4.8
4.86158 star

Total 16 Negative Reviews

Food Network Kitchen App Complaints & User Negative Comments 2024

Food Network Kitchen app received 16 complaints, negative comments and reviews by users. Have you ever had a bad experience using Food Network Kitchen? Can you share your negative thoughts about food network kitchen?

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Food Network Kitchen for Negative User Reviews

Unable to save recipes without creating an accountVery disappointed that I can’t bookmark within the app without signing up for an account using personal info. Been years since I wrote this and it’s the same. Please let us bookmark without an external service. This received a developer response but it just told me to ask any questions. Last time I made this exact request to them they send a response about not being able to answer all messages. So again I’m saying: please allow us to bookmark/save recipes in app without signing up or filling out personal information. Dear developer who keeps offering to “explain” it to me: I know you’re doing your job, but there’s nothing to explain. I should not have to give personal information in order to use a bookmark feature within the app. Period. It’s invasive and in this day and age, I want to cut down on how much of my info is in databanks that can be breached. It is a bad feature and really should be removed. Food Network does not need my email or any other info..Version: 6.2.1

6.0.0 update is the worstI’ve read all the recent reviews available since the 6.0.0 update. They are not favorable. The majority have one star ratings. My rating is one star as of the 6.0.0 update and I would have given no star if that option had been available. I would list all of my issues with the new update but the reviews that I have read have them all. I am now using the Food Network website again for show information, cooking tips, recipes, etc., things I would have used the app for before 6.0.0. I started using this app when the Food Network first made it available on their website. I gave it a five star rating. I have continued to use it after all of the updates, format changes, and glitches, since. However, as of the 6.0.0 update, the smart thing to do is restore this app to it’s pre-6.0.0 format update. If your developer response to this is “thank you for your feedback. If there is anything we can help you with please let us know...”, my answer is “offer your current version as a new altogether separate app”, with it’s new features, the cooking classes, etc. I’m sure there are some users that will use it and like it. cc: The Food Network, Corporate.Version: 6.0.1

Just use the internetImagine being the Food Network and locking what seems like 90% of your app behind a subscription paywall. Seriously? When I can go to any recipe website for free? Edit: I wanted to address the response to this review, which I’m sure was written by a bot. I don’t know what crackhead decided that would be the automated response, but when you lock this much of the app’s functions behind the subscription, you are indeed pathetic. For those reading this review and the response, look at how they word it. You can indeed save recipes, but that’s it. Want to watch those videos? Pay. Want to make a meal plan? Pay. Want to know the NUTRITIONAL FACTS of the recipes you just freaking saved? You guessed it, pay. Keep in my mind this isn’t some small developer with like 2 employees. It’s the freaking Food Network. Either use the internet or another app that’s actually free to use..Version: 7.10.0

Needs improvement!!The organization of videos, recipes, and chefs needs to be improved! Search results logic uses every single word, instead of the string of words, resulting in hundreds to thousands of results. What’s worse, there’s no sorting or way to filter the search results. Way too many terrible recipes. Some “chefs” are really scraping the bottom of the barrel just to put something on there. The reminders for live videos is horrible. They either don’t work, only work within 24 hours of the broadcast, or an email is sent over 24 hours beforehand. What good does the email do?! If the email was sent, there’s no reminder when it starts! Once it’s been scheduled, there is no way to undo it. No way to see all the upcoming videos I scheduled or finished viewing in my own personal list. Should work much better for a paid app!!! Developers responded and only addressed one item. Again, what good does receiving an email reminder 24 hours before the class starts without a reminder when it actually starts?! What about seeing our own personal list of classes we’ve scheduled, missed, and viewed?.Version: 6.10.0

Do not subscribe - Google is freePaid for a year w/mag subscription. Never received the mag. My subscription access was hit-or-miss for awhile until it was a total miss for over 2 months. Neither Discovery nor FN support supports FNK directly. Tickets were created - to this day, there has been ZERO resolution or contact/follow up. I had to google recipes the entire time. Since Google is free and the app has proven unreliable, why pay for something that does not work as expected? I am not renewing the plan and will delete app once subscription ends. *** UPDATE: to the developer: The email address you asked me to send an email to in response to my initial review looked familiar. Turns out I emailed back in September. Would you like to guess what type of response I received?? 🙄 I’ll forward all of the correspondence to that address; maybe since “the Developer” requested the info, someone will actually do something. I doubt it; however, …. I just cannot justify paying for this again..Version: 7.16.0

Awful awful awful !!!I’ve had so many problems since my last review it’s even worse than before. Every time I log in i have to change my password to get in or I can’t find my saved recipes. I contact them and they send me to the help center which isnt helpful at all. I contact them and they tell me to do different things. Sometimes they work,but usually not. This app used to be my favorite go to for recipes but they keep making it worse and worse. This is my last time trying. I am deleting it This app is so unreliable. Sometimes I can bring up the season and recipe I want, sometimes not. Mostly not. Today I keep losing it totally. I tap what I want. It hesitates then the whole app goes away and I start over. After several tries I gave up. Go back to the old version!!!! Still love the show. It’s my number 1 This is the best cooking show on tv. It’s fun to watch, very helpful and the crafts are great. I love to cook and try new things but don’t always have a happy ending. this answers a lot of questions. The chefs explain things and are a good combination that seems to enjoy themselves. Keep it up. I love it!!!!.Version: 7.12.0

Like overall, but no longer will updateThe app is a good place to find recipes, most of which are “elevated” over what normal people can produce on their own. However, the last two updates will not install. App spins and spins for hours, only updating halfway, before I give up and tell it to stop trying. Not sure what was in those updates, but the app is still working. Assuming I’ll never be able to update it ever again. Like that I can save recipes, wish I could categorize or sort through the saves without having to look at everything. But, overall, most things I’ve made from here have been good, if you are willing to put in the time or have the resources for the ingredients required..Version: 5.10.0

The App Doesn’t Launch!Even after following these steps from your website the app will not launch! App Won’t Launch - Try a hard restart on your device. On the iPhone or iPad, hold down the top Lock Button and the Home button until you see the Apple logo. This will take a few seconds. In the meantime, ignore the "slide to power off" prompt – just keep holding those buttons down until you see the Apple logo. Once the device has restarted, try launching the app again (make certain you are connected to WiFi or 3G) to see if you still receive the error message. If the restart doesn't work, try to reinstall the app. Make certain that you are connected to WiFi, LTE, or 3G as the app will not work otherwise. Touch and hold any application icon on the Home screen until the icons start to wiggle. Tap the "x" in the corner of the application you want to remove. You may be prompted to rate the application. Tap Delete to remove the application and all of its data from your device. Press the Home button to cancel or stop deleting apps. Open the App Store on your device and locate the application to reinstall. Tap the price and then "Buy." If prompted, enter your iTunes Store account information. If you previously bought the application, you are prompted to download it again for free. Tap “OK” and the app will download and install the application. After the application is installed, your issue should be resolved..Version: 5.11.9

Summer slackersI love Food Network and the app. It’s my go to for everything from weekday dinners, desserts, special occasions, or anytime I need ideas. But summer time is soooo redundant. The videos haven’t changed in months and the suggestions haven’t changed either. Honestly, you could do better. Summer associates can do research and there has to be someone on staff that can keep the website relevant. It’s 2019, the amazing social media natives that are excited about food should be able to keep up with the current trends. I’m an older viewer. Hate it but it’s true. I have been a Food Network for more years than Alton Brown can remember... time to bring the app up to date and current ALL YEAR THROUGH. I will continue to hunt and peck this summer to find things I need. Can’t help it, I LOVE Food Network. But being current is important. You all need to make that happen all year long..Version: 5.11.9

Recent Updates in app format = negative user experienceRecent Updates in app format = negative user experience. One example: You used to be able to not only “see what’s on TV now”, but also, what was recently played, and those recipes as well without being driven to a locked/paid page. I don’t want to rewatch the show, I just want to be able to see and save some of the recipes from the episode. New format forces me to try and find the recipe in general search, but if I don’t know the exact name of the recipe, it’s an exhaustive search which usually results in me abandoning the search and moving on. I don’t always have the luxury of watching the show live as I expect is true for most— Eventually this experience will lead to loss of readership/followers/users. I understand trying to monetize premium new features (taking a how to class, for example) but making previous feature/ functions now paid, or super inconvenient to access will ultimately drive people away, even your long term users..Version: 6.4

Frustrating shopping list but great for planningI like that it has a meal plan feature and you can upload the recipes into a meal plan and shopping list. The frustrating part is the shopping list. It doesn’t seem to combine the entries. For example, this week my shopping list had 2 entries for eggs. One entry was for 26 eggs and then the second was 3. I can add those together, fine. But the entries for the tortillas bothered me. There were 3. One was simply “tortillas”, another was “flour tortillas” qty 12, and the other “fajita sized flour tortillas” qty 16. Are they all the same size? How many qty for entry that didn’t list it? It wouldn’t be a problem if someone had the time to reference their meal plan and double check everything but not a quick print and go list. Otherwise, it is a great app for picking and planning recipes. Also easy to use..Version: 7.4.0

Zero Stars if I CouldFirst I experienced confusion, anger, and finally just disappointment. We downloaded the Apple TV, iPhone, and iPad versions of this app and paid $40 for the premium pass, expecting to be able to watch full episodes of Food Network shows on our Apple TV. This was a Christmas gift for my wife. There is no tab for shows on the Apple TV app. Actually, there is a tab labeled shows, but the contents inside that tab are not full shows, they are short clips of individual recipes, some are barely over a minute long. It is possible to open the App on the iPad, find a full length show, and then hit Airplay icon in the corner to get content to the TV, but after about 9 minutes the audio and video are badly out of sync. Mouths stop and speech continues. The only way to correct this is to pause, disconnect Airplay, reconnect Airplay, and unpause. This must be done every 9-10 minutes. This happened for three different episodes of three different shows. We are using a brand new Apple TV, and 6 month old iPad Pro, and both have the most recent OS on them. Summary: the content is not organized well, the interface is wildly different across platforms, and the delivery of the content is sketchy unless you’re interested in watching the full-length shows on an iPhone or iPad. Disappointed..Version: 7.2.1

Needs ImprovementWhile I love the recipes and the Food Network, this app is very frustrating. It’s slow to load, crashes a lot, and returns too many irrelevant results. The filtering is too basic and needs more options such as method of cooking, ingredients, nutrition and diet concerns etc. For example, I don’t want to look for a pork tenderloin recipe and be given all the pork recipes with random desserts mixed in. Too time consuming to sort through when you add all the crashes too. You should also be able to exclude unwanted ingredients (allergies, aversion to tastes). While Yummly isn’t perfect in its search results, it still has better search options (user inputed, not suggestive which don’t elicit those results anyway) that this app could learn from..Version: 5.11.3

DisappointedI’m surprised no one has mentioned that we will have to pay for the app now? I’m so disappointed because this is my very favorite app! I have more than a hundred recipes saved from over the years and recently started categorizing them. I love to watch the shows and look up the recipe while watching. Also I just received an Echo so the app is now linked to that which is super handy! Unfortunately I’m not going to pay the monthly fee for it. To me it’s not worth it just for the live classes. I’ve watched some but most often it doesn’t work with my schedule or the ones that do aren’t ones I’m interested in. Also has anyone noticed now not as many of the famous chefs are offering classes? It’s probably a great service don’t get me wrong, just not worth it to me. Currently moving all my recipes to Pinterest as that will be a lot easier to access for me. 😕.Version: 6.4.1

Love but crashes way to many times when usingI have to edit my review from below, this app now gets two stars because I literally can't even access my collections anymore because the app crashes every time I do. You guys keep adding new features without actually addressing the crashing issues. It's such a great app, but it's too frustrating to use at this point. I really don't understand what the developers are doing that's making them not realize how severe the crashing issue is for those of us who regularly use this app and try to take advantage of all the great features. Previous review: I really love this app, but it literally crashes at least three times every time I use it. When I'm watching videos or trying to write reviews it crashes even more often than that. I really have never used an app that crashes as much as this one does. It's really frustrating and I don't understand how the developers have not found a solution. But I really do love how easy it makes accessing recipes that are on the shows..Version: 5.7.4

I was a little disappointedI was so excited for this app , I was prepared to subscribe to get the full app with classes . Thankfully there was a free trial . When taking the classes it frustrated me that they took so many non cooking questions durning the classes . Questions that had nothing to do with what we were preparing . This may sound like sour grapes but I would summit a legit question like do the eggs have to be at room temp , and they would ask the Chef questions like .. Chef this fan would like to know if you could eat any food for life what would it be ... I know fans have their place too but atleast get some food questions in there too . I’m not going to pay to be a stalker fan of the Chef I want to really learn how to prepare good food . I just thought it would be more professional and the classes be more about food and less about celebrities and their fans ..Version: 6.5


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