- 44.6LEGITIMACY SCORE
- 46.6SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Find My Kids ~ Footprints™ App Complaints & User Negative Comments 2024
Find My Kids ~ Footprints™ app received 93 complaints, negative comments and reviews by users. Have you ever had a bad experience using Find My Kids ~ Footprints™? Can you share your negative thoughts about find my kids ~ footprints™?
Please wait! Find My Kids ~ Footprints™ Facebook comments loading...
Find My Kids ~ Footprints™ for Negative User Reviews
✓ This app is not freeThis app is not free.Version: 1.5
✓ Waste of moneyWhat a rip off it won't find my daughters phone and thats the only reason I've bought it. I even bought it on her phone so I've been robbed twice. Does anyone now how to get my money back??.Version: 1.6
✓ Don't botherNo option to cancel, does not even tell you how to cancel, just how much it will cost after the trial period has ended.Version: 1.6
✓ Worst appI paid for this? That was dumb. I can't track anyone but myself!.Version: 1.6
✓ SubscriptionsI shouldn't have to buy a subscription for every phone or iPad I want to track! The instructions tell you to register each device with a separate email, but you have to buy a subscription for each one! That's ridiculous! Then the up-to-date info is terrible! My kids will be gone for hours and footprints says that they're still home. Thought it could be in the settings but I've tried every possible combination..Version: 1.51
✓ Needs major update, not accurate by milesI downloaded to keep track of my young son, got a 1 year subscription and after setting up the permissions his phone showed on my tracker for a moment but now has dissapeared, I deleted app and downloaded again with same result. What's the point of this app if his phone will show on and off without me changing any of the settings? Please fix this issue on next update..Version: 1.2
✓ Waste of timeThis app drains your battery life because the location service stays on the whole time. You can't navigate new areas and send it to your friends, they only see where you're at, live only.Version: 1.1
✓ Blank screen, yet you're taking our $$Agree with other users- when this works, it's fantastically accurate for location and speed; when it doesn't work= total waste of money, completely blank/black screen, and there's zero customer service outside some sassy uneducated person responding to an email days later, if ever! I'm wondering-- if, God forbid, someone's child or elderly relative gets lost or stolen how SUED will this company get?!? FIX THE APP!! Update what you need. Get on it! It's been weeks now of blank screen..Version: 2.1
✓ What's the verification code?;SHelpplease!.Version: 1.2
✓ Rubbish !!Don't bother downloading it is not working.Version: 1.6
✓ This appWhen I put my info to register..... it wont send the email for the verification code..... I WANT TO FIND MY KIDS NOT FOCUS ON LOGGING ON AN APP.Version: 1.5
✓ NO STARS! Complete & Utter Crap!When it bothered to work which was mostly not at all it had my child & me miles apart when we were sat in same room, wouldn't locate him when supposed to, changed to diff app that works really well, try Life360 does why it says it will with real time updates & is much more accurate at locating people to within a few feet!.Version: 1.6
✓ Waste of timeNot even used the app and it expired the day before my birthday last year!!!!! dont even get a trial before they want money 👎🏻.Version: 2.3
✓ Waste of moneyGot app, put it on my children's phones, paid the 3 year subscription, used it for a week.... Now it won't allow me to see my kids. And stopping my kids from seeing me... Useless.....Version: 1.51
✓ I've Had EnoughAfter trying this app for 6 months I am deleting it. Sometimes it works, more often it doesn't. My kids' phones are on, and the app gives me the current location of one but the location of my other one from 8 hours ago! I have tried everything in settings to no avail. There is no refresh feature, so what you see is what you get. Too bad, as this app has real promise and could serve a really important need..Version: 1.51
✓ MeI find myself but I can't find my children for sometimes between 6 to 24hrs. It doesn't matter how far they travel.Version: 1.31
✓ Does not track friends only MeIve been on this app for 3 days now and still cannot track friends!! Wanted to use this app for a race so all the mates could track each other and it does not do what is says. The concept is fantastic though..Version: 1.4
✓ Crashed againUsed to work great - recently it had been loading with only a grey screen. I sent a message to them on the 25th of Sept with no reply at all. Has crashed again, and again. Sucks double because I just PAID to extend my contract of 3 devices!!!!!!!!.Version: 2.2
✓ It's a shadow of its former gloryI used to love this app. Now though, it may later tell me where my children were, or even where I was myself! I get more accurate results from apple's free app. find friends. With that one I know my son is safely where he is supposed to be (exactly when he is). If they make it work like it used to, I will continue paying for it, but I don't think this is likely..Version: 1.6
✓ Needs Search for the Geo Fence FeatureGiving it two more stars than it deserves only because it works, despite the inconveniences I mention below. I’ve not found it as hard to set up as others may describe, but am dismayed that when setting up a geofence you have to physically scroll the map and zoom in to the location you want. For some reason they have not provided a search function to allow you to pinpoint an exact address. Very inconvenient for when you are setting up a geofence in a location that is far away (I.e. across the country) and you don’t know enough about the location. I had to switch back and forth between the phone’s native map app and Footprints several times to pinpoint the locations for my long distance geofences. Also, when setting a geofence the map can only display in hybrid mode, even when you change the main screen’s map settings to just a plain old graphical map. This makes setting a the above mentioned long distance geofence even more cumbersome, as the map refresh rates are much slower. It would also be great if you could use a logged waypoint to set up a geofence. No can do. Lastly in the complaint department, tracking others won’t work unless you switch both location tracking and location sharing on for your own phone, even though you may not be giving others (I.e. your kids) permission to track you. What this tells me is Footprints is forcing you to track yourself and is likely using your location data for their own purposes..Version: 2.4
✓ Don't bother!Worst ever app!.Version: 1.6
✓ Needs workDoesn't track. Doesn't update position. Doesn't work..Version: 1.6
✓ Not workingDon't know what happened but the app isn't working today...on all 4 iphones, the permissions disappeared and wont accept them when put back in, And it isn't tracking or notifying when geofences are crossed. And, I can't seem to renew the subscription which is expiring in 8 days. Ugh! Fix these issues! We rely on this app to track our two ASD kids..Version: 1.51
✓ Needs an updateI love this app! It does everything I need it to track my child's whereabouts. The only thing I wish is that you could create a geofence by entering a specific address rather than having to navigate to the location via the map. That is very difficult. Please update..Version: 1.6
✓ Terrible supportThe vendor has no tech support - period. It does not refresh locations regularly. Even with the refresh setting at once a minute, sometimes it will lag behind 10, 20, or more minutes before refreshing location. We wanted to use it to keep track of our teen driver, but with refresh lags like this it's pretty much useless. Don't waste your money on this app..Version: 1.6
✓ Purchased this footprints appDownloaded this app seems pretty good but doesn’t send you the verification code. Tried to resend code but can’t. RIP OFF.Version: 2.4
✓ :(Would be great if I could track my daughters iPhone... Disappointed....Version: 1.51
✓ RubbishChild lock comes off easily so easy to stop parents knowing where you have been. Just put it back on before going home. Ha ha..Version: 1.6
✓ Rubbish only works with iPhonesDownloaded this to track my kids does not say you all have to have iPhones bloody rubbish how many 11 yr olds have iphones.Version: 1.51
✓ Stopped working with iOS 9.3This app stopped working right after I upgraded to iOS 9.3..Version: 2.1
✓ Don't botherVery poor, flip a coin or get a crystal ball!.Version: 1.6
✓ Works ok, but they sell your email address!!Usually works ok for the price, but many times it doesn't work or is very delayed. My biggest complaint is now I'm getting spam and junk email so they must have sold my email address. I NEVER got spam/junk emails before downloading their app. I'm getting hundreds of them. I know it was them because we have two phones set up and now both accounts are getting the exact same spam/junk emails..Version: 1.51
✓ RubbishLocation accuracy completely off, doesn't update location as suggested. Don't waste your money!.Version: 1.6
✓ Does NOT workI tried reinstalling it on my little girl's phone because it wasn't tracking her at all. It tracked her successfully once when I dropped her at school. Then I received notice that my daughter was across town. So I called her school to make sure I didn't forget a field trip or that her phone was or was not stolen. Sure enough, she's in her classroom and her phone is in her backpack and I just wasted everyone's time..Version: 1.6
✓ IssueHow do you add someone without being through Facebook?.Version: 1.2
✓ It's not freeDecided to try it anyway. Gives a good idea where people are. Data must always be on to track in real time, if not in a wifi designated area. If wifi is registered to a different location, the device will show that location not where the iPhone actually is. Found that out with my son last night. Every time he turned on his data it showed exactly where he was. When he turned it off it went right back to the wifi registered address. So so app. Not sure we will keep using it. Just okay..Version: 1.4
✓ FootprintsThanks for the app that keeps crashing, now I can't track my child who has gone on her first big trip without me, very very disappointed.Version: 1.51
✓ Wish it worked consistentlyKept dropping “friends” and stating I didn’t have any. Bought three year subscriptions for me and two kids in January. One has started stating it has expired. Had to continuously allow location sharing even when set through the settings. While it worked, it had good functionality but now is just a waste of money..Version: 2.5
✓ Not worth the timeRubbish app don't bother with it truly terrible.Version: 1.6
✓ OK but not reliableMuch easier and simpler to use than the free apple app, However is not very reliable. Sometimes it does not update a location for hours or even days. A friend of mine is shown driving home from Brisbane, but he got home 5 days ago!!.Version: 1.51
✓ FootprintsWhat happen I have paid for 2 years still expire 12th February 2017 but you have shut down my why so please put back now.Version: 2.1
✓ StupidThe point of this "free" app was to track ppl like your gf or your children.. But as soon as u register it wants you to pay.. All this does for free is show u where u are on a cool looking map:/.Version: 1.1
✓ App frozeWas grt for awhile, helped me track my 11yr old. Then all of a sudden it froze. Pls sort it out..Version: 1.6
✓ RubbishDon't waste your time I paid for a year sub but it does not work I bought this go keep track of kids but it is useless . I have requested a refund.Version: 1.6
✓ Doesn't live up to descriptionShows me where my kid is anywhere between 15-75 minutes after he gets there. Doesn't report all movements..Version: 1.6
✓ HELP PLEASEI can't get into the one on my daughters phone. Because of the parents passcode. I forgot what mine is. They keep sending me a new passcode to a <null> never heard of it. I have taken it of her phone but every time I put it back on I have to put the parents passcode in. How can I fix this so I can use this app, cause it looks like a great app. Please HELP.Version: 1.6
✓ Footprints total CRAPI can't believe I paid for THREE subscriptions and the only thing this APP tracks is yourself. Won't track anyone else in the family. They can all track them selves fine. Controls and permissions are set correctly as once every few days the app decides to send some tracking info and then stops again. Save your money! These people won't even return my emails!.Version: 1.6
✓ GARBAGE!This is the worst app. According to footprints my prints my son has been in the same location for 3 days! I can track myself just fine though.....I know where I am, I want to know where my kids are! Frustrating!!!.Version: 1.6
✓ Great idea but horrible performance.I thought I knew where my kids where till I found out their actual / real location was miles from where they actually were. Not the kind of peace of mind you need. validate the real location vs where your loved ones happen to be. At times it works so well that you are amazed. But more than three quarter of the times it missed the real location by miles..Version: 1.2
✓ So many problemsI really wanted to like and use this app. Unfortunately, it doesn't work. I have tried everything including setting it to the most sensitive settings possible. It is hours late reporting that my children have arrived at school. It had my son's location off by three miles all day. The alerts come in randomly and even though my children have the exact same settings, the reports and waypoints for them are drasticaly different. I tried to email the company and got no response. I called iTunes and they have no contact information for the company. The "support forum" isn't even set up. I downloaded life360 and it is working beautifully so I know it is not an issue of my phone, service area, or provider. I like the control features offered in footprints better than life360, but I'll go with the one that actually works. In addition, the $3.99 I paid PER PHONE is non-refundable because it is an in-app purchase. I would like to at least cancel the service and clear my data from their records, but I cannot contact them and they don't answer emails. I really should have noticed the majority of reviews are negative so shame on me. Don't make the same mistake I did..Version: 1.51
✓ PoorThis app will work when it feels like it. I find it hard to update someone's location and over all very disappointed with it..Version: 1.6
✓ Might be ok if it workedCan't track anyone but me for more than 5 mins, the help seems non existent. I'm no dummy setting these things up and I'm really frustrated having wasted 2 evenings now..Version: 1.4
✓ AwfulDo not purchase, awful awful app, worked fine on free trial & then surprise surprise after paying for a years subscription on x 3 phones it's stopped working. ;((.Version: 1.6
✓ Privacy defenderWhat a rubbish idea of this App. You never respect people's privacy. Check with UX specialists n see how it ruins our lives. I hate the disgusting App. All the worst to you!.Version: 1.6
✓ Not freeThe download is free but service costs. Disappointing..Version: 1.51
✓ Don't botherChild lock only works for 24hrs so can't stop kids turning off location, when they somewhere shouldn't be. Stopped sending notifications to let me know they safe in school or on way home early for some reason. Don't waste your money on it. Better off with find my iPhone and it's free!.Version: 2.1
✓ It will be deletedI just started using this a few days ago, and it hasn't worked right from the start. When my son is in school, it tells me he is two blocks away. When my son is at home, it tells me he is several streets away. Today I texted him to tell him to get home, and he told me was home. I had to confirm with my older son that he was telling the truth. That was 4 hours ago. According to this ap, he's still there! I am home. I see my son is home, and his phone is here too! This ap sounds good, but has turned out to be "too good to be true." Disappointing and unreliable. Don't waste your time or money..Version: 1.51
✓ Where are your children? Where have they been?Those are great questions and that's exactly what you'll be asking with this app. The reviews are right. Regardless of the settings you choose, you will NOT know where they are, but rather where they have been, or somewhere within 10km. Not accurate enough for my needs. The app worked well for the first 48hrs, beyond that, updates at random intervals regardless of the settings; even then the accuracy bounces around. At one point it picked up a local mall that was 10km away and Starbucks; the actual location was not that at all, I double checked by attending the location and cross referenced with Find my IPhone. This app is set up nicely but needs work. I wouldn't pay for this since it does not do what it says. I will check back in a few months to see if they have fixed the errors within..Version: 1.6
✓ HelpHelp me!!.Version: 1.31
✓ SteveSorry to give such a bad review as I so wanted this app to work so I could keep track of my daughter when she was playing out. After many attempts I just couldn't get it to work, I even took my daughters iPhone out in the car and drove a couple of miles then looked on my iPad were the second install was and no sign of any tracked movements. If it would have worked I would have gladly subscribed to the full 12 months. Sorry guys!!.Version: 1.51
✓ ShrimpShrimp was salty for some reason.. I want my shrimps wet and black. Kk bb?.Version: 1.6
✓ Good stuff but too clutteredTried many. This one was good for a while then something happened. Switched to Citrus Location now. It's not tacking as this one but to my grown up kids it's actually more appealing because they actively share their location instead of being tacked all the time. Citruslocation dot com..Version: 1.6
✓ Doesn't workDownloaded and installed app... Says my kids are still at home 13 hours now, but I know they are not. Worked first 1 hour. No support..Version: 1.4
✓ HelpI haven't register anyone but I got some ppl and is it only iPhone users only that can track each other? Someone help me pls,.Version: 1.31
✓ Not worth a dollarIt sure would have been nice to know right from the beginning that this app costs money, instead of LYING about being free. I was ready to download this app on my parents iPhones and recommend it to all my friends. I'd rather stick with the "horrible" FaceBook app that I have to manually update, or instead use Foursquare. There are plenty of better apps out there that don't lie about being free, and actually ARE free. $4.99 for two years? I wouldn't pay $.99 for this app, even if it was a one time charge. What a great way to scam people out of money. Take something that everyone else offers for free, add a yearly subscription fee, and this app is only useful IF your friends are stupid enough to pay the subscription fee too! Here's a better idea, you want to know where someone is? CALL THEM! They'll either tell you, or they won't. It's the EXACT same thing this app does. But it's a thousand times less creepy/stalker-like..Version: 1.1
✓ Failed to give the subscriptionI purchased the 2 years subscription but didn't get what I paid for. Tried to contact their support through their email but no reply..Version: 1.6
✓ Do NOT buyI downloaded this app and used it for the full 30 day trial. Worked awesome. Was very happy. Once my time expired I immediately paid the two year subscription price for three phones ($5.99 x 3). Worked for about a week then stopped. I have tried everything. The designer does not have any contact info or email in the app. I can't get any help. It's amazing how app worked great until I paid? Stay clear of this app. If mine gets fixed I will come back and update my review. However at this time it's a one star..Version: 1.6
✓ Hidden SubscriptionUnfortunately once downloaded you are forced to pay a subscription......Version: 1.6
✓ FootprintsUseless no stars.Version: 1.6
✓ WorksLike another reviewer said, sometimes it works, but a lot of the time it doesn't. The first few months we had this it seemed to work well, but after we renewed for the year it really went downhill. Stops working often, then we are sending texts back and forth "Your footprints are messed up" and try restarting the app. It just hasn't been serving it's purpose..Version: 1.6
✓ Didn't work -waste of moneyCheck out Badappreviews for other users with the same problems. Even people who did get it working say its rubbish and I didn't get that far..Version: 1.6
✓ Fences don't workI set up the fences despite the poorly worded instructions yet none report entry/exit properly. Only after I open the program does it update and send notification. It is supposed to auto-update when it senses a new cell tower but defaults to a ten minute update even though I did not select that option. Good app idea, poorly executed. Not good enough to pay money for. On a good nite, it did provide some valid albeit untimely tracking data..Version: 1.51
✓ Don't botherThis app is rubbish, does not track at all, please remove from App Store or fix it.Version: 1.6
✓ Fun :-)Fun. If you can add a chat function that'd be awesome. Or camera.. :-).Version: 1.51
✓ !!!! Frustrating & Completely Unreliable!!!It took 10-15 highly frustrating moments to set this up on 3 iPhones (4S). Permission was added on all phones listing the contact info of each. I was so impressed for "1day only"!! Though, with all phones in the same room, in the same house, it would display one in the backyard, the other in the home and the last a few yards down the street....... Huh? But close enough, I was still impressed. The next day nothing!!! It only showed my location and could not locate the other phones. No setting were changed or even touched, it just spontaneously stopped working. I deleted the app(s), repeated the steps & it did the same thing aaarrrrggghhh!! I've emailed their technical support, but 1 week later have received no response. Great App?! NOT!!!!! Good Idea with very Bad Execution. I would highly recommend you not Buy/Renew this app until they make improvements, not even with the dollar....Version: 1.2
✓ Not real timeWith the settings at a five minute update, I'm receiving updates twenty minutes later. The app works fine as long as you don't need real time. I want to know right away where the kids are not where they were twenty minutes ago. I'm going to keep looking for another app..Version: 1.6
✓ RubbishWaste of time....don't bother!.Version: 1.6
✓ Waste of moneyI purchased the app three days ago and it won't let me register as it keeps saying there a error. I want my money back!!.Version: 2.2
✓ When we needed it it didn't workWe downloaded and tested the app, and it seemed to work. Our daughter lost her iphone and we thought we would use the app to trace it - one problem...the app had not logged any movements since 20:13 the previous night, a full 16 hours before it was lost (and she had moved at least 10 miles since then). Of course we thought we could contact customer services and see if they could help but all there is a web contact form...If you are thinking of buying this product I think you should try contacting them first..Version: 1.51
✓ Jersey BoyThis app worked well for the first year. Now all of a sudden when you open the app you get a blank screen. I've now reinstalled it 6 times, each time having to activate it with a code, it works for a day or two but then fails. Please can we have a fix..Version: 2.2
✓ CodeThe program on " me " setting works well i have registered to have friends option but the verifcation code never came thru , i tried 3 times. ...... bb.Version: 1.2
✓ Worst AppI like Dora better then this app it didn't track anyone not even me.Version: 1.51
✓ 1st month freeIs what it should read in the description. I Just downloaded this ap and if it lives up to its potential it will be a very great ap to stalk my children with. I Won't be buying it though when the trial is over unless it can prove to be flawless!.Version: 1.51
✓ VWhat a palava and then the price racks up don't bother.Version: 1.6
✓ Rip-offI don't buy subscriptions. I gladly buy an app for the price advertised and I refuse to keep buying the same app every month or every year! It's like if you bought a car and after one year the engine will shut down and it wouldn't restart unless you purchased the car again. This is legalised robbery! Keep your stupid app!.Version: 1.6
✓ DisappointedVery disappointed in this App Worked for the first day and hasn’t since. Not updating and unable to track my child. All setting are set where should be on both phones - still no success! Would not recommend..Version: 2.4
✓ Do NOT BUY!!!I should have trusted the other reviews!!! Do not buy, this APP is a rip-off. Just as stated by others, this APP works for a couple of days, then stops. I bought to keep track of my 10 year old daughter, and did fine for 3-4 days, but now has "locked" on her phone's old location from 4 days ago. This is useless to me. Find My iPhone works much better and it's very accurate as to where my daughter's phone is when I check, it just doesn't provide tracking information, which is want I wanted. Move on to another APP, the developers of Footprints should go back to the old job..Version: 1.6
✓ Does not workInstalled this app on my son's and my phone, but only seem to be tracking me! Not good. Does not work!.Version: 1.51
✓ DONT USE THIS APPI installed this app onto my daughters and wife's iPhones and paid for the subscription for a year on all three of our phones so we can keep track of our daughter when she is at dance school. We've had the app for one month to be told our subscription has expired. RIP OFF!!.Version: 1.6
✓ ConfusedI have absolutely no idea how this app works Help?.Version: 1.6
✓ It's not free!This is a subscription based app, you pay for its use. Misleading!.Version: 1.51
✓ What a load of rubbishWorked for one day then said my daughter was in places she wasn't or not moved at all.Version: 1.6
✓ Things neededThe app works great except for: there needs to be a predator tracker that marks the area that family members are in, there should be a feature for overseeing all family members at once on the map, a check in request button would be great, and family texting option. Other apps have these features so I am going elsewhere. :(.Version: 1.51
🙂 Find My Kids ~ Footprints™ Positive Reviews
Find My Kids ~ Footprints™ works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Find My Kids ~ Footprints™.
⛔ Find My Kids ~ Footprints™ Problems
