- 88.2LEGITIMACY SCORE
- 90.2SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Reader's Digest App Complaints & User Negative Comments 2024
Reader's Digest app received 34 complaints, negative comments and reviews by users. Have you ever had a bad experience using Reader's Digest? Can you share your negative thoughts about reader's digest?
Please wait! Reader's Digest Facebook comments loading...
Reader's Digest for Negative User Reviews
✓ What theI bought and paid for RD in December of 21 and have yet to receive a printed version of the magazine. Had I known that that wouldn’t happen I would not have bought it, my wife can not read on a phone or iPad. And now I keep getting these annoying emails from their sales group to buy it again ☹️trust me when I say never again. I don’t expect this to be posted I just hope it is read by someone who gives a stink. So far no one has..Version: 5.6
✓ App doesn’t pick up my subscriptionI wasn’t able to connect my subscription to the app or even access the magazine through the news app on my phone. I couldn’t find any support anywhere so I’ve cancelled my subscription and deleted the app. I would gladly pay for the subscription to get this great magazine but I don’t want to pay twice..Version: 5.3.2
✓ Capricious lockout of account frequently occurs...I really enjoy online read, but absolutely frustrated with frequent dropping of my subscription...customer are webpage shows my account is active until Nov 2020, but when I attempt to download today’s issue of JUNE 2020, the app tells me to PAY. The last time this occurred, it took 2 weeks of emails before the account was RE-activated......Version: 5.2.6
✓ Why can’t we have landscape modeI learned to read with Reader’s Digest more years ago than I care to admit. I am no Luddite...I prefer digital media in many ways but this is the single major publication I read that is not in landscape mode. I’ve put up with this for many years update after update, your content is ever amazing, but honestly for the first time in 50 years I am considering cancelling my subscription- I won’t go back to paper but if I can’t have landscape mode soon - so much easier to manage read and experience, I will have to say goodbye..Version: 5.2.4
✓ Paid subscription but no accessI paid for a subscription through the App Store and am unable to read any issues. I used the “Report a problem” link in the Readers Digest app twice but get no response. This seems a total rip off to me, they will take your money for a subscription and then not give you access. I’m not quite sure how they get away with this. I would not recommend this app AT ALL..Version: 5.2.6
✓ App not workingApp is trying to charge me when print subscribers are supposed to get it free when I enter my account # it says it can’t find my info. I got it for free up till sept issue. I have done everything it says to do if you have problems not fixed. My subscription is still in effect until 2023. If I would have known this would happen I would never have gotten the subscription. Can’t always carry the magazine with me so it was nice to read it on my iPad..Version: 5.2.6
✓ Nice when it worksHave experienced difficulty accessing my paid subscription on several occasions. Reinstalled app, signed in and out, called for customer service. But when it works, it is nice to have on the iPad..Version: 5.2.4
✓ To restore previous purchases:To restore previous purchases, click on the three lines (menu) in the top left corner, then the sprocket (Settings) in the bottom left. Then click “restore purchases”. They will still show the $3.99 price, but will open and let you read them. Review of the update: Pros: you can search full-text for the entire issue. Pinch to zoom works, too. Cons: Each page is now an individual image, which means the table of contents is no longer clickable. Also, you have to swipe through to get to anything. There is a glitch after update where all purchases are missing and you have to restore them. No indicator for subscription status. The old version was far superior..Version: 5.3.2
✓ Could be more IPad friendlyI really enjoy the magazine, but one suggestion: why cant it be in landscape mode as well? Everything I do with my iPad Pro is in landscape, but I have to disconnect my keyboard and take it off my desk every time I have to read from this app..Version: 5.1.1
✓ Subscriber service is badI have been an online subscriber for years, recently I am unable to access even though I have paid until The end of next year. I have asked multiple times through app service without any response. Finally I asked Apple to refund my subscription. I will not use RD again. Hope they can respond and help online subscribers!….Version: 5.3.2
✓ Can’t openCan’t open the app. Keeps saying I have to buy each copy or sign in. Will not let me register without account number. Don’t have one. Bought through apple tunes. Will not take apple password. Somehow finally got in, read a few pages. Came back later and same thing cannot log on. Waste of money and time.Version: 5.3.2
✓ Buggy, unexpected from RDDifficult to believe how can RD group distribute their magazines on such a buggy application. For over a month I am struggling to register my account that I purchased online for print and electronic RD magazines but keeps getting error. Tried a mail to application support team but still waiting for an answer. Good that as backup I have printed versions coming.Version: 5.2.4
✓ VERY disappointed with Apple and RDI have had a print subscription to Readers Digest for over 20 years so in December 2018 instead of renewing I moved to the iTunes app version. I have yet to access a single issue and all attempts to contact Apple or Readers Digest have been in vane. I wasted 15 bucks and I won’t do that again. I’ll pay extra subscribing through Readers Digest.Version: 5.2.4
✓ Another possible option if you can’t access online issuesHi… I too have been frustrated over the last 2-3 months! I was able to get my online issues and all of a sudden I can’t. I get prices too. sent several emails and phone calls to readers digest also with no luck. however I have found if you go to TMBI digital and give yourself a login, you can read your issues online that way.. not ideal but better than nothing. I was a print subscriber so can’t promise it works if you purchased subscription differently! Good luck.Version: 5.3.2
✓ Loses my place too muchI love Readers Digest and will continue using this app, BUT I'm very frustrated with this iPhone app! When I take a break from reading for a day or two and don't close the app, just minimize it, it very often loses my place. It loses it when I close the app also :(. I shouldn't have to bookmark my spot and most often forget to do that. I tried to leave a comment using the App Support link, but the link is broken. Sigh..Version: 5.1.1
✓ Change to article-based delivery not an improvementI liked the app before when I could download an entire issue that I could then read offline while traveling. The change to an article-based delivery is not user-friendly. I have to slowly go through an issue to get the content before I can read at my leisure. Why did you make the change? It provides no advantage to the user that I can see..Version: 5.3.2
✓ Reader's Digest AppI have had nothing but trouble with being able to open and have the app stay open since the February issue became available. It just automatically closes after about 10 seconds. I've been in touch with customer service at Reader's Digest who told me that I would have to contact iTunes who has given me several hoops to jump through to no avail. Now I have been told to go to the app and select the "App Support" option, but that keeps coming up with a generic error page and so.... I'm unhappy right now. Perhaps this review will get some response??.Version: 5.1.1
✓ Article based? Why?I am really frustrated and disappointed with the Article Based downgrade to the RD app. Downloading the entire issue by one article at a time is an incredible amount of time and it’s ridiculous to have to do it that way! Not to add the amount of data that uses on WiFi or cellular. Not everyone has unlimited data. Is there a way of downloading the entire issue at once? Until a few weeks ago I was able to download an entire issue and then I could read it when I didn’t have Wi-Fi or cellular. You need to provide a choice whether a subscriber wants to download an entire issue at once, for offline reading, or if the subscriber wants to sit around downloading one article at a time..Version: 5.3.2
✓ This app turned me off of RDI used to love this app. But, some changes recently have been super annoying. The app will not always save your place, even if you don’t completely close the app. Then to make matters worse, there is no longer a way to scroll through the entire issue, so you have to turn pages one by one until getting back to where you left off. But the back-breaking straw is that I recently was charged for an automatic renewal through Apple but was not able to get the app to sync to my Apple account. The online chat help button doesn’t work and Calling RD was no help...I was told it’s an Apple issue even though I tried explaining that the issue was the flaky app itself. (Deleting and reinstalling did not help). Apple wasn’t able to help because the issue was within the app which is not an Apple product. Duh. But, Apple was able to refund the renewal charge and cancel my account. So...App deleted. Rant over. I’ll read something else..Version: 5.2.4
✓ ClunkyI have a digital subscription already. I wanted to check out their interactive words feature, as advertised in a recent issue on my kindle app. Downloaded the RD app and struggled with “registering an account.” Wasn’t able to get logged in after creating one. I think I’ll just stick with my digital content and avoid this less than user friendly app. Don’t wanna be double billed when I already have a subscription either (per the noted concerns of other reviewers). Please invest in user experience research and clear up the clunkiness of your app..Version: 5.2.6
✓ Not Happy about Readers Digest in ipadI do not care to read this magazine on my ipad! Every time I close the app and reopen it, I have to search for the page I left off on. Also, I can not pass it on to a friend. If they are no longer printing hard copies, I want a refund on my subscription..Version: 5.2.4
✓ WARNING! Is there a minus star?I had this app on auto renew thru iTunes for years. I loved it. My latest 12 month subscription renewed the end of August 2020 and today I’m told they cant “find” my subscription so I can just pay again. RD said it was an iTunes issue and iTunes said it was an RD issue. Bottom line I’ve been able to read only 3 months out of a 12 month subscription and neither iTunes or RD will help me. I’ve been ripped off. UPDATE: Here we are March 2021 and I still have no access to a subscription I paid for in August of 2020. Readers Digest still says they cannot “find” my subscription and has no interest in helping me. They should be able to look back and find years of paid subscriptions under my name but won’t take the trouble. This is downright thievery..Version: 5.4.5
✓ Used to be greatI also am having trouble with the February issue, closing within seconds. Never had any problems prior to this issue. From other reviews, it seems that Apple & Reader's Digest need to get together & fix the problem instead of passing off blame to the other. PLEASE FIX!!!.Version: 5.1.1
✓ Very bad appSince it’s inception, this app has been nothing but a bug infested den. Sometimes it works properly, most of the time it doesn’t. Tech support, if you can actually reach somebody, is laughable and never any help. RD will say it’s Apples fault and to call them, Apple will say it’s RD fault and to contact them. On the rare occasion you do get somebody at RD, it’s usually from a foreign country and they read from their universal tech support script, which will do absolutely nothing for you but waste your time. Remember the good olé days when tech support actually worked and got results? Anyway, download at your own risk. You may be lucky and be able to read a few issues a year without any problems, but may not be worth your time or money..Version: 5.2.4
✓ Print subscriber disappointmentIf you are a print subscriber and want access, this poorly designed AND broken app will probably waste your time. I had it working about 6 months ago and can no longer get access. Hope your experience is better than mine. No, I am not calling tech support for this, it should just work..Version: 5.2.4
✓ Good old magazine.... just dead pictures of pagesSo I like the magazine... this is an app review... it really isn't one. All it is are dead pictures of the pages. MANY of the RD best features are in quiz format or select format. Ok on a print page you get your ballpoint out and circle your pick or write your answer in the margin... nothing on a dead picture of a page... what? get out a piece of paper and a pen to use an app?.Version: 5.7
✓ Digital copyI really like reading it on my iPad but I have not figured out how to mark my place. I have to remember what I read last and find the article again. I think I used to be able to bookmark it but can’t do it now..Version: 5.7
✓ Can’t access subscriptionThe latest update to this app (November) is terrible. Doesn’t recognize my current subscription. I can access previous issues but not the newest Dec/Jan. No response from customer support. Restore purchases option does nothing. Had the same issue in November but finally resolved (not sure if my email to them resulted in action or if I finally did the right combo of restore/login options. No reason to renew if I can’t read my issues!.Version: 5.3.2
✓ Not liking the appI noticed that the app has no way to save my pages and has stopped numbering them at the top. So when I close app, I have to write down the month and a description of the article I was reading so I can find it when I return. At one time, there was a page saver I could highlight at the top of the page and it is gone now. Please add the page saver back. Thanks!.Version: 5.4.5
✓ Not able to download issues even after paying 1 year subscriptionIt is unfortunate that even after paying a 1 years subscription that I am not able to download issues on my I pad or the I phone I tunes direct me to the app developer and there is no one to reach out to So I would not recommend the digital version I am sure. Like me there are many for whom this digital version did not work.Version: 5.2.6
✓ Save the hassle. Avoid this app!I have a yearly subscription, but I can’t access the Dec/Jan issue without paying extra despite selecting “restore purchases” multiple times. Update: 16 days into December and I still can’t access the Dec/Jan issue without paying extra on top of the yearly fee subscription I paid for. Zero help from Apple support..Version: 5.3.2
✓ App charges even when you are a subscriberI was assuming when subscribing the app would allow me to read through the mobile app. Only if you 3.95 a magazine. As a programmer and knowing how workflow and software works, this app is major issue, especially when you are charged for magazine again when you have subscription. I’m 99% sure those people who subscribe and told they read online would like to know the fact the app charges for each magazine again. I require simplicity, not duplicity..Version: 5.2.6
✓ Impossible to read Readers Digest once you resubscribeToo often trying to read Readers Digest ends up in being asked for extra payment of what is already paid. I have a subscription up to August 2022 but the app asks for extra payment instead of letting to read..Version: 5.4.5
✓ Love content, hate appI love the content of RD and have been reading for over 20 years. I’m not as into the new app. In the previous version, I could bookmark pages so I knew what I read. I’m not finding any way on the new app to even mark what I have read so I don’t have to waste time finding where I am each time I open the app..Version: 5.3.2
🙂 Reader's Digest Positive Reviews
Reader's Digest works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Reader's Digest.
⛔ Reader's Digest Problems
