version: 6.6.0

Great App - needs international partnersI really enjoy this app. However, it’s let down by a lack of international partners. I have tried ordering from the Australian store and frankly it’s quicker to order from the UK even though I live in New Zealand! The other big error is there Reminders option. It’s very difficult to set long reminders as it’s needed for international orders. I also often get the same reminder three times or not at all..Version: 7.168.0

Christmas delights & special birthdaysAlthough I’ve used Moonpig previously and been happy with the service this year I’m delighted with the Christmas cards sent down under (& so we’re they), elderly Aunts letterbox Christmas tree & card and my brothers special birthday card delivered with a sparking bottle of Prosecco, thank you for a great on line shopping App and brilliant customer service who instantly put right a delivery that went wrong through no fault of Moonpig. Thank you, you’ve made sending so much easier this Christmas 🎄 all the best for 2021 I’ll be logging in to buy more.Version: 7.118.0

IanVery good site,especially when I live on the other side of the world 😃 Very happy and thanks Moonpig.Version: 7.27.0

A little disappointedDisappointed that I can’t send presents to my grandchildren in Guernsey 🥲.Version: 8.33.0

Great AppI just love this App! Great reminders and easy to navigate. Why go anywhere else. 10/10.Version: 7.130.0

Great to rememberI live in New Zealand and for me to send a card and a gift through Moonpig to my family in the UK has been and is fantastic. So quick and easy. I love how you can now use your own handwriting..Version: 7.86.0

Received wrong cardReceived a card meant for someone else.Version: 7.118.0

Just the ticketI have always very bad at sending greeting cards. Not anymore! Moonpig reminds me of all the birthdays in my contacts and sends me reminders. I actually thought I was sending my card late but those days are over. Also, I can now send personal messages from the internet and write my own poems. Cards are now much more appealing and meaningful with pictures to make the occasion more memorable. It is more worth it then sending cards the old way which I did not do that much anyway. It saves the effort of going to a shop and having the post. Thanks Moonpig.Version: 8.9.0

Moonpig loveI love this app so much. I have family oversees and it’s always next day delivery or gets there in 1 business day. They are always saving the day when I realize I have forgotten to send a card. Quality of card is amazing, they do an outstanding job. Would highly suggest!.Version: 7.42.0

It’s as easy as 1,2,3Using the app is so easy and quick. It’s my new way to send friends and relatives greeting cards..Version: 8.34.0

Big let down..Decided to order flowers to my recent order given the last it arrived 4 days late.! And that was just a card.. Flowers and card arrived on time this time yet despite it costing a lot more to add flowers to the order most of which was green foliage and not flowers.!!! And not in bloom when the flowers actually opened most of the foliage died before the flowers actually opened “A huge disappointment” Only advice is get the card and gamble if it arrives on time but as for flowers get them from a supermarket as far cheaper and you know what you are getting as I was very disappointed and learned the hard way.!!!.Version: 7.117.0

App has bugsI’ve been a fan of Moonpig and used them many times over the past couple years however, I’m not impressed by the app. When attempting to purchase, the app often tells me there’s an error and to call customer service. I’ve deleted and re-installed but the problem persists. If I go to the website rather than the app everything goes through fine, it’s just frustrating having to redo everything. Also the app won’t allow you to buy more than one card at a time (within the same order) where the website does. Still a lover of Moonpig but would love if they fixed these bugs!.Version: 6.10.0

Easy card order and delivery from CanadaThank you for making it easy for me to send my Family in the UK cards and presents with Fast delivery If I were to send it from Canada it would be very expensive and take up to a week I ordered a gift today on Moonpig and it will arrive tomorrow.Version: 8.38.0

Great to have moonpig as an appIt’s great to have moonpig as an app in NZ at last. Long used the website to send cards to rellies in the UK and Australia, and could see there was an app (just not in our region). Thank you for releasing it wider. Will be even better when the prepay option comes back..Version: 7.17.0

A good, convenient way to send cardsThis app is a good tool to send cards, especially at short notice or when you can’t get to a shop and/or post Office. I particularly like the fact that you can upload a photo or two for that personal touch. One thing I would like to see though, is proper calibration when you adjust the size of your message. There is no way to either lock the size setting or a way to see the actual size selected and therefore when writing in the next block, some guess work is required to make the entire message uniform. Come on Moonpig. This should be an easy fix in a future update. I hope to see this soon..Version: 7.49.0

GoodReally quick and fast thanks sometimes through safari it takes ages and then just freezes and brings u back to the start and have to start all over again.Version: 7.9.0

New AppVery easy to navigate!.Version: 7.83.0

Great way to send greetingsSo many alternative types of Cards available and ways of personalising them, it’s a great way to remember occasions and send really suitable (and funny if needed) greetings. This says it all really and for me personally, as I have been advised to stay at home (due to existing health problems)ever since the start of the Pandemic. So to be able to send Cards to people, mainly for their Birthdays, both here and abroad is a Godsend. The only thing that I find a bit frustrating is when I have sent a Card via Moonpig and have received a confirmation of my Order, I then get an email to remind me to remember to send one. Why can’t the system see that I have done so already?.Version: 7.119.0

The best Website/AppI love this site I use the app all the time. I live in New Zealand and use it for my parents and sibling birthdays who live in the UK. Great gifts thousands of cards to choose from and next day delivery. Been using for a few years now and will continue to use Thank you Moonpig.Version: 7.170.0

Always there when you need itMoonpig is the best! I set my cards up in advance so I never have to worry if a card got out in time or if I forgot to send one!.Version: 7.2.0

Account issuesHave used Moonpig for years and years! But for some reason my account has disappeared which is annoying as all contact details and addresses for cards stored on there 🤷🏻‍♀️.Version: 7.84.0

Love MoonpigAlways happy with my purchases. Make ordering gifts , easy from New Zealand to The UK ..Version: 8.38.0

SO EASY!I just love MOONPIG. It is so very easy to use. Even a senior like me is able to send a personalize card to my loved ones from here in America to the UK!.Version: 7.39.0

No excuse to forget and so easyAt a time when getting to the shop or post box has become even more of an issue, but people who you love matter more than ever, Moon Pig has become my “go to” app. It allows me to quickly and imaginatively send love, hugs, tears and greetings on special occasions along with a nice present; to my loved ones. It is so good at enabling you to express you sadness, happiness at an occasion and can be designed by you, to be specific and personal. What is not to like? The speed and efficiency of MoonPig is excellent and when you need to send something to someone you love, the reliability and consistency in quality is reassuring. Overall, I find MoonPig simply excellent!.Version: 7.150.0

I love MoonpigLiving in the USA , this company make it so easy for me to send good quality gifts from the ease of my phone. I only wish I could send gifts through the USA site, not just the UK site.Version: 8.101.0

Ease and speedLove the app. !!! At the touch of a button I can create and send an amazing card letting people know I am thinking of them and it cost me less than it does to send a card from Australia !!!.Version: 7.148.0

WonderfulWell received raves from the reviewer of the lovely cards. Definitely worth It. Easy app to use. Pocket friendly too. 😁👍🙏.Version: 7.125.0

Love it!!I rather spend money on creating a card and personalize it then going to the grocery store and buy one that some people will likely buy. I love it!! Will keep purchasing from here..Version: 7.143.0

ReviewReliable, excellent service! Great selection of stuff too..Version: 7.167.0

Personal cardsOMG Moonpig has got me out of trouble for almost missing anniversary’s, birthday and sending so sincere cards that the happiness for the recipient has made up and brought so much happiness. Thank you Moonpig.Version: 7.73.0

Far too many notificationsThe app in itself is really easy to use and I have no problems with it. They sent me an offer last month to get 40% off of a Mother’s Day card which I purchased and used. This doesn’t seem to have been recognised in the app with regards to reminder notifications. I think 5+ notifications a day about purchasing a Mother’s Day card is excessive and very annoying. If I turn the notifications off then I lose event reminders but if I leave them on I get bombarded into buying my mother an enormous amount of cards and gifts. I think 1 notification a day about an event or offer if it relates to one event is plenty..Version: 7.183.0

UpdateI actually am finding the app a little hard to navigate since the recent update. I wanted to add a gift to my card but there was no option to do this, I’ve had to log out and back in again..Version: 7.71.0

Great app except for one thingBrilliant straight forward app makes sending personalised cards quick and easy. Love the new feature of being able to write your own personalised message for the inside of the card but such a shame this has to be taken as a direct photo rather than an upload of an existing photo - this should be changed..Version: 7.9.0

Delivery failure twice in a rowWe live overseas, so we use Moonpig frequently to send cards (often with gifts) to our family in the UK. Up until recently, we have been very happy with the service. However, the last two cards with gifts that I ordered have failed to turn up. Upon contacting Moonpig, I am just told that the warehouse is very busy at the moment and I am offered a refund. This isn’t all that helpful if a birthday of a loved one has been missed. If the warehouse is falling behind, the customers should be contacted BEFORE the delivery due date so we can try and find alternative gifts and cards. Off to see if Funky Pigeon is still in business…..Version: 8.30.0

Trying to orderI’m finding this site harder and harder to order from, trying to order a card and flowers for Mother’s Day was impossible, so frustrating and disappointed with this site. I did manage to order a card in the end but no flowers for my poor Mum so I will have to explain why the flowers I promised will not be coming... so disappointed!.Version: 7.25.0

Coleen FodorI absolutely love this service! With being so far away from family, this service allows us to send gifts for birthdays, anniversaries, well wishes etc. Each time I have used it I have received pictures of beautiful, fresh arrangements. I will definitely continue to use it!.Version: 7.27.0

WayneI am partially sighted so I’m using the accessibility options on my iPhone to place an order most of it is easy and intuitive to use except when it comes to agreeing to the terms and conditions or if you wanna opting for notifications via email for some reason the tick the boxes doesn’t show up or get said on my sound option so I don’t know that I’m supposed to tick the boxes because it doesn’t state there is an option to do this until I get somebody to look at it and they can see it for themselves otherwise I wouldn’t know it’s there and I end up being stuck at the create account process it was taken me awhile to realise that I need to take two boxes because the options don’t get told to me by the accessibility other than that and the fact that when you enter your credit card details I didn’t know that I’m supposed.Version: 7.0.0

Needs work to make great!The site is difficult to use on application on phone, especially when ordering personalised card requiring lots of text (e.g. magazine style). Difficult to view and edit. Also would prefer Paypal as payment option instead of entering card numbers each time. I have used Moonpig for years and always find quality and timing of printing to be efficient. I just feel that the application is not as easy as it should be! It would also be helpful if cards saved and you could go back to complete later. I lost work several times and ended taking over an hour to make one card! Has lots of potential but needs some more technical tweaking to make it easier for users on a smartphone..Version: 6.15.0

Brilliant!This app is easy to use and intuitive too. Wish they would reinstate the credit facility though..Version: 7.119.0

Mrs Lisa MarshI hvvvvv.Version: 7.117.0

Confirmation email takes a very long timeI placed an order and received no email confirmation. Which I thought may have meant my order didn’t go through. So I then redid my order and tried again. Still no email confirmation. I was charged twice and both orders went through, the confirmation email was sent hours later. I emailed customer service and they were able to cancel and refund one of my orders. They also added $5 to my account, which was great to keep me as a customer. As long as my card arrives, I am happy to use Moonpig again. Just be aware that it can take hours to receive a confirmation email and just assume your order went through before placing another one..Version: 7.126.0

Frustrating and time consumingI have had to restart the order from scratch (quite a lengthy process for a multiple photo card) 3 times just to edit one photo or one typo. The photos have frequently gone back to unedited versions once I have typed my text on the next pages. At the basket stage, I edited one card and it then saved over the other, resulting in two identical cards. I got to the order stage and after ordering could see that my photos on one card had reverted back to their unedited stage. Incredibly frustrating and time consuming.Version: 7.159.0

Always doing the jobI have been using Moonpig now for well over 10 years since the launch and I’ve only ever in that time had one disappointment where a car didn’t turn up and that was due to the post office strike I cannot write them highly enough the cards are amazing I have had a few issues with some of the tech and the customer care team have sorted it out straight away I really recommend it deliver the next day if you order before 7 pm can’t fault it you forget somebody’s birthday get on Moonpig it’s brilliant.Version: 7.141.0

Essential for expatsMoonpig have absolutely nailed the user flow. Such a joy to use.Version: 7.125.0

Best selection of cards for any occasionGreat value for money especially when you can personalise your choice of card. Excellent service, delivery when you request and storing frequently used addresses. Best website I’ve come across for cards for any occasions.Version: 7.30.0

Date dispatchNot user friendly on phone. Would not allow me to pick a separate date for 2nd card going to same house . Very annoying both have to be sent on same date. It kept automatically putting both cards on same send date..Version: 7.130.0

Why card when you can Moonpig!!Thanks Moonpig for a great service - easy to personalise and more simple to send - no worrying about my card arriving on time posted locally for a guaranteed delivery!! Moonpig team your all over it like a fat kid on a cupcake :)you got it Moonpig- you Thanks for the cards !!.Version: 7.157.0

Multiple orders!The option to put multiple items into a basket and pay all at once would be a much better option - especially when ordering multiple cards to be sent back to sender..Version: 6.7.0

Birthday card “so many happy memories ...”Could not edit anything on my iPad. Cannot see what I am typing now as keyboard is masking. Probably this card only as I have never ever had this problem before..Version: 6.10.0

Love the varietyGreat selection of cards with the ability to place several photos. These are easy to personalise. Wish we could save a card when halfway through designing and pick up the next day. Maybe room for more pictures on the back would be great. Our Moonpig cards become family mementos and kept..Version: 7.159.0

Loyal customerI know Moonpig is a popular site but there are so many other sites operating the same way. Contacting customer service is OK but their replies tend to be a little slow once you get through as if they're dealing with a couple of other people as well as you so you don't feel as though you have their undivided attention. I know that when you add reminders, after ordering 3 you will receive notification to say you have a free card. Of all the years I've been with them this has never happened and I've mentioned it time after time. Only on one occasion did my card NOT arrive in time and that was during lockdown so I'm grateful for that. The cards are good quality and I like the fact you can add a handwritten note too. I gave it 4* because when you've finished the card and pay for it it no longer allows you to edit it. You used to get at least an hour or so in which to do this but I've tried several times even sending an email as I panicked but no one got back to be. To be fair to Moonpig though the refunded me one I contacted customer service the next day..Version: 8.3.0

Not logging inCan’t log in to the app. Same credentials and I get to log into the webpage on safari- but no app access. Deleted and re-downloaded with no success.Version: 7.14.0

Great time saver for busy peopleI love and use this service because I can never access a post office or newsagent during normal working hours and I love being able to add photos to cards so family feel like they are getting photo updates of your life. It is unfortunate how over time the prices have increased and the Aus Post delivery services causes delays outside of the time frames provided by moonpig. The biggest issue I have is that the app and the website don’t speak to each other. You can’t develop cards and add to cart to finish or send them from the app and visa versa. They work independently from each other. Linking the two would be ideal and render our PC’s a little more redundant..Version: 7.60.0

I absolutely love the Moonpig app 100% would recommendI recommend the Moonpig app and their little thing they do for 9.99 for the year. It literally saves so much money it’s so quick and easy. The cards come so fast. I actually done 18 Christmas cards for all my family on here this year as it actually worked out so much cheaper and they look so much better than when you go on the silly websites then that was making them just to then get charged about £40 for Delivery. I really cannot write Moonpig enough I think it’s absolutely brilliant, I use it all the time, if you haven’t tried Moonpig you absolutely must, and if you haven’t got that app just download it you won’t regret it so handy if you nearly forget someone’s birthday you need to order a card late that night for the next day so convenient.. I love it...Version: 8.90.0

New moonpig appA bit glitchy at times. Would be great if you could hand write the cards with an apple pen/stylus instead of writing it down and taking a photo of it..Version: 7.122.0

Fabulous selectionFabulous selection of cards for all occasions and so handy when you can’t make it to the post office. I now buy all my cards through Moonpig..Version: 7.147.0

Convenient but terribleThe choices are just rubbish. I just want to send simple birthday cards from overseas but the selections are poorly designed and do not cater for people who want to just send a quick plain card.Version: 6.18.0

So easy and convenientLove that we can post worldwide and not have to wait weeks for international postage. The personalised cards are always a hit and with so many different designs, it’s never difficult to find something for everyone. Have been using Moonpig for years, but the app makes it even easier! Love it!.Version: 8.48.0

Great appSaves the hassle of getting a card/mailing it out. I use this a lot for my family’s birthdays. Love this!.Version: 7.172.0

Easy to use and fastI live in the US and my parents live in the UK so I frequently use Moonpig to send out cards speedily for occasions that are both personalised or even hand written! I don’t have to deal with international snail mail, it’s all done from the Moonpig app in minutes with easy to choose postal options. I love that you can search for a specific theme, and even add your photos. The fact that delivery dates show really help and the cards are never late..Version: 7.16.0

Great serviceI live in Canada and have family in the UK, USA and Australia - Moonpig is invaluable!.Version: 7.75.0

Great for Ex-PatsI’ve been amazingly happy with Moonpig, as an affordable way to send customized greetings and gifts to family in the UK. I just wish Moonpig offered delivery in Canada, too!.Version: 8.74.0

Really good serviceI really like Moonpig. They are reliable and love the new features that they now have. Shows how much they have grown and improved. The cards are a good quality and have reasonable prices. Lots of cards to choose from and fast delivery. I have liked how they have performed in the epidemic and would like to say thank you for connecting me with my family during this period. They have made a lot of family members happy. I’ve had 6 birthdays close family and friends since lockdown and appreciate I was still able to send cards and gifts. I do think their gifts are overpriced for what you get. And I think they should offer gift cards like funky pigeon do as well. That’s all my constructive criticism I have. Other than that great service and products!!.Version: 7.84.0

Best App I have!I love Moonpig! It has made sending cards to my family 5000 miles away so easy and so reliable. I also love how personal and unique I am able to make each card. Yay for Moonlig!!!.Version: 8.30.0

Outstanding companyI have enjoyed this site so much. Making personal cards at such a reasonable price is wonderful..Version: 7.87.0

Coyote VestHello, Many thanks for coming up with a wonderful idea like the “Coyote Vest” When my little Chihuahua got attacked by two black dogs on a (long loose leash) I had to drop yo my knees to keep the big dogs away from little Pepe, there is more to the story but all I want to say is that a lot of people got the “Coyote Vest” Since seeing mine and I am going to Make sure a lot more people know too, because this is life saver, thank you for such a wonderful idea, I will add that where I live there are also Coyotes and some times they run together with others so this is why I am Thrilled with This little Coyote Vest, it could well be a life saver. Please keep Me posted if you come up with More ideas, I will make sure as many people as possible know hear and see about your wonderful ideas. God Bless you all at the Factory and Stsy Safe with a COYOTE VEST Patricia S.Version: 8.2.0

App doesn’t allow editsThe app is not as good as the website. It is not easy to edit photo uploads and you can’t see the photo in full screen as the photo selection doesn’t disappear. There is no preview of text only photo. You can not preview text and edit it. So if you want to change something you have to start again. Unable to send the same card to multiple addresses- you have to start afresh each time. App offered 50% discount- but this was not given. Overall - hard to use and disappointing.Version: 7.119.0

Quick and easyJust used my phone app for the first time to order a card because I was running out of time. Too easy!! No going shop to shop for the perfect card. Just create it yourself..Version: 6.19.0


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